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The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
As a manager in a Turkish off-licence (a store that sells alcohol and tobacco products, as well as other goods like snacks, drinks, and sometimes household items), your role would involve a mix of operational, administrative, and customer service duties. Here's an overview of what the job might entail: Responsibilities: 1. Staff Management: - Hire, train, and supervise staff. - Set staff schedules, ensuring the store is adequately staffed during peak hours. - Motivate and lead the team, promoting good customer service and a positive work environment. 2. Inventory Management: - Oversee stock levels, placing orders for products as needed. - Ensure proper stock rotation (first-in, first-out method). - Check deliveries for accuracy and quality. 3. Customer Service: - Handle customer inquiries and resolve complaints professionally. - Maintain a welcoming and friendly store atmosphere. - Promote products and upsell items when possible. 4. Compliance: - Ensure the store complies with Turkish laws regarding the sale of alcohol and tobacco (age restrictions, licensing requirements, etc.). - Ensure all relevant health and safety standards are maintained. 5. Financial Management: - Manage the store’s budget, keeping track of sales, expenses, and profits. - Ensure proper cash handling procedures are followed. - Monitor sales and implement strategies to increase revenue. 6. Marketing and Promotions: - Plan and execute in-store promotions to boost sales. - Develop strategies for attracting and retaining customers. - Monitor competitors’ activities and adapt strategies accordingly. 7. Store Presentation: - Ensure the store is clean, organized, and well-stocked at all times. - Oversee the arrangement of displays and signage to attract customers. Skills Needed: - Leadership & Communication: Ability to lead a team, motivate staff, and communicate effectively with customers. - Organizational Skills: To manage stock levels, schedules, and financial records. - Problem-Solving: To address issues with customers, staff, or inventory. - Knowledge of Turkish Law: Understanding regulations around the sale of alcohol and tobacco. - Financial Acumen: Ability to manage budgets and understand sales trends. Qualifications: - A background in retail management or a related field can be beneficial. - Experience in managing a team in a customer-facing role. - Knowledge of inventory management systems and POS (Point of Sale) systems. - Fluency in Turkish and possibly other languages (e.g., English) for international customer interactions. Work Environment: - Often involves working in shifts, including evenings and weekends, since off-licences typically operate extended hours. - Fast-paced environment with high customer interaction. - Requires a good understanding of stock control, customer service, and sales techniques. Would you like advice on a specific aspect of this role or more details on how to apply for such a position?
Church Administrator (Registered Religious Charity) Harvesters International Christian Centre Contract Type: Full-time, Part-time, Hybrid Location: London Do you have previous experience as a church administrator or in any administrator role? Are you a highly organised, proactive leader with a passion for operational excellence? Do you thrive in team collaboration, strategic planning, and ensuring smooth day-to-day church operations? If so, we’re looking for you to join our team as a Church Administrator at Harvesters International Christian Centre, a registered religious charity. This role is hybrid, but you will be required to travel to the church every Sunday and designated locations at least once a week. Advance notice will always be given. This role requires a high level of professionalism, discretion, and integrity, as the Church Administrator will handle sensitive information, leadership discussions, and church records. The ideal candidate will demonstrate sound judgment and a commitment to maintaining confidentiality while supporting the church’s mission. Key Responsibilities Church Operations & Team Coordination • Support the church’s vision by coordinating administrative and operational activities. • Develop roadmaps and strategies to help church teams achieve their goals. • Regularly engage with ministry leaders to monitor progress and ensure accountability. • Review performance and resolve productivity issues while maintaining processes and systems. • Ensure all tasks and projects adhere to stipulated timelines, escalating concerns to leadership when necessary. Reporting & Documentation • Prepare and submit weekly reports to the Senior Pastor. • Develop and maintain reporting templates to track ministry activities and church goals. • Ensure reports are accurate, reviewed, and properly archived for easy access Project Management • Lead key church projects, assign responsibilities, and ensure timely execution. • Support the smooth operation of the church’s administrative functions. • Assist ministry leaders with project planning and evaluation when needed. Administrative & Leadership Support • Provide administrative assistance to the Senior Pastor and leadership team. • Manage official church documents, policies, and reports. • Maintain church calendars and schedule meetings as agreed with leadership. • Take minutes at leadership and church meetings and distribute them appropriately. • Serve as the first point of contact for general inquiries, directing correspondence accordingly. • Oversee office equipment maintenance and church inventory (contracts, receipts, forms, etc.). • Assist in preparing training materials for church courses and events. Leadership & Compliance • Provide administrative leadership to support the church’s vision and strategic goals. • Ensure compliance with church policies and best practices for charity governance. Who We’re Looking For We’re seeking a self-motivated, detail-oriented individual with strong organisational and leadership skills. You should be comfortable managing multiple priorities, collaborating with diverse teams, and ensuring smooth church operations. Due to the nature of this role within a Christian church, you are required to be a practising Christian with a strong personal relationship with Jesus Christ.
Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.
Location base: 90-94 Wallis Road, Hackney Wick E9 5LN Reports to: Head of Marketing/Marketing lead This is a full-time, in-house position. Annual Salary: £31k + bonuses Start date: Immediate. As a bar, restaurant, and events venue, our schedule extends beyond the typical 9 AM – 6 PM, Monday to Friday. You’ll be required to work some evenings and weekends, including late finishes for key events. In return, you’ll receive lieu days during the week to maintain a balanced workload. **About Number 90** Number 90 is one of Hackney Wick’s most established venues, bringing together food, drinks, nightlife, and other events in a unique setting by the canal. Founded in 2013 by Hackney Wick locals and the minds that dreamed up Half Baked, a popular yet underground Sunday day time party now in it’s 16th year. Number 90 has a lot going on. From club nights to laid-back dining and private events, we cater to a diverse crowd who come for the atmosphere, the setting and the music. We are looking for someone who understands the pulse of Hackney Wick and London’s nightlife and hospitality scene—a creative, organised, and proactive individual with innate common sense, resourcefulness and an affinity for problem solving who can help bring our brand to life both online and on the ground. The Role This is an execution-focused role for marketers who like variety, balancing strategy with execution, and adapting to different challenges. You will work closely with our Marketing Lead and team to help ensure our nightlife events, food & beverage offerings, and venue hire services are marketed effectively. You will be on the ground, assisting with content, coordinating marketing efforts, helping to execute campaigns and other projects and ensuring the right messaging reaches the right people. This role involves a mix of digital and in-venue/physical marketing support, requiring someone who is proactive, highly organised, and comfortable working in a fast-paced hospitality and nightlife environment. Key Responsibilities **Including but not limited to:** Events & Nightlife Marketing - Be on the ground at key events, ensuring content (photos, videos, stories) is captured or coordinated with freelancers as needed. Or when applicable, following up with promoters and other bookings requesting content that they have organised. - Work with the marketing partner team to ensure events are promoted across social media, email, and in-venue and external location marketing materials. - Assist in coordinating guest list spots, influencer outreach, and promo activations to help build hype and increase attendance. - Keep an eye on what’s working and what’s not, feeding insights back to the marketing team. - Ensure internal signage, flyers, and promotional materials for events and offers are correctly displayed and up to date. - Ensure external signage, flyers, and promotional materials for events and offers are correctly displayed and up to date. - Food & Beverage Marketing - Ensure our food and drink offers, specials, and new menu launches are up to date and well-promoted across all marketing channels. - Work with the marketing team to plan seasonal promotions, new menu items, and limited-time menus that align with our brand and events. - Ensure in-venue marketing materials (QR codes, posters, table talkers) are in place and up to date. - Coordinate with photographers and videographers to ensure our food and drink visuals are high quality and align with our brand. - Support campaigns to increase bookings and reservations, ensuring our restaurant and bar offerings get as much attention as our nightlife events. Campaign Execution & Coordination - Assist in executing email campaigns, including content, audience segmentation, and scheduling under guidance from the Marketing Lead. - Help track and report on in-venue promotional activities, such as customer responses to offers and foot traffic trends. - Provide on-the-ground insights to the Marketing Lead that can contribute to strategic decisions, enhance digital campaigns, including social media, paid ads, and SEO efforts. - On-the-Ground Campaign Oversight - Ensure all aspects of our marketing campaigns are being executed correctly, including: - Checking that physical assets (flyers, posters, signage, QR codes) are correctly displayed. - Making sure bar and floor staff are briefed and executing their role properly, whether that’s upselling drinks, promoting special offers, or encouraging customer reviews. - Monitoring the effectiveness of in-house customer engagement initiatives, such as captive WiFi pages, real-time notifications, and digital promotions. - Speaking with customers to gather real insights on their preferences and experiences, helping the marketing team refine customer personas and tailor future campaigns. Social & Community Engagement - Monitor and respond to social media comments, messages, and venue reviews to maintain a strong and positive brand presence. - Keep an eye on what’s trending in London’s nightlife, food, and hospitality scene to ensure our content stays relevant. - Support and assist the marketing team with content and posting on all social channels where required. Venue Hire & Private Events - Help to ensure that corporate venue hire and private events are represented in our marketing efforts, alongside nightlife and food & drink promotions. - Work with the marketing team to create showcase content for weddings, corporate events, and brand activations hosted at Number 90. - Capture and share testimonials, behind-the-scenes content, and case studies that highlight our venue’s potential for hire. Internal Communications & Team Support - Act as the marketing bridge between the venue operations team, the events team and the marketing team (including the remote team/marketing partner). - Communicate marketing needs, event updates, and content opportunities to the remote team. - Ensure event organisers and venue staff are aligned with marketing activities, such as promotions, social media campaigns, and online offers. Who You Are - You live and breathe London’s nightlife, food, and music culture. You know what makes a venue exciting and how to capture that energy. - You want a career in marketing and have an enthusiasm and keen interest for all things marketing. - You’re a confident communicator who can work with different teams, from bar staff to external promoters, ensuring smooth execution of marketing efforts. - You’re a great team player but can also work independently - You have a good eye for visuals and understand what makes content engaging across marketing channels —especially for Instagram, TikTok, and email. - You’re highly organised and able to juggle multiple tasks, ensuring marketing materials and event promotions are delivered on time. - You are able to plan and maintain up to date workflows that show the status of tasks/projects when required - You’re comfortable coordinating with freelancers and creatives as well as senior team members to ensure our marketing needs are met. What Success Looks Like - More engagement and buzz around our nightlife, food, and events, both online and in the venue. - High-quality content that captures the essence of Number 90 and helps drive attendance. - Increased visibility for our events, food and drink offerings and private venue bookings, leading to more bookings, event attendance and table reservations. - A well-coordinated marketing effort where everything runs smoothly between the in-house team and our marketing partners. Why Work With Us? - Work inside one of Hackney Wick’s most established nightlife and hospitality venues. - Have the opportunity to develop a wide range of marketing skills - Gain hands-on experience in music, nightlife, and hospitality marketing. - Be part of a creative, high-energy team that values fresh ideas and passion for the industry. - Access free entry to events, discounts, and opportunities to grow within the business. How To Apply Initial applications emailed to: marketing [at] thenumbergroup [dot] com Please provide the following: - A CV that highlights relevant experience. - A cover letter - Use the phrase “Meatball Sunday” before sign off.
We are seeking a dedicated and experienced Practice Manager to oversee the daily operations of our Independent Financial Advisory (IFA) firm. The ideal candidate will have strong leadership skills, a background in financial management, and experience in human resources. This role is essential for ensuring the smooth operation of the firm, delivering excellent client service, and fostering a positive work environment for our team. Duties Manage the overall operations of the IFA firm, ensuring efficiency and effectiveness in all processes. Supervise staff, providing guidance and support to encourage professional development and teamwork. Oversee financial management tasks, including budgeting, invoicing, and expense tracking, to maintain financial stability. Handle human resources functions such as recruitment, training, performance evaluations, and employee relations. Implement and maintain policies and procedures to enhance operational efficiency and ensure regulatory compliance. Work closely with financial advisors to maintain high standards of client service and business performance. Address client inquiries and concerns promptly to maintain strong and trusted relationships. Experience & Skills Proven experience in a managerial role within a financial services or professional services environment. Strong background in financial management, demonstrating the ability to manage budgets and business operations effectively. Experience in human resources practices, including recruitment, training, and employee development. Excellent supervisory skills with the ability to motivate and lead a diverse team. Knowledge of financial advisory practices and regulatory requirements is advantageous but not mandatory; a willingness to learn is essential. If you are passionate about financial services and have the skills to lead a dynamic team within an IFA firm, we encourage you to apply for this rewarding opportunity as a Practice Manager.
Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations. The Offer: - Starting pay up to £40,000 depending on experience. - £300 monthly bonus based on K.P.I.s being met. - £1000 annual computer allowance. - 48 hour working week. - Private Healthcare scheme for you and your children. - Staff discounts. - Training and opportunities of career progression into a multi-site role. - Free team meals whilst on shift. - 25 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. The Role: - Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management. - Develop and implement strategies to achieve business goals and increase profitability. - Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation. - Manage inventory, order supplies, and control costs to maximize profitability. - Train and supervise staff members, providing guidance and support to ensure excellent customer service. - Create and maintain a positive work environment, fostering teamwork and employee development. - Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved. - Ensure consistent quality of food preparation and service. - Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction. Person Specification: - Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need. - Strong leadership skills with the ability to effectively manage a diverse team. - Excellent communication and interpersonal skills to interact with customers, employees, and suppliers. - In-depth knowledge of food safety regulations and best practices in food preparation. - Proven track record of achieving business targets and driving revenue growth. - Ability to work in a fast-paced environment while maintaining attention to detail. - Flexibility to work evenings, weekends, and holidays as required. - Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.
Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!
Who We Are Are you an experienced and passionate leader in the hospitality industry? We are a celebrated Italian restaurant based in East London, known for our authentic cuisine and exceptional service. We’re seeking a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with strong managerial skills and a love for hospitality, we’d love to hear from you!
Boutique property investment firm seeks hard-working and polished individual to join as an in-house Acquisitions Consultant/Manager. You will be an integral part of a growing business and thrive on closing deals. We invest in commercial and residential property by way of company acquisitions and require an experienced RICS qualified individual (at least 2 years PQE) or someone with a broad history (5 year +) in the industry. Perfect for a focused and highly motivated individual with a good track record in residential or commercial, investments or acquisitions. Key duties of the Acquisitions Consultant will include the following: Identification and acquisition of off and on-market opportunities Ability to build rapport quickly and effectively and thrive on successfully closing deals Undertaking research, analysis in order to prepare market reports Conducting site appraisals and concluding negotiations Due diligence to secure acquisitions through to legal completion Setting up acquisitions for onward progression to project delivery and operations Assist in the overall acquisition process through to completion (Meeting with vendors, review tenancy schedules and leases) Assessing value of property assets and where to create additional value Working closely with and regular reporting to the director on the status of acquisitions in the region This is a unique role, with a high level of autonomy, ideal for someone looking for a challenge outside of the standard corporate environment. The role is on a full-time and on-site basis, offering a competitive salary as well as discretionary bonuses. To start as soon as possible. Full UK driving licence essential We will be holding interviews in person at our office in Battersea. Starting Salary: £50K plus
Il Bistrotto London is seeking a skilled and enthusiastic Bartender for its new opening in Chelsea. The ideal candidate will have a passion for hospitality, a talent for crafting exceptional drinks, and a commitment to delivering outstanding customer service. As a Bartender, you will play a key role in ensuring guests have a memorable experience by serving high-quality beverages in a fast-paced environment. The original Il Bistrotto first opened in 1982 and was acquired by its current owners in 2018. Located between the city of Genoa and the renowned Portofino, it has since become one of the most distinguished cocktail bars on the Ligurian Riviera. For its London opening, the company has partnered with Luca Gargano of Velier S.p.A., a global leader in the rum sector, renowned for bringing distilleries like Demerara, Caroni, and Foursquare to international prominence. In addition to rum, Velier pioneered the natural wine movement with the launch of the Triple A protocol in 2003, promoting authentic and sustainable production. Main Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations. - Engage with customers, providing friendly and knowledgeable service while taking drink orders and offering recommendations. - Manage inventory, including ordering supplies, tracking stock levels, and minimising waste. - Handle cash transactions accurately and efficiently, demonstrating basic maths skills for processing payments. - Collaborate with kitchen staff and other team members to ensure smooth operations during busy periods. - Uphold the highest standards of hospitality, ensuring that every guest feels welcomed and valued. Experience - Previous bartending experience is preferred; a willingness to learn is key. - Familiarity with food safety practices within a restaurant or bar setting is advantageous. - Strong time management skills to handle multiple tasks efficiently in a fast-paced environment. - Excellent communication skills, with the ability to interact positively with guests and team members alike. - A genuine desire to help others and create enjoyable experiences for customers. If you are passionate about the art of bartending and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!
Job Summary: As a kitchen porter, you will be responsible for ensuring the cleanliness and hygiene of the kitchen area, as well as assisting with basic food preparation tasks. You will work closely with the kitchen staff to maintain a clean and orderly workspace, uphold food safety standards, and contribute to the efficient operation of the kitchen. Responsibilities: Dishwashing: Wash dishes, pots, pans, and other kitchen utensils by hand or using commercial dishwashers. Ensure that all items are thoroughly cleaned and sanitized according to food safety regulations. Cleaning and Sanitizing: Clean kitchen surfaces, equipment, and appliances regularly to maintain a hygienic environment. This includes countertops, stovetops, ovens, refrigerators, and floors. Use appropriate cleaning agents and sanitizers. Waste Disposal: Dispose of kitchen waste and recyclables properly. Sort and separate garbage, recycling, and compostable materials according to waste management guidelines. Assisting with Food Preparation: Assist chefs and cooks with basic food preparation tasks, such as peeling, chopping, and washing fruits and vegetables. Follow recipes and instructions accurately. Stocking and Inventory: Keep track of inventory levels for kitchen supplies, such as cleaning products, dishwashing detergent, and disposable items. Notify the kitchen manager or supervisor when supplies need to be replenished. Compliance with Health and Safety Standards: Adhere to health and safety regulations, including proper handling of hazardous materials, use of protective equipment, and safe operation of kitchen machinery. Team Collaboration: Work collaboratively with other kitchen staff members to ensure smooth workflow and efficient operation of the kitchen. Communicate effectively with team members and follow instructions from supervisors. Qualifications: Prior experience in a similar role preferred but not required. Basic knowledge of food safety and hygiene practices. Ability to follow instructions and work well in a fast-paced environment. Physical stamina to stand for extended periods and lift heavy objects. Good communication skills and a positive attitude. Willingness to learn and adapt to new tasks and responsibilities. Working Conditions: Kitchen environment with exposure to heat, steam, and loud noises. Requires standing, walking, bending, and lifting throughout the shift. May involve working weekends, and holidays as needed.
The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. As an experienced Head of Maintenance , we trust in your ability to step into our vibrant restaurant environment as we are seeking a highly experienced and motivated Head of Maintenance to oversee and enhance the maintenance operations of our facilities and equipment, ensuring optimal performance, safety, and efficiency.We hope that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene and across the globe. Our philosophy is to do it our way and make the impossible possible. Key Responsibilities: - Develop and implement maintenance policies, procedures, and standards. - Create and manage the maintenance department budget, including forecasting expenses and tracking expenditures. - Oversee the maintenance and repair of all machinery, equipment, and facilities. - Ensure that all maintenance work is carried out in a timely and efficient manner. - Develop and maintain a preventive maintenance program to minimise downtime. - Address any potential safety hazards or regulatory compliance issues immediately. - Develop long-term maintenance strategies to support the company's operational goals. - Manage relationships with external vendors and contractors, including negotiating contracts and ensuring work meets quality standards. - Oversee the procurement of maintenance supplies, equipment, and services. - Ensure documentation is up-to-date and accessible for audits and inspections. - Prepare and present regular reports on maintenance performance, including key metrics such as downtime, cost, and efficiency. - Stay updated on industry trends, technologies, and best practices to ensure the maintenance department remains efficient and effective. For the Head of Maintenancerole, we offer the following benefits and opportunities: - Attractive annual salary based on your skills and experience. - Referral scheme with a £300 bonus for a successful candidate. - Complimentary breakfast, lunch, and dinner for all employees. - Generous staff discount at all group's restaurants. - Hospitality Rewards scheme for discounts on retails, gyms, eating out, cinema etc. - 28 days of holiday, ensuring a balanced professional and personal life. Other benefits include: - A friendly and positive work environment fostering respect and teamwork. - Psychological, financial and legal support available through our Employee Assistance Programme (EAP). - Salary paid monthly -- on the last Friday of each month. - Emergency advance payments available in exceptional circumstances. If this sounds of interest to you,** please apply**. Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting as we are planning great openings in the near future.
Phoenix Canoe Club Limited is looking to appoint a Centre Manager to run the Phoenix Outdoor Centre based on the Welsh Harp Reservoir in North London. The Centre was established in 2011 and provides adventurous activities to schools, higher and further education, SEND, Pupil Referral Units, youth & community groups and the public. Our activities include kayaking, canoeing, Bell boating, SUP boarding, improvised raft uilding, sailing, windsurfing, powerboat tuition, orienteering, team building, forest skills and first aid training. As well as our schools and groups, we also run “Camp Phoenix” school holiday courses and activities, Paddle Parties and Private Tuition. Key Responsibilities: The Centre Manager role is to take charge in the comprehensive management of the Outdoor Centre in the day-to-day running of activities and operational aspects. - Lead, motivate and manage a team of seasonal and sessional instructors and coaches to provide exceptional service to our participants and user groups - Maintain and enforce strict adherence to Health & Safety standards, making sure that the Centre operates in accordance with all relevant regulations and guidelines - Foster positive relations with our participants, user groups and other stakeholders to ensure high levels of satisfaction and repeat business - Administer Centre budget and allocate resources effectively - Collaborate with the Centre Development Director & Trustees to identify areas for improvement and innovation, working together to enhance our programs and services Qualifications & Experience: The successful candidate will have proven experience in a leadership role in outdoor education and adventurous activities and strong team management skills, as well as the following attributes: - Excellent organisational and financial management skills - In-depth knowledge of Health & Safety regulations and good practice - Exceptional communication and interpersonal skills - Ability to work collaboratively with the Centre Development Director & Trustees to identify areas for improvement and innovation to enhance our programs and services - A range of relevant NGB qualifications including paddle sports and sailing - Experience and input into the accreditation process for AALA, RYA Training Centre and Paddle UK Delivery Partner - Ability to use (or learn) a number of IT programs including MS Office, Google Suite, WebCollect,WordPress, Xero etc What we can offer you: We are looking for a candidate to be appointed on a long-term basis, as the ability to develop and nurture relationships is key to the role. It also allows us to work together on continually developing skills so that you are able to achieve the results necessary to maintain Phoenix Outdoor Centre’s position as a leading activity provider in North London. If you are a passionate and skilled leader with a commitment to providing exceptional outdoor experiences and a track record of successful management, we invite you to apply for the position of Centre Manager at Phoenix Outdoor Centre. Interested candidates should submit their CV’s and a cover letter outlining their qualifications and relevant experience to us. Join our team and help us continue to provide transformative outdoor adventures in North London.
Full-Time Production Head Chef We are seeking a skilled and experienced Head Chef to join our team full-time. This role involves crafting a variety of high-quality desserts and managing a successful team of baker and chefs. The ideal candidate will excel in a fast-paced kitchen environment. Opportunities for growth are available for the right individual. Responsibilities: • Collaborate closely with the Executive Chef to oversee and manage the entire kitchen operations. • Create and execute a wide range of dishes according to established recipes and culinary standards. • Maintain high levels of cleanliness and adhere to strict health and safety regulations within the kitchen. • Lead and manage a team of 10 employees (or more), providing guidance and training to maintain a productive and harmonious work environment. • Handle all aspects of kitchen management, including inventory control, ordering supplies, and managing stock levels to ensure freshness and availability of ingredients. • Monitor stock rotation and implement a systematic process for tracking inventory to minimise waste. • Innovate and experiment with new recipes and techniques to introduce unique and creative offerings to our customers. • Ensure consistency and quality in all products across our four locations. • Oversee the preparation of ingredients and use of cooking and kitchen equipment effectively and efficiently. • Monitor the performance and progress of team members, offering support and constructive feedback as needed. Requirements: • A minimum of 3 years' experience as a Head Chef or Sous Chef, including experience managing a team of 10 or more. • Strong knowledge of cooking techniques and kitchen operations. • Proficient in health and safety standards, as well as food preparation and nutrition. • Experience with inventory management and control, including stock ordering and rotation. • Ability to thrive in a fast-paced production environment while maintaining high quality standards. • Strong organisational skills and attention to detail. • Excellent communication and leadership skills. • Knowledge in Gluten free/vegan recipes Application Process: Candidates will undergo a three-stage assessment process, including a trial shift, an in-person interview, and reference checks. This position offers the chance for an experienced Chef to take on new challenges and grow within our organisation. If you are committed to producing exceptional pastries and enjoy leading a team, we encourage you to apply.
Job Title: Gallery Manager Location: London Contemporary Art Gallery, Pimlico, London Role: Full Time or Part Time Salary: £25-30,00 pro rata plus commission. Key Details: Gallery is open Tuesday to Saturday. Some Saturday Availability Required. Are you passionate about contemporary art and have a flair for sales? London Contemporary Art is looking for an enthusiastic, proactive, and highly organised individual with sales experience to join our team as a Gallery Manager. About Us: London Contemporary Art is a distinguished gallery based in the heart of Pimlico, dedicated to showcasing the best in contemporary art. We represent both emerging and established artists from around the world, bringing their works to a discerning audience. As a key member of our small, dedicated team, you will play a pivotal role in shaping the gallery’s operations and contributing to its success. The Role: As Gallery Manager, you will be responsible for the day-to-day management of the gallery, working closely with the two directors. This role offers significant autonomy, as you’ll be working independently, ensuring everything runs smoothly, from managing exhibitions to maintaining the gallery space and handling sales. It’s a diverse role, where your ability to manage multiple tasks and work independently will be key. Your Responsibilities: Artist Liaison: Build and maintain strong relationships with our talented roster of artists, ensuring their needs are met and assisting with exhibition coordination. Sales & Client Relations: Engage with collectors, buyers, and potential clients, offering expert knowledge and building long-lasting relationships to drive sales and elevate the gallery’s reputation. Sales experience is a must—you will be instrumental in driving the gallery’s commercial success. Logistics & Shipping: Manage all logistics, including the safe shipping and installation of artworks, ensuring they arrive on time and in pristine condition. Curation: Play an active role in curating exhibitions, collaborating with the directors on exciting new shows and installations. Administrative Support: Handle essential administrative tasks, such as managing the gallery’s calendar, preparing exhibition materials, creating sales reports, and maintaining accurate records. Gallery Upkeep: Ensure the gallery space is always pristine, welcoming, and well-organised for both visitors and artists. Meetings & Strategy: Assist in strategic planning, attend meetings with artists, clients, and other stakeholders, and contribute ideas for gallery development. What We’re Looking For: Passion for Art: A genuine enthusiasm for contemporary art and a desire to be an integral part of London’s thriving art scene. Organisational Skills: The ability to manage your time effectively, stay organised, and handle multiple tasks while working independently. Proactive & Independent: You will be working mostly alone, so the ability to take initiative, stay motivated, and work independently is essential. Sales Experience: Previous experience in sales is essential—you should be confident in driving sales and managing client relationships, with a proven track record of success. Computer Skills: Proficiency in Photoshop, Mailchimp, Word, and Excel is a bonus. You will need to manage digital communications, create promotional materials, and maintain spreadsheets and other documents with ease. Experience in the Arts Industry: While not required, any prior experience in gallery management or exhibition coordination is a plus. We value passion and dedication above all. People Skills: Strong communication skills and the ability to build meaningful relationships with artists, clients, and collectors. Problem Solver: A calm, resourceful approach to overcoming challenges in managing a gallery. Why Join Us? Independent Work: Enjoy the autonomy of managing the gallery independently, while still being part of a close-knit team. Professional Growth: Opportunities to grow your career, gain exposure to curatorial practices, and develop your professional network in the art world. Creative Environment: Be a part of a team that is passionate about contemporary art and contribute to exciting new exhibitions and projects. Be Part of Something Special: Join a gallery that’s dedicated to promoting world-class contemporary art and shaping the future of the industry. If you are organised, driven, and have the sales experience needed to thrive in a gallery environment, apply now to join London Contemporary Art. To Apply: Please send your CV and a cover letter detailing your experience to join London Contemporary Art.
Large Format Print and Production Operator We are currently looking for a large format print operator to join our busy team to run various printers. The successful candidate will need to be open to learning new processes as the company grows and expands. The Job Operate large format printing machines and equipment to produce high-quality prints and graphics. Set up and calibrate printing machines according to job specifications, including loading materials, adjusting settings, and ensuring proper color calibration. Monitor printing process to ensure print quality and make adjustments as needed. Prepare and inspect materials for printing, including checking for defects, ensuring proper sizing, and maintaining inventory of printing supplies. Maintain and troubleshoot printing equipment, performing routine maintenance tasks and coordinating repairs when necessary. Collaborate with design and production teams to ensure accurate and timely execution of print jobs. Follow safety protocols and maintain a clean and organized work environment. Assist with finishing tasks such as cutting, trimming, laminating, and mounting prints as required. Keep track of production schedules, prioritize tasks, and meet deadlines. Maintain records of jobs completed, materials used, and other relevant production data. Requirements: 2 years Previous experience with large format printers (preferable) A good knowledge of Illustrator / photoshop & Excel Excellent attention to detail The ability to work to tight deadlines and manage your own workload Great Team work spirit Flexibility in regards to working hours A positive “can do” attitude is essential for any candidate Working Hours: Monday- Friday 10-6pm Job Type: Full-time Pay: From £12.00 per hour Expected hours: 40 per week
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
📦 Removals Coordinator Wanted – Join Our Dynamic Team at Get Removals! 📦 Are you an organized, detail-oriented professional with a passion for logistics and customer service? Get Removals, a leading removals company in London, is seeking a proactive Removals Coordinator to manage and oversee our moving operations, ensuring a seamless experience for our clients. 📍 Location: London (Hybrid/Remote Options Available) 📄 Employment Type: Full-Time 💰 Salary: Competitive + Bonuses What You’ll Be Doing: Managing the end-to-end coordination of residential and commercial moves Liaising with clients to understand their moving requirements and provide tailored solutions Scheduling and dispatching removal teams efficiently Preparing and reviewing job quotes, contracts, and invoices Coordinating with drivers and moving teams to ensure smooth execution of services Handling any last-minute changes or challenges with a solution-focused approach Maintaining records and reports to track job progress and customer satisfaction Ensuring compliance with health and safety regulations and company policies What We’re Looking For: Previous experience in removals, logistics, or customer service coordination (preferred) Exceptional organizational and multitasking skills Strong communication skills – both written and verbal Proficiency in using scheduling and CRM software Ability to work under pressure and meet deadlines A problem-solving mindset with a proactive approach to challenges Flexibility to adapt to changing workloads and client demands Why Join Us? ✔ Competitive salary with performance-based bonuses ✔ Flexible working options (hybrid/remote) ✔ Career growth opportunities within a growing company ✔ Friendly and supportive work environment ✔ Exciting and dynamic industry – no two days are the same! If you’re ready to be the backbone of our operations and help clients experience stress-free moves, we want to hear from you! 📩 Apply now by sending your CV. Join Get Removals and help us make moving effortless for our customers!
Job Description: 1. First point of contact for all Europe and Asia region; 2. Following up on clients’ communications, ordering and billing and tracking the organisation’s expenditure 3. Communicating with clients through emails and building positive relationships with them 4. Invoicing clients, collecting company data and negotiating agreements senior management 5. Educating clients about company products and services 6. Making employee travel arrangements and helping with minor technical issues 7. Create content for business promotion 8. Preparing plans to help streamline and improve business operations Requirement: 1. Bachelor’s degree 2. Time-management skills 3. Ability to pay attention to detail 4. Organization skills 5. Ability to multitask 6. Mandarin speaking is essential
Job description We are seeking a passionate, dedicated, and experienced professional to take a lead role in establishing and managing a Children’s Home. The property is a spacious five-bedroom house designed to accommodate up to three children, aged 11 to 15 with emotional difficulties, who are in need of a nurturing, safe, and structured environment. This role is ideal for someone who has previous experience in residential childcare management and is deeply committed to positively impacting young lives. Key Responsibilities - Lead the process of setting up the Children’s Home in accordance with local and national regulations and standards for children’s residential services. Ensure all aspects meet safety and regulatory standards. - Oversee all daily operations, ensuring a structured, therapeutic, and supportive environment that caters to the physical, emotional, and social needs of each child. - Recruit, train, and supervise a team of care staff. Conduct regular appraisals and support staff development to maintain a high standard of care. - Develop and oversee individualized care plans tailored to each child’s needs, monitoring progress, and adjusting as necessary. Facilitate positive activities and programs to promote growth, resilience, and independence. - Ensure safeguarding practices are followed rigorously and risk assessments are conducted regularly. Address and document any safeguarding concerns in line with best practices and legal requirements. - Build and maintain strong relationships with external agencies, families, and community resources to support each child’s holistic development and social reintegration. - Manage budgets, ensure effective resource allocation, and track expenses in line with organisational guidelines. Qualifications and Experience Essential: Proven experience in managing or supervising a children’s home or similar residential care facility. In-depth knowledge of child protection, safeguarding regulations, and care standards. Qualifications in social work, child care, or a related field (e.g., NVQ Level 5 in Leadership for Health and Social Care or equivalent). Strong understanding of the challenges facing children aged 11–15, particularly those in care. Excellent interpersonal and communication skills. Desirable: Experience working with children with behavioral or emotional challenges. Familiarity with local authority procedures and regulatory bodies. Benefits: - continuous growth: access ongoing training and development - Ofsted Outstanding Bonus - we cover the cost of your DBS check Attributes Empathy and resilience Exceptional leadership and organisational skills Strong decision-making ability and problem-solving mindset Passionate about child welfare and personal development Application Process To apply, please submit a resume and cover letter outlining your experience and suitability for the role. Shortlisted candidates will be invited for an initial interview, followed by an assessment of management and child care skills. This job description should attract individuals who are experienced, qualified, and genuinely interested in improving the lives of children in a residential setting. Job Type: Full-time Pay: £40,000.00-£58,000.00 per year Benefits: Company pension Schedule: Monday to Friday Work Location: In person Application deadline: 30/01/2025 Expected start date: 06/03/2025
We are seeking a dynamic and experienced Store Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for managing daily operations, driving sales performance, and ensuring a positive shopping experience for our customers. This role requires excellent time management, administrative capabilities, and the ability to manage a diverse team effectively. Duties · Manage daily store operations to ensure efficiency and effectiveness. · Lead, motivate, and develop a team of sales associates to achieve sales targets. · Oversee inventory management, including stock levels and product displays. · Implement sales strategies to drive revenue growth and enhance customer satisfaction. · Maintain high standards of visual merchandising and store presentation. · Handle administrative tasks such as scheduling, payroll, and reporting. · Provide excellent phone etiquette when dealing with customer inquiries or complaints. · Ensure compliance with company policies and procedures. · Foster a welcoming environment for customers by promoting a culture of service excellence. · Act as a point of contact for multilingual customers to enhance their shopping experience. Qualifications · Proven experience in retail management or a similar role is essential. · Strong team management skills with the ability to inspire and lead others. · Excellent time management skills to prioritise tasks effectively. · Administrative proficiency in handling reports and operational documentation. · Bilingual or multilingual capabilities are highly desirable to cater to diverse customer needs. · Strong sales management skills with a track record of achieving targets. · Exceptional interpersonal skills with an emphasis on phone etiquette and customer interaction. · Ability to adapt in a fast-paced retail environment while maintaining composure under pressure.