Quality & Compliance Manager
1 day ago
Spalding
Senior Quality & Compliance Manager Permanent | Full-time This is an exciting opportunity for an experienced quality and technical leader to join a forward thinking fresh produce business, taking ownership of quality, food safety, compliance, and product management functions. Reporting into the senior leadership team, you'll play a pivotal role in shaping quality strategy, driving continuous improvement, and embedding a culture where food safety, compliance, and customer expectations sit at the heart of every decision. You'll lead and develop high-performing teams while ensuring the business consistently delivers against customer, certification, and regulatory requirements. Working cross-functionally with operations, commercial, and customer-facing teams, you'll provide strategic leadership across quality management systems, risk management, audits, certifications, and product performance, helping to drive operational excellence and customer satisfaction. What you'll be doing As a Senior Quality & Compliance Manager, your responsibilities will include: Leading, developing, and coaching Quality and Product Management teams to drive engagement, accountability, and high performance Creating a culture of ownership, continuous improvement, and customer focus throughout the operation Developing and delivering the site's Quality and Compliance Strategy, aligned with wider business objectives Providing strategic leadership for food safety, quality standards, compliance performance, and customer satisfaction Ensuring quality management systems remain effective, efficient, and aligned with customer, legal, and certification requirements Maintaining oversight of HACCP, TACCP, traceability, pest control, hygiene, and wider food safety management systems Identifying, assessing, and mitigating technical and compliance risks across the business Leading governance activities and ensuring corrective and preventative actions are effectively delivered Maintaining industry-leading audit standards and supporting the successful delivery of customer and third-party audits Driving and maintaining BRCGS certification standards and organic certification compliance Leading the investigation and resolution of significant customer complaints, quality concerns, and compliance issues Developing and monitoring quality KPI's, trends, and business performance measures Driving continuous improvement initiatives that enhance product consistency, customer satisfaction, operational efficiency, and waste reduction Providing leadership and strategic oversight to Product Management functions, ensuring specifications and customer requirements are consistently achieved Using data and performance insight to support decision-making and identify areas for improvement Building strong relationships with internal stakeholders, customers, auditors, and certification bodies Championing the highest standards of food safety, health and safety, sustainability, and environmental responsibility across site What we're looking for We're looking for a passionate and commercially aware quality leader who can combine strong technical expertise with proven people management skills. You'll be comfortable influencing stakeholders across the business and creating a culture where quality is everyone's responsibility. Ideally, you'll have: Significant leadership experience within a Technical, Quality, or Compliance function within the food or fresh produce sector A strong understanding of food safety legislation, retailer requirements, and industry best practice Proven experience managing BRCGS audits and maintaining certification standards Excellent knowledge of HACCP, TACCP, traceability, allergen management, hygiene, and risk management systems Experience leading customer audits, third-party audits, and certification audits A track record of delivering continuous improvement projects and driving operational excellence Strong leadership skills with experience coaching, developing, and motivating high-performing teams The ability to analyse quality data and performance trends to drive informed business decisions Excellent communication and stakeholder management skills A proactive, strategic mindset with a focus on continuous improvement and customer satisfaction Experience working within a fast-paced food manufacturing, packing, or fresh produce environment What's in it for you? Competitive salary of up to £65,000 Car allowance of £7,200 per annum Bonus scheme of up to 20% Pension scheme with 8% employee and 8% employer contributions family healthcare cover Private healthcare Salary sacrifice scheme If you'd like to find out more, please contact Oskar at or apply today for a confidential conversation. TPBN1_UKTJ