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Technical Customer Support Analyst Do you enjoy troubleshooting and resolving customer technical problems quickly? About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the role: As a Technical Customer Support Analyst , you will provide post-sale technical support services to customers, including installation, troubleshooting, problem resolution, and maintenance of products and services. Responsibilities are within the Technical Customer Support Function as a generalist or in a combination of disciplines. Responsibilities: • Provide technical support for clients and colleagues across various functions via multiple customer channels (including phone, email, and live chat)., • Manage the lifecycle of all incidents/tickets, ensuring they are resolved satisfactorily and within SLA., • Collaborate closely with colleagues and act as a liaison to ensure necessary actions are taken and updates are provided., • Develop detailed technical and process documentation., • Acquire product knowledge to competently demonstrate the products and services we offer, becoming a Subject Matter Expert (SME)., • Proactively identify process/procedure improvements., • Monitor systems performance and report on any potential capacity issues., • Participate in out-of-hours and weekend on-call support. Requirements: • Excellent customer service skills and a passion for developing and maintaining relationships., • Understanding of software monitoring tools., • Strong communication skills, both written and verbal., • Self-motivated and diligent with excellent problem-solving skills., • Experience within the Regulated Services industry. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work Learn more about the LexisNexis Risk team and how we work ___

Business Development Manager – Cardiff £37,000 + £5K Car Allowance + Uncapped Commission (OTE £55K–£60K) Local Territory | Face-to-Face Sales | SME-Focused Do you love getting out and meeting people, building trust face-to-face, and making things happen? This role puts you right at the heart of Cardiff’s independent business community - where every conversation is a chance to make a difference. Our client is a fast-growth UK business (part of a £1.25bn group) already working with 130,000+ SME sites nationwide. They supply essential services to small businesses — from energy and water to card payments and EV charging. Now, they’re looking for a Relationship Manager to take ownership of Cardiff, building strong relationships with local SMEs and becoming their go-to advisor. What you’ll be doing • Visiting independent businesses across Cardiff daily — from high street shops to salons, cafés, pubs, and trades, • Building trust with owners and uncovering what really matters to them, • Mixing warm leads with your own self-sourced opportunities, • Managing your diary, reporting activity, and driving results with full CRM support Who you are • Proven B2B field sales professional (2+ years face-to-face experience), • Confident, approachable, and commercially sharp, • Target-driven but relationship-focused, • Based in Cardiff or nearby with easy access to the city daily What’s on offer • £37K base + £5K car allowance, • Uncapped commission – realistic OTE £55K–£60K in year one, • Private healthcare, pension, training, and career progression, • A role where no two days are the same, and your patch is truly yours To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis

Enterprise Architect - Microsoft SME - Up To £86,000 - Hybrid (Two days a week in Nantgarw - Flexible). They are looking for an Enterprise Architect to take a leading role in the organisation, delivering against a number of workstreams, including a large multi-year platform centralisation piece the

Enterprise Architect - Microsoft SME - Up To £86,000 - Hybrid (Two days a week in Nantgarw - Flexible).

Continuous delivery of a superior customer experience whether working on emails or speaking directly with customers. Work with the Service teams to provide resource support, you could be supporting across any of our Service teams including Metering, SME Hub, Collections or Back office. Previous expe

If you think this Enterprise Architect opportunity is for you then apply online. Enterprise Architect - Microsoft SME - Up To £86,000 - Hybrid (Two days a week in Nantgarw - Flexible). What the Enterprise Architect will be doing.

Your role will be to cold call Small to Medium Businesses (SME) in order to secure monthly subscriptions with Surfcrab, as well as to fundraise for various GoFundMe campaigns using the cold calling approach also.There is a lot of money to be made here when you put your mind to it!.All you need is a

Your role will be to cold call Small to Medium Businesses (SME) in order to secure monthly subscriptions with Surfcrab, as well as to fundraise for various GoFundMe campaigns using the cold calling approach also.There is a lot of money to be made here when you put your mind to it!.All you need is a

Your role will be to cold call Small to Medium Businesses (SME) in order to secure monthly subscriptions with Surfcrab, as well as to fundraise for various GoFundMe campaigns using the cold calling approach also.There is a lot of money to be made here when you put your mind to it!.All you need is a

Your role will be to cold call Small to Medium Businesses (SME) in order to secure monthly subscriptions with Surfcrab, as well as to fundraise for various GoFundMe campaigns using the cold calling approach also.There is a lot of money to be made here when you put your mind to it!.All you need is a