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Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? \n A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. \n If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. \n Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. \n We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. \n In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. \n Below are salaries in this sector starting at lower-level positions: \n\n • Administrator/Support: £26,000\n, • Junior Business Analyst: £30,000\n, • Change Analyst: £35,000\n, • Systems Analyst: £40,000\n, • Business Analyst: £50,000\n, • Senior Business Analyst: £60,000\n\n Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. \n How do we do this? \n 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. \n 1. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. \n 1. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. \n Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. \n To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. \n To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. \n We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. \n Our team looks forward to your enquiry and helping you start a new and financially rewarding career.

KAI Conversations is an AI-powered conversation analytics platform used by some of the world's largest pharmaceutical companies to improve the quality and effectiveness of their customer interactions. The KAI platform supports multiple languages, integrates with enterprise systems, and enables large organisations to understand and improve the impact of their customer conversations. We turn conversation analytics and CRM data into insight that pharma brand teams, local operating companies, field sales managers, and Reps/MSLs can act on. We're looking for an analyst who can take on almost any BI or insight challenge a client raises — a new dataset, a new audience, a new question - and work it through end to end, from raw data to a report that changes what someone does next. The hardest calls here aren't statistical, they're judgment calls: knowing when a finding is clinically or commercially plausible rather than just tidy-looking, understanding how field force, marketing, and market access functions actually operate, and knowing what “good” looks like in a pharma commercial context. That judgment is what separates a correct-looking chart from a finding a client can act on. You'll use modern AI tools (Claude, Copilot, ChatGPT) as core working infrastructure for analysis and reporting - and help make that work reliably and repeatably, so good analysis isn't rebuilt from scratch each time. That's one capability among several: you'll flex across whatever data sources, stakeholders, and formats a client challenge calls for. As this work matures into repeatable, automated outputs, you'll also help shape dashboard concepts for different stakeholders - brand marketing, LOCs, field sales, Reps/MSLs - working with our UI/UX team to bring them to life. No design tool experience (e.g. Figma) is needed; what matters is knowing what each stakeholder needs to see, and communicating that clearly to the people who build it. What kinds of questions you will be answering? The specifics vary by client and brand, but here are some examples: • Which objections are actually blocking adoption of a therapy, and how well are reps resolving them in the room?, • What do patients themselves raise as concerns or barriers, and where does that create friction in the care pathway?, • What separates a brand's best-performing reps from the rest, in terms of what they actually do differently?, • How would linking CRM and prescribing data change what we could confidently tell a brand team next quarter? You should expect to move between questions like these regularly, often for different brands and different stakeholder audiences in the same week. Key Responsibilities Analysis, across a genuinely broad remit • Combining conversation analytics with CRM data (Veeva, Salesforce, and others) to answer questions neither source can answer alone, • Auditing new datasets end to end, flagging data quality issues before drawing conclusions, • Adapting to whatever BI challenge a client brings — new data, new questions, new formats — rather than a fixed playbook, • Using AI tools (Claude, Copilot, ChatGPT) to explore datasets efficiently, while remaining the check on whether a finding actually holds up Judgment and rigor • Sense-checking findings against real commercial and clinical context — treatment pathways, competitor dynamics, field operations, compliance — not just the data itself, • Reconciling disagreements between metrics or data sources by understanding what each actually captures, • Saying when a finding doesn't hold up, and why, rather than presenting something tidy but hollow Reporting, storytelling, and stakeholder work • Producing strong, infographic-style visuals designed to make a specific finding land clearly, not default charts, • Reframing the same findings into different reports for different audiences — brand marketing, LOCs, field sales, Reps/MSLs — without distorting the evidence, • Presenting findings to stakeholders as part of a team, defending methodology under challenge Building reliable, repeatable capability • Turning proven analysis approaches into structured, documented, reusable methods, reducing rebuild effort for each new client or dataset, • Owning prompt design and refinement for AI-driven analysis, treating reliability as engineered, not assumed, • Documenting known pitfalls and methodology decisions as they're discovered Product & dashboard development • Conceiving dashboard concepts for different stakeholders — brand marketing, LOCs, field sales, Reps/MSLs — defining what each needs to see to make a decision, • Working with KAI's UI/UX team to translate concepts into usable designs — owning content and analytical logic, while UI/UX owns visual craft, • The natural end point of the repeatable-methods work: moving from a bespoke, rebuilt-each-time report to a standing, automated dashboard, • Iterating dashboard concepts based on real stakeholder feedback and usage Required Experience & Skills Pharma commercial/marketing foundation - essential • Direct pharma commercial, marketing, or brand experience, or an analytics career embedded in pharma commercial teams, • Understanding of pharma commercial functions - brand planning, field force models, HCP engagement, market access, • Enough clinical/commercial fluency to judge whether a finding is plausible before it's presented as fact Analytical • Degree level in a numerate discipline with strong statistical grounding (statistics, mathematics, data science, economics, or similar), or equivalent experience, • Strong hands-on Python and/or SQL experience for data manipulation and analysis, • Experience turning messy data into defensible findings, flagging thin samples and not overstating results, • Comfortable with structured qualitative classification of free-text data where automated methods fall short, and transparent about it AI-directed analysis • Hands-on experience using LLM tools (Claude, Copilot, ChatGPT) for substantive analysis, not just drafting or summarising, • Understanding of how to structure reliable, repeatable AI instructions, with interest in developing this further Product thinking • Comfortable conceiving dashboard concepts for different stakeholders, defining what an audience needs to see and why, • Able to communicate a dashboard concept clearly enough for UI/UX to build from Reporting & visualisation • Excellent Excel skills, including VBA, • Strong Power BI skills, including Power Query (M) and DAX, • Strong ability to design infographic-style visuals that make a finding clear at a glance, • Judgment on which format suits which stakeholder and question Adaptable • Able to reframe the same evidence for different audiences without changing the facts, • Confident presenting analysis to stakeholders and clients, including under challenge, • Strong written communication for polished, client-ready documents, • Structured and methodical - audit before build, confirm before present, • Takes challenge on methodology well, pushing back when a request would compromise analytical integrity, • Comfortable with variety - energised by new problems rather than a fixed, repeatable brief Desirable Experience • Familiarity with Veeva, Salesforce, or other pharma CRM platforms, • Experience with prescribing/Rx data sources (e.g. IQVIA, Symphony), • Background in a specific therapeutic area relevant to KAI's client portfolio Working Environment • Candidates must be UK-based and eligible to work in the UK, • Primarily remote within a distributed team. Access to co-working space if preferred, • Able to attend team meetings in London two days per month when necessary, • Occasional travel may be required for client meetings or programme activities What Success Looks Like Within the first 3 months, the successful candidate will: • Have independently delivered end-to-end analysis and reporting for multiple client business questions, from raw conversation/CRM data through to a stakeholder-ready report, • Have built working fluency with KAI's conversation analytics data and at least one CRM platform (Veeva or Salesforce), including how to join and cross-validate findings across them, • Have produced reports tailored to at least two different stakeholder audiences (e.g. brand marketing and field sales) from the same underlying analysis, adapting tone and focus appropriately for each, • Have contributed to turning at least one piece of proven analysis into a documented, repeatable method, • Have contributed to a future dashboard concept, developed alongside the UI/UX team, • Have presented analysis directly to a client or senior internal stakeholder as part of a delivery team Career Progression This role sits at a stage comparable to a mid-level Business Insights & Analytics Lead career point - a strong foundation for progressing toward broader analytics leadership of a small team, combining deepening technical capability, growing scope across clients and stakeholders, and increasing involvement in shaping KAI's own product. #J-18808-Ljbffr

About the role. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement of Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads on complex incident resolution, service performance, process optimisation, and the transition of new systems into Identity Operations. By maintaining high-quality identity services and robust access controls, the Senior Identity Analyst strengthens the organisation's security posture and supports a high-performing, user-focused digital environment. This is a hybrid role, requiring two days per week in the office, and can be based at any National Highways office location across the UK, with some travel to attend team meetings. Successful candidates will be required to hold or be willing to obtain SC clearance before starting employment. Five years' UK residency is normally required for the vetting process, although individual circumstances will be considered as part of the recruitment process. • Lead and coordinate technical change requests relating to operational services, ensuring service continuity, quality, and adherence to lifecycle processes., • Maintain and improve technical and operational processes, documentation, and knowledge articles to ensure alignment with policies, standards, and business requirements., • Develop, maintain, and analyse identity service metrics and dashboards; provide regular reporting to demonstrate compliance, performance, and service health., • Implement, enforce, and monitor identity and access policies, standards, and security controls to ensure compliance with organisational expectations and regulatory requirements., • Manage and resolve complex incidents, escalations, and service enquiries, providing technical expertise and guidance to colleagues., • Lead the technical onboarding and transition of systems into Identity Governance, Assurance, and Privileged Access Management frameworks, ensuring secure, controlled, and monitored access to systems and assets. About you. • Demonstrable experience managing or supporting security technology or IAM technologies., • Experience overseeing the operation, maintenance, and improvement of live technology services., • Experience providing first- and second-line support for operational services, and use of tools such as ServiceNow., • Competent in the use of applications and data extraction tools; strong working knowledge of Microsoft Office., • Excellent communication skills with the ability to build strong working relationships with stakeholders across all levels., • Understanding of change management processes and best practices. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ

Baltic Recruitment are delighted to be supporting a leading manufacturing organisation with their search for an experienced Business Systems Analyst to join their IT team.To lead the strategic planning, implementation, and management of systems, processes, software and IT projects that enhance organ

TrustTech Recruitment are working with a well-established and rapidly evolving organisation who are looking for a BI Developer to join their growing technology team. As a BI Developer, you will be working on expanding reporting capabilities, enhancing business intelligence outputs, and supporting the development of a modernised data environment. This role comes at an exciting time as the business undertakes a major transformation project to consolidate reporting systems, improve efficiencies, and move towards greater automation and cloud-based solutions. You will collaborate closely with technical teams and stakeholders across the business to deliver meaningful insights and scalable reporting solutions. • Design and develop insightful dashboards, reports, and KPI visualisations using Power BI and DAX, • Create and maintain robust semantic models to support business reporting requirements, • Support the ongoing administration of Power BI Service, including workspace management, governance, security, and reporting accessibility, • Work closely with stakeholders across multiple departments to gather reporting requirements and deliver tailored BI solutions, • Produce clear documentation for reporting processes, datasets, and business definitions, • Investigate and resolve data quality or reporting issues to ensure accuracy and reliability, • Deliver user guidance and support to encourage effective adoption of reporting tools, • Assist in the development of trusted datasets and reporting frameworks using SQL and modern transformation methodologies, • Support wider data initiatives, including cloud migration and reporting infrastructure improvements, • Previous experience in a BI Developer, BI Analyst, Reporting Specialist, or similar data-focused role, • Strong experience with Power BI, DAX, Power Query, and reporting best practices, • Experience creating semantic models and delivering scalable reporting solutions, • Strong SQL skills for querying, transforming, and developing datasets, • Understanding of data warehousing methodologies, including fact and dimension modelling, • Strong grasp of data visualisation principles and dashboard design standards, • Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders, • Strong problem-solving skills with the ability to troubleshoot and resolve data-related issues The BI Developer role is perfect for someone who is looking to develop their skills within a highly recognised and forward-thinking organisation. The company are offering competitive benefits, ongoing training and development opportunities, and the chance to work on exciting transformation projects. #J-18808-Ljbffr

TrustTech Recruitment are working with a well-established and rapidly evolving organisation who are looking for a BI Developer to join their growing technology team. As a BI Developer, you will be working on expanding reporting capabilities, enhancing business intelligence outputs, and supporting the development of a modernised data environment. This role comes at an exciting time as the business undertakes a major transformation project to consolidate reporting systems, improve efficiencies, and move towards greater automation and cloud-based solutions. You will collaborate closely with technical teams and stakeholders across the business to deliver meaningful insights and scalable reporting solutions. • Design and develop insightful dashboards, reports, and KPI visualisations using Power BI and DAX, • Create and maintain robust semantic models to support business reporting requirements, • Support the ongoing administration of Power BI Service, including workspace management, governance, security, and reporting accessibility, • Work closely with stakeholders across multiple departments to gather reporting requirements and deliver tailored BI solutions, • Produce clear documentation for reporting processes, datasets, and business definitions, • Investigate and resolve data quality or reporting issues to ensure accuracy and reliability, • Deliver user guidance and support to encourage effective adoption of reporting tools, • Assist in the development of trusted datasets and reporting frameworks using SQL and modern transformation methodologies, • Support wider data initiatives, including cloud migration and reporting infrastructure improvements, • Previous experience in a BI Developer, BI Analyst, Reporting Specialist, or similar data-focused role, • Strong experience with Power BI, DAX, Power Query, and reporting best practices, • Experience creating semantic models and delivering scalable reporting solutions, • Strong SQL skills for querying, transforming, and developing datasets, • Understanding of data warehousing methodologies, including fact and dimension modelling, • Strong grasp of data visualisation principles and dashboard design standards, • Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders, • Strong problem-solving skills with the ability to troubleshoot and resolve data-related issues The BI Developer role is perfect for someone who is looking to develop their skills within a highly recognised and forward-thinking organisation. The company are offering competitive benefits, ongoing training and development opportunities, and the chance to work on exciting transformation projects. #J-18808-Ljbffr

Capita Regulated Services is building a talent pool for upcoming specialist fixed-term contract opportunities within our Life & Pensions business area. With Numerous Projects And Increases In Client Demand Linked To Change Activity Anticipated From Summer 2026, We’re Keen Connect With Experienced Developers In The UK, Ideally With Experience In The FCA Regulated Life & Pensions Sector, To Support The Delivery Of These Projects. Specifically, We Will Be Seeking • C# Developers, • Mainframe Analyst Developers (incl. IBM Mainframe, Cobol, JCL, DB2, CICS and Microfocus Cobol), • VB6 Developers Whilst the roles are not live just yet, we want to get ahead by identifying and engaging with talented individuals early, so that we can move quickly when the requirements are confirmed. If you’re open to future contract opportunities and would like to be considered when roles become available, we’d love to hear from you. These roles will be based in the UK, however will require the legal right to work in the UK. As such we’re unable to consider candidates without the right to work in the UK, or international candidates. A proximity to our client sites in Glasgow or Manchester would be advantageous, but can be remote in the UK if needed. Capita is an equal opportunity and disability confident employer. The primary purpose of the role will be to deliver, support and maintain quality software solutions covering a range of policy administration and ancillary systems, assisting in change work to provide product support to fix or assist in the resolution of complex of high severity problems. • Use functional documents and high-level designs to produce signed off Detailed Technical Specs subjected to full review process., • Work with team leader to provide estimates for the plan and allocation of work., • Produce signed off specifications for development work., • Ensure all work is delivered to plan and written to team standards., • Peer review of work & sign off where required., • Keep documents up to date and consistent with plan., • Assist Project Managers, Team manager to deliver projects on time and to spec., • Provide walkthroughs, demos to business to satisfaction., • Provide support to other teams in a timely manner., • Support other team members by actively participating and resolving issues., • Provide input into review of test strategies & scenarios documented by testers., • Remain fully aware of the progress of the project from Detailed Technical Spec through to implementation., • Fix or assist in the fix of complex or high severity problems in a timely manner, labelling code correctly and closing Change Requests, • Monitor system performance post implementation and in production., • Build effective relationship with business by maintaining regular contact with business users through the full project life cycle or with regard to production issues., • Build effective relationship with technical team members by making yourself available for enquiries and advice and by ensuring that they are aware of project goals., • Significant experience of either C#, VB6 or IBM Mainframe alongside Oracle SQL and Linux Shell or Java scripts., • Additional skills out of the following would be desirable: VB6/VBA, PL/SQL, MS ADO, Macro4 Products, Business Objects, Visual Studio ISIS Papyrus, Oracle tools (APEX, Forms etc.), Web Services, PVCS Version Manager, CA-Sort, Selcopy, Microfocus Workbench, and Dialog., • Skills in Life & Pensions Product Knowledge and experience (Healthcare, Annuities, Bonds) and Payment Processing would be a distinct advantage., • Designing and coding application programs; performing testing for developed applications., • Conducting analyses of organizational needs and goals for the development and implementation of application systems., • Reviewing, analysing, and modifying programming systems, including encoding, testing, debugging and installing for a large-scale system., • Ensuring the operating efficiency of existing application systems. Maintaining records for the documentation of systems development and revisions., • Strong problem-solving & diagnostic capability, • Strong communicator with business & technical stakeholders at all levels., • Collaborative working style, • Ability to support large-scale transformation or modernisation programmes In this role, you will be given fantastic training and development for your career in financial services. You will also be given the following: • A competitive salary., • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave... and plenty more, • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology, • You’ll be joining a large network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you. At Regulated Services, we’re transforming the world of life and pensions, and mortgage services. We’re delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account and arrears management. Join us and discover better as you shape the future of regulated services. We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email or call and we’ll get back to you. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work. Manchester United Kingdom Full time Fixed Term (Fixed Term) #J-18808-Ljbffr

Job Description:Job Title: Security Detection & Response II Corporate Title: Up to Vice President Location: Chester Company Overview:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Location Overview:Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.Role Description:We are seeking an experienced and motivated Security Detection & Response Analyst (SDR II) to join the GIS Monitoring and Triage team. This role supports cybersecurity operations across threat detection, investigation, response, and continuous service improvement.You should be an experienced security practitioner capable of operating within the end-to-end detection and response lifecycle (detect investigate respond improve), combining broad analytical capability with an engineering mindset to rapidly identify, investigate, and contain threats. The analyst will operate across multiple security domains, validating detections, investigating threats, and executing response actions with sound judgment.This role requires cross-domain security expertise, broad analytical and engineering capabilities, and the ability to leverage automation, orchestration, and AI-driven technologies to improve detection outcomes, reduce manual effort, and continuously enhance overall security effectiveness.Working Pattern:This is a full-time role (40 hours per week), with standard working hours of 7:00AM to 6:00PM 4 days per week (Sunday to Wednesday or Wednesday to Saturday) to align with the nature of the support provided by the team. Flexibility may occasionally be required to support business, operational, or project deliverables.Responsibilities:You will operate within the end-to-end detection and response lifecycle (detect investigate respond improve), including analysing logs and telemetry from multiple sources to establish attack scope, impact, and root causeYou will build, validate, tune, and optimize detection logic and coverage, leveraging attacker tactics, techniques, and procedures (TTPs) and frameworks such as MITRE ATT&CK to improve accuracy and reduce false positivesExecute and coordinate security event response activities, including containment, isolation, escalation, and remediation, applying sound judgment during active engagementsYou will maintain and improve automation and orchestration capabilities, including SOAR workflows, automated playbooks, scripted response actions, and AI-driven enhancements to reduce manual effort and improve detection and response outcomes. Accountable for measurable improvements in MTTR, detection quality, and signal-to-noise ratioYou will document and communicate security event findings, including timelines and lessons learned, while providing clear updates to stakeholders and driving continuous improvement in detection and response processesIdentify gaps in monitoring and detection coverage, contributing to operational maturity through continuous improvement initiatives, metrics, and enhancements to detection, response, and automation capabilitiesSupport integration of partner use cases into detection and monitoring workflowsGuide and instruct junior members of the team to support the achievement of professional goalsWhat we are looking for:Experience in security operations, incident response, detection engineering, or related cybersecurity functions within a production environmentExperience in security detection, investigation, and response across multiple domains, with the ability to pivot across data sources and independently manage end-to-end investigations from initial triage through post-incident improvementAbility to build, validate, and tune detections and response workflows, including reducing false positives.Considerable proficiency in log analysis, telemetry interpretation, and cross-system data correlation, including the ability to query, manipulate, and optimize data using KQL, SPL, SQL, or similar languages for investigative and detection use casesPractical experience with containment, response actions, and automation, including developing or maintaining SOAR workflows, API integrations, and scripted response actions using sound judgmentExperience with security platforms and technologies, including SIEM, EDR/XDR, identity security, and cloud securityWorking knowledge of identity and access systems and common attack paths, including credential theft, privilege escalation, and session/token abuseConsiderable understanding of attacker tactics, techniques, and procedures (TTPs), including MITRE ATT&CKRecord of improving operational effectiveness, including reducing alert noise, improving detection coverage, and decreasing mean time to detect and respondGreat analytical, decision-making, and communication skills, including the ability to clearly articulate findings, provide timely incident updates to both technical and non-technical stakeholders, and operate effectively in high-pressure scenariosAbility to operate with minimal supervision and make risk-informed decisions quicklySkills that will help:Exceptional communication and executive presence, with the ability to influence at all organizational levelsProcess disciplineLeadership competency in geographically diverse matrixed environment.Relevant Cyber Security CertificateWorked in SOC environment beforeFamiliarity with Cyber Security and Information Technology.Strong problem-solving and critical thinking skills.Effective communication and interpersonal skills.Benefits of working at Bank of America: UKAt Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partnerCompetitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasonsWe offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.Use of a flex fund to use towards benefitsAccess to an emotional wellbeing helpline, and virtual GP servicesAccess to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthoodAccess to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and CalmOpportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local areaGood conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.“We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.”We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.SummaryLocation: ChesterType: Full time

Data Analyst/Engineer AVP Chester At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee. This role will enhance security compliance, reduce exposure to cyber threats, improve reporting accuracy, increase automation, and enable more effective management of patching and vulnerability remediation activities across the enterprise. The position is essential for maintaining operational resilience and supporting strategic technology risk management objectives. Key responsibilities include working with stakeholders to understand their needs; analysing problems; capturing requirements; creating solutions; solving problems through automation; and providing subject-matter expertise to support scope and requirement decisions. The role also involves collaborating with project stakeholders to analyse and confirm requirements, improve processes, and write user and technical stories. As a critical liaison between the Patching and Currency team and its stakeholders, this role defines, analyses, and delivers technology solutions that support strategic business objectives. It gathers and documents requirements, translates business needs into actionable deliverables for Agile teams, supports testing and implementation, and drives successful outcomes across the full delivery lifecycle. The ideal candidate combines strong analytical skills, technical aptitude, and stakeholder management capabilities to deliver high-quality solutions in a fast-paced environment while using modern tools, including GenAI, to improve analysis and delivery effectiveness. • Independent, hands-on development experience with the following technologies:, • Python/Java Scripting, • Microsoft SQL Server, • Kafka, • AutoSys, • Tableau, • Ansible, • Splunk, • Jira, • ServiceNow, • Knowledge of Linux and Windows server environments, • Hands-on experience as a business systems analyst on an Agile team, including writing user stories and creating technical design documentation and system flows, • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc., • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services., • Access to an Employee Assistance Program for confidential support and help for everyday matters, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions., • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. #J-18808-Ljbffr

Job Description: Job Title: Security Detection & Response Specialist Corporate Title: Up to Assistant Vice President Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to be a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee. Role Description: We are seeking a motivated and analytically driven Security Detection & Response Analyst (SDR) to join the GIS Monitoring and Triage team. This role supports cybersecurity operations across threat detection, investigation, response, and continuous service improvement. The ideal candidate will have security practitioner experience with strong analytical aptitude and foundational technical skills, who contributes to the detection and response lifecycle by supporting investigations and response activities under guidance. This role focuses on developing the ability to analyse security events, build contextual understanding of threats, and progressively operate with increasing independence across multiple security domains. The analyst will work alongside experienced practitioners to validate detections, investigate events, and execute response actions while building foundational skills in automation, orchestration, and AI-driven technologies. Responsibilities: • Support the detection and response lifecycle (detect → investigate → respond → improve) by triaging alerts and analysing logs and telemetry from multiple sources to assess potential security events, • Correlate and analyse data across endpoint, identity, network, and application sources to develop context and determine whether activity is benign or suspicious, • Assist in the investigation of security events by applying structured, hypothesis-driven analysis and escalating complex or high-risk findings to more senior analysts, • Perform guided response activities under supervision, including alert enrichment, containment support, documentation, and coordination with more senior team members during active investigations, • Validate alerts and contribute to improving detection fidelity by identifying false positives and providing feedback to enhance detection logic and coverage, • Contribute to the development and refinement of investigation guides, runbooks, and playbooks, while learning to leverage automation, SOAR workflows, and AI-assisted tools to improve efficiency, • Identify gaps in telemetry, monitoring, or processes and escalation improvement opportunities to support continuous enhancement of detection and response capabilities What we’re looking for: • Experience in cybersecurity, security operations, IT support, or related technical fields (internships, academic projects, or equivalent experience included), • Foundational knowledge of security detection, investigation, or incident response principles, with a demonstrated ability to learn and apply concepts across multiple domains, • Basic experience with log analysis and telemetry interpretation, including familiarity with querying or analyzing data using tools such as SIEM platforms or query languages (KQL, SPL, SQL, or similar), • Exposure to security platforms and technologies such as SIEM, EDR/XDR, identity systems, or cloud environments, • Foundational understanding of common attacker tactics, techniques, and procedures (TTPs), with familiarity of frameworks such as MITRE ATT&CK, • Analytical and problem-solving skills, with the ability to follow structured investigation processes and document findings clearly, • Effective communication skills, including the ability to provide clear updates and collaborate with team members during investigations, • Willingness to learn, take direction, and progressively develop independent decision-making capabilities in security operations environments Skills that will help: • Deep analytical and problem-solving skills, with the ability to follow structured investigation processes and document findings clearly, • Effective communication skills, including the ability to provide clear updates and collaborate with team members during investigations Benefits of working at Bank of America: UK • At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work., • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc., • Use of a flex fund to use towards benefits, • Access to an emotional wellbeing helpline, and virtual GP services, • Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood, • Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. “We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.” We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. #J-18808-Ljbffr

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