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  • Cafe Manager
    Cafe Manager
    17 hours ago
    £15–£16.5 hourly
    Full-time
    South Kensington, London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in South Kensington. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

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  • Part-Time Sales Assistant / Charm Bar Making
    interview badgeInterviews tomorrow
    Part-Time Sales Assistant / Charm Bar Making
    22 hours ago
    £12 hourly
    Part-time
    Chalk Farm, Camden

    Job Title: Part-Time Sales Assistant – Jewellery & Accessories Available to work: Monday, Tuesday, Friday, Saturday & Sunday (You must be able to work at least 3-4 of these days) Location: Camden Market, London Company: Lyna London About Us 💫 We’re Lyna London — a small, sister-owned jewellery + accessories brand born in 2021. Think high-quality, super cute, everyday pieces that don’t break the bank. We’re all about good vibes, great customer service, and a strong social media presence. You’ve probably seen us on TikTok or IG — now come be part of the story! The Role We’re looking for someone fun, friendly, and creative to join us at our Camden Market location. You’ll be chatting to customers, helping them pick out cute pieces, and even making custom charmbracelets & necklaces on the spot! If you love accessorising, making TikToks, and want a job that’s a bit different, this is for you. What You’ll Be Doing: 🎀 Helping customers & creating a welcoming vibe 🎀 Making charm bracelets/necklaces (training included!) 🎀 Showing off our products + giving styling suggestions 🎀 Using the till to take payments 🎀 Keeping the stall clean, tidy & fully stocked 🎀 Multi-tasking like a pro (serving customers while organising stock etc.) 🎀 Creating fun content for socials (if you’re camera-confident – bonus!) 🎀 Answering phone calls in a polite & friendly way What We’re Looking For: 💬 Outgoing & confident talking to people ⚡️ Able to work in a fast-paced shop (especially on weekends!) 🎨 Creative – loves hands-on tasks like making jewellery 🌱 Eager to learn and grow with a small indie brand 🛍 Retail or customer service experience = a bonus ⏱ Great with time and staying organised 💡 Reliable, takes initiative, and loves good vibes Availability Must-Haves: 📅 Monday, Tuesday , Friday, Saturday & Sunday ( Be available to work at least 3-4 days from the mentioned list) 📍 Weekend or bank holiday availability is essential Perks You’ll Love 💕 💎 Free jewellery & accessories 💰 Staff discount on everything 🍫 Free snacks while you work 🌸 Friendly team, chill vibes, and fun shifts 📸 Get involved in social media & content creation Sound like your vibe? Come join our Lyna London fam at Camden Market and help us create magical moments for every customer 💫

    Immediate start!
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  • Assistant Manager (South Ken)
    Assistant Manager (South Ken)
    2 days ago
    £13.5–£14.5 hourly
    Full-time
    South Kensington, London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Head Chef
    Head Chef
    4 days ago
    £55000–£62500 yearly
    Full-time
    Notting Hill, Kensington and Chelsea

    The Pachamama Family is proud to deliver exceptional guest experiences across our venues in Central London. Each of our restaurant concepts is designed as a destination a space where guests can explore diverse culinary influences in an atmosphere that transports them on a unique gastronomic journey. As our Head Chef, you will play a key role in driving our mission to introduce inspiring hospitality concepts to the London restaurant scene and beyond. We believe in doing things our way pushing boundaries, challenging expectations, and turning the impossible into reality. Our dishes, inspired by Mediterranean and Greek cuisine, take guests on a vibrant culinary journey through bold flavours, fresh ingredients, and authentic traditions. The responsibilities would be familiar to you: • Direct all kitchen operations, including food preparation, cooking, and cleanup, • Maintain kitchen equipment as needed, • Supervise chefs and work on building a strong team, • Resolve issues as they arise to ensure the continuation of food service, • Maintain control of the kitchen to ensure efficiency, • Plan menus and set prices based on the availability of ingredients, • Make sure that all staff adhere to food safety and hygiene regulations to ensure a clean and sanitary kitchen Inspect raw and cooked food to guarantee quality, • Collaborate with the Restaurant Manager and owners to align kitchen operations with the overarching goals of the venue, • Direct monthly inventories, • Maintain vendor relationships, • Train chefs and kitchen staff Requirements: • 5+ years in a Head Chef role, • Ability to remain productive in a high-pressure environment, • Strong attention to detail, • Ability to oversee and manage kitchen operations For the Head Chef role, we offer the following benefits and opportunities: • Attractive annual salary based on your skills and experience., • Complimentary breakfast, lunch, and dinner., • Generous staff discount at all group's restaurants., • Comprehensive on-the-job training to enhance your skills and knowledge., • Referral scheme with a £300 bonus for a successful candidate. Other benefits include: • Comprehensive on-the-job training to develop your skills and knowledge., • Supportive work environment that values respect and teamwork., • Access to our Employee Assistance Programme (EAP) for psychological, financial, and legal support., • Monthly salary payments, paid on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Career development opportunities, including regular appraisals and progression planning. If this sounds of interest to you, please send us your CV . Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

    No experience
    Easy apply
  • Kitchen Porter
    Kitchen Porter
    7 days ago
    £12–£13 hourly
    Full-time
    London

    We are looking for exceptional Kitchen Porters staff to join our family! The Role of a Kitchen Porter is simple… to aid the Chefs and kitchen team within food preparation duties and setting up the kitchen ahead of service. Role requires Washing up, Cleaning the kitchen, food prep, any other duties the chefs require. Responsibilities: Keep the kitchen and store areas clean and tidy · Washing up, cleaning and clearing all kitchen areas · Emptying bins, sweeping and mopping floors · Use of cleaning products in a safe manner · To follow cleaning procedures including use of equipment · Ensure the hygiene, cleanliness and tidiness of the kitchen and food counters achieve total customer satisfaction and meet company standards · Follow all Health and Safety requirements for the Kitchen including food storage, manual handling · Disposing of any waste following the guidelines given · Restock the cupboards and fridges when the stock arrive · Supports the Chefs with the running of the Kitchen We are looking for a team player who is: Enthusiastic with a ‘can do’ attitude Able to work well under pressure Respectful to co-workers and customers Able to have an eye for detail and keep our venues beautiful Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

    Immediate start!
    Easy apply
  • Part-Time Sales Assistant – Charm Bar
    Part-Time Sales Assistant – Charm Bar
    11 days ago
    £12 hourly
    Part-time
    Notting Hill, Kensington and Chelsea

    📍 Location: Notting Hill, London 🗓 Days Needed: Monday, Tuesday , Thursday, Wednesday, Friday, Saturday & Sunday (You must be available to work at least 3–4 of these days) About Us We’re Lyna London — a small, sister-owned jewellery and accessories brand founded in 2021. We create high-quality, super cute pieces at affordable prices and are known for our good vibes, great customer service, and strong social media presence. You’ve probably seen us on TikTok or Instagram — now’s your chance to be part of the story! The Role We’re looking for a fun, friendly, and creative Sales Assistant to join our Notting Hill team. You’ll chat with customers, help them choose the cutest pieces, and create custom charm bracelets and necklaces on the spot. If you love accessories, social media, and a role where no two days are the same — this is for you. What You’ll Be Doing: • Creating a welcoming and friendly atmosphere;, • Making charm bracelets and necklaces (full training provided);, • Styling products and giving customer recommendations;, • Operating the till and processing payments;, • Keeping the shop clean, tidy, and well-stocked;, • Confidently multitasking in a busy environment;, • Creating fun content for social media (bonus if camera-confident!);, • Answering phone calls politely and professionally. What We’re Looking For 💫 • Outgoing and confident communicator;, • Comfortable working in a fast-paced retail environment;, • Creative and enjoys hands-on tasks;, • Keen to learn and grow with a small indie brand;, • Retail or customer service experience (a bonus, not essential);, • Organised with good time management;, • Reliable, proactive, and a positive team player. Availability Must-Haves 📅 • Weekend and bank holiday availability is essential Perks You’ll Love 💕 💎 Free jewellery & accessories 💰 Staff discount on everything 🍫 Free snacks during shifts 🌸 Friendly team, fun shifts & good vibes 📸 Opportunities to be involved in social media content ✨ Sound like your vibe? Join our Lyna London fam at Notting Hill and help us create magical moments for every customer 💫 We can’t wait to meet you!

    Immediate start!
    Easy apply
  • Sales Advisor
    Sales Advisor
    12 days ago
    £600–£1200 monthly
    Full-time
    Croydon

    Do you consider yourself as a peoples person? If you're passionate about people and eager to start or advance your career in sales and marketing, this opportunity is perfect for you! Our client is looking for dynamic individuals to join their sales team, whether you're new to sales or have previous experience. Why This Role Rocks: This entry-level sales role gives you the chance to work with some of the UK's most recognized brands, boosting their brand awareness and revenue. No experience? No problem! Our client prides themselves on offering comprehensive career support and coaching. What You’ll Be Doing: Represent Top Brands: Promote some of the biggest names in the UK through Business to business, Residential campaigns and Events Onboard New Supporters: Engage with potential customers and introduce them to various campaigns. Collaborate with a Friendly Team: Work alongside a supportive and energetic team. Learn and Grow: Continuously develop your skills with ongoing training and support. This can be in the office sales impact meetings, networking and on the field on the go coaching. Have Fun: Enjoy a vibrant and lively work environment where having fun is a priority! What They Offer: Full Training and Coaching: Receive thorough customer service and sales coaching and product training. Career Progression: Enjoy continuous opportunities to advance your career. Weekly Pay: Get paid weekly with a structure that rewards your hard work due to the role being on a sub-contractor basis. Free International Travel: Explore new places with free travel opportunities. Lively Environment: Thrive in a fun and enjoyable workplace. Social Events: Participate in regular social nights with the team. Flexible working schedule: Monday-Saturday availability, to have the choice to at least 4 of these days per week. Unlimited Earning Potential: This role offers the chance to earn significantly more than minimum wage with an uncapped earnings structure. You'll be paid per acquisition only, meaning there's no limit to what you can earn! Average earnings in the organisation are between £450-£600 per week. Ready to Jumpstart Your Career? If this sounds like the perfect role for you, our client wants to hear from you! This entry-level position requires no prior experience. Apply Now! Don’t miss out on this incredible opportunity to develop your career, travel, and join a fun-loving team. We’re looking to fill this role immediately, so apply now and start your exciting new journey!

    Immediate start!
    No experience
    Easy apply
  • Graduate Role 2026
    Graduate Role 2026
    13 days ago
    £27000–£30000 yearly
    Full-time
    London

    Graduate Role 2026 Global Insight Conferences Full Time | Office-Based £26,000 – £30,000 (dependent on experience) About the Role Global Insight Conferences, a market-leading international conference and exhibition company, is offering an exciting opportunity for ambitious graduates to begin their careers in conference production, market research, and event management. This role is ideal for graduates who are curious about business, enjoy research and writing, and want a fast-paced role where they take real ownership of projects early in their careers. As a Graduate Conference Producer, you will be responsible for creating high-level business conferences from the ground up - researching industries, speaking with senior professionals, shaping event programmes, and delivering conferences attended by industry leaders. You won’t be observing from the sidelines; you will be responsible for building real events that take place across the UK and internationally. What We’re Looking For We’re looking for graduates with strong academic backgrounds and the drive to build a career in the events and conference industry. You might be a great fit if you: Recently graduated (or graduated within the last couple of years) Have excellent written English and research skills Have office experience Are confident speaking with professionals on the phone Are organised and detail-focused Are comfortable using LinkedIn, Excel, and research tools Are ambitious, proactive, and eager to take responsibility early in your career Enjoy speaking to people on the phone and making meaningful connections Previous work experience (internships, part-time work, placements, or graduate roles) is welcome but not essential. What You’ll Be Doing As a Graduate Conference Producer, you will be the driving force behind each event you produce. Your responsibilities will include: Researching industries and market trends Conducting phone interviews with senior industry professionals Writing conference programmes and agendas Identifying and securing high-profile speakers Managing large outreach campaigns via email and LinkedIn Coordinating with internal teams to ensure the event runs smoothly Running your conference on the day, both in the UK and internationally The role is fast-paced, varied, and intellectually engaging, combining research, writing, networking, and project management. What’s in It for You? We invest in developing graduates and helping them grow quickly in their careers. You’ll benefit from: Competitive starting salary (£26k–£30k DOE) Performance-based bonuses Clear career progression after probation Opportunities to produce and run your own events within your first months Mentorship and training from experienced producers Exposure to global industries and senior business leaders Holistic wellbeing programmes, including wellbeing support Casual dress in the office (business dress at conferences) £500 employee referral scheme Charity and environmental initiatives Pension scheme and inclusive workplace practices About Global Insight Conferences Global Insight Conferences produces high-quality, industry-leading business conferences and exhibitions across the UK and internationally. We pride ourselves on developing talented graduates into industry experts, giving them responsibility early and providing the training needed to grow quickly in the business events sector. Many of our senior team members started their careers here as graduate producers. Ready to Apply? Before applying, please review the job description carefully. We’re looking for graduates who are driven, organised, and excited about building events that bring industries together. If that sounds like you: Apply now and start your career with Global Insight Conferences.

    Immediate start!
    No experience
    Easy apply
  • Experienced Pizza Chefs
    Experienced Pizza Chefs
    26 days ago
    £16–£17 hourly
    Part-time
    London

    We are looking for experienced, passionate Pizza Chefs to join our teams (in Battersea Park, Clapham Common and Lincoln's Inn Fields) for our busy spring/summer season! Our pizza dough is made in-house by our team of talented bakers, and our pizza chefs create delicious, seasonal toppings to complement the fabulous crispy bases! We opened our first cafe in 2016 and quickly built a fantastic reputation in Battersea Park. In 2021, we launched our second site on Clapham Common, and in 2024 we opened our third cafe in Lincoln’s Inn Fields. We are known for our signature menus of thoughtfully crafted cafe-style dishes, bringing a fresh, seasonal and innovative approach to London’s cafe scene. As a pizza chef, you will be running your own section and will be responsible for prepping toppings and garnishes, as well as making the pizzas during service. Consistency and quality are key to our production. It is essential that you are well organised, with a keen eye for detail and consistency, to be able to maintain our high standards. You will work closely with Front of House, Kitchen, Bakery and KPs - we are one big family team at Pear Tree Cafe and we like everyone to be involved! Requirements: • ability to work in a busy kitchen service, • quality assurance, • attention to detail and consistency, • health, safety and hygiene, • compliance with statutory regulations and legislation, • minimum of 1 year as a pizza chef, • creativity, bringing new ideas to the table, • boundless energy and enthusiasm, • positive “can-do” attitude, • availability between now and September, • weekend availability (as a park cafe, weekends are our busiest periods, so weekend availability is a must!) If this sounds like the perfect job for you, please get in touch!

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  • Shop Assistant
    Shop Assistant
    28 days ago
    £12.21–£13 hourly
    Full-time
    Croydon

    About Wing Yip For over half a century, Wing Yip has been recognised as one of the UK’s most established suppliers of Oriental food products. Serving both retail shoppers and the catering industry, we operate four major retail centres supported by a nationwide distribution network and a team of more than 370 employees. Our Croydon branch is now looking for motivated and dependable individuals to join us as Retail Assistants. Role Summary In this position, you will play an important part in keeping the store running efficiently while delivering friendly, professional service. This active and fast-moving role is well suited to someone who enjoys hands-on work, customer interaction, and being part of a supportive team. Key Duties • Maintaining a clean, organised, and customer-friendly shop floor, • Replenishing shelves and helping arrange product displays, • Building product knowledge to assist shoppers effectively, • Working with fresh produce such as vegetables, meat, and seafood, • Carrying out manual handling tasks, including lifting, • Supporting early morning operations (from 7:00 a.m.), • Dependable, enthusiastic, and approachable, • Strong team players with a positive attitude, • Quick to learn and comfortable in a busy environment, • Able to work weekends and early shifts, • Competitive salary and staff discount, • Full training with continued development opportunities, • Clear pathways for long-term career progression

    Immediate start!
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  • Kitchen Supervisor
    Kitchen Supervisor
    1 month ago
    £13.95–£14.95 hourly
    Full-time
    London

    Join Our Growing Farmily as a Kitchen Supervisor! ✔ Monday to Friday – No Weekends! We’re on the lookout for an experienced, ambitious, and energetic Kitchen Supervisor who holds high standards and has a genuine passion for great food and great people. If you’re ready to grow with a young, expanding team—and enjoy your weekends free—this could be the perfect role for you! In this role, you’ll support the Kitchen Manager with daily operations including cost control, food quality, productivity, and health & safety. You’ll also be a key leader in the kitchen—supervising the team, upholding our standards, and helping everyone deliver their best. What We Offer • Monday to Friday work schedule – enjoy your weekends off!, • £14.95/hour (including a weekly £1 Mystery Shopper bonus), • Daily food allowance during shifts + unlimited coffee, • 50% off across all our restaurants when off-duty, • Paid day off on your birthday, • Healthcare cash plan, • Discounts on Pantry favourites (including our tahini chocolate spread!, • Team socials & annual parties, • Clear opportunities for career development, • Green Commute Cycle Scheme, • Employee Assistance Programme (mental health & well-being support) Key Responsibilities • Deliver consistently outstanding food quality—from prep to service, • Support in training and developing kitchen team members, • Maintain excellent kitchen health & safety standards, • Support the Kitchen Manager in managing operational costs What Makes a Great Farmer? • Experience running a fast-paced kitchen, • A colourful personality—bold yet humble, • True passion for great food and great people, • A caring leadership style that supports and develops the team At Farmer J, we prepare delicious food from scratch using the best ingredients, sourcing locally whenever possible from high-welfare UK farms. We take pride in what we do… and yes, we proudly wear bandannas! Does this sound like you? Apply now — we can’t wait to hear from you!

    Immediate start!
    No experience
    Easy apply
  • General Manager
    General Manager
    2 months ago
    £48000–£52000 yearly
    Full-time
    London

    We're looking for a dynamic new GM to take the reins at our Flagship Restaurant in Westfield White City. If you're a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you'll thrive in this role. The restaurant fits 100 covers 🪑🪑🪑 We have a strong mix of in house 🍽️ and Deliveroo 🥡 sales. It’s a really vibey site with tons of regulars, we get great footfall from the shopping centre and cinema but we’re also a destination restaurant for locals. About the Role Pay + Contract 🤑 This is a 48h/wk full time contract that requires a mix of opens/closes over 5 days a week. This usually works as 45 hours on shift on the rota and a flexible 3 hours of admin. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£36k/yr) Service Charge (around £10-12k/yr) based on worked hours, Tronc system Target based Bonus Package (£4k/yr, paid quarterly) + £2.6k pa Deliveroo sales bonus (paid monthly) This means a very achievable annual take home of £50k+ / yr About You ☺️ • Previous GM experience is essential, with at least 2-3 years in a similar sized site location., • Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience., • Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere., • Taking the time to use your past experience to train and mentor your team., • Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site., • Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!

    Easy apply
  • Rental Desk Coordinator (Sound)
    Rental Desk Coordinator (Sound)
    2 months ago
    Full-time
    Brixton Hill, London

    Role Overview To coordinate and oversee the daily activities of the Hire Desk within a professional sound rental company. Acting as a key point of contact for clients and internal teams. The role is responsible for ensuring hire enquiries, quotations, invoicing, and resource allocation are handled accurately and efficiently, contributing to strong customer relationships, the smooth delivery of rental operations, creating new client relationships and opportunities. Main Duties • Act as a primary point of contact for hire enquiries, managing incoming calls and emails in a professional and timely manner, • Prepare, issue, and manage accurate hire quotations, ensuring commercial and operational requirements are met, • Oversee the invoicing of hire jobs, ensuring accuracy, completeness, and adherence to company procedures, • Liaise proactively with clients to confirm requirements, provide updates, and resolve queries throughout the hire process, • Input, manage, and maintain quotations within company systems, • Maintain accurate and up-to-date hire records, including the entry of new stock into the hire management system, • Monitor equipment availability, identifying potential conflicts and coordinating solutions, • Arrange sub-hire of equipment when required, in line with guidance from the Rental Manager, • Assist with purchasing of equipment as instructed, ensuring records and approvals are correctly followed, • Attend and contribute to departmental and company meetings, including the weekly company meeting, • Act as a deputy for the Rental Manager during periods of absence, supporting continuity of service General Duties • Maintain the highest standards of customer service to continually improve the service delivered to clients, • Ensure all work is carried out in accordance with Health & Safety regulations and safe working practices, • Follow and adhere to all company policies, procedures, and systems, • Maintain strict confidentiality at all times regarding the company, its suppliers, and its customers, • Ensure all paperwork, records, and system entries are accurate, up to date, and securely stored, • Actively participate in training and development to enhance skills and knowledge, • Maintain clean, tidy, and organised working areas in line with company housekeeping standards, • Proactively suggest and support improvements to efficiency, processes, and company image, • Provide holiday and sickness cover as required, • Undertake any other reasonable duties necessary to ensure a professional service is provided at all times Skills, Knowledge & Experience • Proven experience working in a rental environment, ideally within the sound, AV, events, or technical production industry, • Solid understanding of professional sound and/or AV equipment and its application within a rental context, • Good practical understanding of rental desk operations, including quotations, invoicing, and equipment scheduling, • Confident communicator with the ability to liaise effectively with clients, suppliers, and internal teams both verbally and in writing, • Demonstrated ability to work independently, using initiative and sound judgement in a fast-paced environment, • Strong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines, • High level of accuracy and attention to detail when handling quotations, invoices, and system data, • Competent numeracy and ICT skills, with experience using rental / Inventory stock systems, • Enthusiastic, reliable, and flexible approach, with a strong customer-service mindset, Job Type: Full-time

    No experience
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  • Assistant Cafe Manager
    Assistant Cafe Manager
    2 months ago
    £13–£15 hourly
    Full-time
    Hounslow

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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