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Domestic Abuse Support Worker (Advocate) An excellent opportunity for a compassionate and resilient Domestic Abuse Support Worker (Advocate) to support victims and survivors through safeguarding, advocacy, case management and trauma-informed support services. If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Practitioner, Independent Domestic Violence Advocate, Family Support Worker, Safeguarding Support Officer, Community Support Worker, Domestic Violence Caseworker, Community Advocate, IDVA / Independent Domestic Violence Advisor, ISVA / Independent Sexual Violence Advisor, Domestic Abuse Navigator This role is known internally as a Domestic Abuse Advocate SALARY: £24,784 to £26,872 per annum + Benefits LOCATION: Walsall, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 9am – 5pm (37.5 hours per week) Please note: Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female JOB OVERVIEW We have a fantastic new job opportunity for a Domestic Abuse Support Worker (Advocate) with previous experience supporting vulnerable adults and children within domestic abuse, safeguarding or community support services. Working as the Domestic Abuse Support Worker (Advocate) you will provide frontline support to victims and survivors of domestic abuse, carrying a caseload that includes risk assessment, safety planning, safeguarding and multi-agency partnership working. As a Domestic Abuse Support Worker (Advocate) you will support individuals through one-to-one and group work interventions, helping clients access services, make informed choices and live free from abuse using a trauma-informed and person-centred approach. You will need excellent communication skills, resilience, strong case management ability and experience working with vulnerable individuals within safeguarding or support environments. DUTIES Your duties as the Domestic Abuse Support Worker (Advocate) include: • Providing Frontline Support: Deliver practical and emotional support to victims and survivors of domestic abuse through telephone and face-to-face interventions, • Managing Caseloads: Carry out risk assessments, needs assessments, support planning, case reviews and maintain accurate case records, • Safeguarding Vulnerable Individuals: Identify safeguarding concerns involving adults and children and respond appropriately within safeguarding procedures, • Advocating for Clients: Support service users to access housing, legal, healthcare and community support services, • Attending Multi-Agency Meetings: Participate in MARAC, Team Around the Family meetings, safeguarding conferences and partnership meetings, • Facilitating Group Work: Deliver support groups and awareness sessions around healthy relationships, domestic abuse and the impact on children, • Maintaining Accurate Records: Update databases, reports and case management systems in line with GDPR and organisational policies, • Building Professional Relationships: Work collaboratively with external agencies and internal teams to deliver effective joined-up support, • Supporting Service Delivery: Contribute towards performance targets, quality standards and continuous service improvement CANDIDATE REQUIREMENTS ESSENTIAL • Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female, • Previous experience supporting victims and survivors of domestic abuse or vulnerable individuals within a professional setting, • Experience managing a caseload including risk assessment, safety planning and support planning, • Knowledge of safeguarding adults and children, domestic abuse dynamics and trauma-informed practice, • Excellent communication and interpersonal skills with the ability to build positive professional relationships, • Ability to work independently and collaboratively within a multi-agency environment, • Strong report writing, administration and organisational skills, • IT skills including Microsoft Office, Outlook, Teams and database systems, • A client-centred, empathetic and non-judgemental approach, • Minimum Level 3 qualification in a related field DESIRABLE • Experience facilitating support groups or awareness sessions, • Knowledge of criminal and civil justice remedies relating to domestic abuse, • Understanding of motivational interviewing techniques, • Experience working within safeguarding or multi-agency frameworks, • Full driving licence and access to a vehicle BENEFITS • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Access to group clinical supervision, • 25 days annual leave plus bank holidays, • Wellbeing day, • Annual leave buy back scheme, • Bi-annual staff away days, • Time off in lieu (TOIL) when overtime is required, • 5% employer pension contribution This role requires a DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14692 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Walsall, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

We have a great opportunity for a Family Information Service Advisor to join our fantastic Family Information Service based in Woking. Familiarity with, or knowledge of, the Family Information Service. Are you passionate about making a positive impact for Surrey's families? The Family Information Se

As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in No

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Join us as a Customer Service Advisor. We’ll look to you to deliver excelle

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. Your role will be all about building relationships and providing exceptional service

Join us as a Customer Service Advisor. Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Educate customers in the different way

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. Sales Team, and you’ll be right at the heart of it – speaking with customer

You will have experience in: ? Providing a high level of customer service across a range of channels ? Performing in accordance with our KPIs and CSAT scores ? Using customer service or ticketing platforms (e. JOB DESCRIPTION Customer Service: Product Specialist (German or French Speaking) Were look

A prominent healthcare organization in the United Kingdom is seeking a Customer Service Advisor to support healthcare professionals with shift bookings. This full-time role requires strong customer service experience, effective communication skills, and a proactive approach to problem-solving. The o

Proven experience as a Service Advisor is ideal but not essential. We’re recruiting a Service Advisor to join an established main dealer in Corby. If you’re an experienced Service Advisor seeking a new challenge, we’d love to hear from you!.

FNB Namibia is seeking a part-time Community Advisor Alternative Channels based in Greater London.

Vertu Motors plc in West Bromwich is offering a Service Advisor position. The role involves managing customer relationships, ensuring satisfaction during vehicle service or repair, and upselling products.

Service Advisor** wanted at Motus Commercials, thelargest DAF Trucks Dealer Group in Europe and Largest independent commercial vehicle dealer group in the UK### Service Advisor* Salary £28000 - £30000* Annual* Job Reference ukmotus/TP/211/2058* Contract Type Full Time* **

Ideal applicants will have at least 2 years of customer service experience in the automotive industry and excellent communication skills. Consortium for Clinical Research and Innovation Singapore is seeking a dedicated Adviser - Customer Service in Greater London.

Apply financial services policies and processes accurately while managing high volumes with professionalism. Private Healthcare including dental and opticians services through Vitality.

A prestige car dealership in Trafford, Manchester, is seeking a Service Advisor/Service Receptionist. Responsibilities include assisting customers with enquiries, providing updates on their vehicles, and selling service plans. If you have at least a year of experience in a similar role and are passi

A recruitment firm is seeking an experienced HR Advisor to provide proactive and professional HR services.

Westmorland and Furness Council is offering 4 full-time positions for Customer Service Advisors. This role is crucial in assisting customers to engage with council services like registration, applications, and payments.

Providing advice and information regarding our service or product range.

For example, most of our management began their careers as Customer Service Advisors. Are you seeking a team that shares your passion for providing excellent customer service?. This is a critical position within our fast-paced, friendly, and award-winning Customer Service team.

Main Purpose of Customer Service Advisor role:. The Bilingual Customer Service Advisor will report into the German Team Leader. We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English.

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. Phone‑based customer service experience is desirable but not essential. Fittleworth Medical is a leading Dispensing Appliance

Pembrook Resourcing are currently seeking an experienced and customer-focused Service Advisor to join our client’s busy dealership in Southampton. Previous experience as a Service Advisor within the motor trade is preferred. Acting as the first point of contact for customers bringing their vehicle

Identify opportunities to upsell and cross-sell by promoting additional products or services to meet customer needs, contributing to increased sales and customer value. Liaise with external suppliers to ensure efficient co-ordination of new vehicle movements through the Scania Australia Service Netw

Customer Service Advisor (4 Days/Week) 32 Hours. This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range

The role involves delivering expert advice on perfumes, ensuring exceptional customer service, and maintaining a well-merchandised fragrance counter.

A leading customer service organization in the United Kingdom is seeking Customer Service Advisors for a permanent role. This position offers the opportunity to work remotely and requires a client-focused attitude to provide excellent service.

A leading automotive recruitment agency is seeking an experienced Service Advisor for a dealership in Dartford, Essex. Duties include supporting the Service department and maintaining customer communication. The successful candidate will ensure high-level customer service while managing warranty cla

We are looking for a Customer Service Advisor who will provide general and technical advice to customers as required either over the telephone, e-mail or fax, and process customer orders, handle enquiries, queries and complaints while maintaining a professional manner at all times. Work well as part

A well-established company based in Heywood is seeking an experienced Parts Advisor to join their team. The ideal candidate will have strong organizational and communication skills, and will be responsible for sourcing vehicle parts, managing stock levels, and providing excellent customer service.

Strong communication skills, customer service abilities, and a goal-oriented approach are essential.

Ford & Slater Norwich is seeking a Technical Service Advisor to manage service bookings and ensure efficient workshop operations.

Customer Service Advisor – Travel Claims. Are you a compassionate and empathetic individual with a passion for helping others? Our client is seeking talented Customer Service Advisors to join their friendly team. As a Customer Service Advisor, you will play a vital role in supporting customers dur

FirstRand Namibia Limited is seeking a FNB Community Advisor in Greater London. Ideal candidates will have Grade 12 education and 1-3 years of experience in a customer-facing role, preferably in financial services.

Responsibilities include managing service bookings, providing repair estimates, and upselling additional services. AWD online is seeking an Automotive Dealership Service Advisor in Croydon, South London. You will be the primary link between customers and technicians, ensuring effective communication

This is your chance to join a collaborative team that's committed to excellent customer service and putting people first. You'll be the first point of contact for customers and a vital part of the Property and Housing Services team. You'll provide friendly, efficient administrative support across al

Ee is looking for customer-focused individuals to join their Newcastle (Gosforth) Sales Team.The position offers a competitive salary of £26,116, rising to £26,738 after 8 months, plus incentives.Responsibilities include understanding customer needs and providing tailored solutions, with training

Customer Service Administrator. Providing a high level of customer service.

IRIS Recruitment is looking for a Customer Service Advisor based in Hemel Hempstead, UK. This full-time fixed-term role requires a passion for customer service and a background in housing. You will assist customers with essential housing services such as repair requests and tenancy queries, ensuring

Sedgwick is seeking a Full-Time Customer Service Advisor to join their team across the UK. This role involves providing top-notch customer service through 24/7 telephone-based support, requiring excellent communication skills and the ability to thrive in a fast-paced environment.

The post holder will deliver a consistent high-quality customer service, providing an excellent service experience for everyone they come into contact with. Deliver consistent high-quality customer service and an excellent service experience. Provide telephone switchboard service for the centre.

In the role of a Customer Service Advisor you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. As a Customer Service Advisor for Climate Control you’ll be doing one of the most important jobs in our business

ASI Recruitment is looking for a motivated Service Advisor to join their team in the Aldershot area.

We are looking for a Customer Service Advisor who will provide general and technical advice to customers as required either over the telephone, e‑mail or fax. Previous experience in a customer services role. Work well as part of the customer services team ensuring the department provides an unriva

An automotive service company in Luton is seeking a Service Advisor to provide exceptional customer service throughout their vehicle's time on site. Candidates should have prior experience in a similar role, strong communication skills, and a keen interest in automotive services. The role involves g

As a Careline Advisor (Benelux Recall Support), you will be responsible for delivering the highest level of customer care to consumers in Benelux markets affected by Danone’s Specialised Nutrition product recall. Experience working in a high-volume customer service environment where accuracy and c

A leading recruitment agency is seeking a Logistics / Customer Advisor in Chelmsford/Wickford. The role requires excellent telephone skills and experience in customer service, particularly in logistics.

The defining characteristics of our Customer Services Advisors are that they’re organised and efficient. The role of our Customer Services Advisor is critical to the success of our business. The ultimate goal is to provide a service to our customers that exceed expectations while at the same time