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For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

This 12-week Accountancy Skills Bootcamp, starting May 2026 is designed for those looking to enter the accounting field or expand their financial skill set. The course focuses on Sage accounting software, a leading tool in the industry, and provides hands-on experience with real-world accounting tasks. Whether you’re starting your accounting career or seeking to enhance your proficiency, this programme will equip you with the practical skills and knowledge you need to succeed in the accounting profession. Throughout the course, you will learn key accountancy principles, gain experience with financial transactions, and develop expertise in using Sage software for a wide range of accounting tasks. By the end of the programme, you will have built practical bookkeeping competence, strengthened your understanding of financial reporting, and gained confidence working with industry-standard systems. There is no requirement for you to possess prior knowledge of accountancy. The course is Level 3 and aimed at those wishing to expand their knowledge and move into entry-level finance roles. This programme is suitable for: • Adults who are employed and looking to move into a new sector and start an entry-level role., • Adults who are employed and have their employer’s co-funding support to progress within the company., • Learners who are self-employed and looking to improve financial management within their business., • Learners who are recently unemployed (for less than 12 months) or returning to work after a break and are looking to get started with an entry-level job in a new sector. Throughout this 12-week programme, you will cover core accountancy skills aligned with industry standards, including: • Understanding key bookkeeping principles, including double entry accounting, journals, ledgers and reconciliations, • Recording financial transactions accurately and maintaining compliant records, • Creating profit and loss statements, balance sheets and VAT returns, • Managing period-end processes and reconciliations, • Handling stock control, invoicing, payments and receipts, • Using Sage Cloud Accounts to record transactions, generate financial reports and analyse business performance, • Understanding compliance and financial accuracy within professional finance environments A significant focus of the course is hands-on experience with Sage Cloud Accounts, ensuring you are confident and competent using industry-recognised accounting software. To ensure learners gain both theoretical and practical skills, the Bootcamp includes: • Sage Certification Exams – You will complete four Sage exams throughout the programme, earning recognised certifications., • Continuous Assessment – Practical activities mirroring real accountant tasks., • Feedback & Reflection – Ongoing tutor feedback, discussions and structured learning reviews. Eligibility & Requirements Criteria Learners must meet all of the below criteria to take part in the Bootcamp. • You must be 19 or over., • You must be a resident Norfolk or Suffolk areas., • You must be a British Citizen or have been living in England for 3 years for purposes other than study (you will need to provide residency eligibility as soon as enrolment call)., • You must not have completed your chosen course previously as refresher courses will not be funded., • You must not already be on an apprenticeship or other qualification., • You must not have already completed a Bootcamp within the last year., • Must have use of a laptop/computer with a stable internet connection and use of Zoom/Teams throughout your Bootcamp with a working microphone and video camera. Chromebooks, tablets and phones are not suitable to undertaking live online sessions., • For Bootcamps relating to the study of Microsoft Office and other relevant software, you must have the software installed and in working order throughout the duration of the Bootcamp., • You must be available to start this course during the week of 11th May - Start date will be confirmed. Because our Skills Bootcamps are of Level 3 standard in England, you will be expected to have some existing knowledge and skills within the subject area or job role that you are applying for. You Must Also Have: • A familiarity with applied use of Microsoft Office Suite of programmes., • Minimum level 1 functional skills ability in Maths and English., • Pass an entry interview., • Must be looking to actively search for a job immediately after graduating., • This is a fully online course, meaning all materials and coursework are completed online. However, you must be available to attend a full-day live online session each week at a scheduled time. By the end of this programme, you will have developed a strong foundation in accountancy and bookkeeping, gaining practical experience with Sage accounting software and real-world financial processes. You will be equipped to support finance teams, manage accounts accurately, and contribute confidently within professional environments. You will also secure a job interview with a relevant employer upon successful completion. You will gain hands-on experience using Sage Cloud Accounts and applying accounting principles in practical business scenarios, helping you stand out in interviews. Yes. Learners have the opportunity to complete Sage Accounting certifications during the course, and all learners who successfully complete the Bootcamp will receive a Cenit College completion certificate and digital achievement badge. Alongside this, the programme develops practical digital accounting skills using Sage and Excel across bookkeeping, reconciliations and financial reporting. We also provide guidance on next steps, including further Sage qualifications and progression routes into professional accountancy study.

Job Title: Account Manager / Contract Manager / Customer Account Manager - Field Based - East Anglia Salary: £38,000 - £42,000 + Bonus + Company Car + Benefits Location: East Anglia & Surrounding Areas - Norwich, Ipswich, Bury St Edmunds, King's Lynn, Colchester, Great Yarmouth The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers customer sites across Norfolk & Suffolk ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management Lead and organise the Contract Delivery Team (CDT) to meet daily service schedules. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits £38k - £42k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role in East Anglia, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy.

Reliance Worldwide Corporation (RWC) Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth. Our Culture We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on. JOB PURPOSE The Domestic Business Development Manager is responsible for driving significant and sustainable growth within the domestic plumbing sector. This role will focus on identifying, developing, and securing new business opportunities across the New Build, RMI (Repair, Maintenance & Improvement), and Social Housing markets. The successful candidate will proactively expand the company’s market share by building strategic partnerships, launching targeted sales initiatives, and positioning the company as the supplier of choice for innovative plumbing solutions. Development Conduct in-depth market analysis to identify emerging trends, customer needs, and untapped segments. Develop and execute a robust business development strategy to penetrate new markets and grow share in existing ones. Lead the creation and implementation of go-to-market plans for new products and services. New Business Acquisition: Generate and qualify high-potential leads through networking, industry events, and proactive outreach. Build and nurture a strong pipeline of opportunities, ensuring consistent conversion to new accounts. Negotiate and close high-value deals with key decision-makers in target sectors. Relationship Management: o Support and co-own execution of (growth) initiatives with national Key Accounts (Retail and Wholesale) and Independent wholesale distributors. Establish and maintain influential relationships with developers, contractors, merchants, and social housing providers. Act as a trusted advisor, understanding client challenges and positioning tailored solutions to meet their needs. Deliver exceptional customer service to drive loyalty and long-term partnerships. Sales Performance & Reporting: Consistently achieve and exceed ambitious sales targets and KPIs. Provide accurate sales forecasts, pipeline updates, and market intelligence to senior leadership. Analyse sales data to identify growth opportunities and address performance gaps. Brand & Product Promotion: Champion the company’s product portfolio through compelling presentations, demonstrations, and promotional campaigns. Organize and participate in industry exhibitions, trade shows, and customer events to raise brand awareness. Collaboration & Cross-Functional Leadership: Work closely with Marketing, Product Development, and Operations to ensure alignment of business development initiatives. Provide feedback on market trends, competitor activity, and customer insights to inform product innovation and strategy. Continuous Improvement: Stay abreast of industry developments, regulatory changes, and best practices. Identify and recommend process improvements to enhance efficiency and effectiveness in business development activities. Required Skills & Experience Proven track record of delivering new business growth in B2B sales, ideally within the plumbing, building products, or construction sector. Strong commercial acumen and negotiation skills. Demonstrated ability to build and manage a high-value sales pipeline. Excellent communication, presentation, and relationship-building skills. Results-driven, self-motivated, and resilient. Proficient in CRM systems (e.g., Salesforce) and Microsoft Office Suite. Analytical mindset with the ability to interpret data and market trends. Qualifications Degree-level education (or equivalent experience) in Business, Sales, Marketing, or a related field. Evidence of ongoing professional development is desirable. Competencies & Behaviours Strategic thinker with a growth mindset. Tenacious, proactive, and adaptable. Collaborative team player who can also work independently. High integrity and professionalism. Additional Information Regular travel required to customer sites, industry events, and company offices. Full UK driving license required. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Job Title: Software tester / QA Location: Remote Salary: £35,000 Role Overview: Cooper Lomaz have an immediate requirement for a Software tester to join a well-established client who produce high quality web-based Software for a range of clients. The role is predominately based from home, but candidates should be based within commutable distance of Suffolk for ad-hock meetings. Visa Sponsorship is not available for this role. You will be a sole tester, working closely with a very experienced Development team and Product Manager. You will be driven by quality and process, keen to do more than just follow steps on established test cases. We are looking for someone who will think outside the box, identifying problems and improvements that haven't been already considered and coming up with creative ways to solve them. Key Responsibilities: • Develop and execute comprehensive test plans and strategies for web-based applications., • Creation of test plans in Azure DevOps for customer UAT., • Creation and maintenance of test data., • Perform various types of testing, including functional, regression, ad hoc, and automated testing., • Design, write, and maintain automated test scripts using tools like Playwright, Selenium or similar., • Identify, document, and prioritize bugs and technical issues., • Collaborate with developers and stakeholders to troubleshoot and resolve issues., • Conduct post-release and post-implementation testing to ensure system stability., • Track and report quality metrics, such as defect densities and open defect counts., • Participate in product design reviews to provide input on functional requirements and potential problems. Required Skills and Qualifications: • Proven experience in software testing, including manual and automated testing., • Proficiency in testing tools like Playwright, Azure DevOps, or similar., • Strong understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)., • Familiarity with Agile methodologies., • Experience of accessibility testing of web applications., • Excellent analytical and problem-solving skills., • Strong communication and collaboration abilities, including managing relationships with external stakeholders. Preferred Qualifications: • Experience with performance testing tools like LoadRunner or JMeter., • Knowledge of API testing and web application security testing., • Bachelor's degree in computer science or related field. For more information and a full brief please apply ASAP with an up to date CV highlighting your experience.

Position: Optometrist Location: Ipswich and surrounding areas in Suffolk Salary: Up to £74,000 Commission: Paid Monthly Company Car: For business and personal use Days: 4 or 5 days a week (No weekends).

Are you enthusiastic about Science and eager to support practical learning in a school environment? A well-regarded Good Secondary School in Bury St Edmunds is seeking a Science Laboratory Assistant to join their Science department from January.This is a fantastic opportunity for someone who is orga

Full-time, permanent role starting Easter or in September 2025 Excellent facilities and strong support for professional development A vibrant secondary school in Suffolk is seeking a passionate English Teacher to join their dynamic department.

A fantastic opportunity has arisen for a passionate and creative MFL Teacher (French & Spanish) to join an Ofsted ‘Outstanding’ school in Suffolk from January 2026. What We Offer: • Excellent ECT induction and CPD opportunities • Access to modern language labs and digital tools • A positiv

An exciting opportunity for a skilled and creative Design and Technology Teacher to join an independent, outstanding school in Suffolk.

School Caretaker | Ipswich, Suffolk Lead the site maintenance in a thriving East Anglian school. The Snapshot Location: Ipswich (Convenient for A12 and A14 commuters) Salary: £23,500 – £26,500 (Suffolk County Council Grade) Contract: Permanent, Full-time Requirement: A valid driving license is p

An exciting opportunity has arisen for a passionate and experienced Science Teacher to join an outstanding independent school in Suffolk.

Outstanding graded school in Suffolk MPS/UPS Salary (M1 salary to UPS3) + TLR available Full-Time Art Teacher position School Information The school is Ofsted Rated ‘Good’ and you will benefit from a highly supportive leadership team both within the academy and across the trust and have person

Full-time, permanent role starting Easter or in September 2025 Excellent facilities and strong support for professional development A vibrant secondary school in Suffolk is seeking a passionate English Teacher to join their dynamic department.

School Administrator – Independent School – Suffolk – January 2026 Start A fantastic full-time opportunity has arisen for an efficient and personable School Administrator to join a respected Independent School in Suffolk, starting in January 2026. School Administrator Independent School, Suffo

A rare opportunity for a Music Teacher to join an outstanding independent school in Suffolk, starting Easter 2025.

German Teacher - High-Performing Mixed School - Suffolk (September Start) Are you a hard-working, motivated and driven teacher who wants good support and career progression? • German Teacher Role • Teaching up to GCSE and A-Level German (KS3/4/5) • Suffolk • MPS1 – UPS3 Salary • Full tim

A fantastic opportunity for a Science Teacher to join a highly regarded independent school in Suffolk.

We are seeking a creative, enthusiastic and highly motivated Art ECT to join a thriving Creative Arts department within an Outstanding school in Suffolk. Art ECT Outstanding graded school in Suffolk MPS1 Salary (ECT Scale) Full-Time Art ECT position Art role starting in January School Information Th

English Teacher with TLR Available required to start from after Easter 2025! · Prestigious Co-ed school with a high-achieving English department · Excellent leadership opportunity with career progression Our client is seeking a Head of English for a prestigious 11-18 mixed school near Suffolk.

A fantastic opportunity has arisen for a skilled and creative Design & Technology Teacher to join a top-performing Grammar School in Suffolk.

An exciting opportunity has arisen for a skilled and creative Design & Technology Teacher to join an outstanding independent school in Suffolk.

A fantastic opportunity has arisen for a dedicated Maths Teacher to join an Ofsted Outstanding School in Suffolk.

A fantastic opportunity for a Music Teacher to join a well-regarded independent school in Suffolk.

Music Teacher - Join an Outstanding School in Suffolk! Are you an enthusiastic and dedicated Music Teacher passionate about inspiring students? The school has an Ofsted-rated "Outstanding" school in Suffolk, is seeking a dynamic and highly capable Music Teacher to join our thriving and expanding dep

Our client is seeking an enthusiastic and committed Science Teacher to join a prestigious and highly successful mixed independent school located in Suffolk.

A fantastic opportunity has arisen for a motivated and enthusiastic Science Teacher to join a highly respected Grammar School in Suffolk.

Maths Teacher required to work on a full-time position Maths Teacher required to work within a Good mixed school Maths Teacher to join a highly successful and well-resourced department Our Client is looking for a Maths Teacher to work within a highly prestigious mixed school in Suffolk. School inf

Location: Bury St Edmunds, Suffolk Start Date: January 2026 Salary: Paid to Scale (MPS/UPS) Are you an innovative Design & Technology Teacher looking to join a supportive and forward-thinking department? A thriving secondary school in Suffolk is seeking a dedicated DT Teacher to teach across KS3–K

Full-time PE Teacher required from September 2025 Supportive and forward-thinking school in Suffolk Opportunity to work in a well-equipped and dynamic sports department A well-regarded secondary school in Suffolk is looking for a motivated and enthusiastic Female PE Teacher to join their high-achiev

Location: Suffolk (England) School Status: Leading Independent Secondary School (11–18) Start Date: ASAP Start – Permanent, Full-Time Curriculum Scope: Key Stage 3 and Key Stage 4 (GCSE) only The Opportunity A prestigious independent school in Suffolk is looking to appoint a creative Drama Teach

An exceptional opportunity has arisen for a passionate and dedicated English Teacher to join the faculty of an outstanding independent school in Suffolk.

About the Role: An exciting opportunity has arisen for a Maths ECT to join an Ofsted Outstanding school in Suffolk this January 2026. Application Process: If you are a motivated Maths ECT looking to begin your career in a high-performing Suffolk school this January 2026 , apply today.

Maths Teacher required to start from September 2025 · Fantastic Co-ed school with modern facilities · Join a successful and supportive Maths department Our client is seeking a Maths Teacher for a high-performing 11-16 mixed school near Suffolk. Located in Suffolk, it offers a stimulating and engag

If you’re a Music & Performing Arts Teacher ready to contribute to a thriving creative community, this Suffolk opportunity is a perfect fit.

Our client is seeking an enthusiastic and committed Science Teacher to join a prestigious and highly successful mixed independent school located in Suffolk.

A fantastic opportunity has arisen for a dedicated and enthusiastic Maths Teacher to join a prestigious independent school in Suffolk.

Apprentice Commis Chef position in Bury St Edmunds, Suffolk, reporting to the Service Delivery Manager.

Spanish Teacher - High-Performing Mixed School - Suffolk (September Start) Are you a hard-working, motivated and driven teacher who wants good support and career progression? • Spanish Teacher Role • Teaching up to GCSE and A-Level Spanish (KS3/4/5) • Suffolk • MPS1 – UPS3 Salary • Full

The HGV Mechanic will inspect, service, maintain, diagnose, and repair vehicles, including Refuse lorries, ensuring they meet safety and legal standards.

A wonderful opportunity has arisen for an enthusiastic Science Teacher to join an Ofsted Good school in Suffolk.

Seeking agency Social Workers for the MASH team in Suffolk.

Are you passionate about inspiring creativity and musical excellence? A high-achieving Ofsted Outstanding secondary school in Suffolk is looking for a dedicated Music Teacher to join their thriving department this January on a full-time, permanent basis.

FindTutors is looking for passionate Guitar tutors to join our growing online teaching community.Whether you’re a private tutor or prefer online sessions, we provide the platform to connect with students across the UK.No previous tutoring experience required.Flexible hours and remote teaching opti

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

FindTutors is looking for passionate Maths tutors to join our growing online teaching community.Whether you’re a private tutor or prefer online sessions, we provide the platform to connect with students across the UK.No previous tutoring experience required.Flexible hours and remote teaching optio