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Karaoke Box Birmingham is looking for Waitress. Full-time & Part-time positions and training will be given. Waitress Responsibility. Welcoming guest serving at the bar, taking guest to karaoke rooms, taking drinks order and delivering, making sure the bar are and rooms are clean before and after use, Service charge is also included on top of the hourly rate. Please bear in mind when applying that we operate night time, 15.00 to late or 18.00 PM-3AM shifts mainly and also weekends! Experience is required but full training will be provided! 18+ and a advanced English is a must!
· Develop and implement policies and procedures to handle customer needs and complaints effectively. · Coordinate and oversee the work of our customer service team, ensuring they provide top-notch assistance. · Discuss customer feedback with other managers to find ways to improve our products and services. · Plan and coordinate help and advisory services to support customers and users. Requirements: · Previous experience in customer service or retail management. · Excellent communication skills and a friendly attitude. · Strong problem-solving abilities and attention to detail. · Ability to lead and motivate a team. · A passion for providing exceptional customer service. Benefits: · Competitive salary and opportunities for growth. · Flexible scheduling options. · Employee discounts on postal services and retail products. · Supportive team environment with room for your ideas to shine. · Training and development opportunities to help you succeed in your career.
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