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We’re Capital on Tap \n Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. \n Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. \n 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! \n This is an in-office role, the Junior Business Development team works from our central Brighton offices 5 days per week. \n What You’ll Be Doing \n The Capital on Tap Sales Academy is a six-month training program that equips you to sell our award-winning business credit card to UK businesses. It's ideal for those starting a sales career, combining learning and growth. You'll learn about our product, customers, and sales techniques, while gaining insights into the payments industry and business finance. You'll shadow top performers, interact with various teams, and work towards targets. Finally, you will focus on applying your knowledge, managing your portfolio, and refining your pitch, with the opportunity to advance to Business Development Manager. \n\n • Sourcing leads to build and manage your pipeline\n, • Making 30-50 outbound cold calls per day\n, • Managing customer accounts and driving card spend\n, • Working towards and hitting targets!\n\n We’re Looking For \n\n • A record of success in any sort of customer service, sports or extracurricular activities\n, • Excellent communication skills\n, • An energetic and personable character with the ability to build rapport over the phone\n, • Positive attitude and willingness to learn and develop\n, • Self-motivated and goal-oriented with a drive to be successful\n, • No prior telesales or cold calling experience is required - we'll teach you everything you need to know!\n\n Diversity & Inclusion \n We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. \n Great Work Deserves Great Perks \n We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: \n Private Healthcare including dental and opticians services through Vitality \n Worldwide travel insurance through Vitality \n Access to a women's health platform via Hertility \n Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) \n Salary Sacrifice Pension Scheme up to 7% match \n 28 days holiday (plus bank holidays) \n Enhanced Parental Leave \n Cycle to Work Scheme \n Season Ticket Loan \n 6 free therapy sessions per year \n Dog Friendly Offices \n Free drinks and snacks in our offices \n Check out more of our benefits, values and mission here. \n \n Interview Process \n First stage: 15 minute intro and values call with Talent Partner or the Academy Manager \n Second stage: In person assessment day

About the Role: Dexerto is seeking a Senior Account Manager to lead the delivery and execution of content and media campaigns within our Integrated Marketing team. You'll be the strategic bridge between our clients and creative production capabilities, ad operations and talent teams, managing complex campaigns that span custom video productions, digital creative, social and media performance campaigns and experiential activations. This is a fully remote / home based role. As a senior member of the customer success team, you'll take ownership of key client relationships while mentoring junior team members and driving best practices across our operations. You'll work cross-functionally with editorial, design, video, and business development teams to deliver campaigns that authentically connect brands with gaming, entertainment and esports audiences. About Dexerto: Dexerto is the world's leading esports and gaming media platform, pioneering coverage that celebrates professional gamers as the new athletes and content creators as the new pop stars. Our award-winning content reaches millions of passionate fans globally. Key Responsibilities: • Lead end-to-end campaign management for high-value direct advertiser accounts, • Develop strategic creative briefs and oversee production timelines across multiple platforms, • Manage client relationships, serving as primary point of contact for campaign strategy and execution, • Coordinate cross-departmental teams to ensure seamless campaign delivery, • Negotiate with external production partners and manage campaign budgets, • Identify opportunities to innovate and elevate creative executions, • Mentor junior staff and contribute to team development, • Streamline communication flows between clients, internal teams, and external partners Requirements: • 5+ years of account management experience at a creative agency, media company, or brand, • Proven track record managing complex, multi-platform creative campaigns, • Experience with experiential marketing and live event coordination, • Strong understanding of gaming culture, esports, and digital content trends, • Demonstrated ability to manage multiple high-priority projects simultaneously, • Experience negotiating contracts and managing substantial campaign budgets, • Strategic thinking with hands-on execution capabilities, • Excellent communication and stakeholder management skills, • Must be UK-based for remote working (flexibility for occasional travel) What We Offer: • Competitive salary commensurate with experience, • Fully remote working with flexible hours, • Opportunity to work with world-class brands, • Professional development and career progression opportunities #li-remote

.NET Developer, SQL Server - Global Fitness Movement - Melksham, Wiltshire (Tech stack: .NET Developer, .NET 9, ASP.NET, C#, SQL Server, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer) Born in 2012 in California, our client began development on an app and website that made finding and booking classes effortless for fitness goers across the state. The company is now changing how people live their lives, bringing together a community of enthusiasts, helping people find the activities that make their true selves come alive or supporting small businesses and studios across the entire globe. They believe that being active is the key to living a happy and healthy life. Our client is now active in over 15 countries and continues rapid growth on a yearly basis. It takes a team to make things happen and this team includes some of the most talented .NET Developer in the industry. They do not just have the best developers - but also the best karaoke stars, community activists and amateur chefs. Together, they are making the world an active place, which makes every day pretty damn gratifying. They are looking for .NET Developer with excellent knowledge of object orientated development principles and technologies such as: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. You will receive expert training on the latest technologies including: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban, Azure SQL and MongoDB. All positions come with the following benefits: • Annual bonus., • Free medical, dental and vision coverage., • Flexible work hours., • £5,000 training allowance., • Healthy (and unhealthy) snacks., • Charitable giving programs., • Casual dress - fitness wear encouraged!, • Team classes, events and happy hours. There is no 'I' in team. By working with talented individuals and developing upon innovative ideas, the team continues to succeed and grow. They are a global movement with big plans for the future. It is an incredible opportunity so if you are interested, act and apply today! Location: Melksham, Wiltshire, UK / Remote Working Salary: £40,000 - £55,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

Lift Off Your Career as a Business Development Manager - home based with some field based meetings - London South East. Our client are looking for a really strong and passionate Business Development Manager for a highly successful Digital Marketing Agency. Digital marketing doesn’t have to be scary, our client makes sure that you are engaged with the full end-to-end process…they don’t baffle with buzzwords. The client are also completely transparent with pricing, there will be no hidden costs along the way, just results-driven digital marketing solutions that align with client goals and budget. Their commitment to clarity means clients always know what they are getting and why, the aim is to demystify the digital landscape, ensuring that clients have a clear understanding of how each element of their campaign contributes to success. With our client, digital marketing becomes an accessible and empowering tool to elevate brands and reach new heights.Job role: • Hunt for New Business: Search for uncharted territories by prospecting through self-sourced leads and our treasure trove of company-provided opportunities., • Tailor Stellar Solutions: Engage in face-to-face and virtual consultations to capture customer needs and offer outstanding digital marketing solutions., • Seal the Deal: Present and negotiate like a galactic diplomat to close deals with new and existing clients., • Client Universe Management: Nurture relationships to ensure a seamless customer experience and manage accounts for up to 12 months after the sale., • Data Analysis: Conduct in-depth reviews to identify growth opportunities, boosting client ROI and ensuring long-term success. What We’re Looking For: • Proven Sales Success: You’ve navigated the sales universe (Field Sales or High Performing Telesales) and emerged victorious!, • Digital Marketing Knowledge: Preferable, but not essential, • Skills for the Stars: Strong relationship-building, negotiation prowess, resilience in overcoming objections, and stellar presentation skills., • Driving License: A full UK driving license is a must, but remember, keep it under 6 points—safety first in our galaxy! Salary & Benefits: Galactic Earnings Await! • Base Salary: Negotiable, • Uncapped Commission Structure: The sky's not the limit—earn as much as you can!, • Car Allowance: Up to £4,200, • Competitive Earnings: With a stellar base salary and uncapped commissions, your earnings will be out of this world!, • Career Trajectory: With a clear path through the galaxy into roles like Senior Account Manager and Digital Account Director, we tailor your journey to align with your ambitious aspirations., • Collaborate with Top Brands: Partner with space-age leaders like Google, Meta, TikTok, Shopify, and WordPress—helping businesses orbit new heights!, • Supportive Culture: Join a high-energy, motivated crew where teamwork fuels our success. If you're ready to take your sales career to the next stage, we want to hear from you! Even if you don’t tick every box, we believe in the potential —so don’t hesitate to apply. Sandiford Green Operate as a recruitment business in relation to this vacancy.

As a member of the ShipBob Team, you will... • Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob., • Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights., • Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote in London, UK Role Description: We are expanding our amazing sales team in the UK and looking for rising stars to build that team with us. This is a unique opportunity to take a proven and scalable business model and further roll it out in the UK. Our award winning technology stack, rock solid fulfillment operations and ShipBob brand name will help generate leads. We are looking for Account Executives willing to work in a start-up environment, be self-driven, identify exciting new customers and work autonomously in a frictionless environment to reach the rewarding quota. As one of the early joiners in a high growth organization and in a high growth market there will be opportunities to grow with ShipBob. Of course, there will be gaps in learning, processes to be established, and market nuances to learn, so the successful candidate must have a high appetite to learn, improvise and develop. Don’t panic though, the role will be heavily supported by the team that rolled out 7,000 other clients and opened 35 fulfillment centers. What you’ll do: • Bring in new business to attain revenue targets using self-sourcing techniques., • Self-source prospects who will convert to customers using internal databases, creative online searches, self-created cadences and marketing campaigns, referrals and other means., • Qualify prospects and sell ShipBob’s value propositions to bring in new business that is operationally fit for ShipBob., • Connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to determine a mutual fit., • Move customers efficiently through the sales process, ensuring all expectations are properly set and understood., • Negotiate pricing, contract terms and general partnership agreements., • Have a thorough understanding of both our tech offerings and Operational capabilities., • Maintain an updated, clean and thorough pipeline to ensure proper forecasting as well as up to date CRM notes so account status is clear., • Give feedback to management to continue to improve the sales process and Merchant experience., • Ensure proper handoff to the post sales team., • Identify local nuances and help improve processes, tools and documentation., • Additional duties and responsibilities as necessary. What you’ll bring to the table: • At least 18 months as an Account Executive or Sales Representative in the eCommerce fulfillment or OMS/WMS/TMS tech space., • Ability to foster great teamwork and motivate those around you., • Excellent verbal and written communication skills., • Organization and time management skills., • Established track record of success in a Sales position., • Ability to understand client needs and handle the negotiation process., • Computer skills, especially MS Excel and CRM software. Perks & Benefits: • Medical and Wellness Benefits, • Life Assurance, • Income Protection, • Pension Scheme, • See Our High-Performing Culture >>> (@lifeatshipbob) We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (_). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About the Role: Dexerto is seeking a Senior Account Manager to lead the delivery and execution of content and media campaigns within our Integrated Marketing team. You'll be the strategic bridge between our clients and creative production capabilities, ad operations and talent teams, managing complex campaigns that span custom video productions, digital creative, social and media performance campaigns and experiential activations. This is a fully remote / home based role. As a senior member of the customer success team, you'll take ownership of key client relationships while mentoring junior team members and driving best practices across our operations. You'll work cross-functionally with editorial, design, video, and business development teams to deliver campaigns that authentically connect brands with gaming, entertainment and esports audiences. About Dexerto: Dexerto is the world's leading esports and gaming media platform, pioneering coverage that celebrates professional gamers as the new athletes and content creators as the new pop stars. Our award-winning content reaches millions of passionate fans globally. Key Responsibilities: • Lead end-to-end campaign management for high-value direct advertiser accounts, • Develop strategic creative briefs and oversee production timelines across multiple platforms, • Manage client relationships, serving as primary point of contact for campaign strategy and execution, • Coordinate cross-departmental teams to ensure seamless campaign delivery, • Negotiate with external production partners and manage campaign budgets, • Identify opportunities to innovate and elevate creative executions, • Mentor junior staff and contribute to team development, • Streamline communication flows between clients, internal teams, and external partners Requirements: • 5+ years of account management experience at a creative agency, media company, or brand, • Proven track record managing complex, multi-platform creative campaigns, • Experience with experiential marketing and live event coordination, • Strong understanding of gaming culture, esports, and digital content trends, • Demonstrated ability to manage multiple high-priority projects simultaneously, • Experience negotiating contracts and managing substantial campaign budgets, • Strategic thinking with hands-on execution capabilities, • Excellent communication and stakeholder management skills, • Must be UK-based for remote working (flexibility for occasional travel) What We Offer: • Competitive salary commensurate with experience, • Fully remote working with flexible hours, • Opportunity to work with world-class brands, • Professional development and career progression opportunities #li-remote

.NET Developer - Global Fitness Movement - Guildford (Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer) Born in 2012 in California, our client began development on an app and website that made finding and booking classes effortless for fitness goers across the state. The company is now changing how people live their lives, bringing together a community of enthusiasts, helping people find the activities that make their true selves come alive or supporting small businesses and studios across the entire globe. They believe that being active is the key to living a happy and healthy life. Our client is now active in over 15 countries and continues rapid growth on a yearly basis. It takes a team to make things happen and this team includes some of the most talented .NET Developer in the industry. They do not just have the best developers - but also the best karaoke stars, community activists and amateur chefs. Together, they are making the world an active place, which makes every day pretty damn gratifying. They are looking for .NET Developer with excellent knowledge of object orientated development principles and technologies such as: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. You will receive expert training on the latest technologies including: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB. All positions come with the following benefits: • Annual bonus., • Free medical, dental and vision coverage., • Flexible work hours., • £5,000 training allowance., • Healthy (and unhealthy) snacks., • Charitable giving programs., • Casual dress - fitness wear encouraged!, • Team classes, events and happy hours. There is no 'I' in team. By working with talented individuals and developing upon innovative ideas, the team continues to succeed and grow. They are a global movement with big plans for the future. It is an incredible opportunity so if you are interested, act and apply today! Location: Guildford, Surrey, UK / Remote Working Salary: £30,000 - £45,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! We’re looking for a Senior Product Designer who actually wants to shape a product, not just push pixels. If you love digging into messy enterprise problems, talking to users, and designing solutions that make real people’s lives easier, you’ll fit right in. We’re growing fast, building in an evolving industry, and working with teams around the world who care about doing great work without the ego. In this role, you’ll get to: Take real ownership, from scrappy sketches to polished prototypes to shipped features. And then you’ll measure, learn, and do it again. Be the Design Lead within a tight product trio (Product + Engineering + You). You won’t just “make the mockups”; you’ll shape what we build and why. Work shoulder-to-shoulder with Product to simplify workflows, remove friction, and make our platform feel effortless. Partner with developers throughout the build process so what ships is high-quality, intentional, and true to the design. Help evolve and maintain our Design System, not as a static library, but as a living foundation for speed and consistency. Run usability tests, talk to real humans, and push for insights that meaningfully improve the work. Collaborate with Product on research plans, interviews, synthesis, the whole loop. Look beyond tickets. Spot opportunities, challenge assumptions, and help shape the product strategy. Who you are and what you’ll need for this position: You’ve spent 4+ years designing for B2B SaaS (Product Designer, UX Designer, Product Manager, titles matter less than the work). You’re fluent in UX/UI patterns and know when to follow them… and when to break them. You can map user flows fast, prototype even faster, and explain your thinking clearly. You’ve worked in Agile squads before and know how to collaborate with engineers without drama. You understand the basics of front-end tech so your designs are grounded in reality, not fantasy. You communicate clearly, especially asynchronously, with thoughtful docs, not endless meetings. You care deeply about solving real user problems, not polishing pixels for Dribbble. You’re curious, self-driven, low-ego, and allergic to “that’s not my job.” Comfortable working with distributed teams. Most work is async and flexible, but occasionally we’ll ask for a later call. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. What you will get from us: People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. Who we are: CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. Compensation, Benefits and Beyond: We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.