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Job title: Customer Service advisor.Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ.Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private compani

Premium franchised dealership in Wolverhampton is seeking a Service Advisor with proven franchise experience.The role focuses on delivering exceptional customer service, managing service enquiries, and coordinating with technicians to ensure timely completion.The ideal candidate will have strong com

As a Senior Advisor, you will play a vital role in delivering professional and effective advice to a diverse range of service users. You will work within a dedicated team to provide advocacy, guidance, and casework support, ensuring the best possible outcomes for our beneficiaries Fixed term until 30 September 2026 35 Hours (Full time) The successful candidate will be based at the Birmingham, Wolverhampton, Walsall or Dudley Centre • To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements., • To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner., • To provide appropriate support and mentoring to any volunteers under supervision., • To represent RMC at external meetings and events when required by the senior colleagues. #J-18808-Ljbffr

SHEQ Manager - Electric Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Tipton Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The SHEQ Manager - Electric is responsible for monitoring, assessing, and improving compliance across low voltage operations, ensuring all works are completed safely, compliantly, and in accordance with company procedures, client requirements, and LRQA NERS accreditation standards. The role involves conducting site audits, inspections, competency assessments, and compliance reviews of operational teams undertaking de-looping, cable installation, jointing, and associated low voltage activities. The successful candidate will have a strong electrical background, experience within utility or distribution network environments, and a good understanding of SHEQ principles, playing a key role in maintaining NERS accreditation and promoting a positive safety culture across the business. • Lead SHEQ inspections, audits and compliance assessments across low voltage electrical operations., • Monitor compliance with company procedures, client requirements, risk assessments, method statements and safe systems of work., • Ensure compliance with LRQA NERS accreditation standards, Electricity at Work Regulations, HSG47, NRSWA and industry best practice., • Conduct site audits covering excavation, cable installation, jointing, service transfers and cable avoidance activities., • Verify workforce competencies, authorisations, qualifications and training records to ensure compliance with NERS requirements., • Review site-specific risk assessments, work packs and operational documentation to ensure compliance and operational readiness., • Provide coaching, guidance and support to operational teams to improve safety performance and compliance standards., • Identify unsafe acts, unsafe conditions and quality concerns, ensuring corrective actions are implemented and monitored through to completion., • Lead investigations into utility damage incidents, service strikes, near misses and other SHEQ events, identifying root causes and improvement actions., • Conduct behavioural safety observations and safety conversations to promote a positive safety culture., • Produce audit reports, compliance assessments and management information, highlighting trends, risks and recommendations., • Support management teams in closing audit findings, non-conformances and corrective actions., • Assist with internal and external LRQA NERS audits, surveillance visits and accreditation reviews., • Participate in operational, client and management review meetings to discuss compliance performance and improvement opportunities., • Support the development and continual improvement of policies, procedures, safe systems of work and operational controls., • Proven experience in SHEQ, compliance, auditing or operational assurance roles within utilities, electrical infrastructure or distribution networks., • Strong practical knowledge of low voltage electrical works, including cable installation, jointing, service transfers and de-looping activities., • Experience working within an LRQA NERS accredited environment., • Detailed knowledge of NERS Scheme Rules, industry standards and accreditation requirements., • Strong understanding of workforce competency management, assessments and compliance monitoring., • Experience conducting incident investigations, root cause analysis and corrective action planning., • Ability to interpret technical drawings, utility plans and electrical documentation., • Excellent communication, stakeholder management, organisation and report-writing skills., • Previous experience as a NERS Assessing Officer, Technical Advisor or within DNO, IDNO or ICP environments would be advantageous., • Previous experience within the utility, electrical infrastructure or distribution network sector., • Relevant electrical qualification and strong understanding of low voltage distribution networks., • NERS Assessing Officer and/or Technical Advisor accreditation., • IOSH Managing Safely, EUSR Utility SHEA and First Aid at Work certification., • Full UK Driving Licence and competency in Microsoft Office applications., • NEBOSH General Certificate, Internal Auditor qualification, Cable Avoidance Training and/or Mental Health First Aider certification desirable #J-18808-Ljbffr

SHEQ Manager – Electric Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Tipton Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The SHEQ Manager – Electric is responsible for monitoring, assessing, and improving compliance across low voltage operations, ensuring all works are completed safely, compliantly, and in accordance with company procedures, client requirements, and LRQA NERS accreditation standards. The role involves conducting site audits, inspections, competency assessments, and compliance reviews of operational teams undertaking de-looping, cable installation, jointing, and associated low voltage activities. The successful candidate will have a strong electrical background, experience within utility or distribution network environments, and a good understanding of SHEQ principles, playing a key role in maintaining NERS accreditation and promoting a positive safety culture across the business. • Conduct SHEQ inspections and low voltage operational assessments on relevant projects and associated utility works., • Monitor compliance with company policies, safe systems of work, risk assessments, method statements, and client specifications., • Undertake site audits of excavation, cable installation, cable jointing, service transfers and cable avoidance., • Assess compliance with LRQA NERS requirements and identify any deviations from approved procedures., • Verify that operatives possess the correct competencies, authorisations, and certification required to undertake their work., • Ensure all works are being completed in accordance with Electricity at Work Regulations, HSG47, NRSWA requirements and industry best practice., • Review and assess Site Specific Risk Assessments (SSRAs) to ensure they accurately reflect site conditions., • Provide coaching, guidance and support to operational teams to improve safety performance and compliance standards., • Identify unsafe acts, unsafe conditions and quality concerns, ensuring corrective actions are implemented promptly., • Ensure utility damage incidents, near misses, service strikes, and safety observations are investigated and reported in accordance with company procedures., • Conduct safety conversations and behavioural observations to promote a positive safety culture throughout the business., • Liaise with Site Supervisors, Project Managers and operational teams regarding findings from audits and assessments., • Review work packs and documentation to ensure they meet both company and NERS requirements., • Produce detailed assessment reports and ensure actions are completed within agreed timescales., • Complete a programme of planned SHEQ and NERS compliance audits across operational teams., • Undertake competency assessments of operatives involved in low voltage activities., • Review trends identified through audits, inspections and observations, escalating concerns where necessary., • Attend operational meetings to discuss compliance performance, emerging risks and improvement opportunities., • Review utility damage reports, NCRs, near misses and corrective actions., • Monitor compliance against client contractual requirements and company performance standards., • Support management teams with close-out of audit findings and improvement actions., • Carry out documented inspections of plant, equipment and tooling used for low voltage works., • Review training records and competency matrices to ensure workforce compliance with NERS requirements., • Conduct formal internal audits against LRQA NERS accreditation requirements., • Participate in management review meetings regarding SHEQ performance, compliance and continual improvement., • Analyse SHEQ trends and provide reports to management outlining key risks and recommendations., • Review competency assessment programmes to ensure compliance with company and accreditation requirements., • Support internal reviews of policies, procedures, safe systems of work and operational controls., • Assist with preparation for external LRQA audits and surveillance visits., • Participate in client performance and compliance meetings where required., • Support investigations relating to utility damage, service interruptions, accidents, incidents and near misses., • Attend emergency incidents or high-risk sites when required by management., • Assist with implementation of corrective and preventative actions following audits and investigations., • Support mobilisation of new projects by reviewing compliance requirements and operational readiness., • Participate in LRQA NERS accreditation audits and provide evidence to auditors as required., • Assist in reviewing and updating operational procedures to ensure ongoing NERS compliance., • Deliver toolbox talks, briefings and compliance updates to operational teams., • Attend mandatory training courses as defined within the company training matrix., • Keep up to date with legislation and record Continued Professional Development (CPD)., • Proven experience carrying out audits, inspections, assessments and compliance monitoring activities., • Strong practical understanding of low voltage electrical works, service transfers and de-looping operations., • Demonstrable experience working within an LRQA NERS accredited environment., • Detailed knowledge of NERS Scheme Rules, accreditation requirements and industry standards., • Experience assessing compliance against documented policies, procedures and standards., • Strong understanding of competency management and workforce assessment requirements within NERS accredited organisations., • Ability to interpret technical drawings, utility plans and electrical documentation., • Experience producing detailed reports, audit findings and corrective action plans., • Ability to investigate incidents and identify root causes., • Excellent communication skills, both written and verbal., • Strong organisational and time management skills., • Excellent attention to detail., • Ability to challenge unsafe behaviours professionally and constructively., • Self-driven, results-oriented and capable of working independently., • Ability to engage positively with operational teams and management at all levels., • Previous experience as a NERS Assessing Officer or NERS Technical Advisor., • Experience supporting LRQA surveillance audits and accreditation renewals., • Working knowledge of National Grid Electricity Distribution standards and requirements., • Experience undertaking technical assessments of jointing, cable installation and low voltage network construction activities., • Experience developing and delivering competency assessments for operational personnel., • Understanding of ISO 9001, ISO 14001 and ISO 45001 management systems., • Experience within electrical distribution, ICP, IDNO or DNO environments., • Previous experience within the utility, distribution network or electrical infrastructure sector., • Electrical qualification in a relevant discipline., • Working knowledge of low voltage distribution networks., • Strong understanding of Electricity at Work Regulations and distributer safety rules., • Assessing officer/Technical Advisor (NERS)., • IOSH Managing Safely., • EUSR Utility SHEA., • First Aid at Work., • Full UK Driving Licence., • Competent user of Microsoft Office applications including Word, Excel and Outlook., • NEBOSH General Certificate or equivalent Health & Safety qualification., • Internal Auditor qualification., • Cable Avoidance Training., • Mental Health First Aider. Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary. #J-18808-Ljbffr

A community support organization in Wolverhampton is seeking a Senior Advisor to provide professional advice and advocacy to diverse service users. The role involves maintaining confidentiality, supporting volunteers, and representing the organization at external events. The fixed-term position is full-time, with a commitment to achieving the best outcomes for beneficiaries. Candidates should be sensitive and skilled in working with a diverse client base. #J-18808-Ljbffr

Stratstone Porsche Wolverhampton Basic salary of £30,000, uncapped earning potential, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services. As a Service Advisor at Porche you’ll be the trusted link between our customers and workshop delivering an exceptional experience while confidently promoting and selling aftersales solutions and services that enhance vehicle safety and performance. With a strong focus on customer excellence and aftersales performance, you’ll help maximise revenue through Vehicle Health Checks, service plan sales, and additional aftercare products. Working with Porsche you’ll be at the heart of a forward-thinking retailer, representing one of the most prestigious automotive brands and backed by a team that’s committed to your growth. We’re looking for a Service Advisor who brings both experience and a sales mindset—someone who’s confident upselling services while being a trusted advisor to our customers. Your Journey as a Service Advisor: • Act as a key point of contact for our service customers, ensuring seamless, premium experience from check-in to post-visit follow-up, • Build genuine trust by having an in-depth understanding of each customer’s needs and advising them on safety-critical repairs, maintenance work and manufacturer recommendations, ensuring they receive a clear understanding of the care their vehicles deserve, • Confidently promote and sell red and amber work identified through the electronic vehicle health check, helping customers make informed decisions that keep their vehicles safe, legal and roadworthy, • Proactively support customer retention by promoting Service Care Plans, forward-booking future work and offering tailored aftersales solutions, • Collaborating closely with our skilled Technicians to ensure efficient and timely repairs that exceed customer expectations, keeping customers fully updated along the way, • Manage service functions such as courtesy car bookings, collections/deliveries and effective appointment scheduling to keep operations running smoothly, • Building your knowledge and expertise on our products and services, ensuring you build a genuine passion for the brand and are motivated to represent it with pride and excellence, • Keeping our customers fully informed of all available extras, accessories and value products, whilst maximising the opportunity to upsell Do you have what it takes to be a Stratstone colleague? We’re looking for someone who is: • Dedicated to providing an incredible service, fuelled by a genuine a passion for making our customers happy!, • Driven to exceed expectations and consistently achieve fantastic results through meeting KPIs and deadlines in a fast-paced environment, • Digitally competent, with strong working knowledge of Microsoft Office and dealership IT platforms., • Meticulously organised, with the ability to effectively schedule work, balancing flexibility with our customers and workshop colleagues, • A confident communicator who can capture customer details accurately while identifying opportunities to sell and upsell products and services., • Passionate for our industry, the people who work in it and the people we serve What we can offer you: • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding, • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: . Our team will be happy to support you throughout every stage of the process. #J-18808-Ljbffr

The Digital Strategy Consultant serves as a trusted advisor to enterprise customers, partnering with them to design and execute transformational SEO and GEO strategies that drive measurable business outcomes. This role leads structured discovery, develops multi-quarter strategic roadmaps, and guides customers in building scalable operating models that embed SEO and GEO into their broader digital marketing ecosystem. The Digital Strategy Consultant works cross-functionally with Sales, Customer Success, and Product to ensure strategic alignment, accelerate time-to-value, and support long-term customer growth within the Enterprise segment. Tasks in the roleStrategic Advisory, Discovery & Roadmapping: Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess SEO and GEO maturity, operating models, workflows, and organizational readiness. Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations. Translate findings into phased, multi-quarter SEO and GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria. Governance, Adoption & Operating Model Transformation: Design scalable SEO and GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment. Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams. Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction. Executive Facilitation & Program Leadership: Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization.. Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve. Lifecycle Strategy & Growth Alignment: Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle. Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities. Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation. Internal Strategy & Methodology Contribution: Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services. Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery. 8+ years of experience in digital strategy, SEO and GEO consulting, change management, enterprise advisory, or related roles within SaaS or MarTech environments Proven experience leading structured discovery engagements and translating insights into actionable, executive-level strategic roadmaps Demonstrated ability to design scalable operating models, governance frameworks, and cross-functional workflows Experience influencing senior stakeholders and driving strategic alignment at the Director and VP level. Strong expertise in SEO and GEO strategy, competitive analysis, and performance measurement with the ability to clearly connect strategic initiatives to commercial outcomes. Exceptional facilitation, stakeholder-management, and executive communication skills Ability to identify risks early, manage ambiguity, and re-prioritize initiatives in dynamic enterprise environments Experience working cross-functionally with Marketing, Product, Engineering, and Executive stakeholders Comfortable managing multiple strategic engagements simultaneously while maintaining high-quality outcomes Not required, but a plus Experience with enterprise-level SEO and GEO and digital marketing platforms such as Semrush, BrightEdge, Conductor, Botify, SimilarWeb, or others Familiarity with AI-driven search trends, content strategy frameworks, and advanced analytics integrations Background in digital marketing consultancy or professional services environments Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That's why at Semrush, progress is a partnership: You push us forward, we push you further-and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President's club-an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock measurable value across SEO and GEO, content strategy, competitive intelligence, and broader digital marketing ecosystems. We deliver high-impact onboarding, advisory, implementation, and enablement services across the customer lifecycle. Our team works alongside some of the world's most sophisticated marketing organizations to design scalable operating models, optimize workflows, and build sustainable digital growth systems that drive long-term business impact., A little more about the company Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We've built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don't just lead the market-we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us! The annual Total Cash Compensation range for this position is $131,000 to $190,000. Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements. Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations. • Strong product-market fit recognized by RepVue, • High earning potential with clear quota attainment visibility, • Life insurance, • Low cost medical, dental, and vision plans, • Accidental death and dismemberment (AD&D) insurance, • Dependent Care Savings Accounts and Flexible Spending Accounts, • Health Savings Account, • Short-term and long-term Disability, • Employee Assistance Program, • Employee Resource Groups, • Paid parental leave, • Relief Fund, • Travel coverage #J-18808-Ljbffr

Evans Halshaw Ford Walsall Basic salary of £28,665 with an OTE of £41,807, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services. As a Service Advisor at Ford you’ll be the trusted link between our customers and workshop, ensuring every visit is seamless, transparent, and stress-free. With a strong focus on customer care and aftersales performance, you’ll help maximise revenue through Vehicle Health Checks, service plan sales and additional aftercare products. Working with Ford means joining a brand that’s built its reputation on reliability, innovation and commitment to exceeding customer expectations. You’ll play a vital role in delivering the highest standards of service whilst being supported by a team that’s committed to your development and success. We’re looking for a Service Advisor who combines great people skills with a proactive sales mindset, someone who thrives in a fast-paced environment and is confident in building lasting trust with our customers. • Act as a key point of contact for our service customers, guiding them through their service journey from check-in to post-visit follow-up, • Build genuine trust by having an in-depth understanding of each customer’s needs and advising them on safety-critical repairs, maintenance work and manufacturer recommendations, ensuring they receive a clear understanding of the care their vehicles deserve, • Confidently promote and sell red and amber work identified through the electronic vehicle health check, helping customers make informed decisions that keep their vehicles safe, legal and roadworthy, • Proactively support customer retention by promoting Service Care Plans, forward-booking future work and offering tailored aftersales solutions, • Collaborating closely with our skilled Technicians to ensure efficient and timely repairs that exceed customer expectations, keeping customers fully updated along the way, • Manage service functions such as courtesy car bookings, collections/deliveries and effective appointment scheduling to keep operations running smoothly, • Building your knowledge and expertise on our products and services, ensuring you build a genuine passion for the brand and are motivated to represent it with pride and excellence, • Contribute to both individual and team performance targets across labour sales, VHC conversions, service plan sales and CSI scores, • Keeping our customers fully informred of all available extras, accessories and value products, whilst maximising the opportunity to upsell, • Dedicated to providing an incredible service, fuelled by a genuine a passion for making our customers happy!, • Driven to exceed expectations and consistently achieve fantastic results through meeting KPIs and deadlines in a fast-paced environment, • Digitally competent, with strong working knowledge of Microsoft Office and dealership IT platforms., • Meticulously organised, with the ability to effectively schedule work, balancing flexibility with our customers and workshop colleagues, • A confident communicator who can capture customer details accurately while identifying opportunities to sell and upsell products and services, • Passionate for our industry, the people who work in it and the people we serve, • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding, • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: . Our team will be happy to support you throughout every stage of the process. #J-18808-Ljbffr

Stratstone Porsche Wolverhampton is seeking a Service Advisor to act as the main link between customers and our workshop. You will promote aftersales services, upsell vehicle health check solutions, and help maximise revenue while delivering a premium customer experience. The role emphasizes strong customer service, effective communication, and collaboration with technicians to ensure timely, safe, and compliant vehicle care. A base salary with uncapped earning potential is offered. #J-18808-Ljbffr

Wolverhampton Mercedes-Benz is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. You will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed! #J-18808-Ljbffr

Walsall Council is seeking an experienced Senior Customer Advisor to join the Council Tax and Blue Badge Team. You will handle complex enquiries, resolve issues, and act as a first point of escalation while guiding colleagues to deliver high-quality service to residents. You will provide expert advice on Council Tax and Blue Badge, coach others, and ensure accurate records. The role supports a hybrid working pattern and career progression within the local authority. #J-18808-Ljbffr

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. Our Advisors visit customers at home to advise on and measure for a wide range of products solutions. Once manufactured and delivered, they return to install for a beautiful finish every time. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support – we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, you're already halfway there. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries: • We're experts in advertising so you won't worry about finding customers, • Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor, • You can focus on outstanding Service, ensuring your customers buy, and come back time and again, • Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: • All the professional and practical Training you'll ever need as you start and develop your business., • Comprehensive Sales Toolkit including complete Product samples, Tablet and software, • Full Installation Toolkit, including all measuring equipment, and tools (including power tools), • A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? JBRP1_UKTJ

Evans Halshaw Ford Wolverhampton Basic salary of £30,520 with an OTE of £43,662, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services. As a Service Advisor at Ford you’ll be the trusted link between our customers and workshop, ensuring every visit is seamless, transparent, and stress-free. With a strong focus on customer care and aftersales performance, you’ll help maximise revenue through Vehicle Health Checks, service plan sales and additional aftercare products. Working with Ford means joining a brand that’s built its reputation on reliability, innovation and commitment to exceeding customer expectations. You’ll play a vital role in delivering the highest standards of service whilst being supported by a team that’s committed to your development and success. We’re looking for a Service Advisor who combines great people skills with a proactive sales mindset, someone who thrives in a fast‑paced environment and is confident in building lasting trust with our customers. Your Journey as a Service Advisor: • Act as a key point of contact for our service customers, guiding them through their service journey from check‑in to post‑visit follow‑up, • Build genuine trust by having an in‑depth understanding of each customer’s needs and advising them on safety‑critical repairs, maintenance work and manufacturer recommendations, ensuring they receive a clear understanding of the care their vehicles deserve, • Confidently promote and sell red and amber work identified through the electronic vehicle health check, helping customers make informed decisions that keep their vehicles safe, legal and roadworthy, • Proactively support customer retention by promoting Service Care Plans, forward‑booking future work and offering tailored aftersales solutions, • Collaborating closely with our skilled Technicians to ensure efficient and timely repairs that exceed customer expectations, keeping customers fully updated along the way, • Manage service functions such as courtesy car bookings, collections/deliveries and effective appointment scheduling to keep operations running smoothly, • Building your knowledge and expertise on our products and services, ensuring you build a genuine passion for the brand and are motivated to represent it with pride and excellence, • Contribute to both individual and team performance targets across labour sales, VHC conversions, service plan sales and CSI scores, • Keeping our customers fully informed of all available extras, accessories and value products, whilst maximising the opportunity to upsell Do you have what it takes to be an Evans Halshaw colleague? We’re looking for someone who is: • Dedicated to providing an incredible service, fuelled by a genuine a passion for making our customers happy!, • Driven to exceed expectations and consistently achieve fantastic results through meeting KPIs and deadlines in a fast‑paced environment, • Digitally competent, with strong working knowledge of Microsoft Office and dealership IT platforms., • Meticulously organised, with the ability to effectively schedule work, balancing flexibility with our customers and workshop colleagues, • A confident communicator who can capture customer details accurately while identifying opportunities to sell and upsell products and services, • Passionate for our industry, the people who work in it and the people we serve What we can offer you: • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry‑leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding, • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio‑economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: . Our team will be happy to support you throughout every stage of the process. #J-18808-Ljbffr

We are looking for an experienced and customer-focused Senior Customer Advisor to join our Council Tax and Blue Badge Team. This is an exciting opportunity for an individual who is passionate about delivering excellent customer service while providing support and guidance to colleagues. You will play a key role in handling complex enquiries, resolving customer issues, and acting as a first point of escalation within the team. Working closely with Team Leaders, you will help ensure the efficient delivery of Council Tax and Blue Badge services to residents. • Provide expert advice and support on Council Tax and Blue Badge enquiries., • Handle complex cases, complaints, and customer escalations., • Support and coach Customer Advisors to develop knowledge and confidence., • Ensure queries are resolved accurately and in line with legislation, policy, and procedures., • Assist with quality monitoring and identify areas for service improvement., • Support the induction and training of new team members., • Maintain accurate records across council systems., • Work collaboratively with internal departments and external partners to achieve positive customer outcomes., • Significant experience in a customer service environment., • Knowledge of Council Tax administration and/or Blue Badge processes is preferred, • Strong communication and interpersonal skills., • Excellent problem-solving and decision-making abilities., • Experience supporting, mentoring, or coaching colleagues., • Ability to manage competing priorities in a fast-paced environment., • Strong attention to detail and commitment to delivering high-quality customer service., • Good IT skills and experience of using customer management systems., Essential, • Customer service experience within a local authority, revenues, benefits, or related environment., • Experience handling complex customer enquiries and complaints., • Ability to interpret and explain policies, procedures, and legislation., • Strong organisational and time management skills., • Knowledge of Council Tax legislation., • Experience administering Blue Badge applications. This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole - particularly your 'Supporting Information' - reflects your own voice. • A rewarding role making a difference to local residents., • Opportunities for training and career progression., • Flexible and hybrid working arrangements where appropriate., • Local Government Pension Scheme., • Generous annual leave entitlement., • Employee wellbeing support and assistance programmes. #J-18808-Ljbffr

Evans Halshaw Ford Wolverhampton is seeking a Service Advisor to be the trusted link between customers and our workshop, ensuring visits are seamless and transparent. You’ll focus on customer care and aftersales, helping maximise revenue through vehicle health checks, service plan sales and value-added products. In a fast-paced environment you’ll collaborate with technicians, manage courtesy car bookings and appointments, keep customers updated, and build lasting trust by delivering outstanding #J-18808-Ljbffr

Basic salary of £30,520 with an OTE of £43,662, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services. As a Service Advisor at Ford you’ll be the trusted link between our customers and workshop, ensuring every visit is seamless, transparent, and stress-free. With a strong focus on customer care and aftersales performance, you’ll help maximise revenue through Vehicle Health Checks, service plan sales and additional aftercare products. Working with Ford means joining a brand that’s built its reputation on reliability, innovation and commitment to exceeding customer expectations. You’ll play a vital role in delivering the highest standards of service whilst being supported by a team that’s committed to your development and success. We’re looking for a Service Advisor who combines great people skills with a proactive sales mindset, someone who thrives in a fast-paced environment and is confident in building lasting trust with our customers. • Act as a key point of contact for our service customers, guiding them through their service journey from check-in to post-visit follow-up, • Build genuine trust by having an in-depth understanding of each customer’s needs and advising them on safety-critical repairs, maintenance work and manufacturer recommendations, ensuring they receive a clear understanding of the care their vehicles deserve, • Confidently promote and sell red and amber work identified through the electronic vehicle health check, helping customers make informed decisions that keep their vehicles safe, legal and roadworthy, • Proactively support customer retention by promoting Service Care Plans, forward-booking future work and offering tailored aftersales solutions, • Collaborating closely with our skilled Technicians to ensure efficient and timely repairs that exceed customer expectations, keeping customers fully updated along the way, • Manage service functions such as courtesy car bookings, collections/deliveries and effective appointment scheduling to keep operations running smoothly, • Building your knowledge and expertise on our products and services, ensuring you build a genuine passion for the brand and are motivated to represent it with pride and excellence, • Contribute to both individual and team performance targets across labour sales, VHC conversions, service plan sales and CSI scores, • Keeping our customers fully informed of all available extras, accessories and value products, whilst maximising the opportunity to upsell, • Dedicated to providing an incredible service, fuelled by a genuine a passion for making our customers happy!, • Driven to exceed expectations and consistently achieve fantastic results through meeting KPIs and deadlines in a fast-paced environment, • Digitally competent, with strong working knowledge of Microsoft Office and dealership IT platforms., • Meticulously organised, with the ability to effectively schedule work, balancing flexibility with our customers and workshop colleagues, • A confident communicator who can capture customer details accurately while identifying opportunities to sell and upsell products and services, • Passionate for our industry, the people who work in it and the people we serve, • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme • Access high street discounts to make the everyday a little more rewarding, • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: . Our team will be happy to support you throughout every stage of the process. #J-18808-Ljbffr

HR Advisor Location: [Site Location] Salary: Competitive + Benefits We are Pilgrim's Europe At Pilgrim's Europe, we believe our people are the key to delivering business success. We are looking for a credible, proactive, and people-focused HR Advisor to join our HR Team. Reporting to the HR Business Partner, you will play a vital role in delivering an effective and efficient HR advisory service, supporting both operational and strategic people objectives while ensuring compliance with employment legislation, company policies, and best practice. This role provides an excellent opportunity to partner with managers across the business, influence positive people outcomes, and contribute to creating a high-performing and engaged workforce. What You'll Do Employee Relations • Provide professional HR advice and guidance to managers on employee relations matters., • Manage disciplinary, grievance, capability, and conduct cases in line with company policies and employment legislation., • Support managers to achieve timely and effective case resolution., • Assist in driving a positive employee relations culture across the site. Absence Management • Partner with managers to reduce absence levels and support attendance improvement initiatives., • Coordinate sickness absence management processes, including return-to-work support and occupational health referrals., • Maintain accurate absence records and support delivery of site absence KPIs. HR Systems & Administration • Ensure employee records and HR systems are maintained accurately and confidentially., • Produce and maintain HR documentation in line with GDPR and company requirements., • Support reporting and people metrics to aid decision-making. Learning & Development • Support the delivery of training compliance across all departments., • Work collaboratively with Learning & Development teams to maximise employee development opportunities., • Assist managers in identifying capability and development needs. Compliance & Audits • Support ethical, customer, and compliance audits including SEDEX requirements., • Ensure HR processes remain compliant with employment legislation and internal standards., • Assist in maintaining audit-ready documentation and records. Health, Safety & Wellbeing • Actively support health, safety, and wellbeing initiatives across the site., • Promote a culture of safety and employee wellbeing aligned with our values and standards. What We're Looking For • Previous experience in an HR Advisory or HR Generalist role., • Strong understanding of employment law and HR best practice., • Experience handling employee relations cases from start to finish., • Excellent communication and stakeholder management skills., • Strong organisational skills with the ability to manage multiple priorities., • High levels of integrity and confidentiality., • CIPD qualification or working towards CIPD is desirable., • Experience within a manufacturing, FMCG, food production, or fast-paced operational environment would be advantageous. Pilgrim's Europe is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to creating an inclusive workplace where diversity is valued and everyone has the opportunity to succeed. JBRP1_UKTJ

Bodyshop Customer Advisor – Wolverhampton – Competitive Salary • Managing all bodywork administration and receptionist duties, • Booking and overseeing the courtesy car diary, • Coordinating the recovery driver’s diary, • Handling customer call-backs and enquiries, • Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers, • Experience in a busy accident repair centre, ideally with Autoflow experience, • Excellent organisational and administration skills, • Great communication skills and a positive, enthusiastic approach, • A strong attention to detail and focus on quality, • Competitive Salary Package, • Bonus available, • No weekend work If you’re an organised, people-focused individual who enjoys working in a fast-paced environment, we’d love to hear from you! Bodyshop Advisor – Bodyshop – Wolverhampton Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor #J-18808-Ljbffr

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Contract Type: Permanent, full-time Hours: 42 Hours weekly (Between hours Monday to Friday 8am to 6pm and Saturday mornings on rota basis) Salary: OTE up to £35,000 (uncapped) with basic of £29,000 per annum Wolverhampton Mercedes-Benz is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed! As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities! • Booking MOTs, services and other repair work for our customers, • Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer, • Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes, • Managing a high-volume of customers daily as well as telephone calls and online booking queries, • Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop, • Maintaining accurate customer records, and updating the systems when any bookings have been made As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems. You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars! • Competitive salaries with structured pay scales and progression as you grow within the business, • Generous annual leave that increases with your length of service, • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave, • Access to Techscheme for discounted technology purchases with flexible payments, • Eyecare vouchers to help cover vision care needs, • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing, • Dental insurance for everyday dental care and unexpected treatments, • Optional critical illness cover for peace of mind during life's most challenging moments, • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app, • Free will writing services to help plan for the future, • Flexible life assurance options and partner life assurance for added protection, • Discounted gym memberships to support an active lifestyle, • Travel insurance to help you explore with confidence, • Access to home and technology vouchers, • bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. #J-18808-Ljbffr

We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for.

Job Title Head of HR Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Tipton Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Head of Human Resources is responsible for developing and delivering the Group's People Strategy, ensuring the organisation has the capability, culture, leadership and resources required to support sustained business growth. Supporting approximately 300 PAYE employees across six operational locations, the role provides strategic leadership for Human Resources, Talent Acquisition, Learning & Development, Reception and Administrative Support functions. The Head of HR will lead and develop a multi-disciplinary people team, ensuring consistently high standards of service delivery, compliance, employee experience and organisational effectiveness. Operating within a rapidly growing and fast-paced environment, the Head of HR will ensure that policies, procedures, systems and management capability evolve in line with business demands. Particular focus will be placed on building manager capability, strengthening accountability, improving organisational performance and embedding a high-performance culture throughout the Group. The Head of HR will act as a trusted advisor to Directors and senior leaders, providing commercially focused people solutions that support operational objectives whilst ensuring legal compliance and best practice. The role is accountable for ensuring the People Function delivers measurable value to the business through effective recruitment, talent development, organisational design, employee engagement, workforce planning and performance management. • Develop and deliver the Group People Strategy, ensuring alignment with business objectives, growth plans and operational requirements., • Provide strategic and operational HR leadership across all Group businesses and locations., • Act as a trusted advisor to Directors and senior leaders on organisational design, workforce planning, employee relations and people-related risk., • Lead and develop the HR, Talent Acquisition, Learning & Development, Reception and Administrative Support functions., • Coach and develop managers to strengthen leadership capability, accountability and people management effectiveness., • Oversee complex employee relations matters, including disciplinaries, grievances, appeals, capability and organisational change processes., • Drive a high-performance culture through effective performance management, engagement and continuous improvement initiatives., • Lead workforce planning, succession planning and talent management activities to support future business growth., • Oversee recruitment, onboarding and employer branding strategies to attract and retain high-quality talent., • Develop and implement Learning & Development strategies, leadership programmes and career development pathways., • Monitor people metrics, KPIs and workforce trends, providing insight and recommendations to senior leadership., • Ensure HR policies, procedures and governance frameworks remain compliant, effective and commercially focused., • Lead organisational change, restructuring, acquisitions and business integration projects where required., • Oversee audits, compliance reviews and risk management activities across all people processes., • Champion diversity, inclusion, wellbeing and employee engagement initiatives across the Group., • Proven experience in a senior HR leadership role within a fast-paced, commercially focused and growing organisation., • Demonstrable success in developing and implementing People Strategies that support organisational growth and performance., • Extensive knowledge of UK employment law, HR best practice and employee relations., • Significant experience leading multi-disciplinary teams across HR, Recruitment and Learning & Development functions., • Proven ability to influence, coach and challenge senior leaders and managers at all levels., • Experience leading organisational change, cultural transformation, restructures and business integrations., • Strong workforce planning, organisational design and succession planning expertise., • Commercially minded with the ability to align people strategies to operational and financial objectives., • Strong analytical skills with experience producing and presenting workforce metrics, KPIs and management information., • Excellent communication, stakeholder management, project management and leadership capabilities., • CIPD Level 7 qualified or equivalent., • Minimum 10 years' progressive HR experience, including significant senior leadership responsibility., • Experience leading HR, Talent Acquisition and Learning & Development functions., • Strong employment law expertise and experience supporting multi-site operations., • GDPR training and experience working within growing, change-oriented organisations. Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. #J-18808-Ljbffr

Wolverhampton Mercedes-Benz is recruiting a Service Advisor to join the Aftersales Team on site.

Ready to Take Your Career to the Next Level? At Brindley Kia Wolverhampton, we’re not just offering a job — we’re offering the opportunity to be part of a fast-paced, customer-focused environment where no two days are the same. We are looking for an experienced Service Advisor who thrives on delivering outstanding customer experiences, enjoys working in a busy dealership, and takes pride in being the face of the business. If you’re driven, organised, and love working with people, this is your chance to join a team that genuinely values performance, energy, and attitude. This is a key front-of-house role where you’ll be right at the heart of the customer journey: • Welcoming customers and creating a professional, positive first impression, • Managing vehicle bookings for service, maintenance, and repair, • Working closely with the workshop to ensure smooth, efficient scheduling, • Keeping customers informed every step of the way — building trust and confidence, • Identifying additional work and gaining authorisation in a professional manner, • Delivering a seamless handover experience that leaves customers wanting to return We want someone who stands out — someone who brings energy to the team and takes ownership of their role: • Minimum 2 years’ experience as a Service Advisor within the motor trade, • A natural communicator who builds rapport with ease, • Highly organised with strong attention to detail, • Professional, well-presented, and motivated to succeed, • Experience using dealer systems such as Pinnacle/Pinewood is advantageous The Brindley Group has been building careers since 1931 — and we’re still growing. With over 300 employees across 13 dealerships, we offer more than just a role — we offer progression, development, and the chance to be part of a business that rewards hard work and commitment. At Brindley Kia, you’ll be part of a team that: • Supports each other, • Takes pride in delivering exceptional service every single day, • Company pension, • Life insurance, • Ongoing training and career development, • A busy, energetic working environment where you can truly make an impact If you’re ready to bring energy, professionalism, and a customer-first mindset to a thriving dealership, we want to hear from you. Apply now and be part of something bigger. #J-18808-Ljbffr

Service Advisor – Bilston £16 per hour – Weekly Pay – PAYE Flexible Contract Length – Full Time or Part Time Our client, a busy franchised main dealership in Bilston, requires an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START. 47.5 paid hours guaranteed per week. No weekends. Weekly pay. Further contracts available for the right candidate. • Working with KPI People comes with a host of benefits:, • Competitive hourly rates, • Weekly pay, • Guaranteed 47.5 paid hours per week with overtime available, • Referral Scheme, • An experienced recruitment consultant available for you day and night, • PAYE, • No weekend work unless wanted, • Flexible contracts to suit you, • 12 months Motor Trade Service Advisor experience, • Franchised dealer experience is desirable, • Kerridge or Pinnacle experience is desirable, • Full UK Driving Licence, • Excellent References, • Up to £16 per hour (DOE), • Minimum of 47.5 hours a week, • Overtime available, • No Weekends, • IMMEDIATE START AVAILABLE KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract, and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor, and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available. #J-18808-Ljbffr

Vehicle Technician - Wolverhampton £32,000 - £36,000 Basic | £45,000+ OTE | Uncapped Bonus | Paid Overtime MOT-qualified Technicians receive an additional £125 per month Are you an experienced Vehicle Technician looking for a busy workshop where you can earn well, stay productive and be recognised for your performance? We are recruiting for a Vehicle Technician to join a successful main dealership workshop in Wolverhampton. This is an excellent opportunity for a technician from either a main dealer or independent background looking for strong earning potential, manufacturer training and genuine career progression. Why Work for Us? You'll be joining a supportive, well-run workshop with a steady flow of work and strong Service Advisor support, giving you the opportunity to maximise your productivity and bonus earnings. With a basic salary of up to £36,000, an uncapped bonus with realistic earnings of £45,000+, plus paid overtime, there is excellent potential to increase your earnings. You’ll also receive ongoing manufacturer training, a comprehensive benefits package and clear opportunities to develop your skills and progress your career. • £32,000 - £36,000 basic salary, depending on experience, • Realistic £45,000+ OTE, • Uncapped bonus scheme, • Paid overtime, including Saturdays, • Additional £125 per month for MOT-qualified Technicians, • 31 days' holiday, rising to 33 with service, • Paid birthday off, • Company pension scheme, • On-site parking, • Staff discounts on vehicles, servicing, parts and labour, • Retail and lifestyle discounts, • Healthcare cash-plan options, • Access to dental support, • Ongoing manufacturer training Clear career progression opportunitiesVehicle Technician - Role As a Vehicle Technician, your responsibilities will include: • Carrying out vehicle servicing and routine maintenance, • Completing mechanical and electrical repairs to manufacturer standards, • Diagnosing faults using modern diagnostic equipment, • Completing repairs efficiently while maintaining a high standard of workmanship, • Carrying out electronic vehicle health checks and identifying additional work, • Accurately completing job cards and recording work undertaken, • Working closely with Service Advisors and the wider workshop team, • Maintaining high standards of workshop safety and professionalism Vehicle Technician - Requirements NVQ Level 3 in Vehicle Maintenance & Repair or equivalent Previous experience working as a Vehicle Technician / Mechanic Main dealership or independent garage experience considered MOT Tester licence desirable but not essential Strong servicing, maintenance and repair skills Good diagnostic and fault-finding ability Strong attention to detail and pride in your work Ability to work efficiently within a busy workshop Full UK driving licenceThis Vehicle Technician opportunity offers an excellent combination of a strong basic salary, £45,000+ realistic OTE, uncapped bonus and paid overtime. With a consistent flow of work, strong workshop support and ongoing technical training, you'll have the opportunity to maximise your earnings while developing your career. #J-18808-Ljbffr

Location: UK (Hybrid: Home / Wolverhampton Office with frequent travel across territory and occasional travel to HQ in Germany) NETZSCH Analysing & Testing is a global market leader in thermal analysis, calorimetry, thermophysical property measurement, rheology, fire testing, and gas analysis instrumentation. We provide innovative solutions to customers across industry, academia, and research organizations, helping them solve complex material characterization challenges and drive product innovation. As part of the NETZSCH Group, we combine world-class technology with exceptional customer support and technical expertise. The Technical Sales Specialist is responsible for developing and growing sales of NETZSCH analytical instrumentation throughout the UK and Ireland. The role combines technical expertise with consultative selling skills to identify customer needs, develop tailored solutions, and build long-term relationships with customers across industrial, research, and academic sectors. This position requires a motivated sales professional with a strong scientific or engineering background and the ability to communicate complex technical concepts to a diverse customer base. • Identify, develop, and qualify new business opportunities across assigned territories and market sectors., • Achieve and exceed annual sales targets and key performance indicators., • Manage the complete sales cycle from prospecting and lead generation through quotation, negotiation, and order closure., • Develop strategic account plans for key customers and target accounts., • Maintain accurate sales forecasts and pipeline information using the company CRM system., • Monitor market trends, competitive activity, and emerging customer requirements., • Understand customer applications and recommend suitable analytical solutions., • Deliver technical presentations, product demonstrations, and application-based consultations., • Work closely with customers to develop business cases and justify investment in NETZSCH technologies., • Support customers in defining testing methodologies and analytical requirements., • Collaborate with application specialists and service engineers to provide comprehensive solutions., • Build and maintain strong relationships with decision-makers, researchers, laboratory managers, and procurement teams., • Ensure high levels of customer satisfaction throughout the sales process., • Support existing customers with system upgrades, accessories, software enhancements, and service opportunities., • Act as a trusted advisor to customers by understanding their long-term objectives and challenges., • Represent NETZSCH at trade exhibitions, conferences, seminars, and industry events., • Deliver technical workshops and customer presentations., • Support marketing activities, lead generation campaigns, and content development., • Contribute market intelligence and customer feedback to support product development initiatives., • Bachelor's degree in Materials Science, Chemistry, Physics, Chemical Engineering, Mechanical Engineering, or a related scientific discipline., • Proven experience in technical sales, applications support, or scientific instrumentation., • Strong understanding of laboratory environments and analytical techniques., • Excellent communication, presentation, and negotiation skills., • Self-motivated with strong commercial awareness and business development capabilities., • Full UK driving licence and willingness to travel extensively throughout the UK and Ireland., • Experience selling thermal analysis, rheology, calorimetry, materials characterization, or laboratory instrumentation., • Knowledge of industries such as polymers, pharmaceuticals, life sciences, chemicals, or academia., • Advanced degree (MSc or PhD) in a relevant scientific discipline., • Consultative selling, • Technical problem-solving, • Relationship management, • Customer-focused mindset, • Presentation and communication skills, • Strategic account management, • Time and territory management, • Team collaboration, • Results orientation, • Competitive salary with performance-related bonus scheme, • Life assurance, • Ongoing sales and technical training, • Career development opportunities within a global technology leader, • Flexible and autonomous working environment NETZSCH Analysing & Testing UK Ltd is an equal opportunities employer and welcomes applications from individuals of all backgrounds committed to scientific excellence, customer success, and innovation. #J-18808-Ljbffr

At Windermere Real Estate, we’re more than just a brokerage; we’re a community of passionate professionals dedicated to helping people achieve their real estate goals. We believe in building genuine relationships, giving back to the neighborhoods we serve, and creating client experiences that feel personal, supportive, and truly exceptional. We’re currently looking for a motivated, people-focused Broker to join our collaborative and supportive team. In this role, you’ll be more than just a salesperson — you’ll be a trusted advisor, guiding clients through every step of their home buying or selling journey. • Assess clients’ needs, preferences, and financial capacity to recommend appropriate real estate solutions, • Conduct detailed comparative market analyses to determine property values and pricing strategies accurately, • Prepare and manage all necessary documentation, including contracts, agreements, leases, and closing statements, in compliance with legal and regulatory standards, • Maintain and regularly update property listings to ensure accurate and current market representation, • Professionally present, promote, and market residential and commercial properties to prospective buyers and investors, • Must be a LICENSED REAL ESTATE AGENT or CURRENTLY ENROLLED in real estate school., • Proven sales successin the real estate industry or a strong background in a sales-driven environment, • Personable and approachablewith excellent interpersonal and client service skills, • Exceptional communication and negotiation abilitiesto guide clients through real estate transactions confidently, • Tech-savvy, with basic computer skills and familiarity with Microsoft Office and common CRM tools, • Self-motivated and team-oriented, capable of working independently while collaborating effectively, • Reliable transportationand avalid driver’s licenseare required for property visits and client meetings, • Must be18 years or olderand eligible to work in the country, • Must be going into real estate as a Full-Time agent, • Excellent Culture and Collaboration, • Excellent Support Team and Systems, • Excellent diversity, • Lead Programs Offered, • Designated Workstations, • Flexible work schedule, • Ongoing training, • Perks and discounts, • 401K plan Offered, • Unlimited learning potential, • Estimated Commissions between $89,201.17 to $107,425.06 (DOE) #J-18808-Ljbffr

Role: Partnership Manager Salary: £40,000 Contract type : Permanent Working hours: Full Time (37.5 hrs pw) Location: Homebased (Full, Current Driving licence and access to own Vehicle, Must be willing to travel nationally as required) Standguide is an employee-owned organisation, which means our employees have a voice in the business and a shared interest in its long-term success. Alongside a rewarding role where you can make a genuine difference, we offer: 33 days' paid annual leave, including bank holidays, increasing to 38 days after five full years' service An additional paid day off for your birthday Workplace pension scheme Company health plan following successful completion of probation Online GP access Employee Assistance Programme, including counselling and wellbeing support Death in service cover Will-planning support and access to a secure digital vault Cycle to Work scheme Company sick pay, subject to eligibility A broad range of internal training and continuing professional development opportunities Access to employee-owner benefits, subject to eligibility and qualifying service Make a difference through meaningful employment As Partnership Manager, you will help shape future growth of Standguide by building and managing relationships with e.g. local government, mayoral and combined strategic authorities, employability and skills providers, VCSEs and other key stakeholders. You will support our approach to stakeholder engagement, ensuring market intelligence, trusted relationships and early opportunity insight are translated into sustainable growth opportunities. Reporting to Head of Partnerships you will raise Standguide's profile across key markets, influence future services and funding opportunities, and play a pivotal role in securing the partnerships that enable us to deliver lasting impact for people and communities. About Standguide For more than three decades, Standguide has supported individuals and employers across the UK. We provide employment, skills and support services that help people overcome barriers, develop their potential and move towards sustainable employment. As an employee-owned organisation, we're committed to investing in our people, delivering high-quality services and creating positive outcomes for the communities we support. What you'll do As a Partnership Manager, you'll: • Developing and delivering a structured, agile stakeholder engagement strategy and delivery plan., • Building and managing relationships with e.g. local government, mayoral and combined strategic authorities, employability and skills providers, VCSEs and support organisations., • Supporting Standguide place-based engagement approach, coordinating local engagement activity and strengthening relationships across priority markets and emerging devolved structures., • Generating and sharing commissioner, funder and market intelligence, acting as a trusted advisor to operational and business development leaders and informing growth priorities, service development and pipeline decisions., • Owning and continuously improving stakeholder engagement processes, systems and reporting, effectively using data and technology, while ensuring effective governance, compliance and risk management., • Provide local, regional, and national expertise and knowledge for Standguide bid submissions., • Daily planning and organising workload to ensure all tasks completed on time and to the highest standard., • Support key partner and stakeholder engagement for procurement and evaluation exercises e.g. constructing supply chain solutions and ensuring strategic partnership considerations., • Complete contracts of interest forms when applying for Standguide Sub-Contract opportunities. What you'll need We're looking for someone who has:• • 5+ years sector experience., • GCSE or equivalent in English, • How Assessed – Application, presentation and interview. Knowledge & Experience: Essential – • Experience building and maintaining strategic relationships with local, regional, and national stakeholders and key influencers to gather intelligence on future funded and business growth opportunities., • Experience consistently establishing, building, and nurturing new partner relationships for strategic development., • Experience of supporting, • Experience using a wide range of social media platforms including LinkedIn, Twitter, and Facebook for business purposes., • Experience developing and delivering stakeholder engagement strategies that have supported organisational growth and strengthened market position., • Excellent influencing, negotiation and relationship-building skills, with credibility at regional/national level and experience aligning operational colleagues around a strategic approach to stakeholder engagement., • Good understanding of public sector commissioning, procurement and grant funding, including local government, and the evolving devolution landscape., • Excellent communication and presentation skills, able to influence diverse audiences and translate complex information into clear, compelling messages., • Experience of stakeholder mapping, engagement planning and measuring relationship effectiveness.Overseas equivalent qualifications will be considered. We welcome applications from people with relevant lived experience and recognise the valuable insight this can bring to the role. Equality and accessibility Standguide is an Equal Opportunities Employer and a Disability Confident Leader. We're committed to equality of opportunity and value the diversity of our employees, applicants and customers. We'll consider reasonable adjustments throughout the recruitment process. Please contact recruitmentstandguidecouk if you need the advert or application information in another format or require an adjustment at any stage. All applicants will be assessed fairly against the published criteria for the role. Pre-employment checks Any offer of employment will be subject to satisfactory references, confirmation of the applicant's right to work in the UK and an Enhanced DBS check. Having a criminal record will not necessarily prevent you from working with us. Any information disclosed will be considered fairly and individually, taking account of its relevance to the role and the circumstances involved. For a copy of the full job description and person specification, please email recruitmentstandguidecouk. JBRP1_UKTJ

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Contract Type: Permanent, full-time Hours: 42 Hours weekly (Between hours Monday to Friday 8am to 6pm and Saturday mornings on rota basis) Salary: OTE up to £35,000 (uncapped) with basic of £29,000 per annum Wolverhampton Mercedes-Benz is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed! As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities! • Booking MOTs, services and other repair work for our customers, • Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer, • Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes, • Managing a high-volume of customers daily as well as telephone calls and online booking queries, • Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop, • Maintaining accurate customer records, and updating the systems when any bookings have been made As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experienceusing Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems. You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars! If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. • Competitive salaries with structured pay scales and progression as you grow within the business, • Generous annual leave that increases with your length of service, • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave, • Access to Techscheme for discounted technology purchases with flexible payments, • Eyecare vouchers to help cover vision care needs, • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing, • Dental insurance for everyday dental care and unexpected treatments, • Optional critical illness cover for peace of mind during life’s most challenging moments, • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app, • Free will writing services to help plan for the future, • Flexible life assurance options and partner life assurance for added protection, • Discounted gym memberships to support an active lifestyle, • Travel insurance to help you explore with confidence, • Access to home and technology vouchers, • bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. #J-18808-Ljbffr

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