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Job Summary The Working Foreman plays a crucial role in overseeing daily operations on-site, ensuring that all tasks are completed efficiently and to the highest standards. This position requires strong leadership skills to manage a team effectively while maintaining a safe and productive work environment. The ideal candidate will have experience in supervising teams and a solid understanding of operational processes. We are a small family-run company with an emphasis on teamwork, we expect that anyone who comes on board will also be hands-on and work alongside their team. Responsibilities Supervise and manage daily activities of the team to ensure adherence to project timelines and quality standards. Coordinate with other departments to facilitate smooth workflow and communication. Train new employees on operational procedures and safety protocols. Monitor team performance, providing feedback and support as necessary to enhance productivity. Conduct regular inspections of work areas to ensure compliance with health and safety regulations. Assist in resolving any issues that arise during operations, ensuring minimal disruption to workflow. Maintain accurate records of work completed, materials used, and any incidents that occur on-site. Requirements Proven experience in a supervisory role within a relevant industry. Strong organisational skills with the ability to manage multiple tasks effectively. Excellent communication skills, both verbal and written, to lead a diverse team. Ability to motivate and inspire team members while fostering a positive work environment. Knowledge of health and safety regulations applicable to the industry is essential. A proactive approach to problem-solving with strong decision-making capabilities. This position requires a dedicated individual who can lead by example while ensuring that all operations run smoothly and efficiently.
We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties - Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities. - Ensure compliance with food safety regulations and health standards to maintain a safe dining environment. - Oversee food production processes, ensuring high-quality culinary standards are met consistently. - Develop and implement training programs for staff to enhance their skills in hospitality and customer service. - Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage. - Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles. - Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills - Proven leadership abilities with experience in managing restaurant teams effectively. - Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike. - A solid understanding of hospitality principles and customer service excellence. - Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £32,000-£35,000 per year (plus tips)
We are a wholesale artisian patisserie in north London and we are looking for a sales representative to promote and sell our finest desserts to local restaurants, shops, coffe shops and event companies. We offer a flexible part time position to suit with your activities. This is a B2B position where is required a great customer service with solid negotiation skills. Training will be provided. Please forward your CV with salary expectation.
Overview The All England Lawn Tennis Club (AETLC) is one of the world's most iconic sporting locations serving as a private Members Club during 50 weeks of the year and then, for two weeks, hosting The Championships - the world's premier grass court tennis tournament. The Members Dining Room offers a formal dining room open for lunch six days a week and dinner Monday-Friday evenings. The Club Room is a casual dining experience offering breakfast, lunch and afternoon tea served daily. The Landing Bar is open daily for drinks service. Role Purpose To assist in preparation, cooking and presenatio of food in both Members Dining Room and the Club Room to the highest standards in a clean, tindy, safe and pleasant working environment. To assist in the smooth running of Members Kitchen and support all Members Events external to the Club House with direction from more senior members of the kitchen brigade. All colleagues are required to: - To prepare and cook sufficient food to the required highest standard - To work in an organised, logical and practical way - To possess willingness, good communication skills, a solid work ethic and a can-do attitude - To carry out the directions of more senior members of the kitchen brigade, ensuring that you coordinate the efforts of more junior members - Ensure all food preparation is carried out in accordance with food hygiene procedures - To ensure food is served promptly and work is carried out quickly and effieciently to keep up during busy periods - Maintains minimal waste and coorect portion control whilst maintaining appropriate stock levels - To assist in completion of relevant due diligence, e.g. fridge temps, temperature controls - Ensure the kitchen and service area are always clean and tidy - To be prepared to help the rest of the team in a willing and positive manner - Friendly, pleasant, and polite to work colleagues - To possess good people skills, the ability to work well in a team - To deal with customer requests promptly, politely and in a professional manner. Hours & Shift Expectations - 7 day a week operation - Saturday, Sunday lunch service only - Lunch approximatley 40 covers - Dinner approximatley 30 covers - Expecation to work approximatley 5 weekend days per month - Meals on duty - 40 hours per week Desirable - Experience in a similar environment - Food Hygiene certificate - High standards and quality driven - City & Guilds 706/1 or NVQ equivalent Equipment Requirements - Chef whites, safety shoes and trousers - Chefs cooking aides - knives etc Benefits and Remuneration - 32k – 35k dependent on experience - 5 out of 7 days (weekend working required) - 40 hours - 23 days holiday (+birthday day) Food & Drink at Wimbledon is part of Levy UK + Ireland, the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legedary food and drink experiences at some of the UK's most significant sporting, arena and leisure venues. Through strong clinet partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. Wiht a company-wide passion for food, Levy UK + Ireland creates menues and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients. As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support service through its portfolio of businesses. These include Keigh Prowse, Payne and Gunter and Lime Venue Portfolio. Job Type: Full-time Pay: £32,000.00-£35,000.00 per year
We are seeking a Qualified Plumbing Engineer to join our dynamic team. Working with domestic and commercial properties throughout London. The role involves the maintenance, repair, and installation of plumbing systems, with a focus on safety and high-quality workmanship. Customer relations are key and the ideal candidate will have good customer facing skills. The ideal candidate will possess a strong mechanical knowledge and be proficient in assembling and plumbing various systems. This role requires hands-on experience with power tools and hand tools, as well as the ability to perform some heavy lifting. The Plumbing Engineer will play a vital role in ensuring that all plumbing systems are designed, installed, and maintained to the highest standards. This role requires someone who can respond quickly, diagnose, secure and repair plumbing emergencies. - Monday-Friday 09:00-18:00 with the option for Overtime - Starting Salary 45k Per annum - Bonuses and rewards - 33 Days holiday per annum - Company van supplied - Company tools and materials supplied Example: Water pooling under the sink - leak unidentified. GBSE Connect promise - Ensure customer is kept aware of our Estimated arrival time. - Ensure customer relations are paramount throughout the visit. - Arrive as soon as possible to prevent damage to property. - Turn off the water supply if possible. - Identify leak source. Repair and replace. - Test for performance. Duties - Respond within the hour to a customer plumbing emergency. - Carry out communications to Head office to process job efficiently. - Diagnose and report on best cause of action. - Either carry out temporary repair or preferably permanent repair. - Assemble and install plumbing systems in accordance with relevant codes and regulations. - Perform routine maintenance and repairs on existing plumbing systems. - Utilise power tools and hand tools effectively to complete tasks efficiently. - Conduct inspections of plumbing systems to identify issues and recommend solutions. - Collaborate with customers and possibly other tradespeople, including carpenters, to ensure seamless integration of plumbing systems within building projects. - Maintain accurate records of work performed and materials used. - Ensure compliance with health and safety regulations while working on-site. - Engage in basic maths calculations for system layouts, material quantities, and measurements. Experience - Proven experience as a Plumbing Engineer or in a similar role is preferred. - Strong mechanical knowledge with the ability to troubleshoot plumbing issues effectively. - Familiarity with commercial driving is advantageous for transporting materials to job sites. - Experience in welding is a plus for specific plumbing applications. - Ability to perform heavy lifting as required during installations or repairs. - A solid understanding of plumbing codes and regulations is essential. If you are passionate about plumbing engineering and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity to contribute to our projects while advancing your career in a supportive environment. To Apply: If you're a skilled plumber seeking to advance your career with us, we’d love to hear from you. Job Type: Full-time Pay: 45,000.00 per year Additional pay: - Bonus scheme - Commission pay - Performance bonus - Tips - Yearly bonus - Overtime Benefits: - Company Van - Company pension - Relocation assistance - Work from home Schedule: - Monday to Friday - Weekend availability Experience: Plumbing: 1 year (required) Licence/Certification: - Driving Licence (required) - City & Guilds (required) Work Location: Remote
Assistant Manager - The Red Setter Assistant Manager - New Opening - Seasonal Menu - Quality produce - 36k + Bonus - Clapham Urban Pubs, Bars & Restaurants are opening our newest site in March 2023 on Clapham's iconic - Northcote Road. A modern British gastro pub with an all-day food offering sumptuous small plates, stunning seasonal specials and hearty gastropub classics. We are currently recruiting for a talented and ambitious Assistant Manager with personality and charisma for our new opening. The Role • As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial understanding. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. What we looking for: • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You're not precious, we leave our egos at the door and help get stuff done • Must have minimum 2 years' experience as a manager ideally working withing food led business • Solid communication and organisational skills, be approachable • Superb customer and floor service skills • An entrepreneurial flare, we want your ideas and to get involved in the local community • Passionate about people, training, mentoring, growing a team but most importantly, love to have fun We offer: • Package up to 36k pa + Bonus & Benefits • Career progression and promotion opportunities with regular new openings • Creativity and flair along with a brand new kitchen • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • Regular incentives and socials - a fun, family atmosphere • Goes without saying, but we'll feed you during your shift • Access to your wages at anytime via Wagestream • Birthdays are important - take the day off on us • Good people know good people - an awesome referral scheme - earn up to 1000 per successful referral!! • 10% off Gym membership • 30% off grooming and hair salons • Employee Assistance Programme (EAP) • Cycle to work scheme Who We Are: Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50 and nominated for Publican Award 2023), a fast-growing and independent London based hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity. Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Key Responsibilities: - Develop and implement procurement strategies tailored to luxury goods. Preferably with Chinese language skills for the East Asian market. - Conduct comprehensive market research to discover the latest luxury trends. - Build and nurture relationships with suppliers, negotiate favourable terms, and manage contract agreements. - Ensure that all procured items meet strict quality standards. - Continuously monitor supplier performance and address any issues swiftly and effectively. - Assist in managing procurement budgets. - Maintain precise procurement records, ensuring full compliance with trade regulations and company policies. - Prepare purchase orders, oversee logistics, and ensure timely delivery of products. - Stay informed on industry trends, emerging luxury products, and best procurement practices. - Provide comprehensive brand and product insights to guide informed purchasing decisions. - Deliver exceptional customer service to passengers purchasing luxury goods, driving sales by offering personalised and top-tier service. Who We’re Looking For (Qualifications, Experience, and Skills): - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Experience in procurement or sales, ideally within the luxury goods sector. - Proficiency in Mandarin is highly desirable for client communication. - Strong analytical abilities to identify cost-saving opportunities and market trends. - Familiarity with procurement software and proficiency in Microsoft Office. - Solid understanding of international trade regulations and compliance. - Exceptional organisational, negotiation, and communication skills.
We are looking for an experienced, organised manager to join the Smokestak team. Energy and a solid attitude are crucial for this role as a key part of management, and working closely with the GM you’ll support our FOH team to make sure we’re delivering a brilliant experience for all our guests. Our ideal candidate has a great grasp of what we’re about and is able to drive service that is spot on without being stuffy. You’ll be at home chatting to people, and be a natural at getting engagement and buy in from the team. We’re a busy restaurant and need someone who can bring the same pace and enthusiasm to work with them that we want to model for our FOH staff. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible, and able to enjoy the pressure of a busy service. We are after someone who can see what needs doing and tackle it in an organised and efficient manner, with the skill to prioritize and plan ahead. We handle everything from accounts to bookings to ordering and stock, so while this role will be floor focused it has a strong operational aspect and it's important you're confident with this side of the business too. Required skills and experience: -At least 2 year in a management role -Excellent organisational skills -Ability to thrive in a busy atmosphere -Comfortable training, managing and developing the team -Critical thinker -Able to think on your feet and tackle unforeseen circumstance -Excellent service skills -Great attention to detail Benefits: -Up to £45k pa dependent on experience -28 days holiday per year -Staff meals -50% off meals at our sister restaurant -Free tastings, trainings, trips and parties
Are you passionate about grilling and creating mouth watering dishes? We are looking for a talented Grill Cook to join our team! If you thrive in a fast-paced, high-energy restaurant environment, we want to hear from you. Key Responsibilities: Grill and prepare a variety of menu items, following recipes and accommodating customer preferences Ensure all food is cooked to the proper temperature and in compliance with food safety standards Work closely with the kitchen team to deliver high-quality meals quickly and efficiently Keep the grill station clean, organized, and fully stocked, maintaining hygiene standards Assist with general food prep and other kitchen tasks as needed Adhere to all health, safety, and sanitation guidelines What We’re Looking For: Proven experience as a Grill Cook or similar role in a restaurant Strong knowledge of grilling techniques and kitchen equipment Solid understanding of food safety and hygiene practices Ability to thrive in a fast-paced environment while maintaining precision and attention to detail Excellent communication and team collaboration skills A culinary degree or certification is a plus but not required Why Work With Us: Competitive starting salary Additional yearly bonus opportunities Benefits including a company pension, free or discounted meals, and employee Requirements: At least 1 year of experience as a Chef or Grill Cook (required) Prior cooking or kitchen experience (preferred) If you’re ready to bring your passion for grilling to a dynamic team, apply today and be a part of BURGER NATION!
Are you passionate about coffee and ready to lead a dynamic team in a fast-paced environment? We are seeking an enthusiastic and experienced Store Manager to help drive our store’s success. If you have a knack for leadership, enjoy delivering excellent customer experiences, and thrive in a vibrant, community-driven space, we want to hear from you! Store Manager Responsibilities: • Lead and inspire a team of baristas and staff to deliver outstanding service - Manage and train staff, fostering a positive team environment - Maintain high standards of customer service and satisfaction - Handle inventory management, ordering, and stock control - Prepare staff schedules and manage time-off requests - Monitor sales targets and work towards achieving them - Ensure compliance with health and safety regulations - Address customer inquiries, concerns, and feedback professionally - Manage cash flow, budgeting, and financial reporting - Implement marketing and promotional strategies to boost store traffic Store Manager Requirements: - Proven experience in retail or hospitality management - Strong leadership and team-building skills - Excellent communication and interpersonal abilities - Solid understanding of inventory management and cost control - Ability to multitask and work in a fast-paced environment - Customer service-oriented with problem-solving skills - Flexibility to work weekends, holidays, and varying shifts - Passion for coffee and knowledge of the industry - Experience with budgeting, sales tracking, and financial reporting Annual Salary: £32.000 Gross Join us and help lead our store to new heights while enjoying a career filled with growth opportunities, great coffee, and a strong community vibe!
Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled Assistant Manager with personality & charisma for our amazing bar Fleets in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around
If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. - Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only
Solid, demonstrable knowledge of wine Bonus points if you have a WSET 2 qualification or higher
We are a small but recognised restaurant and wine bar located in central London, offering a large selection of natural wines made by female winemakers. We are looking for a full time wine waitress / wine waiter to join our team. We are looking for someone with experience in wine and who loves natural wines. A solid knowledge in wine is a must. WSET level 2 or equivalent is required. We are happy to sponsorise WSET up to the level for committed employee. And other WSET master class for more advanced students. Must be able to work on evenings and weekends. The perfect candidate will be organised, attentive to details, have an excellent contact with customers and be reliable. Full time contact to 40 to 45h. Salary depends on experience and wine knowledge.
We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** o Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. o Foster a positive and inclusive work environment by coaching, training, and supporting team members. o Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues ** Operational Management:** o Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. o Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. o Monitor inventory levels, and place orders for supplies as needed. o Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** o Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** o Ensure compliance with company policies, procedures, and health and safety regulations. o Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** o Proven experience as a Shift Manager, in a café or hospitality environment. o Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. o Demonstrated ability to lead and motivate a team in a fast-paced environment. o Excellent communication, interpersonal, and leadership skills. o Strong problem-solving abilities and a proactive approach to challenges. o Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. o Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. o Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
Great teams require strong leadership and the security that comes with an organised, fair and predictable management environment. Mamuśka! Polish Kitchen and Bar has a great team, an amazing location, a kitchen that can cook circles around anyone in the area, a fabulous cocktail selection, solid financial baking and a senior management team that is communicative, supportive, professional and fun! The one element we are missing is a Restaurant Manager that can lead the FOH service team and regain our reputation for fast, friendly and professional service. We require a mature professional who can tighten up the operation, control labour costs and move the business forward. Requirements: Proven track record managing large teams (from the front, hands-on), financial acumen, great people skills and customer service ethos, superior training ability and ability to push multiple initiatives forward within an agreed timeframe. Rewards: Great earnings including a percentage of service charge, loads of support, clear direction and career advancement are all on offer as you share in the thrill of opening new markets product lines and locations!
Position Overview: We are seeking a talented and creative UX/UI Designer to join our team. The ideal candidate will have a strong understanding of user-centered design principles and the ability to create user-friendly, visually appealing designs for web and mobile applications. Key Responsibilities: Collaborate with product managers, developers, and other stakeholders to define and implement innovative solutions for product direction, visuals, and user experience. Execute all visual design stages from concept to final hand-off to development. Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas. Develop UI mockups and prototypes that clearly illustrate how sites function and look. Conduct user research and evaluate user feedback to optimize designs. Ensure the technical feasibility of UI/UX designs and work closely with developers to implement them. Stay up-to-date with the latest UI/UX trends, techniques, and technologies. Required Skills and Experience: Proven UX/UI design experience (minimum 2-3 years) with a strong portfolio showcasing web and mobile design projects. Proficiency in design software such as Figma, Sketch, Adobe XD, or similar tools. Experience with wireframing, prototyping, and conducting user testing. Solid understanding of user-centered design, usability, and accessibility principles. Familiarity with front-end development (HTML/CSS/JavaScript) is a plus. Strong communication skills and ability to present design concepts and user flows effectively. Attention to detail, with a passion for crafting great user experiences. Education: Bachelor’s degree in Graphic Design, Interaction Design, HCI, or related field (or equivalent work experience). Preferred Qualifications: Experience working in Agile development teams. Knowledge of design systems and component-based design. Basic understanding of motion design and animation for UI.
Job Description: We are seeking an enthusiastic and experienced Store Manager for our new store opening in Fitzrovia. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: ** Leadership & Team Management:** - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. ** Operational Management:** - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive salary: £32,000 – £36,000 per year. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Opportunities for career advancement and professional development - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Salary: £32,000 – £36,000 yearly, plus benefits. Join Us: If you're ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.