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Customer Operations Manager Location: London Salary : £40,000 - £60,000 per annum About the Job We're looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You'll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who's ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience • Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. * Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. * Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. * Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership • Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. * Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. * Produce clear weekly and monthly performance reports with insight-driven actions. * Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation • Design digital support journeys that leverage self-service and automation wherever possible. * Use automated workflows that reduce manual effort. * Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration • Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. * Work closely with product, engineering, and commercial teams to advocate for customer needs. * Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight • Ensure support processes comply with data privacy regulations, including GDPR. * Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. * Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We're Looking For Must-Haves • 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. * Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). * Proven track record in leading support operations in a 24/7/365 environment. * Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. * Ability to lead strategy while also being deeply hands-on. You'll need to write the playbook, run the reports, talk to customers, and build the processes. * Experience with automation tools and a deep understanding of customer workflow design. * Excellent communication and stakeholder management skills, especially when handling cross-functional issues. * Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves • Experience in telecom, eSIM, travel tech, or subscription-based businesses. * Exposure to fraud workflows, payment disputes, or regulatory complaint handling. * Understanding of self-service design and proactive support strategies. What You Can Expect • A critical role in shaping how global travellers experience our brand. * A startup environment with autonomy, ownership, hard work and opportunity for growth. * Remote-first working culture with flexible ways of working. * A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we'd love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply.

Machine Learning Engineer (MLOps Python LLM AWS) London / WFH to £90k Are you a senior Machine Learning Engineer looking for an opportunity to take ownership, working on complex and interesting systems? You could be progressing your career in a hands-on technical leadership role at a SaaS FinTech; their capital market tools are used by Investment Banks and independent research providers to automate and analyse client service and research consumption, presenting a complete overview of the client relationship made available via the Cloud. As a Machine Learning Engineer you will lead the Machine Learning activities within the Insights and Data Analytics Team from conception to deployment, creating and scaling high-impact models that solve core product challenges. You'll define the Machine Learning roadmap from a technical perspective, evaluating model architectures, optimising data pipelines and ensuring that ML features provide actionable insights within the product. This isn't just about training models; it's about building the ML infrastructure that enables the business to iterate and scale with confidence. There's a modern tech stack, you'll primarily be using Python within an AWS cloud environment, collaborating and providing technical leadership to a small team. Location / WFH: You can work from home most of the time, meeting up with colleagues in the London office once a month for team collaboration and meetings. About you: You are an experienced Machine Learning Engineer who prioritises system reliability, latency and observability as much as model accuracy You have strong Python skills and experience of leveraging the AWS stack to move models from development environments to robust production services You have strong MLOps experience You're comfortable designing high-throughput APIs, managing data and implementing solutions You have experience training, deploying and supporting non-LLM models as well as supporting LLM Services in a production environment You have a strong knowledge of software engineering best practices including TDD, Pair Programming You're collaborative, comfortable mentoring others, provide technical direction and communicating with senior stakeholders You have achieved a 2.1 or above in a STEM discipline What's in it for you: Salary to £90k WFH office budget Mainly remote working (1x month in London) Tailored personal flexible benefits package Apply now to find out more about this Machine Learning Engineer (MLOps Python LLM AWS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values. TPBN1_UKTJ

Senior Product Designer | London | Hybrid | Up to £85k + benefits We're partnering with an AI-driven company transforming a major global financial market. This is an opportunity to join a business with strong product-market fit, trusted by leading financial and legal institutions worldwide, and scaling rapidly across international markets. The Opportunity We're hiring a Senior Product Designer to join a newly formed Legals team • a key, revenue-generating area focused on turning complex legal documents into structured, AI-powered insights. You'll help define how legal and financial professionals interact with AI, designing intuitive, high-trust experiences in a complex domain. Key Responsibilities Product & Design Strategy Partner with Product, Engineering, and domain experts to define direction Translate complex workflows into clear experiences Run discovery and user research Design with a focus on outcomes AI Product Design Design interfaces for AI document extraction and analysis Prioritise clarity, trust, and explainability Help shape how AI outputs are evaluated and improved Explore new interaction patterns for AI Craft & Delivery Own design from concept to production Create wireframes, prototypes, and high-quality UI Collaborate closely with engineers Present work to stakeholders Contribute to the design system About You Experience designing complex, data-heavy products (SaaS, fintech, legal tech, enterprise) Strong communicator, confident presenting to stakeholders Experience owning features or products over time Able to simplify complex information Systems thinker with a focus on end-to-end journeys Strong attention to detail Bonus: AI/ML product experience or exposure to legal/financial domains Why Apply? Work on a cutting-edge AI product in a high-value market Join a scaling business at a key growth stage High ownership and design influence Opportunity to shape a critical product area Benefits Competitive salary Pension, private medical, life assurance Income protection 25 days holiday + public holidays Hybrid working Work abroad up to 3 months per year Sabbatical after 5 years Enhanced parental leave Learning & development budget Regular team socials We're actively recruiting and expect a fast-moving process. If this sounds like you, apply now or get in touch for a confidential conversation. Please apply with your CV and portfolio! Senior Product Designer role on an AI platform transforming legal and financial workflows. TPBN1_UKTJ

Senior / Associate MEP Cost Manager - Data Centres London preferred, but flexible - office/site/hybrid £65-90k DOE Kenton Black International is excited to be supporting this leading international consultancy in their search for a Data Centre experienced MEP Cost Manager. The successful candidate can expect to take a leading role on UK and European Data Centre construction projects, whilst supporting the business in the next phase of its growth. We're keen to hear from people with a proven track record of delivering high quality cost management/quantity surveying/scheduling across the full lifecycle of schemes. A consultancy background and experience of Data Centre construction projects, with a strong MEP background is preferable. However candidates with experience of schemes such battery giga plants, semiconductor plants, and similar high-tech manufacturing projects are also welcomed to apply. A snapshot of some of the responsibilities - • Pre and post-contract duties, including preparation of cost estimates, RFPs, procurement and tendering, contract administration, variation, final account, etc. - Completing feasibility studies and writing procurement reports - Estimating and cost planning to include producing and presenting the final cost plan - Tendering and procurement activity, including managing the pre-qualification stage, producing the tender list, preliminaries, tender analysis, tender report and compiling the contractual documents - Taking responsibility for timely and accurate cost checks and valuations - Producing monthly post contract cost reports and presenting them to the client - Interfacing with the client and other consultants, at all project stages - Participate effectively with post contract cost variances and the change control processes - Perform cost risk analysis and provide input into value engineering; negotiate and approve final accounts - Maintain central feedback and learning on cost estimating from prospects and projects and contribute to updating of best practices in estimating If you have a stable career history and can demonstrate a collaborative and outgoing approach, please get in touch - (url removed)

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role We are seeking a Tech Lead - SOC Responder. This is an opportunity to meaningfully contribute to a highly visible security operations function with global impact upon Colt, business units, partners, and customers. While working as part of this team, the successful individual will provide world class incident response functions to detect, protect, respond, and sustain operations within cyberspace. What you will do Support SOC Manager to deliver the followingSIEM, IR tools platform management including all design, implementation and administrationactivities , Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, build activities , existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security incident response processes, investigations and security operational processes. Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these. Ensure security services, tools and platforms are adequately maintained. Monitoring of and reporting on the effectiveness of our security enforcing technologies.Identification and ongoing monitoring of specific security risks and KPIs and production of management information to ensure Colt receives value from key security investments/services. Contribute to design, development and maintenance of security standards and controls. Align team's goals and plan with Colts long term priorities and strategy. Develop and grow the talent and people capability within the security teams. Key performance indicators Takes ownership for understanding what is expected of them / their team and ensures it is delivered2 / 2 Proactively requests Leadership for views and opinions; using this feedback to improve personal performance Reviews working methods regularly to identify ways of improving service delivery makes recommendations on what improvement can be made and owns delivery of agreed action plan and outcomes Understands cultural differences and utilises this understanding to build rapport across different teams in order to obtain the necessary cooperation. What we're looking for Information Security Incident Response experience with a focuson detection and response to malicious activity using log data from various sources preferred. Strong Networking and Systems experience, preferably in an Enterprise environment Strong understanding of Information Security and the threat landscape surrounding enterprise systems. Strong Scripting experience (python, powershell, Unix shell) Demonstrated experience working in all phases of the SDLC Deep understanding and experience using cyber security operations, security monitoring, endpoint (EDR), Network, and SIEM Tools. Prior SOC experience a plus Extensive knowledge of network and server security protocols, technologies, and products. Industry recognized certifications (CISSP, GCIH, GCFA, OSCP, etc) preferred Strong oral and written communication skills. Relentless curiosity and attention to detail Ability to learn quickly and leverage prior experiences to effectively solve current security challenges. Refusing to accept the status quo Qualifications Combination of the following: Degree in Information Technology, Engineering or similar SIEM management - Desirable to have some advanced Certification from SIEM vendor on products such as ArcSight , MS Sentinel or Logrhythem Skills Network Protocols Cyber Security Tools/Products Cyber Security Policy Management Cyber Security Planning Cyber Security Risk Management Education A relevant degree such as Computer Science, Information Security or other related field What we offer you: Looking to make a mark? At Colt, youll make a difference. Because around here, we empower people. We dont tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, youll be encouraged to be yourself because we believe thats what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring take a look at Our People site including our Empowered Women in Tech. TPBN1_UKTJ

At Comptoir Group, generous hospitality sits at the heart of everything we do. Open seven days a week and serving over a million guests each month, we bring people together through vibrant Middle Eastern food, warm service and memorable experiences. Everyone is welcome at Comptoir whether dining in our restaurants or enjoying our food wherever they are. The Role This brand new role for the business, will play a pivotal part in shaping how guests experience Comptoir beyond our restaurants. Balancing growth with operational excellence, youll ensure our off-premise business scales sustainably while protecting the guest experience. This is a commercially driven role with ownership of all off-premise revenue channels across Comptoir Group, including third-party delivery, click & collect, direct ordering and catering. Youll be our hands on in-house delivery expert, known for driving performance and profitability while working closely with Operations, Marketing, Finance, Tech and Supply Chain. This is a full time role based in our Support Office (London) and will require regular site visits to all our restaurants nationwide. What Youll Be Doing Own and grow all off-premise revenue channels, including third-party delivery, click & collect, direct ordering and catering Lead commercial strategy and Joint Business Plans with delivery partners (Deliveroo, Uber Eats, Just Eat) Drive profitable growth through menu optimisation, pricing, promotions and AOV initiatives Build and scale a strong catering and group-ordering proposition Improve performance on owned digital channels and optimise the channel mix Lead delivery technology optimisation, ensuring seamless integration and reporting Work closely with Operations and cross-functional teams to deliver a great, scalable guest experience What Success Looks Like Strong visibility, rankings and performance across delivery platforms An optimised delivery experience in all restaurants for all employees and stakeholders A profitable, balanced and growing off-premise revenue mix Catering established as a meaningful and scalable revenue stream Improved delivery margins through smart strategy and efficient spend Clear, data-led decision making embedded across team What Were Looking For Proven experience in commercial, partnerships or off-premise delivery roles Hands on management of (or experience working in) third party delivery platforms (Deliveroo, Uber Eats, Just Eat) Strong commercial and analytical skills, with experience in forecasting and ROI analysis Track record of managing Joint Business Plans and national promotional calendars Experience with Deliverect or similar order management platforms Youll Be Highly commercial, with strong negotiation and relationship-building skills Data driven, curious and confident turning insight into action A clear, engaging communicator who enjoys working cross functionally Operationally empathetic, detail-focused and solutions-oriented We welcome applicants from all backgrounds, and will make reasonable adjustments in the process and on the job. If youd like to discuss adjustments, please contact us. TPBN1_UKCT

Who we are… GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world’s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It’s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we work towards becoming the world’s most trusted source of strategic industry intelligence. The role… As Information Security Manager, you will lead the strategy and delivery of initiatives that strengthen GlobalData’s cybersecurity posture across global operations. You’ll ensure our people, systems and infrastructure remain secure, resilient and able to support continued growth. Reporting to the Chief Information Security Officer, you will lead a team of security professionals, drive key security programmes, and work closely with stakeholders across technology and business teams to improve cyber governance, data security and operational resilience. This role requires strong expertise in information security, AI and data governance, alongside experience in vendor management and third-party risk. What you’ll be doing Lead and deliver the information security strategy aligned to business goals Develop and maintain security frameworks, policies and standards Oversee risk management, threat assessment and vulnerability programmes Ensure compliance with ISO 27001, ISO 42001, GDPR and other relevant frameworks Manage security operations including incident response, monitoring and investigations Partner with IT, engineering, legal and business teams to embed security best practice Lead internal/external audits, assessments and remediation plans Manage third-party and vendor security risk programmes Build, mentor and lead a high-performing security team Provide executive reporting on security risks, metrics and improvement plans Monitor emerging threats, technologies and regulations What we’re looking for… 8+ years’ experience in senior cybersecurity or information security roles Leadership experience within a complex, multinational business Experience managing global teams across multiple regions Strong knowledge of ISO 27001, NIST, CIS Controls or similar frameworks Proven experience in security operations, risk management and compliance Experience handling security incidents and crisis management Strong commercial awareness and budget management experience Excellent communication and stakeholder management skills, including senior leadership exposure Strong understanding of IT infrastructure, cloud technologies and enterprise systems Experience managing third-party vendors and technology partners Preferred Certifications CISM or similar ISO 27001 Lead Implementer / Lead Auditor ISO 42001 (desirable) Technical Skills Security architecture and cloud security (AWS) SIEM, EDR and SOC tools ISO 27001 / ISO 42001 implementation Vulnerability management and penetration testing oversight Data protection, encryption and privacy controls Third-party risk management tools and processes Leadership & Competencies Inspiring leader who develops teams and delegates effectively Strategic thinker with strong decision-making skills Able to influence senior stakeholders and collaborate cross-functionally Hands-on and comfortable operating at all levels Calm under pressure with strong prioritisation skills Able to translate technical risk into clear business impact Highly organised with strong attention to detail In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. #LI-HYBRID #LI-CG1

Security Architect Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £80k, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Security Architect; you will play a critical role in designing, assuring, and delivering secure solutions across our client engagements. You will champion Secure by Design principles and lead threat modelling activities to ensure risks are identified and mitigated early in the lifecycle. Working closely with stakeholders, you will define security architectures, ensure compliance with relevant standards, and embed security best practices throughout delivery. Key Responsibilities: Security Architecture Design - Develop and maintain secure architecture patterns, ensuring alignment with business and technical requirements Secure by Design - Embed security into every stage of the solution lifecycle, ensuring systems are designed with security controls from the outset rather than retrofitted. Threat Modelling - Lead and facilitate threat modelling exercises (e.g. STRIDE), identifying vulnerabilities and defining mitigations early in delivery Risk Assessment - Identify, assess, and mitigate security risks across systems, applications, and infrastructure Security Assurance - Provide governance and assurance across projects, ensuring compliance with security standards and frameworks Stakeholder Engagement - Collaborate with clients, delivery teams, and senior stakeholders to embed security into solution design Standards & Compliance - Ensure adherence to industry standards such as ISO 27001, NIST, and government security policies Skills and Experience: Experience working as a Security Architect or in a senior security role within complex environments Strong practical experience applying Secure by Design principles in modern architectures Hands-on experience conducting threat modelling (e.g. STRIDE, attack trees) and risk analysis Strong understanding of security frameworks and best practice such as ISO 27001, NIST, CIS, OWASP, NCSC guidance Experience working in the UK Public Sector and associated security standards and guidance including GovAssure/NCSC CAF, HMG Security Policy Framework. Knowledge of cloud security principles across platforms such as AWS, Azure, or GCP Experience with identity and access management, encryption, network security, and secure application design including security tooling Ability to communicate complex security concepts to both technical and non-technical stakeholders Experience supporting agile delivery teams Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Relevant certifications such as CISSP, CISM, TOGAF, or SABSA - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses Work Environment: Collaborative, creative, and free from discrimination Benefits: 25 days of annual leave, plus bank holidays Matched pension contributions (5%) Private healthcare with Bupa Gym membership support or Lakeshore Fitness access Perkbox membership Cycle-to-work scheme What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A first-stage interview with our Architecture team A second stage interview with one of the Management team, including a career review We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader

Job Title: Purchasing Administrator Location: Remote Pay Range/details: £13.50- £16.00 DOE Contract Type: Temporary Omega has an exciting opportunity to work with the UKs leading Logistics company. This is a temporary purchasing administration role supporting a busy purchasing team. The position is well‑suited to candidates with previous administration or data‑entry experience who are available at short notice and confident working in a structured, process‑driven environment. Full systems training will be provided. Key Responsibilities – Purchasing Administrator Process purchase order (PO) requests and queries received through a central ticketing system Raise, amend and receipt purchase orders accurately on the purchasing system, following standard procedures Ensure purchasing data is entered correctly and maintained to a high standard Support with basic invoice and supplier queries, escalating issues where appropriate Complete routine purchasing and workflow tasks in line with agreed service levels (SLAs) Communicate professionally with internal stakeholders via email and system updates Provide general purchasing and operational administrative support as required Qualifications & Requirements – Purchasing Administrator Previous administrative or data‑entry experience (office, shared services, or similar) High level of attention to detail and accuracy Numerate and comfortable working with basic financial information Confident using IT systems and learning new processes quickly Good written and verbal communication skills Reliable, organised and able to manage a structured workload Positive attitude and willingness to support the team Experience in a purchasing, finance or accounts administration role Exposure to purchase‑to‑pay (P2P) processes (desirable) Basic Excel skills Experience using Oracle Cloud or similar systems (training provided) What we can offer – Purchasing Administrator Immediate start Will consider early‑career candidates looking to build experience in purchasing or finance Fully home based with the option to work at nearest site if preferred For more information on this role, please contact Sam Griffin on (phone number removed) or send a copy of your CV to Omega specialises in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Accounts Administrator. Sales Order Processor, Data Entry Administrator or Administrator may be suitable for this role. For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

Purpose of the Role We are offering an opportunity for an individual who has excellent customer service skills and technical knowledge to join as the Technical Support Specialist. This will be a hybrid role within the Programmes & Product Support department, you will be the first point of contact for customers to provide technical support, product knowledge and manage customer queries supported by the technical data, the Lead Technical Support Specialist, and our Engineering departments. You will be expected to provide exceptional customer support for all our products, software, and services. This role will encompass all elements of technical support from the pre-sales assistance through to aftersales trouble shooting, over the phone, via email and through web-based tools. Key Responsibilities First responder for incoming & outgoing calls on the Technical Helpline number, emails, and any future communication mediums, for technical support and advice Providing exceptional customer service Logging of call details on the company’s system 1st and 2ndline technical support Pre-sales technical support Troubleshooting customer technical issues, including In house equipment testing to replicate customer field issues. Support the LTSS on training programmes for internal and external customers Support the LTSS with technical support material and future developments Build strong relationships with customers and colleagues Support the goals and objectives of the Programmes and Product Support department Owning the Creation of Tech Tips with support from the LTSS Owning Tech Tips translations for subs and Distributors. Logging detailed descriptions details of issues customers report on in the company’s new Ticketing system. Participating in internal meetings with or on behalf of the LTSS. Providing technical support for overseas distributors via tech inbox Participation as a member of the Hub Club working group. Delivering product training sessions to both CSE & Export CSE departments. Person Specification Qualifications or training in technical services preferably within the automotive industry GCSEs or NVQ level 3 with a technical emphasis on electrical/electronic/automotive/ Professional IT qualifications Experience in a customer support role with a technical focus. Must demonstrate a proficient level of DC circuit knowledge. Able to demonstrate strong co-ordination skills. Methodical approach to fault finding and problem solving. Strong verbal and written communication skills for effective interaction. Decision-making skills, especially in high-pressure situations. Flexibility to adapt to changing circumstances and priorities. Strong organisational and multitasking abilities to manage multiple priorities effectively. Attention to detail in planning, execution, and follow-through. Proven track record of achieving and exceeding goals and objectives. Proactive, enthusiastic, and driven. Flexibility to work beyond normal business hours when required

Lead Developer (Full Stack, AI) UK, Remote-first | £55k-£65k Remote-first | £55k-£65k Rare opportunity to join a high growth team building cutting edge AI products in a fast moving, creative environment. You'll be part of a small, high impact team with the autonomy and pace of a scale up, where decisions are made quickly and your work has real visibility. At the same time, the business benefits from the backing, stability, and support of a larger, well established organisation, giving you the best of both worlds. This is a hands on' Lead role, managing a small team while owning delivery across full stack development, architecture, and deployment. You'll play a key role in shaping how AI is embedded into real, production grade products, not just experimentation. What you'll be doing: Leading 2 developers while staying close to the code Designing, building, and scaling full stack applications Owning system architecture, deployment, and engineering standards Integrating AI features into products using modern APIs and data-driven approaches Improving CI/CD, environments, and overall delivery capability Tech environment - Not set in Stone Frontend: React, Next.js, TypeScript (or similar) Backend: Node.js (Express, NestJS) or Python (FastAPI, Django) (or similar) APIs: REST, GraphQL (or similar) Databases: PostgreSQL, MongoDB (or similar) AI / Data: Experience integrating AI/ML features via APIs (e.g. OpenAI, Anthropic or similar) Exposure to data pipelines, inference workflows, or retrieval-based systems (RAG, vector DBs or similar) Cloud & DevOps: AWS, Azure, or GCP Docker, CI/CD pipelines (GitHub Actions, GitLab CI or similar) Experience deploying and maintaining production systems is essential What they're looking for: Strong full stack engineer with leadership experience Proven track record delivering and deploying real products Comfortable owning deployment and improving engineering standards Clear communicator, able to work across technical and non-technical teams This role isn't for you if: Your AI experience is limited to demos, courses, or side projects without production use You've never deployed or maintained a live system end-to-end You prefer purely frontend or backend work without full stack ownership You're not comfortable taking responsibility for delivery, not just contributing code Communication with non-technical stakeholders isn't something you enjoy Small team, real ownership, exciting vision genuine impact. If you've shipped products, can lead from the front, and want to build something meaningful in the AI space, Apply Now (url removed) No sponsorship available

CRM Manager (HubSpot Specialist) Location: Watford (Hybrid) Salary: £55,000 – £60,000 base What’s on Offer Hybrid working in Watford Opportunity to shape and own the CRM function in a growing business Collaborative, innovative, and supportive culture Career progression as the company scales About the Business A fast-growing, forward-thinking technology business delivering innovative solutions to a diverse client base. With a strong focus on digital transformation are scaling, we are looking for a CRM Manager with deep HubSpot expertise to take ownership of their CRM strategy and drive alignment across Sales, Marketing, and Software teams. The Role The CRM Manager will be responsible for managing, optimising, and evolving our HubSpot ecosystem to support revenue growth, customer engagement, and operational efficiency. This is a highly collaborative role, working closely with Sales, Marketing, and Software teams to ensure CRM is fully embedded across the business. Key Responsibilities Own and manage the HubSpot CRM platform, ensuring it is optimised for performance, usability, and scalability Work closely with Sales teams to improve pipeline visibility, forecasting, and sales processes Partner with Marketing to enhance lead generation, nurturing workflows, and campaign tracking Collaborate with Software/Tech teams to integrate HubSpot with internal systems and third-party tools Build and maintain dashboards and reports to provide actionable business insights Drive automation and process improvements across the customer lifecycle Ensure data integrity, governance, and best practice CRM usage across the organisation Act as the internal HubSpot expert, providing training and ongoing support to users Identify and implement new features, tools, and innovations within HubSpot Key Requirements Proven experience as a CRM Manager or similar role Strong, hands-on expertise in HubSpot (essential) Experience working cross-functionally with Sales, Marketing, and Technical/Software teams Strong understanding of CRM strategy, data management, and customer lifecycle Experience with CRM integrations, automation workflows, and reporting Analytical mindset with the ability to turn data into actionable insights Excellent stakeholder management and communication skills Comfortable working in a fast-paced, scaling environment Desirable HubSpot certifications Experience in a technology or SaaS business Familiarity with APIs, integrations, or working alongside development teams Interested? Apply Today! We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is she will be happy to action your requests

Data Science, Mathematics, Statistics, Economics, IT related fields and 2- 4 years of experience in Information Technology. Information Tech Consultants Ltd (ITC) is an IT management and consulting firm based in Central London. Information Tech Consultants Ltd (ITC) is an IT management and consultin

Nearly half (≈ 48%) of businesses surveyed say they are hiring for data/data-skills roles - but many report difficulty filling them(Quantifying the UK Data Skills Gap, GOV. UK businesses are recruiting for 178,000–234,000 data or “hard data-skills” roles. UK employers look for in data and te

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