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Feel Revive Ltd is a forward-thinking company dedicated to wellness, innovation, and sustainable growth. We are currently seeking a motivated, detail-oriented, and strategic Business Support Manager to join our dynamic team. Key Responsibilities: o Manage daily office operations to ensure smooth workflow. o Maintain accurate records, client databases, and documentation. o Oversee stock levels and liaise with suppliers for timely replenishment. o Handle client inquiries, complaints, and feedback promptly. o Ensure a high standard of customer service is delivered across all channels. o Monitor online reviews and client satisfaction metrics. o Assist with invoice processing and expense reports. o Prepare weekly and monthly reports on business performance for senior management. o Support budgeting and financial tracking. o Coordinate promotional campaigns and social media scheduling with marketing. o Track effectiveness of marketing efforts and provide feedback. o Liaise with external partners or influencers where needed. o Ensure compliance with health and safety and data protection regulations. o Maintain internal policies and update them as needed. o Support internal audits and quality control processes. What We Offer: A positive, growth-oriented work environment. Opportunities for professional development. Flexible working arrangements. Discounts on Feel Revive products and services.
Job Title: Marketing Manager (Hands-On, Solo Operator) Salary: £38,000 base + performance incentives + freelance support budget Location: London HQ (2 days/wk) + regular Birmingham & venue visits | Hybrid working Hours: Full-time, permanent (occasional evening launch events) **About Us** We run a growing chain of private-room karaoke venues loved for high-energy nights, inventive cocktails and zero-judgement sing-along vibes. With fresh sites and partnerships on the horizon, we’re hiring a single, resourceful marketer who can think like a strategist and act like a creator—owning the entire funnel while tapping freelancers for specialist help. **The Role** You’ll be the one-person marketing department: shaping the plan, building the brand and pressing “publish. ” Key responsibilities 1. Strategy & roadmap 1.1 Audit channels, audiences and spend; craft a 12-month marketing plan tied to booking targets. 1.2 Set clear KPIs (CAC, repeat-visit rate, database growth) and report monthly to the founders. 2, Brand & creative 2.1 Develop and refine brand guidelines, tone-of-voice and campaign concepts. 2.2 Produce short-form video, social posts, emails and landing-page copy—briefing freelance designers or videographers when polish is essential. 3, Acquisition & retention 3.1, Run paid-social and Google Ads (hands-on in-platform). 3.2, Own SEO basics, Google Business profiles and local PR / influencer nights. 3,3. Grow and segment the guest database; automate birthday and loyalty comms. 4, Budget & supplier management 4.1, Control a ring-fenced freelancer pot (£X per quarter) for design, PPC optimisation or PR spikes. 4.2, Track ROI, re-allocate spend and negotiate good rates. 5, In-venue integration 5,1. Work with venue managers on point-of-sale promos, seasonal décor and, guest-feedback loops. 5,2. Quick turnaround on ideas for socialmadia,promotion,etc. 5,3. Host launch parties, university roadshows and partner events. **About You** Must-haves Nice-to-haves 3–5 yrs marketing experience with demonstrable revenue impact Comfortable building strategy and rolling up sleeves on Canva, CapCut, GA4 & Meta/Google Ads Data-driven: you talk CAC, retention and ROAS, not just likes Strong project-management and self-motivation (you’ll be solo) Hospitality / nightlife background Experience managing freelancers or a micro-agency Knowledge of Klaviyo, Figma or basic HTML Love of music, live events or performance culture. **What We Offer** £38-40k base plus incentive scheme linked to venue revenue growth. Freelance/agency budget to plug skill gaps and prevent overload. 21 days holiday + bank holidays. Hybrid setup & reimbursed travel between sites. Staff karaoke parties, friends-and-family discounts and an annual training fund (CIM, video editing, etc. How to Apply Email with: 1. Your CV. 2. A cover note (max 300 words) telling us one growth idea you’d test first—and why. 3. A link to a campaign or content piece you built end-to-end. 4. Deadline: Friday 16 May 2025. First-round video calls w/c 19 May; on-site final stage 5. includes a 15-minute channel-prioritisation exercise.
Specialty Coffee Barista with Latte Art & Waiter/Waitress We are seeking a dedicated and skilled Barista with expertise in creating latte art to join our team at Storyline. As a barista, you will be responsible for preparing and serving high-quality specialty coffee beverages to our customers while ensuring exceptional customer service. The ability to create beautiful and intricate latte art designs will be a key aspect of this role. Responsibilities: - Prepare and serve a variety of specialty coffee beverages, including espresso-based drinks, pour-over coffee, and cold brew. - Consistently maintain high standards of quality in beverage preparation and presentation. - Utilise your latte art skills to create visually appealing designs on coffee beverages, delighting customers with your creativity and attention to detail. - Provide friendly and efficient customer service, engaging with customers to ensure a positive experience. - Maintain cleanliness and organization in the coffee bar area, following health and safety guidelines. - Assist with inventory management, restocking supplies, and keeping track of product expiration dates. - Collaborate with team members to ensure smooth operations and contribute to a positive work environment. - Greeting customers, presenting menus, and explaining specials - Taking food and drink orders from customers - Serving meals and beverages to customers - Collaborating with kitchen staff to ensure timely and accurate order delivery - Checking on customers to ensure satisfaction and address any issues - Processing payments and handling cash transactions - Setting and clearing tables - Assisting with cleaning duties as needed Qualifications: - Previous experience as a specialty coffee barista, with a strong foundation in espresso extraction and milk steaming techniques. - Demonstrated proficiency in creating latte art designs, showcasing a portfolio of your work is a plus. - Knowledge of different coffee origins and brewing techniques. - Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. - Strong attention to detail and a passion for providing exceptional customer service. If you are a talented barista with a passion for specialty coffee and latte art, we invite you to apply for this exciting opportunity to be part of our team. Join us at Storyline in creating memorable coffee experiences for our customers every day.
As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You will work alongside a growing team of Client Experience Assistants and Executives, while reporting to the General Manager. Some of your key responsibilities will include: • Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client request in a timely and professional manner, while adding a personal touch, this includes but is not limited to, mail handling, the ordering of supplies for their business or ordering taxis, hotels and restaurants • Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services (training will be provided) • Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills, creating show offices to support the sales department • Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients. • Tracking – you will be responsible for tracking clients monthly spends, supporting our finance department • Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success. • Identifying opportunities – create the perfect client experience is vital for the success of One Avenue, you will be given autonomy to review our hospitality offering to our clients and create suggestions based on your findings.