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Role Summary: Job Title: IT Support Engineer - 2nd & 3rd Line Support Engineer Job Type: Permanent Pay: Up to £60,000 + Benefits & Bonus Location: Cheltenham (5 days on site) Security Clearance: Must be a Sole UK National (Eligible for DV Clearance) About the client: Imagine being at the absolute vanguard of digital evolution, working for a consultancy that doesn't just navigate the future-they build it. Our client is a powerhouse in digital transformation, technical consultancy, and complex system integration, renowned for solving the "unsolvable" for the UK's most critical sectors. They operate as an elite engineering hub where mission-critical projects meet cutting-edge innovation. With a culture rooted in agility and excellence, they provide the backbone for high-stakes environments, ensuring that the technology protecting and powering the nation is always ten steps ahead. If you want to work where your input directly impacts national-scale infrastructure within a high-calibre, collaborative team, this is the place. About the job: This is a pivotal role for an aspiring engineer to bridge the gap between core support and high-level infrastructure engineering. You will be embedded within a high-security environment, taking ownership of a modern Microsoft ecosystem. This isn't just about fixing tickets; it's about managing a sophisticated tech stack involving Azure, Intune, and advanced security tooling. You will be the go-to person for troubleshooting desktop environments while simultaneously driving automation through PowerShell. It is a rare opportunity to be fully sponsored for Developed Vetting (DV) clearance while working alongside industry experts who are committed to your technical growth and certification path. Key Responsibilities: * Lead the administration of Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and Entra ID. * Manage Azure fundamentals, overseeing virtual machines, networking, storage, and resource management. * Drive endpoint management and security using Microsoft Intune and Defender. * Ensure robust security and compliance through Purview and Conditional Access policies. * Utilise PowerShell scripting to automate routine administrative tasks and improve system efficiency. * Provide expert first and second-line support, troubleshooting complex desktop and networking issues (DNS, DHCP, TCP/IP, VPN). Key Skills: Microsoft 365, Exchange Online, SharePoint, Teams, Entra ID, Azure, Intune, Microsoft Defender, Purview, Conditional Access, PowerShell, DNS, DHCP, TCP/IP, VPN, Desktop Troubleshooting, NSD. How to apply: Please either apply through this advert or emailing me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

IT Service Manager - Cheltenham, UK • Up to £70,000 Depending on Experience, • Office in Cheltenham, • Active eDV required ABOUT THE CLIENT Our client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK. They are known for investing in their people, fostering collaboration, and driving innovation in complex technical domains. Due to continued growth, they are looking to appoint an experienced IT Service Manager to support evolving service delivery requirements. THE BENEFITS • Flexible working options, including hybrid arrangements, • Private healthcare and cash health plan, • Holiday buy and sell scheme, • Performance-related bonus, • Ongoing training, development, and mentorship, • Clear career progression opportunities THE IT SERVICE MANAGER ROLE: As IT Service Manager, you will oversee the full service lifecycle, ensuring services are designed, transitioned, and operated effectively. You will work closely with technical teams and stakeholders to maintain service quality, resolve issues, and drive continuous improvement. This role requires strong stakeholder engagement and the ability to operate within complex, secure environments. IT SERVICE MANAGER ESSENTIAL SKILLS: • Proven experience in IT Service Management roles, • Strong understanding of ITIL principles and service lifecycle, • Ability to manage stakeholders and build trusted relationships, • Experience working in complex technical environments, • Strong problem solving and service improvement mindset, • Familiarity with tools such as Jira, Confluence, MS Teams, and SharePoint TO BE CONSIDERED: Please either apply through this advert or emailing me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Service Management, ITIL, Stakeholder Management, Service Delivery, Continuous Improvement, Jira, Confluence, NSD

IT Support Engineer - 2nd & 3rd Line Support Engineer. Provide expert first and second-line support, troubleshooting complex desktop and networking issues (DNS, DHCP, TCP/IP, VPN). Microsoft 365, Exchange Online, SharePoint, Teams, Entra ID, Azure, Intune, Microsoft Defender, Purview, Conditiona

Residential Property & Development Administration Coordinator Cheltenham | Full-Time Crystalight Ltd isa fast-moving property investment and residential development business supporting multiple planning and development projects. The role works closely with the Executive Assistant and Director and assists in coordinating administration across residential planning applications, property development and property construction and a variety of related property matters. This is not a traditional corporate office role. The position is based in a small working office within the directors home in Cheltenham and requires someone who is organised, practical, calm under pressure and able to work independently. The Role This role combines executive administration support with property development coordination. You will help keep projects, communications and documentation organised while supporting the Executive Assistant and Director in managing multiple property, planning and administrative matters. Key Responsibilities supporting the Executive Assistant and Director with day-to-day administration and organisation managing emails, drafting correspondence and responding professionally where appropriate coordinating documentation for residential planning and development projects organising and maintaining structured digital filing systems for property records and development projects preparing and updating Excel spreadsheets used for project tracking and administration coordinating information between consultants, planners, contractors and development projects tracking tasks, deadlines and follow-ups across multiple property developments preparing documents, reports and project information when required assisting with diary coordination, appointments and meeting arrangements for the Director assisting with travel arrangements, bookings and general administrative coordination supporting occasional personal administrative tasks for the Director where required helping ensure property and project information is organised, accessible and up to date assisting the Executive Assistant with ensuring the office runs smoothly day-to-day Working Environment We operate from a small office based in the directors home in Cheltenham. The team is small and collaborative, and everyone takes responsibility for keeping the workspace organised and professional. This includes basic office organisation such as keeping the workspace tidy, clearing kitchen items used during the day and assisting with simple office housekeeping such as bins and recycling. This role suits someone who is practical, organised and comfortable working in a small team environment. About You You are likely someone who is calm and organised under pressure, enjoys keeping information structured and organised and is comfortable working at pace. You are confident using Outlook, SharePoint and Excel, able to prioritise tasks independently and comfortable receiving direct instructions from senior staff. You are practical, reliable and able to take ownership of tasks to ensure they are completed properly. Experience in residential property administration, estate agency, construction, planning consultancy or property professional services administration would be beneficial. Salary £30,000 £35,000 depending on experience. Recruitment Process Shortlisted candidates will complete a short practical skills exercise during the interview process using Outlook, SharePoint and Excel to demonstrate their organisational and administrative capability. How to Apply Please send your CV along with a short covering note explaining how you organise large volumes of emails, documents and information in your current or previous role and why you believe you would suit a fast-paced property development environment. TPBN1_UKTJ

Residential Property & Development Administration Coordinator Cheltenham | Full-Time Crystalight Ltd is a fast-moving property investment and residential development business supporting multiple planning and development projects. The role works closely with the Executive Assistant and Director and assists in coordinating administration across residential planning applications, property development and property construction and a variety of related property matters. This is not a traditional corporate office role. The position is based in a small working office within the director’s home in Cheltenham and requires someone who is organised, practical, calm under pressure and able to work independently. The Role This role combines executive administration support with property development coordination. You will help keep projects, communications and documentation organised while supporting the Executive Assistant and Director in managing multiple property, planning and administrative matters. Key Responsibilities • supporting the Executive Assistant and Director with day-to-day administration and organisation, • managing emails, drafting correspondence and responding professionally where appropriate, • coordinating documentation for residential planning and development projects, • organising and maintaining structured digital filing systems for property records and development projects, • preparing and updating Excel spreadsheets used for project tracking and administration, • coordinating information between consultants, planners, contractors and development projects, • tracking tasks, deadlines and follow-ups across multiple property developments, • preparing documents, reports and project information when required, • assisting with diary coordination, appointments and meeting arrangements for the Director, • assisting with travel arrangements, bookings and general administrative coordination, • supporting occasional personal administrative tasks for the Director where required, • helping ensure property and project information is organised, accessible and up to date, • assisting the Executive Assistant with ensuring the office runs smoothly day-to-day Working Environment We operate from a small office based in the director’s home in Cheltenham. The team is small and collaborative, and everyone takes responsibility for keeping the workspace organised and professional. This includes basic office organisation such as keeping the workspace tidy, clearing kitchen items used during the day and assisting with simple office housekeeping such as bins and recycling. This role suits someone who is practical, organised and comfortable working in a small team environment. About You You are likely someone who is calm and organised under pressure, enjoys keeping information structured and organised and is comfortable working at pace. You are confident using Outlook, SharePoint and Excel, able to prioritise tasks independently and comfortable receiving direct instructions from senior staff. You are practical, reliable and able to take ownership of tasks to ensure they are completed properly. Experience in residential property administration, estate agency, construction, planning consultancy or property professional services administration would be beneficial. Salary £30,000 – £35,000 depending on experience. Recruitment Process Shortlisted candidates will complete a short practical skills exercise during the interview process using Outlook, SharePoint and Excel to demonstrate their organisational and administrative capability. How to Apply Please send your CV along with a short covering note explaining how you organise large volumes of emails, documents and information in your current or previous role and why you believe you would suit a fast-paced property development environment

Role: Contract Key Account Manager EMAE Contract Duration: 12 months Hours: 37 hours a week, offering Hybrid Location: Cheltenham Role Overview The successful candidate will manage a portfolio of airline and/or maintenance, repair and overhaul (MRO) customer accounts across the EMEA region. The role acts as a key point of contact for spare parts order management and overall customer relationship management, ensuring high levels of customer satisfaction across multiple product divisions including landing gear, wheels and brakes, and braking, steering and monitoring systems. Key Responsibilities *Manage a portfolio of airline and/or MRO customer accounts within the EMEA region and act as the primary contact for spare parts order management activities. *Maintain and develop strong customer relationships, ensuring a high level of service and satisfaction. *Coordinate with internal departments such as logistics, credit management, warehouse operations and supply chain teams to support spare parts management and resolve customer issues. *Work closely with customer support teams to support preparation and delivery of customer account reviews. *Proactively manage critical spare parts demand through order book monitoring, delivery planning, logistics coordination and risk analysis. *Oversee demand management activities including delivery planning, order confirmation, and ERP system updates where required following customer collaboration. *Support continuous improvement of the ordering process by collaborating with internal teams responsible for tools and operational processes. *Manage Aircraft on Ground (AOG) requests on a daily basis, supporting urgent customer needs including quotations, order entry and expedited deliveries. *Participate in a rotating schedule supporting the global out-of-hours AOG desk, including occasional weekend day shifts. *Travel to customer locations within the EMEA region when required as part of planned account engagement. *Encourage customers to utilise available digital support tools and online service portals. Experience and Skills *Proven experience managing customer relationships or key accounts. *Strong customer-focused mindset with a commitment to service excellence. *Ability to work effectively both independently and as part of a team. *Experience using enterprise systems such as SAP, Microsoft Dynamics, CRM platforms, Microsoft Office and SharePoint, or similar software. *Strong communication skills, including verbal, written and presentation abilities. *Flexible approach to supporting out-of-hours operational requirements and urgent customer requests. If suitable please apply or contact Natasha on (url removed) for more information

Lead SharePoint Developer Competitive Salary + Permanent Benefits Flexible working - West Sussex About the Role - In this position, you will manage the full lifecycle of SharePoint site development - from requirements gathering and design through to deployment, optimisation, and support. Key R

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This is an excellent opportunity to take ownership of modernising and enhancing enterprise SharePoint environments across both SharePoint Subscription Edition (SE) and SharePoint Online, while playing a key role in the evolution of the firm’s collaboration and intranet platforms. Extensive hands��

Integrate SharePoint with internal systems and external data sources. Strong experience with SharePoint Online and Subscription Edition. Proven experience delivering SharePoint migrations and modernisation projects.

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