Trabajos senior operations manager en NewportCrear alertas

Resolution & Improvement Manager Location: Flexible - WFH or hybrid at one of our UK offices. Quarterly international travel requried. Salary: Dependent on experience Contract: permanent & full-time Great Benefits The Role We are seeking a Resolution & Improvement Manager to lead our Resolution & Improvement Team (RIT), a specialist function responsible for managing complex customer escalations while driving continuous improvement across the Contact Centre. This role combines operational leadership with a strategic focus on customer experience, service improvement and operational effectiveness. You will be responsible for ensuring that complex customer issues are resolved efficiently and fairly while using customer insight, operational data and root cause analysis to identify opportunities for improvement. Success in this role requires strong leadership, analytical capability and stakeholder management skills, along with the ability to translate customer feedback and operational insight into sustainable improvements that enhance customer outcomes and reduce avoidable demand Key Responsibilities • Lead, motivate and develop the Resolution & Improvement Team, creating a high-performing and customer-focused culture., • Manage complex customer enquiries, escalations and specialist casework, ensuring timely and effective resolution., • Act as the senior escalation point for high-profile, sensitive or business-critical customer cases., • Drive the Contact Centre Continuous Improvement programme, identifying opportunities to enhance customer experience and operational performance., • Analyse customer feedback, complaints, colleague insight and operational data to identify trends, root causes and areas for improvement., • Lead process reviews and root cause analysis activities to reduce repeat contacts and improve First Contact Resolution., • Partner with operational managers and support functions to implement and embed sustainable service improvements., • Monitor operational performance, using management information and reporting to drive decision-making and improvement activity., • Present insights, recommendations and improvement plans to senior stakeholders., • Build strong relationships across Operations, Workforce Planning, Quality Assurance, Learning & Development and other key business functions., • Ensure compliance with organisational policies, governance frameworks and regulatory requirements., • Promote best practice, knowledge sharing and a culture of continuous improvement throughout the Contact Centre Skills & Experience • Proven leadership experience within a Contact Centre or Customer Service environment., • Experience managing complex customer escalations, complaints or specialist casework., • Track record of delivering operational change and continuous improvement initiatives., • Strong analytical skills, with experience interpreting operational performance data and identifying trends., • Experience leading change programmes and embedding service improvements across operational teams., • Excellent stakeholder management and influencing skills., • Strong coaching, performance management and team development capability., • Ability to balance operational delivery with strategic improvement priorities., • Experience with quality assurance, complaints management or customer journey improvement frameworks is desirable., • Lean, Six Sigma or other Continuous Improvement qualifications would be advantageous., • Experience working in a BPO & luxury retail environment would be advantageous. Personal Attributes • Strong leader with the ability to inspire, develop and engage teams., • Customer-focused with a passion for delivering positive outcomes and service excellence., • Collaborative approach, building effective relationships across multiple functions and stakeholder groups., • Analytical and insight-driven, using data to inform decisions and improvements., • Proactive and solution-oriented with strong problem-solving capabilities., • Accountable, resilient and comfortable operating in a fast-paced environment., • Strong communication skills with the ability to influence at all levels of the organisation., • Committed to continuous improvement and driving positive change. #LI-CW1

Finance Manager \n Cwmbran, Wales - Hybrid (3 days per week at site) \n Manufacturing \n £55,000 - £65,000 + excellent benefits \n Are you a Management Accountant/ Finance Manager who genuinely enjoys owning the month-end process, getting beneath the numbers and ensuring the balance sheet is accurate, controlled and fully understood? \n We’re partnering with a successful and innovative manufacturing business to recruit a Finance Manager into a key role within its finance team. \n Reporting to the Financial Controller, you’ll take full ownership of the month-end close, lead a small team and ensure the accuracy and integrity of financial reporting. This role will particularly suit someone who enjoys investigating variances, understanding the story behind the numbers and maintaining strong control over the balance sheet. \n Alongside the core reporting responsibilities, you’ll work closely with operations, procurement, transport and senior leadership, providing the insight and challenge needed to improve costs, controls and operational performance. \n This is an excellent opportunity for a hands-on Finance Manager who enjoys combining technical accounting, detailed analysis, team leadership and commercial business partnering. \n The Role \n As Finance Manager, you will: \n\n • Own and manage the complete month-end process, ensuring accounts are accurate, well controlled and delivered within agreed deadlines.\n, • Take ownership of the balance sheet, ensuring reconciliations are completed to a high standard and all balances are fully supported and understood.\n, • Investigate variances in detail, identifying the underlying operational and financial drivers behind performance.\n, • Manage and report on rebate liabilities.\n, • Act as a key finance partner to transport teams across two operational sites.\n, • Perform detailed variance analysis against budget and forecast, translating findings into clear and actionable insights.\n, • Analyse production costs and identify opportunities for cost reduction, efficiency improvements and stronger processes.\n, • Present the monthly management accounts pack, clearly explaining performance against budget, forecast and the prior year.\n, • Provide financial insight to support operational decisions, capital investment proposals and continuous improvement initiatives.\n, • Challenge assumptions and influence stakeholders to strengthen cost control and operational efficiency.\n, • Manage the preparation of annual budgets and rolling forecasts.\n, • Monitor profit and loss, balance sheet and cash-flow performance against budget and forecast, highlighting risks and opportunities.\n, • Partner with manufacturing and commercial teams to track and understand key cost drivers.\n, • Produce regular cost-performance reporting for senior management.\n, • Ensure the integrity and accuracy of financial data held within the ERP system.\n, • Maintain robust financial controls over inventory valuation and cost allocation.\n, • Oversee the annual external audit process.\n, • Use Microsoft Dynamics 365 Business Central to enhance cost tracking, reporting and financial analysis.\n, • Ensure all monthly, quarterly and annual reporting requirements are completed accurately and on time.\n, • Deliver ad hoc reporting, project work and financial analysis as required.\n, • Manage and support the general ledger team, helping to maintain high standards of accuracy, accountability and delivery.\n\n About You \n You will be: \n\n • A fully qualified accountant through CIMA, ACCA or ACA, studying towards your qualification or qualified by experience.\n, • Someone who takes pride in owning month end, maintaining a strong balance sheet and resolving unexplained variances.\n, • Experienced in variance analysis, inventory accounting and rebate-liability management.\n, • Highly analytical, detail-focused and naturally curious about what is driving the numbers.\n, • An effective finance business partner with experience supporting and influencing non-finance stakeholders.\n, • Experienced within a manufacturing or construction-related environment.\n, • Confident using Microsoft Dynamics 365 Business Central or a similar ERP platform.\n, • Highly proficient in Excel, including VLOOKUPs, PivotTables and data analysis.\n, • Familiar with Power BI, although this is desirable rather than essential.\n, • A collaborative, approachable team player with strong communication and relationship-building skills.\n\n \n What’s on Offer \n\n • Competitive salary and benefits package.\n, • 33 days’ holiday, including bank holidays.\n, • Enhanced maternity and paternity pay.\n, • Westfield Health Cash Plan.\n, • Employee Assistance Programme.\n, • Fitbit Care programme.\n, • Life assurance.\n, • Long-service awards.\n, • Employee discounts\n, • Career-development opportunities within a growing and innovative organisation.\n, • A collaborative and forward-thinking working environment.\n, • Ongoing commitment to continuous professional development.\n\n This is a broad and influential Finance Manager opportunity for someone who enjoys being close to the detail, taking ownership of the numbers and using strong financial control and analysis to improve business performance. \n To find out more, apply directly or get in touch for a confidential conversation. \n

About The Role: \n Ready to step into a role where every day starts with purpose and ends with impact? \n We’re looking for a driven, hands-on Senior Warehouse Operative to lead our logistics team and keep our delivery and installation operations running like clockwork. \n You’ll make sure every run is prepped to perfection, support our drivers throughout, and jump in on the ground when needed in our self-loading depot. You’ll also take the lead on vehicle compliance, ensuring our fleet stays safe, legal, and ready to roll. \n If you're an experienced Team Leader looking for that next big challenge in a fast-paced, growing business — this is your moment. \n\n • Salary: 28,311.89 per annum\n, • Hours: 5 on 3 off, 5 on 2 off (40 hours per week)\n, • Start and finish time: 4am-1pm and 1pm- 10pm\n, • Job Type: Full time and permanent contract\n, • Location: 1 Junction Cut Road, Alexandra Docks, Newport, NP20 2RZ\n\n Here's What You Can Expect To Be Doing: \n\n • Complete in-house reports for the Depot Manager daily\n, • Check that all vehicles leaving the depot are secure and meet required transport legislation requirements\n, • Supervise and motivate a team both employed and self-employed drivers and ensure they are complying with the training that they have received\n, • Complete alcohol testing when required\n, • Communicate with our Drivers, handling any queries efficiently and in a professional manner\n, • Transport Debriefing duties of vehicles returning from delivery and installation runs\n, • Provide hands on support and take responsibility for managing the transhipping and reloads\n\n A Few Things About You: \n\n • Understand transport legislation and logistics operation\n, • Able to build good relationships with people even when under pressure\n, • Challenge any vehicle issues or damages with our Drivers\n, • Able to make decisions in the absence of the Depot Manager to drive performance and service\n, • React quickly to information and be able to solve problems independently\n, • Good communication skills both verbally and written\n, • Competent use of Microsoft, particularly Excel\n\n Our Benefits: \n\n • 31 days holiday\n, • 5% contribution pension scheme\n, • Healthcare Cashback Scheme\n, • Exclusive Staff Discount\n, • Enhanced Maternity, Paternity and Adoption Packages\n, • Expression of wish service\n, • Make a difference days (x2 fully paid charity days a year)\n, • Share-save Scheme\n\n To see all our benefits and perks, visit our AO Benefits page.

Senior Site Manager | Senior Construction Manager | Site Manager | Construction Site Manager\n Newport, NP10 8XL | £65,000-£70,000 per annum | Permanent | ASAP Start | Construction Introduction\n Acorn by Synergie is working in partnership with a national Tier One contractor that is looking to add a Senior Site Manager to their team on a permanent basis. \n \n As a Senior Site Manager, you will be part of a one-team ethos, delivering quality construction projects safely and on time, whilst also having a positive impact on the local community. What We Offer\n\n • £65,000-£70,000 per annum.\n, • 12.5% annual bonus.\n, • Car allowance.\n, • Private healthcare.\n, • Enhanced pension scheme.\n, • Life assurance.\n, • Incentive bonus.\n, • Motoring Expenditure Allowance (MEA).\n, • Access to a low-carbon and electric car leasing scheme.\n, • Permanent position with a national Tier One contractor.\n, • Opportunity to work on projects across Newport and the wider South Wales region.\nKey Responsibilities\n\n, • Report to the Construction Manager and manage the delivery of projects safely, on time, within budget and to the highest quality.\n, • Provide effective leadership and people management.\n, • Maintain the highest standards of health, safety and environmental management.\n, • Implement project strategies to achieve the company's sustainability objectives.\n, • Establish standards of quality on-site and ensure delivery of a quality build in accordance with project specifications and requirements.\n, • Understand client priorities and adopt a professional and considerate approach to maintain good working relationships.\n, • Implement the supply chain policy.\n, • Adopt the principles of the Considerate Constructors Scheme and manage community relations.\n, • Ensure an appropriate site image is maintained to encourage repeat business.\n, • Produce and develop project programmes and control operations to achieve project delivery on time.\n, • Organise works and the supply chain to provide the right working environment and avoid disruption between trades.\n, • Undertake works in the most economical manner to eliminate waste and avoid non-recoverable costs and preliminary losses.\n, • Monitor and work to the agreed preliminary budget.\n, • Maintain continuous professional development to ensure appropriate technical awareness.\n, • Comply with standard procedures.\n, • Manage project handover and ensure defect and snag-free completion.\n, • Support the strategy for the closure of defects during the defects period and obtain a Certificate of Making Good Defects within agreed targets.\nRequirements\n\n, • Proven track record of successfully delivering construction projects as part of a wider team.\n, • Ability to read and accurately interpret programmes, drawings and technical specifications.\n, • Understanding of and ability to appropriately share build programmes.\n, • Experience managing supply chains, direct employees and consultants.\n, • Experience proactively liaising with customers and the supply chain.\n, • Minimum relevant Level 4 qualification, such as HNC/NVQ4, or equivalent.\n, • Appropriate CSCS card.\n, • SMSTS certificate.\n, • Full UK driving licence.\n, • First Aid at Work certificate.\n, • Experience within healthcare or defence construction projects is strongly preferred.\nInterested?\n If you're an experienced Senior Site Manager, Senior Construction Manager, Site Manager or Construction Site Manager looking for a permanent opportunity in Newport and across South Wales, apply online today with your up-to-date CV or call our Construction Team. \n Acorn by Synergie acts as an employment agency for permanent recruitment.

HCI Systems, established in 2012 and now part of the Prodrive group of companies, is one of the leading providers of high-quality electrical wiring solutions. Supporting customers in various sectors from Marine, Defence, AgriTech to a core business around Motorsport & Automotive, supplying multiple high level racing series and high specification automotive style projects.Based in Newport, Shropshire, HCI Systems Limited have grown rapidly in recent years to become leaders in vehicle electrical systems and wiring harnesses. The company has an enviable reputation based on high quality wiring harness design and manufacture for low voltage and electric vehicles as well as providing complimentary technologies such as power management systems, switch panels and bespoke electronics systems working to customer specifications.Our world-class team has over 30 years of experience designing and manufacturing wiring looms.Background to the RoleThis is not a traditional Sales Manager role. We're looking for someone who enjoys building as much as selling. Reporting directly to the CEO, you will take ownership of developing our commercial capability, helping create a scalable sales function that supports our long-term growth strategy. Initially, you will lead business development, account management and commercial activities whilst working closely with our engineering and operational teams. Over time, you will help develop the commercial structure, processes and people needed to support continued expansion, with the opportunity to progress into a broader Commercial Manager role. This role will suit someone who enjoys rolling their sleeves up, understands that successful sales start with understanding how products are actually designed and manufactured, and wants to leave a lasting mark on a growing engineering business.This is an opportunity to join a successful and growing business at an exciting point in its development. Working directly with the CEO and Senior Leadership Team, you will have genuine influence over the future direction of the business, helping shape our commercial strategy whilst developing a high-performing commercial function. This role offers significant scope for personal development and career progression. For the right individual, there is a clear opportunity to evolve into a broader Commercial Manager position as both the business and the commercial team continue to grow.If you are looking for a role where you can genuinely make a difference, influence strategic direction and help build something special, we would be delighted to hear from you.Main Duties and ResponsibilitiesBusiness DevelopmentDevelop new business opportunities across Motorsport, Defence, Aerospace, Marine and Specialist Engineering sectors.Identify target markets and build strategic growth plans.Build relationships with key decision-makers and key stakeholders.Manage the full sales pipeline from prospecting through to contract award.Develop long-term customer partnerships rather than transactional sales.Identify opportunities to expand HCI's capabilities into new markets.Commercial LeadershipDevelop and implement a structured commercial strategy aligned with company objectives.Introduce and continuously improve CRM, reporting and sales processes.Produce sales forecasts, pipeline reports and commercial KPIs.Work closely with the CEO on business planning and strategic growth initiatives.Support pricing strategies, tenders, quotations and commercial negotiations.Ensure commercial activities align with the operational capabilities of the business.Customer & Account ManagementDevelop and maintain strong relationships with existing customers.Act as the senior commercial contact for key accounts.Support the preparation of major quotations, bids and tenders.Ensure customers receive exceptional service throughout the project lifecycle.Identify opportunities for account growth, repeat business and cross-selling.Work collaboratively with customers to understand future requirements and position HCI as a long-term partner.Cross-Functional WorkingWork closely with Engineering, Operations, Production, Purchasing, Planning and Quality teams.Develop a thorough understanding of HCI Systems' products, capabilities and manufacturing processes.Represent the business with confidence and credibility when engaging with customers and stakeholders.Ensure customer requirements are effectively communicated and delivered across all departments.Developing the Commercial FunctionSupport and mentor existing commercial colleagues.Develop structured sales processes and commercial best practice.Introduce meaningful CRM reporting and pipeline management tools.Work alongside the Prodrive Group marketing team to develop engaging marketing activities.Support the recruitment, development and growth of the commercial team as the business expands.Who are we looking for?Our ideal candidate will have experience within engineering, manufacturing, motorsport, automotive, defence, aerospace or a similar technical environment. More importantly, you will combine commercial thinking with a practical, hands-on approach. You enjoy solving problems, working closely with technical teams and building long-term customer relationships based on trust, knowledge and credibility. You will have a proven track record in sales, business development or commercial management, together with strong commercial awareness and negotiation skills. You will be confident communicating complex technical solutions, developing sales processes and commercial reporting, and building productive relationships both internally and externally. You will be a collaborative leader with the energy, resilience and ambition to help shape the future commercial success of HCI Systems. A willingness to spend time on the shop floor learning the business and understanding our products and processes is essential.We are an equal opportunities employerAt the Prodrive Group we are committed to attracting and nurturing the best talent and creating an inclusive workplace. We value individual differences and diversity amongst all staff so that everyone has the widest opportunities to maximise their potential. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately impact protected groups and which are not justified by the demands of the job. If you feel you are right for this role, we welcome your application.Come and make a difference.TPBN1_UKTJ

People & Culture Manager, People & Culture Lead, HR Manager, HR Business Partner, Senior HR Advisor, HR Advisor, HR Generalist, People Partner, People Operations Manager or Human Resources Manager. Provide day-to-day HR support to managers and employees, managing employee relations matters including

Senior Site Manager – Main Contractor | £20m Education Project | Newport Location: Newport Salary: Competitive + Package Sector: Construction – Main Contractor Job Type: Permanent, Full-Time The Opportunity An excellent opportunity has arisen for an experienced Senior Site Manager to join a highly respected, tier-one main contractor delivering a £20m education project in Newport. This is a key role on a flagship scheme, working closely with the Lead Project Manager to ensure successful delivery from construction through to handover. This position offers long-term career progression, exposure to high-profile public sector developments, and the chance to work within a collaborative and forward-thinking project team. Key Responsibilities ·Support the Lead Project Manager in the day-to-day running of the site ·Oversee subcontractors to ensure work is delivered safely, on time, and to a high standard ·Manage site operations including programme adherence, logistics, and quality control ·Ensure strict compliance with health & safety regulations and company procedures ·Coordinate with design teams and stakeholders to resolve any site issues ·Monitor progress and provide regular updates to senior management ·Drive high standards of workmanship and ensure project milestones are achieved Requirements ·Proven experience as a Senior Site Manager with a recognised main contractor ·Strong track record delivering projects in the £10m–£30m range ·Experience working with well-known contractors across South Wales and/or the South West (either side of the Severn Bridge) ·Education or healthcare project experience is highly desirable ·Excellent leadership and communication skills ·Ability to manage multiple subcontractors and maintain programme deadlines ·Strong understanding of construction processes, H&S, and quality standards Qualifications ·SMSTS (essential) ·CSCS (Black/Gold Card) ·First Aid at Work ·Relevant construction qualification (HNC/HND/Degree preferred) What’s on Offer ·Competitive salary and comprehensive benefits package ·Opportunity to work on a high-profile education scheme ·Clear career progression within a leading main contractor ·Supportive and collaborative team environment Apply Now If you are a driven Senior Site Manager looking for your next challenge on a significant project in Newport, we want to hear from you. Apply today or get in touch for a confidential discussion

Finance Manager Cwmbran, Wales - Hybrid (3 days per week at site) Manufacturing £55,000 - £65,000 + excellent benefits Are you a Management Accountant/ Finance Manager who genuinely enjoys owning the month-end process, getting beneath the numbers and ensuring the balance sheet is accurate, controlled and fully understood? We’re partnering with a successful and innovative manufacturing business to recruit a Finance Manager into a key role within its finance team. Reporting to the Financial Controller, you’ll take full ownership of the month-end close, lead a small team and ensure the accuracy and integrity of financial reporting. This role will particularly suit someone who enjoys investigating variances, understanding the story behind the numbers and maintaining strong control over the balance sheet. Alongside the core reporting responsibilities, you’ll work closely with operations, procurement, transport and senior leadership, providing the insight and challenge needed to improve costs, controls and operational performance. This is an excellent opportunity for a hands-on Finance Manager who enjoys combining technical accounting, detailed analysis, team leadership and commercial business partnering. The Role As Finance Manager, you will: Own and manage the complete month-end process, ensuring accounts are accurate, well controlled and delivered within agreed deadlines. Take ownership of the balance sheet, ensuring reconciliations are completed to a high standard and all balances are fully supported and understood. Investigate variances in detail, identifying the underlying operational and financial drivers behind performance. Manage and report on rebate liabilities. Act as a key finance partner to transport teams across two operational sites. Perform detailed variance analysis against budget and forecast, translating findings into clear and actionable insights. Analyse production costs and identify opportunities for cost reduction, efficiency improvements and stronger processes. Present the monthly management accounts pack, clearly explaining performance against budget, forecast and the prior year. Provide financial insight to support operational decisions, capital investment proposals and continuous improvement initiatives. Challenge assumptions and influence stakeholders to strengthen cost control and operational efficiency. Manage the preparation of annual budgets and rolling forecasts. Monitor profit and loss, balance sheet and cash-flow performance against budget and forecast, highlighting risks and opportunities. Partner with manufacturing and commercial teams to track and understand key cost drivers. Produce regular cost-performance reporting for senior management. Ensure the integrity and accuracy of financial data held within the ERP system. Maintain robust financial controls over inventory valuation and cost allocation. Oversee the annual external audit process. Use Microsoft Dynamics 365 Business Central to enhance cost tracking, reporting and financial analysis. Ensure all monthly, quarterly and annual reporting requirements are completed accurately and on time. Deliver ad hoc reporting, project work and financial analysis as required. Manage and support the general ledger team, helping to maintain high standards of accuracy, accountability and delivery. About You You will be: A fully qualified accountant through CIMA, ACCA or ACA, studying towards your qualification or qualified by experience. Someone who takes pride in owning month end, maintaining a strong balance sheet and resolving unexplained variances. Experienced in variance analysis, inventory accounting and rebate-liability management. Highly analytical, detail-focused and naturally curious about what is driving the numbers. An effective finance business partner with experience supporting and influencing non-finance stakeholders. Experienced within a manufacturing or construction-related environment. Confident using Microsoft Dynamics 365 Business Central or a similar ERP platform. Highly proficient in Excel, including VLOOKUPs, PivotTables and data analysis. Familiar with Power BI, although this is desirable rather than essential. A collaborative, approachable team player with strong communication and relationship-building skills. What’s on Offer Competitive salary and benefits package. 33 days’ holiday, including bank holidays. Enhanced maternity and paternity pay. Westfield Health Cash Plan. Employee Assistance Programme. Fitbit Care programme. Life assurance. Long-service awards. Employee discounts Career-development opportunities within a growing and innovative organisation. A collaborative and forward-thinking working environment. Ongoing commitment to continuous professional development. This is a broad and influential Finance Manager opportunity for someone who enjoys being close to the detail, taking ownership of the numbers and using strong financial control and analysis to improve business performance. To find out more, apply directly or get in touch for a confidential conversation

M&E Senior Project manager Sector: Data Centres Client side Location: Newport Great opportunity to work on multiple projects in a live data centre ensuring project are managed and handed back in a timely manner. As the post holder, you will be expected to have expertise in working within mission critical facilities such as complex Tier 3 or above Data Centres. A definitive understanding of building services systems, contingency procedures and be proactive in passing on this knowledge through development of the engineering team. The Project Manager will be ensuring the required standards are met and exceeded when operating critical infrastructure and reducing the down time on Projects within that operating paradigm To ensure the highest engineering standards are achieved and maintained at all times by both 3rd party specialist and engineering staff alike. To oversee competencies of 3rd party specialist and engineering staff, train, coach and mentor the engineering team to ensure maximum critical infrastructure uptime. Act as a champion for health and safety on the account and work with the local team, our vendors, and our client to maintain the highest standards. Key Tasks Ensure compliance with Client procedures and Client Risk Management Framework, through the effective management of SOP, MOP and EOP. Operate all systems within the buildings in a competent, effective and efficient manner (including HV isolations/operations). Having due regard to business risk and energy use. Making recommendations for improvement and providing concise technical reports when required. Working closely with the engineering team you should ensure that for Specialist Sub Contractors visits have been prepared and approved Standard Operating Procedures/ MOP/PTW/ Client change requests. Ensure that Specialist Sub Contractor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are communicated by the Site Personnel. To provide technical support to the engineering team, and take ownership of Incident Reports and After Incident Reviews when required. Take a leading role in the technical development of all members of the engineering team. Working in partnership with Client stakeholders to drive improvements engineering competency. Attend weekly operations meetings, client meetings as requested, in conjunction with the Account Manager. Ensure the asset database and electronic O&M systems are correct and up to date. Drive a culture within the team, where energy saving and environmental sustainability is a natural behaviour. Production of quotation for critical infrastructure enhancement / remedial works Project management oversight, Operation and trouble shooting for the following: HV & LV Electrical Systems Building management system. Lighting Control system. Air conditioning System, DFU's, FCU's, AHU's and ACU's. Variable speed drives. Boilers and heating system. DRUPS and ancillary components. Single phase and three phase motors. Emergency lighting. Personal Qualities: Minimum of 5 years relevant experience in Data Centre or Critical Environment project delivery A nationally recognised M&E qualification to at least HND standard or 10 year's relevant experience Strong communication skills and the ability to deal with all levels of staff. Ability to lead, motivate and direct a small team of technicians/operatives. Proactive in achieving the highest standard of operation. Have good IT and report writing skills. Your expert recruitment consultant is Trevor Parsons, call today on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets. With more than one million seats installed across the fleets of the world's leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value-added solutions. In this role you will have responsibility to assure the quality of products, throughout the product lifecycle quality assurance, through the complete manufacturing process, and take responsibility for ensuring that processes and procedures are in place and adhered to in relation to product quality. Here, you will support the operational throughput to ensure the required deliverables are completed on time and to the customer's specification and quality standard. Responsibilities: - Responsible for managing all T&A for the team, being the point of contact for Operations Quality in the respective areas. - Contributes towards interface/interaction with Customers and cross functionally - Product Release (EASA and CAA Form 1) Signatory Key Responsibilities and Duties: -Working closely with the Operational Manager as well as other quality teams to define quality objectives in line with company objectives. -Ensuring that the appropriate action plans are implements and carried out and measure their effectiveness. -Conducting audits and OJT in accordance with regulations, company procedures and customer requirements. -Support and maintain the implementation validation process -Support for in-production quality aspects; -Support an environment of continuous improvement -Analysis of all data to develop quality improvement plans, ensuring their effectiveness and efficiency. -Ensuring that products and services delivered to the customers have gone through the appropriate manufacturing / repair / validation process, by: - Defining, updating and ensuring compliance with key points for achieving quality; - Ensuring the due processing of customer dissatisfaction, non-compliance (production) and / or deviations from maintenance data (MRO) - Ensuring that the necessary quality related accreditations, special procedures and measurement devices / systems are in place and properly managed - Managing the quality of outsourced production or MRO service providers (offloading or interoperation) - Acting as a point of contact for internal customers, representatives of external customers and partners for all aspects of operations quality. -Undertake QRQC (8D) as required to support timely operational throughput as required -Provide coaching and mentoring to individuals in the operational areas for in-production quality requirements. The Essential skills required for this role... - HNC / HND or equivalent in an Engineering Discipline - In depth understanding and/or experience in utilising QA Tools such as APQP, PPAP, MSA, SPC, Control Plans, FMEA, Poke Yoke and RCCA - Line Management experience - 8D Report writing - Sound Engineering / Quality background with experience of Quality Engineering in the Aerospace / Defence industry - Experienced Quality Engineer within with Internal Design Teams - In depth understanding of regulatory, international and aerospace quality management standards - Strong interpersonal skills with the ability to initiate and maintain relationships with challenging international suppliers and manage frequent interactions with Senior Management and other internal customers - Ability to challenge individuals at all levels to ensure compliance to business processes and standards - Excellent problem solving and analytical skills - Competent / Confident communicator with an ability to establish good working relationships across all departments and with Customer and Regulatory Authority at all levels. The Desirable skills for the role are... - Experience in managing HSE risks and flight safety risks. Internal Auditor AS9100 trained - Experience within the Aerospace industry, preferably interiors - CQI member - Production experience TPBN1_UKTJ

We're looking for an experienced Production Manager to join our clients expanding business for a specialist manufacturer in South Wales. This is a fantastic opportunity for an ambitious manufacturing professional to take ownership of production operations, inspire a skilled team, and drive continuous improvement while maintaining the outstanding quality that customers expect. The Opportunity As Production Manager, you'll be responsible for leading the day to day operations, ensuring production runs efficiently, safely and to the highest quality standards. Working closely with our Sales, Operations and Leadership teams, you'll oversee production planning, team development, quality assurance and process improvement, ensuring customer orders are delivered accurately and on time. This is a leadership role where you'll combine operational management with technical expertise to support the continued growth of the business. Key Responsibilities • Lead and develop a highly skilled production team, creating a positive and high performing working environment., • Plan and coordinate daily production schedules to meet customer delivery deadlines., • Drive productivity, efficiency and continuous improvement across the fabrication department., • Ensure all products meet the exacting quality standards required., • Review technical drawings, templates and production information to ensure accurate manufacture., • Support sales and customer service teams with technical advice and fabrication solutions., • Manage workflow, labour allocation and production priorities., • Train, mentor and develop team members, encouraging continuous learning and high performance., • Conduct staff reviews and support individual development plans., • Maintain exceptional housekeeping and organisation throughout the production facility., • Ensure machinery and equipment are maintained, inspected and operating safely., • Champion Health & Safety, ensuring compliance with company procedures and industry legislation., • Monitor stock levels, materials and consumables to support uninterrupted production., • Work collaboratively with senior management to improve operational performance and customer satisfaction. About You You'll be an experienced production leader with a passion for quality manufacturing and developing people. You'll ideally have: • Previous experience managing production within a manufacturing, engineering or fabrication environment., • Strong leadership skills with the ability to motivate and develop teams., • Excellent planning and organisational abilities., • A practical, hands-on approach to solving production challenges., • A commitment to delivering exceptional quality and customer service., • Good understanding of Health & Safety and continuous improvement principles., • Experience interpreting technical drawings and manufacturing specifications., • Engineering, manufacturing or fabrication qualifications would be advantageous but are not essential

Operations Manager Location: South Wales - UK Wide Travel & Home Working Salary: £60,000 - £80,000 Job Type: Permanent About the Opportunity We are seeking an experienced and ambitious Operations Manager to play a key leadership role in driving operational excellence and supporting the future growth of the business. This is an ideal opportunity for someone with a strong background in the mechanical engineering sector, particularly within welding, fabrication, pipework, mechanical installation or industrial maintenance environments, who is ready to step away from a hands-on role and transition into a strategic operational leadership position. Working closely with senior leadership, you will oversee workforce management, operational performance, resource planning and business improvement initiatives across multiple sites nationwide. This hybrid role offers a blend of field-based responsibilities, travel to operational locations across the UK, and home-based working. The Role As Operations Manager, you will take ownership of the day-to-day operational delivery of the business while helping shape its long-term direction. You will be responsible for ensuring projects are adequately resourced, teams are supported and developed, and operational processes are aligned with the company's growth objectives. This role requires a hands-on leader who understands the realities of mechanical engineering environments while possessing the commercial awareness and leadership capability to drive continuous improvement and organisational success. Key Responsibilities Lead and support operational teams across multiple UK locations. Manage workforce planning, resource allocation and labour utilisation. Develop and implement operational strategies to support business growth. Monitor project delivery, productivity and operational performance. Work closely with senior management to identify business improvement opportunities. Ensure compliance with health, safety, quality and industry standards. Support recruitment, training and development of engineering personnel. Build strong relationships with clients, suppliers and internal stakeholders. Drive operational efficiency and promote best practice across the business. Provide leadership and direction to site-based management and engineering teams. Contribute to future business planning, succession planning and organisational development. Analyse operational data and reporting to support informed decision-making.About You We are looking for an operational leader who has progressed through a mechanical engineering environment and understands the challenges of delivering engineering services in demanding industrial settings. Essential Requirements Previous experience within a mechanical engineering, welding, fabrication or industrial services environment. Proven leadership experience managing operational teams, projects or multiple sites. Strong people management and workforce planning capabilities. Excellent communication and stakeholder management skills. Commercial awareness with the ability to support business growth and profitability. Understanding of health, safety and quality requirements within engineering environments. Willingness to travel nationally as required.Desirable Experience Background as a Mechanical Supervisor, Site Manager, Project Manager, Operations Supervisor or similar leadership role. Experience within industrial maintenance, manufacturing, engineering services or construction-related engineering sectors. Knowledge of business improvement, operational transformation or change management initiatives. Relevant engineering qualifications or leadership/management certifications.What's on Offer Competitive salary of £60,000 - £80,000 depending on experience. Hybrid working arrangement. Opportunity to influence the future direction of a growing business. Varied role combining operational leadership, strategic planning and workforce management. Career progression within a respected mechanical engineering organisation. Company benefits package.Apply Now If you have built your career within mechanical engineering and are looking to move beyond the tools into a strategic leadership position where you can shape operational success and business growth, we'd like to hear from you. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Security Systems Manager / Specialist – Newport, South Wales – £50,000 - £70,000 Security Systems Manager / Specialist - Newport - £50,000 - £70,000 DOE • £50,000 - £70,000, dependent on experience, • Newport, South Wales - fully site-based, • Permanent, • Benefits to be confirmed on application, • Initial remit covers three sites across South Wales, with scope to expand across further European sites as the role develops Security Systems Specialist Company Overview: Our client is a well-established, multi-site organisation with a significant presence in South Wales and further operations across Europe. Site security is taken seriously and is overseen by a global security function, with local sites supported by dedicated facilities management teams. As part of continued investment in this area, our client is now looking to appoint a Security Systems Specialist to take ownership of the effectiveness of security systems across their South Wales sites, with the role expected to grow in scope over time. Security Systems Specialist Role and Responsibilities: • Act as the technical point of contact for security systems across three sites in South Wales, with scope to expand to further sites across Europe as the role develops, • Identify, investigate and report on issues affecting CCTV, access control, intruder alarm and related security systems, coordinating specialist contractors and engineers to carry out repairs and ongoing maintenance, • Work closely with onsite security and facilities management teams to review the performance of existing systems and recommend practical improvements, • Develop both immediate fixes and longer-term strategic solutions, rather than simply reacting to day-to-day issues, • Liaise with and present recommendations to senior stakeholders, building the credibility to challenge and influence existing processes and strategy, • Manage relationships with third-party engineers and contractors engaged to install, maintain and repair security systems across all sites Security Systems Specialist Skills and Experience: • A proven background in security systems (CCTV, access control, alarm/intruder systems), whether via an engineering, technical or systems management route, • This is a management and oversight role rather than a hands-on, tools-based position - comfortable directing and coordinating specialist contractors rather than carrying out repairs personally, • Strong organisational skills, with the ability to manage multiple sites, competing priorities and stakeholders, • A confident communicator, comfortable presenting to and influencing senior management, • A strategic mindset, able to identify root causes and propose long-term solutions rather than simply firefighting DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful

General Manager - Warehousing Location: Newport Salary: £60,000 + Benefits We are seeking an experienced and driven General Manager to lead the warehouse operation. This is a key leadership role responsible for overseeing all aspects of warehouse performance, ensuring operational excellence, customer satisfaction, and the achievement of business objectives. The successful candidate will provide strategic direction while maintaining a strong focus on safety, service, productivity, and continuous improvement. Key Responsibilities Lead and manage all warehouse operations, ensuring efficient and cost-effective performance. Drive a culture of safety, compliance, and operational excellence. Develop and implement strategies to improve productivity, service levels, and profitability. Manage and motivate a large operational team, fostering engagement and high performance. Ensure KPIs are achieved across service, quality, inventory accuracy, and cost control. Build strong relationships with customers and key stakeholders. Oversee resource planning, budgeting, and operational reporting. Champion continuous improvement initiatives and best practice across the site. Ensure compliance with all company policies, health & safety regulations, and industry standards. Experience: Proven experience in a senior warehouse or logistics leadership role, ideally as a General Manager, Operations Manager, or Distribution Centre Manager. Strong leadership skills with experience managing large teams in a fast-paced environment. Demonstrable success in delivering operational improvements and achieving performance targets. Excellent commercial awareness and financial management skills. Strong communication and stakeholder management abilities. Experience within a third-party logistics (3PL), retail, FMCG, manufacturing, or distribution environment would be advantageous. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role

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Maximise resource utilisation across our training delivery and examinations centre (overseen day-to-day by the Operations Manager). Lead and empower tutor teams (overseen by Learning Experience Managers) and our Strategic Centre Managers. You are a natural leader who excels at managing through manag

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This is a senior leadership role covering operations, systems and customer experience, working closely with the senior leadership team to scale a fast-growing travel business. Yes — this role requires significant leadership experience within bespoke or luxury travel operations, given the seniority

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