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  • Digital Designer
    Digital Designer
    hace 5 horas
    Jornada completa
    London

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. At Blank Street, we're building thoughtful, beautifully designed experiences, both in-store and digitally. We're looking for a Digital Designer to join our Product Design team and own design execution across internal storytelling and digital product touchpoints. As a Digital Designer, you will split your time between two core areas: (1) creating polished presentations and internal materials (decks, how-to cards, pamphlets) that tell clear stories for internal and external audiences, and (2) contributing to the design of our app, website, and internal tools alongside the product team. You bring a curious and creative mindset, capable of translating ideas and feedback into polished visual outputs and engaging digital experiences. You are comfortable iterating on work based on feedback, refining designs as projects evolve, and maintaining a high standard of quality across all touchpoints. Attention to detail, visual clarity, and a passion for learning are key, and experience with AI-powered design tools or systems is a plus. What You'll Own ------------------- Internal Storytelling & Presentations • Own the creation of investor decks, internal decks, how-to cards, pamphlets, and partner-facing materials, • Ensure fast turnaround, clear narrative structure, and consistent brand quality across all materials, • Collaborate with cross-functional teams to translate complex ideas into clear, well-designed communication Mobile App & Loyalty Design • Support the design and delivery of features across the consumer app and loyalty program, • Take ownership of design tasks and features, working independently from brief to final output Web Presence & E-commerce • Contribute to the website and e-commerce experience, maintaining a consistent, high-quality visual standard Across All Pillars • Collaborate with designers and cross-functional partners to bring ideas to life, from early concepts through to polished final outputs, • Refine and iterate on designs based on feedback, confidently navigating multiple rounds of input, • Contribute creative ideas and a fresh perspective to everyday design challenges Requirements ---------------- • 2+ years of experience minimum in a product design, user experience, or equivalent role, with demonstrated experience working on digital products or presentation/visual communication design, • Strong proficiency in Figma, with experience using it to design and iterate on digital product experiences, • Skilled in Adobe Creative Suite and other modern design tools, • Comfortable working collaboratively with designers and cross-functional partners, iterating based on feedback, • Strong visual sensibility with a keen eye for layout, typography, and composition, • Detail-oriented, organised, and able to manage multiple tasks and deadlines, • Creative, proactive, and motivated to contribute ideas that elevate the quality of our digital experiences, • Familiarity with AI-powered design tools or systems is a plus Benefits & Perks --------------------- • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

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  • Executive Housekeeper
    Executive Housekeeper
    hace 18 horas
    Jornada completa
    London

    Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

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  • Group Pastry Chef
    Group Pastry Chef
    hace 4 días
    £50000–£65000 anual
    Jornada completa
    London

    The Group Pastry Chef leads the pastry function across all Pachamama Group venues, including, Zephyr (London & Monaco), Bottarga, Nina, Lagana, and Soraya. This role is responsible for menu development, consistency, cost control, and team performance, while ensuring that each concept maintains its own identity. A key responsibility is to protect and respect the existing recipes and established pastry direction of the group, ensuring consistency across all sites. Any evolution or innovation must align with the group's standards and be implemented in a controlled and structured way. Responsibilities Menu Development & Creativity • Develop and implement seasonal dessert menus across all venues., • Adapt menus to reflect each concept's identity (Italian, Greek, Mediterranean influences)., • Refine existing desserts without compromising their original intent., • Lead R&D for new products (soft serve, plated desserts, bakery, retail). Recipe Integrity & Consistency • Maintain and enforce all existing group recipes as the foundation of the pastry offering., • Ensure consistency in execution, taste, and presentation across all sites., • Implement any recipe changes only after validation and approval., • Standardise all recipes in clear, scalable formats (grams, methods, service steps). Operational Excellence • Implement and maintain SOPs for all pastry sections., • Ensure recipes are efficient, practical, and service-friendly., • Improve workflows to increase productivity and reduce waste., • Support all kitchens in maintaining high daily standards. Cost Control & Profitability • Monitor and manage food cost across all pastry operations., • Optimise recipes to achieve strong GP% without compromising quality., • Reduce waste and improve yields across production., • Support supplier selection and product sourcing. Team Leadership & Training • Lead, train, and develop pastry teams across all venues., • Ensure strict adherence to group recipes and standards., • Conduct regular training sessions and performance reviews., • Support recruitment, trials, and succession planning. Quality Control & Audits • Conduct regular site visits and operational audits., • Monitor execution, presentation, and compliance with recipes., • Identify issues quickly and implement corrective actions., • Ensure full compliance with HACCP and food safety standards. Collaboration • Work closely with Head Chefs and FOH teams across all sites., • Ensure desserts integrate seamlessly into the guest experience., • Support menu tastings, openings, and events., • Assist with brand and marketing initiatives where required. Innovation & Brand Development • Introduce new ideas aligned with the group's identity and direction., • Develop signature desserts for each concept., • Stay updated with trends while maintaining brand consistency. Requirements • Proven experience as a Head Pastry Chef or Group Pastry Chef in high-volume, quality-driven environments., • Experience managing pastry across multiple sites., • Strong understanding of modern pastry techniques and production systems., • Solid knowledge of cost control, GP, and kitchen operations., • Ability to produce scalable, service-efficient recipes., • Strong leadership, organisation, and communication skills., • Flexibility to travel between London and Monaco. What We Offer • Leadership role within a growing and evolving restaurant group., • Opportunity to work across multiple concepts and international locations., • Creative input within a structured and professional environment., • Competitive salary and performance-based incentives. Other benefits include: • Comprehensive on-the-job training to develop your skills and knowledge., • Supportive work environment that values respect and teamwork., • Access to our Employee Assistance Programme (EAP) for psychological, financial, and legal support., • Monthly salary payments, paid on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Career development opportunities, including regular appraisals and progression planning. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

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  • Cafe Manager
    Cafe Manager
    hace 4 días
    £16–£17.5 por hora
    Jornada completa
    South Kensington, London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in South Kensington. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

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  • Head Chef
    Head Chef
    hace 5 días
    Jornada completa
    London

    Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Named after the Greek god of the West wind - a soft gentle breeze - Zēphyr offers a casual dining affair inspired by Greek culture and a late-night bar downstairs. This high-volume restaurant is our most vibrant venue in the heart of Notting Hill with a talented team of amazing individuals who thrive in this busy environment. As our Head Chef, we except you to contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene and across the globe. Our philosophy is to do it our way and make the impossible possible. As an experienced Head Chef, we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. The responsibilities would be familiar to you: • Direct all kitchen operations, including food preparation, cooking, and cleanup, • Maintain kitchen equipment as needed, • Supervise chefs and work on building a strong team, • Resolve issues as they arise to ensure the continuation of food service, • Maintain control of the kitchen to ensure efficiency, • Plan menus and set prices based on the availability of ingredients, • Make sure that all staff adhere to food safety and hygiene regulations to ensure a clean and sanitary kitchen Inspect raw and cooked food to guarantee quality, • Collaborate with the Restaurant Manager and owners to align kitchen operations with the overarching goals of the venue, • Direct monthly inventories, • Maintain vendor relationships, • Recruit and train chefs and kitchen staff Requirements: • 5+ years in a Head Chef role, • Ability to remain productive in a high-pressure environment, • Strong attention to detail, • Creativity, • Ability to oversee and manage kitchen operations For the Head Chef role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Head Chef, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

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  • Multi-Site General Manager | West London
    Multi-Site General Manager | West London
    hace 6 días
    Jornada completa
    London

    About Blank Street At Blank Street, we're building the defining food and beverage brand of our generation. We believe the little moments that shape your day are often the most important ones, and they deserve to be special. Over the last five years, we've been crafting a unique menu, designing distinctive spaces, and building a hospitality experience around one vision: turning everyday moments like your morning coffee or afternoon matcha into a daily luxury. It all starts with our people and their commitment to make magic happen each and every day. Sound like you? Keep reading. Who You Are We're looking for someone who is equal parts hospitality-first operator and entrepreneur. As a hospitality-first operator, you hold yourself to a higher standard than anyone would ask of you, and coach the team in the same way. You obsess over the details, thrive in high-volume environments, are passionate about our products and, above all, care about delivering genuine moments of connection. As an entrepreneur, you love building from scratch: hiring a team, setting a culture, opening the doors, and figuring out how to raise the bar from there. We're still building Blank Street as we go, and we look for people who are excited to build it with us. What You'll Own Hospitality Leader • Own every drink that leaves your store. Crafted to perfection, every time., • Keep your store immaculate, front and back of house., • Lead from the front and set the pace of every shift by jumping in where it matters most People Leader • Own recruitment and hire only the highest-potential talent., • Train your team to become exceptional Blank Street baristas., • Nurture the next generation of Blank Street leaders, while ensuring those here for the shorter term feel developed and invested in., • Build a connected, engaged team through a welcoming environment and thoughtful team events. PnL Owner • Design each shift by station with precision, balancing labour productivity with demand., • Oversee inventory, ordering, and waste with discipline., • Spot and execute tactical levers to drive store sales. Change Maker • Lead rollout of new initiatives in your store(s). Land the "why" and "how" with your team, driving real adoption and enthusiasm., • Propose and test new ideas. Collaborate with your OM and HQ to pilot and refine Who are you • 2+ years of experience leading operations in high-growth hospitality/consumer brands, • Experienced hospitality manager with a background in high-volume environments., • Proven ability to build, train, and lead a team from the ground up., • Strong P&L understanding, from labour planning to inventory management., • Hands-on and highly action-oriented., • Genuine passion for coffee, matcha, and delivering great customer experiences Benefits & Perks • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

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  • Part-Time Sales Assistant / Charm Bar Making
    Part-Time Sales Assistant / Charm Bar Making
    hace 8 días
    £12.75 por hora
    Jornada parcial
    Chalk Farm, Camden

    Job Title: Part-Time Sales Assistant – Jewellery & Accessories Available to work: You must be able to work at least 3–4 days per week, including at least one weekend day. Location: Camden Market, London Company: Lyna London About Us 💫 We’re Lyna London — a small, sister-owned jewellery + accessories brand born in 2021. Think high-quality, super cute, everyday pieces that don’t break the bank. We’re all about good vibes, great customer service, and a strong social media presence. You’ve probably seen us on TikTok or IG — now come be part of the story! The Role We’re looking for someone fun, friendly, and creative to join us at our Camden Market location. You’ll be chatting to customers, helping them pick out cute pieces, and even making custom charmbracelets & necklaces on the spot! If you love accessorising, making TikToks, and want a job that’s a bit different, this is for you. What You’ll Be Doing: 🎀 Helping customers & creating a welcoming vibe 🎀 Making charm bracelets/necklaces (training included!) 🎀 Showing off our products + giving styling suggestions 🎀 Using the till to take payments 🎀 Keeping the stall clean, tidy & fully stocked 🎀 Multi-tasking like a pro (serving customers while organising stock etc.) 🎀 Creating fun content for socials (if you’re camera-confident – bonus!) 🎀 Answering phone calls in a polite & friendly way What We’re Looking For: 💬 Outgoing & confident talking to people ⚡️ Able to work in a fast-paced shop (especially on weekends!) 🎨 Creative – loves hands-on tasks like making jewellery 🌱 Eager to learn and grow with a small indie brand 🛍 Retail or customer service experience = a bonus ⏱ Great with time and staying organised 💡 Reliable, takes initiative, and loves good vibes Availability Must-Haves: 📅 You must be able to work at least 3–4 days per week, including at least one weekend day. 📍 Weekend or bank holiday availability is essential Perks You’ll Love 💕 💎 Free jewellery & accessories 💰 Staff discount on everything 🌸 Friendly team, chill vibes, and fun shifts 📸 Get involved in social media & content creation Sound like your vibe? Come join our Lyna London fam at Camden Market and help us create magical moments for every customer 💫

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  • Assistant Manager
    Assistant Manager
    hace 8 días
    £14.5–£15.5 por hora
    Jornada completa
    South Kensington, London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As an Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Assistant Manager
    Assistant Manager
    hace 19 días
    £14–£16 por hora
    Jornada completa
    London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Benefits: • Private Healthcare, • Free Worldwide Gym membership, • Team Performance Based Bonus, • High Street Discounts, • Pension Scheme, • Free drinks all day!, • Free lunch! Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Experienced Pizza Chefs
    Experienced Pizza Chefs
    hace 25 días
    £16–£17 por hora
    Jornada completa
    London

    We are looking for experienced, passionate Pizza Chefs to join our teams (in Battersea Park and Clapham Common) for our busy spring/summer season! Our pizza dough is made in-house by our team of talented bakers, and our pizza chefs create delicious, seasonal toppings to complement the fabulous crispy bases! We opened our first cafe in 2016 and quickly built a fantastic reputation in Battersea Park. In 2021, we launched our second site on Clapham Common, and in 2024 we opened our third cafe in Lincoln’s Inn Fields. We are known for our signature menus of thoughtfully crafted cafe-style dishes, bringing a fresh, seasonal and innovative approach to London’s cafe scene. As a pizza chef, you will be running your own section and will be responsible for prepping toppings and garnishes, as well as making the pizzas during service. Consistency and quality are key to our production. It is essential that you are well organised, with a keen eye for detail and consistency, to be able to maintain our high standards. You will work closely with Front of House, Kitchen, Bakery and KPs - we are one big family team at Pear Tree Cafe and we like everyone to be involved! Requirements: • ability to work in a busy kitchen service, • quality assurance, • attention to detail and consistency, • health, safety and hygiene, • compliance with statutory regulations and legislation, • minimum of 1 year as a pizza chef, • creativity, bringing new ideas to the table, • boundless energy and enthusiasm, • positive “can-do” attitude, • availability between now and September, • weekend availability (as a park cafe, weekends are our busiest periods, so weekend availability is a must!) If this sounds like the perfect job for you, please get in touch!

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  • Sous Chef
    Sous Chef
    hace 1 mes
    £2500–£2700 mensual
    Jornada completa
    London

    We are a passionate Italian restaurant dedicated to authentic flavors, fresh ingredients, and high-quality service. Our kitchen focuses on traditional Italian cooking with a modern touch, using seasonal produce and classic techniques. We are seeking an experienced and highly motivated professional to join our culinary team. This pivotal role involves supporting the Head Chef in all kitchen operations, overseeing staff, maintaining exceptional food quality, and contributing to the development of our Italian menu. Key Responsibilities • Assist the Head Chef in managing all kitchen operations, ensuring smooth service and efficient workflow., • Supervise, train, and mentor junior kitchen staff, including Chef de Parties, promoting a positive and productive working environment., • Oversee food preparation, cooking, and presentation, ensuring adherence to recipes, quality standards, and portion control., • Manage inventory, including ordering, stock rotation, and minimizing waste., • Contribute to menu development, creation of daily specials, and costing., • Ensure compliance with all food safety, hygiene, and HACCP standards., • Maintain cleanliness and organization of the kitchen at all times., • Take charge of kitchen operations in the Head Chef's absence, managing shifts and resolving any issues. Requirements • Proven experience as a Sous Chef or a highly skilled and experienced Senior Chef de Partie in a high-volume restaurant setting., • Extensive knowledge of Italian cuisine, cooking techniques, and ingredients., • Strong leadership, organizational, and communication skills., • Ability to manage and motivate a kitchen team effectively., • Proficiency in inventory management and cost control., • Current food hygiene certification and a thorough understanding of HACCP., • Ability to work under pressure, maintain composure, and make sound decisions in a fast-paced environment., • Flexible availability, including evenings, weekends, and holidays. What We Offer • A competitive salary based on experience and performance., • Opportunity to work with high-quality, authentic Italian ingredients., • A supportive and professional kitchen environment., • Potential for career growth and professional development within our growing team., • Staff meals and employee benefits.

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  • Assistant Cafe Manager
    Assistant Cafe Manager
    hace 2 meses
    £13–£15 por hora
    Jornada completa
    Northwood

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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