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Business Analyst Location: Horsham (Hybrid)Salary: Up to £40,000 DOE MUST HAVE VALID RIGHT TO WORK IN UK WITHOUT EVER NEEDING SPONSORSHIP Our client is a well-established technology business with a strong reputation for delivering innovative software and digital solutions across a diverse customer base. Due to continued growth and investment in internal systems, they are looking to appoint a Software Business Analyst to support a range of business-critical projects. This is an excellent opportunity to join a collaborative and fast-paced SME environment where you'll play a key role in bridging the gap between business operations and technical delivery teams. The Role As a Software Business Analyst, you'll work closely with stakeholders across the business to understand requirements, improve processes, and support the successful delivery of software and systems projects. Responsibilities will include: • Gathering, documenting and validating business requirements, • Translating business needs into user stories, functional specifications and acceptance criteria, • Facilitating workshops and engaging with stakeholders across multiple departments, • Identifying process improvement and automation opportunities, • Supporting backlog management, prioritisation and UAT activities, • Working alongside development teams to ensure solutions align with business requirements, • Producing process maps, workflows, documentation and decision logs, • Supporting systems integrations and data flow initiatives across the wider business Skills & Experience We're keen to speak with candidates who have: • Previous experience as a Business Analyst, Systems Analyst or similar role, • Experience working across software, systems or digital transformation projects, • Strong stakeholder management and communication skills, • Knowledge of Agile or hybrid software delivery methodologies, • Experience creating user stories, process maps and business documentation, • Exposure to SQL, data management or reporting tools, • An understanding of APIs, systems integrations and cloud-based platforms, • Experience using Jira, Azure DevOps or similar project management tools What's on Offer? • Hybrid working, • Exposure to a broad range of software and technology projects, • High levels of autonomy and responsibility, • Opportunity to influence systems, processes and business improvements, • Supportive and collaborative team environment, • Long-term progression opportunities within a growing business If you're a pragmatic Business Analyst who enjoys working closely with both technical and non-technical stakeholders and wants to make a genuine impact within a growing organisation, we'd love to hear from you.

Location: Horsham (Hybrid) Reports to: Finance Director About the Role We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME. You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over‑engineering. Key Responsibilities • Gather, document, and validate business requirements, • Translate needs into user stories, functional specs, and acceptance criteria, • Facilitate workshops with internal SMEs and manage expectations across teams, • Identify process improvements and automation opportunities, • Support backlog creation, prioritisation, and UAT, • Advise on system architecture, integrations, and data flows, • Work with external dev teams to ensure delivery aligns with requirements, • Produce clear documentation: process flows, diagrams, decision logs Technical Skills • Strong understanding of software delivery (Agile or hybrid), • Office 365 user administration, • Azure Entra / Active Directory familiarity, • SQL Server basics (queries, data management), • Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP) What You Bring • Experience as a Business Analyst, Systems Analyst, or Solutions Analyst, • Ability to work across multiple projects in a fast‑moving SME, • Excellent communication and stakeholder management, • Comfortable advising non‑technical SMEs and simplifying complexity, • Pragmatic, organised, and confident challenging assumptions constructively Nice to Have • SME or scale‑up experience, • Knowledge of information security and data protection, • Experience with Jira or Azure DevOps, • Understanding of AI capabilities and how they translate into business features What We Offer • High autonomy and influence, • Opportunity to shape systems and processes, • Exposure to a wide range of technologies, • Supportive, collaborative environment The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required, and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time

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