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Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.
Overview: We are seeking a highly motivated and experienced Supervisor to lead operations at our unique venue, which combines the warmth and community spirit of a traditional pub with the sophistication of a café/wine bar. The ideal candidate will have a proven track record in managing multi-faceted hospitality sites, demonstrating exceptional leadership skills and a passion for creating memorable guest experiences. Key Responsibilities: - Oversee the day-to-day operations of the pub, ensuring the highest standards of service are maintained. Be actively involved in the floor management during peak times to lead by example. - Staff Management: train, and nurture a high-performing team. - Customer Satisfaction: Foster a welcoming atmosphere and ensure customer satisfaction is a top priority. Handle customer feedback with professionalism and resolve any issues promptly. - Compliance: Ensure compliance with all health and safety regulations, licensing laws, and employment legislation. Maintain high standards of cleanliness and hygiene across all areas. Qualifications and Experience: - A minimum of 1 year experience in a managerial role within the hospitality industry, preferably with exposure to both pub and café/wine bar environments. - Demonstrated ability to lead and motivate a team in a high-pressure environment. - Excellent communication and interpersonal skills, with the ability to engage effectively with staff, customers, and suppliers. - A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Knowledge of health and safety regulations and food hygiene standards. - Flexibility to work evenings, weekends, and public holidays as required. What We Offer: - A competitive salary package commensurate with experience. - Opportunities for professional development and progression within a growing hospitality group. - A dynamic and supportive work environment where your contributions are valued and recognized. We look forward to welcoming a new Assistant Manager to our team who shares our passion for hospitality and excellence.
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Global Consolidated Contractors International (GCC International) are seeking a Document Controller with a background in construction, architectural, engineering or quantity surveying and experience operating Procore to support in the delivery of architectural projects for our clients. Responsibilities: Maintain and update company documents and records in an organized manner Ensure all documents are properly labelled, stored, and easily accessible Coordinate with various departments to gather and compile necessary documentation Review documents for accuracy and completeness Track document revisions and maintain version control Provide support during audits or inspections to ensure compliance with document control processes Collaborate with team members to assist in the development and implementation of improved document control systems, processes and procedures Required Qualifications & Experience: Proven experience as a Document Controller or similar role in the Construction Industry Proficient in Procore and Microsoft Office Suite Strong attention to detail and organizational skills with the ability to prioritize tasks and meet deadlines Excellent communication and interpersonal skills, both written and verbal Ability to work independently and collaboratively in a fast-paced team environment Familiarity with document control procedures and best practices Knowledge of industry regulations and standards related to document control Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
We are looking for an organised, experienced and friendly office assistant to work with our Operations Lead to support the operations of our busy Nursery/ Early Years School. Little Jungle is an OFSTED ranked Outstanding Early Years Provider in Peckham / East Dulwich (South East London), working with 85 children each day split across two locations. Typical responsibilities will include: Answering the phone and door Ensuring the smooth running of the office Buying resources Filing and record keeping Managing our suppliers Managing communications to staff and parents Managing petty cash and card payments Supporting with printing and document management Managing our calendar Maintaining our children’s library Booking children's extra day / session bookings Supporting all teams with additional administrative items Supporting the Operations Lead with health and safety matters if required Supporting the Operations Lead to ensure that fire drills checks are conducted and documented Supporting the Operations Lead to carry out staff inductions Supporting the Operations Lead with new admissions management Supporting the Operations Lead with staff scheduling and shift creation Dealing with faults and contacting contractors Who you are: Hold a proven track record of working in similar roles with excellent references Passionate about children and making the world a better place Structured, strong, kind and confident communicator Able to work in a fast paced environment, to deadlines and without compromising on quality Problem solver, able to think on your feet and keen to take on new challenges Take pride in helping others and going the extra mile Have a can do attitude and outgoing character Computer literate, and able to use MS Office confidently Benefits of working at Little Jungle include: Highly competitive salary 28 days annual leave, plus the Christmas, and summer shutdown period, and your birthday day off (works out to around 37 days a year) Ongoing training and development opportunities Social and team building events Free breakfast, lunch, dinner (tea) and refreshments Employer contribution Pension Scheme Bike to work scheme Annual clothing allowance Additional days off and bonus scheme for long-term (over 5 years) service If you have the relevant experience and mindset and want to join a fun and dynamic team to make a difference to children’s’ lives then we look forward to receiving your application. Note: All positions offered are subject to a clear Enhanced DBS and suitable references being obtained. Job Type: Full-time Salary: £27,350.00 per year Benefits: Discounted or free food Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Peckham, Greater London: reliably commute or plan to relocate before starting work (required) Work Location: In person
Salon Manager £25,000 - £27,000 East London Fulltime, Permanent Join Euro Barbers Ltd. for top-tier grooming. Our skilled team blends tradition with modern flair for an unmatched experience. We're dedicated to craftsmanship, precision, and inclusivity. Come be part of excellence in barbering As a Salon Manager, you will be responsible for overseeing the daily operations of our salon and ensuring the highest level of customer satisfaction. Your key duties will include: - Determining staffing, financial, material, and other short- and long-term needs of the salon. - Controlling the allocation, training, and remuneration of staff to maintain optimal team performance. - Providing clients with information and advice on styles and treatments, and addressing any complaints or problems promptly and professionally. - Ensuring accurate maintenance of clients' records for future reference and follow-up. - Performing and/or supervising hair treatments and/or beauty therapy to meet client expectations. - Regularly checking and maintaining salon equipment to ensure safety compliance. - Demonstrating, advising on, and selling hair and/or beauty products to clients based on their individual needs. - Maintaining financial accounts for the business, including tracking revenues, expenses, and profitability. Requirements: - Proven experience in a similar role within the salon or beauty industry. - Excellent leadership and managerial skills with the ability to motivate and inspire a team. - Strong communication and interpersonal abilities to interact effectively with clients and staff. - In-depth knowledge of hairdressing and beauty therapy techniques and trends. - Proficiency in salon management software and basic accounting principles. - Valid certification or licence in hairdressing or beauty therapy is preferred. - Commitment to upholding high standards of professionalism, hygiene, and safety. Benefits: - Competitive salary commensurate with experience. - Opportunities for career advancement and professional development. - Access to employee discounts on salon services and products. - Positive and collaborative work environment with a supportive team. If you are a motivated and experienced Salon Manager looking to take the next step in your career, we invite you to join our dynamic team, click “APPLY” now!
Location: Woolwich, East London, UK Salary: Basic £28k to £35k, up to £45K with OTE Company Overview: Boost Inc is a dynamic and multi-award-winning retail tech company dedicated to delivering innovative and cutting-edge unattended retail solutions to our customers. With a focus on unrivalled user experience and excellent customer service, we strive to revolutionise the vending industry landscape through our commitment to excellence, creativity, and fun technology. Position Overview: We are seeking a highly motivated and enthusiastic Graduate Sales Executive to join our growing team. This role presents an exciting opportunity for a recent graduate to kick-start their career in sales within the technology sector. As a Graduate Sales Executive, you will be responsible for driving revenue growth through prospecting, cultivating relationships, and helping generate sales pipeline with new and existing clients. Working closely with the International Head of Sales, our Sales Managers and our Sales Executives, you will play a key role in helping us win and manage new business; ensuring that new leads are qualified and followed up, and that the administrative aspects of our sales cycle is managed brilliantly. Key Responsibilities: - Process Management: ensuring our sales operation functions effectively, including managing inbounds for the UK and European businesses, as well as supporting on contract administration and other account management tasks. - Sales Administration: Preparing customer quotes, client invoicing, overseeing back-office sales support functions, including making recommendations for improvement. - Lead Generation: Generate leads through various channels such as cold calling, email campaigns, networking events, and social media. - Client Engagement: Build and maintain strong relationships with prospective clients through effective communication and account management. - Prospecting: Identify and research potential clients within the designated market segment. - Pipeline Management: Manage sales pipeline efficiently, tracking leads and opportunities through CRM software. - Solution Selling: Act as the front line for all inbound enquiries. You will understand the clients’ needs and actively work with the Sales Managers and Account Managers to effectively build a suitable proposition of our products/services. - Market Analysis: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities. - Collaboration: Work closely with the sales team and other departments to ensure a seamless sales cycle and alignment of departments to deliver sales orders. This will include organising product demonstrations and organising meetings with agendas for the Sales management team to attend and ensure follow up actions are adhered to. Qualifications: • Bachelor's degree in any field. • Excellent communication and interpersonal skills. • Self-organised with the ability to run multiple projects at once. • Goal-oriented with a drive to succeed in a sales environment. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office suite and CRM software. • Self-motivated learner, able to learn quickly in a fast-paced environment. • Prior experience in sales or customer service is advantageous but not essential. We are more interested in your attitude and experience than your academic profile, and welcome applicants from a wide range of backgrounds. Benefits: • Competitive salary with commission/bonus structure. • Comprehensive training and development programs. • Opportunities for career advancement and progression. • Private health insurance subject to successful completion of probation (6 months) • Dynamic and supportive work environment with a focus on work-life balance. • Free fruit, snacks and discounted in-office healthy meals (and some less healthy ones!) • Exceptional learning opportunities. You will be part of a fast-growing scale-up with a dynamic team, with the opportunity to learn from a highly talented group of people. • The opportunity to travel internationally on a regular basis. • On-site parking Application Process: If you are a proactive and ambitious individual looking to launch your career in sales, we invite you to apply for the Graduate Sales Executive position at Boost Inc. Please submit your CV and a cover letter outlining your qualifications and why you are interested in joining our team. We look forward to hearing from you!