General Manager
hace 2 días
Goole
Hospitality Operations Manager Location: North Yorkshire I am recruiting on behalf of a prestigious client in North Yorkshire for an experienced and driven Hospitality General Manager to lead the delivery of best-in-class hospitality across a unique and diverse setting. This is an exceptional opportunity for a dynamic hospitality professional who combines commercial acumen with inspirational leadership and a passion for outstanding guest experiences. The Role Reporting to senior leadership, you will support the long-term vision of the business by delivering exceptional hospitality standards across all front-of-house operations. You will lead and develop a high-performing team, drive profitability, ensure compliance, and create a positive and engaging working environment. Key Responsibilities People Leadership * Act as a role model, setting high standards of professionalism and service * Recruit, develop, appraise and grow a motivated hospitality team * Foster a positive, fun and high-performing workplace culture Customer Experience * Ensure exceptional customer satisfaction across all areas of the estate * Champion swift, knowledgeable and efficient service standards * Drive seasonal product offerings and inn...