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Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Store Manager - North London | Up to £45,000 + Bonus | Leading Retail Brand North London | Full-Time, Permanent | Up to £45,000 + Performance Bonus As Store Manager, you'll be at the heart of the store's success—driving performance, leading a high-energy team, and delivering an outstanding customer experience in a fast-paced retail environment. • Deliver exceptional customer service and drive brand loyalty., • Lead, coach, and inspire a team to achieve sales and service goals., • Manage store operations efficiently, including stock, rotas, and merchandising., • Maintain the highest standards of compliance, health & safety, and store presentation., • Analyse sales data, monitor trends, and respond quickly to market opportunities., • Consistently hit and exceed KPIs and commercial targets., • Experience as a Store Manager, Assistant Manager, or Department Manager (minimum 12 months)., • Strong people leadership skills and a proven ability to build high-performing teams., • Excellent commercial acumen and ability to drive store profitability., • A customer-first mindset with a passion for retail and team development., • Salary up to £45,000 per year, with regular reviews based on performance., • Attractive bonus structure rewarding your success., • Long-term career progression with a well-known and respected brand., • Join a dynamic, supportive business culture that values its people. Apply with your latest CV today and a specialist consultant will be in touch. Zachary Daniels is a leading recruitment business in the retail sector. We welcome applications from candidates with relevant experience in store management, retail leadership, and customer-focused roles. Mid-Senior level Full-time Retail Apparel and Fashion #J-18808-Ljbffr

£50,000 basic + £5,000 Car Allowance + Bonus Waltham Cross - Hybrid On behalf of a long-standing client in the premium fresh produce industry, we’re looking to appoint a Business Development Manager to help drive new revenue within London’s high-end hospitality sector. This is a key commercial hire with the goal of bringing in someone who truly understands the food scene and how to speak the language of chefs and restaurateurs. This role would suit someone with a background in fine dining or hospitality, such as an ex-chef, restaurant manager, or someone who has previously worked in sales within the food industry and who is now ready to take ownership of new business generation in a fast-paced, growing business. • Identifying, targeting, and winning new business across the London restaurant and hospitality market, • Building and maintaining long-term relationships with chefs, GMs, and food buyers, • Hosting tastings, attending site visits, and confidently presenting products to prospective clients, • Collaborating closely with internal teams (customer service, buying, operations) to ensure smooth on, • .boarding and service delivery, • Managing your own pipeline and working towards agreed revenue and margin targets, • Acting as a brand ambassador with a genuine passion for quality, produce, and food culture, • Someone who has worked as a chef, restaurant manager, or in a senior FOH position within fine dining or premium hospitality, • A commercially aware individual with a natural flair for building relationships, • Ideally, someone who has already made a first step into a sales, account management, or commercial role but we’ll also consider strong hospitality professionals looking to transition, • Confident, driven, and able to work independently to build a patch from the ground up, • Passionate about seasonal produce, restaurant culture, and delivering quality, • £50,000 basic salary + £5,000 Car Allowance + Bonus, • Hybrid model: 1–2 days in Waltham Cross HQ, rest of the time remote or in the field, • Supportive commercial manager and wider operations team, • Flat structure – no red tape, high trust environment, • Excellent opportunity to grow with the business If you’re hungry to bring your hospitality background into a commercial role where your industry knowledge is valued and your ideas are heard, we’d love to speak with you #J-18808-Ljbffr

Full-Time | North London We are looking for a creative, commercially minded Marketing Manager to take ownership of the marketing strategy and day-to-day marketing activity for a busy and growing hospitality business. This is a hands-on role. We are not looking for someone who simply manages agencies or produces marketing plans. We want someone who can develop the strategy, create great content, execute campaigns, organise events and partnerships, manage the marketing budget and then measure what actually worked. Social media will be a major part of the role, so the successful candidate must genuinely understand how to create content that people want to watch, share and engage with — particularly across Instagram and TikTok. We're looking for someone at an early-to-mid stage of their marketing career who already has meaningful professional experience. This isn't intended as a first graduate role; we want someone ready to take ownership of a brand and its marketing activity. You will be responsible for developing and implementing the overall marketing strategy, working directly with senior management and the restaurant team. • Develop the annual and quarterly marketing strategy and campaign calendar., • Translate commercial objectives into practical marketing activity., • Develop campaigns to increase awareness, customer acquisition, repeat visits and engagement., • Protect and develop the visual identity, tone of voice and overall positioning of the brand., • Identify new opportunities to build the brand both digitally and physically., • Take day-to-day ownership of the brand's social media channels., • Develop the social media content strategy and calendar., • Create engaging short-form content for Instagram, TikTok and other relevant platforms., • Be comfortable shooting content yourself in the restaurant using a phone or camera, rather than relying entirely on external photographers or agencies., • Film food, drinks, staff, events and behind-the-scenes content., • Edit and publish Reels, TikToks, Stories and other social content., • Write appropriate captions and campaign copy., • Identify trends quickly and determine which are appropriate for the brand., • Develop recurring content formats rather than relying on one-off posts., • Manage community engagement and responses., • Coordinate professional photography and videography where appropriate., • Manage paid social campaigns and targeted advertising., • Track reach, engagement, follower growth, conversion and campaign performance., • Develop and deliver events, activations and pop-ups that generate awareness and footfall., • Identify relevant brand collaborations and partnership opportunities., • Build relationships with complementary brands, local businesses and other potential partners., • Coordinate influencer and creator activity where commercially appropriate., • Develop launch events, seasonal campaigns and special promotions., • Ensure activity generates useful content and measurable marketing value rather than simply creating an event for its own sake., • Develop in-store campaigns and promotional materials., • Work with the operational team on new menu launches, drinks launches, seasonal campaigns and special events., • Ensure menus, signage and customer-facing marketing materials are consistent with the brand., • Identify opportunities to convert existing restaurant traffic into repeat customers., • Develop ways of capturing and using first-party customer data appropriately., • Develop email and direct marketing campaigns., • Build customer segmentation and targeted communications., • Support CRM and customer retention initiatives., • Develop campaigns designed to encourage customers to return rather than focusing solely on acquiring new followers., • Manage appropriate digital advertising and retargeting campaigns., • Manage the agreed marketing budget., • Allocate expenditure between content, paid social, advertising, events, partnerships, creators and other channels., • Maintain clear records of marketing expenditure., • Evaluate the performance of campaigns and marketing channels., • Report regularly to senior management on activity, results and planned campaigns., • Develop measurable KPIs for marketing activity., • Continuously assess what marketing activity is actually driving engagement, bookings, visits and revenue., • Stop or change activity that isn't delivering results and increase investment in activity that is. This role would suit someone who has already built a strong foundation in marketing and now wants considerably more ownership. You might currently be a Marketing Executive, Senior Marketing Executive, Social Media Manager, Brand Executive or Assistant Marketing Manager and feel ready to take responsibility for the complete marketing function. Ideally, you will have around 2–5 years of relevant professional experience, although we're more interested in what you've actually done than the number of years on your CV. Hospitality, restaurant, food & beverage, lifestyle, fashion or consumer-brand experience would be particularly relevant. • Highly creative but commercially minded., • Very strong on Instagram and TikTok., • Naturally interested in content and social media., • Comfortable appearing behind the camera and directing others in front of it., • Able to shoot and edit good-quality social content yourself., • Visually aware with a good understanding of branding., • A strong copywriter., • Organised enough to manage multiple campaigns simultaneously., • Comfortable managing budgets., • Able to analyse performance data and make decisions from it., • Confident working with senior management., • Comfortable working independently rather than waiting to be given a marketing brief., • Interested in restaurants, food, drink, culture and consumer trends. Experience with tools such as Meta Ads Manager, TikTok, Canva, CapCut/Adobe, email/CRM platforms and analytics tools would be beneficial. We don't want marketing activity simply for the sake of being active. Success in this role means creating a recognisable and engaging brand, producing consistently strong content, growing the right audience, increasing customer engagement and ultimately helping drive people into the restaurant. You will be expected to build a marketing function where we can increasingly understand: What did we spend? → What did we do? → Who did we reach? → What happened as a result? As our management reporting develops, we intend to establish more detailed marketing KPIs and attribution measures. These will be developed using reliable baseline data rather than arbitrary targets. This is an opportunity to take ownership of marketing for an established, high-volume hospitality business while it is entering its next stage of growth. You'll have significant freedom to develop ideas, create content, experiment with campaigns and shape how the brand presents itself. We want someone with the energy and creativity of a strong content marketer, but with the ambition and commercial awareness to develop into someone capable of running the entire marketing function as the business expands. Position: Marketing Manager Location: North London Employment: Full-time #J-18808-Ljbffr

This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Contract: 2 Months - Part-Time Days: Monday–Wednesday (in-office, Enfield – Regus Innova Park) Start: Immediate Reporting to: Founder/Director Confidentiality: NDA required prior to interview The Opportunity A brand-new British skincare brand is preparing to launch five premium cosmetic products into the market. Backed by investment and driven by a founder with a sharp business vision, we are now hiring a Senior Growth Marketing Manager to take ownership of the full marketing launch — from strategy to execution. This is not a role for observers. This is your chance to build the brand’s entire marketing machine — and to be the person responsible for launching it with precision, energy, and results. What You’ll Be Doing You’ll be the sole marketing lead — building everything from the ground up. Your work will directly drive product sales, visibility, and long-term brand growth. Your core responsibilities: • Build and execute the multi-product launch plan across 5 cosmetic SKUs, • Set up, run, and optimise paid ad campaigns (Meta, TikTok), • Oversee influencer outreach + UGC creator campaigns, • Set up Instagram and TikTok content calendar + scheduling, • Create high-converting landing pages or ecommerce site, • Brief and manage content creation (photos, reels, testimonials), • Track analytics, report weekly, and iterate based on performance, • Develop basic email flows (e.g., welcome, abandoned cart, promos) You'll work closely with the Founder, who will support day-to-day admin on days you're not present, and provide clear, quick decision-making. • 3 days/week in person (Mon–Wed), based at Regus Innova Park, Enfield, • Direct reporting to the brand’s founder, • Access to a centralised marketing inbox (with shared cover on off-days), • No team beneath you — you are the marketing function, • Budget for advertising, influencer campaigns, and content production Private brand launch — all candidates must sign a non-disclosure agreement prior to interview What’s in It for You • Full creative control: you will be credited for building the brand's marketing engine, • Freedom to structure campaigns your way — you’re not inheriting a mess, • A premium cosmetics brand with strong margins, ready to scale, • A tight, focused role with no fluff, just execution, • Potential contract extension or permanent role if launch is successful !, • Long-term opportunity to hire and train a junior marketer to support you, turning your strategy into a team, • 4+ years of hands-on digital/growth marketing experience, • Must have successfully launched one or more cosmetics/skincare/DTC products, • Confident in Meta Ads Manager, TikTok Ads, UGC management, basic email setup (e.g., Klaviyo), • Proven ability to turn strategy into execution — no managers, no excuses, • Copywriting skills for email/socials a strong bonus, • A self-starter who thrives in high-trust, low-oversight environments How to Apply Apply with an up to date CV - please make sure that you CV highlights/explains clearly your experience in launching cosmetics or skincare products. Shortlisted candidates will be asked to sign an NDA before interviews are arranged. • Mid-Senior level, • Part-time, • Marketing, • Marketing Services Referrals increase your chances of interviewing at Confidential by 2x London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago Greater London, England, United Kingdom 2 weeks ago Hammersmith, England, United Kingdom 1 day ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 4 days ago London, England, United Kingdom 5 days ago London, England, United Kingdom 2 weeks ago Uxbridge, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 5 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 24 minutes ago London, England, United Kingdom 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

At Elizabeth Scarlett, we exist to create joy, inspire wonder, and protect wildlife - using art and design to connect people to nature, and to one another. By 2030, our goal is to have contributed over £2 million to wildlife conservation. As our next Social Media Executive, you will join a team that leads with kindness, dreams big and takes action together. You will be helping to scale a creative, purpose-led brand while shaping the impact we make in the world. Employment type: Full Time Organic Social is a primary driver of brand affinity, community engagement, and sustainable growth. As Social Media Executive , you'll take full ownership of day-to-day execution across our social channels (currently Instagram and TikTok), sitting at the heart of how ES shows up daily online. Reporting to the Social & Influencer Manager, you'll work closely with the Influencer & Community Executive, and collaborate with the Brand and Creative teams, to bring campaigns, community, and platform-native content to life across every channel. If you're a genuine "Swiss Army knife" - ideas-led, hands‑on, and excited to own the calendar end-to-end rather than wait for direction, this role is for you: • Real ownership and responsibility across Instagram and TikTok - not a "support only" role, • Exposure to the full social engine: organic content, community, influencer collaboration, and event content, • Clear progression toward Senior Social Executive or Social Media Manager, • A collaborative team that values quality, autonomy, and learning This role is best suited to someone with solid platform execution experience for a brand who wants to deepen their content, community, and channel-growth skills before stepping into a Senior Executive or Manager role. 1. Own Social Channel Execution End-to-End Take ownership of content planning, creation, scheduling, and publishing across Instagram and TikTok to ensure ES has a steady flow of fresh, relevant, platform-native content on each. • Support the execution of the Organic Social strategy on Instagram in collaboration with the Social & Influencer Manager, • Manage feed, reels, stories, and highlights to ensure a cohesive brand presence on each platform, • Maintain consistent posting cadence, aligned with campaign priorities, • Stay ahead of trends, formats, features and emerging platforms, adapting content to what performs natively on each, • Proactively pitch new content ideas and even new channels (e.g. Pinterest) with a test-and-learn approach, rather than waiting to be asked You’ll be a key creative contributor within the Social Squad, stepping in as a hands‑on executor and creative contributor. • Manage the organic social content calendar and ensure alignment with wider marketing campaigns, • Translate campaign messaging into platform‑first storytelling, tailored to how each channel's audience actually consumes content, • Ensure a strong content mix across product, lifestyle, education, and community content on every channel, • Coordinate content from shoots, influencers, and UGC into a structured, cross-platform posting plan, • Brief channel‑specific content needs for social shoots & our in‑house creative team, • Ensure all content is reviewed and scheduled in line with the agreed plan before going live Work closely with the Influencer & Community Executive to amplify UGC and creator content, keeping every channel rooted in real community conversation. • Identify opportunities to re‑share community content across stories and feed, • Support engagement initiatives such as polls, Q&As, and interactive formats, • Adapt content between platforms, e.g. reshaping influencer or shoot content for Instagram, and editing it natively for TikTok, • Ensure every channel reflects community conversations and brand values 1. Performance Monitoring & Optimisation Track performance across channels, using insight to continuously sharpen what we make and where we put it. • Share weekly insights and recommendations, • Identify high‑performing content themes and formats, and where they should be prioritised, • Support monthly reporting and optimisation planning, • Feed insights back to help continuously shape the wider content strategy with the Social Media & Influencer Manager Mindset: • Collaborative and team‑focused, • Creative and proactive, • Highly organised and detail‑oriented, • Excited to learn, adapt, and take ownership across multiple platforms, • Entrepreneurial - pitches ideas and new channels proactively rather than waiting for direction Must-have skills: • Experience managing Instagram and/or TikTok for a brand (posting, content planning, engagement), • Comfortable working hands‑on across at least two social platforms, with willingness to build fluency in others, • Video editing skills (CapCut, Premiere, or similar) - essential for native TikTok content, • Excellent copywriting and visual storytelling, • Strong organisational and project management skills, • Ability to manage multiple campaigns, channels, and deadlines simultaneously Experience: • 2-3 years in social media, preferably managing Instagram and/or TikTok for a brand, • Lifestyle, beauty, fashion, or DTC brands preferred, • Backgrounds we value: Social Media Executive, Content Creator roles Culture fit: • Kind, collaborative, and uplifting, • Entrepreneurial and action‑oriented, • Excited to join a purpose‑led brand, • Comfortable in a fast‑paced environment, • Private medical insurance, health & wellbeing discounts, stress support, • Income protection (up to pension age), • Life assurance (up to pension age) Flexibility and time • Hybrid working (minimum 2 days in‑office), • Up to 1 month “work from anywhere” in a ±2 hr timezone, • Annual L&D budget (3% of salary), • Annual summer retreat (e.g. 42 Acres in Somerset), • 60% team discount, • 25% friends and family discount code Impact and ownership • Ownership of Instagram and TikTok as core growth channels, • Working directly with our Social & Influencer Manager and the wider Brand team, • Direct contribution to building ES community, brand love, and to our £2M conservation mission, • [Virtual - video call] Values / Mission Stage (Phone call), with: Kunjan (Hiring Manager), • [Virtual - video call] Technical & Mindset Interview (Video call), with: Bethan (Social Media & Influencer Manager), • [In person] Task + Role Skills Stage with Hiring Manager, with: Bethan & Robynn (Senior Brand Manager), • [In person] Team Fit & Culture meet with: Abi (Influencer & Community Exec), • [In person] Vision & Brand Ambassador Stage with Jonny (eCommerce Director) & Alex (CEO) #J-18808-Ljbffr

NAPA Auto Parts - Commercial is a leading provider of premium parts, tools, and equipment catering specifically to commercial vehicle (CV) mechanics and repair professionals. Operating within the globally recognised NAPA network, which includes over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland leverages a century of industry expertise and a strong reputation for quality, reliability, and service excellence. With over 36 dedicated CV locations throughout the UK and Ireland, NAPA Auto Parts delivers an extensive range of products from top original equipment manufacturers (OEMs), OE-matched suppliers, and exclusive brands through NAPA Auto Parts – Commercial. These offerings serve CV repair centres, national retailers, and emergency service fleets, ensuring commercial vehicles are maintained to the highest standards. Learn more at napaautopartsuk_ireland. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. • Achieving branch sales, margin, and targets., • Ensuring first-class service to all our customers., • Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets., • Manage and control branch and running costs., • Manage stock control, including stock taking and adjustments., • Manage cash handling and control of specific customer accounts., • Support the organisation’s senior management in implementing and maintaining policies and procedures., • Communication to your team, key aims and objectives., • Responsibility for the daily running of all aspects of the branch., • Responsibility for maintaining health and safety within your depot., • Ability to manage and motivate a team to achieve objectives., • Ability to communicate at all levels., • Experience in building and maintaining customer relationships., • Experience with using online and windows based cataloguing systems., • Ability to lead from the front and create a team environment., • Ability to work in a fast-paced environment., • Sales focused with a can-do attitude., • Ability to multitask and distinguish between “urgent and important” tasks., • Knowledge of the local areas and customer base would be a desired. (but not essential)., • An opportunity to join a global brand and market leader., • Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat., • Opportunities for career progression and bespoke training., • Free pension advice from our standard pension provider., • Free access to Health, Wellbeing and Financial tools., • Potential to earn a performance based bonus, paid monthly., • Discount on car parts Alliance Automotive Group is an equal opportunities employer. #J-18808-Ljbffr

MEAA in North London is seeking a hands-on Marketing Manager to own the strategy and day-to-day activity for a busy hospitality brand. You will lead campaigns, content creation, events, partnerships, and budget management, collaborating with senior management and the restaurant team to build a disti

At Elizabeth Scarlett, we exist to create joy, inspire wonder, and protect wildlife - using art and design to connect people to nature, and to one another. By 2030, our goal is to have contributed over £2 million to wildlife conservation. As our Trade Marketing & VM Manager, you will join a team that leads with kindness, dreams big and takes action together, owning how Elizabeth Scarlett shows up in every wholesale partner's space - from sales tools, VM displays and our B2B Shopify site and Klaviyo newsletters, to trade shows and events across the UK and US. Reporting to: Head of Sales Hybrid: 1 days per week in Potters Bar, 1 day national travel to partner sites and trade shows Employment type: Full Time A large part of Elizabeth Scarlett's growth runs through our wholesale partners - and every stand, display, and trade show is a chance to win a customer we'd never reach otherwise. This role owns that physical brand experience end to end. This is your chance to shape how premium doors like John Lewis and Fortnum & Mason experience the brand from day one, and turn a fixed trade marketing budget into activations that pay for themselves in new customers. 1. Own Events, Trade Shows & Brand Activations • Brief, budget, source suppliers for, staff and deliver trade shows and events end to end - form concepts through to on-site execution., • Report post-event ROI so we know what each show or activation actually returned., • Plan and deliver brand activations with key retail partners, framed as customer‑acquisition moments., • Build the seasonal activation plan that keeps partner‑facing activity on‑brand and in‑season. 1. Own VM, POS & Showroom Kit • Design, source and roll out best‑in‑class VM displays and POS across every wholesale partner., • Own the showroom , samples and seasonal refreshes, keeping them a true reflection of the brand., • Build and maintain a black book of suppliers, fabricators and printers who can deliver at pace., • Represent Elizabeth Scarlett in person at trade shows, showroom visits and partner sites as a confident brand ambassador. 1. Own the Trade Marketing Calendar, Budget & Sales Tools • Managing Trade Marketing spend to given budgets, • Create VM guidelines, training decks and selling videos that help new premium doors launch well., • Manage the B2B Shopify site and build commercial trade newsletters in Klaviyo . 1. Own US Trade Marketing • Adapt the trade marketing calendar, VM/POS approach and activation plan for US retail partners alongside the UK., • Navigate different US retail cultures, timelines and partner expectations., • Build US‑specific supplier and partner relationships as the market grows. 1. Mindset • A display is never just a display. Whether it's a stand, a POS unit or a showroom shelf, you see every as a piece of the Elizabeth Scarlett story - not a box to tick off a list., • Resourceful by nature. No display yet? Is a partner's space awkward? You'll take it in your stride and find a way to make it happen., • An end-to-end owner, not a hand-off artist. From the first concept - through sourcing, budget, logistics and the on‑site set‑up, you’re proud to take full ownership, • An eye for design, a head for numbers. Beautiful ideas, tight budget? You'll find the version that works for both, sell‑in and sell‑through included. 1. Must-have skills • Confident in Adobe Creative Suite (Photoshop) and Figma for high‑quality trade marketing assets., • Experience with Shopify and Klaviyo ., • Full UK driving licence , with flexibility to travel nationally at least 2 days a week., • A portfolio of creative, brand‑led work, • Comfortable owning a budget and building a supplier network from scratch. 1. Nice-to-have • An existing black book of suppliers, fabricators, printers or event contacts., • Experience launching brands into prestige UK doors 1. Experience • Likely 3+ years in a similar Trade Marketing, VM or Events role, • Senior‑level experience with national, prestige UK retail partners, comfortable across UK and US retail cultures, timelines and expectations., • Backgrounds we value: fashion, homeware, lifestyle, gifting or beauty brands with a wholesale or trade channel. 1. Values fit • Kind, collaborative and uplifting., • Excited to join a purpose‑led brand blending creativity, commerciality and conservation., • You treat the brand's value as something to protect — from a display's finish to a supplier contract's margin., • You move fast and learn as you go, happy to try an activation format for the first time and iterate from there., • You care visibly about how a display looks and feels in person, not on a deck. At 6 months, you’ll have built a brilliant black book of trusted suppliers, delivered your first event or activation with a clear link to D2C acquisition, and brought our seasonal lookbooks, VM updates and sales tools to life. You’ll be confidently managing and developing our B2B site and delivering engaging, commercially focused Klaviyo newsletters - all while keeping us on budget across the UK and US. At 12 months, you’ll have built a strong rhythm across our UK and US trade marketing activity, successfully delivered seasonal activations and campaigns, and created a suite of beautiful, commercially useful tools that help our wholesale partners sell the brand. You’ll have built strong relationships, managed budgets and suppliers confidently, and become a real driving force behind how Elizabeth Scarlett comes to life beyond our own channels. You're probably not the right fit if… • You prefer to be given a detailed brief rather than enjoy shaping the idea and figuring out how to bring it to life., • You’re looking for a purely creative role - this one is as much about commercial thinking, organisation and making things happen., • You’d rather hand a problem over than roll your sleeves up and find a practical way through it., • You don’t enjoy being close to the action - this role is hands‑on, collaborative and involves being involved from the initial idea right through to seeing it come to life., • You’d prefer to stay behind a desk - there’s freedom to travel, visit stores, meet partners and suppliers, and be where the brand is coming to life., • You don’t enjoy the detail that sits behind great execution - from suppliers and budgets to VM, sales tools and timelines., • You prefer working within one channel or market rather than having the variety of UK and US wholesale, B2B, CRM, VM and activations. Salary, bonus & benefits • 10% performance bonus, • Life assurance & enhanced Pension contributions Flexibility and time • Hybrid (2 days in‑office) with regular time in Potters Bar, • Up to 1 month "work anywhere" in the UK, • Annual L&D budget (3% of salary), • Annual summer retreat (e.g. 42 Acres, Somerset), • £500 ES products per year at 60% team discount, • 25% friends and family discount Impact and ownership • Full ownership of ES's physical brand presence across every wholesale partner, UK and US; direct contribution to our wildlife conservation mission, • Screening call with our Talent Acquisition Associate, • Interview with our Head of Sales, • Take‑home task or case study, • Final round: presentation and interview with our Head of Sales & Commercial Director Help every Elizabeth Scarlett partner door tell our story properly. #J-18808-Ljbffr

Deliver brand P&L, growth, market share, brand health and ROI targets across assigned brands and portfolio segments within the rum category. Act as the owner of assigned brand(s), owning brand growth, market performance and the end-to-end consumer journey. Brand Building & Activation Excellence.

Senior Brand Manager - Vaccines. Senior Brand Manager - Vaccines. We are looking for an experienced Senior Brand Manager to join the Vaccines Marketing team on a 12-month fixed-term contract.

Medik8 is seeking a Global Senior Brand Manager to lead our multi-channel core brand strategy and reinforce our position as the trusted clinical skincare authority. You will drive consumer engagement and brand equity while shaping scientific voice and product storytelling across all channels. Report

A leading company in the veterinary sector is seeking a Senior Brand Manager to lead brand strategy development aimed at veterinary customers. The role involves managing marketing budgets and driving impactful campaigns across various channels, ensuring alignment with commercial goals and brand guid

STADA UK Thornton & Ross in Reading, UK, is seeking a Senior Brand Manager VMS to lead the long-term brand and portfolio strategy for the Vitamins, Minerals & Supplements category. In this role you will own the P&L and activation roadmap across ATL, BTL, digital, PR, and e-commerce, shaping portfoli

Better Placed is seeking a Senior Brand Manager to own a brand about to be relaunched, with autonomy to shape strategy and bring ideas to life. You will work in a high-growth FMCG environment, collaborating across Sales, Commercial, Insights and Innovation to drive a compelling brand plan.

Join to apply for the Senior Brand & Communication Manager role at Herspiegel. Senior Brand & Communication Manager – Herspiegel. With the support of a Marketing Executive, this role ensures the brand is commercialized across multiple service lines and channels, codified through a practical playbo

Senior Marketing Manager – Luxury Residential Property brand, London. A fantastic opportunity for a Marketing Manager to join a Luxury Property Brand known for their passion and quality of their products. They are looking for a Marketing Manager, ideally educated to degree level, with at least 8/1

Brand Manager / Senior Brand Manager. A commercially minded marketer who understands how brands drive both consumer demand and business growthExperience across the marketing mix, with a real passion for brand building. Having a genuine opportunity to put your stamp on a brand and see the impact of y

STADA UK Thornton & Ross – Senior Brand Manager VMS. Oversee day - to - day brand execution while empowering Brand Managers to deliver with autonomy and accountability. The Senior Brand Manager VMS plays a critical role within STADA UK’s CHC Marketing organization at a time of accelerated growth

A dynamic fashion brand in Shoreditch is seeking a Senior Marketing Manager to oversee brand strategy and digital identity for a high-profile Formula 1 driver.

Job IntroductionJob IntroductionAs Senior Brand Partnerships Project Manager, you will be responsible for leading the end-to-end delivery of high-profile and commercially significant brand partnership projects. Identify project and calendar risks, dependencies and potential blockers early, implement

The Senior Brand Manager is the strategic guardian of the Sculpted by Aimee brand, responsible for ensuring brand consistency, creative excellence, and flawless execution across every customer touchpoint. Due to this exciting growth Sculpted by Aimee is seeking a Senior Brand Manager to join our gro

Henderson Brown Recruitment seeks a Senior Brand Manager to own one or more FMCG food brands, shaping long-term strategy, growth plans and innovation from insight to launch. You will lead cross-functional teams and manage a direct report, with visibility across senior stakeholders.

We are seeking a passionate and strategic Global Senior Brand Manager to join our team in St James’ Park, London. Global Senior Brand Manager – Osteoporosis. This role is pivotal in shaping and executing the global brand strategy for our osteoporosis portfolio.

We are working with an established and growing food manufacturing business who are looking for a Senior Brand Manager to take the lead on one of its challenger brands. This is an opportunity to step into a role where you can shape the strategy, influence the direction of the brand and have a genuine

As a Senior Brand Partnerships Manager you will 1. The Senior Global Partnerships Manager will support the Head of Partnerships in developing and delivering a clear, impactful global partnerships program that helps Charlotte Tilbury to unlock valuable new audiences, engage communities, drive cultura

DIY Kitchens, the UK's leading online kitchen retailer, is seeking a Senior Marketing Manager to lead integrated marketing strategy, campaigns, social media, and brand initiatives.

The Senior Brand Media Manager, Demand Generation is accountable for owning and leading end-to-end brand media strategy across EMEAI, driving long-term brand growth and sustained mental availability for the Coach brand. The role shapes how the Coach brand shows up across paid media, partnerships, an

As the Senior Brand Media Manager - UGG , you will be the strategic and operational heartbeat of our Brand Media team. This role is a critical leadership position in shaping UGG’s full-funnel media ambition, operating as the Senior Brand counterpart to Performance Media, Creative, Brand GTM, PR &

The Senior Brand Manager will be responsible for developing and executing best in class brand strategies that increase brand awareness, strengthen brand equity, and drive business growth. Extensive experience in brand management/consumer facing role , with a proven track record of developing and exe

MorePeople is partnering with a growing food manufacturing business to appoint a Senior Brand Manager who will own a challenger brand, shaping strategy and delivering real commercial impact. This hands-on role offers autonomy with a limited budget, requiring a commercially savvy, creative marketer w

Own the brand strategy for your own portfolio, leading brand advocacy and playing a key role in the company's expansion. Setting brand priorities and budgets. Proven Brand Management experience in FMCG.

We are looking for a visionary and results-oriented Senior Brand & Marketing Manager to manage the evolution and execution of the Woodhall brands and all associated day-to-day marketing efforts. If you’re an experienced or aspiring Senior Brand & Marketing Manager with significant experience of wo

A leading marketing recruitment agency in London is seeking a Senior Brand Manager to drive brand strategy and lead marketing initiatives. The ideal candidate has proven experience in brand management within the FMCG sector, strong digital marketing skills, and a passion for animal-related products.

As Senior Brand & Communications Manager, you’ll:. We’re looking for a bold, creative and commercially savvy Senior Brand & Communications Manager to lead high impact campaigns, partnerships, PR, and social. Mentor and line manage a Junior Social Media Manager & PR Manager, fostering creativity

Reporting to the Marketing Director, the Senior Brand Manager will act as the UK brand lead, responsible for translating global strategy into local success through exceptional brand building, retail partnerships, and consumer engagement. Develop annual brand and activation plans that accelerate bran

JKS Restaurants is seeking a Senior People Manager to own the full employee lifecycle across our Indian Brand restaurants and Head Office in the UK. Reporting to the Head of People, you will mentor a People Team, maintain compliance, oversee wellbeing and ED&I initiatives, and provide monthly people

Arbor Education is searching for a Senior Content Manager to translate strategy into high-impact campaigns across Arbor and the School Management Suite. Reporting to the Head of Brand and Content, you will drive demand through content, partner with Demand Gen, Product Marketing and Sales, and own th

Core Brand Storytelling: Lead global multi-channel core brand strategies that drive brand consideration, championing scientific storytelling across key brand pillars (including scientific voice, R&D storytelling, Results without Compromise, CSA, and Medik8 Made). As we continue to build our global p

We’re on the lookout for a talented, creative, and commercially-driven Senior Brand Manager with a proven track record of success working across the marketing mix to lead the development and execution of our brand strategy. You’ll bring a consumer-driven mindset to every decision, ensuring brand

FMCG brand marketing experience, ideally at Brand Manager or Senior Brand Manager level. Join Premier Foods — where people, brands and purpose come together. Mr Kipling is an iconic £220m RSV brand with ambitious plans for growth, built around a simple belief: bringing a little joy and putting th

Manage national grocery accounts to drive revenue, profitability, and brand growth.

Lead Senior National Account Manager for an iconic beauty brand, responsible for P&L, managing GM by account, monitoring brand presence, and competitor analysis.

Manage client relationships, project delivery, and ensure budgets are met.Requires agency experience and strong communication skills.