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  • IT Technician / IT User Support Technician
    IT Technician / IT User Support Technician
    hace 14 días
    Jornada completa
    Romford

    About the role We are looking for a reliable and customer-focused IT Technician to provide day-to-day technical support to users and help keep our computer systems, devices and software running smoothly. The successful candidate will respond to support requests, diagnose technical issues and explain solutions clearly to colleagues or customers. Key responsibilities • Respond to IT support requests by phone, email, helpdesk system or in person., • Diagnose and resolve common hardware, software, operating system and connectivity issues., • Set up, configure and maintain desktop computers, laptops, printers, mobile devices and related equipment., • Install and update approved software, operating systems and security patches., • Assist with user accounts, passwords, access permissions and basic Microsoft 365 or similar business applications., • Troubleshoot network, Wi-Fi, VPN and peripheral-device problems, escalating complex faults when required., • Record support requests, troubleshooting steps and resolutions accurately in the ticketing system or IT records., • Help maintain data security, backups and IT procedures in line with company policies., • Provide clear guidance to users and help them use technology safely and effectively., • Monitor equipment, report recurring issues and support routine IT maintenance. Essential skills and experience • Good problem-solving and troubleshooting skills., • Clear communication and a helpful, customer-focused approach., • Basic knowledge of Windows computers, common business software and computer hardware., • Ability to prioritise requests, manage time and keep accurate records., • Willingness to learn, follow procedures and escalate issues appropriately. Desirable • Previous experience in an IT support, helpdesk or technical support role., • Knowledge of Microsoft 365, user account administration, networking or remote-support tools., • A relevant IT qualification or recognised technical certification. What we offer Pension and Sick Pay How to apply Please submit your CV and a short summary of your relevant IT skills and experience. We welcome applications from candidates who can demonstrate practical troubleshooting ability and a commitment to helpful, reliable IT support.

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  • Sales Representative
    Sales Representative
    hace 20 días
    £16 por hora
    Jornada parcial
    London

    Hybrid Sales & Business Development Executive Uncle John’s Bakery – Tottenham, London Salary: £16 per hour + performance-related commission Hours: Part-time, 3 days per week (24 hours) Working arrangement: Field-based customer visits and office-based sales About the Role Uncle John’s Bakery is a well-established family bakery with over 30 years of heritage, supplying freshly baked products to retailers, wholesalers and businesses. We’re looking for a passionate, ambitious and personable Sales & Business Development Executive to help strengthen our customer relationships and grow our retail network. This is a hybrid position combining face-to-face sales, customer account management and business development. You’ll play an important role in improving our existing delivery rounds, recovering lost business and introducing Uncle John’s Bakery to new customers. Your Responsibilities • Build strong, long-lasting relationships with existing retail and wholesale customers., • Visit independent shops, convenience stores, supermarkets and potential stockists., • Identify opportunities to increase existing customer orders., • Reconnect with inactive customers and recover lost business., • Introduce new customers to our product range and secure repeat orders., • Handle customer concerns professionally and coordinate resolutions with management., • Work alongside our delivery drivers to improve route performance., • Maintain accurate records of customer visits, sales opportunities and follow-ups., • Work towards achievable sales growth and customer retention targets. Who We’re Looking For • Someone with a genuine passion for sales and relationship building., • Previous experience in sales, FMCG, food distribution or wholesale preferred., • Confident approaching businesses and speaking with decision-makers., • Strong communication, negotiation and organisational skills., • Proactive, self-motivated and comfortable working independently., • Commercially minded, with an understanding of profitable growth., • Full UK driving licence preferred. What We Offer • Competitive hourly pay plus performance-related commission., • Flexible part-time working arrangement., • An established customer base with opportunities for growth., • Support from an experienced family-run bakery., • Potential progression into a full-time role as the business develops. We’re looking for someone who doesn’t just chase sales but takes pride in building relationships, solving problems and growing a business. If that sounds like you, we’d love to hear from you.

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  • CFO
    CFO
    hace 23 días
    £50000–£100000 anual
    Jornada completa
    London

    Job Overview The Chief Financial Officer (CFO) is a senior executive responsible for managing the financial actions of an organisation. This pivotal role involves overseeing financial planning, risk management, record-keeping, and financial reporting. The CFO plays a key part in shaping the company’s strategic direction by providing expert financial insights and ensuring fiscal health and compliance. The ideal candidate will demonstrate strong leadership, organisational skills, and extensive experience in financial management within a dynamic corporate environment. Duties • Develop and implement financial strategies aligned with organisational goals to ensure sustainable growth., • Oversee all financial operations including budgeting, forecasting, and financial reporting., • Manage organisational risks by establishing robust internal controls and compliance procedures., • Lead the finance team, fostering a culture of continuous improvement and professional development., • Analyse financial data to identify trends, opportunities, and areas for cost optimisation., • Collaborate with executive leadership to support strategic decision-making through detailed financial analysis., • Ensure adherence to statutory laws and regulations related to finance and taxation., • Maintain relationships with external stakeholders such as auditors, regulators, and financial institutions. Skills • Proven management experience at senior level within finance or related fields., • Extensive knowledge of financial management principles, including accounting standards and regulatory requirements., • Strong expertise in financial accounting, reporting, and analysis., • Experience in delivering comprehensive financial services across diverse organisational functions., • Demonstrated leadership capabilities with the ability to motivate teams and influence organisational change., • Excellent organisational skills with an aptitude for strategic planning and problem-solving., • Exceptional communication skills to clearly articulate complex financial information to non-financial stakeholders.

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  • Facilities Manager
    Facilities Manager
    hace 25 días
    £12000 anual
    Jornada parcial
    London

    Job Title: Facilities & Operations Manager (Flexible Part-Time) Location: 6 Fitzroy Square, London W1T Salary: £12,000 per annum (Equivalent to 600 hours pa @ £20.00/hour. (12.5 hours per week average) About the Role: The Georgian Group, a heritage charity founded in 1937 to protect and promote Georgian buildings, is looking for a dependable, highly organized, and proactive individual to take operational ownership of our Grade I listed headquarters at 6 Fitzroy Square. This role requires flexibility to balance a highly predictable, gentle core weekly schedule with a flexible pool of hours to support our occasional evening events, room hire and architect-led projects, including oversight of maintenance work. It is an ideal position for an experienced former Facilities/Estates Manager, a retired Office Manager, or an operational professional seeking a high-autonomy, trusted "portfolio" role in the heritage sector. • Core Schedule (6-9 hours/week): Ideally you will be on-site across 2-3 mornings a week (e.g., Tuesday to Thursday, 9:30am–12.30pm) to manage daily operations, open the building when necessary, and oversee incoming contractors., • Flexible Pool : Remaining hours to be deployed flexibly, scheduled in advance to support evening lectures, weekend event setups, or critical structural surveys. Key Expectations: • Building Custodianship: Act as the keyholder and primary contact for our office tenants, visiting service engineers, and inspecting architect., • Operational Control: Maintain office efficiency by monitoring supplies, managing utility check-ins, and resolving day-to-day facilities issues. Management of building maintenance activities and Health & Safety and fire regulation procedures., • Event Support: Coordinate physical logistics and room setup for our historic meetings, exhibitions, and venue hire events. The Ideal Candidate: We are seeking a calm, level-headed approach to office operations and supplier management. Whether you spent your career keeping corporate executives organized or running facilities for a small business, you pride yourself on attention to detail, reliability, and creating a smoothly running environment. 1. Purpose of the Role To maintain the functional excellence, hospitality readiness, and regulatory safety compliance of 6 Fitzroy Square. The postholder acts as the key operational hub of the building—handling relationships with contractors, protecting the physical asset, managing workspace logistics, compliance with building maintenance requirements, and stepping in as an administrative visual presence for tenants and event guests. 2. Hours of Work & Time-Tracking Framework The contract is based on 600 total working hours per year, allocated via a dual-layer structure to preserve organizational agility: • Layer A: Fixed Core Hours (288-432 Hours per Annum) A baseline of 6-8 hours per week dedicated to routine operations. The default operational pattern is Tuesday, Wednesday, and Thursday from 09:30 to 12:30. Exact details to be agreed on acceptance of the role. • Layer B: Banked Flexible Hours The remaining hours to be drawn down by mutual agreement in advance. This pool is specifically reserved for out-of-hours event assistance, structural project oversight, and responding to building emergencies. Both management and the employee will track this pool via a running monthly log to ensure total hours do not exceed 600 without additional overtime authorization. 3. Core Duties & Accountabilities Facilities Management & Building Stewardship • Serve as an official building keyholder; managing opening procedures, securing internal rooms, and overseeing key distribution protocols for authorized visitors., • Act as the primary point of communication for third-party office tenants housed within the building, recording and actioning building maintenance reports., • Liaise directly with the Group’s inspecting architect, surveyors, and specialty historic building contractors to coordinate routine services (gas safety, fire alarm tests, lift maintenance, water hygiene). Maintenance of Health & Safety and fire regulation procedures. Office Operations & Procurement • Monitor inventory and manage the procurement of office consumables, kitchen amenities, and facilities cleaning supplies within pre-approved budget boundaries., • Ensure communal areas, meeting rooms, and office desks remain clean, organized, and physically safe for staff and the public., • Oversee on-site waste management arrangements and coordinate periodic recycling collections. Event Logistics & Meeting Support • Lead the physical layout adjustment (moving tables, configuring seating, testing basic AV inputs) for board meetings, public lectures, and corporate venue hire bookings., • Coordinate on-site building access for event caterers, equipment delivery staff, and external venue clients. 4. Person Specification (Skills, Experience, & Attributes) • Experience: Demonstrated background in office management, executive administration, high-level hospitality operations, or small-scale facilities oversight., • Competencies: Strong interpersonal diplomacy; comfortable dealing firmly but politely with external maintenance contractors and institutional tenants., • Physical Capability: Capability to safely execute light manual handling tasks, including setup and breakdown of chairs and folding tables for event configurations., • Reliability: Absolute dependability regarding timekeeping, building security integrity, and holding physical keys to a historic property.

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  • Corporate Sales Manager
    Corporate Sales Manager
    hace 25 días
    Jornada completa
    London

    Are you a commercially driven Sales professional with a passion for luxury hospitality and corporate travel? We are looking for a proactive Sales Manager - Corporate Transient & Luxury TMC’s to drive revenue growth across our Lifestyle Hotels UK portfolio by developing strategic partnerships, winning new business, and managing key corporate and luxury travel accounts. ​ Working closely with the Director of Sales and Commercial teams, you will focus on increasing market share within the Corporate Transient, Luxury TMC, Consortia and Agency segments while positioning our 3 Lifestyle Hotels as preferred partners within the travel industry. Key Sales Manager Responsibilities: • Develop and deliver a focused sales strategy targeting Corporate Transient, Luxury TMC, Consortia and Agency markets., • Drive room revenue, ADR and market share growth through proactive business development and strategic account management., • Identify, secure and grow new business opportunities through prospecting, networking and market intelligence., • Manage a portfolio of key corporate and luxury travel accounts, creating tailored account plans and growth strategies., • Negotiate corporate agreements, preferred partnerships and commercial opportunities to maximise revenue., • Build and maintain strong relationships with travel buyers, procurement teams, executive assistants, travel arrangers, luxury travel advisors and agency partners., • Grow Groups and Meetings & Events business from managed accounts and identify cross-selling opportunities across the wider PPHE portfolio., • Represent the Lifestyle Hotels UK cluster at client events, trade shows, networking functions, site inspections and familiarisation trips., • Collaborate closely with Revenue, Marketing, Reservations and Operations teams to deliver commercial objectives and ensure exceptional client experiences., • Monitor market trends, competitor activity and emerging opportunities, turning insights into revenue-generating strategies., • Maintain accurate account records, sales activity and reporting within CRM systems and commercial platforms. Benefits: • 30 days of holiday per year – incl. bank holidays, increasing with years of service, • Discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan, Ride to Work Scheme About You: • Proven experience in hotel sales, with a strong background in Corporate Transient, Luxury Travel Management Companies (TMCs), Consortia or Agency segments., • Excellent relationship-building, negotiation and influencing skills., • Highly commercial with the ability to identify market opportunities and deliver measurable results., • Confident presenting to senior stakeholders., • Happy to travel nationally and internationally when required. Join us and play a key role in building long-term partnerships and delivering sustainable revenue growth across some of London's most exciting hospitality brands.

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  • Sales Development Representative
    Sales Development Representative
    hace 1 mes
    Jornada parcial
    London

    On-Trade Sales Representative (Freelance), East London Novel Whisky | Thiago Tequila Location: East London (field-based) Type: Freelance / self-employed contractor, 2–3 days per week Rate: Competitive rate plus commission on new listings About the role We're Novel Whisky and Thiago Tequila, two challenger brands on a mission to put flavour back at the heart of spirits. Now we need a partner in crime: someone who knows East London's bar scene like the back of their hand, can charm a head bartender in under five minutes, and gets genuinely excited about what's in the glass.We're two independent spirits brands looking for a driven, well-connected on-trade sales rep to represent our ranges across East London's best independent bars and restaurants. This is a shared role. It suits someone who knows the East London scene, enjoys building relationships face to face, and wants the flexibility of freelance work alongside other non-competing projects. Where you'll be working Shoreditch, Hackney, Dalston, Bethnal Green, Victoria Park, Walthamstow and Stratford, focusing on: • Independent cocktail bars and wine bars., • Independent restaurants (mid-market and above)., • Small local groups (2–6 sites)., • Hotel bars and members' clubs where the fit is right. What you'll do • Open new accounts and secure listings, including menu and back-bar placement, • Build and maintain relationships with buyers, GMs and bar managers, • Take and process orders, working with each brand's distributor, • Run staff trainings and tastings alongside the founders to drive rate of sale, • Share market insight on pricing, competitor activity and venue trends, • Report weekly on calls, new listings and pipeline through a shared CRM or tracker What we're looking for • On-trade sales experience in London, ideally with spirits or premium drinks, • An existing network across East London's independent bar and restaurant scene, • Confidence running tastings and staff trainings, • Self-motivated and organised, comfortable working independently and reporting clearly, • Genuine passion for craft spirits and hospitality What we offer • Competitive day rate across 2–3 days per week, with fixed days agreed together, • Commission on new account revenue, • Travel and sample expenses reimbursed, • Direct access to both founders, including local support for initial induction period., • Freedom to take on other non-competing freelance work, • A 4–8 week trial, with the opportunity to grow the role as demand increases

    ¡Incorporación inmediata!
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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    hace 2 meses
    £28000–£34000 anual
    Jornada completa
    London

    ROLE PURPOSE Responsible for managing the daily operations of our Pizzeria, including recruitment, development and performance management of the team. In addition, oversee the inventory and ordering of food and supplies, act to maximise profits and minimise losses. Always ensure that guests are satisfied with their dining experience and service failure are dealt with professionalism. REPORTS TO: General Manager KEY ACCOUNTABILITIES · Support the General Manager to oversee and manage all areas of the Pizzeria · Maintains positive working relationship with all employees to foster and promote a cooperative and harmonious working climate · Act to improve employee’s morale, productivity, efficiency and effectiveness · Motivate employees to work as a team to ensure that food and service meet appropriate standards · Coordinate multiple tasks such as food & beverage and labour cost while maintaining required standards of operation in all daily activities · Provide direction to employees regarding operations, policies and procedures · Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews · Maintain accurate staffing levels at all the time by preparing and adjusting the weekly schedule in line with business’ needs · Investigate and resolve complaints concerning food quality and service · Ensure a safe environment for everyone to reduce the risk of injury/accidents and complete accident reports promptly · Ensure that proper security procedures are in place to protect employees, guests and company assets. · Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. · Ensure compliance with operational standards, company policies and relevant legislations · Ensure security, cash handling and stock control procedures are followed at all time · Monitor stock level to minimise wastage and overordering and place stock orders as necessary · Complete regular stock count in line with company requirements and proactively investigate variances · Support the General Manager in recruitment, training and retention of new and existing team members · Complete daily/weekly paperwork accurately and according to company’s standards · Act to maximise restaurant sales by ensuring high standards of customer service and products are in place at all time Act to minimise wastage of resources and any other controllable losses

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