Trabajos track maintenance en Reino Unido

Fabric Engineer FM Service Provider Westminister - £22p/h - Temporary\n \nExciting opportunity to work for a leading FM Service Provider situated in Westminister. CBW is currently recruiting for a Fabric Engineer, the successful candidate will have an all-around understanding of most fabric duties and a proven track record in Painting and decorating and commercial building maintenance.\n \n \n \n Working hour...\n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Rainham, East London, Essex. We are recruiting for experienced and forward thinking Shift Reliability Leader . This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. \n This is a very exciting time to join a growing company regarded as experts in their industry, with opportunities for employees to develop within their role. \n Work Pattern: \n\n • 39 hours per week\n, • Mon-Fri (overtime weekend available)\n, • Shifts rotating every weekly between morning and afternoon shift\n, • Day Shift - 06:00 - 14:00\n, • Afternoon Shift - 14:00 - 22:00\n, • Department: Engineering\n\n The role: \n\n • The role provides expert direction to the team to improve reliability and realise strategic and tactical goals for the site operations. Reliability leader has hands-on responsibility to provide direct support to the shifts and the long-term asset care on site and take responsibility for a team of shift Engineering Technicians in absence of the Asset Care Lead.\n\n Key areas of responsibility: \n\n • Complete and track, work orders / jobs allocation on the CMMS system on daily basis.\n, • Develop maintenance plans and asset care packages according to site safety procedures and risk assessments\n, • Manage shift-based engineering activities in collaboration with operating team to achieve shift targets\n, • Develop and implement training plans to ensure necessary skill mix and capability within the shift-based team\n, • Identify and raise requisitions for spares used through the operations administrator\n, • Complete allocated PPM tasks and submitted PPM reports to the Asset Care Lead\n, • Support and take key roles in the team such as such as duty holder, First aider / Fire Marshall\n, • Problem solve and trouble shoot issues specific on individual production equipment to help the plan performance to reach KPIs\n, • Carry out continuous improvement tasks identified\n, • Supervise contractors on site for specific task and take responsibility for them whilst on site\n, • Issue and close work permit if authorised to do so\n, • Always maintain tools and equipment in the workshop in good working order\n, • Comply with site technical and food safety standards\n, • Maintain critical infrastructure on site as required\n\n Accountability: \n\n • Reporting to the Asset Care Lead with a dotted line to the site Manager\n, • Follow GMP, SHE and Engineering procedures\n, • Support production prioritising safety, quality and production output\n, • Comply with legislative and statutory requirements\n, • Demonstrate company values and follow company policies at all times\n\n Person specification: \n\n • Actively championing health and safety and environment\n, • Treat all team members with respect.\n, • Demonstrate and operate with high integrity\n, • Take ownership & responsibility for your role and deliver to best satisfy people safety, Quality, Delivery, Cost\n, • Strong attention to detail\n, • Reliable and fair leader with a can-do attitude\n, • Good communication skills, both verbal and written\n, • Ideally, can supervise a small team in the absence of the asset care lead\n, • Present asset care plans and plant reliability plan reports to senior Management\n\n Qualifications/Experience required: \n\n • Electrical and Mechanical qualified within the following range\n, • Degree /HND/HNC/OND/ONC/Btech or level 3 NVQ or above\n, • 18th edition wiring regulation, City & Guilds 236/2360 parts 1,2 and C (electrical installation or similar)\n, • Experience working on mechanical and electrical aspects of machines and setting up of production equipment\n, • FLT licence\n, • PC/IT literate\n, • Relevant experience or certification in machine operation / Engineering operations\n, • Proven industry experience in a manufacturing or production environment\n, • IOSH or equivalent safety certified\n\n If you are interested please apply directly or call Tom Kurczab at Right Match Recruitment Group. \n INDTKJOBS

We are currently seeking an experienced Day Concierge to join a prestigious modern residential development in Chelsea, South West London. \n This is a fantastic opportunity for a professional and personable front-of-house individual who takes pride in delivering an exceptional resident experience. The successful candidate will have excellent written and verbal communication skills, the confidence to deal with complaints and emergency situations, and the professionalism required to represent a high-end residential development. \n As a key representative of the development, you will be the first point of contact for residents, visitors, contractors, and clients. You will play an important role in creating a welcoming, secure, and well-managed environment while building positive and professional relationships with residents. \n A friendly and approachable manner, combined with discretion, courtesy, and attention to detail, is essential for this role. \n Location \n Chelsea, SW London \n Hours \n 07:30 - 19:30 4 days on 4 days off \n Salary \n £30,000 per annum \n About You \n We are looking for someone who ideally has: \n\n • Previous experience working in a residential, property, or similar concierge environment\n, • A strong track record of providing excellent customer service\n, • Experience liaising with contractors and coordinating works within a busy residential development\n, • A good understanding of fire safety, health & safety, and general security procedures\n, • The ability to deal with confidential and sensitive information professionally and discreetly\n, • Excellent communication and interpersonal skills\n, • A calm, professional approach when dealing with incidents, complaints, or unexpected situations\n\n Key Responsibilities \n As Day Concierge, your responsibilities will include: \n\n • Welcoming and assisting residents, visitors, and contractors in a professional and friendly manner\n, • Managing front-of-house duties, including reception and telephone enquiries\n, • Providing a high level of service and assistance to residents and their guests\n, • Maintaining building security through effective access control and CCTV monitoring\n, • Liaising professionally with leaseholders, residents, managing agents, and contractors\n, • Carrying out regular building patrols and reporting any faults, maintenance issues, or security concerns to the Building Manager\n, • Completing weekly fire alarm, lift alarm, and other required compliance checks, ensuring all records are accurately maintained\n, • Responding promptly and appropriately to emergencies, incidents, and complaints in line with Health & Safety procedures\n, • Managing key control systems and maintaining accurate sign-in and sign-out records\n, • Receiving and securely managing deliveries, parcels, and registered mail\n, • Notifying residents when deliveries or parcels are ready for collection\n, • Supporting the wider on-site team in maintaining a safe, secure, and welcoming residential environment\n\n Benefits \n\n • 20 days annual leave\n, • 4% pension contribution\n, • Life insurance\n, • Discounted gym membership\n, • Opportunities for career development and progression\n\n If you are passionate about delivering first-class customer service, take pride in your appearance and professionalism, and enjoy creating a welcoming and secure environment for residents, we would love to hear from you.

We are seeking a highly organised and proactive Executive Personal Assistant to support an industry veteran and high-level executive. \n \n This role requires someone experienced in working with senior executives with exceptional attention to detail, strong organisational skills, and the ability to manage both personal and family-related tasks. \n \n This role requires being based 5 days a week in the Woodford Green office. \n \n Key Responsibilities: \n \n Travel & Lifestyle Management: \n Research and book holiday flights, hotels, and experiences. \n Provide ad hoc support for executive meet-ups, work-related gatherings, and social planning. \n Manage vehicle requirements (maintenance, insurance, servicing, etc.). \n \n Personal and family: \n Manage reminders and organise gifts for family birthdays, children’s parties, and other key events \n Assist with planning and coordination of family events, celebrations, and children’s activities. \n Act as the primary contact for household staff (nanny, chef, housekeeper) and manage \n scheduling/requests. \n Handle personal payments, paperwork, scanning, and general administration as required. \n \n Property & Household Management \n Oversee household vendor management and supplier bookings (repairs, maintenance, etc.). \n Provide property management support, including being a point of contact for tenants and \n maintaining records. \n Assist with general office management tasks where required. \n \n Diary & Task Management: \n Input and track key family and household events into calendars. \n Ensure reminders are set for important personal and family commitments. \n Support executive projects and organisation through tools such as Asana \n \n Requirements: \n Proven experience supporting C level executives in a EA role. \n Excellent organisational and communication skills. \n Strong proficiency with Microsoft Office (Word, PowerPoint, Excel) and task management \n software (Asana or similar). \n Flexible and reliable — not restricted to standard 9–5 hours. \n Strong work ethic with a hands-on approach. \n Must have a car for ad hoc errands and requests. \n Native/strong English speaker.

About the RoleWe are looking for an experienced Risk Officer to support the development and implementation of an integrated risk management framework across the organisation. \n This is an excellent opportunity for someone with experience in risk, assurance, compliance or internal audit who enjoys working across multiple teams and helping organisations make better, risk-informed decisions. \n You will support the identification, assessment, management and reporting of strategic, operational and departmental risks. Working closely with risk owners and stakeholders, you will maintain risk registers, monitor mitigation activity, identify emerging risks and provide clear reporting and insight to senior stakeholders. \n You will also contribute to the ongoing development of the organisation's risk management framework, helping ensure that risk processes are aligned with recognised standards, regulatory expectations and good practice. \n Key Responsibilities \n\n • Support the implementation and continuous improvement of the organisation's risk management framework.\n, • Maintain and coordinate strategic and operational risk registers.\n, • Work with risk owners to review and update risks, ensuring mitigation plans are documented and progress is monitored.\n, • Identify and escalate emerging risks through appropriate governance channels.\n, • Prepare risk reports, analysis and insight for senior leadership and governance committees.\n, • Coordinate regular risk reporting cycles and risk review activities.\n, • Maintain accurate risk records, documentation and supporting evidence.\n, • Provide advice and guidance to colleagues on risk management processes, tools and good practice.\n, • Support audit and compliance activities relating to organisational risk and controls.\n, • Support the maintenance of relevant information security and control frameworks, including ISO 27001 where applicable.\n, • Coordinate internal audit activity, including meetings, information requests and follow-up actions.\n, • Act as a liaison between the organisation and internal auditors where required.\n, • Track audit findings, recommendations and associated management actions.\n, • Contribute to risk awareness, engagement and the development of a positive risk culture.\n, • Support other assurance, governance and compliance activities as required.\n\n About YouWe are looking for someone who can demonstrate: \n Essential \n\n • Degree-level education or equivalent relevant experience, knowledge and understanding.\n, • Experience supporting risk management frameworks, including strategic and operational risk registers.\n, • Experience contributing to internal audit, assurance or compliance activities.\n, • Strong written and verbal communication skills.\n, • Ability to communicate complex information clearly to both technical and non-technical audiences.\n, • Experience working collaboratively with a broad range of stakeholders.\n, • Strong relationship-building skills and the ability to support effective decision-making.\n, • Professionalism and confidence when dealing with challenging stakeholders.\n, • Ability to work independently, exercise initiative and operate effectively with limited supervision.\n, • Strong organisational skills and the ability to manage competing priorities.\n, • Experience working within regulated environments, defined policies or complex business processes.\n, • Ability to identify opportunities for improvement and recommend practical solutions.\n, • Experience producing clear reports, analysis or papers for senior stakeholders.\n, • Knowledge of risk management principles, governance and assurance practices.\n, • Understanding of how risk management supports organisational governance, compliance and decision-making.\n\n Desirable \n\n • Recognised qualification in risk management.\n, • Experience supporting the maintenance of ISO 27001 certification. \n \n, • Awareness of recognised risk management standards, regulatory expectations and industry best practice.\n \n

LIVE IN CARETAKER \n\n • Rendall & Rittner • £32,000 - £35,000 • Southwood Park, Highgate - N6 5SG • Mon to Fri and ever other Saturday\n\n DEVELOPMENT DETAILS \n You’ll be the on-site presence for a well-maintained community of 74 apartments set in leafy Highgate, moments from Highgate Wood and the independent charm of Highgate Village. With secure entry, tidy communal spaces and a calm residential feel, it’s a place where residents value safety, service and a spotless environment. Northern line links are within easy walking distance via Highgate and East Finchley stations, and as a live-in role you’ll have a one-bedroom flat on site, helping you respond swiftly and build strong relationships with residents. \n ROLE EXPECTATIONS \n You will take pride in keeping the communal areas immaculate, safe and welcoming, carrying out daily cleaning, basic maintenance and regular checks. You’ll be the friendly first point of contact for residents and contractors, handling queries, coordinating works and escalating issues promptly. You will balance hands-on tasks with diligent record-keeping to ensure compliance and smooth day-to-day operations. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents consistently comment on the cleanliness, safety and warmth of the communal areas.\n, • Planned checks and compliance tasks are completed on time, with accurate records and zero overdue actions.\n, • Minor repairs are resolved quickly and larger issues are escalated early with clear, informative updates.\n, • Contractors are well-briefed, supervised and work is signed off to agreed standards.\n, • Communication is proactive, friendly and solution-focused, building trust with residents and the managing team.\n, • Emergencies are handled calmly and effectively, minimising disruption and ensuring safety.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Cleaning and presenting communal areas, entrances, corridors, stairwells and bin stores to a high standard.\n, • Conducting regular health and safety checks, including lighting, fire safety equipment, plant rooms and communal facilities.\n, • Carrying out minor repairs and reporting more complex maintenance needs with clear details and photos.\n, • Coordinating access and overseeing contractors, ensuring risk assessments and permits are in place.\n, • Managing deliveries, keys and site logs, and maintaining tidy stores and equipment.\n, • Responding to resident enquiries in person and via phone/email, resolving or escalating as needed.\n\n WHO THIS ROLE IS FOR \n\n • You’re a hands-on, practical problem-solver who takes pride in high standards and neat finishes.\n, • You’re approachable and service-minded, with the tact and patience to support a diverse resident community.\n, • You’re organised, reliable and comfortable working to schedules and checklists without constant supervision.\n, • You’re health and safety aware, with an eye for hazards and a calm approach in urgent situations.\n, • You’re happy to live on site, be visible, and take ownership of your building.\n\n EXPERIENCE THAT HELPS \n\n • Experience in caretaking, facilities, housekeeping or estates roles in residential blocks or similar settings.\n, • Confidence with basic DIY tasks such as painting, minor plumbing, adjusting doors and changing fittings.\n, • Familiarity with health and safety routines, such as fire alarm testing, emergency lighting checks and COSHH.\n, • Working with contractors and understanding permits to work and site inductions.\n, • Using basic digital tools or apps to log checks, report issues and track tasks.\n\n WHAT WE OFFER \n\n • 20 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your approach to resident service, health and safety know-how, problem-solving and how you organise and prioritise day-to-day caretaking tasks\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

We are Global Guardians, the UK's leading Property Guardianship Company with a mission to bring empty properties back to life for the benefit of local communities. We are dedicated to offering sustainable and affordable solutions for managing vacant buildings by placing working professionals as guardians into these properties, ensuring they are kept safe and secure. \n We are looking for an experienced and commercially minded Head of Finance to lead the financial management, control and reporting of our Group, comprising Global Guardians Management Ltd, Global Guardians Facilities Management Ltd and Global 100 Ltd. \n Reporting directly to the CEO, this is a key leadership position responsible for ensuring the business remains financially robust, well controlled and commercially informed. You will provide the financial insight needed to support strategic decisions, while ensuring the underlying reporting, controls, compliance and processes are accurate, effective and scalable. \n This is not a role focused solely on producing reports. We are looking for someone who can interpret the numbers, understand what is driving performance, identify risk, make clear recommendations and ensure financial analysis translates into meaningful commercial action. \n The Role \n As Head of Finance, you will oversee the full finance function across the Group, supporting the CEO and senior leadership team with financial reporting, budgeting, forecasting, cashflow management, working capital, commercial analysis and long-term planning. \n You will also lead and develop the Finance team, strengthening capability, accountability and resilience while ensuring the function continues to evolve alongside a growing and operationally complex business. \n Key Responsibilities \n\n • Lead the preparation and delivery of monthly management accounts across the Group, including P&L, balance sheet, cashflow and management information.\n, • Prepare financial analysis and commentary for Board and senior leadership meetings, clearly explaining performance, risks, commercial implications and recommended actions.\n, • Maintain strong financial controls, reconciliations, approval processes, payment controls and segregation of duties.\n, • Oversee statutory accounts, corporation tax, VAT and other financial compliance requirements.\n, • Manage relationships with external accountants, auditors, tax advisers and other financial partners.\n, • Lead cashflow and working capital management, with a particular focus on debtor performance, aged debt, collection trends and cash conversion.\n, • Develop meaningful financial and operational KPIs covering areas such as property profitability, client profitability, guardian income, maintenance performance, debtor management and departmental performance.\n, • Work closely with operational and departmental leaders to understand the financial impact of business decisions and identify opportunities for improvement.\n, • Challenge budget variances and expenditure, ensuring budget holders take ownership of corrective actions.\n, • Lead annual budgeting, rolling forecasts, reforecasts, cashflow projections and financial modelling.\n, • Identify financial or commercial issues, establish root causes, quantify consequences, assess options and provide clear recommendations.\n, • Lead, coach and develop the Finance team, creating a culture of accuracy, accountability, commercial awareness and continuous improvement.\n, • Improve finance systems, reporting automation, dashboards and integration between operational and financial data.\n, • Work with internal and external system providers, including My Globe, to improve reporting efficiency and financial visibility.\n\n \n \n \n Requirements \n What We're Looking For \n We are seeking a qualified or highly experienced finance professional who combines strong technical accounting knowledge with a genuinely commercial mindset. \n You will ideally have: \n\n • Significant experience in a senior finance role within an SME or growing multi-entity business.\n, • Experience leading, coaching and developing a Finance team.\n, • Strong knowledge of financial controls, statutory reporting, tax, VAT, reconciliations and compliance.\n, • Proven experience managing cashflow, working capital, debtors and aged debt.\n, • Experience producing Board-level reporting and presenting financial performance to senior stakeholders and Directors.\n, • A track record of developing KPIs, management information and financial analysis that supports better commercial decisions.\n, • The confidence to challenge budget holders, identify issues and drive accountability for financial performance.\n, • Strong technical accounting and financial reporting capability.\n, • Experience with accounting software, finance systems and reporting/dashboard tools.\n\n Experience within property, facilities management, housing, service delivery or another operationally led sector would be advantageous. \n ACA, ACCA or CIMA qualification is preferred, although candidates qualified through significant relevant experience will also be considered. \n What Success Looks Like \n Success in this role will mean more than accurate accounts being produced on time. You will help create a Finance function that: \n\n • Gives the business clear and reliable visibility of financial performance.\n, • Identifies risks and opportunities before they become problems.\n, • Drives better cash conversion and working capital management.\n, • Holds departments accountable for financial outcomes.\n, • Supports commercially informed decision-making across the Group.\n, • Operates with strong controls, clear ownership and scalable processes.\n, • Provides the CEO and leadership team with practical recommendations, not just financial data.\n\n Benefits \n This is a hybrid role, combining home-based and office-based working, with attendance at Head Office and other business locations as required. \n Salary: £70,000-£85,000 depending on experience.

\n Deputy Production Manager \n Background work experience in Engineering/ qualification in Engineering - Essential \n Enfield, North London £45,000 - £55,000 per annum Monday to Friday | 08:00 - 16:30 | Fully Onsite \n Benefits \n\n • 22 days annual leave plus Bank Holidays\n, • Christmas shutdown\n, • Free on-site parking\n, • Company mobile phone\n\n \n About the Role \n An excellent opportunity has arisen for an experienced Deputy Production Manager to join a well-established manufacturing business in Enfield. \n Reporting to the Head of Production, you will play a pivotal role in supporting the day-to-day running of the manufacturing operation, ensuring production targets, quality standards and delivery schedules are achieved. You will work closely with Production, Sales, Quality, Warehouse and Maintenance teams, helping to drive efficiencies, improve output and support the continued growth of the business. \n This is a hands-on leadership role that would suit an experienced manufacturing professional with strong people management skills and a proven track record within a production environment. An engineering background is highly desirable, particularly within Electrical or Electronic Engineering. \n Key Responsibilities \n\n • Support the Head of Production in the safe, efficient and cost-effective operation of the manufacturing facility.\n, • Plan and coordinate production activities to ensure customer orders are delivered on time.\n, • Monitor production output, lead times and operational performance against targets.\n, • Lead production meetings and provide updates on order progress and delivery schedules.\n, • Drive continuous improvement initiatives to improve productivity, quality and efficiency.\n, • Support the management of approximately 55 employees through foremen and supervisory teams.\n, • Assist with recruitment, induction, training plans and skills development across the workforce.\n, • Monitor attendance levels and support workforce planning to maximise operational performance.\n, • Work closely with the maintenance team to ensure machinery reliability and minimise downtime.\n, • Liaise with suppliers and contractors regarding equipment servicing, maintenance and upgrades.\n, • Ensure compliance with company procedures, health & safety standards and quality requirements.\n\n About You \n\n • Previous experience in a manufacturing or production environment.\n, • Proven leadership and people management experience.\n, • Strong organisational, planning and problem-solving skills.\n, • Experience managing production schedules, KPIs and delivery performance.\n, • Excellent communication skills with the ability to work effectively across multiple departments.\n, • Strong IT skills, including Microsoft Office and Excel.\n, • A proactive, hands-on approach and willingness to get involved in operational activities when required.\n\n Desirable \n\n • Engineering Degree, HNC or HND qualification.\n, • Electrical or Electronic Engineering background.\n, • Experience supporting maintenance functions within a manufacturing environment.\n, • Knowledge of manufacturing machinery, automated equipment and production planning systems.\n\n This role offers the chance to become a key member of the production leadership team, working directly alongside the Head of Production and gaining exposure across production, engineering and maintenance functions. It is an excellent opportunity for an ambitious Production Manager, Manufacturing Manager or Engineering professional looking to take the next step in their career within a successful manufacturing business. \n Apply today to learn more about this exciting opportunity. \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

About the Role \n We are recruiting for an exciting Integration Coordinator opportunity supporting a large-scale business transformation programme. This role sits within the Integration work stream and will play a key part in coordinating system integrations across multiple business functions, technology teams, vendors, and external partners.Working closely with the Integration Lead, you will help drive the successful delivery of integration activities, maintain governance processes, manage stakeholder communication, and ensure delivery milestones remain on track. \n Contract - 6 months \n Location - UB0 7GB (Hybrid 3 days on-site) \n Pay an attractive daily rate (inside IR35) \n Key ResponsibilitiesIntegration Delivery & Coordination \n\n • Coordinate integration activities across business, technical, data, and vendor teams.\n, • Maintain plans, milestones, risks, dependencies, and action trackers.\n, • Monitor progress through the full integration life cycle, from discovery to deployment and hypercare.\n, • Schedule and support workshops, design sessions, and stakeholder meetings.\n, • Ensure actions and deliverables are completed on time.\n\n Governance & Reporting \n\n • Maintain RAID logs, decision registers, interface catalogues, and dependency trackers.\n, • Support governance forums and programme reporting.\n, • Monitor risks, issues, and blockers, escalating where required.\n, • Prepare management reports, dashboards, and executive updates.\n, • Track KPIs, milestones, and work stream performance metrics.\n\n Stakeholder & Vendor Management \n\n • Build strong relationships with programme teams, SMEs, vendors, and external partners.\n, • Act as a central coordination point between technical and business stakeholders.\n, • Communicate project updates, risks, dependencies, and decisions clearly to different audiences.\n, • Coordinate activities and deliverables across implementation partners and suppliers.\n\n Solution & Testing Support \n\n • Assist with requirements gathering, solution reviews, and impact assessments.\n, • Support integration design reviews and ensure actions are tracked to completion.\n, • Coordinate readiness activities for testing, deployment, cutover, and hypercare.\n, • Support defect triage and issue management during testing phases.\n\n Skills & ExperienceWe are looking for candidates who have: \n\n • Experience supporting large-scale transformation, technology, or systems integration programmes.\n, • Strong coordination, planning, and organisational skills.\n, • Excellent stakeholder management and communication abilities.\n, • Experience managing RAID logs, action trackers, project plans, and programme controls.\n, • Strong analytical and problem-solving skills.\n, • Experience producing senior management and governance reporting.\n, • Proficiency with Microsoft Excel, PowerPoint, Teams, SharePoint, and related collaboration tools.\n\n Desirable Experience \n\n • Aviation, engineering, maintenance, or enterprise transformation environments.\n, • ERP, MRO, Supply Chain, Finance, or Operations platforms.\n, • Systems integration and interface delivery projects.\n, • Knowledge of APIs, Middleware, file-based, or event-driven integrations.\n, • Experience working with third-party software vendors and implementation partners.\n, • Exposure to SAP, Azure Integration Services, AMOS, or similar enterprise platforms.\n\n What's Needed to SucceedThe ideal candidate will be: \n\n • Highly organised and detail-oriented.\n, • Proactive, resilient, and delivery-focused.\n, • Comfortable working in a fast-paced programme environment.\n, • Able to simplify complex topics for diverse audiences.\n, • Confident managing multiple stakeholders and competing priorities.\n, • Strong at building relationships across technical and business teams.\n\n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Excellent opportunit as a Senior Lead Tax Specialist (Indirect and Direct Tax) at a well- established premium brand. Our client is aiming to expand their global business including EMEA, they are recruiting a Senior Lead Tax Specialist (Indirect and Direct Tax) to proactively participate toward this mission. \n \n Job descriptions \n Indirect Tax Declarations: \n\n • Responsibility for accurate preparation and filing of the VAT returns and Intrastat filings and other Indirect Tax deliverables.\n, • Maintaining statutory deadlines (timely preparation of the returns and payments initiations, internal approvals).\n, • Amend prior returns to correct any past errors/issues. Gather documents and apply for appropriate refunds.\n, • To ensure indirect taxes are collected, and remitted to tax authorities accurately, timely, and efficiently\n\n Compliance, Audits & Policies: \n\n • Research and verify tax rates and tax codes.\n, • Keep up to date on current state policies on taxation and be aware of any upcoming changes in tax law.\n, • Maintaining tax offices websites and checking its content.\n, • Assist with and/or manage tax and statutory audits (preparation of files and explanations).\n, • Support the team for any audits or queries from the tax authorities.\n\n Process Improvements & Automation: \n\n • Assist with and/or implement automation efforts.\n, • Work with other departments within the company to prevent or resolve indirect tax issues.\n, • Make recommendations for process improvements.\n, • Write, analyse, and updates tax software.\n\n Corporate Income Tax (CIT) Management \n\n • Oversee and quality-control CIT compliance across European jurisdictions in collaboration with BPO partners\n, • Review and approve tax returns and tax computations prepared by the BPO\n, • Monitor and manage the effective tax rate (ETR), with regular reporting to senior management\n, • Lead responses to tax authority inquiries and audits in coordination with the BPO\n, • Conduct risk assessments on tax positions and communicate findings to internal stakeholders\n\n International Tax & Transfer Pricing \n\n • Implement and monitor group transfer pricing policies across Europe in alignment with the global tax team at HQ\n, • Provide advisory on international tax matters, including PE risk management, withholding tax, and tax treaty application\n, • Track developments in international tax regulations (BEPS, Pillar Two, etc.) and assess their impact on the business\n, • Oversee the tax compliance of intercompany transactions, including royalties, service fees, and intercompany loans\n, • Support tax due diligence and structuring for new market entries and business model changes\n\n Cross-functional Collaboration \n\n • Provide ETR and tax cost inputs to the FP&A team for budgeting and forecasting purposes\n, • Partner with the Financial Control team on tax accounting and the management of deferred tax assets and liabilities\n, • Liaise with Legal and Compliance teams on relevant regulatory and governance matters\n\n Disclaimer: \n\n • The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.\n\n \n Requirements \n\n • Minimal 10+ years of experience of the relevant experience in indirect tax and direct tax areas\n, • Multi-country VAT/customs experience across Europe, including the UK\n, • Tax qualifications or other equivalent qualification is required\n, • Retail or FMCG industry background preferred\n, • Applicants should have hands-on experience in the maintenance and support of indirect and direct tax ensuring they operate efficiently.\n, • Strong communicative skills (both orally and in writing)\n, • Commercially minded, proactive, action-oriented\n, • Strong analytical and problem-solving skills\n, • Holds full ownership over cost and risk, committed to delivering results\n, • Interpersonal savvy, relates well to different types of people with different backgrounds\n, • Ability to set priorities (sense of urgency vs prioritization)\n, • Advanced skills in Excel/Microsoft Office and SAP Experience preferred\n\n \n Conditions \n\n • Salary - £65-70,000 per annum, depending on experience\n, • Location – London\n, • Competitive benefits - Discretionary bonus, company pension, 25 days annual leave, Jubilee (gift/payment for long service)\n\n \n For more information, please apply today! \n \n * Access Appointments Consultancy Ltd is a recruitment agency based in London. \n Please note that we’re afraid that due to the high volume of applications we receive, we may not be able to provide feedbacks on individual CVs. \n Also we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation such as passport/visas when required. \n Thank you for your time and cooperation*

An leading international law firm is seeking a highly organised and proactive Marketing Coordinator to join its Marketing & Client Development team in London. Supporting practice groups across the business, this role offers an excellent opportunity for an experienced marketing professional to contribute to strategic business development initiatives within a fast-paced, collaborative legal environment. \n \n Working closely with the Business Unit Marketing Team, you will play a key role in delivering marketing and client development activities, ensuring practice groups have the resources, data, and support required to drive growth and strengthen client relationships. \n \n The Opportunity \n As a Marketing Coordinator, you will act as a vital support resource for practice group marketing initiatives, helping to execute marketing plans, maintain essential business development materials, and coordinate a range of client-facing activities. You will work with stakeholders across the firm, providing operational excellence and helping to ensure that marketing and business development efforts are delivered to the highest standards. \n Key Responsibilities \n\n • Maintain and update practice area descriptions, brochures, attorney biographies, and other marketing collateral to ensure materials remain current and readily available.\n, • Support CRM data integrity through the maintenance of contact lists, relationship data, and audience segmentation.\n, • Coordinate the production, assembly, and distribution of marketing materials for events, pitches, and business development initiatives.\n, • Produce regular reports on practice group activity, pipeline status, and business development performance using firm technologies and databases.\n, • Assist with the management and maintenance of the firm's experience database, ensuring matter information and credentials are accurately captured.\n, • Track sponsorship commitments, key deadlines, and deliverables to ensure maximum value is achieved from marketing investments.\n, • Work with lawyers to facilitate updates to biographies and external legal directory profiles.\n, • Provide administrative and project support for strategic marketing initiatives, including legal directory and rankings submissions.\n, • Produce and format high-quality pitches, proposals, presentations, and client-facing documentation.\n, • Support the planning and delivery of business unit events, including RSVP management, attendee communications, and event materials.\n, • Provide additional marketing and client development support as required.\n\n About You \n The successful candidate will be a detail-oriented marketing professional with excellent organisational skills and the ability to manage multiple priorities in a deadline-driven environment. \n You will demonstrate: \n\n • Previous experience within a marketing, business development, or professional services environment.\n, • Strong administrative and project coordination skills.\n, • Excellent written and verbal communication abilities.\n, • High levels of accuracy and attention to detail.\n, • Experience working with CRM systems and marketing databases.\n, • Advanced Microsoft Office skills, particularly PowerPoint, Word, and Excel.\n, • The ability to build effective working relationships with stakeholders at all levels.\n, • A proactive, adaptable, and team-oriented approach.\n\n Why Join? \n This international law firm is recognised for its collaborative culture, innovative approach, and commitment to excellence. Employees benefit from a supportive environment that values professional development, teamwork, and individual contribution. \n The firm operates a hybrid working model, combining the benefits of in-person collaboration with the flexibility of remote working, enabling employees to thrive both professionally and personally. \n The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy. \n

Job Title: Multi Skilled Operative Contract Type: Permanent Salary: £39,080.97 per annum Working Hours: 40 hours per week, full time Working Pattern: Monday to Friday Location: Base office is Dartford, location covers South London Area \n If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. \n Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. \n The difference you will make as a Multi Skilled Operative \n The role is to carry out general multi trade works for planned maintenance upgrades, including, but not limited to kitchens and bathrooms. Sites will mainly be occupied by our customers and the locations will be across the organisation’s stock. The successful candidate will be provided with a van, fuel card and all PPE. \n About you \n We are looking for someone with \n • Experience within the construction sector \n • A good understanding of legislation in maintenance and property management \n • Good standard of education \n Why Riverside? \n At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. \n We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. \n Working with us, you’ll enjoy: \n • Competitive pay & generous pension \n • 25 days holidays plus bank holidays \n • Flexible working options available \n • Investment in your learning, personal development and technology \n • A wide range of benefits \n Diversity and Inclusion at Riverside: \n We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. \n Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. \n Applications may close before the deadline, so please apply early to be considered. \n Role Profile \n • Carrying out general multi trade activities including painting and decorating, tiling, and plastering etc. in accordance with One Direct’s performance specifications. \n • Carrying out routine carpentry and plumbing tasks as required. \n • Completing works in accordance with the current Building Regulations Approved Documents and the Regulatory Reform (Fire Safety) Order 2005. \n • To work flexibly as part of a team to deliver the annual component replacement target. \n • Responsible for carrying out all jobs allocated via One Serve and to meet with all necessary system requirements from start through to completion. \n • Responsible for maintaining, replenishing and keeping records of materials issued for van stock on One Serve. \n • Ensuring Health and Safety procedures and processes are followed at all times. \n • Demonstrate excellent customer service standards and a work ethic that avoids complaints. \n • Responsible for carrying out other duties as deemed necessary by your line manager. If these duties are of a greater level of responsibility or skill of those required in the post then full training and appropriate supervision will be provided \n • Ensure that responsibilities for Health and Safety are properly understood and discharged as defined in One Direct’s Health & Safety Policy and that Health & Safety concerns are promptly and clearly communicated to the appropriate people. \n • Comply with the Equal Opportunities and Diversity Policy \n • Comply with the data protection act (all employees will not disclose or make use of for their private advantage any information held on record which is not available to the public) \n • To carry out any other reasonable duties as required \n Person specification Knowledge, Skills and Experience Essential \n • Experience within the construction sector \n • A good understanding of legislation in maintenance and property management \n • Good standard of education \n • Good customer service skills \n • Effective communication skills, both oral and written \n • Self-motivated, assertive and confident \n Desirable \n • Proven track record of problem solving, identifying and resolving issues promptly \n • Possessing resilience and ready to take responsibility \n • Housing and/or buildings knowledge \n • NVQ 2 or NVQ 3 qualifications in painting and decorating, and/or plastering, and /or tiling would be desirable. \n

A large global law firm are looking for an experienced Senior Manager, Global eBilling to lead and develop its global eBilling support function. This is a strategic leadership opportunity for an individual with deep eBilling expertise, strong people management capabilities, and a passion for driving operational excellence, process improvement, and technology innovation. \n The Opportunity \n Reporting into senior leadership, you will oversee multiple global eBilling teams responsible for inventory management, timekeeper maintenance, and operational support. You will play a key role in shaping the future direction of the function, driving automation initiatives, improving reporting capabilities, and ensuring the delivery of a high-quality service to stakeholders across an international business. \n This role offers significant exposure to senior stakeholders and the opportunity to influence global processes, technology strategy, and team performance across multiple regions. \n Key Responsibilities \n\n • Lead and develop global eBilling operations teams, ensuring the delivery of service against defined KPIs and SLAs.\n, • Drive continuous improvement initiatives across eBilling processes, workflows, and reporting capabilities.\n, • Develop and implement operational strategies to enhance efficiency, quality, and service delivery.\n, • Identify opportunities to automate manual processes and leverage technology to improve performance.\n, • Collaborate with finance, technology, and business stakeholders to deliver strategic projects and operational enhancements.\n, • Manage, mentor, and develop a team of managers and supervisors across multiple jurisdictions and time zones.\n, • Produce regular management reporting and performance insights for senior leadership.\n, • Foster a culture of accountability, collaboration, and continuous improvement.\n\n About You \n You will be a seasoned eBilling professional with a proven track record of leading large-scale global teams within a complex professional services, legal, or corporate environment. \n Key requirements include: \n\n • Extensive experience within eBilling operations and support.\n, • Strong leadership experience managing sizeable, internationally distributed teams.\n, • Demonstrable success driving process improvement, automation, and operational transformation initiatives.\n, • Experience working with leading eBilling platforms such as Legal Tracker, TyMetrix 360, Collaborati, CounselLink, Passport, or similar systems.\n, • Strong technology focus with the ability to leverage reporting and financial systems to improve team performance.\n, • Excellent communication and stakeholder management skills.\n, • Highly organised, analytical, and solutions-focused approach.\n, • Ability to thrive within a fast-paced, evolving global environment.\n\n \n Why Apply? \n This is an outstanding opportunity to join a highly respected global organisation in a senior leadership capacity. The role offers significant scope to influence strategy, drive transformation, and lead a critical global function while managing and developing high-performing international teams. \n For a confidential discussion, please get in touch. \n If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

This is a General Manager role that offers oversight of multiple business units, short term challenge, long term growth and equity in a fast growing progressive group structured business. We are building something new and its all geared around ensuring science can run without interruption! \n BASIC SALARY: Up to £150,000 per annum \n BENEFITS: \n · Equity, up to £350,000 over 5 years (based on performance) \n · Pension \n · Medical Insurance (for you and family) \n · Life insurance \n · Company credit card \n LOCATION: Home based, ideally Midlands or South of the UK, depending on your location you may have a site based contract as we grow and acquire more businesses. \n COMMUTABLE LOCATIONS: Watford, Luton, Milton Keynes, Northampton, Oxford, Swindon, Guildford, Reading, Slough, Bristol, Cardiff, Southampton, Leicester, \n JOB DESCRIPTION: General Manager - Testing & Inspection, Medical & Pharmaceutical \n \n We need a hands on driven individual who can help bring our acquisitions together and ensure we maintain their performance whilst ultimately improving them and integrating them into our company. We selected the businesses we buy for their reputation and success and we need someone who can understand the nuance of each of these companies and ensure we retain the positives and improves on areas that can be refined. This role will require someone to wear many hats, travel throughout the UK and Ireland and be capable of making both business critical and sometimes hard decisions. This isn't a role where you can hide, you need to be visible and accountable at all times. \n \n You will: \n · Quickly install KPIs for acquired businesses to ensure safety, quality, on time delivery and lead times are measured daily \n · Protect the customers, our aim is to retain 100% of customers through transition \n · Own the Profit & Loss across each of the acquired businesses \n · If needed, upgrade the teams and build a refined succession plan at each site to protect the future \n · Be on site and be visible \n · Set the standard of operating discipline, quality and continuous improvement across the sites \n PERSON SPECIFICATION: General Manager - Testing & Inspection, Medical & Pharmaceutical \n \n To be a success in this General Manager role, you will be a people leader who is hands on and someone who sets the bar for others to aspire to. You will also be a commercial leader, this journey will be challenging and varied so you will have to enjoy the unpredictability of Mergers and Acquisitions and the demands of a growing commercial business. \n You will have: \n · A long track record of manging a P&L (c£25m+) ideally across multiple sites or businesses \n · An appreciation of lean methodologies or some form of qualification of these principles \n · A hands on approach to management \n · Exposure to M&A work and process would be a distinct advantage \n · Any exposure to the Scientific, medical or pharmaceutical industries could be beneficial \n THE COMPANY: \n \n We deliver mission critical recurring services - testing, inspection, certification, calibration and maintenance of critical environments and equipment to more than 15,000 customers including some of the biggest names in our industry. We are growing at an exceptional rate and in around 4 years we have acquired 25 companies internationally and we aren't slowing down! \n PROSPECTS: \n \n We are rapidly growing and out aim is to become a major player in our market, our target is market leader. We are in the process of going through various M&A processes to increase our footprint across the UK and as part of that we will look to grow into Europe, this role will be integral in that and could well be our point person across Europe. \n INTERESTED? Please click apply. You will receive an acknowledgement of your application. \n \n Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. \n Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. \n REF: MT18631, Wallace Hind Selection \n

We are partnering with a leading private equity firm who are looking to hire a Marketing Executive as a 12 month FTC into their team in London. \n Client Details \n The client are a leading private equity brand located in central London. They are looking to hire a Marketing Executive as a 12 month fixed term contract into their team. This role will have a strong content focus as well as working across events and the wider marketing and communications function. \n Description \n Responsibilities of the Marketing Executive: \n Support in maintaining the firm's library of presentations and case-studies covering range of sectors and offices \n Working on the production of content and collateral, ensuring it represents best-in-class material \n Supporting on preparation of tailored collateral including but not limited to: \n • Bespoke marketing brochures and offer letters \n • Biannual Inflexion Exchange \n • Foundation Review \n • ESG report \n • Idea generation for new collateral \n Tracker and analysis maintenance \n • LinkedIn stats tracker \n • Awards tracker \n • Portfolio ESG news tracker (PRIDE, IWD, Earth day etc.) \n • Testimonial tracker \n Brochure content tracker \n Creating graphics as required eg linked in animation, podcast series, icons, email footers \n Create the monthly marketing report \n Provide logistical support on Inflexion's programme of 100+ events per year including but not limited to: \n • Venue identification \n • Collation of relevant background material \n Profile \n The successful Marketing Executive candidate: \n You will have worked in a similar role within the financial services sector (ideally private equity, investment management, asset management - private markets) where you will have a strong track record in content and asset creation as well as supporting the wider marketing function across all channels. \n \n \n Job Offer \n This is an amazing opportunity to work for one of the most successful private equity firms in the mid-market space. This is a 12 month opportunity to work in a fast paced, high performance marketing team. Competitive salary.

MLOps Technical Manager \n West London, UK (Hybrid – 2-3 days on-site)| Permanent \n About the Role \n \n We're recruiting on behalf of a major, well-established organisation for an MLOps Technical Manager to lead a growing ML engineering function. This is a genuinely interesting project: you'll work closely with data scientists, maintenance engineers, and cross-functional stakeholders to deliver scalable ML systems — including predictive maintenance, fault detection, and component lifecycle optimisation. \n \n You'll own end-to-end technical delivery of ML systems, from backend infrastructure through to frontend integration, while leading and mentoring a team of engineers. This is a hands-on leadership(40% hands on) role for someone who wants to combine deep technical ownership with people management and senior stakeholder engagement. \n Key Responsibilities \n Technical Leadership \n\n • Own the end-to-end technical delivery of ML systems, from backend infrastructure to frontend integration\n, • Lead architectural decisions across the ML stack, ensuring scalability, reliability, and alignment with business goals\n, • Drive the ongoing migration from MLflow to AWS SageMaker, maintaining continuity and minimising disruption\n, • Define and enforce MLOps best practices across model training, serving, monitoring, and deployment\n\n MLOps & Engineering \n\n • Design and maintain scalable ML infrastructure supporting batch and real-time environments\n, • Oversee the implementation of robust ETL/ELT pipelines, feature engineering, and data processing at scale\n, • Ensure model training, serving, and monitoring pipelines are production-grade and optimised for performance\n, • Develop and maintain React-based frontend interfaces that surface ML insights to operational and engineering stakeholders\n, • Champion CI/CD practices and contribute to a culture of engineering excellence\n\n Team & Stakeholder Management \n\n • Lead, mentor, and provide structured feedback to a team of engineers, fostering a high-performance culture\n, • Collaborate closely with cross-functional stakeholders across engineering, data science, and operations\n, • Communicate complex technical decisions clearly to both technical and non-technical audiences\n, • Identify and address technical blockers proactively, keeping delivery momentum and team\n\n Qualifications \n Must-Have \n\n • 10+ years of experience in Software, Data, or ML Engineering roles\n, • Proven track record as a Tech Lead (managing teams of 5+ people), owning end-to-end technical delivery across backend and frontend systems\n, • Deep expertise in MLOps, including model training pipelines, serving infrastructure, monitoring, and CI/CD\n, • Expert-level proficiency in Python — this is non-negotiable\n, • Strong hands-on experience with MLflow (mandatory)\n, • Solid experience with AWS and cloud-native architectures\n, • Frontend proficiency in React, with the ability to deliver end-to-end product features\n, • Hands-on experience with ETL/ELT pipelines, data engineering, and large-scale data processing\n, • Experience with containerisation (Docker) and scalable data systems (e.g. Spark, Kafka)\n\n Nice-to-Have \n\n • Experience with AWS SageMaker or similar managed ML platforms\n, • Background in safety-critical or regulated industries (aerospace, aviation, or similar)\n, • Familiarity with Kafka or event-driven architectures for real-time ML pipelines\n\n Soft Skills \n\n • Strong leadership presence with the ability to give and receive structured, constructive feedback\n, • Excellent communicator across technical and business stakeholders — comfortable navigating complex organisational dynamics\n, • Strategic thinker with a hands-on execution mindset\n, • Proactive and collaborative, with the confidence to ask questions, challenge assumptions, and share ideas openly\n, • Empathetic team leader who drives accountability and high performance without micromanaging\n\n Interested? Get in touch to find out more and have a confidential conversation about the role.

About Us: \n \n OMODA & JAECOO \n OMODA & JAECOO are new brands built by Chery Group, which is a leading Chinese automobile company. OMODA & JAECOO operate individually from other brands of Chery Group. Its business scope covers the R&D, production, and sales of passenger cars. \n \n Chery Motors \n Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform, and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market. \n Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of over 11 million consumers worldwide. \n \n Job Summary \n Reporting to the OJ Senior Regional Aftersales Manager, this role is fully responsible for the daily handling, escalation management and closed-loop resolution of all customer complaints for OMODA & JAECOO UK. The incumbent will conduct regular complaint data statistics, root cause analysis and problem optimisation, independently manage brand customer experience systems including CSI customer satisfaction evaluation, track service quality performance, launch experience improvement initiatives, and support the continuous upgrading of the UK after-sales service system and brand reputation building for OMODA & JAECOO brands. \n \n Key Responsibilities \n \n 1. Customer Complaint Full Lifecycle Management \n\n • Undertake all levels of customer complaints of OMODA & JAECOO UK brand, including after-sales maintenance, warranty service, vehicle quality, dealer service attitude, accessory supply and other related issues;\n, • Establish a standard complaint acceptance, assessment, processing, feedback and closed-loop settlement process, efficiently resolve customer disputes, control complaint escalation risks, and reduce negative public opinion and customer loss;\n, • Coordinate internal technical departments, warranty teams and authorised dealers to promote the implementation of complaint solutions, ensure timely and professional response to customer demands, and improve complaint resolution rate and customer reconciliation rate.\n\n \n 1. Complaint Data Analysis & Problem Optimisation \n\n • Regularly sort out complaint data, classify and count complaint types, frequency, regional distribution and dealer problem concentration;\n, • Dig deep into the root causes of recurring complaints and typical service problems, form weekly/monthly complaint analysis reports, put forward targeted improvement suggestions for process, service and product problems;\n, • Track the implementation effect of improvement measures, supervise dealers and internal teams to rectify non-standard service behaviours, and continuously reduce the overall complaint rate of the brand.\n\n \n 1. Customer Experience & CSI System Management \n\n • Independently operate and manage the brand CSI (Customer Satisfaction Index) evaluation system, complete regular customer return visits, satisfaction data statistics, scoring sorting and result analysis;\n, • Monitor core experience indicators including after-sales satisfaction, service timeliness, customer loyalty and dealer service compliance, identify experience pain points in a timely manner;\n, • Combined with CSI data and complaint cases, formulate customer experience optimisation plans, assist the after-sales team to carry out service standard training and supervision, and comprehensively upgrade brand after-sales customer experience;\n, • Responsible for regular reporting of CSI performance and customer experience status to the after-sales management team, providing data support for after-sales strategy adjustment.\n\n \n 1. Brand Service Standardisation & Daily Operation Support \n\n • Sort out and optimise the UK market after-sales complaint handling SOP and customer experience management standards, unify brand service calibre;\n, • Guide and supervise the complaint handling work of regional dealers, answer daily service consultation and problem coordination demands;\n, • Cooperate with brand after-sales activities, customer care programmes and service quality audits to maintain the premium service image of OMODA & JAECOO brand in the UK.\n\n \n Job Requirements \n\n • Education Background: Bachelor’s degree or above in Business Administration, Customer Service, Automotive Engineering or related majors;\n, • Work Experience: 2+ years of customer complaint handling, customer experience or after-sales service management experience in the automotive industry; candidates with UK/EU local auto brand working experience or Chinese new energy brand overseas after-sales experience are preferred;\n, • Professional Competence: Familiar with automotive after-sales service process, warranty policy and customer satisfaction (CSI) management system; proficient in data analysis and report writing, able to accurately locate service and product problems;\n, • Language Skill: Fluent in oral and written English (working language), able to independently complete English customer communication, report writing and cross-departmental coordination;\n, • Comprehensive Quality: Strong logical thinking, crisis public relations awareness and closed-loop execution; good customer empathy, communication negotiation and problem-solving ability, able to efficiently resolve complex customer complaints;\n, • Other: Familiar with UK local consumer protection regulations and auto after-sales service norms, with strong team coordination and pressure resistance.\n\n \n Key Performance Indicators (KPI) \n\n • Customer complaint closed-loop resolution rate & on-time processing rate;\n, • Brand overall complaint rate & repeated complaint rate;\n, • CSI customer satisfaction score & year-on-year improvement rate;\n, • Dealer service standard compliance rate & problem rectification completion rate.\n\n

Are you an established Personal or Executive Assistant seeking a new varied challenge supporting company Directors? \n \n The client: Family Office \n This client is a London based family office with interests spanning property, art and investments. \n \n The role: Executive Assistant \n This role will directly partner company Directors. Candidates will be assured with excellent organisational and planning skills, strong attention to detail, with a track record of owning projects and acting with discretion while supporting business and personal/family office activities. \n \n They want proven experience extracting best value, managing multiple different tasks at the same time and the confidence to negotiate with suppliers/source new ones. \n \n Key Responsibilities include: \n Executive Support \n\n • Manage a complex and ever-changing diary, ensuring priorities are aligned with business objectives.\n, • Screen and manage emails, correspondence and telephone calls, responding on the Director's behalf where appropriate.\n, • Prepare reports, presentations and confidential documentation to a high standard.\n\n Family Office & Personal Support \n\n • Assist with the day-to-day management of the Director's personal and family affairs with complete discretion.\n, • Coordinate personal appointments, travel arrangements and diary commitments for family members where required.\n, • Liaise with household staff, property managers, contractors and external service providers.\n, • Assist with the administration of residential properties, maintenance schedules and supplier relationships.\n, • Maintain confidential records and ensure important documentation is securely organised.\n, • Liaise with accountants, solicitors, wealth managers and other trusted advisers when required.\n, • Handle ad hoc personal projects and sensitive matters with professionalism and discretion.\n\n Property Company Support \n\n • Provide administrative and operational support in the day-to-day management of the property company and its portfolio.\n, • Coordinate property acquisitions, disposals and refinancing processes, liaising with solicitors, surveyors, lenders and agents.\n\n Business Operations \n\n • Coordinate UK and international travel, accommodation and itineraries.\n, • Support project delivery across the business, coordinating activities between colleagues.\n, • Assist with office management and operational administration where required.\n\n \n Skills & Experience: \n We're looking for someone who has: \n\n • Previous experience as an Executive Assistant, Senior EA, Executive PA or Private PA supporting a Director or business owner.\n, • Experience in an owner led business would be preferred.\n, • Experience supporting both business and personal/family office activities would be highly advantageous.\n, • Experience extracting best value, making savings, with confidence to negotiate with suppliers/source new ones.\n, • Exceptional organisational and planning skills. The ability to manage multiple priorities while remaining calm under pressure.\n, • A proactive, resourceful approach with excellent judgement and problem-solving skills.\n, • Excellent written and verbal communication skills.\n, • Strong Microsoft Office skills (Outlook, Word, Excel and PowerPoint).\n, • Absolute discretion when handling confidential information.\n\n \n Salary and core benefits: \n\n • Suggested salary of £40-50k depending on experience\n, • 25 days holiday\n, • Pension\n\n \n If you would like to find out more, please submit your CV for consideration. \n \n If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 in Amazon vouchers when we place a new referral in a new role. \n \n Premier Resourcing UK Ltd is a specialist Marketing, PR & Communications Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.

EUROPEAN INSURANCE MANAGER \n \n\n • Location: London or Birmingham, with regular travel across the European portfolio\n, • Salary: £75,000 - £85,000, dependent on experience\n, • Sector: Real Estate/Property Insurance\n, • Contract: Permanent, Full-Time\n\n \n ABOUT THE OPPORTUNITY \n \n Our client is looking for a European Insurance Manager to manage the delivery of a cost-effective, high-quality insurance service across their European property portfolio covering both the administrative placement and maintenance of insurance cover, and the active risk management of the Group's continental European assets. \n \n Reporting to the Director of Treasury & Risk, you will play a genuinely hands-on role in ensuring the Group's European insurance programme remains fit for purpose as the portfolio continues to grow in scale and complexity. This is a role that combines technical insurance expertise with real operational ownership across multiple European jurisdictions. \n \n WHAT YOU WILL BE DOING \n \n\n • Manage the placement and timely removal of insurance cover across European property acquisitions and disposals, ensuring appropriate cover is always in place.\n, • Maintain accurate and complete insurance records for all European assets, including construction data, sums insured and policy schedules.\n, • Analyse and verify sum insured information provided by third-party valuers, minimising the risk of insurer challenge or inadequate cover.\n, • Provide insurance documentation to support bank financing exercises, including compliance certificates and lender-specific insurance reports.\n, • Act as the central liaison point for insurance claims across the European portfolio, managing the claims process with local loss adjusters, legal counsel and insurer representatives.\n, • Support the annual renewal of European property insurance, working with the Group's brokers to provide accurate exposure data and achieve competitive terms.\n, • Oversee the onboarding of new European territories to the Group insurance programme, ensuring a smooth and compliant transition.\n, • Conduct risk surveys and tenant inspections across the European portfolio alongside risk advisors, identifying and documenting material risks.\n, • Advise local European management teams on risk mitigation measures and monitor agreed improvement plans through to completion.\n, • Engage proactively with insurers on risk management activity to support favourable premium outcomes at renewal.\n, • Act as primary point of contact for the Group's brokers and insurers on European programme matters.\n, • Support local European teams who may have limited insurance experience with guidance and training materials where appropriate.\n, • Develop and maintain effective working relationships with European banking partners, providing insurance compliance evidence in line with facility terms.\n, • Contribute to efficiency improvements within the Insurance Department, drawing on experience from larger or more structured insurance environments.\n, • Provide cover for other members of the Insurance Team as required, including during periods of absence or high workload.\n\n \n WHAT OUR CLIENT LOOKING FOR \n \n\n • Demonstrable experience in property insurance management, ideally gained within or alongside a large, well-structured insurance organisation or broking environment.\n, • Experience managing insurance across multiple European jurisdictions, with a working knowledge of regulatory and market differences between key European territories.\n, • Proven ability to manage insurance placements, renewals and claims across a complex, multi-asset property portfolio.\n, • Experience preparing and presenting insurance compliance documentation to banking and lending counterparties.\n, • A track record of conducting or coordinating property risk surveys and translating findings into actionable risk improvement programmes.\n, • Experience within a real estate investment or asset management environment, familiarity with the Lloyd's and London Market, and knowledge of the captive insurance model are all desirable but not essential.\n, • Strong analytical skills, with the ability to review and challenge sum insured data, construction information and valuation assumptions.\n, • Excellent written and verbal communication skills, able to present complex insurance matters clearly to non-specialist audiences.\n, • Highly organised, able to manage multiple concurrent workstreams across different countries and time zones.\n, • Willingness to travel regularly across the European portfolio to conduct risk surveys, attend insurer meetings and support local teams.\n, • Language skills in Polish, German, Romanian, Italian or other relevant European languages are advantageous but not essential.\n, • Diploma in Insurance (Dip CII) is essential; Advanced Diploma in Insurance (ACII) and degree-level education are desirable.\n\n

About the role \n \n We are seeking a technical expert in airline supply chain and maintenance operations to manager transformation initiatives. This role is pivotal in coordinating cross-functional teams to implement innovative projects that leverage artificial intelligence (AI) tools as well as other advanced algorithms and digital solutions. \n \n Please note this is not a data science or IT development role. The successful candidate will act as a Project Manager, working closely with AI lab, data scientists, and operational experts to support the development and integration of AI-powered tools and other innovative technologies. The emphasis is on applying these solutions to drive business transformation within the airline’s Technical Operations and Maintenance, Repair & Overhaul (MRO) functions. \n \n Key focus areas include: \n \n\n • Optimisation of spare parts planning and stock dimensioning\n, • Enhancement of procurement strategies\n, • Deployment of AI-enabled tools for demand forecasting, inventory optimisation, and vendor performance dashboards.\n\n \n The role aims to deliver cost efficiencies while safeguarding operational reliability. It requires a strong understanding of airline maintenance processes and supply chain dynamics, combined with the ability to bridge the gap between maintenance and engineering technical teams, operational stakeholders, and the AI lab and data scientists. The successful candidate will act as a key facilitator, ensuring that innovative tools and models are developed collaboratively and in alignment with operational realities and strategic business needs. \n \n This is a role that brings digital transformation into one of the most capital-intensive areas of the airline industry, ensuring that technological innovation is both practical and impactful. \n \n Key Responsibilities \n \n\n • Act as Project Manager for the airline group’s supply chain digital transformation roadmap within Technical Operations and MRO.\n, • Help coordinate cross-functional teams across procurement, logistics, engineering, maintenance, and digital/tech units to ensure alignment and adoption of AI-enabled solutions.\n, • Lead the project management of AI-powered tools for demand forecasting, inventory optimisation, and supplier performance monitoring.\n, • Validate use cases and ensure scalability of supply chain optimisation solutions across multiple operating companies (OpCos).\n, • Engage stakeholders and foster change management to embed AI-driven supply chain practices into operational workflows.\n, • Monitor and communicate KPIs to demonstrate impact on cost efficiency, operational reliability, and overall supply chain performance.\n\n \n Required Qualifications & Experience \n \n\n • Degree in Aeronautical Engineering, Mechanical Engineering, or a related technical discipline.\n, • Extensive experience in airline supply chain management, within an airline, MRO, OEM, or aviation regulatory body.\n, • Native / Bilingual in english\n\n \n Ideal Candidate Profile \n \n\n • Knowledge of regulatory frameworks (EASA Part-M, Part-CAMO, FAA equivalent).\n, • Proven track record of leading transformation or digitalisation projects in supply chain or operational settings.\n, • Strong knowledge of demand planning, inventory management, procurement strategies, and vendor performance frameworks.\n, • Ability to bridge supply chain expertise with data/AI-driven innovation.\n, • Strategic mindset with excellent stakeholder management and communication skills.\n, • Passion for driving innovation and digital transformation in the aviation industry.\n\n \n What We Offer \n \n\n • The opportunity to accelerate your career at the forefront of airline supply chain digital transformation, leading high-impact projects across a global aviation group.\n, • Continuous development of technical, leadership, and digital skills in a collaborative environment that fosters innovation and professional growth.\n\n

The Opportunity \n \n SoFlow Service Partners is a buy-and-build investment platform in the environmental services sector, backed by Strada Partners, and co-founded by Sam and Ollie Hörbye. Following the acquisition of The GreenSpark Group in April, we are uniting regional leaders across drainage, tankerage, pump maintenance and environmental compliance, into a single national champion, serving a deep network of multi-site commercial customers. Already trusted by blue-chip brands across the UK, we are past eight figures in revenue and growing through a combination of organic growth and acquisition, with the aim of reaching £100m+ in revenue over the next five years. Your job is to make the machine behind that growth work: model the deals we do, integrate the businesses we buy, and help rewire how the Group runs so that scale becomes our strategic advantage. \n \n If you thrive in environments where there’s more to build than to inherit, this role will be the most impactful of your career. \n \n Why This Role Matters \n As part of our growing investment in building a durable, well-run platform, we are looking for a Chief of Staff to work directly with SoFlow’s Co-Founders Ollie and Sam Horbye and help build the operating engine behind our growth. \n \n This role is for an operator who is equally comfortable building a LBO model alongside rolling up their sleeves inside a newly acquired business. You should be self-directed and multidisciplinary, able to own the numbers behind an acquisition, lead the hands-on integration of its systems and processes, and map and improve how the wider Group runs. You will work closely with the leadership teams of our subsidiaries and travel regularly to their sites across the UK. \n \n The ideal candidate combines operational experience in a live business environment alongside experience working in one which prizes analytical and executional rigour, for example, in private equity, transaction services and investment banking, or a comparable operating role, and brings a rare blend of financial depth, excellent operating ability and genuine ease with people. \n \n What You’ll Accomplish in the First 12–18 Months \n We hire against a Mission, Outcomes and Competencies framework. What follows aren’t responsibilities to manage; they’re the outcomes the founders and Board will judge you on. \n \n Be the Founders’ leverage \n\n • Turn two founders’ intent into motion: take the priorities and convert them into workstreams with clear owners, deadlines and relentless follow-through.\n, • Own the operating rhythm of the Group; board meetings, leadership cadence, the packs and pre-reads so decisions get made once and executed properly.\n, • Take the ambiguous, high-stakes problems off their desk and bring back a recommendation, not a list of questions.\n, • Be the person they trust to run the thing they can’t get to, and earn more of that trust every month.\n\n \n Own the numbers behind every deal \n\n • Build the LBO and acquisition models the Group bets on: returns, leverage, debt capacity, integration cost, with the rigour that lets the Board move on a deal with conviction.\n, • Run the analytical spine of the deal process: diligence, valuation, sources and uses, and a clear-eyed read on whether a target is as good as it looks.\n, • Turn models into judgments. Surface the two assumptions that actually matter, not the twenty that don’t.\n, • Hold the platform and its subsidiaries to plan, and be the first to say when something’s off.\n\n \n Make every acquisition actually work \n\n • Own the hands-on integration of each business we buy — finance, reporting, CRM, IT, operations so, it joins the Group cleanly and fast, not eventually.\n, • Build the integration playbook from scratch and sharpen it with every deal, until a first hundred days that used to take improvisation takes a checklist.\n, • Stand inside the acquired business, alongside its leaders, sequencing the work and managing the change without breaking what made it worth buying.\n, • Do the unglamorous groundwork yourself an,d know exactly when to pull in help and when to just get it done.\n\n \n Help the Group scale as it grows \n\n • Understand how each business works and where the platform can make them stronger — sharing what works well in one, removing duplicated effort, and freeing teams to focus on customers.\n, • Approach challenges from first principles: understand the goal, size the opportunity, and put in place solutions that last.\n, • Identify where the Group can standardise and share, reporting to systems, so scale becomes an advantage rather than added complexity.\n, • Champion AI and modern tooling where they genuinely help, raising what every business is capable of.\n\n \n 1. Partner with the operating businesses \n\n • Build genuine, credible relationships with subsidiary leadership, earning the right to add value as a trusted partner.\n, • Spend real time in the businesses, learning how they work first-hand, so your support is grounded in how things actually operate.\n, • Act as a two-way bridge between the platform and its operators — sharing context in both directions, aligning priorities and clearing blockers — and help the founders stay close to each business as the Group grows.\n, • Bring clarity and calm to fast-moving situations, and help people do their best work, including those who don't report to you. \n\n \n What You Bring \n We care more about horsepower and character than a linear CV. That said, the strongest candidates will bring most of the following. \n \n Experience \n\n • 5-8 years built on analytical firepower and financial rigour — investment banking, private equity, transaction services, corporate finance, top-tier strategy consulting, or a comparable operating seat.\n, • 1-2 years hands-on industry experience, ideally within a buy and build environment\n, • Hands-on LBO modelling is non-negotiable. You’ve built the models yourself and owned the numbers behind real decisions — not marked up someone else’s.\n, • An operator, not just an analyst. You’re as comfortable inside a newly acquired business wiring up its systems as you are building the model that justified buying it.\n, • A real track record of process improvement and problem-solving — untangling messy processes and rebuilding them better, as a reflex rather than a project.\n, • Exposure to B2B or multi-site services is a bonus, not a requirement. An instinct for how operational businesses make and lose money will get you up to speed faster.\n, • PE or VC experience is a bonus, not a requirement. We care about the toolkit and the judgment, however you built them.\n\n \n Mindset and Character \n\n • Exceptional with people. You build trust fast, read a room, and are as effective in the boardroom as on the depot floor. You move things through influence, not authority.\n, • A passion for AI and technology. Not as a buzzword, but as a tool you instinctively reach for to make things run better. You’re genuinely excited by what it can do.\n, • Grit, and no ego about the work. You’ll do the unglamorous groundwork long before there’s a team to hand it to.\n, • Builder, not caretaker. You inherit something and hand it back materially better. Higher standards follow you around.\n, • Pace and judgment under pressure. You prioritise ruthlessly, decide with incomplete information, and keep moving.\n, • Missionary, not mercenary. You want to build a national champion that protects infrastructure, eliminates pollution risk and delivers compliance — and you want the challenge of building it.\n, • Entrepreneurially Driven. This a chance to learn about what it takes to launch and scale a leading buy and build from the ground up: deal sourcing, negotiation, integration, growth and hiring!\n\n \n Compensation and Perks \n • Competitive base and a performance bonus weighted to outcomes \n • Comprehensive induction and direct access to the founders from day one \n • 25 days holiday + bank holiday \n • Salary Sacrifice Pension \n • Hybrid working, London-based \n \n The Details \n Reporting to: Co-founders, Sam and Ollie Hörbye. You’ll work directly to both. \n Location: London-based, with real time on the road. Regular travel to our businesses across the UK, working shoulder-to-shoulder with subsidiary leadership, is the job not a footnote. \n PE Sponsor: Strada Partners (€593m committed). Partnership-first backers who bring M&A firepower and give management the room to run. \n Compensation: Competitive base salary plus performance-related bonus. \n \n About SoFlow Service Partners \n SoFlow is a UK-focused buy-and-build platform in the environmental services sector, backed by Strada Partners. Co-founded by Sam and Ollie Hörbye, SoFlow is building a differentiated national champion by uniting some of the UK’s best operators in the sector — integrating drainage services, pump maintenance and environmental consulting to serve multi-site commercial clients that need a unified, compliance-led solution from a single preferred supplier. \n \n About the Group \n The GreenSpark Group ("GreenSpark") is a specialist provider of environmental compliance, pollution prevention, and drainage services to large multi-site commercial and utility clients. Founded in 2010 and headquartered in Doncaster with a depot in Gateshead, GreenSpark employs approximately 100 people and serves a blue-chip client base across logistics, food production, facilities management, and utilities. \n \n About Strada Partners \n Strada Partners is a European investment fund focused on growth companies across software, healthcare and services. With €593m of committed capital and nine European portfolio companies, Strada brings the strategic resources and operational partnership needed to build something exceptional. strada-partners.com \n \n SoFlow is an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive team.

Data Operations Manager \n Location: London (hybrid, min. 3 days/week in our Farringdon office). We will also consider applications for a remote home-based contract for those who live more than 90 minutes away from the office. \n Company: Ascend Media (Elite Traveler, Spear’s, The World of Fine Wine, World of Fine Spirits) \n \n About us \n Ascend Media is home to some of the world’s leading luxury media brands: Elite Traveler, Spear’s, The World of Fine Wine, and The World of Fine Spirits. We create world-class content, digital platforms, and immersive brand experiences that connect with ultra-high-net-worth audiences and luxury brands worldwide. \n \n About the role \n We’re looking for a highly organised and detail-oriented Data Operations Manager to join our Data & Insights team. \n \n This role is responsible for the day-to-day operational delivery of data projects, ensuring that work is effectively planned, coordinated, executed, and delivered to a consistently high standard. Sitting at the intersection of data, editorial, and operations, the Data Operations Manager will coordinate team activity, maintain and improve databases and datasets, oversee data quality processes, and ensure projects progress smoothly from planning through to delivery. \n \n Working closely with the Data & Insights Director, data researchers, editorial teams, and other stakeholders across the business, you will translate priorities and project requirements into clear execution plans, allocate and coordinate work, monitor progress, and ensure that data remains accurate, complete, structured, and well maintained. \n \n Key responsibilities \n Data operations and database management \n\n • Oversee the day-to-day maintenance and management of databases and structured datasets across the Data & Insights function.\n, • Ensure data is accurate, complete, consistent, and maintained according to agreed standards.\n, • Coordinate regular data validation, auditing, cleaning, and quality assurance processes.\n, • Identify data gaps, inconsistencies, duplicates, and structural issues, and coordinate their resolution.\n, • Ensure database structures, fields, taxonomies, and documentation are maintained consistently.\n, • Support the continuous improvement of data management processes and operational standards.\n, • Maintain clear documentation covering database structures, processes, data definitions, and operating procedures.\n\n \n Project delivery and team coordination \n\n • Coordinate the execution of data and rankings projects from planning through to final delivery.\n, • Translate project priorities into clear tasks, timelines, responsibilities, and deliverables.\n, • Coordinate day-to-day team workloads and ensure priorities and expectations are clearly communicated.\n, • Create and maintain detailed project plans, workflows, trackers, and delivery schedules.\n, • Monitor progress across multiple projects and proactively follow up on outstanding actions and dependencies.\n, • Identify risks, delays, resource constraints, or process gaps and escalate them where appropriate.\n, • Ensure projects are delivered accurately, efficiently, and according to agreed timelines.\n\n \n Data quality and quality assurance \n\n • Own and coordinate quality assurance processes across data projects and ongoing database maintenance.\n, • Establish and maintain clear data quality checks and validation procedures.\n, • Review datasets and project outputs for accuracy, consistency, completeness, and adherence to defined requirements.\n, • Ensure quality checks are completed before data is published, transferred, or handed over to another team.\n, • Track recurring data quality issues and implement processes to reduce errors and improve consistency.\n, • Promote strong attention to detail and accountability for data quality across the team.\n\n \n Cross-functional and editorial coordination \n\n • Act as a key operational link between the Data & Insights team and editorial stakeholders.\n, • Coordinate timelines, requirements, dependencies, and handovers between teams.\n, • Follow up with stakeholders to ensure required information, decisions, and deliverables are provided on time.\n, • Translate meetings and discussions into clear briefs, specifications, action plans, and responsibilities.\n, • Ensure project requirements and changes are clearly documented and communicated to the relevant teams.\n, • Support smooth collaboration between data, editorial, commercial, and other relevant business functions.\n\n \n Process management and continuous improvement \n\n • Map, document, and maintain operational processes and standard operating procedures.\n, • Ensure agreed processes are consistently followed across projects and ongoing data operations.\n, • Identify inefficient, unclear, or repetitive processes and recommend practical improvements.\n, • Help introduce greater structure, consistency, and scalability across the Data & Insights function.\n, • Support the implementation and adoption of tools and workflows that improve team efficiency and data quality.\n\n \n Skills and experience \n Essential \n\n • Strong organisational, operational, and project management skills.\n, • Experience coordinating teams, workloads, projects, or operational delivery.\n, • Strong attention to detail and a clear quality-control mindset.\n, • Experience working with structured data using Excel, Google Sheets, or similar tools.\n, • Experience working with databases, CRM platforms, content databases, or other structured data systems.\n, • Experience with data validation, database maintenance, data auditing, or quality assurance processes.\n, • Ability to translate complex discussions and requirements into structured plans, documentation, and actionable tasks.\n, • Strong communication and stakeholder management skills.\n, • Ability to manage multiple priorities, projects, and deadlines simultaneously.\n, • A proactive approach to identifying and resolving operational issues.\n\n \n Desirable \n\n • Experience working with rankings, research databases, awards, directories, or other data-driven products.\n, • Experience working with editorial teams or content production workflows.\n, • Familiarity with CRM systems, survey platforms, or data collection tools.\n, • Experience developing data quality frameworks or QA processes.\n, • Experience creating and maintaining SOPs, process maps, and operational documentation.\n, • Experience coordinating researchers, data teams, or other operational teams.\n\n \n About you \n You are someone who: \n\n • Loves structure, clarity, and organisation.\n, • Naturally turns priorities into clear plans and actionable tasks.\n, • Enjoys coordinating people and keeping complex projects moving.\n, • Spots inconsistencies and data quality issues that others might miss.\n, • Takes ownership of ensuring databases and datasets remain accurate and well maintained.\n, • Enjoys turning messy discussions into clear workflows, documentation, and execution plans.\n, • Is comfortable following up, challenging inconsistencies, and ensuring agreed actions are completed.\n, • Thrives in a cross-functional environment with multiple parallel projects and priorities.\n, • Balances attention to detail with a strong focus on delivery and execution.\n\n \n Company benefits \n\n • 25 days' holiday (plus bank holidays)\n, • Additional days off for your birthday, health and well-being day and volunteering day\n, • Subscription to Group publications and all other online content\n, • Access to a discounted shopping program\n, • Cycle to work scheme\n, • Enhanced family leave pay offers\n, • Enhanced company sick pay after probation\n\n \n Applications meeting the selection criteria will be reviewed as soon as possible. \n \n Progressive Media Investments (Ascend Media) values diversity and is an equal opportunity employer. Please inform the hiring manager if you require any reasonable adjustments so that you can fully participate in the recruitment process. \n \n Please note, candidates must have, or be able to obtain, the right to live and work in the United Kingdom as we are unable to offer sponsorship for this role.

A growing aircraft leasing platform is seeking an Asset Management Analyst to support the day-to-day management of a commercial aircraft portfolio. \n The role covers lease administration, billing, compliance monitoring, lessee coordination, portfolio reporting and data management, working closely with internal finance, technical, legal and commercial teams. \n This is a hands-on opportunity for a commercially minded analyst with strong attention to detail and experience in aircraft leasing, lease administration or aviation asset management. \n \n Key responsibilities: \n\n • Administer aircraft leases, key obligations, notices and contractual deliverables.\n, • Prepare and monitor billing, receivables, maintenance reserve claims and related reconciliations.\n, • Coordinate with lessees and internal stakeholders on portfolio matters.\n, • Track compliance requirements, asset data, lease records and reporting outputs.\n, • Maintain accurate data in the lease management system and support process improvements.\n\n \n Required Experience: \n\n • Minimum 2 years’ relevant experience in aircraft leasing, portfolio management, lease administration or aviation asset management.\n, • Experience with an aircraft lease management system is required.\n, • Strong numerical, analytical and organisational skills, with excellent attention to detail.\n, • Confident working with lease documents, billing data, compliance trackers and portfolio reports.\n, • Experience with Excel and reporting tools e.g. Power BI.\n, • Clear communicator who can work effectively with internal teams and external counterparties.\n\n

Role: Network Provisioning Engineer II \n Location : London UK \n \n Network Provisioning Engineer II \n Manage the ISP peering circuit provisioning, migration and decom. \n Also handle backbone circuits rovisioning, migration and decom. \n Well verse with Juniper/Cisco router. \n Know automation \n \n What this Job Entails: \n The Network Provisioning Engineer II is the focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details. \n \n Scope: \n\n • Applies company policies and procedures to resolve a variety of issues\n, • Works on problems of moderate scope\n, • Receives general instructions on routine work and detailed instructions on new projects\n\n \n Your Roles and Responsibilities: \n\n • Participate in implementation of various software services\n, • Review ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connects\n, • Track milestones and proactively drive any activities that may jeopardize orders from completing on time\n, • Provide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead times\n, • Document service requests, escalate as needed, and provide timely and accurate updates\n, • Design, provision, and test delivered services to ensure quality hand-off to internal customers\n, • Expedite and escalate issues when necessary to ensure timely delivery of services\n, • Prioritize projects, manage and direct activities to deliver connectivity within project schedule\n, • Communicate and collaborate with internal customers, stakeholders and network carriers\n, • Participate in metrics development and operational reporting/reviews\n, • Support planned systems maintenance activity while minimizing impact to services\n, • Read and comprehend vendor specific requirements\n, • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position\n\n \n Required Qualifications/Skills: \n\n • Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience\n, • Builds productive internal and external working relationships\n, • Exercises judgment within defined procedures and practices to determine appropriate action\n, • Experience with basic telecommunications practices, terminologies, and interfaces\n, • Knowledge of cable throughput and transit distances\n, • Understanding of telecommunications industry in a switched network provisioning environment\n, • Familiarity with DS1, DS3, and DS0’s circuits\n, • Knowledge of Access Server Request (ASR) to local carriers\n, • Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services\n\n \n Preferred Qualifications: \n\n • Network Certification\n, • Various coding experience\n\n \n Physical Demand & Work Environment: \n\n • Must have the ability to perform office-related tasks which may include prolonged sitting or standing\n, • Must have the ability to move from place to place within an office environment\n, • Must be able to use a computer\n, • Must have the ability to communicate effectively\n, • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers\n\n

Responsibility: \n\n • Define data ownership and accountability across the organization\n, • Create and manage the enterprise-wide data catalog\n, • Oversee the creation, maintenance and use of metadata\n, • Implement and maintain security protocols to protect data from unauthorised access and breaches\n, • Establish and enforce data governance and policy standards\n, • Regularly audit data access and usage to ensure compliance with policies and standards\n, • Collaborate with business stakeholders to understand data requirements and identify data quality issues\n, • Conduct data profiling and quality assessments to identify data discrepancies and inconsistencies\n, • Monitor the performance of data cleansing and remediation plans for data integrity\n, • Provide data training and awareness to employees, improving employee capabilities and competency to understand data and there controls – inclusive of knowledge for data protection laws and regulations such as GDPR\n, • Stay up-to-date with data management best practices and industry trends\n, • Support data integration and migration projects\n, • Participate in data protection and privacy initiatives\n, • Develop and track key data quality metrics to measure improvements over time\n, • Establish and manage data lifecycle governance processes, including data creation, storage, use and disposal.\n, • Define and implement data archiving strategies to preserve data for legal, regulatory and business purposes.\n\n \n Requirement: \n\n • Minimum of 3 years’ experience working in a data role Capability to present and guide expectations aligned to Data Best Practice (DBP) Guidance \n, • Proficient in documenting data processes, data lineage and data management activities\n, • Excellent data analysis techniques\n, • Capable of creating and providing operational design and policy standards \n, • Good understanding of the client’s data integration patterns\n, • Good understanding of business data models for internal and external stakeholders\n, • Expertise in data profiling, data cleansing and data validation techniques \n, • Can identify impacts of data (or bad data)\n, • Exposure to a range visualization and reporting techniques to drive data integrity standards. \n, • Purview is a must\n

Vacancy Title: Production Scheduler \n Sector: Rail / Infrastructure Maintenance \n Location: West London (Onsite) \n Rate: £36.76 per hour \n \n Role Overview \n A Production Scheduler is required to support a rail infrastructure maintenance programme, ensuring effective planning and coordination of engineering and maintenance activities within a live operational environment. \n You will be responsible for creating, maintaining, and monitoring production schedules, coordinating across engineering, maintenance, procurement, and operational teams to ensure efficient and compliant delivery of works. \n \n Key Responsibilities \n\n • Develop and maintain production schedules for maintenance and engineering activities\n, • Coordinate workflows across multiple departments and suppliers\n, • Track progress, manage delays, and update schedules accordingly\n, • Release and manage work orders via SAP or similar systems\n, • Ensure accurate reporting and record keeping\n, • Support resource and access planning in a safety-critical environment\n, • Identify issues and support continuous improvement\n\n \n Essential Skills & Experience \n\n • Experience in production planning/scheduling within rail, transport, infrastructure, or engineering\n, • Strong SAP (or similar system) experience\n, • Excellent coordination and stakeholder management skills\n, • Strong analytical and problem-solving ability\n, • Experience working in regulated or safety-critical environments\n\n \n Desirable \n\n • Rail or infrastructure maintenance background\n, • Knowledge of maintenance planning or possession/access coordination\n, • Process improvement experience\n\n \n We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. \n \n For more information on this position, please contact Marika Powell at ARM on 02392 228232 or email your CV and covering letter to marika.powell@arm.co.uk.

We are seeking for a Manager with technical expertise in heavy maintenance planning activities, to manage transformation initiatives in this area. This strategic Management position will act as a Project Manager, working closely with AI lab, data scientists, and operational experts to support the development and integration of AI-powered tools and other innovative technologies. The emphasis is on applying these solutions to drive business transformation within the airline’s Technical Operations and Maintenance, Repair & Overhaul (MRO) functions. \n \n Accountabilities: \n \n Strategic Oversight of Group Maintenance Planning \n\n • Lead the development and monitoring of the Group’s heavy maintenance plans, ensuring alignment with strategic objectives.\n, • Drive consistency in planning standards, methodologies, and reporting across all maintenance locations.\n, • Foster collaboration between OpCos to ensure accurate, reliable maintenance data and group-wide alignment.\n, • Define and track KPIs relevant to heavy maintenance planning and execution, reporting on performance to senior stakeholders.\n\n \n Maintenance Scheduling and Resource Optimisation \n\n • Identify cross-site scheduling risks and lead resolution strategies to mitigate disruptions.\n, • Support local maintenance teams in the implementation of efficient, standardised planning processes.\n, • Develop and implement strategies that enhance schedule adherence and reduce variability Capacity and Demand Management\n, • Oversee the analysis of maintenance capacity versus demand to identify operational and strategic risks.\n, • Guide the development of forecasting models to ensure accurate planning of future maintenance needs.\n, • Provide strategic recommendations to senior management regarding resource allocation and capacity adjustments.\n\n \n Reporting and Stakeholder Communication \n\n • Produce high-level reporting on performance, risks, and improvement initiatives for senior stakeholders.\n, • Serve as the key point of contact for internal communications relating to group maintenance planning.\n\n \n Continuous Improvement and Innovation \n\n • Promote and lead continuous improvement initiatives in maintenance planning systems and processes.\n, • Stay informed on emerging industry trends, tools, and regulatory changes, integrating relevant developments into the group’s planning strategy.\n, • Represent the planning function in cross-functional initiatives aimed at improving overall operational efficiency.\n\n \n Required Skills & Experience \n\n • Bachelor's degree in engineering, operations management, or a related field.\n, • Proven experience in heavy maintenance planning and scheduling, preferably in a multi-site or group environment.\n, • Strong analytical and problem-solving skills, with the ability to analyse complex data and develop actionable recommendations.\n, • Excellent knowledge of maintenance planning principles, methodologies, and best practices.\n, • Proficiency in maintenance planning software and tools (e.g., Amos, Omega, SAP, etc.).\n, • Strong understanding of regulatory requirements related to heavy maintenance.\n, • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.\n, • Strong organisational and time-management skills, with the ability to manage\n, • multiple priorities and deadlines.\n\n \n Personal Attributes \n\n • Proactive and results oriented.\n, • Detail-oriented and accurate.\n, • Strong team player.\n, • Ability to work independently and take initiative.\n, • Adaptable and flexible\n

Assistant Director – Housing Repairs & Planned Works \n \n The Opportunity \n Goodman Masson is delighted to be partnering with the London Borough of Waltham Forest on the appointment of an Assistant Director – Housing Repairs & Planned Works. \n \n This is a significant senior leadership role with strategic, operational and financial responsibility for the Council's housing repairs and maintenance service. \n \n Reporting to the Director of Housing Management & Assets, the Assistant Director will lead a major service area with responsibility for a £20m budget and five Heads of Service, providing strategic direction while ensuring high-quality operational delivery to residents. \n \n The role will also play a key role within the wider Directorate Management Team, supporting the Council's strategic priorities across Housing, Regeneration and Growth. \n \n The Role \n As Assistant Director, you will be responsible for the strategic and operational leadership of responsive repairs, planned works and maintenance across the Council's housing stock. \n \n You will translate corporate and political priorities into clear service strategies, plans and outcomes, ensuring that services are delivered effectively, efficiently and within agreed resources. \n \n You will provide expert advice and challenge to the Council's Chief Executive, Senior Leadership Team, Directors and elected Members, while acting as a senior professional representative for the Council with external stakeholders and partners. \n \n This is an opportunity for an established housing leader to influence a large and complex service, drive meaningful improvement and shape the future delivery model for repairs and planned investment. \n \n Key Responsibilities \n Strategic Leadership \n\n • Provide strategic policy direction and leadership across Housing Repairs, Maintenance and Planned Works.\n, • Lead the development, implementation and delivery of service strategies aligned with the Council's wider corporate objectives.\n, • Establish service priorities and anticipate changing political, regulatory and operational requirements.\n, • Provide strategic advice, challenge and professional leadership to Members, the Chief Executive, SLT and senior colleagues.\n, • Contribute to the strategic direction and corporate management of the Council as part of the Directorate Management Team.\n, • Lead significant strategic programmes, projects and initiatives across the Council and its partnerships.\n\n \n Repairs & Planned Works \n\n • Take overall responsibility for the delivery of responsive and planned repairs across the Council's housing stock.\n, • Ensure repairs and planned works are delivered to agreed specifications, standards and timescales.\n, • Ensure the Repairs & Maintenance programme is informed by robust asset management data and a coherent strategic approach.\n, • Drive improvements in service quality, performance, customer satisfaction and value for money.\n, • Ensure effective resources, communication and engagement strategies are in place to support large and complex programmes.\n, • Oversee the delivery of major programmes and ensure they achieve agreed outcomes.\n\n \n Financial & Commercial Management \n\n • Have overall responsibility for a £20m service budget.\n, • Ensure effective financial management, cost control and income maximisation.\n, • Drive value for money across the service and ensure resources are deployed effectively.\n, • Identify opportunities for external funding where appropriate.\n, • Lead effective commissioning, procurement and contract management.\n, • Oversee long-term strategic framework contracts and ensure delivery partners achieve agreed outcomes.\n, • Ensure robust financial planning, monitoring and reporting across major programmes.\n\n \n Performance, Governance & Risk \n\n • Develop and maintain robust performance and quality management frameworks.\n, • Ensure service delivery meets all relevant legislation, regulation, codes, standards and best practice.\n, • Establish clear governance arrangements and accountabilities across programmes and partnerships.\n, • Identify and manage operational, financial, regulatory and political risks.\n, • Ensure underperformance and deficiencies are identified and actively addressed.\n, • Provide clear performance reporting to senior leadership and Members.\n\n \n Leadership & Transformation \n You will lead a senior management structure comprising five Heads of Service, creating an environment where managers and teams can perform, innovate and continuously improve. \n You will: \n\n • Set clear strategic direction and expectations.\n, • Develop a high-performing and accountable management culture.\n, • Drive organisational change and challenge traditional ways of working.\n, • Develop new approaches to improve service outcomes.\n, • Ensure appropriate workforce structures and resources are in place.\n, • Lead performance management and address underperformance effectively.\n, • Create the conditions for innovation and continuous improvement.\n\n \n Stakeholder & Political Engagement \n This role requires exceptional stakeholder management and influencing skills. \n You will build and maintain effective relationships with: \n\n • Elected Members\n, • Chief Executive and Senior Leadership Team\n, • Directors and Heads of Service\n, • Residents and community representatives\n, • Contractors and delivery partners\n, • Government and public bodies\n, • Housing and property sector partners\n, • Private, voluntary and community sector organisations\n\n \n You will need to operate confidently within a politically complex environment, managing sensitive issues and providing credible advice to Members and senior stakeholders. \n \n About You \n We are looking for an established senior housing professional with significant experience leading large and complex services. \n You will ideally bring: \n\n • Significant experience across housing property, asset management, repairs, planned works or maintenance.\n, • Proven senior strategic management experience within a large public-sector organisation, ideally local government.\n, • Experience leading multiple professional service areas and senior management teams.\n, • Strong knowledge of the major issues facing local government, particularly across housing, planning and regeneration.\n, • Strong understanding of the national policy and regulatory environment affecting housing and property services.\n, • Experience commissioning and clienting significant programmes of work.\n, • Strong procurement, construction and contract management knowledge.\n, • Experience leading funding bids, options appraisals, financial modelling and scenario testing.\n, • Experience of commercialisation, registered providers and different housing delivery routes would be advantageous.\n, • Proven accountability for significant budgets and delivering services within agreed resources.\n, • A strong track record of performance management and service improvement.\n, • Significant experience developing and sustaining internal and external partnerships.\n, • The credibility and authority to operate effectively with elected Members and within a political environment.\n, • Excellent communication, presentation, influencing and negotiation skills.\n, • Proven experience operating strategically across corporate projects and policy development.\n\n \n Qualifications \n You will ideally be educated to degree level or equivalent, with a postgraduate or relevant professional qualification desirable. \n More important than qualifications alone will be your demonstrable experience of successfully leading significant housing and property services at a senior strategic level. \n \n Why This Opportunity? \n This is not simply a Repairs management position. \n With £20m of budget responsibility, five Heads of Service and accountability for a major Council service, this is an opportunity to influence the strategic direction and future delivery of housing repairs and planned works across a significant housing portfolio. \n \n You will have direct exposure to the Council's most senior leadership, elected Members and external stakeholders, while playing a central role in wider Housing, Regeneration and Growth priorities. \n \n The successful candidate will bring the ability to combine strategic vision with operational grip — setting the direction for the service while ensuring residents receive an effective, high-quality and value-for-money repairs service. \n \n Interested? \n Goodman Masson is proud to be partnering with the Council on this appointment. \n If you are an experienced Assistant Director, Director, Head of Service or senior housing/property leader looking for your next challenge, we'd welcome a confidential conversation. \n Please contact jack.benson@goodmanmasson.com

Templeton & Partners is looking for a Contractor Care & Office Manager to take ownership of the experience of our contractor community while supporting the smooth day-to-day running of our UK and international office operations. \n \n This is a varied role for someone who enjoys working with people, building relationships and making things happen. You will support contractors from the moment a placement is confirmed, through on boarding and throughout their assignment, helping us deliver a professional and personal experience that encourages retention, redeployment, referrals and repeat placements. \n Alongside this, you will play an important role in ensuring our offices remain organised, safe, productive and well supported. \n \n What you'll be doing: \n Contractor Care \n\n • Deliver a professional onboarding experience for contractors ahead of their start date, supporting with contracts and coordinating with our Head of Compliance, Sales teams and clients to ensure documentation, system access and welcome communications are completed.\n, • Maintain regular contact with contractors throughout their assignments, building strong relationships and conducting satisfaction reviews.\n, • Monitor assignment end dates and proactively engage contractors and Account Managers around extensions, renewals and redeployment opportunities.\n, • Build relationships that improve contractor retention, redeployment and repeat placements.\n, • Develop and maintain an alumni network of former contractors, keeping them connected with Templeton and future opportunities.\n, • Coordinate contractor offboarding, including final timesheets, equipment returns, documentation and feedback.\n, • Conduct exit interviews and maintain an active contractor talent pool for future assignments.\n, • Track key contractor-care metrics including onboarding, engagement, satisfaction, retention and redeployment.\n, • Identify referral opportunities and generate qualified candidate leads through our existing contractor network.\n, • Manage relationships with payroll and umbrella companies, helping resolve contractor queries quickly and professionally.\n\n \n Office & Operations \n\n • Maintain a safe, professional, productive and efficient office environment.\n, • Coordinate Health & Safety compliance, office maintenance and general facilities requirements.\n, • Build effective relationships with tenants, landlords, office suppliers and external partners, ensuring issues are addressed proactively and cost-effectively.\n, • Monitor office supplies, facilities and IT support requirements, ensuring colleagues have what they need to work effectively.\n, • Act as a key point of contact for day-to-day office queries and operational issues.\n, • Support office operations across the UK and our international locations, helping create a consistent employee and contractor experience across the business.\n\n \n Who we're looking for: \n You’ll be someone who is naturally organised, proactive and comfortable dealing with a wide range of people. \n You should enjoy building relationships and providing a high level of service, while also being confident managing multiple priorities behind the scenes. \n This role would suit someone with experience in areas such as contractor care, recruitment operations, office management, staffing, compliance or business support, who wants a role with genuine ownership and variety. \n You’ll need strong communication skills, attention to detail and the confidence to follow issues through rather than simply passing them on. \n Most importantly, we are looking for someone who genuinely cares about the experience people have working with us. \n \n Why Templeton & Partners? \n Templeton & Partners is an international recruitment and technology solutions business working with clients and professionals across multiple global markets. \n You’ll join a collaborative international business where this role has real visibility and the opportunity to directly influence how our contractors and colleagues experience Templeton. \n If you enjoy people, operations and creating a great experience from start to finish, we’d love to hear from you.

Job Title; Senior Property Manager \n Salary; Basic salary £35,000, plus a quarterly paid commission incentive. \n OTE; £36,750 - £42,000 \n Location; Vox Studios, 1-45 Durham Street, SE11 5JH \n \n The Role \n Step into a rewarding career with Johns&Co's rapidly growing Property Management team. We are actively recruiting talented professionals who are ready to make a significant impact. At Johns&Co, we understand that our support teams are the backbone of our success, and we are committed to providing you with the opportunities and resources you need to excel. Join a high-performing team that is dedicated to delivering outstanding customer service and building strong, lasting relationships with our valued clients. Here, your work will be recognised, your contributions will be valued, and your professional growth will be supported. \n \n Your Responsibilities as a Senior Property Manager: \n As a Senior Property Manager, you will build and maintain strong relationships with both landlords and tenants by providing outstanding customer service, proactively manage a portfolio of approximately 175 residential properties, addressing maintenance issues, chasing rental arrears, and negotiating deposit returns and disputes. Leveraging your strong technical knowledge of property management, you will not only effectively resolve complex issues but also play a key role in training and mentoring staff, sharing your comprehensive expertise with the team. \n \n Your Skills and Experience: \n\n • You bring extensive experience in residential Property Management, with a proven track record of success\n, • You excel at developing and mentoring staff, demonstrating a proven ability to conduct effective training sessions.\n, • You hold an ARLA qualification and demonstrate in-depth technical knowledge of current market trends and regulations.\n, • You are an exceptionally organised and composed individual.\n, • You are known for your exceptional customer service skills, consistently delivered in previous roles.\n\n \n Why Join Us? \n\n • Enhanced holiday allowance, including additional holiday schemes and birthday leave.\n, • Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.\n, • Company wide performance-based incentives, including international trips.\n, • Wellbeing – As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists.\n, • Employee referrals scheme.\n, • Opportunities for professional development and career growth.\n\n \n About Us: \n At Johns&Co we’re a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. \n We're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey. \n Johns&Co Careers

Job Title; Property Manager \n Salary; Basic salary £30,000 plus a quarterly paid commission incentive. \n OTE; £31,500 - £36,000 \n Location; Vox Studios, 1-45 Durham Street, SE11 5JH \n \n The Role \n At Johns&Co, we understand that our support teams are the backbone of our success, and we are committed to providing you with the opportunities and resources you need to excel. Join a high-performing team that is dedicated to delivering outstanding customer service and building strong, lasting relationships with our valued clients. Here, your work will be recognised, your contributions will be valued, and your professional growth will be supported. \n \n Your Responsibilities as a Property Manager: \n As a Property Manager, you will build and maintain strong relationships with both landlords and tenants by providing outstanding customer service. You will proactively manage a portfolio of approximately 175 residential properties, addressing maintenance issues, chasing rental arrears, and negotiating deposit returns and disputes. \n \n Your Skills and Experience: \n\n • You have experience in residential Property Management, with a proven track record of success.\n, • You are highly self-motivated, with a clear drive to advance your career.\n, • You are an exceptionally organised and composed individual.\n, • You proactively address enquiries and resolve issues with speed and efficiency\n, • You are known for your exceptional customer service skills, consistently delivered in previous roles.\n\n \n Why Join Us? \n\n • Enhanced holiday allowance, including additional holiday schemes and birthday leave.\n, • Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.\n, • Company wide performance-based incentives, including international trips.\n, • Wellbeing – As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists.\n, • Employee referrals scheme.\n, • Opportunities for professional development and career growth.\n\n \n About Us: \n At Johns&Co we’re a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. \n We're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.

About the job\n \n Albion Estate | Lettings / Estate Manager (Russian Speaker) \n Location: London, UK \n Job Type: Full-time \n Company: Albion Estate \n Salary: from £30,000 \n \n About the Role \n Albion Estate is looking for a highly organised, proactive, and detail-oriented Lettings / Estate Administrator to support the day-to-day operations of our property business. \n This is a broad and hands-on role covering the full administrative cycle of property and lettings management. The successful candidate will be involved in reporting, property administration, payment processing, record keeping, landlord and tenant support, and general operational coordination. \n We are looking for someone who can confidently manage a wide range of responsibilities, maintain strong attention to detail, and ensure that internal processes run smoothly and efficiently. \n \n Fluent Russian is required for this role. \n \n Key Responsibilities \n Property and Lettings Administration \n\n • Provide full administrative support across the lettings and property management process\n, • Maintain accurate records for properties, tenants, landlords, contractors, and suppliers\n, • Prepare, organise, and update tenancy-related and property-related documentation\n, • Support the administration of move-ins, move-outs, renewals, and general tenancy changes\n, • Ensure all files, records, and communications are properly stored and updated\n\n Reporting and Operational Support \n\n • Prepare regular reports on property status, tenancy progress, payments, outstanding actions, and operational matters\n, • Maintain internal trackers, spreadsheets, databases, and reporting systems\n, • Monitor deadlines and follow up on outstanding documentation, actions, and approvals\n, • Assist management with reporting, updates, and administrative summaries across the portfolio\n, • Help ensure accuracy and consistency across all property and administrative data\n\n Payments and Financial Administration \n\n • Receive, process, and record payments including rent, deposits, contractor invoices, and other property-related transactions\n, • Maintain accurate financial records and payment confirmations\n, • Track outstanding payments and support payment follow-ups where required\n, • Assist with reconciliations and ensure payment information is correctly reflected in internal systems\n, • Coordinate with relevant internal teams regarding payment status and documentation\n\n Property Management Support \n\n • Assist with the day-to-day coordination of maintenance issues, repairs, contractor appointments, and property requests\n, • Liaise with tenants, landlords, contractors, and service providers to support smooth property operations\n, • Track ongoing issues and ensure timely follow-up and resolution\n, • Help coordinate inspections, certificates, inventories, and general property compliance administration\n, • Support the wider team with operational and administrative tasks across the property portfolio\n\n Communication and Client Support \n\n • Act as an administrative point of contact for tenants, landlords, contractors, and internal teams\n, • Respond to enquiries in a professional and timely manner\n, • Support both English-speaking and Russian-speaking clients\n, • Ensure a high standard of service, communication, and follow-through in all interactions\n\n General Administration \n\n • Maintain organised digital and physical filing systems\n, • Support office administration and internal coordination\n, • Help improve internal administrative processes and workflow efficiency\n, • Handle a high volume of tasks with accuracy, responsibility, and professionalism\n\n Requirements \n\n • Previous experience in property administration, lettings administration, estate administration, or property management support\n, • Strong experience in administration, reporting, and payment processing\n, • Excellent organisational skills and strong attention to detail\n, • Ability to manage multiple tasks and priorities in a fast-paced environment\n, • Strong written and verbal communication skills\n, • Fluent Russian and English\n, • Confident user of Microsoft Office, Excel, CRM systems, and administrative platforms\n, • Professional, reliable, and solution-oriented approach\n\n Preferred Experience \n\n • Experience in UK residential lettings or property management\n, • Familiarity with tenancy administration and landlord-tenant communication\n, • Experience coordinating maintenance, contractors, and property-related issues\n, • Understanding of property operations and financial administration processes\n\n Key Personal Qualities \n\n • Highly organised and detail-focused\n, • Responsible and dependable\n, • Proactive and hands-on\n, • Calm under pressure\n, • Strong communication and coordination skills\n, • Able to work across a broad range of operational and administrative tasks\n, • Process-driven with a strong sense of ownership\n\n Why Join Albion Estate \n\n • This is an excellent opportunity to join a growing property business in a central operational role. You will be involved in the full administrative and coordination side of lettings and estate management, helping ensure the business runs efficiently, professionally, and to a high standard.\n\n

Job Title: Procurement Category Manager - Facilities, Estates & Logistics \n Location: London, Friars Bridge Court \n Salary: £59,000 to £64,000 per annum \n Job Type: Permanent, Full Time (40hrs per week) \n Company – SYNLAB \n Area – Procurement \n \n Job overview \n Shape the future of how we source and manage the services that keep our organisation running. \n We're looking for an experienced Procurement Category Manager to lead our Facilities, Estates and Logistics category portfolio. This is a high-impact role where you'll influence strategic decisions, work closely with senior stakeholders and drive measurable value across a diverse range of services, from hard and soft facilities management through to property services, transport and logistics solutions. \n \n You'll develop and deliver category strategies, lead complex sourcing projects, negotiate significant commercial agreements and build strong supplier partnerships that improve performance, resilience and sustainability. Working across multiple business functions, you'll provide market insight, challenge requirements and help shape long-term procurement plans that support operational and organisational priorities. \n \n This role offers the opportunity to work on a varied portfolio with genuine visibility across the organisation, giving you the autonomy to influence outcomes and the platform to make a lasting contribution. Whether your background is in Facilities Management, Estates, Property Services, Logistics or a combination of these areas, you'll bring strong commercial judgement, stakeholder management skills and a track record of delivering value through strategic procurement. \n \n If you're looking for a role where your expertise can directly influence business performance, supplier innovation and sustainability outcomes, we'd love to hear from you. \n \n Main duties of the job \n As our Procurement Category Manager for Facilities, Estates & Logistics, you'll be responsible for shaping and delivering category strategies across a diverse portfolio that supports critical operational services. This includes Hard and Soft Facilities Management, Property and Estates Services, Capital Projects, Workplace Services, Transport, Fleet, Warehousing and Logistics. \n \n You will lead end-to-end procurement activity, from market analysis and category planning through to tendering, negotiation, contract award and supplier relationship management. Working closely with senior stakeholders across Facilities, Estates, Operations and Supply Chain functions, you'll influence decision-making, challenge requirements and identify opportunities to improve value, service performance and operational resilience. \n \n The role requires a commercially focused procurement professional with proven experience of managing complex sourcing projects and strategic supplier relationships ideally within Facilities Management, Property Services, Estates or Logistics categories. You'll use spend analysis, market intelligence and supplier performance data to develop innovative procurement solutions that deliver measurable business outcomes. \n \n Working within a collaborative procurement team, you'll have visibility across a broad portfolio of spend and play a key role in supporting sustainability, social value and continuous improvement objectives. MCIPS or equivalent experience is desirable, alongside the ability to operate confidently with senior stakeholders and suppliers in a complex organisational environment. \n \n This role offers the opportunity to influence strategic procurement decisions, deliver meaningful value and help shape the future direction of key operational services. \n \n Detailed job description and main responsibilities \n The Procurement Category Manager, Facilities, Estates & Logistics, is responsible for developing and delivering category strategies that optimise cost, quality, service, sustainability and risk across Facilities Management, Estates, Workplace Services and Logistics spend categories. The post holder will act as the strategic procurement lead for the category portfolio, working in partnership with senior stakeholders to drive value creation, supplier performance, operational resilience and continuous improvement. \n \n The role will lead strategic sourcing programmes, manage key supplier relationships and ensure category strategies support both operational requirements and organisational objectives. \n \n What You Will Do \n You will lead the development and implementation of category strategies across a diverse portfolio including Facilities Management, Estates, Property Services and Logistics. Working closely with stakeholders across Operations, Facilities, Estates, Property and Supply Chain functions, you will provide commercial leadership, procurement expertise and market insight to support informed decision-making. \n \n You will manage end-to-end sourcing activities, from opportunity assessment and market analysis through to tendering, negotiation, contract award and supplier mobilisation. In addition, you will support the delivery of sustainability, social value and continuous improvement objectives through effective supplier engagement and innovation. \n \n The role provides significant opportunity to influence strategic business decisions, improve supplier performance, deliver value for money and strengthen supply chain resilience across critical operational services. \n \n Key Responsibilities \n Category Strategy & Planning \n\n • Develop, implement and maintain category strategies across Facilities, Estates and Logistics categories.\n, • Create category roadmaps aligned to organisational priorities, operational requirements and procurement objectives.\n, • Analyse spend, market intelligence and supplier capabilities to identify opportunities for savings, cost avoidance, innovation and service improvement.\n, • Drive supplier rationalisation, category standardisation and demand management initiatives.\n, • Monitor market developments, emerging technologies, regulatory changes and supplier risks.\n\n \n Strategic Sourcing & Commercial Management \n\n • Lead end-to-end sourcing projects from strategy development through to contract implementation.\n, • Design and deliver sourcing strategies that maximise commercial value and service performance.\n, • Manage competitive tender exercises, supplier evaluations, negotiations and contract award processes.\n, • Deliver annual savings, cost avoidance and value creation targets\n, • Manage contract renewals and re-procurement activities in line with category plans.\n\n \n Category Portfolio \n\n • The role will have responsibility for procurement and supplier management activities across:\n\n \n Facilities Management \n\n • Hard FM services including Mechanical & Electrical, HVAC, Building Fabric, Utilities, Fire & Life Safety Systems, Asset Maintenance and Statutory Compliance Services.\n, • Soft FM services including Cleaning, Security, Catering, Waste Management, Grounds Maintenance, Reception and Workplace Services. Estates.\n, • Property Management, Real Estate Services, Capital Projects, Construction Services, Minor Works, Space Planning and associated professional services.\n\n \n Logistics \n\n • Courier and Distribution Services, Fleet and Transport Services, Warehousing, Storage, Records Management, Freight and Specialist Logistics Solutions. Supplier Relationship Management.\n, • Develop and maintain strategic relationships with key suppliers.\n, • Establish and operate supplier governance and performance management frameworks.\n, • Lead supplier business reviews and performance assessments.\n, • Drive supplier innovation, continuous improvement and value creation initiatives.\n, • Manage supplier performance issues and support remediation and escalation activities where required.\n\n \n Stakeholder Management & Business Partnering \n\n • Build effective relationships with stakeholders across Facilities, Estates, Group Procurement and others as required.\n, • Support business planning activities and organisational transformation programmes.\n, • Challenge specifications and business requirements to achieve optimal commercial outcomes.\n, • Provide procurement expertise and market intelligence to support strategic decision-making.\n, • Promote procurement as a trusted business partner across the organisation.\n\n \n Working for SYNLAB UK & Ireland \n At SYNLAB UK & Ireland, we make a positive difference to people's lives, health and wellbeing through science, innovation and high-quality diagnostics. As one of the UK's leading laboratory diagnostics organisations, we work in partnership with the NHS and other healthcare providers to deliver services that support millions of patients every year. \n \n With more than 3,000 colleagues across our UK services and over 65 million tests performed annually, our teams play a vital role in supporting clinical decision-making and improving patient outcomes. Our network of accredited laboratories delivers thousands of diagnostic tests, ranging from routine investigations to advanced molecular and genetic analysis. \n \n Joining SYNLAB means becoming part of an organisation that places people, quality and innovation at the heart of everything it does. We are investing in the future of diagnostics, embracing new technologies and working collaboratively across healthcare partnerships to deliver resilient, efficient and sustainable services. \n \n For procurement professionals, this means the opportunity to influence strategic decisions that directly support critical healthcare services. You'll work with engaged stakeholders, manage complex and diverse supply categories, and contribute to programmes that drive value, sustainability, innovation and operational excellence across the business. \n \n In return, you'll join a collaborative and supportive environment where expertise is valued, professional development is encouraged and your contribution can have a tangible impact on patients, colleagues and the wider healthcare system \n \n You will be close to the vibrant the South Bank, which are exceptional London locations; perfect places to work and relax next to such iconic venues as The Tate museum, Big Ben, The London Eye and The Shard!

Operations Manager / Interior Design \n Fusion DNA \n Southwark, Central London (4 days office-based, one day WFH) \n Competitive salary plus great benefits and performance bonuses \n \n ABOUT US \n Fusion is a London-based interior design and architecture studio specialising in the hospitality sector, both nationally and internationally. \n \n Since 1998, we've delivered projects for clients ranging from independent operators to global hospitality brands, such as Everyman Cinemas and Nandos. Our approach is rooted in intelligent purposeful design that works. We blend creativity with practical expertise to deliver spaces that don't just look exceptional but perform beautifully. \n \n It's this balance of function and inspiration that defines our ethos: design that works, spaces that inspire. We work collaboratively to bring each client's unique vision to life and create thoughtful solutions that stand the test of time. \n \n WHO WE’RE LOOKING FOR \n We’re looking for an approachable, energetic Operations Manager to join us in a varied, hands-on role at the heart of the business. \n \n This is definitely not a role where every day looks the same. We’re after someone with a positive, upbeat disposition who loves keeping lots of plates spinning, who’s a great relationship builder, and is equally comfortable raising invoices, driving new business, supporting recruitment, keeping the office running smoothly and ensuring the company is profitable. Clearly, you’ll be hugely proactive as we need someone who can implement new systems and processes to support us, our projects and our teams. \n \n You’ll need to have worked in a project or consultancy environment, ideally within the built environment, as we’d really like you to be interested in what we do and the projects we deliver. You’ll understand how projects work, be familiar with tenders and proposals, and have a good strong commercial mindset. \n \n It’s likely you will have been working in a fast--paced role within Operations or even an Executive Assistant, who’s supported an Executive Team within a busy, project-based consultancy. \n \n We’re a small, highly collaborative team, and many of us have been with Fusion since the very beginning. We work closely, muck in when needed and genuinely enjoy working together, so finding someone who fits naturally into the team is just as important to us as what’s on their CV. \n If you’re organised, positive, commercially switched-on and the sort of person who naturally makes things happen, we’d love to hear from you. \n \n THE ROLE \n This is a busy, hands-on, position. We’re looking for someone to automate processes where possible whilst working with our internal and external stakeholders to ensure our business runs smoothly at all times. You’ll be responsible for the following areas: \n \n Finance and Commercial Support in conjunction with our Finance team \n\n • Raise invoices (fees, staged payments, retainers) \n, • Track incoming payments and chase debtors in collaboration with our small Finance function\n, • Monitor cashflow along with our Finance team, and flag risks early, maintaining budgets and fee trackers\n, • Track timesheets vs project fees to provide profitability insight \n, • Ensure that monthly financial summaries are prepared on time and liaise with accountant/bookkeeper where necessary (VAT, payroll inputs)\n\n HR \n\n • Manage hiring processes, from advertising to offers, employment contracts and onboarding \n, • Maintain staff records (holidays, sick leave, reviews) & support performance review cycles.\n, • Run payroll process (with external provider) \n, • Handle basic HR issues and policies and ensure compliance with employment law in conjunction with our external HR function.\n\n Studio Operations and Associated Admin \n\n • Office management (rent, utilities, supplies, maintenance) \n, • Manage software subscriptions (AutoCAD, Adobe, etc.) & IT coordination (with external provider if needed)\n, • Maintain filing systems and document management standards \n, • Health & safety compliance (office-level) and conduct insurance admin (PI, public liability, etc.)\n\n Project Admin Support \n\n • Support delivery of fee proposals ensuring timely submissions and consistent tracking. \n\n Business Development Support \n\n • Maintain website updates (coordinating externally), contact database, tracking leads and opportunities pipeline\n, • Help prepare bid documents / presentations, and coordinate marketing outputs (portfolio updates, awards submissions) and business development efforts.\n\n Internal Systems And Process \n\n • Streamline and standardize internal systems and processes where necessary.\n\n Director Support \n\n • Support our Directors where appropriate, also acting as a main POC for all internal stakeholders.\n\n \n ABOUT YOU \n\n • A natural organiser who enjoys being at the centre of a busy, collaborative business. \n, • Approachable, energetic and practical, with the ability to keep lots of moving parts on track without losing sight of the detail.\n, • Strong administration skills, ideally with some experience of Xero, Project Management Systems and of course highly computer literate.\n, • Proactive and keen on streamlining and improving systems and processes. \n, • A relationship builder and natural communicator, flexible and resilient. \n, • Some experience in a project-based or consultancy environment, ideally within architecture, engineering, construction or the wider built environment\n, • A good understanding of project management, project finances and budgets\n, • Experience supporting tenders, bids and proposals\n, • Strong organisational skills and the ability to juggle competing priorities\n, • Confidence with numbers and commercial information \n, • Good judgement, attention to detail and plenty of common sense\n, • Above all, you’ll be a genuine team player. We’re a close-knit team who work collaboratively and help each other out, so we’re looking for someone who’ll fit with our ethos - and who’ll bring their own energy and personality to Fusion.\n\n \n If you feel we could be looking for you, we’d love to hear from you. The role is likely to progress for the right individual and in time there may be an opportunity to take a more senior, high-profile role and also gain equity. \n \n You may work as Operations Manager, Practice Manager, Administration Manager, Executive Assistant or similar. \n

Cover Letter: \n Our mission is to be global leaders in connecting the world’s best brands with the storytelling that defines pop culture. \n \n In this role, you’ll be responsible for coordinating product logistics and supporting high value brand integration moments in the best and most recognized global productions, working at the fast-moving intersection of Marketing and TV & film production. \n \n In your cover letter, show us the skills and experience that prove you're not just capable of doing the job, but ready to excel in it. If you have relevant experiences—professional or personal—we’d love to hear about them. \n \n About EightPM \n EightPM is a global leader in brand storytelling in long form media, connecting the world’s best brands with the storytelling that defines culture. We partner with leading streaming platforms and production companies (including Netflix, Apple TV+, Amazon Prime Video, and Disney+) to create authentic on-screen moments that drive cultural relevance and brand impact. \n \n Our clients range from global icons like Abercrombie & Fitch, Kopiko, 7-eleven and The Macallan. With offices in Austin, Los Angeles, London, and Singapore, we’re building a world-class team of creative, strategic, and ambitious professionals who share our passion for shaping culture through the power of entertainment. \n \n The Role \n Reports to: Global Operations Manager \n \n As a Production Relationship Associate at EightPM, you’ll support the execution of best-in-class brand integrations across some of the most-watched content in the world. You’ll work closely with our Production Relationship Managers (PRMs) to help get brands on set, track brand moments on screen, and keep everything running smoothly behind the scenes. \n \n This is a foundational role for someone looking to build a career in entertainment marketing and production. You’ll need to bring strong organisation, initiative, and communication skills and be ready to step up when the pace gets fast. \n \n We’re looking for someone with up to 2 years of experience in a professional environment who understands basic workplace etiquette, accountability, and how to contribute effectively on a team. \n \n Responsibilities \n\n • Coordinate physical product logistics including inventory, shipping, on-time delivery, and post-production retrieval.\n, • Support the end to end process of identifying, connecting with, and integrating into high quality global reach productions.\n, • Maintain accurate records in our CRM (HubSpot) and internal tracking systems including the maintenance of process documentation.\n, • Manage our inventory, exchanging, receiving, and inspecting client property, as well as managing our physical and digital storage systems.\n, • Track and log final integrations in released content, providing high quality reports and summaries, and communicating results to key business stakeholders.\n, • Build and maintain working knowledge of the production landscape (TV, film, and branded content).\n, • Attend industry events alongside PRMs and represent the agency enthusiastically and professionally.\n, • Detailed ability to assist with reporting and internal performance tracking.\n, • Contribute to team culture, knowledge sharing, and continuous improvement.\n\n \n Required Experience & Skills \n\n • Up to 2 years of experience in a professional setting ideally in marketing, advertising, client service, or media.\n, • Strong organisational and time-management skills.\n, • Excellent communication, interpersonal, and written skills.\n, • Understands how to monitor and hit deadlines while spinning multiple plates.\n, • A team player who can shift seamlessly between following direction and taking initiative.\n, • Physically capable of lifting and transporting products (up to 23 kg).\n, • Comfortable with Slack, Zoom, Google Suite, and ideally HubSpot or similar CRM tools.\n, • A passion for pop culture, streamable television, and film.\n, • Experience working in a high-performing team environment such as sports, military, sales or a similarly high performing, disciplined and collaborative setting.\n, • Bilingual preferred.\n\n \n Benefits & Perks \n\n • Salary: £27,000–£36,000 per annum, depending on experience\n, • Holiday Entitlement: 28 days of paid annual leave per year\n, • Global footprint: collaborate across LA, London, Singapore, Austin\n, • Access to the world’s biggest entertainment projects\n, • High-performance, entrepreneurial culture\n, • Career progression and mentorship\n, • Inclusive and diverse workplace\n\n \n Working at EightPM \n EightPM was founded in 2013. We've grown every year and 5x our revenue since 2020. But growth alone isn’t our goal. \n \n We’re reshaping the marketing landscape. We’re making long-form, story-driven content not just a nice-to-have, but an essential pillar of brand strategy. \n \n This isn’t business as usual. \n \n We need to deliver world-class work. Which requires a world-class team with a culture that demands excellence and rewards ambition. \n \n\n • To be a world class team, we need experts in our field, meaning it’s your responsibility to eat, breathe, & sleep pop culture\n, • We’re office first - We believe being in office is the best way to learn, to work as a team, and to share good practice with others. It’s all about loving coming to work\n, • Working hours: Due to our global operations flexibility in working hours is essential. You may need to adjust your schedule to accommodate different time zones with our international teams and partners\n\n \n EightPM is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at careers@eightpm.com. \n \n Please note that EightPM is currently unable to provide visa sponsorship or consider candidates whose existing visas are valid for less than four years. We make a significant, long-term investment in our employees and are committed to supporting their continued growth within the company.

Guest Experience & Quality Control Manager \n Company: Criterion Hospitality \n Location: London hotel portfolio \n Reports to: Head of Operations \n Department: Operations \n \n Purpose of the Role \n \n The Guest Experience & Quality Control Manager is responsible for owning the complete guest experience and quality journey across the hotel portfolio. \n This role combines proactive guest engagement, service recovery, online reputation management, quality inspections, coaching and continuous improvement to raise guest satisfaction and operational standards. \n \n Key Responsibilities \n \n Guest Experience and Service Recovery \n\n • Maintain a visible and proactive presence at key guest touchpoints, including peak check-in and check-out periods.\n, • Identify guest dissatisfaction early and coordinate effective service recovery before departure wherever possible.\n, • Personally manage complex or escalated complaints, ensuring clear communication, ownership and timely resolution.\n, • Build appropriate relationships with VIP, repeat and long-stay guests and respond proactively to their needs.\n, • Follow up significant service recovery cases and capture learning to prevent repeat issues.\n\n \n Online Reputation and Voice of the Guest \n\n • Own GuestTouch, Voice of the Guest reporting and the review management process across the portfolio.\n, • Monitor reviews across Google, Booking.com, Tripadvisor and other relevant platforms and coordinate appropriate responses.\n, • Identify complaint and praise themes and translate guest feedback into clear operational actions.\n, • Encourage authentic guest feedback in line with company procedures and platform requirements.\n\n \n Quality Assurance and Inspections \n\n • Conduct planned inspections of bedrooms, bathrooms, capsules, public areas and other guest-facing spaces.\n, • Audit cleanliness, presentation, maintenance conditions and compliance with company and brand standards.\n, • Complete housekeeping, maintenance, mystery guest and thematic audits as required.\n, • Record findings consistently and objectively, with clear evidence and named actions.\n, • Verify that corrective actions have been completed and are effective before closing them.\n\n \n Continuous Improvement and Team Development \n\n • Identify recurring guest, cleanliness, product and maintenance issues and complete structured root-cause analysis.\n, • Create improvement plans with named owners, deadlines and clear measures of success.\n, • Chair the weekly Guest Experience & Quality meeting and track actions through to completion.\n, • Coach Front Office, Housekeeping and Maintenance teams on guest engagement, service recovery and quality standards.\n, • Share best practice and recognise hotels and colleagues delivering strong improvement or guest feedback.\n\n \n Reporting and Accountability \n\n • Provide a weekly dashboard to the Head of Operations covering: overall review score; review trend; top five complaint themes; top five praise themes; room inspection score; bathroom inspection score; housekeeping pass rate; and maintenance completion rate.\n, • The dashboard must also report: open guest issues; action-plan completion; Hotel of the Month; and Most Improved Hotel.\n, • Spend approximately 75% of working time in hotels completing inspections and 25% on reporting, administration and team training.\n\n \n Communication and Standards \n\n • Communicate findings and required actions clearly to hotel managers and relevant department leaders.\n, • Demonstrate professional behaviours through communication, presentation, accountability and guest service.\n, • Follow company policies and procedures, including data protection, guest confidentiality, health and safety and operational standards.\n, • Ensure all mandatory and role-specific training is completed within the required timescales.\n\n \n Performance & Objectives \n\n • You will be assigned objectives, targets, and/or key performance indicators (KPIs) by your line manager. These will be reasonable, relevant to your role, and aligned with business needs. Performance against these objectives may be reviewed as part of regular supervision, appraisal, or performance management processes.\n\n \n Skills, Experience and Attributes \n\n • Strong experience in hotel guest experience, quality assurance, operations or continuous improvement.\n, • Emotionally intelligent.\n, • Confident but approachable when dealing with guests and colleagues.\n, • Naturally observant, with excellent attention to detail and high standards.\n, • Commercially minded.\n, • Highly organised and positive in approach.\n, • Able to analyse guest feedback, review data and audit findings and turn them into practical actions.\n, • Confident coaching teams and constructively challenging managers when standards are not met.\n, • Able to manage priorities across multiple hotels and follow actions through to completion.\n\n

Job Purpose \n \n Background: CAMHS Professionals is a recruitment agency and business that supplies temporary clinical staff to the NHS and private healthcare services. The business operates across nursing, psychiatry and AHP, education and support worker divisions, with a busy central office supporting consultants, compliance and payroll. \n \n The role of Operations Assistant exists to keep the day-to-day running of the business smooth, so that consultants can focus on placing candidates and clients receive a consistently professional service. The post holder provides sales support to the divisions, assists with HR administration, takes ownership of the office environment, and supports the wider operational function. \n \n The post holder reports to the Operations Manager and works closely with the Director, consultants, compliance, HR and payroll. The role suits someone organised and proactive, who takes pride in the standard of the office and the quality of the administration behind the business. \n \n Duties and Responsibilities \n \n Sales Support \n \n\n • Support the consultant teams with day-to-day administration so bookings run smoothly.\n, • Chase, collate and submit timesheets to payroll deadlines, following up on anything missing or incorrect.\n, • Set up agency candidates for payment, ensuring all required details and documentation are in place before the first payment run.\n, • Prepare and send out booking confirmations to candidates and clients.\n, • Assist consultants with signable documents such as terms of business and confirmations.\n, • Assist with the preparation of operational reports, documentation and data where required.\n\n \n HR Administration \n \n\n • Assist with employee and contractor onboarding processes.\n, • Help maintain accurate HR records and documentation.\n, • Coordinate induction arrangements for new starters, including equipment and system access.\n, • Complete employment references for staff.\n\n \n Office Management \n \n\n • Take ownership of the office, treating the space as your own and keeping it somewhere the team is glad to work.\n, • Act as a key holder, coordinating office opening and closing with other key holders.\n, • Maintain a clean, organised and well-stocked office, including kitchen, meeting rooms and store cupboards.\n, • Monitor and replenish office supplies such as stationery, kitchen items and general consumables.\n, • Place orders with suppliers, track deliveries and manage inventory of items ordered for the office.\n, • Liaise with cleaning staff, concierge and building management, and coordinate maintenance and repairs as required.\n, • Manage incoming and outgoing post, and oversee company merchandise stock.\n, • Arrange refreshments and set-up for internal meetings and team activities, and keep office screens and displays up to date.\n, • Support office health and safety and first aid arrangements.\n\n \n Operational Support \n \n\n • Keep in regular contact with suppliers and system providers, following up on issues through to resolution.\n, • Review supplier costs and flag opportunities to reduce spend.\n, • Track contract renewal dates and support the renewal process.\n, • Act as first point of contact for everyday IT queries, escalating to the external IT provider where needed.\n, • Set up equipment for new starters, recover it from leavers, and keep the equipment inventory up to date.\n, • Support the Operations Manager and Director with projects and administrative tasks.\n\n \n Professional Standards & Conduct \n \n\n • Communicate professionally and respectfully with candidates, clients, colleagues and suppliers at all times.\n, • Work in line with company values, policies and relevant regulatory requirements, including data protection.\n, • Take ownership of mistakes, act with honesty and transparency, and raise concerns early.\n, • Proactively identify issues, suggest improvements, and contribute to team and company meetings.\n\n \n PERSON SPECIFICATION \n \n Criteria \n Essential Criteria: \n \n\n • Experience in an administrative, office management or operations support role.\n, • Highly organised, with the ability to manage multiple priorities and competing deadlines.\n, • Excellent communication and interpersonal skills, with a professional manner.\n, • Strong attention to detail and a high standard of accuracy in documentation.\n, • Proactive, solutions-focused approach and genuine ownership of tasks.\n, • Confident using Microsoft Office and comfortable picking up new systems.\n, • Comfortable with basic IT troubleshooting.\n, • Discretion when handling confidential staff and candidate information.\n\n \n Desirable Criteria: \n \n\n • Experience within a recruitment, healthcare or other regulated environment.\n, • Exposure to HR administration or onboarding processes.\n, • Experience of supplier management, ordering or cost review.\n\n

The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.Role OverviewThe Global Head of Operational Services is responsible for the strategic leadership, governance, operational performance and transformation of TP ICAP's global Client Lifecycle Management (CLM) and Party Reference Data functions.The role is accountable for ensuring the effective onboarding, maintenance and offboarding of clients, counterparties and related entities across the Group, while maintaining the integrity, quality and governance of Party Reference Data used throughout TP ICAP's front-to-back ecosystem.The role will lead globally distributed teams across EMEA, Americas and APAC and will be responsible for delivering operational excellence, regulatory compliance, client experience, risk reduction and strategic transformation initiatives. The role forms part of the Global Operations Leadership Team and will work closely with Compliance, Risk, Technology, Legal, Finance, Data Management and Front Office stakeholders.Role ResponsibilitiesLeadership & StrategyLead and develop the global Operational Services function across all regions.Define and execute the strategic direction for Client Lifecycle Management and Reference Data operations.Drive a culture of accountability, continuous improvement, collaboration, and client service excellence.Contribute to the wider Global Operations strategy and transformation agenda.Lead annual planning, budget and resource management activities for the function. Responsibilities for strategic planning, operational efficiency, governance and resource management align with TP ICAP leadership role expectations.Client Lifecycle ManagementEnsure the effective delivery of operational services in line with agreed service levels, regulatory requirements, and business expectations.Maintain oversight of the end-to-end client lifecycle, including onboarding, periodic reviews, offboarding, and associated regulatory controls.Oversee Reference Data management activities, ensuring the integrity, accuracy, and maintenance of critical business data.Act as the senior escalation point for Operational Services matters globally.Establish a globally consistent governance framework for client lifecycle activitiesRisk, Control & GovernanceMaintain a strong operational risk and control framework, ensuring compliance with applicable regulations, policies, and internal standards.Lead engagement with Internal Audit, Risk, Compliance, and other control functions.Ensure operational activities align with the firm's risk management framework and governance requirements.Establish and lead governance forums to drive transparency, accountability, and continuous improvement across the function.Data GovernanceAct as Data Steward for Operational Services within the firm's Data Governance framework.Champion data quality, ownership, and governance standards across Operational Services.Ensure operational data is managed, controlled, and maintained in accordance with enterprise data policies.Change & TransformationIdentify and deliver opportunities to improve operational efficiency, control effectiveness, and service quality.Partner with Technology and Change teams to support system enhancements, platform migrations, automation initiatives, and operational transformation projects.Ensure appropriate testing and implementation governance is applied to system and process changes.Stakeholder ManagementBuild strong partnerships with Front Office, Compliance, Technology, Operations, Risk, and other key stakeholders.Provide timely management information, insights, and reporting to senior leadership.Represent Operational Services in strategic initiatives, projects, and governance forums.People LeadershipLead, develop, and mentor regional managers and global teams.Drive talent development, succession planning, performance management, and employee engagement.Ensure appropriate organisational structure, resourcing, and capability to meet current and future business needs.Foster a collaborative global operating model that promotes knowledge sharing and operational resilience.Experience / CompetencesEssentialSignificant leadership experience within Operations in a wholesale financial markets, capital markets, banking, or financial services environment.Deep and demonstrated understanding of Client Lifecycle Management, KYC/AML processes, and operational controls.Experience leading large, geographically dispersed teams and driving organisational change.Proven ability to design and improve operational processes, controls, and service delivery models.Proven and robust stakeholder management skills, with experience engaging senior business leaders and control functions.Excellent communication, analytical, problem-solving, and decision-making skills.Experience interacting with regulators, auditors and senior executive stakeholders.Demonstrated experience managing risk, governance, and regulatory obligations within an operational environment.DesirableDeep knowledge of wholesale financial markets and post-trade operational processes.Experience leading data governance, data quality, or reference data initiatives.Experience delivering technology-enabled transformation, automation, or operating model change.Proven track record of driving continuous improvement and operational excellence programmes.Job Band & LevelFunction Head / 9#LI-DIR #LI-HybridNot The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.LocationUK - 135 Bishopsgate - London #J-18808-Ljbffr

Job Title: Product Developer (RTW) \n Reporting to: Senior Product Development Manager \n Location: VBL HQ - Hammersmith, London \n \n Role Overview: \n Supporting the Senior Product Development Manager, the Product Developer for RTW provides a link between In-House and Factory sampling processes, thus, leading the development of categories including Soft Separates and our Fully Factored Jersey programme. \n \n The Product Developer will also play an important role in carrying developments from initial design concept through to the Production Handover of finished product. \n \n Responsibilities: \n Collection Development \n \n\n • Codification of styles within assigned Product Categories.\n, • Creation and maintenance of Tech Packs.\n, • Follow the product from the first sketch to the realisation of Proto / SMS and handover to Tech Team.\n, • Following up with Manufacturers & the Atelier on a regular basis to keep track of development timelines and deliveries ahead of design reviews & technical fittings.\n, • Working on the development of seasonal trims in relation to your product categories or with specific suppliers.\n, • Attend Sketch / Style launches, technical fittings and production handover to the Technical Team for relevant product categories.\n, • Liaise with VBL teams, Factories, Suppliers and the Head of Product Development to ensure all technical information is translated effectively to produce correct Prototypes & SMS whilst ensuring indications from Design are adhered to.\n, • Liaise with the Fabric Team to ensure deadlines are met / suppliers notified of any delays etc.\n, • Anticipate technical problems, implementing corrective action when required.\n, • Anticipate industrialisation earlier within the development process, with the view to facilitating the Industrialisation and Bulk Production.\n, • Request technical sheets from the factories and suppliers to ensure garments and components are viable for production.\n, • Proposing ‘finishes’ for garments, alongside the Designer & Pattern Cutter, always being mindful of target price.\n, • Be aware of new technical finishes and innovative ways of producing a garment.\n, • Factory visits: to explain our desired finishes for the garments and our requested aesthetic and communication throughout the development & sampling process.\n, • Ensure counter samples and relevant tests are completed where required (e.g., dry clean tests for trims / contrasts / pleats).\n, • Research into new suppliers / manufacturers where a specific technique or handle is needed.\n, • Create strong partnerships / relationships with the manufacturers & suppliers.\n\n \n Pricing / Costing Management \n \n\n • Keep a keen eye on other product categories, as an overview of the collection, to refine and align processes / techniques / trims & finishes.\n, • Keep track of the cost of the developed techniques, communicating them to the relevant team members to make sure they are viable for Production.\n, • Creating VPO’s where relevant and ensuring the Budget Tracker is kept up to date.\n, • Ensure garments, and their relevant prices, are received on time for necessary fittings, meetings & reviews.\n, • Overseeing shipments to and from factories where necessary.\n, • Input the bills of material into Zedonk / PLM Systems for assigned product categories.\n\n \n Essential Skills & Requirements \n \n\n • Experience in Product Development across both Fully Factored & CMT.\n, • Proactivity in considering a collection, across all Product Categories.\n, • Understanding of Product Costing & Product Margins.\n, • Strong organisation skills, including but not limited to personal space and team areas.\n, • Ability to self-motivate, following timelines and deadlines.\n, • Proficiency in Microsoft Office applications and PLM programs.\n\n

Twickenham | Full-time | Salary negotiable with attractive benefits package \n \n Few CEO opportunities combine more than a century of heritage, one of the most famous events in British entertainment, residential and nursing care, charitable support and the opportunity to help shape an organisation’s next chapter. \n \n Founded in 1908, the Royal Variety Charity supports people who have worked professionally in the entertainment industry when they need help most. At the heart of our work is Brinsworth House in Twickenham, providing residential and nursing care for up to 32 residents, alongside wider financial and practical support for people across the entertainment profession. \n \n We are also arguably best known by the public as the charity behind the Royal Variety Performance, bringing together some of the world’s leading entertainers while raising vital funds for its charitable work. \n \n Our CEO \n \n A role which has historically always been a position held in the charity; for the past 15 years its responsibilities have been undertaken voluntarily by members of the Board, whose exceptional commitment has helped transform the organisation, strengthen its fundraising and profile, oversee the modernisation of Brinsworth House, and sustain the Royal Variety Performance as its principal annual fundraising event. We are now creating a permanent salaried CEO role, formalising the executive responsibilities. \n \n This appointment also comes at a time of genuine momentum. Income reached £4.88 million in 2025, Brinsworth House remains central to the Charity’s work, and the organisation is ambitious to increase its reach, strengthen long-term financial sustainability and respond to changing needs across the entertainment profession. \n \n The Opportunity \n \n Our CEO will provide visible, hands-on leadership across a distinctive organisation that combines a regulated residential and nursing care home, national grants and mental health support, fundraising, partnerships, heritage, brand, and one of the best-known annual events in British entertainment. \n \n Working with the Board, Executive Committee and senior team, the postholder will turn ambition into an achievable strategy; ensure strong operational, financial and regulatory performance; diversify income; develop influential relationships across entertainment, broadcasting, care, philanthropy and the Royal Household; and build a culture in which people can do their best work. The role also carries senior responsibility for the relationships and complex operational planning that enable major fundraising productions and high-profile events to be delivered safely and successfully. \n \n What you will bring: \n \n Experience of working within organisations with Royal Patronage, including an understanding of the associated protocols, governance requirements and processes. \n \n Proven experience of reporting to elected voluntary management bodies, including committees and Trustee Boards, with particular experience of governance within the entertainment industry. \n \n Experience of building refurbishment, maintenance and project management, particularly involving Grade I and Grade II listed properties, with an understanding of the additional regulatory, conservation and operational requirements involved. \n \n A strong and demonstrable understanding of the issues faced by workers across the UK entertainment industry, including experience of, or a strong appreciation for, financial assistance, mental health support, and the care and support of elderly and vulnerable beneficiaries. \n \n A proven track record in managing and resolving complex HR issues sensitively, fairly and effectively. \n \n Extensive experience of working with television broadcasters and production teams at all levels, from Board and senior management through to technical, production and creative crews. \n \n Extensive marketing experience within the entertainment industry, together with a strong understanding of contemporary communications, social media, digital engagement and the development of creative content. \n \n Above all, this is an opportunity to lead one of the country’s best-loved charities into its next chapter: protecting what makes it special while ensuring that its influence, income and impact grow for the benefit of everyone in the entertainment profession who may need its support. \n \n Closing Date: Friday 2nd October \n \n For further details, please contact Philip Nelson at The Hiring Dept. on 020 3590 9978 or by email at philip.nelson@thehiringdept.com. \n \n The Royal Variety Charity is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex or sexual orientation. \n \n

Job Title: Commercial Property Management Administrator \n \n Location: First Commercial Bank, London Branch \n \n Description： \n This is a full-time position. We are seeking a proactive, organised and service-oriented Commercial Property Management Administrator to join. \n \n Responsibilities： \n \n Building inspections and maintenance \n\n • Conduct daily inspections of common areas, including stairwells, lifts and toilets.\n, • Record, track and follow up repairs and maintenance requests to ensure timely completion.\n, • Obtain and review quotations, coordinate contractors, and monitor planned, reactive and weekend works.\n\n \n Tenant and lease administration \n\n • Act as a day-to-day point of contact for tenants, responding to enquiries professionally and promptly.\n, • Prepare monthly or quarterly rental invoices and VAT statements.\n, • Coordinate tenant move-ins and move-outs, lease documentation and tenant requests with legal advisers and relevant internal teams.\n, • Follow up rent arrears and assist with lease amendments where required.\n\n \n Property finance and service charges \n\n • Reconcile property accounts and ledger entries, and prepare monthly income and expenditure summaries.\n, • Prepare cost allocation schedules and supporting documentation.\n, • Assist external auditors with annual service charge reconciliations and related queries.\n\n \n Health, safety and compliance \n\n • Coordinate weekly fire alarm tests and twice-yearly evacuation drills.\n, • Maintain up-to-date building policies, procedures, compliance certificates and insurance records.\n, • Support compliance with applicable UK building regulations, fire safety requirements and Energy Performance Certificate obligations.\n\n \n Banking operations and administrative support \n\n • Assist with the preparation of quarterly Risk Management Meeting materials and annual policy and procedure updates.\n, • Support daily post, cheque processing, monthly customer statement mailings and the review of SWIFT payment documentation.\n, • Maintain accurate operational records and carry out other administrative duties assigned by management.\n\n \n Qualifications： \n\n • At least two years’ relevant experience in commercial property administration, facilities coordination, construction or trades, office administration, or a similar role.\n, • Practical understanding of commercial property management and day-to-day building maintenance.\n, • Confidence with basic accounting, invoicing and reconciliations.\n, • Familiarity with UK building, health and safety, fire safety and compliance requirements.\n, • Business fluency in spoken and written English.\n, • Strong Microsoft Office skills, particularly Word and Excel.\n, • A highly organised, dependable and accurate approach, with the diplomacy and follow-through needed to manage tenants, contractors, repairs and operational tasks effectively.\n\n \n Please submit your CV and a Cover Letter outlining your relevant experience in commercial property management, facilities coordination or administrative support. \n \n Right to work \n Applicants must already have the right to work in the UK. Please note that we are unable to offer visa sponsorship for this role.

Robert Half is parenting with a Biotech consultancy business based in central London in search for a new HR Assistant. \n \n *HR Assistant* \n \n Location: London \n Salary: £30 000 - £34 000 p/a \n Permanent, Full-time \n \n The Role: \n \n As an HR Assistant, you will provide day-to-day administrative support across the employee lifecycle, working closely with colleagues across the business and supporting the wider HR team. \n You will help ensure our HR processes run smoothly, our employee records remain accurate and up to date, and our people receive a professional and responsive HR service. \n \n Key Responsibilities: \n \n Support & Administration \n\n • Support internal projects and initiatives that maintain and improve employee productivity, efficiency and engagement.\n, • Support the Head of HR & Operations in implementing effective performance management processes.\n, • Support the effective delivery of the engagement calendar, including the organisation of awareness days.\n, • Participate in DE&I initiatives by supporting the Head of HR & Operations with advice, planning and event coordination.\n, • Lead and support the onboarding experience for new starters, including obtaining references, coordinating required legal documentation and maintaining accurate records.\n, • Lead and support the offboarding process in partnership with HR.\n, • Contribute to and maintain the employee handbook, policies and procedures, ensuring they remain compliant and reflect the company culture.\n, • Assist line managers with general HR policy queries.\n, • Own and improve the user experience of Employment Hero, supporting effective adoption and use across the business.\n, • Work in partnership with the Head of HR & Operations to help shape and deliver the HR agenda, ensuring it meets current business needs while remaining forward-focused.\n, • Develop and implement annual training activities, including the formal Learning & Development Plan, onboarding and mandatory legal training, with support from the Head of HR & Operations.\n\n \n Recruitment \n\n • Support recruitment activity, including candidate screening, shortlisting, interview coordination, communication with candidates and hiring managers, and preparation of relevant documentation.\n, • Participate in first-stage interviews, supporting candidate assessment and decision communication.\n, • Track and report on recruitment metrics.\n, • Support the development of relationships with leading universities to promote the company brand with key institutions.\n, • Support the company Masterclass, external training workshops and the other ad hoc events, including associated administrative coordination.\n\n \n General Administration: \n\n • Provide high-level general administrative support to internal teams, including the Core Services Team.\n, • Support the Core Services Team with a range of administrative tasks.\n, • Support the review and maintenance of policies and procedures.\n, • Create surveys and gather feedback from employees.\n\n \n Requirements: \n \n\n • Previous experience in an HR, People, recruitment or administrative role.\n, • Strong organisational and time-management skills.\n, • Excellent attention to detail and accuracy.\n, • Good written and verbal communication skills.\n, • The ability to handle confidential information with discretion.\n, • A proactive and positive approach to problem-solving.\n, • The ability to manage multiple priorities in a fast-paced environment.\n, • Good working knowledge of Microsoft Office, particularly Word and Excel.\n, • An interest in developing a career within HR/People.\n, • CIPD study or membership would be advantageous but is not essential.\n\n \n **Click appyly if this role aligns with your experience and what you looking for next.

About Floward \n \n Floward Life Page \n Floward Corporate \n \n About the Role \n \n We are looking for a commercially minded operator to lead our UK business on two fronts: running a high-performing florist operation and growing our commercial pipeline. You will lead the florist team, own our vending machine network, and build the partnerships and client relationships that drive our next stage of growth in the UK. \n This is a broad, hands-on role for someone who understands the practical realities of floristry operations and enjoys turning opportunities into signed business. \n \n What You Will Do \n \n Lead the UK Operation \n\n • Lead and develop the florist team, setting clear standards for quality, service, and productivity.\n, • Build clear processes and ways of working, and improve them as the business grows.\n, • Monitor performance and solve issues before they reach our customers.\n, • Recruit, onboard, and train florists alongside our People & Culture Department.\n\n Run and Grow the Vending Machine Network \n\n • Own our UK flower vending machines end-to-end, from stock and freshness to presentation and uptime.\n, • Manage relationships with site hosts, machine suppliers, and maintenance partners.\n, • Track sales and performance by location, and secure new high-footfall sites.\n\n Drive Business Development \n\n • Own the UK business development pipeline, from first conversation through to proposal and signed agreement.\n, • Build relationships with corporate clients, partners, and organisations across the UK market.\n, • Develop strategic partnerships that generate revenue and strengthen our UK presence.\n, • Grow existing client relationships and bring forward new ideas for growth.\n\n Work Across the Business \n\n • Make sure every new opportunity can be delivered to our standard before it is committed.\n, • Keep the Country Manager updated on operational performance, pipeline, and growth opportunities.\n\n \n What You Will Bring \n \n\n • 7 to 10 years of combined operations and commercial experience, including leading a team.\n, • Hands-on experience in floristry operations, and a clear understanding of what it takes to run a florist team day to day.\n, • A proven track record of building a business development pipeline and closing partnerships.\n, • Experience in vending or unattended retail is an advantage.\n, • Confidence with proposals, pricing, and commercial presentations.\n, • A strong understanding of the UK market.\n, • A self-driven, organised approach and a high standard of service, even without close supervision.\n\n \n What We Offer \n \n\n • A salary range of £50,000 to £60,000 per annum, based on experience.\n, • Real ownership of a growing UK business, with direct visibility to leadership.\n, • The chance to shape our UK operation and growth plans from the ground up.\n\n \n \n About Floward : \n \n Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer

Do you want to use your PR superpowers to lead a national movement that protects the planet? Recycle Your Electricals is looking for a brilliant Consumer PR Exec to support campaigns that inspire, educate, and mobilise millions of people across the UK to take action. \n \n About Material Focus \n Material Focus is an award-winning, independent, mission-driven not-for-profit on a journey to solve one of the UK’s fastest-growing environmental challenges: electronic waste (e-waste). Operational since 2020, they are a small but mighty 14-person team. \n \n Material Focus collaborates across the sector, producing thought leadership, research and innovation funding to catalyse the development of a thriving circular electricals system. From Hypnocat Holograms to partnering with artists on massive toaster installations, Recycle Your Electricals (by Material Focus) runs high-impact, creative consumer campaigns. Their mission? To change what people do with their old electricals, to save valuable materials inside them from going to waste. Over 75% of the materials inside our tech and gadgets can be recycled, yet millions are still binned or stashed away in drawers. \n \n Recycle Your Electricals, the primary consumer-facing campaign, is a nationwide initiative designed to shift public behaviour towards e-waste by inspiring, educating and encouraging everyone across the UK to act. From funding community drop-off points to executing major national cultural activations, they make recycling small electricals both mentally and physically easier for millions of people. \n \n Benefits & Culture \n Material Focus offers a supportive, progressive, and highly collaborative environment where personal growth is encouraged. \n \n\n • Join a mission-driven team with the autonomy to shape and evolve a high-profile national PR campaign where your creativity and organisation directly benefits the planet\n, • A central London hub with flexible hybrid working options to balance team collaboration and focused remote execution\n, • A progressive hiring policy that actively welcomes diverse perspectives\n, • Join a highly inclusive, mission-driven culture where personal growth and work-life balance are actively encouraged\n\n \n About the role: \n\n • Support the PR Lead in the ideation, implementation and successful delivery of PR campaigns efficiently and within budget.\n, • Monitor, analyse, and report PR results regularly, using insights to refine ongoing strategies.\n, • Lead media engagement to secure high-quality coverage across consumer, national, trade, and environmental media.\n, • Leverage existing relationships and cultivate new contacts across journalists, key influencers, and thought leaders.\n, • Draft and oversee the creation of press releases, case studies, research summaries, and web copy, ensuring all content is accurate, search-engine optimised, and tonally on-brand.\n, • Manage daily media inquiries, interview requests, and media database maintenance.\n, • Manage agency resources and collaborate closely with Marketing teams.\n, • Maintain a keen understanding of external industry trends, competitor news, and sector insights to proactively identify media opportunities.\n\n \n About you: \n Essential experience: \n\n • Relevant qualification in PR, Communications, Journalism, or equivalent professional experience.\n, • Minimum 18 months of PR experience (agency or in-house) with a strong track record of executing multi-channel PR campaigns.\n\n \n The ideal candidate: \n\n • Demonstrated network of media contacts across local, national, or trade media.\n, • Exceptional writing, editing, and verbal communication skills.\n, • Demonstrable passion or interest in sustainability and behaviour change.\n\n \n What happens next? \n Our team personally reviews every application. If your profile matches the essential experience requirements (or if we see great potential in your background for future roles), we’ll be in touch within 7 days. If you don’t meet the essential experience requirements or are not suitable for future Latte roles, please consider your application rejected if you haven’t heard from us within 7 days.

Working Hours & Benefits \n Summer Period (April–September): 8:00 am – 5:00 pm \n Winter Period (October–March): 8:00 am – 6:00 pm \n Location: Harrow \n Annual Leave: 28 days inclusive of bank holidays \n Salary: £30,000 – £32,000 per annum (based on industry experience) \n Working arrangements: Full time and office based, with client or site meetings as required \n \n About the Business: \n We are one of the leading plumbing, heating and electrical companies nationally, serving residential and commercial clients throughout South East England with almost three decades in the industry, we have worked to build a large, fully equipped team of over 150 members of staff – all focused on providing the best quality service to our customers. We work closely with various known housing associations, local councils as well as catering to the private sector such as schools, hotels, care homes and commercial building. \n \n About the Role: \n Customer service and account coordination are at the centre of this role. Alongside your day-to-day responsibilities, you will have opportunities to use your interests in project management, operations, engineering, business development or marketing. We welcome graduates who ask thoughtful questions, follow through on commitments and can turn a useful idea into action. \n Training and Career Development: \n\n • Learn from experienced B2B colleagues and technical teams, with induction, practical guidance and relevant continuing professional development (CPD).\n, • Build confidence using our job management systems and develop your understanding of client contracts, commercial processes and building services.\n, • Progress from supporting accounts to coordinating assigned clients, with a pathway towards a dedicated Account Manager role as your capability and performance develop.\n\n \n Progression will be reviewed against agreed objectives, readiness to take ownership of a portfolio and business needs. You will have opportunities to discuss your progress and development with your manager. \n \n What You Will Do: \n You will take on responsibilities progressively, with training and supervision appropriate to your experience. Your manager will help you balance client service priorities with development and improvement projects. \n \n Client relationships and customer service \n\n • Support key and strategically important client accounts, learning their sites, priorities, service agreements and communication preferences. Build trusted relationships with client contacts and decision makers.\n, • Handle calls, emails and enquiries professionally; give clear updates and follow through on queries or complaints. Attend client reviews and meetings, record actions and escalate concerns promptly.\n\n \n Operations and project coordination \n\n • Log instructions and coordinate reactive repairs, planned preventive maintenance and project activities with engineers, subcontractors and managers. Confirm access, priorities, deadlines and the next action on each job.\n, • Track work from initial enquiry to completion and aftercare, including parts, approvals, return visits and handovers. Keep schedules and client portals current, and flag delays or resource issues early.\n, • Check job reports for missing information and help assemble certificates, photographs and completion packs. Refer technical decisions and safety concerns to the appropriate qualified colleague.\n\n \n Quotations and commercial administration \n\n • Help prepare quotations using engineer findings, approved rates and supplier prices. Follow up proposals, record decisions and obtain the required approvals for orders, variations and additional work.\n, • Support purchase orders, material sourcing, cost tracking and accurate invoicing. Work with Finance and Supply Chain to resolve queries, progress completed but un-invoiced jobs and protect agreed margins.\n\n \n Business development and client onboarding \n\n • Research prospective clients and sectors, maintain prospect records and support agreed outreach, introductory meetings and proposals. Help identify suitable opportunities within existing accounts, including maintenance and renewable energy services.\n, • Support new client onboarding by gathering site details, contacts, service requirements, purchase order processes and reporting expectations. Coordinate the handover so colleagues can deliver what has been agreed.\n\n \n Marketing and improvements \n\n • Work alongside our IT department and relevant colleagues on social media content, email campaigns, client brochures, presentations and case studies that explain the business’ services clearly.\n, • Bring fresh ideas, gather approved project information and help track enquiries and campaign results. Obtain the appropriate approval before publishing content or using client information and images.\n, • Use client feedback and account data to suggest practical improvements to service, reporting and departmental growth. Help trial agreed changes and assess whether they work.\n, • Maintain accurate records in BigChange JobWatch and other company systems. Follow the company’s confidentiality, information security, quality, safety and purchasing procedures, and work within your agreed authority.\n\n \n What You Will Bring: \n We welcome graduates from a range of subjects. Business, management, marketing, engineering, building services, project management and environmental or sustainability studies are particularly relevant. Your enthusiasm for serving clients, ability to learn and evidence of initiative will matter alongside your qualification. \n \n Essential Qualities: \n\n • A real interest in customer service and a career managing business client relationships in the plumbing, heating and renewables industry.\n, • Clear written and verbal communication, active listening and the confidence to engage professionally with different people.\n, • Good organisation, attention to detail and reliable follow-up when handling several tasks or deadlines.\n, • Initiative, practical problem solving and a willingness to ask for guidance and act on feedback.\n, • Confidence with everyday digital tools, including email, Word and Excel, and a willingness to learn new systems and work with figures.\n, • A collaborative approach and the ability to explain how your studies, work or interests could contribute to the department.\n\n \n Additional strengths we would welcome: \n\n • You may bring one or more of the following. We do not expect you to have experience in every area.\n, • Customer-facing experience gained through employment, placements, volunteering or university activities.\n, • Project or event coordination, process improvement, research or data analysis.\n, • Engineering or technical knowledge, or an interest in energy efficiency and renewable technologies.\n, • Sales, business development, market research or an ability to identify commercial opportunities.\n, • Content creation, social media, design, email marketing or preparing clear presentations and brochures.\n

Company Description SecInt Group Ltd operates at the Company Description SecInt Group Ltd operates at the intersection of aerospace, maritime, and advanced robotic systems to enhance security and operational efficiency for government and commercial clients. The company specializes in Intelligence, Surveillance, and Reconnaissance (ISR) technologies, deployment of cutting-edge ISR assets, training programs that build long-term operational self-sufficiency. As threats evolve, \n \n \nRole Description This is a contract role for experienced IMSI catcher operators and EO/IR (Electro-Optical/Infrared) operators supporting an airborne ISR asset, based on-site in various global areas with rotations available to locations in the Caribbean and Africa. The role involves operating IMSI catcher systems and EO/IR sensors during airborne missions to collect, track, and analyze communications and imagery in support of intelligence and security objectives. Day-to-day tasks include mission planning, payload configuration, sensor and system calibration, real-time monitoring, and accurate reporting of collected data. Contractors will work closely with flight crews, mission planners, and analysts to ensure safe, compliant, and effective use of airborne ISR capabilities. Responsibilities also include adherence to operational procedures, legal and ethical frameworks, equipment maintenance checks, and participation in ongoing training and readiness exercises.\n \n \nQualifications\n \nBackground in ISR operations, such as working with manned or unmanned aircraft, mission systems, and coordinated aircrew or ground support teams.\n \nKnowledge of intelligence collection frameworks, data handling procedures, and reporting standards within defense, law enforcement, or security environments.\n \nRelevant technical or operational qualifications (e.g., military ISR background, communications engineering, avionics,

Vacancy Title: Production Scheduler Sector: Rail / Infrastructure Maintenance Location: West London (Onsite) Rate: £36.76 (Umbrella per hour) \n Role Overview \n A Production Scheduler is required to support a rail infrastructure maintenance programme, ensuring effective planning and coordination of engineering and maintenance activities within a live operational environment. \n You will be responsible for creating, maintaining, and monitoring production schedules, coordinating across engineering, maintenance, procurement, and operational teams to ensure efficient and compliant delivery of works. \n Key Responsibilities \n\n • Develop and maintain production schedules for maintenance and engineering activities\n, • Coordinate workflows across multiple departments and suppliers\n, • Track progress, manage delays, and update schedules accordingly\n, • Release and manage work orders via SAP or similar systems\n, • Ensure accurate reporting and record keeping\n, • Support resource and access planning in a safety-critical environment\n, • Identify issues and support continuous improvement\n\n Essential Skills & Experience \n\n • Experience in production planning/scheduling within rail, transport, infrastructure, or engineering\n, • Strong SAP (or similar system) experience\n, • Excellent coordination and stakeholder management skills\n, • Strong analytical and problem-solving ability\n, • Experience working in regulated or safety-critical environments\n\n Desirable \n\n • Rail or infrastructure maintenance background\n, • Knowledge of maintenance planning or possession/access coordination\n, • Process improvement experience\n\n **We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. \n For more information on this position, please contact Marika Powell at ARM on or email your CV and covering letter to . \n Disclaimer: \n This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

\n • Chancery Lane / Fleet Street area\n, • £32,000 base salary + performance bonus, with total earnings of £35,000–£40,000\n, • Full-time\n, • Hybrid Personal Training\n\n \n Hybrid Personal Training (HPT) are looking for an exceptional Head Personal Trainer to join our growing team and take responsibility for coaching standards, client results and long-term member experience at our Chancery Lane studio. \n \n This is not simply a coaching role. You will be one of the senior members of the studio team, responsible for delivering outstanding Small Group Personal Training sessions while taking ownership of the ongoing progress, accountability and experience of our members. \n \n Who Are We? \n HPT is a Small Group Personal Training business delivering highly personalised coaching to a maximum of six clients per session. \n \n Our service combines strength-focused training, personalised programming, nutrition support, regular assessments and ongoing accountability to help busy professionals achieve significant improvements in body composition, strength and long-term health. \n \n We opened our first studio in Bank in 2022 and have since expanded across Central London, building a loyal client base and more than 400 five-star reviews. \n \n Our ambition is to build the leading Small Group Personal Training business in the UK while maintaining the coaching standards and individual attention normally associated with traditional one-to-one Personal Training. \n \n Why Join HPT? \n Unlike many traditional Personal Training roles, you are not required to pay gym rent, build your own client book or spend your time marketing yourself to generate income. \n \n You will be employed directly by HPT on a competitive salary, with performance-related bonus opportunities taking total earnings to £35,000-£40,000. \n \n We provide the clients, systems, programming framework and operational support so you can focus on becoming an exceptional coach, producing outstanding client results and developing your career within a growing fitness business. \n \n The role includes: \n\n • £32,000 guaranteed base salary\n, • Performance-related bonus opportunities\n, • Paid holiday\n, • Workplace pension scheme\n, • No gym rent or self-employed fees\n, • No requirement to generate your own client leads\n, • No requirement to market yourself or build a personal brand\n, • Predictable working hours and income\n, • An established and growing client base\n, • Clear progression into senior coaching, studio management and operational roles as HPT grows\n\n \n What Are We Looking For? \n Role \n We are looking for a Head Trainer to take ownership of the coaching and member experience within the studio. \n \n You will lead Small Group Personal Training sessions, oversee the ongoing progress of members and ensure every client receives a consistently high standard of coaching, accountability and support throughout their time with HPT. \n \n You will work closely with the Studio Manager, who owns the commercial performance and revenue generation of the studio. Your primary responsibility will be ensuring the clients we bring into HPT achieve excellent results, remain engaged with their training and receive a service that makes them want to stay with us long term. \n \n You will also act as the coaching leader within the studio, setting the standard for other trainers and ensuring our programming and coaching methodology are delivered consistently. \n \n We value attitude, personality and team fit highly. We can develop technical coaching skills, but we cannot teach professionalism, work ethic, enthusiasm or a genuine desire to help people improve. \n \n Responsibilities \n\n • Deliver approximately 20–25 Small Group Personal Training sessions per week\n, • Set the coaching standard for the studio and lead by example on the gym floor\n, • Take ownership of the ongoing progress and accountability of studio members\n, • Monitor member attendance, engagement and progress and proactively intervene where clients are falling off track\n, • Conduct onboarding assessments for new clients\n, • Conduct regular progress assessments for existing clients\n, • Support clients with training, nutrition, habits and accountability throughout their membership\n, • Identify clients at risk of disengaging or cancelling and work proactively to improve their experience\n, • Generate a consistent stream of strong client transformations, results and success stories\n, • Develop strong relationships with members and help build a genuine studio community\n, • Maintain consistently high coaching and service standards across the training team\n, • Support and develop other trainers within the studio\n, • Ensure HPT programming is delivered accurately and consistently\n, • Maintain exceptional standards of cleanliness, organisation and presentation across the gym floor\n, • Take responsibility for day-to-day equipment and gym-floor maintenance\n, • Manage and maintain the studio coaching rota\n, • Work closely with the Studio Manager to improve the overall performance of the studio\n\n \n Requirements \n Essential Requirements: \n\n • Level 3 Personal Training qualification\n, • Genuine passion for training, coaching and helping people achieve meaningful results\n, • Strong communication and interpersonal skills\n, • Ability to build excellent long-term relationships with clients\n, • High levels of energy and presence when coaching\n, • Absolute professionalism and reliability\n, • Strong punctuality and attendance record\n, • No ego and a strong team-first mentality\n, • High personal standards and attention to detail\n, • Eagerness to continuously learn and improve\n, • Ability to take ownership rather than waiting to be told what needs doing\n, • Comfortable giving clients accountability and having difficult conversations when required\n, • Clear understanding that client results and experience come before personal preference\n, • Ability to travel to the studio ahead of our 6am opening time where required\n\n \n Desirable but not essential: \n\n • 3+ years' experience delivering one-to-one Personal Training, Small Group Personal Training or group fitness\n, • Previous responsibility for client retention, accountability or member experience\n, • Experience coaching body-composition, strength or lifestyle transformation clients\n, • Previous leadership or mentoring experience within a fitness environment\n\n \n Results \n How you will know if you have done an exceptional job in the role: \n\n • Clients consistently achieve strong and measurable results\n, • A regular pipeline of exceptional client transformations and success stories\n, • High levels of member retention and repeat purchasing\n, • Strong member attendance and engagement\n, • Clients receive regular assessments, accountability and proactive support\n, • Coaching standards remain consistently high across every trainer\n, • The studio maintains an exceptional member experience and five-star reputation\n, • Other trainers improve as a result of your leadership and coaching\n, • The Studio Manager has confidence that the existing member base is being exceptionally well looked after\n, • The studio grows without coaching quality or client experience deteriorating\n\n