Store operational jobs in United Kingdom - Page 3

🚀 Join the Wowcher Team - We're Hiring a Junior Merchandiser! 🚀 Location: London (Embrace the office vibes - 4 days a week!) Are you a ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! Your Mission: The Analysis function within the travel team at Wowcher is responsible for ensuring we have an appropriate range of both UK and international travel deal content on the website, working with the sales team to secure this content. Also to ensure that the content that is put live is structured and priced in the optimal way to drive sales. Determining this mix will require analysis of a wide range of internal performance data as well as assessing wider industry trends. The team is responsible for compiling the business’ online shop window using both qualitative and quantitative data to select the most appropriate deals to display on-site to consumers as well as through our push marketing activities. The Analysis team will provide insight to Sales teams and Management in order to meet changing consumer preferences and adapt to seasonal change. The team also supports the administrative responsibilities required to get a deal live from the point of signing, including managing compliance work. Responsibilities Include: • Providing sales team focus to improve the quality of deals submitted for site by analysing deal performance., • Owning and growing revenues from the travel market, spotting key trends and driving opportunities to drive revenue., • Leading a team of 2 analysts to best deliver the team’s objectives, • Preparing email content sent out to the relevant subscriber base by analysing deal performance & customer trends., • Preparing presentational data for clients containing results of campaign email material., • Monitoring the effectiveness of campaigns & email material., • Providing strategic & commercial insight to senior management., • Driving operational change to improve schedule planning & identifying needs & opportunities within the business to increase customer engagement. Key Skills • Degree level education or significant previous experience within the travel industry, • High levels of proficiency in Microsoft tools (e.g. excel), • Knowledge of SQL would be an advantage, • Ability to analyse data sets in order to arrive at logical conclusions, • Experience of leading teams on a day to day basis, • Ability to multitask and respond to ad-hoc data requests whilst taking care of ongoing tasks / projects, • Ability to work with people with a variety of styles and working cultures, • Ability to prioritise and maintain composure when challenged by others within the business Why Wowcher is your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Thursday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!!

🛍️ Senior Product Manager | Scheduling & Booking Platform | Household Brand | FTC 🛍️ Role: Senior Product Manager Location: London - 2 days p/w in the office Contract duration: Until the end of 2026 Salary: up to £100,000 Are you an experienced Product Manager? Are you excited by the challenge of transforming a critical business service and embedding product thinking into a growing team? Do you want to work for a popular, well-known retailer? If so, this could be the perfect next role for you! This business is a household name across the UK 🇬🇧 and has significantly matured its product & tech team over the last few years. They are now looking to transform their scheduling and booking platform (a core part of the customer experience that handles over 130,000 requests per year & drive 30-40% of their revenue) into a scalable, integrated, and online-enabled service. 💻📈. As Senior Product Manager you will lead this high-profile transformation project from ideation through to operational execution, working with internal stakeholders, store teams, and external partners. 🏬🛍️ What are they looking for? • A proactive Product Manager with experience driving change in operational systems 🛠️, • Able to work with complex integrations, and internal platforms 🔗, • Skilled in stakeholder management and leading cross-functional teams 🤝, • Customer-focused with a deep understanding of operational workflows 👥, • Capable of managing sensitive change that impacts existing processes while delivering business improvements ⚖️, • Nice to have: experience in retail 🛍️ Key Responsibilities: • Lead the transformation of the scheduling and booking platform over the next 12 months 📅, • Operationalize the platform online and integrate it fully into stores 🖥️🏬, • Manage external partners for scheduling and route optimization 🚚, • Work closely with store teams to ensure smooth adoption of the new platform 👌 This is a high-profile, fixed-term opportunity to lead a critical operational transformation and make a tangible impact on a growing retailer’s core systems. You will work alongside a supportive Product Director and product team and take ownership of the project from start to finish. Please send your CV now for more information on both the role and company. ✉️ 🛍️ Senior Product Manager | Scheduling & Booking Platform | Household Brand | FTC 🛍️

Context of the Role The Access Store is the operational heart of the company. The role of the Maintenance Operative is to provide a high quality and effective maintenance and repair service to our stores located in South East/South West London. Principle Objectives: The Principle Objective of the role is to carry out a multi - tasking role safely and to a large extent unsupervised, and the ability to recognise any task which you consider outside your skill base. You will be responsible for maintaining a high quality of work and act in a professional and courteous manner at all times. MAIN DUTIES Plumbing - The role involves significant plumbing jobs and therefore would require you to have strong and proven working experience in this area: · Attend to minor leaks on hot and cold services on pipework · Replacement of taps/washers · Clearance of internal waste pipe blockages · Minor tile replacement and re fixing of sanitary ware In addition to in-depth proven working experience and knowledge in plumbing jobs, the role will also require the successful candidate to come with the ability to undertake a range of other key work activities including: Carpentry · Ease and adjust all forms of timber or steel framed doors · Fit and adjust door closure mechanisms · Re hang doors · Fit new lock mechanisms · Fit shelving and repair and adjust cabinet or locker doors · Replace timber decking on trolleys Painting · Office/Storage decorations and touch up work to damaged area’s · Repainting of trolley’s, bollards · Floor painting Sheet Metalwork · Repairs to storage units · Fitting replacement locks and door number plates and small external signs · Accident damage works, removal of dents, limited panel replacement, refitting bump strips and unit corner protection plates · Re fixing security mesh · De burring of unit doors and removal of sharp edges · Repairs to trolley’s Electrical . To change lamps & starters to storage and office area’s Other tasks . Any other tasks assigned by the Line Manager and Head of Department An ideal candidate must have: · Full clean driving licence. . Minimum 5 years’ experience working in a similar maintenance role. . Qualifications in similar field is desirable. . Must be ideally located within South East/South West London area. · Excellent and safe driving skills adhering to the Highway Code and driving laws of England and Wales. · Understanding of basic safety rules in connection with the safe use of tools and safety equipment (PPE) · Fluent knowledge in the safe use of ladders · Fluent knowledge in the safe use of solvent, paint cleaners and two pack epoxy paints · An understanding of manual handling and lifting techniques · The ability to carry out pre-use safety inspections of tools and equipment. Skills and competencies required for this role are: · Excellent map reading skills and ability to plan routes · Good level of communication skills. · Hard working and proactive with the ability to follow instructions and work to deadlines. · Ability to prioritise work appropriately and multi-task. · Attention to detail and good organisational and time management skills. · Ability to use initiative and self – motivated to work effectively as an individual and as part of a team. · Flexible and courteous. If you meet the above requirements, please feel free to apply now!!

Deputy Manager – Luxury Retail, Flagship Concession Location: Central London (Prestigious Department Store) Status: Full Time, Permanent Reports to: General Manager Team Size: Managing a team of 17 FTE About the Role Our client, a globally recognised luxury brand, is seeking a dynamic and commercially minded Deputy Manager to join their flagship concession in one of London’s most iconic department stores. As part of the senior management team, you will be instrumental in driving sales performance, leading and developing a high-performing team, and ensuring an exceptional customer experience. This is a hands-on leadership role where you will be equally confident on the shop floor, coaching your team, and behind the scenes, managing operations and ensuring the seamless running of the concession. Key Responsibilities • Lead, inspire, and motivate a team of 17, ensuring high engagement, strong performance, and consistent delivery of exceptional client service., • Partner with the General Manager to drive business growth, implement strategic initiatives, and maximise sales opportunities across multiple product categories., • Oversee all aspects of concession operations including stock management, HR administration, payroll, and visual presentation standards., • Ensure client relationships are nurtured and expanded through personalised service, effective use of CRM tools, and clienteling strategies., • Maintain operational excellence by aligning front and back-of-house functions, streamlining processes, and ensuring compliance with brand policies., • Support recruitment, onboarding, and training initiatives to ensure the team is equipped with the skills and knowledge to succeed., • Monitor performance metrics, prepare reports, and recommend action plans to achieve and exceed targets. About You • Significant experience in a leadership role within luxury retail or a high-profile service environment., • Proven track record of managing and developing teams to deliver outstanding results., • Strong commercial acumen with the ability to analyse business performance and identify growth opportunities., • Exceptional communication and interpersonal skills, with the ability to inspire confidence and build trust with both customers and colleagues., • Highly organised, adaptable, and resilient, with the ability to thrive in a fast-paced, high-demand environment., • Impeccable personal presentation, aligned with luxury brand standards. The Opportunity This is a rare chance to join a world-class luxury brand in a senior operational role at one of the most prestigious retail locations in the UK. The successful candidate will have the autonomy to lead a talented team, influence business direction, and be part of a brand that celebrates individuality, creativity, and excellence. How to Apply If you are a commercially astute leader with a passion for luxury retail and exceptional client experiences, we would love to hear from you. Due to the high volume of applications, we regret that we are unable to respond to all applicants.

Project Manage or Senior Project Manager (WMS Experience essential) About Logistics Reply UK: Logistics Reply UK is a company within the broader Logistics Reply network and is backed by the €2B+ global Reply Group. We provide transformative warehouse, store and supply chain software for retailers, brands and 3PL’s. Our solution suite LEA Reply™, is a modern, cloud-native and microservices-based and its recognised in all the major analyst reports, including Gartner, Fraunhofer, Nucleus and IDC. Our comprehensive suite includes: 🔹 Supplier Portal 🔹 Dock Scheduler 🔹 Yard Management 🔹 Warehouse Management 🔹 Warehouse Execution 🔹 Hub & Network Management 🔹 Delivery Management 🔹 In-Store Picking 🔹 Last Mile Delivery 🔹 In-Store Logistics 🔹 Drop Shipping 🔹 Resource Planning 🔹 Control Tower Visibility 🔹GaliLEA (AI capabilities) Logistics Reply has a local presence in seven countries across three continents. We drive innovation with a dedicated R&D team and local consulting resources. Leveraging Reply Group's extensive global network, we expand our geographic reach—whether it's consulting, cloud services, support, robotics skills, or AI—allowing us to implement solutions globally with local presence. Job Title: · External: Project Manager Level: C3 or Senior Project Manager Level: SC1 · Internal: Consultant 3 or Senior Consultant 1 Reporting to · Engagement Manager Role overview: As Project Manager Level: C3 or Senior Project Manager Level: SC1 you will play an important role within the Project Management Function. The Project Management function leads the delivery of our solutions and owns the end-to-end project lifecycle. While Project Managers may deliver any product in the LEA Reply suite, their foundational experience is in Warehouse Management System implementations, enabling them to bring credibility, structure and operational understanding to every engagement. They are accountable for delivering our scope to time, budget and quality, while working hand-in-hand with the customer’s Project Manager to ensure the success of the wider programme. Using their WMS background and real-world operational insight, they help facilitate and guide Design workshops, mentor their project team, and advise customers throughout their journey, ensuring solutions are not only deliverable but effective in a live warehouse environment. The function owns all Logistics Reply delivery activities across the Design, Build, Test and Deploy phases, providing structure, governance and delivery discipline. This includes maintaining detailed project plans, RAID logs, action and decision registers, status reporting, phase-gate control and robust change management. Project Managers also support customer-led activities such as UAT, data preparation, operational readiness and business change, ensuring momentum is maintained and all parties remain aligned. Their leadership includes guiding and developing assigned project resources, fostering accountability, and ensuring every phase progresses smoothly toward go-live. Operating primarily within our waterfall-aligned WMS implementation methodology, the Project Management function also coordinates Agile or sprint-based development where custom work is required. Acting as trusted partners, our Project Managers blend confident leadership with empathy and influence, bringing clarity to complex situations and fostering a collaborative delivery culture. Their focus is on predictable outcomes, operational readiness and a smooth transition into business-as-usual, built on transparency, shared ownership and trust. Your contractual place of work will be either our London or Manchester office, with a hybrid working policy that allows you to work from home unless required to attend the office for collaboration, meetings, training, reviews, or customer engagements, or to work on-site with customers or prospects as necessary Key Responsibilities: Project Management - Key Responsibilities • End-to-End Project Delivery: Own the full project lifecycle across the Design, Build, Test and Deploy phases, ensuring delivery to scope, timeline and quality expectations., • Governance & RAID Management: Maintain structured Project Plans, RAID Logs, Change Control and Status Reporting, ensuring clear visibility and proactive risk mitigation., • Stakeholder Alignment & Leadership: Chair Governance Forums, manage escalation paths, facilitate decision-making, and build strong relationships with Customer Sponsors, SMEs and IT Leads to maintain programme alignment., • Customer Collaboration & Support: Work closely with the Customer Project Manager to plan and support all customer led activities including UAT, Operational Readiness, Data Preparation and Business Change, ensuring shared ownership of success., • Team Coordination & Communication: Coordinate cross-functional workstreams including Functional Consulting, Technical Architecture, Software Engineering and Support Teams to maintain momentum and resolve blockers quickly., • Cutover, Go Live & Hypercare: Lead Cutover Planning, oversee Go Live Execution, and ensure a stable transition through Hypercare and into Business-as-Usual Support. About the candidate: You will be degree educated with a minimum of a Bachelor’s degree in a relevant field. • A Consultant 3 (C3 - Experienced Professional) role is suited to individuals who are capable professionals able to deliver assigned work consistently and with minimal supervision. Candidates at this level manage more complex tasks, contribute confidently in client or project settings, and may begin mentoring junior colleagues. They are expected to identify potential improvements and take ownership of their development and that of their peers. Minimum Industry Experience: 3 - 6 years, • Who You Are: A Senior Consultant 1 (SC1 - Specialist / Emerging Leader) role is suited to experienced professionals who demonstrate expertise in their field and are capable of managing complex projects or initiatives. Candidates at this level are confident working directly with clients, making decisions that impact business outcomes, and supporting the wider team with knowledge sharing and mentoring. They will proactively contribute to improving processes and strengthening customer relationships. Minimum Industry Experience: 5 - 8 years You will have developed or will develop skills in the following areas; Project Management Functional Skills: o Project planning, scheduling and milestone control o RAID management and phase-gate governance o Workshop facilitation and requirements clarification o Stakeholder and communications management o Change control, risk mitigation and dependency management o Cutover planning, go-live readiness and hypercare leadership o Agile sprint coordination (where development is in scope) Technical Skills: o Understanding of software implementation lifecycles o Familiarity with warehouse and supply chain execution processes o Knowledge of integration, testing and release management o Proficiency in delivery and collaboration tools (e.g., MS Project, Jira, Confluence) o Ability to interpret solution designs, process flows and technical impacts Commercial Skills: o Budget planning, tracking and cost control o Scope and change request management o Awareness of SaaS commercial models and delivery impacts o Assessing delivery decisions against commercial and contractual commitments o Supporting business case justification and value-focused decision making Equal Opportunities: Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need. Application Guidance: Due to the high volume of applications, we are unable to respond to every candidate individually. If your application is not progressed, you will receive a notification via LinkedIn. For this role, we can only consider applicants who are based in the United Kingdom, have the legal right to work in the UK, and meet the required level of professional experience. If these criteria are not met, the application will not be taken forward. We genuinely appreciate your interest and the time taken to apply.

M-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry. M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors. The Job For our branch M-Cube UK we are looking for an experienced Technical Lead and Solution Design Manager. Leading the M-Cube UK Technical Team, this position is fundamental to the Solution and Product Definition Strategy and supports the sales process from a technical perspective, both pre and post sales. This position requires a solutions-driven individual with strong technical expertise and the ability to collaborate across teams and external partners. Strong management skills are crucial, with the individual being able to drive solutions, proactively seek information, manage multiple tasks and be very confident when speaking with customers / suppliers. Main responsibilities • Face to face and remotely consult with clients, current and potential, to help define their project requirements., • Manage and coordinate technical design phases to meet customer needs., • Proactively coordinate and activate resources as needed to achieve project goals., • Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and after-sales management), and Content Production (for cost analysis)., • Collaborate with the Sales team on proposals and support pitches, ensuring solutions are cost-effective, appropriately designed, and aligned with customer requirements., • Coordinate and maintain relationships between M-Cube and various stakeholders., • Design, suggest and test / implement new solutions., • Provide remote and onsite support for installations., • Produce technical documentation and manuals., • Be driven by successful results, ensuring a professional manner from initial meeting to conclusion., • Manage a small, focussed team., • Follow Product Guidelines and stay aligned with market trends, competitors, and internal strategies. Essential Skills • At least 3 years of experience working for an AV System Integrator., • Motivated, determined and confident decision-making skills., • Client communication skills, acting as a primary point of contact and representing the company professionally in meetings and on-site visits., • Ability to coordinate and maintain relationships with clients, stakeholders, and internal teams., • Strong organisational skills, with the ability to manage multiple projects simultaneously., • Expertise in digital and interactive Audio/Video Hardware and Software. Specifically, LED, LFD screens and content management systems., • Extensive experience using Microsoft Office tools, especially Excel, Word, Power Point., • Infrastructure Knowledge, basics of networking (LAN/WAN, VPNs, Firewalls)., • Fundamental Understanding of Mechanical and Electrical engineering., • Small Scale Audio Design and Commissioning., • Experienced in creating technical proposals, diagrams, and presentations., • Strong problem-solving skills to address customer complaints and implement effective resolutions. Desirable Skills • Experience with some or all the following: Autocad, Visio (or similar), Solidworks Our offer • A salary in line with experience and market conditions, • Opportunity to work with a driven, passionate, talented team, • A position in an international company with an innovative and dynamic environment, • Company hybrid working policy Worksite Central London

Assistant Manager • Full Time, • London, • Up to £65k plus great package About Us Join a global lifestyle brand driven by a love for fashion, sneakers, and culture. Since our beginnings in the UK, we’ve been curating the best of established and emerging designers — bringing together creativity, community, and innovation in one inspiring space. Today, we serve a worldwide audience through a seamless blend of online and physical retail. Our stores are more than just retail spaces — they’re destinations for style, connection, and inspiration. The Role As an Assistant Manager, you’ll play a key part in leading our London team — driving performance, inspiring excellence, and delivering an unforgettable customer experience. What You’ll Do: ✨ Support the Store Manager in day-to-day operations and team leadership ✨ Motivate and inspire your team to deliver exceptional service and exceed sales targets ✨ Maintain visual and operational standards that reflect our brand identity ✨ Drive store performance through strong communication, coaching, and accountability ✨ Identify new opportunities to improve processes and elevate the customer experience ✨ Manage key operational areas — from sales and staffing to stock and safety ✨ Lead by example, showing what great service and leadership look like every day About You: 🖤 Experienced in retail leadership — ideally within premium fashion, lifestyle, or streetwear 🖤 A confident communicator and motivator who builds strong, high-performing teams 🖤 Commercially focused with an eye for detail and operational excellence 🖤 Passionate about culture, style, and creating exceptional customer experiences 🖤 Organized, proactive, and ready to make a real impact in a fast-moving environment What We Offer: 🌍 A creative, culture-led workplace where individuality is celebrated 💼 Real opportunities for growth and career progression within a global brand 👟 Access to some of the most exciting and influential products in fashion and lifestyle If you’re a natural leader who loves retail, thrives on teamwork, and knows how to deliver results — we’d love to hear from you. 📩 Apply now and be part of something iconic.

Retail Operations and Events Manager- High Profile - Sporting Events Up to £80,000 plus package London with international travel Fella & Jones are proud to be partnering with a high-profile sports personality who is rapidly growing their fashion brand on a global stage. We’re seeking a dynamic and detail-oriented Retail & Events Manager to oversee international retail activations for a leading sports fashion label. You’ll be at the heart of delivering world-class pop-up experiences at global events, combining operational precision with creative flair. From strategic planning and logistics through to seamless on-site execution, you’ll ensure every project runs smoothly and leaves a lasting impact. The Role • Take full ownership of end-to-end retail event planning, including location sourcing, site visits, scheduling, staffing, and infrastructure., • Lead each activation as the central point of contact, collaborating closely with internal teams across marketing, design, and merchandising,, • Build strong relationships with suppliers and vendors worldwide to deliver high-quality, bespoke retail spaces,, • Create tailored store layouts for each event, sourcing fixtures and fittings as required,, • Work closely with supply chain teams to ensure accurate and timely delivery of stock and equipment,, • Manage permits, compliance, and health & safety requirements,, • Deliver projects on time, within budget, and in line with commercial targets,, • Oversee on-site operations from build and installation through to breakdown,, • Motivate and manage event staff to deliver exceptional customer service,, • Troubleshoot and resolve operational challenges quickly and effectively,, • Analyse performance post-event, reporting on results and identifying opportunities for improvement. About You 5+ years’ experience in retail operations (experience within international sports or events is highly advantageous), Able to commit to approximately 3 months per year on-site at international events, including weekends, A confident and inspiring leader who thrives in high-pressure, fast-paced environments, Exceptionally organised, proactive, and solutions-focused, Strong commercial acumen with excellent negotiation and supplier management skills, Passionate about sport and fashion, with a clear understanding of what drives outstanding customer experiences.

Full time (flexible working options available) Fixed Term Contract – 12 months Blackheath, London Ref 7206 Closing Date: 16 November 2025 Save the Children UK has an exciting opportunity for a motivated and community-focused retail professional to join us as a Store Manager, where you'll lead a team of dedicated volunteers to deliver an exceptional shopping experience, maximise income, and help make a real difference for children around the world. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As Store Manager, you'll be at the heart of your local community, leading a vibrant retail space that celebrates diversity, sustainability and style. You'll manage a busy shop with a vintage and ladieswear focus, building strong relationships with an experienced volunteer team and an affluent, diverse customer base. You'll play a hands-on role in all aspects of running the shop — from visual merchandising and commercial performance to volunteer recruitment, training and retention. With a strong weekend trade and active customer engagement, this is a fast-paced, rewarding opportunity for someone who loves both people and retail. In this role, you will: • Lead, motivate and support a large team of long-standing volunteers to create an inclusive, high-performing environment., • Drive sales and profit by understanding shop performance, customer trends and commercial opportunities., • Deliver retail excellence through effective back-of-house operations, merchandising and stock management., • Champion Save the Children's brand and values in the community, engaging customers and local supporters., • Recruit, train and retain volunteers with diverse skills, ensuring they feel valued, supported and empowered., • Ensure compliance and effective risk management, maintaining high operational and safeguarding standards. About you To be successful, it is important that you have: • Proven experience in retail management – ideally in charity or high street retail., • Strong volunteer or people management skills, with the ability to motivate and retain diverse teams., • Excellent customer service and communication skills, able to engage confidently with the local community., • Strong organisational and back-of-house management skills, ensuring the shop runs smoothly and efficiently., • A results-driven mindset, with experience in working to sales targets and adapting to change., • Commitment to Save the Children's vision, mission and values. This role will be based on-site in the Blackheath, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working. What we offer you: Our benefits package is extensive and generous, including: • Competitive Pay – Our transparent pay policy ensures fair and equitable compensation., • Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years., • Pension & Life Assurance – Secure your future with excellent contributions., • Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform., • Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment., • Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us., • Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan Closing date: 16th November 2025 Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Mode Search is proud to be partnering with a luxury brand to recruit an experienced Store Manager. We are seeking an inspiring leader to oversee a flagship boutique at one of the brand’s prestigious London locations. This is a unique opportunity to drive commercial results, deliver exceptional client experiences, and foster an inclusive, high-performing team culture. Our client is a globally recognised luxury house, celebrated for its timeless craftsmanship, contemporary creativity, and dedication to excellence. With a rich heritage and an innovative spirit, the brand continues to set the standard in the luxury sector. Their boutiques are more than retail spaces; they are immersive destinations where clients are inspired, stories are shared, and meaningful connections are built. Joining this brand means becoming part of a legacy that values artistry, authenticity, and the power of human connection. The role: • Lead by example on the sales floor, coaching and inspiring the team to achieve store KPIs and deliver unparalleled service., • Demonstrate an entrepreneurial mindset and strategic vision across sales, client experience, and team development., • Build deep market understanding, stay attuned to competitor practices, and cultivate strong community networks to enhance client engagement., • Ensure operational excellence, compliance, and seamless collaboration across client-facing and support teams., • Create an inclusive, supportive environment that empowers people to reach their potential while celebrating innovation and resilience., • Motivate and guide the team to exceed goals, adopt new tools and systems, and embrace evolving ways of working., • Partner with regional and central teams, sharing valuable insights to support business needs. Requirements: • 7–10 years of sales management experience, ideally in luxury or premium retail., • Proven track record of achieving commercial success and leading clienteling strategies in an omnichannel environment., • Inspirational leader with strong recruitment, development, and talent retention skills., • Passion for luxury retail; expertise in high-end categories is a plus., • Strong network with ability to expand and nurture client relationships., • Highly organized with a history of operational excellence and experience managing inventory accuracy., • Adept with digital tools and performance KPIs., • Flexible schedule, with ability to work evenings, weekends, and holidays., • Bachelor’s degree preferred. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Job Responsibilities 1. Strategic Expansion and Implementation • Develop and execute store expansion plans for the UK market in alignment with the company’s global growth strategy, driving the development and integration of high-quality commercial real estate resources., • Lead new store site selection, project advancement, and business partnership execution across the United Kingdom to ensure the achievement of annual expansion targets. 2. Local Resource Integration and Relationship Management • Establish and maintain strong relationships with commercial real estate developers, property consultants, mall operators, retail landlords, and relevant local authorities., • Gain an in-depth understanding of the business environments in key UK cities (such as London, Manchester, Birmingham, and Glasgow) to support optimal store network planning. 3. Project Negotiation and Contract Management • Lead commercial negotiations, partnership agreements, and lease contract signing for key retail projects in the UK., • Oversee the entire project lifecycle from contract execution to store delivery, ensuring timeliness, cost-effectiveness, and operational readiness. 4. Market Research and Industry Insights • Conduct research on UK retail and commercial real estate market trends, consumer behaviour, and competitive dynamics., • Monitor local business policies, planning regulations, and economic developments to provide strategic insight and compliance support for expansion initiatives. Qualifications • Bachelor’s degree or above, preferably in Real Estate, Business Management, Retail Management, or related fields., • Over 8–10 years of experience in retail expansion, business development, or commercial property leasing in the UK market., • Strong understanding of UK commercial real estate operations, retail leasing models, major high streets and shopping centres, and local consumer habits., • Excellent commercial negotiation and stakeholder communication skills with the ability to independently manage multi-project pipelines., • Fluency in English with strong business communication and documentation capabilities., • Willingness to travel frequently within the UK, accompanied by a strong entrepreneurial and market development mindset.

Mode Search is proud to partner with a prestigious luxury fashion brand in the search for an experienced Retail Store Planner to join their London-based team for a new store opening. This is an exceptional opportunity for a strategic and detail-oriented professional to drive the expansion and development of high-profile retail store projects on a global scale. As a Retail Store Planner, you will be responsible for overseeing the end-to-end process of launching new retail locations, from feasibility assessments and project planning to execution and store openings. You will work closely with internal stakeholders and external partners to ensure that every project aligns with the brand’s exacting standards in design, quality, and operational efficiency. Responsibilities: • Lead the full lifecycle of new store openings, including site selection, feasibility assessments, project planning, and execution., • Develop and manage project schedules and budgets, ensuring strict financial controls are met., • Oversee store development specifications, ensuring adherence to the brand’s "Cahier des Charges.", • Collaborate with architects, contractors, suppliers, and local teams to optimize costs while maintaining brand integrity., • Ensure all projects comply with legal requirements, design standards, and visual merchandising guidelines., • Manage multiple retail projects, including flagship stores, pop-ups, and wholesale spaces, ensuring seamless execution., • Identify and build key partnerships across various regions to support global retail expansion. Requirements: • Minimum 10 years' experience in store development, retail project management, or a related role within the luxury retail sector., • Strong analytical skills, with experience conducting site feasibility assessments and strategic planning., • Proven ability to manage large-scale budgets and negotiate effectively with contractors and suppliers., • Excellent organizational and leadership skills, with the ability to oversee multiple projects simultaneously., • Deep understanding of luxury retail design, store layouts, and visual merchandising., • Strong communication and stakeholder management skills, with a proactive and hands-on approach., • Willingness to travel internationally to oversee project execution and store openings. To apply, please submit your CV to . Due to a high volume of applications, only shortlisted candidates will be contacted.

STORE MANAGER–LUXURY FASHION WOMENSWEAR | LONDON OFFERING: • Salary up to £50k - plus bonus, • Monthly commission scheme linked to performance, • Staff discount across collections, • Training and long-term career development opportunities ABOUT: • A globally recognised luxury fashion house, renowned for refined ready-to-wear and modern essentials, • Synonymous with timeless style, craftsmanship, and a minimalist aesthetic, • Operates premium retail spaces in iconic London destinations, • Collaborative and fast-paced culture with a focus on commercial excellence and client relationships RESPONSIBILITIES: • Lead daily operations to deliver strong sales performance and KPIs (sales, conversion, ATV/UPT, payroll, stock), • Ensure exceptional client experience, building long-term customer relationships, • Recruit, train, and inspire a high-performing sales team, • Maintain premium visual merchandising standards and uphold operational excellence, • Drive commercial initiatives, reporting, and effective business planning in line with brand expectations REQUIREMENTS: • Previous experience as a Store or Department Manager within luxury or premium fashion, • Proven commercial track record with strong KPI delivery, • Experienced people manager with the ability to motivate, coach, and drive performance, • Solid operational understanding (VM, stock, compliance, reporting), • Polished, client-focused approach with passion for luxury ready-to-wear Due to a high volume of applications, only shortlisted candidates will be contacted. We are a boutique recruitment firm specialising in premium & luxury retail. Follow us on LinkedIn, Instagram, and Facebook to stay updated with our latest job opportunities

Mode Search is delighted to be supporting a global luxury fashion and lifestyle group with this search. With a long-established heritage, the company is renowned for its timeless design, craftsmanship, and international presence across multiple product categories, including fashion, accessories, lifestyle, and hospitality. This role is based in London. The position is full-time, working on-site within the retail store environment. The Role • Oversee the daily operations and performance of a specific department within the store., • Drive department sales, ensuring targets are met and exceeded., • Deliver an exceptional customer experience at all touchpoints (pre-sale, in-sale, after-sale), building long-term client relationships., • Demonstrate strong product knowledge within the department and share this expertise with both customers and the team., • Analyse sales and performance data to identify trends and opportunities, presenting recommendations to senior management., • Maintain high standards of visual merchandising, including product placement, signage, pricing, and overall store presentation., • Support the recruitment, onboarding, and training of new team members., • Lead, coach, and motivate the department team, ensuring consistent delivery of outstanding customer service and sales results., • Foster an inclusive and collaborative work culture, resolving team concerns constructively., • Ensure compliance with company policies, including health & safety, HR, loss prevention, and cash management., • Support operational needs such as stock management, replenishment, inventory audits, and store coverage., • Assist with administrative tasks such as reporting, vendor records, and HR documentation. Requirements • Proven leadership and team management skills, with experience motivating and developing diverse teams., • Strong background in retail sales and customer service, with the ability to nurture customer loyalty., • Previous retail management experience, ideally as a Department Manager or similar role within fashion or luxury retail., • Strong communication and interpersonal skills, with a collaborative and empathetic approach., • Excellent organisational skills and the ability to work effectively in a fast-paced environment., • Experience with visual merchandising and inventory management., • Analytical mindset with the ability to interpret data and make informed, commercial decisions., • A proactive, hands-on attitude with a focus on achieving results. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Store Manager - West London £32,000 - £38,000 + Bonus | Destination Retail | Premium Customer Experience Zachary Daniels Retail Recruitment is proud to be partnering with a dynamic and customer-centric retail brand to find an experienced Store Manager for their high-performing store in West London. This is an exciting opportunity for a commercially driven leader to join a successful business with an optimistic outlook and exciting plans for growth. As Store Manager, you'll be responsible for delivering an exceptional in-store experience, coaching a passionate team, and maintaining the highest operational and visual standards. This is a key role in a destination store - perfect for a Store Manager who thrives in fast-paced, high-volume environments and knows how to lead by example. Key Responsibilities as Store Manager: * Delivering best-in-class customer service across all areas of the store * Leading and developing a high-performing team through coaching and training * Driving commercial success and achieving key KPIs * Maintaining visual and operational excellence throughout the store * Ensuring compliance with brand standards and company procedures About You: * An experienced Store Manager or senior retail leader with a proven track record in a fast-paced, high-volume retail environment * Commercially focused with strong leadership skills and a hands-on approach * Passionate about the customer experience and achieving results through your team * Able to balance operational efficiency with exceptional standards of service * A confident decision-maker who can influence and inspire at every level Why Join? * Join a leading retail brand with a strong customer following and a premium reputation * Competitive salary of up to £38,000 plus bonus potential * A supportive culture with clear progression pathways * Regular performance reviews and opportunities for advancement * A fantastic role for an ambitious Store Manager looking to take their career to the next level Ready to make your next move? Apply now with your most up-to-date CV. Zachary Daniels is a trusted recruitment partner working across the UK and internationally. BBBH34842

Work with a fast-growing, innovation-led skincare brand as their Global Sales and Education Account Manager in London. The Role You’ll take full ownership of retail performance, team development, and operational excellence across all national accounts; you’ll be the pivotal link between the brand and its retailers, ensuring every touchpoint dazzles and drives sales. Key Responsibilities: • Develop and implement plans that meet or exceed the retail sales targets in each account and for the UK in total, • Analyse Retail Sales Performance and identify actions to optimise results to include daily and weekly sell thru reports, planning of weekly retail sales targets and tracking of individual Beauty Advisors’ sales performance, • Submission of NSV orders and tracking of tester & sample usage, • Feedback on consumer reaction and questions to the wider team, • Recruitment and retention of best-in-class Beauty Advisors, • Building Beauty Advisor relationships to motivate and inspire them to achieve their retail sales targets, • Building an effective working relationships including store retail sales management, merchandising teams to capitalise on all opportunities to grow the brand, • Deliver engaging and informative training sessions for all retail staff on product knowledge, brand story, customer service experience and selling techniques, • Partner with the Stores to create visually compelling displays that reflect the brand’s DNA, • Ensure adherence to all brand guidelines and standards in all accounts, • Ensure best standards of customer skin care consultation using unique skin scanner and skin quiz technology, • Plan and execute in store events to drive traffic and awareness Sound like you? Our ideal candidate is a proven retail powerhouse who brings both a strategic mind and hands-on operational excellence. Your deep passion for skincare and ability to inspire others will be key. You’ll impress us with your established history of driving significant retail sales growth and your strong connections within the UK beauty retail landscape. You must have: • Proven success in retail sales and education, preferably in prestige skincare or beauty, • Established relationships with UK beauty retailers – with both sell in and sell out development opportunities, • Strong leadership and interpersonal skills with a knack for motivating teams, • Excellent communication and presentation skills for delivering captivating training sessions, • An in-depth knowledge of skin, products, trends, and consumer preferences, • Strong analytical skills, particularly in Excel, to track and optimise performance

Mode Search is supporting a leading global premium fashion brand in the search for an Area Manager to oversee 4 of its London stores. This is an exciting opportunity to join a dynamic, people-first organisation known for its exceptional customer experience, strong brand values, and commitment to developing high-performing teams. The position is based in London, overseeing 4 stores across the City. The role will be predominantly field-based. It is a full-time role, reporting directly to the Senior Regional Director of stores. The successful candidate will work closely with the store managers, retail operations, people development, and client experience functions. The Role • Lead, inspire and develop a team of store managers to achieve business goals and deliver outstanding performance., • Drive sales growth and achieve key performance indicators (KPIs) through strategic planning and commercial execution., • Ensure that brand presentation, visual merchandising, and storytelling standards are consistently elevated across all stores., • Champion a culture focused on people and client experience, ensuring customers remain at the heart of every interaction., • Oversee operational excellence across stores, ensuring efficiency in processes, compliance, cost control, and stock management., • Partner effectively with internal departments and stakeholders, fostering collaboration and transparent communication., • Analyse business performance, interpret P&L data, and implement actions to optimise profitability and productivity., • Maintain market awareness by monitoring trends, competitor activities, and customer insights to identify opportunities for growth. Requirements • Proven experience either of a high turnover flagship as store director or General Manager, or in a multi-site retail management role of London stores within premium or lifestyle brands., • Strong leadership capabilities with a focus on coaching, team development, and performance management., • Demonstrated ability to drive commercial results through data analysis and strategic decision-making., • Excellent communication, interpersonal, and relationship-building skills., • Strong operational expertise, including retail processes, stock management, and loss prevention., • Customer-centric mindset with a passion for delivering exceptional in-store experiences., • Highly organised, adaptable, and results-driven, with the ability to thrive in a fast-paced retail environment., • Strong understanding of market dynamics and an omni-channel retail mindset. This role offers a competitive basic salary, annual bonus and generous benefits. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply.

Position As the Store Manager, you will be an Ambassador of the brand, effectively running the store ensuring maximum profitability and productivity. You will be an inspiring and motivating leader and coach, developing the store team to higher performance, ensuring that customers receive the highest standards of service. You will champion clienteling in your store and encouraging your team to build meaningful and sustainable relationships with their clients. You will identify new business opportunities and implement actions to ensure your store meets sales targets and minimising stock loss, shrinkage and store operating costs Job responsibilities Team Leadership & Engagement • Develop Managers to ensure their teams deliver the brand experience to every Client. Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans, • Identify, recruit and develop talents and work with HR and the Head of Northern Europe to secure succession plans, • Organise the team in an efficient manner according to business needs and delegate responsibility, • Translate strategic and business goals into concrete and individual actions and objectives, • Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved, • Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions, • Coach Managers into taking responsibility for the management, development and engagement of their own teams, • Take part in the recruitment, training, evaluation, motivation and development of the staff., • Network with Brand and LVMH colleagues to share best practices., • Be the voice of HQ communicating strategic vision, targets, projects and initiatives and ensuring that the team are consistently displaying the Being LVMH Values & Behaviours Business & Client Development • Lead and develop the business of the store, by cultivating a comprehensive and strategic knowledge of your business and relating to all relevant stakeholders, • Champion and develop a customer centric and service mindset in store, • Partner with the regional Client Development Manager to identify key opportunities and best practices for the store and support them with the training and development of the team in this key area, • Maximise the potential of all product categories carried in the store, capitalising on all available support (visual merchandising, training, clienteling, events, HR team…) and fostering synergies between categories, • Build a loyal Clientele, leveraging all clienteling tools from the CRM team, • Establish a Client-centric mindset in store to ensure the highest level of customer experience and achieve Client retention objectives, • Be the voice of the store in your country by understanding business and local market to suggest actions and recommendations, • Act as a Brand ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR), • Be aware of the competitive landscape and market trends, • In multi-store markets, develop relationships with surrounding Brand Store Managers to optimise business opportunities and Client experience Operations • Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions, • Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L, • Take accountability alongside Store Support for the health and safety management of the store, • Supervise loss asset protection and risk management, • Control stock loss within the boutique budget and implement stock audits effectively, • Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control Profile • Extensive Flagship Boutique management retail experience in the luxury goods sector., • Existing International Clientele network, • Experience in managing VIP client events, • Excellent communication and relationship building skills, • Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity, • A passion for LVMH Fashion and our collections, • Strong knowledge of fashion, trends and specifically RTW product division, • Keen interest in culture and art, • Fluency in a second language (preferred), • Master Degree desirable

About Us We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience. About the Role We are currently looking for an Assistant Store Manager to co-lead one of our Camper stores in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Assistant Store Manager, your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth. We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency. Your main tasks will be: • Customer Experience Management: Our clients matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level., • Team Management: Camper people are the key asset at Camper! You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example, • Business Results & Efficiency: Optimizing is our ultimate goal. You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account., • Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals. You are our perfect match if: • You are passionate about Retail, in all of its shades (in-store and omnichannel)., • You have minimum 1 years of experience leading a team., • You are flexible and available to work full-time., • You stress the importance of customer centricity and you have a strong omnichannel orientation., • You have a strong team spirit, great energy and team management skills, • You are a great communicator and decision-maker and are highly results-oriented., • You encourage and promote curiosity, diversity and collaboration through your innovative mindset., • You can speak fluent English. Any additional language will be a plus. We look forward to receiving your application! Want to learn more about us? Visit our LinkedIn page or Camper.com to start walking with us today! Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values. We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.

Mode is proud to be partnering with a leading luxury watch brand seeking an experienced Senior Sales professional to join its Bond Street boutique. This role offers the opportunity to represent an internationally renowned house within a world-class retail environment, delivering exceptional client experiences and driving commercial performance. The brand continues to perform strongly in the market and can offer long-term development and progression opportunities. This is a full-time, in-store position based on Bond Street, working closely with the Boutique Manager and wider retail leadership. The role • Build and maintain strong client relationships, offering a personalised and memorable in-store experience to a discerning clientele., • Proactively drive sales targets through expert product knowledge, storytelling and tailored client interactions., • Develop and manage a client book, nurturing long-term relationships and supporting both new and repeat business., • Assist with client appointments, private viewings and sales events, ensuring the highest standards of service and presentation., • Maintain a deep understanding of the brand’s heritage, craftsmanship and collections to communicate key selling points with confidence., • Support after-sales care and client follow-up, coordinating with internal teams where necessary., • Contribute to visual merchandising standards and boutique presentation, ensuring consistency with luxury retail expectations., • Collaborate with colleagues to meet team objectives, share best practices and uphold a positive store culture., • Accurately process sales transactions, documentation and client data in line with internal procedures., • Provide insights on client trends and feedback to support commercial and operational decision-making., • Uphold all compliance requirements relating to sales processes, security, stock handling and data protection., • Represent the brand ethos and values at all times, acting as an ambassador both in and out of the boutique. Requirements • Proven experience in a senior sales or client advisory role within luxury watches, • Strong track record of achieving individual and team sales targets in a luxury environment., • Excellent clientelling skills, with the ability to build trust and rapport with high-net-worth customers., • Confident communicator with exceptional presentation, storytelling and interpersonal abilities., • Strong product knowledge and genuine interest in horology or fine craftsmanship., • Comfortable handling high-value transactions and working with discretion and professionalism., • Able to thrive in a fast-paced boutique setting while maintaining impeccable service standards., • Highly organised with strong attention to detail and accurate administration skills., • Collaborative, positive and commercially minded, with a proactive approach to sales opportunities., • Fluency in additional languages is an advantage but not essential., • Flexible and reliable, with availability to work retail hours, including weekends where required. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Welcome to the Umusic Shop – Camden By Umusic Hospitality & Lifestyle This is not your typical retail space. Opening in December, the Umusic Shop Camden will be a one-of-a-kind immersive concept store where music, entertainment, and culture come to life. From exclusive artist merch, limited-edition vinyl’s, streetwear, and curated accessories to a grab-and-go coffee bar, live DJ sets, and a self-care/style corner, this is Umusic retail universe, reimagined. It’s not just about shopping; it’s about experiencing a lifestyle. We’re building a team of passionate, fun, music-loving individuals with a background in retail, lifestyle brands, and creative concept openings, ready to help shape a cool, authentic, and engaging customer journey from day one. Key Responsibilities • Lead all store operations with a focus on team management, performance, and engagement., • Recruit, develop, and inspire a passionate team aligned with our immersive and music-driven concept., • Act as the key point of contact for internal and external stakeholders, including artists, management, event teams, and corporate partners., • Ensure the highest standard of VIP-level service and personalized experiences for all customers., • Drive store KPIs, stock control, and commercial performance while maintaining brand integrity., • Collaborate closely with head office on events, artist launches, activations, and operational strategies., • Proven experience (5-7years) managing lifestyle/concept retail stores, especially during new openings., • Strong leadership skills and a natural ability to bring out the best in a diverse, creative team., • Confident in handling stakeholder relationships across different levels., • Experience delivering VIP customer service in premium or high-visibility environments., • Deep understanding of culture, music, and what makes a customer experience truly memorable.

Role : General Store Manager – Knatchbull Location: Savile Row Store Reports to: Head of Retail Role Overview As General Manager of Knatchbull’s flagship Savile Row store, you will lead with both precision and passion, inspiring your team, deepening client relationships, and driving commercial performance. You will bring a balance of strategic foresight and day-to-day leadership, ensuring the store operates as a world-class destination for women’s tailoring and luxury ready-to-wear. This is a role for a confident leader who can motivate a team, translate brand vision into daily excellence, and embody the craftsmanship and modernity that define Knatchbull. Key Responsibilities Leadership, Training & Team Management Lead, inspire, and develop a diverse team of Sales Associates and Back-of-House professionals. Build a high-performance culture rooted in accountability, collaboration, continuous improvement, and excellence. Conduct regular team meetings, training sessions, and performance reviews to drive ongoing development and growth. Coach and develop individual team members, identifying opportunities for progression and learning. Ensure all team members are aligned with Knatchbull’s brand values, tone of voice, and service ethos. Sales & Client Experience Drive sales performance across both Ready-to-Wear and Made-to-Measure categories. Set and monitor individual and team sales targets, ensuring consistent achievement of KPIs. Demonstrate strong selling skills with the ability to identify client needs, make confident recommendations, and close sales effectively. Actively drive in-store sales performance through inspirational leadership, goal setting, and daily sales coaching. Oversee client appointments, wardrobe planning, and aftercare to deliver a seamless luxury experience. Champion CRM practices to build strong, lasting relationships with clients and nurture repeat business. Support clienteling initiatives, events, and networking to attract new clientele Operational & Retail Excellence Oversee all aspects of store operations, ensuring efficiency, accuracy, and adherence to company standards. Ensure exceptional visual merchandising, store presentation, and client service standards reflective of Knatchbull’s brand identity. Manage and maintain operational procedures for opening, closing, and security. Manage inventory flow, deliveries, and stock accuracy; oversee back of house operations. Ensure compliance with health, safety, and security policies, maintaining the highest standards of professionalism and care. Continuously seek opportunities to streamline processes and elevate operational performance. Business Planning & Analysis Monitor and report on store performance, budgets, and KPIs. Analyze sales trends, client data, and market insights to identify opportunities for growth. Partner with Head Office on strategic initiatives, local marketing, and partnership opportunities. Manage business planning, appointment scheduling, and staffing models to maximise productivity and client coverage. Deliver weekly business reviews, providing insights and recommendations on performance and opportunities. Brand & Culture Act as a brand ambassador, embodying Knatchbull’s values, aesthetics, and commitment to craftsmanship. Uphold and communicate the brand’s heritage while embracing innovation and evolution. Foster a culture of pride, purpose, and creativity within the team and with clients alike. Key Skills • Min 5 Years proven leadership experience as Store Manager/General Manager in luxury retail or tailoring environment -Proven track record of driving sales performance and developing high-performing teams. • Strong business acumen and entrepreneurial mindset., • Excellent interpersonal and communication skills., • Highly organized, proactive, and solutions oriented., • Deep understanding of CRM and clientelling, • Passion for Womenswear , tailoring, and exceptional service standards., • Commitment to continuous learning, retail excellence, and professional development. Package Competitive Salary depended on experience , great benefits and Management bonus structure

A leading name in the fashion and lifestyle industry, renowned for delivering exceptional retail experiences and cutting-edge offerings. As a rapidly expanding brand/multi-brand, they prioritize innovation, customer satisfaction, and professional growth within the team. Summary As a Store Director / General Manager, you will spearhead the operations of our flagship location by promoting an inclusive team culture and enhancing the shopping experience. This key role involves collaborating with cross-functional teams to drive store performance and explore innovative strategies that align with company goals. You'll play a significant part in shaping initiatives that foster brand growth, offering ample opportunities for career advancement. Responsibilities • Lead and inspire a diverse team of associates, nurturing a collaborative environment that supports professional development., • Oversee all operational facets of the store, ensuring excellence in visual merchandising, inventory management, and customer service standards., • Utilize data-driven insights to analyze sales reports and identify revenue opportunities and efficiency improvements., • Develop strategic plans aimed at boosting store performance and financial success while aligning with organizational objectives., • Manage recruitment, hiring, and training processes to attract talent who reflect our commitment to quality and brand values., • Coordinate with regional managers and departments to ensure cohesive communication and alignment on corporate initiatives., • Maintain compliance with health and safety regulations to provide a secure shopping environment for customers and staff., • Engage with local communities, building positive relationships and seeking partnership opportunities to enhance brand presence. Requirements • Lead and motivate the team to meet sales objectives aligned with brand ethos., • Cultivate strong connections with stakeholders to guarantee customer loyalty and satisfaction., • Show proficiency in managing budgets, forecasts, and analyzing store performance indicators., • Optimize inventory through strategic planning and negotiations to boost profitability., • Promote a positive work atmosphere encouraging collaboration, inclusivity, and growth among employees., • Ensure adherence to operational policies, procedures, and legal standards to maintain high store operation benchmarks., • Drive creative marketing strategies to increase brand visibility and draw new clientele., • Set and assess employee performance goals, conduct regular reviews, and offer constructive feedback.

Concession Manager – Central London - Premium Womenswear Salary: Up to £47,000 + Bonus (£60k+ OTE) Location: Central London Department Store We’re representing an iconic luxury fashion house known for its refined aesthetic, timeless collections, and immersive retail experience. As the brand continues to evolve and expand its retail presence, we’re seeking an experienced and commercially driven Concession Manager to lead one of its flagship London boutiques. This is an exceptional opportunity for a dynamic retail leader with a passion for luxury fashion, an entrepreneurial mindset, and the ability to inspire teams to deliver exceptional results. The Role As Concession Manager, you’ll take ownership of all aspects of store performance — leading, motivating, and developing your team, driving sales, and delivering an exceptional client experience. You’ll blend strategic thinking with hands-on leadership, ensuring operational excellence and cultivating a sophisticated store environment that embodies the brand’s values. Key Responsibilities Commercial & Sales Performance • Drive and exceed sales targets through effective team leadership and personal sales impact., • Implement strong clienteling strategies to enhance revenue and build lasting relationships., • Analyse commercial data and competitor activity to identify opportunities and shape strategy., • Manage budgets, address underperformance, and deliver commercial solutions., • Deliver a seamless, high-touch luxury experience across every client interaction., • Leverage CRM insights to tailor recommendations, anticipate client needs, and deepen engagement., • Lead initiatives such as personalised outreach, VIP events, and re-engagement campaigns to drive loyalty., • Coach the team to use data-driven insights to enhance service and identify key commercial moments., • Lead, coach, and inspire a high-performing team to deliver exceptional service and commercial results., • Set clear KPIs, provide regular feedback, and foster a culture of accountability and excellence., • Proactively address challenges and maintain a positive, high-performing environment., • Ensure the highest visual and operational standards across the store in line with brand guidelines., • Oversee stock management, minimising loss and supporting accurate stocktake processes., • Ensure compliance with all health, safety, and company policies., • Maintain excellent store organisation, administration, and operational performance. About You • Proven experience managing a premium or luxury retail store, with a strong commercial track record., • Confident leader with excellent coaching skills and the ability to inspire and develop high-performing teams., • Expert in clienteling, CRM, and delivering exceptional customer experiences., • Strategic thinker with strong problem-solving skills and a hands-on, solution-focused approach., • Highly organised, detail-oriented, and resilient in a fast-paced retail environment. Why Join This is a rare opportunity to lead a flagship boutique for one of the most respected names in luxury fashion, shaping its commercial success and delivering unforgettable client experiences. You’ll join a brand that invests in its people, offering career development opportunities, generous product discounts, and access to exclusive events and benefits. Apply now to take the next step in your luxury retail leadership career.

Working with JOSEPH We are looking for talented individuals for our store at Duke of York Square, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Retail & Customer Experience Associate – Lifestyle Fashion Brand Location: Chelsea, London Real Living Wage Employer | Full-Time The Company Our client is an independent British clothing brand that has carved out a strong niche in the everyday luxury space. Known for its clean, natural-fabric collections, the brand designs timeless, easygoing pieces that combine style, comfort, and sustainability. With a growing footprint across physical retail and e-commerce, the brand operates its own stores in London and Bath, trades through select department stores nationwide, and maintains a strong online presence. Now in its sixth year and consistently profitable, the business has shown strong, organic growth year after year. We’re supporting them in hiring a Retail & Customer Experience Associate to join their close-knit in-store team. This role is ideal for someone who loves fashion, understands great customer service, and wants to work in a people-first environment with real values. The Role The successful candidate will become a trusted brand ambassador, helping customers feel welcomed and supported—whether they’re shopping in person, online, or over the phone. This is a hands-on role that blends sales, service, merchandising, and operational support. Key Responsibilities: • Deliver consistently warm, helpful service in-store and via phone/email, • Build strong knowledge of the brand, fabrics, fits, and seasonal collections, • Provide honest, confident style advice tailored to individual customers, • Manage purchases, returns, and deliveries professionally, • Support visual merchandising and stock replenishment, • Use in-store systems confidently (till, stock, logistics, website interface), • Communicate valuable customer feedback to head office teams, • Help maintain a clean, safe, and inspiring store environment, • Follow health and safety protocols Candidate Profile: • Friendly, approachable, and confident communicator, • Passionate about customer experience and retail, • Reliable team player with attention to detail, • Quick to learn and comfortable using tech tools, • Genuinely interested in fashion and style, • Calm under pressure and solutions-focused Employee Benefits: • 23 days holiday + 8 bank holidays + your birthday off, • Discretionary annual bonus, • Clothing allowance and seasonal wardrobe, • 40% staff discount + Friends & Family discount + access to sample sales, • Company pension scheme, • Real Living Wage employer, • Supportive, people-first team culture, • Regular team events and socials If you’re looking for a people-focused retail role with a brand that truly values its team and customers, this could be a fantastic fit.

WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. PEOPLE We see true value in growth and development. We embrace uniqueness and play to each other's strengths to thrive as a high performing team. PRODUCT We are experts in our product. We know our collections inside out, and how to make our product sparkle on the shop floor - as well as on our customers. COMMERCIAL We know an opportunity when we see it. We are empowered, creative and proactive in our pursuit of commercial excellence. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency and create seamless processes. CUSTOMER We keep our customers big and small at the heart of our business. We take pride in our Trotters Touch customer journey and believe that "Great Service is Good Business". THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our five pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 5 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores Is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow Together and Shine Bright We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Senior National Account Manager (Grocery) – Top 5 Spirits Producer Field-Based | Competitive Salary & Package This is an exciting opportunity to join a global premium spirits business with a portfolio of some of the world’s most admired brands. With ambitious growth plans across the UK, the company is looking for a commercially astute Senior National Account Manager to take ownership of key grocery customers and drive performance through best-in-class trading relationships and brand activation. The Role As Senior National Account Manager, you will: • Own and deliver commercial performance across your customer base, driving sales, contribution, and share growth in line with budget and long-term strategy., • Build strong and collaborative relationships with key grocery accounts, negotiating JBPs and ensuring compliance to agreements., • Work cross-functionally with category, finance, customer marketing, NRM, and supply chain teams to deliver customer-centric plans that balance brand equity with sustainable profit., • Execute pack, price, and promotional strategies that optimise distribution, visibility, and activation., • Manage forecasting, investment, and spend with rigour to deliver ROI and protect profitability., • Champion brand activation standards in-store, ensuring plans are executed to the highest level. About You We’re looking for a candidate with: • Proven experience managing Top 4 grocery retail accounts within drinks or wider FMCG., • Strong commercial acumen with the ability to balance brand building and value delivery., • Excellent negotiation and relationship-building skills, with experience delivering JBPs at senior buyer level., • A track record of working cross-functionally to deliver sales and share growth., • High standards of financial and operational control, ensuring accountability on forecasting, pricing, and spend. Why Join? • Be part of a globally recognised drinks company with a premium brand portfolio., • Take full ownership of high-profile grocery accounts, with the autonomy to shape plans and deliver growth., • Work alongside a collaborative commercial team that values development, performance, and engagement., • Competitive salary and benefits package. Please get in touch with Kayleigh or click “Apply Now” to be considered for this vacancy. 📞Call: 020 7871 8000 💻Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Working with JOSEPH We are looking for talented individuals for our stores in the London area, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Mode Search is proud to be partnering with a renowned luxury house to recruit an experienced Deputy Manager. We are seeking a dynamic and inspiring leader to support the management of two prestigious Bond Street boutiques. This is a rare opportunity to contribute to the success of one of London’s most iconic luxury destinations — driving performance, elevating client experience, and supporting a talented, long-standing team. Our client is a globally respected name in luxury, celebrated for its craftsmanship, innovation, and unwavering commitment to excellence. Their boutiques are more than retail spaces; they are immersive worlds where clients experience artistry, authenticity, and personal connection. Joining this Maison means becoming part of a legacy that values heritage while embracing evolution — a place where creativity meets precision and people are at the heart of success. The Role: • Partner closely with the Store Director to drive boutique performance and achieve sales targets across both Bond Street locations., • Lead, coach, and inspire a team of experienced professionals, fostering collaboration, engagement, and continuous growth., • Strengthen client relationships through expert clientelling, personalised service, and flawless execution of client events., • Analyse boutique performance, monitor KPIs, and support the implementation of strategic action plans to optimise results., • Ensure operational excellence through efficient processes, compliance, and seamless coordination between client-facing and support teams., • Support recruitment, onboarding, and ongoing training to build a strong talent pipeline and maintain a culture of excellence., • Significant experience within luxury watches and jewellery, ideally gained in a boutique environment., • Strong operational and leadership skills, with a proven ability to manage established and high-performing teams., • Deep understanding of CRM systems and a passion for delivering an outstanding client experience., • Open-minded, flexible, and confident in driving change within a heritage-driven business., • Exceptional communication, coaching, and team development skills., • Commercially astute with a strong focus on clientelling, sales performance, and boutique standards., • Ambitious and forward-thinking — ready to take the next step toward a future Boutique Director position. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

ASSISTANT STORE MANAGER – MENSWEAR Bluewater / Shopping Centre Salary up to £34,000 + Bonus Full-Time, 40 Hours – Permanent About the Brand: A distinguished British heritage brand, renowned for its exceptional craftsmanship, timeless style, and dedication to quality. Established in the early 20th century, this company has become a leader in premium menswear and womenswear, specialising in expertly tailored shirts, formalwear, and refined accessories. The Role: We are seeking a commercially driven and customer-focused Assistant Store Manager to support the Store Manager in delivering operational excellence and driving performance at our Bluewater location. Key Responsibilities: • Support the Store Manager in the daily running of the store, ensuring KPIs and sales targets are achieved, • Deliver exceptional customer service, leading by example and fostering a client-focused culture, • Assist in training, coaching, and motivating the team to ensure high levels of performance and engagement, • Maintain visual merchandising standards in line with brand guidelines, • Manage stock levels, deliveries, and inventory processes, • Handle customer feedback and resolve any issues promptly and professionally, • Minimum 2 years of experience in a supervisory or assistant management role within premium/luxury retail, ideally menswear, • Proven track record of driving sales and supporting commercial success, • Strong leadership and people management skills, • Excellent communication and interpersonal abilities, • Highly organised with strong attention to detail, • Confident using Microsoft Office and retail POS systems, • Competitive salary with a performance-based bonus, • Generous staff discount, • Career development and progression opportunities, • Ongoing training and brand immersion, • Dynamic and supportive working environment About 360 Talent: 360 Talent is a high-end retail recruitment firm, connecting top-tier candidates with leading fashion, beauty, and lifestyle brands worldwide. Explore our latest opportunities and industry insights on our website, and connect with us on LinkedIn, Facebook, Instagram & TikTok!

Company Description Consigned Sealed Delivered (CSD) is a sustainable platform for Luxury Designer Consignment, specializing in buying and selling pre-owned authenticated luxury designer brands for women. CSD ensures top-notch quality by stocking items from world-renowned fashion brands such as Hermès, Louis Vuitton, Balmain, Chanel, Dolce & Gabbana, Gucci, Dior, and Saint Laurent. We offer preloved luxury designer clothing, shoes, bags, jewelry, and accessories, maintaining the highest standards in fashion. ABOUT THE JOB Position: Luxury Advisor Type of Position: Permanent Location: Marylebone, Central London, London Working Hours: Full time Salary / Wage: £12.50 - £14.00 per hour + uncapped commissions Reporting To: Store Manager About the Company Connect. Empower. Elevate. We move quickly, think creatively, and believe success is built together. We celebrate each other’s wins and provide support when it matters most — because when one of us grows, we all grow. If you’re motivated by teamwork, curiosity, and creating memorable customer moments, you’ll thrive here. Key Responsibilities • Provide exceptional customer service at all times, maintaining a high level of approach and conversation., • Evaluate items brought in on consignment (clothing, shoes, jewellery, accessories)., • Accept incoming consignment drop-offs from customers., • Communicate with customers regarding account information and store consignment policies/criteria., • Prepare and sort consignments to be sent to the warehouse for quality control., • Develop customer relationships and maintain an active customer base., • Strive to increase and over-achieve store sales and targets., • Ensure the shop floor is fully operational for daily service and properly packed away at day end., • Stay up to date with all product knowledge., • Replenish stock levels when needed to maximise sales opportunity. Qualifications / Skills • Relevant sales experience in the luxury retail industry., • Strong organisational skills and ability to work to stringent deadlines., • Ability to manage multiple tasks dynamically and effectively., • Strong communication skills, • Positive, can-do attitude., • High standards in day-to-day routines while multitasking on long-term projects and working under pressure., • Exceptional attention to detail,, • Self-starter attitude, process and results-driven, genuine interest in retail operations, merchandising, and warehouse operations., • Availability to work weekends.

Regional Manager - North of England | Retail | Up to £120,000 + Bonus + Package Location: North of England | Multi-site Are you a dynamic, commercially-minded retail leader with a passion for people and performance? Do you thrive in fast-paced environments and lead from the front with visible, hands-on leadership? Zachary Daniels are partnered with a leading high street retailer to find an outstanding Regional Manager to oversee a portfolio of stores across the North of England. This is a business where service, standards and people sit at the heart of everything they do. What you'll be doing: * Lead, inspire and develop a large team of Store and Area Managers to deliver commercial success, customer excellence and consistent operational standards * Take full ownership of your region's performance, driving sales, profitability and customer satisfaction through strategic and hands-on leadership * Be curious and solutions-focused - identify challenges quickly, roll up your sleeves, and lead by example to resolve issues effectively and efficiently * Build a people-first culture where team development, engagement and recognition are key * Balance the commercial and operational needs of the region, ensuring stores are high-performing and aligned with brand expectations * Act as a visible, supportive leader - someone your teams see, trust and are inspired by About you: * Proven experience leading a team of Area Managers across a multi-site operation * Background in convenience retail, supermarkets, high-volume hospitality or QSR is essential * Strong commercial acumen with a passion for hitting numbers the right way - through your people * A natural leader who coaches, challenges and celebrates their teams * A high-energy operator who can manage change, solve problems and make things happen * Obsessed with service, standards and customer experience - and know how to instil that mindset in others * Based in or commutable to the North of England, with flexibility to travel extensively across the region This is a fantastic opportunity to join a business that's growing, evolving and investing in its people. If you're a passionate, people-driven retail leader ready to make a real impact, we want to hear from you. Apply now or contact the team at Zachary Daniels for a confidential conversation. BBBH34565

Join a leading name in the wellbeing and lifestyle retail industry as a Store Manager, where you’ll bring your passion for people, planet and premium customer experiences to life in one of the UK’s most inspiring retail environments. The Role As a Store Manager, you’ll lead your standalone store with energy, empathy and commercial flair. You’ll inspire your team daily to deliver exceptional service, drive sales and create a warm, welcoming atmosphere that champions wellbeing. Supported by your line manager, you’ll oversee all aspects of store operations – from local strategy and events to stock and people management – ensuring your store thrives as a true wellbeing hub. Key Responsibilities: • Oversee the day-to-day running of the store, • Drive sales performance, KPIs and company objectives, • Develop quarterly business plans aligned to targets, events and new product launches, • Manage payroll, rotas, stocktakes, reporting and stock orders, • Collaborate closely with cross-functional teams, • Create engaging in-store content for online and social platforms, • Conduct 1-1s, reviews and goal setting to nurture team development, • Deliver an exceptional customer experience that inspires wellbeing, • Uphold visual merchandising and housekeeping standards, • Plan and host local in-store events and brand partnerships, • Recruit, train and mentor your team with a focus on growth and education, • Ensure compliance with Health & Safety standards How You’ll Shine You’ll already have at least two years’ experience managing a standalone retail store, ideally within a health or beauty environment. You’re a natural leader who motivates with positivity, treats others with kindness and thrives in a fast-paced, dynamic setting. • Experienced retail manager with strong commercial awareness, • Proactive, organised and confident using MS Office, Excel and Google Drive, • Excellent communicator who builds trust and collaboration, • Passionate about wellbeing and creating inclusive environments, • Keen eye for detail and high operational standards

M-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry. M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors. Main activities and responsibilities • Drive business growth by identifying, pursuing, and closing new sales opportunities within the UK market, • Build, develop, and maintain strong relationships with existing clients to ensure long-term partnerships, • Collaborate closely with Pre-Sales and Solution Design teams to create tailored proposals and winning strategies, • Conduct market research to identify trends, competitor activity, and potential areas for expansion, • Deliver engaging client presentations, pitches, and demonstrations that highlight M-Cube’s value, • Responding to RFP and RFI requests, • Negotiate and close commercial agreements in line with company objectives, • Achieve and exceed individual and team sales targets, • Provide regular updates, forecasts, and insights to the UK Business Director, • Represent M-Cube at industry events, and networking opportunities Essential Skills • Minimum 2 years’ experience in Digital Signage or a related technology-driven industry, • Proven ability to prepare for, lead, and close client meetings effectively, • A track record of meeting and exceeding sales targets, • A hunter mentality with a proactive, results-driven approach to challenges, • Skilled in market research and analysis to identify growth opportunities, • An understanding of the reason and ROI a customer would have when adopting digital, • Experience in client relationship management, ensuring long-term satisfaction and retention, • Excellent communication and presentation skills, both written and verbal, • A pro-active ‘Can Do’ attitude, • Ability to balance new business development with account management responsibilities, • Highly organised, with the ability to manage multiple priorities under pressure, • Strong negotiation and problem-solving skills, with a solutions-oriented mindset, • Proficiency with enterprise and productivity tools (Windows, Excel, Microsoft Office, Salesforce) Desirable Skills • At least 2 years of experience in multinational corporations, • Foreign language (among Italian, French, German, Spanish, Dutch) Our offer • A salary in line with experience and market conditions, • Opportunity to work with a talented and passionate team, • A position in an international company with an innovative and dynamic environment, • Company hybrid working policy Worksite Central London

ABOUT US Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence. THE ROLE The Store Manager will be responsible for leading and inspiring a team of talented individuals to provide an exceptional customer experience and utilize entrepreneurial skills to develop and grow the business in Selfridges Menswear and Womenswear concessions. Primary Responsibilities: • Optimizes sales performance by always raising the bar of customer service standards, working for the continuous development of the staff product knowledge, and selling skills., • Constantly monitors the staff sales performance through the KPIs model, establishing and implementing specific action plans in cooperation with the Retail Director., • Develop and expand customer base by capitalizing on high-profile clientele and sales., • Maintains an active social relationship with clients and community by understanding the needs and changes of the market., • Leverage CRM tools to further attract, retain and engage clientele., • Develop business strategies, set achievable goals and targets, and implements incentives to help boost sales., • Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses., • Ensure store presentation and visual merchandising standards are maintained according to company directives., • Guide the Operation Team in the optimization of the store operation., • Is aware of the products’ sales trends and of the customer demands and can apply this knowledge towards. inventory management, to streamline stock management., • Makes sure that security procedures are correctly applied., • Ensure the proper management of all the administrative and accounting responsibilities. THE IDEAL CANDIDATE • 5-8 years of experience as a Retail leader., • Luxury Fashion/Retail industry experience needed. Previous experience as Retail Leader in Selfridges is highly recommended., • An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic., • Well connected with strong interpersonal and relationship building skills., • Elevated customer service skills; a true fashion expert with a passion for sales., • Strong in talent development and leadership., • Exceptional verbal and written communication skills. WHAT WE OFFER YOU • Highly competitive pay, • Comprehensive benefits package, • Thom Browne Uniform, • Diverse and inclusive working environment, • Career progression and development programs

About Sunnamusk: Sunnamusk is a distinguished fragrance house, celebrated for crafting luxury scents that embody elegance and sophistication. Our curated range includes pure fine oils, eau de parfums, candles, and home fragrances, each designed to deliver a memorable and bespoke olfactory experience. As one of the fastest-growing fragrance brands in the UK, we have proudly expanded into Europe, with ambitious plans for continued global growth. With 23 premium boutiques and kiosks across the UK, we are committed to delivering an exceptional customer journey and creating lasting memories through the power of scent. At the heart of Sunnamusk is a mission to build lasting relationships with our valued customers while fostering a positive and empowering work culture for our employees. As we embark on our next phase of expansion, we are seeking a dynamic and results oriented UK Sales Manager to inspire and lead our retail teams to new heights of success. The Opportunity: We are seeking a dynamic, enthusiastic, and highly driven UK Sales Manager to lead and inspire our retail teams across all UK locations. This is a critical role responsible for orchestrating sales performance, embedding a culture of excellence, and ensuring our brand vision comes to life in every store. If you are passionate about fragrance, thrive in a fast paced retail environment, and are excited by the challenge of managing a diverse national team, this is the role for you. This role requires extensive travel across the UK and occasionally to Europe, including regular overnight stays, to support and coach your teams on the ground. Given the nature of retail, flexibility to work weekends, especially during peak trading periods, is essential. Key Responsibilities: 1. Strategic Sales & Performance Management: • Develop in conjunction with Head of Sales execute the national retail sales strategy to achieve and exceed ambitious sales targets across all UK sites., • Drive sales performance across designated locations through rigorous KPI management, including metrics such as Average Sale Price (ASP), Sales Mix, Conversion Rates, Average Transaction Value (ATV), and Units Per Transaction (UPT). • Use data-driven insights to identify trends, capitalise on opportunities, and address underperformance. Proactively seek to increase the number of transactions year-on year, encourage positive Google reviews to enhance local store reputation, and actively enrol new customers into the Sunnamusk Loyalty Program to drive retention and repeat business., • Implement and monitor effective sales incentives and recognition programs to motivate store teams., • Forecast sales, manage budgets, and contribute to overall financial planning for the retail division., • Proactively identify and respond to market trends, competitor activity, and customer feedback to optimise sales strategies. 2. People Management & Development: • Lead by example and inspire a high-performing team of Sales Managers across the UK., • Oversee the effective recruitment, onboarding, and ongoing development of retail management and sales staff., • Establish clear performance expectations and conduct regular performance reviews, providing constructive feedback and coaching., • Foster a positive, collaborative, and high-energy sales culture where excellence is celebrated and continuous improvement is encouraged., • Ensure effective communication channels are maintained between Head Office, the Sales Manager, and all retail stores., • Act as a role model for customer service and sales excellence, embedding the "Sunnamusk customer service" and brand values across the network. 3. Operational Excellence & Brand Standards: • Ensure uncompromising execution of all retail operations, visual merchandising guidelines, and brand standards across every store., • Conduct regular store visits to assess operational efficiency, compliance, and sales performance, providing on-site coaching and support. Spend time on the shop floor to support the teams and understand individual store dynamics., • Collaborate with the Marketing, Operations and Product teams to effectively launch new products and execute promotional campaigns., • Ensure all stores adhere to company policies, procedures, and relevant retail codes of conduct. 4. Relationship Management: • Build and maintain strong, collaborative relationships with key internal stakeholders including Head Office teams (Operations, HR, Marketing, Finance)., • Develop and nurture effective relationships with external partners, such as shopping centre management and key contacts, to maximise sales opportunities and brand visibility., • Represent Sunnamusk at industry events, trade shows, and company conferences as required. 5. Reporting & Analysis: • Prepare and present comprehensive weekly, monthly, and annual sales performance reports, providing insightful analysis and actionable recommendations to senior leadership., • Utilise sales data and market insights to refine strategies and improve profitability., • Oversee accurate completion of all retail reporting, including payroll inputs and month-end reconciliations. Key Attributes & Behaviours: • Commercial Acumen: A natural ability to identify sales opportunities, understand market dynamics, and drive revenue growth., • Results-Driven: Highly motivated by achieving and exceeding targets, with a relentless and tenacious approach to sales., • Lead by Example: Proven ability to motivate, develop, and lead large, dispersed team to achieve collective goals., • Analytical Thinker: Proficient in using sales data and KPIs to diagnose performance, identify trends, and inform strategic decisions., • Adaptable & Resilient: Thrives in a dynamic retail environment, able to adapt to changing priorities and overcome challenges with a positive mindset., • Exceptional Communicator: Able to effectively listen, influence, persuade, and build strong relationships at all levels., • Proactive & Accountable: Takes full ownership of responsibilities and is empowered to use initiative to deliver results., • Passionate about Fragrance: Possesses a deep understanding and genuine enthusiasm for the fragrance industry and Sunnamusk brand, with an uncompromising focus on brand equity and customer experience., • Executional Excellence: Meticulous attention to detail and a commitment to maintaining the highest standards of operation and visual merchandising., • Team Player: Collaborates effectively with others, shares best practices, and actively contributes to the wider company culture., • Flexible: Willingness to undertake extensive UK travel and work flexible hours, including weekends and evenings, to meet business needs. Experience & Qualifications: • Proven experience in a multi-site retail sales management role with a minimum of 5 years experience ideally within fragrance, beauty, or a related premium product category., • Demonstrable track record of consistently achieving and exceeding sales targets in a competitive retail environment., • Strong experience in leading, coaching, and developing large teams across multiple locations., • Expertise in utilising KPIs and sales analytics to drive performance and identify commercial opportunities., • Excellent proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and retail management systems., • A full, clean UK driving licence is essential. What We Offer: At Sunnamusk, we encourage an environment that is supportive, fun, and friendly to work in. After all, you spend a good part of your life at work – and we think that time should matter! • Competitive salary and performance-based remuneration., • Company car, • Rewards and Recognition

About the Maison We are representing a French luxury fashion house renowned for its couture craftsmanship and contemporary vision of women’s ready-to-wear. Rooted in Parisian heritage, the Maison embodies timeless elegance and modern femininity through a refined aesthetic and an exceptional client experience. About the Role As a Sales Associate, you will join the London team to deliver an exceptional level of service, ensuring each interaction reflects the Maison’s values of excellence, attention to detail, and emotional connection with clients. Your mission will be to: • Welcome and advise clients with expertise and authenticity., • Cultivate long-term relationships with local and international clientele through personalized follow-ups and clienteling actions., • Contribute to the boutique’s business performance and uphold operational excellence., • Collaborate closely with the Store Management and Visual Merchandising teams to ensure the highest standard of presentation and storytelling., • Act as an ambassador of the Maison, reflecting its codes and savoir-faire at every moment. Profile Sought • Previous experience in luxury retail, ideally in womenswear or couture., • A genuine passion for fashion, craftsmanship, and client engagement., • Strong interpersonal skills, with a sense of service and aesthetic sensitivity., • Fluent in English; French or other languages are a plus., • A positive, agile, and committed mindset within a collaborative environment. Why Join Joining the Maison means evolving within a prestigious French heritage house, in a dynamic and international context, where you will contribute to the success of one of the most inspiring names in luxury fashion.

Store Manager - North London £32,000 - £38,000 + Bonus | Destination Retail | Premium Customer Experience Zachary Daniels Retail Recruitment is proud to be partnering with a dynamic and customer-centric retail brand to find an experienced Store Manager for their high-performing store in North London. This is an exciting opportunity for a commercially driven leader to join a successful business with an optimistic outlook and exciting plans for growth. As Store Manager, you'll be responsible for delivering an exceptional in-store experience, coaching a passionate team, and maintaining the highest operational and visual standards. This is a key role in a destination store - perfect for a Store Manager who thrives in fast-paced, high-volume environments and knows how to lead by example. Key Responsibilities as Store Manager: * Delivering best-in-class customer service across all areas of the store * Leading and developing a high-performing team through coaching and training * Driving commercial success and achieving key KPIs * Maintaining visual and operational excellence throughout the store * Ensuring compliance with brand standards and company procedures About You: * An experienced Store Manager or senior retail leader with a proven track record in a fast-paced, high-volume retail environment * Commercially focused with strong leadership skills and a hands-on approach * Passionate about the customer experience and achieving results through your team * Able to balance operational efficiency with exceptional standards of service * A confident decision-maker who can influence and inspire at every level Why Join? * Join a leading retail brand with a strong customer following and a premium reputation * Competitive salary of up to £38,000 plus bonus potential * A supportive culture with clear progression pathways * Regular performance reviews and opportunities for advancement * A fantastic role for an ambitious Store Manager looking to take their career to the next level Ready to make your next move? Apply now with your most up-to-date CV. Zachary Daniels is a trusted recruitment partner working across the UK and internationally. BBBH34843

We are seeking an experienced and passionate Store Manager to lead our team. As the Store Manager, you will be responsible for driving sales, ensuring excellent customer experiences, managing daily store operations, and leading and motivating a high-performing team. You will act as a brand ambassador, consistently representing the values and standards of the company. Key Responsibilities: • Lead, motivate, and develop the store team to achieve sales targets and deliver exceptional service., • Oversee daily operations, including visual merchandising, stock management, and operational procedures., • Analyze sales reports and KPIs to identify opportunities for growth and implement action plans., • Recruit, train, and onboard new team members., • Maintain a strong clienteling approach to build and nurture long-term customer relationships., • Ensure compliance with all company policies, procedures, and standards., • Act as the main point of contact between the store and corporate teams. Requirements: • 3+ years of experience in store management, preferably in [fashion/luxury/retail/beauty/sportswear] industries., • Strong leadership, communication, and interpersonal skills., • Proven track record of achieving and exceeding sales targets., • Excellent organizational and problem-solving abilities., • Passion for delivering outstanding customer experiences.

Boutique Manager, Valentino, Selfridges London Description We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Requirements • Ensure service standards are consistently met in your boutique, through regular team motivation, training and development, • Be a mentor for your team by demonstrating service standards and leading by example, • Ensure boutique and company sales targets are consistently achieved by setting and monitoring these for your boutique and team, • Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager, • Ensure operational objectives of the store and company are upheld and maintained, • Ensure all policies and procedures are consistently maintained through high standards of compliance at all times, • Regularly update the general and host store managers on trade and team performance, • Support the wider management team with recruitment and onboarding talent, whilst working with the HR talent team, • Maintain a high-performance team through regular one-to-one meetings, • Build and maintain excellent customer relationships for repeat business, • Maintain staff rotas, remaining reactive to trading patterns, Christmas & sales, • Monitor and manage stock deliveries, • Work with head office merchandising team to ensure restock accuracy, • Coordinate store stock take and maintain stock accuracy standards, • Organise and execute impactful store promotions to boost overall sales for boutique, • Protect the Valentino brands and ensure all team members meet personal presentation standards and policies, • Ensure your team maintains excellent visual presentation of the boutique which is consistent with company/VM guidelines, • Keep up to date with new fashion trends, • Be an ambassador for your team and store Requirements • Previous retail management experience, • Strong understanding of fashion trends and brands, • Possess a strong sense of leadership, • Excellent communication skills, • Ability to stay composed during stressful situations, • Ability to create and sustain great relationships, • Experience in setting team targets and driving sales, • To be immaculately presented and representative of the brand Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Assistant Manager | Big Box Retailer | £35 - 37,000 Zachary Daniels is keen to recruit an Assistant Manager to join a highly successful and large format retail business where you will use your skills, experience and personality to deliver results. As an Assistant Manager you will work very closely with the Store Manager and be directly responsible for a strong team. We are seeking a manager who can work at pace but without compromising customer service standards, a leader who can engage their team and thrive in a large store format. If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. We are looking for an Assistant Manager to join a store and be at the forefront of their success in a big store where you will drive service and standards at all time. The ideal Assistant Manager candidate: • Have a proven track record in a fast-paced retail environment., • Enjoy being on the shop floor with colleagues and customers, • Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills, • Be target driven and customer service orientated, • Be highly motivated and ambitious, • Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance, • Acting as the Lead Manager for the entire store in the absence of Store Management, • Assisting Store Management in achieving company KPI's, • Ensuring your team delivers exceptional customer service, • Complying with all Health & Safety policies and achieving audit standards Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. If this sounds like a role for you, please apply with your most up to date cv for the Assistant Manager role BBBH34771

Role: PMO Analyst Duration: 4 month contract Pay: Day rate DOE Location: Fully remote, London HQ Robert Half is proud to be partnering with a leading professional services organisation to support their transformative programme focused on driving organisational change, streamlining processes, and delivering operational improvements. This multi-year initiative is designed to deliver significant financial and operational benefits, giving you the opportunity to play a key role in impactful change within a globally recognised organisation. Key Responsibilities As a PMO Analyst, you will play a vital role in ensuring the seamless delivery of programme objectives. Your responsibilities will include: Developing detailed and actionable project plans and timelines in collaboration with key stakeholders. Maintaining RAID logs, ensuring accurate project reporting, and managing key programme documentation within PMO systems. Coordinating and facilitating meetings, recording minutes accurately, and ensuring the timely follow-up of actions to support deliverables. Conducting data analysis, managing data repositories, and safeguarding the confidentiality of project information. Overseeing cross-departmental dependencies between teams across Finance, Operations, HR, Legal, and IT, ensuring alignment and collaboration. Required Qualifications Skills The ideal candidate will possess: A recognised project management qualification (e.g., PMP, Prince2 Practitioner, MSP, or Scrum Master preferred). Advanced proficiency with project management tools, such as Smartsheet and MS Projects. Exceptional ability with Excel, including knowledge of Pivot Tables and creating live, dashboard-style PowerPoint presentations. Demonstrable experience of working on complex transformation projects, process improvements, or organisational change initiatives, ideally in enterprise-scale environments such as the professional or financial services sector. Experience of managing cross-departmental dependencies across Finance, Operations, HR, Legal, IT, etc., ensuring smooth collaboration and delivery. Strong organisational skills, impeccable attention to detail, and the ability to balance multiple priorities while working under tight deadlines. Outstanding communication and stakeholder management skills at all organisational levels. Why Apply? This is an exciting opportunity to contribute to a high-impact transformation within a leading organisation. You'll utilise your expertise in project management, collaboration, and problem-solving to drive meaningful change while gaining valuable experience in a dynamic and fast-paced environment. Apply Today If you're ready to embrace this rewarding challenge, Robert Half invites applications from experienced and detail-oriented PMO professionals today. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

Client Experience Manager – Luxury Beauty & Wellness Location: Mayfair, London Full-time | 5 out of 6 days About the Opportunity Step into the heart of London’s luxury wellness scene. Our client, a globally renowned skincare house celebrated for its award-winning treatments and elegant heritage, is seeking an exceptional Client Experience Manager to lead its flagship site. This is more than a management role—it’s an opportunity to curate extraordinary client journeys, inspire a talented team, and shape the future of a luxury destination where beauty, science, and wellness meet. Your Mission As Client Experience Manager, you’ll be the heartbeat of the business—combining leadership finesse with a passion for retail excellence. You’ll oversee daily operations, drive commercial success, and ensure every guest enjoys a seamless, world-class experience. Key Responsibilities Operational Excellence • Lead all aspects of day-to-day operations—sales, service, and team management., • Ensure pristine presentation, smooth logistics, and a polished client environment., • Uphold luxury standards in every detail—from merchandising to hospitality. Client Experience & Sales Leadership • Drive retail sales growth through team motivation, coaching, and empowerment., • Deliver and oversee exceptional facial and body treatments when required., • Build a loyal clientele through personalised service, CRM engagement, and hosting events Marketing, Events & Partnerships • Partner with Marketing to create inspiring in-store events and activations., • Build strong relationships with local hotels, businesses, and media to boost awareness and footfall., • Take ownership of the local marketing calendar and ensure the Institute remains a must-visit destination. Who You Are • Experienced leader from luxury retail, spa, or beauty., • Qualified Beauty Therapist (NVQ Level 3 or equivalent)., • Commercially sharp, with proven ability to drive KPIs and exceed retail sales targets., • Natural people leader who thrives on motivating teams and delivering results., • Passionate about skincare, wellness, and creating unforgettable experiences., • Impeccably organised, detail-obsessed, and proactive under pressure. What’s in It for You • Market leading basic salary plus commission, • 25 days’ annual leave plus bank holidays, • Private healthcare access, • Pension contributions, • Generous product discount and annual product allocation, • Birthday day off, • Be part of a warm, ambitious, and growing luxury brand family Ready to Create Something Extraordinary? If you’re a confident, passionate leader who thrives in luxury beauty and wants to make an impact at one of Mayfair’s most prestigious wellness destinations, we’d love to hear from you.

Retail Operations and Events Manager- High Profile - Sporting Events Up to £80,000 plus package London with international travel Fella & Jones are proud to be partnering with a high-profile sports personality who is rapidly growing their fashion brand on a global stage. We’re seeking a dynamic and detail-oriented Retail & Events Manager to oversee international retail activations for a leading sports fashion label. You’ll be at the heart of delivering world-class pop-up experiences at global events, combining operational precision with creative flair. From strategic planning and logistics through to seamless on-site execution, you’ll ensure every project runs smoothly and leaves a lasting impact. The Role • Take full ownership of end-to-end retail event planning, including location sourcing, site visits, scheduling, staffing, and infrastructure., • Lead each activation as the central point of contact, collaborating closely with internal teams across marketing, design, and merchandising,, • Build strong relationships with suppliers and vendors worldwide to deliver high-quality, bespoke retail spaces,, • Create tailored store layouts for each event, sourcing fixtures and fittings as required,, • Work closely with supply chain teams to ensure accurate and timely delivery of stock and equipment,, • Manage permits, compliance, and health & safety requirements,, • Deliver projects on time, within budget, and in line with commercial targets,, • Oversee on-site operations from build and installation through to breakdown,, • Motivate and manage event staff to deliver exceptional customer service,, • Troubleshoot and resolve operational challenges quickly and effectively,, • Analyse performance post-event, reporting on results and identifying opportunities for improvement. About You 5+ years’ experience in retail operations (experience within international sports or events is highly advantageous), Able to commit to approximately 3 months per year on-site at international events, including weekends, A confident and inspiring leader who thrives in high-pressure, fast-paced environments, Exceptionally organised, proactive, and solutions-focused, Strong commercial acumen with excellent negotiation and supplier management skills, Passionate about sport and fashion, with a clear understanding of what drives outstanding customer experiences.

Key Responsibilities: • Drive the end-to-end recruitment process for retail store and operational positions across Western European markets., • Collaborate closely with business leaders and HR partners to define hiring needs and deliver timely, high-quality recruitment solutions., • Develop and execute strategic sourcing plans to attract and retain top retail talent., • Ensure compliance with local labor laws, internal policies, and best practices throughout all recruitment activities., • Manage relationships with external recruitment agencies, plateforms, and other talent acquisition partners., • Monitor and analyze recruitment metrics to assess performance and provide data-driven insights to management. Qualifications and Requirements: • Bachelor’s degree or above in Human Resources, Business Administration, or a related discipline., • Minimum of 3 years of professional experience in recruitment, with a strong focus on retail industry hiring., • Solid knowledge of labor laws and employment practices across European countries., • Proven ability to manage multiple recruitment projects across diverse geographies., • Excellent communication and stakeholder management skills., • Fluent in English (written and spoken); proficiency in other European languages is a plus., • Strong organizational skills, high attention to detail, and the ability to work effectively in a fast-paced, multinational environment.

About RedCloud The global supply chain is broken—creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board. RedCloud is fixing this. Our RedAI digital trading platform, bulk and retail trading exchanges connect key parts of the supply chain—enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment—facilitating smarter everyday business decisions for our customers, from factory to warehouse to store. Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We’re building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint. The role: A Senior data engineer builds, maintains and supports our data warehouse, delivering data to the whole business in an easy, performant and readable format. They are the core engineers that empower the data behind our AI strategies and business decisions. They will work in a squad along side data scientists and AI engineers allowing for a whole picture on how the data is used. The ideal candidate will have Technical skills across SQL, Database Design (snowflake, PostgreSQL, MySQL) and Python. What you’ll be doing: Design and Build new data solutions Design and build new areas of our data warehouse that support our business goals and objectives. Design, Build and Maintain ELT Solutions Design, build and maintain systems to consume data from other Internal RedCloud Systems and External Partners and/or Customers. Deliver Data Insights Work with colleagues through the business and directly with customers helping them to understand the data we have, build and refine models to help them deliver impact, carry out change or drive additional revenue through our customer base. Resolve Bugs Investigate and resolve bugs in our systems. Handle production Outages / issues Respond to production outages and issues in our systems. Estimate Features / Bugs Estimate features and bugs within estimation sessions alongside the team. Refine feature requirements Refine features delivered by product managers. Carry out code reviews Carry out code reviews / Pull-request reviews for other engineers, ensuring quality on code. Keeping pace with Technology As a senior member of the squad train and learn latest technologies adopted by RedCloud suggesting future libraries and patterns we should be looking at as a business. Soft Skills Mentor Members of the Team Mentor all levels of engineers and new starters in the team, as their RedCloud buddy. Ensure they have all they need to succeed within your team. Communication Communicate effectively and clearly to those within your team and across the business. Even if you don’t meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we’re looking for. Benefits Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity. Plus, you will get: 25 Days Annual leave, increasing to 26 days after 12 months in the business Enhanced Company Pension (Matched up to 5%

About RedCloud The global supply chain is broken—creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board. RedCloud is fixing this. Our RedAI digital trading platform, bulk and retail trading exchanges connect key parts of the supply chain—enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment—facilitating smarter everyday business decisions for our customers, from factory to warehouse to store. Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We’re building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint. The role: We’re looking for a curious, data-informed, and collaborative Product Manager to join our Trade team — the group building technology that helps businesses trade smarter across diverse markets. Our Trade platform powers how distributors, wholesalers, and FMCG brands buy, sell, and manage their trade online , across regions including Brazil, Nigeria, South Africa — and now expanding into Turkey and the Middle East (KSA) . As Product Manager, you’ll help shape the next phase of Trade 3.0 — creating tools and experiences that make business transactions faster, fairer, and more transparent. You’ll work closely with engineers, designers, operations, and commercial teams to set direction, deliver new features, and make a real difference to how trade happens in the real world. If you enjoy solving complex problems, working with diverse teams, and turning ideas into products that reach thousands of businesses — this role is for you. What You’ll Do: Own and drive a product area within the Trade pillar — such as onboarding, marketplace enablement, or ERP/data integration. Shape market expansion for the Middle East, adapting Trade products and user journeys for new regions and regulatory requirements. Translate insights into strategy: use data, research, and stakeholder input to prioritise and deliver impactful outcomes. Collaborate cross-functionally with engineering, operations, design, and go-to-market teams to build products that delight customers and scale across markets. Define and track success metrics to measure value, performance, and impact. Champion inclusivity and collaboration within the product development process — ensuring all voices are heard and great ideas rise to the top. What We’re Looking For: 3–5 years of product management (or equivalent) experience in SaaS, marketplaces, or fintech environments. Proven ability to deliver complex, cross-functional products involving multiple systems or data integrations. Analytical mindset: confident using data to guide priorities and evaluate success. Strong communication and collaboration skills — you bring structure, empathy, and clarity to your teams. Experience working in agile product environments. Regional exposure to the Middle East or emerging markets is a plus — understanding of local commerce, culture, or regulation will help you thrive, but it’s not essential. A growth mindset and curiosity for learning — especially around global trade, market expansion, and AI-driven product innovation. Why You’ll Love Working Here: Purpose-driven mission: we’re transforming how trade happens across emerging markets, making it more transparent, efficient, and inclusive. Collaborative culture: you’ll work with talented engineers, designers, and operators who value empathy, learning, and excellence. Real ownership: define and lead your product area with autonomy and support from a growing team. Learning