Retail Travel Branch Manager
3 days ago
Ashby-de-la-Zouch
Bespoke Independent Travel Agency offering a full 360 travel consultancy service to its discerning customers are seeking a Manager for their Leicestershire branch. Offering a traditional luxury travel consultant service face to face and over the phone creating tailor-made itineraries, as well as taking advantage of the latest tech with an online booking platform, you really can get it right for your clients. Offering a more competitive commission scheme than most, with an OTE of £40k pa - £47k pa, they are seeking an experienced and highly passionate Travel Manager, who wants to be part of a growing business. If you have Travel Industry experience and are passionate about what you do and wish to forge a long successful career this is a great Travel Company to join. Based in Leicestershire this is commutable form Burton/Tamworth/Loughborough and surrounding. This company are committed to providing expert, personalised travel advice, outstanding customer service, and bespoke holiday solutions. JOB DESCRIPTION: • This is a hands-on, customer-facing role designed for someone who is passionate about travel, thrives in a sales environment, and is ready to take on additional responsibility., • You will be instrumental in the store's success-selling a wide range of holidays, building long-term customer relationships, and supporting the day-to-day running of the business., • Create and convert holiday enquiries across a wide range of products, including package holidays, cruises, tailor-made itineraries, and dynamically packaged trips, • Deliver high-quality, personalised customer service that drives loyalty and repeat business, • Assist with the daily operations of the store, including team support, store presentation and customer flow, • Work with mainstream and niche suppliers, airline consolidators, destination management companies (DMCs), and cruise lines to create bespoke holiday experiences EXPERIENCE REQUIRED: The role will suit someone currently (or recently) working in a retail travel agency who has worked as an Assistant Manager or Manager. In addition, you will have broad destination knowledge, excellent communication and customer service skills and a proven track record of achieving targets. You will be able to work 5 days a week, office hours with flexible to work Saturdays ( a day off in lieu). No Sundays! Ideally you will also have some experience of tailor-making itineraries, and some experience of managing, supervising or mentoring staff. You must be passionate about travel and creating memorable experiences for your customers. THE PACKAGE: • Salary is dependent on experience, but very competitive in the current market, with an uncapped commission structure. In addition they offer:, • Uncapped commission structure realistic OTE of £40kpa - £47k pa, • 30 days annual leave (including bank holidays), • Pension scheme, • Familiarisation trips (subject to availability and performance), • Training and career development opportunities, • Employee travel discounts, • Flexible rota patterns with Sundays always off, • Opportunity to influence the growth and culture of a brand-new retail store INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work in the UK.