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As a Customer Retention Advisor, your mission is simple yet vital: keep our clients on board, showcase the value of our services, and deliver the kind of service that makes customers want to stay with us year after year. Championing the customer voice – proactively share client feedback with the m

Title: Senior Project Manager Location: Norwich (3 days in office, 2 days per week from home) Salary: Up to £50,000 per annum There’s not much you can say about Project Management to make it super sexy, is there? At the end of the day, it’s managing workflows and processes, liaising with the client and getting sh*t done. And in certain environments, it can be a thankless job being handed absolutely impossible scopes of work, with a budget for a stick man figure painting and being expected to magic a sleek and easy process to deliver a masterpiece worthy of adorning the roof of the Sistine Chapel. Or is it? What if you take it further, and explore the commercial relationship with the clients? What if you were involved in the whole process of engaging with a client and moving them into sustainable ongoing project work, road mapping from the point of engagement how the milestones are going to be delivered? What if you were helping guide the budget the client was spending, and ensuring they can actually have what they want and that they understand what that looks like at each stage? What if you worked with clients who, gasp, you actually have a chance of satisfying? And who were happy to work with you? And more than that - what if you actually had a say in the allocation of your resources and were trusted to look at the budget for a project and help dictate how it was actually going to be delivered, rather than being given the bare minimum and expected to have a "Make it Work!" moment? That’s what we want our Senior Project Managers to do for our clients. So if that sounds like the sort of place you want to work, maybe we’re the right fit for you. Who are we? We’re Quickfire - an Award-winning eCommerce focused development agency, specialising in Shopify builds. We’re a busy agency and with ambitious growth plans and a customer base that ranges from traditional retailers who require a complete management service through to some properly weird and wonderful businesses who want a seamless way to get people to buy their products. We have two main revenue streams for our Development work- our Single Build project work and our retained growth packages. And we are looking for two new heads to join our Single Build Project Management team. We are looking for at least two experienced Senior Project Managers to create long-term, trusting relationships with our customers who are starting their journey with us with a single-build project. Operating on a Waterfall principle, these are clients who you will work with from discovery, supporting with the scope of work to delivering the projects throughout the expected milestones. You will work with all facets of the studio to ensure that the clients dreams- in line with their budget, of course!- are brought into reality. In a nutshell you’d be responsible for… ● Serving as the lead point of contact for all customer account management matters ● Building and maintaining strong, long-lasting client relationships, as we aim to convert single build projects into ongoing retained studio hours. ● Developing trusted advisor relationships with your clients alongside our Solutions and Development team. ● Ensuring the timely and successful delivery of our the project milestones. ● Ensuring that the project maintains suitable levels of profitability. ● Developing new business with existing clients and re-introducing them to the sales team depending on project success. ● SWOT analysis and risk management of projects, ensuring that sufficient resource requests are handled in a timely fashion for the Ops team. ● Assisting with challenging client requests or issue escalations as needed ● Completing SOWs and assisting in client discovery processes. What we’d like you to have… ● Proven work experience as a Digital Project Manager or relevant role in either an eCommerce, digital agency or similar B2B software services environment, ideally where you have had budgetary control. ● Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level ● Solid experience with CRM software (e.g. Clickup and Airtable) and Google Suite (particularly Google Sheets) ● Experience delivering client-focused solutions to customer needs, and the development of scopes of work. ● Demonstrable experience working in Waterfall framework methdology - a bonus if you have Prince2 certification or Prince2 Agile certifcation. ● Excellent listening, negotiation and presentation abilities ● Strong verbal and written communication skills What’s in it for you? ● A starting salary of up to £50,000 per annum depending on experience, and company bonuses if company financial targets are hit. ● Hybrid working, with 3 days in the office and 2 from home. Please note, we are unlikely to be able to accept fully remote workers at this time. ● The opportunity to travel and get out visiting clients- adventures await! ● Enhanced holiday entitlement ● A bustling social events calendar, and an office environment rammed with treats. We get a lot of swag sent to us. Oh, and the best biscuit stash in Norwich. We'll fight for this. ● Half-yearly salary reviews, with regular reward and incentives. Disclaimer: Quickfire do not have the ability to provide sponsorship to those who do not have the right to work in the UK. Any applications with visa requirements now will unfortunately not be able to proceed.

You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. Customer Service Operative (6 month FTC). Sales And Customer Service Advisor (Leicester).

Dutch speaking Customer Service Advisor. Dutch-Speaking Customer Service Advisor. Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a.

Job Description FRENCH SELECTION (FS) French speaking Customer Service Representative Location: Norwich Hybrid work: Some work-from-home flexibility Salary: Up to £30,000 per annum plus Bonus Ref: 761NR To apply using our preferred format, please visit French Selection website, go to the vacanci

Our vision is to expand low-risk procedures to the rest of the UK and internationally so that patients can easily access and benefit from ACE’s services. Excellent customer service, communication and interpersonal skills (written and verbal). ACE’s objective is to offer a variety of services und

Job Description Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging comp

Liaise with other departments and external vendors to resolve issues and ensure smooth operation of IT services. EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 cou

ACE’s objective is to offer a variety of services under one roof and to achieve this, we will also work with other consultants of various specialties who will obtain practising privileges at our centre. Our vision is to expand low-risk procedures to the rest of the UK and internationally so that p

Senior Systems Administrator | Linux , RedHat , Ansible and VMWARE.Administer and monitor enterprise systems, ensuring high availability in a Linux environment.VMware virtualised environment.Automate infrastructure using tools like.Implement robust backup and disaster recovery strategies.Enforce sec

Promote and support the operation of our School Aged Immunisation Service. Our services are primarily delivered on-site in schools for children of primary and secondary age, however, we also deliver these immunisations in community clinic settings. We require all successful candidates to have a DBS

OneStream System Administrator.OneStream System Architect & Administrator.This is a hybrid role combining strategic architecture with hands-on administration.Design and implement scalable OneStream solutions for consolidation, planning, and reporting.Manage platform administration including security

Promote and support the operation of our School Aged Immunisation Service in Wymondham and surrounding areas based in your location. Our services are primarily delivered on-site in schools for children of primary and secondary age, however, we also deliver these immunisations in community clinic se

Venn Group is delighted to be supporting a charitable organisation based in Kent in the recruitment of an Individual Giving Administrator.This full-time hybrid role offers the opportunity to make a meaningful impact by supporting key income streams and providing compassionate stewardship to legacy d

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

This is an exciting opportunity to join a respected financial services firm that values teamwork, integrity, and a positive working environment. Role: Part-Time HR Administrator Days: Tuesday to ThursdayLocation: London City office (on-site)Industry: Financial ServicesSalary: £21,000 per annum (3 d

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Their continued growth reflects a strong reputation for innovation, service excellence, and long-term portfolio strategy. You'll be part of an innovative, growing property business that puts collaboration, customer service, and excellence at the heart of its operations.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Howden is a collective – a group of talented and passionate people all around the world.Together, we have pushed the boundaries of insurance.We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 20

Training Administrator – Hinkley Point.Contract until 31/12/2025 (possible extension).DOE | Inside IR35 | PAYE/Umbrella.Coordinate training programs and support instructors.Manage team documentation and mailbox.Take minutes during training meetings.Prioritise nuclear safety in all activities.Excel

Senior Administrator – Westminster Wealth Management LLP.London (Fleet Street) | Hybrid (2 days in office) | £40,000–£45,000.This is a career-defining role supporting advisers who work with high-net-worth and ultra-high-net-worth clients – where professionalism, precision, and organisation m

Prior to going live, you’ll work with the development team to design and implement the back-office systems and processes that will enable you to provide a high-quality pensions administration service. You’ll need to be confident working independently and have a passion for delivering excellent s

With an excellent reputation for knowledge, reliability, agility and trust, they have built an impressive portfolio of customers through their excellent product range and quality of service ethos. Liaising with suppliers, service providers, and other external contacts.

Howden is a collective – a group of talented and passionate people all around the world.Together, we have pushed the boundaries of insurance.We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18

Position: Workday HRIS Analyst / System Administrator.Location: Greater London, England, United Kingdom (Hybrid).We're looking for a hands-on Workday HRIS Analyst / System Administrator to take ownership of our client’s Workday platform and act as the go-to expert across the business.This is a key

Previous experience in customer service.

Maintain exceptional customer service standards, working to KPIs and ensuring targets are met. Strong customer service skills with the ability to build rapport quickly. RELOcruitment are delighted to be working with a leading Removals & Storage company, known for delivering seamless relocation servi

Clinical Education Specialist / Nurse Advisor / Nurse Specialist. Progress Sales Recruitment is a specialist sales only medical recruitment consultancy dedicated to offering client and applicants alike the highest levels of service.

Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements. Consider and review the effectiveness and efficiency of existing systems, processes, and controls and make suggestions to continually enhance service delivery. Suppo

Ashbourne College is looking for an enthusiastic administrator and receptionist to work within a tight-knit and dynamic team who are committed to helping students reach their academic potential.A proactive ‘can-do’ and flexible approach to work with a highly professional attitude and strong orga

Provide timely, professional, and outstanding service when addressing questions or concerns from internal and external applicants or authorities. Communicate effectively with vendors and appointed authorities to ensure all requirements are executed in line with service level agreements.

James Andrews are proud to be partnering with a leading UK private sector employer who are now looking to appoint an.This will be a full-time position based in.The ideal candidate will have 1-2 years of experience in HR and recruitment administration, who has excellent communication skills, is self-

A leading UK Financial Services Group who provides Pension & Investment Consultancy services to many of the UK’s largest Companies are looking to recruit into their expanding and continually developing Pension Administration Team. The team you would be joining offer award winning technical Defined

This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment.

Proven experience as a Salesforce Administrator in a professional services, financial services, or similar environment. TechOhana have partnered with a highly respected boutique financial services firm that prides itself on delivering exceptional client experiences through innovation, agility, and a