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  • Area Sales Manager North West / North
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    Area Sales Manager North West / North
    2 hours ago
    Full-time
    Manchester

    AREA SALES MANAGER - NORTHERN CLUSTER Is selling in your DNA? Have you got a knack for unearthing leads and turning them into loyal customers? Do you thrive on building and nurturing relationships? You’d be at the sales-helm of our Northern region cluster of Locke properties based in Manchester/Liverpool, as we combine stabilising open properties with launching new buildings across the region. Reporting to the Senior Director Sales - UK, you’ll take ownership of key pre-opening planning as well as ongoing sales activity, using your local knowledge and networking prowess to develop profitable, sustainable business. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Developing and executing a local sales plan for each of the properties within the North cluster Owning a high-activity sales pipeline, including consistent outbound prospecting (cold calls, emails, face-to-face meetings) to meet KPIs Driving a structured volume of weekly sales activity, including minimum call, meeting and proposal targets Managing key clients, conducting reviews to identify opportunities and executing development plans to maximise revenue Actively assisting with B2B sales, managing key local accounts and liaising with the central sales team to engage with key central accounts Ensuring databases are kept up to date Staying in-the-know with Locke business developments across all locations Reporting to key stakeholders on sales activity Networking at events, exhibitions and conferences to grow strong relationships Hosting fam trips, property showcases, sales presentations and events Taking part in training when needed THE FIRE YOU CARRY Innate customer service skills No-nonsense commercial awareness Brain built for problem solving Drive to hit and exceed stretching sales KPIs Comfort working in a high-accountability, target-led sales environment Resilience and stamina to maintain consistent outbound activity Competitive, self-motivated and disciplined in managing activity levels Impeccable planning and organisation Next-level communication Competence in Word, PowerPoint and Excel for sales presentations and reporting YOUR PROVEN TRACK 4+ years’ experience in hotel, serviced apartment, or relocation housing sales, ideally across multiple markets. Experience managing client portfolios with annual revenues of £3m+. Demonstrable understanding of Locke’s business and brand Proven experience succeeding in a high-KPI sales role with clear expectations around calls, meetings and pipeline Local knowledge and contacts in the North region Hospitality sales and account management experience in the North WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • F&B Team Member Part Time
    F&B Team Member Part Time
    7 hours ago
    Full-time
    Manchester

    We are looking for a F&B Team member to join Whitworth Locke, Manchester. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. In an (overly simplistic) nutshell our Team members are; Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses What you'll be doing... Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish. Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled. Serve food and drinks with care, keeping presentation standards high and timing smooth. Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space. Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks. Keep the dining area stocked by assisting with inventory and restocking supplies. Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace. Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation. But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty. Our House Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve. When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke. In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. But most importantly, we offer you a role in our story and the chance to write your own chapter. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit About Locke Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit .

    No experience
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  • F&B Manager
    F&B Manager
    1 day ago
    Full-time
    Manchester

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The Food & Beverage Manager will ensure a high standard of service and customer satisfaction while maximising profitability. They manage F&B employees, time & attendance, budgets, service delivery and quality control, playing a key role in the overall guest experience. What it looks like. Ensure seamless daily operations, balancing efficiency with high service standards. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. Drive cost efficiency across all departments while maintaining quality and service standards. Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. What you'll need. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. Advanced knowledge of food and beverage systems and service delivery. Hospitality experience at a busy property Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software. Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

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