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JOIN IN At RBH, we recognize our people as our greatest asset. We prioritise diversity, health & wellbeing, sustainability, and individuality, setting us apart from competitors and earning us a spot in the Top 30 Best Places to Work in Hospitality. We're passionate about the industry and continuously seek talented individuals to join our journey. THE OPPORTUNITY Are you ready to drive operational excellence at one of London’s most vibrant and environmentally conscious hotels? We are looking for a dedicated Operations Manager to join The Corner London City, where we combine a unique and quirky guest experience with a strong commitment to sustainability. Reporting directly to the General Manager, this role offers the chance to shape our hotel’s future. You’ll be instrumental in developing and empowering a top-notch team, creating a culture of collaboration, and leading strategic initiatives to enhance our market position and guest satisfaction. KEY RESPONSIBILITIES Operational Leadership: Lead the Duty Management team and set standards for operational excellence across all hotel departments. Ensure efficient coordination and seamless guest services while mentoring department heads. Guest Experience: Elevate our commitment to exceptional guest experiences. Manage guest feedback effectively to ensure satisfaction and encourage innovative approaches to exceed guest expectations. Financial Management: Oversee budgeting and financial management, implement cost controls, and drive profitability through strategic planning and market trend analysis. Staff Development: Champion continuous learning and development. Recruit, train, and mentor staff, conducting performance evaluations and encouraging a culture of high performance. Sales and Marketing: Collaborate with the sales and marketing team to boost revenue through innovative promotions and strategic marketing initiatives. Compliance and Safety: Ensure all operations comply with legal and regulatory requirements and uphold strict health and safety standards. KEY COMPETENCIES Proven management experience in the hospitality industry, with a strong focus on operations, team engagement, and development. Excellent leadership, communication, and interpersonal skills to inspire and guide a diverse team. Solid understanding of hotel operations, financial acumen, and guest services. Desirable experience with systems such as Guestline PMS, Fourth Payroll, and Smile Training platforms. We hire based on personality and potential. If you are a focused leader with a knack for operational excellence and a passion for sustainability, we would love to hear from you. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £40000 - £45000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Duties of the post: Develop creative and engaging marketing materials in Chinese and English that resonate with the China Ark’s target customers in the Chinese community in the UK. This includes posts, images, videos, and stories for platforms like Red, Facebook, and others · Expand our market share in the online oriental groceries sector and establish our own retail website. · Maintain China Ark's social media presence across platforms, ensuring a consistent brand voice and image · Execute promotional activities and marketing strategies to increase brand awareness and attract more customers · Regularly analyze sales data, customer feedback and operational metrics, and discuss with the management team to adjust marketing strategies to improve efficiency · Plan and execute paid advertising campaigns on relevant social media platforms to promote China Ark's offerings and events to the Chinese audience · Stay updated with the latest trends and preferences in the catering industry within the Chinese community in the UK, conducting market research to identify opportunities and challenges Salary: £38700-40000 per year depending on experience Skill, experience and qualifications: · Tracked record in a marketing or sales role · Demonstrated ability to implement strategic marketing plans that align with business goals · Proficient in digital marketing tools and platforms, with a keen understanding of e-commerce dynamics · Ability to conceptualize and execute innovative marketing campaigns that resonate with the target audience · Ideally educated to degree level in marketing, design or communication fields · Proficiency in Chinese and English, both written and spoken as the candidate is expected to produce marketing contents in both languages
About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! ** About You** We are looking for an experienced and proactive Assistant Manager with late night experience to join our busy team. To perform this role, you will be responsible for focusing on the late night operations and running of the events under supervision from the GM, but in time owning the show, being that natural leader, ensuring excellent customer service maintaining high standards. You will understand that safety is paramount, exceeding our guest expectations is crucial and you can think on your feet, react and above all, bring the party. Big personalities to the front! Everything is teachable as long as you bring the energy ** Responsibilities:** Owning the party vibe Taking the night to the next level Managing our team to ensure smooth operations and excellent customer vibes Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards ** Requirements:** - Minimum 1 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Strong leadership and problem-solving skills - Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced but highly enjoyable environment, and have a proven track record of managing a team effectively, we would love to hear from you. We ask you to deliver 2 big nights a week, with one weekend off a month. The best work life balance in the industry, great food, discounts at our sister venues, 50% off drinks and above all a big step in your career
We are looking for Bar staff to join us at the iconic Royal Albert Hall. Managed by Rhubarb Hospitality Collection, the Royal Albert Hall operation consists of 3 restaurants, 14 bars, 1 retail outlet, 147 hospitality boxes and events for up to 2000 people. Our bars include Great Exhibition Bar, Laurent Perrier Champagne Bar and the Kensington Gardens Bar, to name a few. We have something for every level of skill and experience, whether pubs or premium cocktail bars. As a Bartender you should be immaculately presented and have a clear command of English. We look for highly organised people with great team ethos and excellent communication skills. Personality and presence are just as important as experience. We have an excellent track record of developing and promoting from within – career development is readily available for those who seek it. What you get • Meals provided. • Ongoing training, management development program. • 40% discount in all our restaurants and venues. • Brilliant employee recognition programs. • £300 refer a friend bonus. • Cycle Scheme, Childcare voucher scheme and EAP.
We are looking for Bar supervisor to join us at the iconic Royal Albert Hall. Managed by Rhubarb Hospitality Collection, the Royal Albert Hall operation consists of 3 restaurants, 14 bars,147 hospitality boxes and events for up to 2000 people. Our bars include Great Exhibition Bar, Laurent Perrier Champagne Bar and the Kensington Gardens Bar, to name a few. We have something for every level of skill and experience, whether pubs or premium cocktail bars. As a Supervisor you should be immaculately presented and have a clear command of English. We look for highly organized people with great team ethos, excellent communication and leadership skills. Personality and presence are just as important as experience. We have an excellent track record of developing and promoting from within – career development is readily available for those who seek it. What you get • Meals provided. • Ongoing training, management development program. • 40% discount in all our restaurants and venues. • Brilliant employee recognition programs. • £300 refer a friend bonus. • Cycle Scheme, Childcare voucher scheme and EAP.
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Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
SOUS CHEF - BAO BOROUGH Salary - Up to £42000 per year Schedule - Full Time Experience - 1 year in a quality restaurant Bao Borough are seeking a Sous Chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Sous Chef looking for a new role in an award winning, critically acclaimed group. The Restaurant Each BAO location represents a different slice of culture in Taiwan. Nestled in Borough Market, is our interpretation of the late night grill house under the railway tracks. Serving BAO, grill dishes and Hi-balls; and for those who like to sing whilst they eat, a ‘Paris, Texas’ inspired viewing window for the Karaoke room. The Position As Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. You will play a key role in menu development, working closely with the Head Chef; you will assist in managing the overall kitchen operation, including prep schedules, stock control, budgeting and maintenance, as well as the day to day management of the kitchen team. If you have the following, then we want to hear from you: Previous experience as a Sous Chef or Junior Sous Chef in a high quality Restaurant; Strong awareness of trends and seasonality of produce; A highly creative approach to your work with excellent attention to detail; Proven ability to manage, train and motivate a Kitchen brigade; Experience scheduling and reviewing staff rotas; A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Sous Chef eager to join a restaurant group with ambitious plans.
YOUR JOURNEY WITH US STARTS HERE...... Welcome to our family As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you’ll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What we’re looking for A warm, people-oriented demeanour A team-first attitude A gift for paying attention to the smallest details Positive outlook and outgoing personality Flexibility, problem-solving skills, and multi-tasking ability Co-ordinate with Housekeeping to track the readiness of rooms for check-in and report any guest concerns Answer, respond to and process all guest calls, messages, questions, or concerns Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Confirm reservations and cancellations, running daily reports on the number of arrivals and departures This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. MUST HAVE RIGHT TO WORK IN THE UK
Are you a motivated, experienced retail professional with a passion for leadership and a knack for driving results? Just in Case, a leading retailer of high-quality smartphone accessories with a growing presence in Italy, the EU, and the UK, is seeking a Store Manager to lead and inspire our team. We're thrilled to announce the opening of our second store in Bluewater Shopping Centre by the mid of May, extending the Just in Case experience to even more customers. If you're ready to take the next step in your retail career and become an integral part of our expanding brand, we want to hear from you! Position Overview: As a Store Manager at Just in Case, you will play a vital role in driving the success and growth of our brand. You will be responsible for leading and managing the daily operations of our store, ensuring excellent customer service, motivating the team, and achieving sales targets. Your leadership, retail experience, and dedication to our mission will be instrumental in creating an exceptional shopping experience for our customers. Responsibilities: - Lead by example and provide exceptional customer service. - Manage and oversee all aspects of store operations, including inventory management, visual merchandising, and staff scheduling. - Train, motivate, and mentor store staff to meet and exceed sales goals and provide top-notch customer service. - Ensure store policies and procedures are followed and uphold the brand's standards. - Handle customer inquiries, concerns, and issues professionally. - Collaborate with regional and corporate teams to implement promotions and strategies. - Monitor store performance and take necessary actions to achieve and exceed sales targets. - Stay updated on smartphone accessory trends and product knowledge. Requirements: - Proven retail management experience, with a track record of achieving and exceeding sales targets. - Excellent leadership and team-building skills. - Strong organisational and problem-solving abilities. - Excellent communication and interpersonal skills. - A passion for smartphone accessories and an eye for style. - Dependable, punctual, and a positive attitude. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on Just in Case smartphone accessories. - Opportunities for career advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to take on a leadership role in the world of smartphone accessory retail and help drive the success of Just in Case, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and your vision for the role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and play a key role in making Just in Case the ultimate destination for smartphone accessory enthusiasts. Your leadership and dedication to exceptional customer service will make you an essential part of the Just in Case brand. Apply today!
About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! *** About You*** We are looking for an experienced and proactive Late Night Manager to join our busy team. To perform this role, you will be responsible for managing the late night operations and running of the events, ensuring excellent customer service maintaining high standards. *** Responsibilities:*** Supervising and managing the team to ensure smooth operations and excellent customer service Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Ensuring that all health and safety regulations are followed and maintaining a clean and organised workspace Ensuring that labour costs are managed effectively Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards *** Requirements:*** Minimum 2 years’ experience in a similar role, preferably in a busy bar or late-night event space environment Excellent communication and interpersonal skills Strong leadership and problem-solving skills Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced environment, and have a proven track record of managing a team effectively, we would love to hear from you. London, England, United Kingdom Management 1 hour ago Your job is looking good, but let's make it great! Add more details like a job description, language requirements, and more to get better matches.
Senior Waiter/Waitress – Pasta Lab All-day dining – Italian Eatery Kings Cross Spagnoletti is showcasing authentic Italian food, using solely fresh and seasonal produce. Our team has designed a casual menu through which our guests can explore the traditionalism of Italian Regions in our fresh pasta selections and outstanding fresh bakery. Open 7 days, from breakfast to late dinner; Spagnoletti will be the perfect location to rejoice your palate, entertain your eyes and recharge yourself. We are hunting for a Senior waitress/waiter ready to join our wonderful team and have great fun on the floor alongside our General Manager. The ideal head waitress/waiter will be ideally acquainted with Italian or Mediterranean cuisine and experienced with the role for 2 years in a fast pace and high-volume operation. The ideal candidate will: be a team player and flexible individual be experienced in working on the floor in fresh produce, seasonal operation be a foodie individual, passionate about the industry have good memories and organizational skills to keep track of food and drink orders and the preferences of regular guests report directly to General Manager and keeps an open line of communication about any problems, concerns, or simply the general operation of the Restaurant will supervise their work during service to ensure all procedures and standards are respected will also offer moral support to the team where it is needed, training and leading by example will guarantee the highest level of guest satisfaction The waiter/waitress will maintain a neat appearance, possess excellent interpersonal skills, and easily build rapport with guests. This is the opportunity to step into our wonderful family and invest in a long-term career.
At LPM Restaurant and Bar, we're renowned for our commitment to excellence, impeccable service, and culinary mastery. With a track record of success in delivering unparalleled dining experiences, we're excited to introduce our unique blend of hospitality to the vibrant atmosphere of Mykonos. ** What you will do:** Assist in the preparation and cooking of menu items under the guidance of senior chefs. Ensure the quality, freshness, and presentation of all dishes meet our established standards. Maintain cleanliness and organization in the kitchen, including proper storage of ingredients and equipment. Collaborate with fellow team members to streamline kitchen operations and optimize efficiency. Adhere to food safety and sanitation protocols at all times. Contribute to menu development and innovation through creative ideas and suggestions. Assist with inventory management and stock rotation as needed. What is required: Previous experience in a similar role within a high-volume kitchen environment. Culinary degree or relevant certification from a recognized institution is preferred. Strong passion for food and a desire to learn and grow in the culinary field. Excellent teamwork and communication skills. Ability to thrive in a fast-paced and dynamic environment. Knowledge of food safety standards and procedures. Flexibility to work evenings, weekends, and holidays as required. What we offer: Competitive salary. Opportunities for advancement and professional development. A supportive and collaborative work environment. Possibility of full term employment in our venues around the world Join us as we embark on this exciting adventure and create unforgettable memories together on the enchanting island of Mykonos. We can't wait to welcome you on board!
Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!
INTRODUCTION We are excited to announce that we are currently seeking a Driver and Logistic Coordinator to join our talented Operations team at Unico Gelato & Caffe’. We are looking for a young and talented individual who is enthusiastic, organized, and dedicated to delivering exceptional service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. ABOUT THE ROLE A Driver and Logistic Coordinator plays a crucial role in ensuring the smooth and efficient operation of logistics activities within an organization. This role includes a variety of responsibilities aimed at coordinating the movement of goods, managing inventory, and optimizing supply chain processes. Delivering goods and use of Vehicles: Drivers must adhere to traffic laws and safety regulations while operating vehicles. This includes maintaining awareness of road conditions, weather hazards, and other factors that may affect driving conditions. Delivering goods timely maintaining the original quality through careful handling of boxes, packages and loose items Effective route planning is essential for timely deliveries and efficient transportation. You might use GPS system or maps to to navigate unfamiliar routes and avoid congestions and delay Carry out basic vehicle maintenance, top-up fuel using the provided company card, checking fluid levels and report any mechanical issues or defects. A strong command of driving techniques and a clean driving record are essential for this position Prioritize safety at all times, both for yourself and the goods carried Attention to details, follow instructions accurately, maintain focus during long period of driving, and notice potential hazards is crucial Effective communications with Management and Staff to ensure smooth Operations of consignments Time management to adhere effectively to schedules and deadlines Coordination and Planning Coordinate and plan logistics activities, including transportation, warehousing, and distribution, to meet the shops requirements and organizational objectives Collaborate with internal teams, such as Management, Production, and Marketing, to coordinate logistics activities and streamline processes Inventory Management Monitor inventory levels and coordinate replenishment orders to maintain optimal stock levels while minimizing excess inventory Conduct regular inventory audits to ensure accuracy and identify discrepancies or potential issues Implement inventory control measures to reduce loss, damage, and obsolescence Documentation and Compliance Ensure compliance with temperature recordings for both Vehicle and destination equipment, to ensure the best possible quality of the product Stay informed about changes in regulations and industry best practices to ensure compliance and mitigate risks Communication and Coordination Communicate with customers to provide updates on the status of shipments, address inquiries or concerns, and ensure customer satisfaction Collaborate with cross-functional teams to address logistical challenges, optimise processes, and improve efficiency Problem Solving and Continuous Improvement Identify inefficiencies or areas for improvement in logistics processes and propose solutions to enhance efficiency and improve the delivery service. Technology Utilization Utilize logistics management tools to streamline processes and track shipments Microsoft and Google packages literate Job Type: Full-time Pay: £30,000.00 per year Benefits: Company pension Store discount Schedule: Monday to Friday Weekend availability Experience: Driving: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: On the road (Production kitchen in Fulham) Expected start date: 01/05/2024
YOUR JOURNEY WITH US STARTS HERE...... Welcome to our family As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you’ll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What we’re looking for A warm, people-oriented demeanour A team-first attitude A gift for paying attention to the smallest details Positive outlook and outgoing personality Flexibility, problem-solving skills, and multi-tasking ability Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns Answer, respond to and process all guest calls, messages, questions, or concerns Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Confirm reservations and cancellations, running daily reports on the number of arrivals and departures This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. MUST HAVE RIGHT TO WORK IN THE UK
Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.
Job Title: Part-Time Personal Assistant Job Description: We are seeking a motivated and experienced individual to join our team as a Part-Time Personal Assistant. This role involves providing support in the daily operations of both a nursery and a coffee shop. The ideal candidate will have a diverse skill set, including organizational abilities, multitasking capabilities, and excellent communication skills. Responsibilities: 1. Administrative Support: - Assist in organizing schedules, appointments, and meetings for the management team. - Handle incoming calls, emails, and inquiries promptly and professionally. - Maintain accurate records and files, including financial documents and employee records. 2. Operational Assistance: - Aid in the coordination of daily activities, ensuring smooth operations in both the nursery and coffee shop. - Help with inventory management, including ordering supplies and tracking stock levels. - Assist in maintaining cleanliness and organization in both the nursery and coffee shop environments. 3. Customer Service: - Provide friendly and attentive customer service to clients and visitors. - Handle customer queries, feedback, and complaints in a professional manner. - Assist in ensuring a welcoming and comfortable atmosphere for customers in both establishments. 4. Special Projects: - Support special projects and events as needed, such as promotions, fundraisers, or community outreach activities. - Collaborate with team members to brainstorm ideas and execute initiatives effectively. Requirements: - Previous experience in a similar role, preferably in a nursery or food service environment. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal abilities. - Ability to multitask and prioritize tasks effectively. - Proficiency in basic computer applications (e.g., Microsoft Office Suite). - Flexible schedule, available to work 15-20 hours per week, including weekends if needed. This position offers an exciting opportunity to contribute to the success of both a nursery and a coffee shop while gaining valuable experience in a dynamic work environment. If you have the skills and enthusiasm to excel in this role, we encourage you to apply.
Overview: We are seeking a highly motivated and experienced Supervisor to lead operations at our unique venue, which combines the warmth and community spirit of a traditional pub with the sophistication of a café/wine bar. The ideal candidate will have a proven track record in managing multi-faceted hospitality sites, demonstrating exceptional leadership skills and a passion for creating memorable guest experiences. Key Responsibilities: - Oversee the day-to-day operations of the pub, ensuring the highest standards of service are maintained. Be actively involved in the floor management during peak times to lead by example. - Staff Management: train, and nurture a high-performing team. - Customer Satisfaction: Foster a welcoming atmosphere and ensure customer satisfaction is a top priority. Handle customer feedback with professionalism and resolve any issues promptly. - Compliance: Ensure compliance with all health and safety regulations, licensing laws, and employment legislation. Maintain high standards of cleanliness and hygiene across all areas. Qualifications and Experience: - A minimum of 1 year experience in a managerial role within the hospitality industry, preferably with exposure to both pub and café/wine bar environments. - Demonstrated ability to lead and motivate a team in a high-pressure environment. - Excellent communication and interpersonal skills, with the ability to engage effectively with staff, customers, and suppliers. - A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Knowledge of health and safety regulations and food hygiene standards. - Flexibility to work evenings, weekends, and public holidays as required. What We Offer: - A competitive salary package commensurate with experience. - Opportunities for professional development and progression within a growing hospitality group. - A dynamic and supportive work environment where your contributions are valued and recognized. We look forward to welcoming a new Assistant Manager to our team who shares our passion for hospitality and excellence.
About Us: Louche is a sophisticated and stylish venue located in the vibrant heart of Soho, London. Known for its chic ambiance, innovative cocktails, and exceptional service, Louche Bar offers a unique experience for guests seeking a memorable night out. We pride ourselves on delivering top-notch hospitality and creating a welcoming environment where patrons can enjoy themselves. Job Description: We are currently seeking a dynamic and experienced General Manager to lead our team at Louche. The ideal candidate will be a passionate and dedicated individual with a proven track record in bar management and hospitality operations. As the General Manager, you will oversee all aspects of the bar's daily operations, including staff management, customer service, inventory control, and financial management. You will be responsible for ensuring that the bar runs smoothly and efficiently while maintaining the highest standards of quality and service. Key Responsibilities: - Provide leadership and direction to the bar staff, fostering a positive and supportive work environment - Recruit, train, and supervise bar staff, ensuring that all team members are properly trained and motivated to deliver exceptional service - Develop and implement policies and procedures to ensure efficient and effective bar operations - Monitor inventory levels and manage stock replenishment to minimise waste and maximise profitability - Maintain high standards of cleanliness, hygiene, and safety throughout the bar area - Handle customer inquiries, complaints, and feedback in a professional and timely manner - Work closely with the management team to develop and implement marketing strategies to attract and retain customers - Prepare and analyse financial reports, budgets, and forecasts to track performance and identify areas for improvement - Ensure compliance with all relevant health and safety regulations and licensing requirements Qualifications: - Proven experience in bar management or a similar role, preferably in a high-volume and upscale establishment - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team - Excellent communication and customer service skills - Solid understanding of bar operations, including inventory management, cost control, and staff scheduling - Knowledge of industry trends, best practices, and regulatory requirements - Ability to multitask and work well under pressure in a fast-paced environment - Proficiency in Microsoft Office and point-of-sale (POS) systems - Personal license If you are a passionate and experienced bar professional looking for an exciting opportunity to lead a dynamic team in a premier nightlife destination, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the role.
At Bread&Truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of Store Manager in our esteemed establishment. Job Overview: We are on the lookout for talented individuals with a minimum of 1 year of management experience and strong recommendations. As Team Leader, you will be responsible for the daily operations, ensuring the running of the store is smooth and efficient, while also training and developing the team. This role is fundamentally about optimizing store operations through effective training, instruction, and development, ensuring a high level of customer satisfaction and maintaining the quality standards that Bread&Truffle is known for. Responsibilities: Daily Operations: Oversee and manage all areas of the store, ensuring that daily tasks are carried out effectively and efficiently. Training and Development: Ensure the team is adequately trained and developed to perform their roles to the highest standard. Hygiene and Cleaning: Maintain high standards of cleanliness and hygiene across the entire store and team, ensuring all team members hold a valid Alimentas Hygiene Certificate. Inventory Management: Take charge of the store's entire stock process, ensuring correct counts, smooth deliveries, adherence to FIFO principles, and efficient communication and analysis regarding stock. Waste Reduction: Continuously work to minimize product and ingredient waste, ensuring optimal product handling and quality by the team. Shift Planning: Produce a comprehensive monthly shift plan for all employees, managing and updating any unforeseen alterations efficiently. Requirements: At least 1 year of relevant management experience. A track record of excellence in previous roles. Food Safety Certificate or the ability to obtain one promptly. Why bread&truffle ? Joining our team means becoming a part of a vibrant and expanding company with tremendous potential for personal and professional development. If you believe you have the passion, skills, and vision needed for this role, apply with your full CV to explore further. We eagerly await your application and look forward to the possibility of you joining our exceptional team. Let’s make some bread&truffle magic together! Previous experience as assistant manager in the food industry is necessary. Job Type: Full-time Salary: 13£ per hours ( + BONUS )
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
At Bread&Truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of Store Manager in our esteemed establishment. Job Overview: We are on the lookout for talented individuals with a minimum of 1 year of management experience and strong recommendations. As store Manager, you will be responsible for the daily operations, ensuring the running of the store is smooth and efficient, while also training and developing the team. This role is fundamentally about optimizing store operations through effective training, instruction, and development, ensuring a high level of customer satisfaction and maintaining the quality standards that Bread&Truffle is known for. Responsibilities: Daily Operations: Oversee and manage all areas of the store, ensuring that daily tasks are carried out effectively and efficiently. Training and Development: Ensure the team is adequately trained and developed to perform their roles to the highest standard. Hygiene and Cleaning: Maintain high standards of cleanliness and hygiene across the entire store and team, ensuring all team members hold a valid Alimentas Hygiene Certificate. Inventory Management: Take charge of the store's entire stock process, ensuring correct counts, smooth deliveries, adherence to FIFO principles, and efficient communication and analysis regarding stock. Waste Reduction: Continuously work to minimize product and ingredient waste, ensuring optimal product handling and quality by the team. Shift Planning: Produce a comprehensive monthly shift plan for all employees, managing and updating any unforeseen alterations efficiently. Requirements: At least 1 year of relevant management experience. A track record of excellence in previous roles. Food Safety Certificate or the ability to obtain one promptly. Why bread&truffle ? Joining our team means becoming a part of a vibrant and expanding company with tremendous potential for personal and professional development. If you believe you have the passion, skills, and vision needed for this role, apply with your full CV to explore further. We eagerly await your application and look forward to the possibility of you joining our exceptional team. Let’s make some bread&truffle magic together! Previous experience as assistant manager in the food industry is necessary. Job Type: Full-time Salary: £32,000 - £ 35,000 ( + BONUS )