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Join the RAC as a Mobile Mechanic – Boost Contract Be part of the team that keeps the UK moving. As an RAC Mobile Mechanic on our Boost Contract, you’ll benefit from our highest guaranteed salary and industry-leading support. What you’ll get: • Top-tier pay, guaranteed – A base salary of £55,625 (inclusive of London Weighting Allowance), rising to £61,625 with performance bonuses., • A career with purpose – Our 4.7 “Excellent” Trustpilot rating shows how much customers value what we do. You’ll be the one delivering that trusted service., • The tools to succeed – Your own fully equipped RAC van, fuel card, uniform, essential tools, and diagnostic kit from day one. Why the Boost Contract? The Boost Contract is designed to reward your time, talent, and commitment. With guaranteed top-level pay, transparent scheduling, and bonus earning potential, it gives you financial security plus recognition for going the extra mile. The RAC has been a trusted name for drivers for over 128 years, combining heritage with innovation. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic on our Boost contract at RAC, you’ll get benefits that go the extra mile • Strong base salary - £55,625 per year, with the opportunity to earn an additional £6,000 through performance-related bonuses, taking total earnings up to £61,625., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family., • Level 2 Light Vehicle Maintenance qualification (or equivalent), • At least 3 years fully qualified, hands-on experience as a vehicle technician on light vehicles, • A full UK driving licence with fewer than 6 points, • Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary You'll thrive on variety - whether it's diagnostics, repairs, servicing, or vehicle checks – you'll be trusted to make quick, informed decisions on the road. With every job, you'll take pride in delivering top-quality work and the complete peace of mind our customers expect from the RAC. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Mobile Mechanic – Boost Contract Be part of the team that keeps the UK moving. As an RAC Mobile Mechanic on our Boost Contract, you’ll benefit from our highest guaranteed salary and industry-leading support. What you’ll get: • Top-tier pay, guaranteed – A base salary of £55,625 (inclusive of London Weighting Allowance), rising to £61,625 with performance bonuses., • A career with purpose – Our 4.7 “Excellent” Trustpilot rating shows how much customers value what we do. You’ll be the one delivering that trusted service., • The tools to succeed – Your own fully equipped RAC van, fuel card, uniform, essential tools, and diagnostic kit from day one. Why the Boost Contract? The Boost Contract is designed to reward your time, talent, and commitment. With guaranteed top-level pay, transparent scheduling, and bonus earning potential, it gives you financial security plus recognition for going the extra mile. The RAC has been a trusted name for drivers for over 128 years, combining heritage with innovation. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic on our Boost contract at RAC, you’ll get benefits that go the extra mile • Strong base salary - £55,625 per year, with the opportunity to earn an additional £6,000 through performance-related bonuses, taking total earnings up to £61,625., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family., • Level 2 Light Vehicle Maintenance qualification (or equivalent), • At least 3 years fully qualified, hands-on experience as a vehicle technician on light vehicles, • A full UK driving licence with fewer than 6 points, • Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary You'll thrive on variety - whether it's diagnostics, repairs, servicing, or vehicle checks – you'll be trusted to make quick, informed decisions on the road. With every job, you'll take pride in delivering top-quality work and the complete peace of mind our customers expect from the RAC. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Mobile Mechanic – Boost Contract Be part of the team that keeps the UK moving. As an RAC Mobile Mechanic on our Boost Contract, you’ll benefit from our highest guaranteed salary and industry-leading support. What you’ll get: • Top-tier pay, guaranteed – A base salary of £55,625 (inclusive of London Weighting Allowance), rising to £61,625 with performance bonuses., • A career with purpose – Our 4.7 “Excellent” Trustpilot rating shows how much customers value what we do. You’ll be the one delivering that trusted service., • The tools to succeed – Your own fully equipped RAC van, fuel card, uniform, essential tools, and diagnostic kit from day one. Why the Boost Contract? The Boost Contract is designed to reward your time, talent, and commitment. With guaranteed top-level pay, transparent scheduling, and bonus earning potential, it gives you financial security plus recognition for going the extra mile. The RAC has been a trusted name for drivers for over 128 years, combining heritage with innovation. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic on our Boost contract at RAC, you’ll get benefits that go the extra mile • Strong base salary - £55,625 per year, with the opportunity to earn an additional £6,000 through performance-related bonuses, taking total earnings up to £61,625., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family., • Level 2 Light Vehicle Maintenance qualification (or equivalent), • At least 3 years fully qualified, hands-on experience as a vehicle technician on light vehicles, • A full UK driving licence with fewer than 6 points, • Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary You'll thrive on variety - whether it's diagnostics, repairs, servicing, or vehicle checks – you'll be trusted to make quick, informed decisions on the road. With every job, you'll take pride in delivering top-quality work and the complete peace of mind our customers expect from the RAC. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Mobile Mechanic – Boost Contract Be part of the team that keeps the UK moving. As an RAC Mobile Mechanic on our Boost Contract, you’ll benefit from our highest guaranteed salary and industry-leading support. What you’ll get: • Top-tier pay, guaranteed – A base salary of £55,625 (inclusive of London Weighting Allowance), rising to £61,625 with performance bonuses., • A career with purpose – Our 4.7 “Excellent” Trustpilot rating shows how much customers value what we do. You’ll be the one delivering that trusted service., • The tools to succeed – Your own fully equipped RAC van, fuel card, uniform, essential tools, and diagnostic kit from day one. Why the Boost Contract? The Boost Contract is designed to reward your time, talent, and commitment. With guaranteed top-level pay, transparent scheduling, and bonus earning potential, it gives you financial security plus recognition for going the extra mile. The RAC has been a trusted name for drivers for over 128 years, combining heritage with innovation. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic on our Boost contract at RAC, you’ll get benefits that go the extra mile • Strong base salary - £55,625 per year, with the opportunity to earn an additional £6,000 through performance-related bonuses, taking total earnings up to £61,625., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family., • Level 2 Light Vehicle Maintenance qualification (or equivalent), • At least 3 years fully qualified, hands-on experience as a vehicle technician on light vehicles, • A full UK driving licence with fewer than 6 points, • Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary You'll thrive on variety - whether it's diagnostics, repairs, servicing, or vehicle checks – you'll be trusted to make quick, informed decisions on the road. With every job, you'll take pride in delivering top-quality work and the complete peace of mind our customers expect from the RAC. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Mobile Mechanic – Boost Contract Be part of the team that keeps the UK moving. As an RAC Mobile Mechanic on our Boost Contract, you’ll benefit from our highest guaranteed salary and industry-leading support. What you’ll get: • Top-tier pay, guaranteed – A base salary of £55,625 (inclusive of London Weighting Allowance), rising to £61,625 with performance bonuses., • A career with purpose – Our 4.7 “Excellent” Trustpilot rating shows how much customers value what we do. You’ll be the one delivering that trusted service., • The tools to succeed – Your own fully equipped RAC van, fuel card, uniform, essential tools, and diagnostic kit from day one. Why the Boost Contract? The Boost Contract is designed to reward your time, talent, and commitment. With guaranteed top-level pay, transparent scheduling, and bonus earning potential, it gives you financial security plus recognition for going the extra mile. The RAC has been a trusted name for drivers for over 128 years, combining heritage with innovation. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic on our Boost contract at RAC, you’ll get benefits that go the extra mile • Strong base salary - £55,625 per year, with the opportunity to earn an additional £6,000 through performance-related bonuses, taking total earnings up to £61,625., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family., • Level 2 Light Vehicle Maintenance qualification (or equivalent), • At least 3 years fully qualified, hands-on experience as a vehicle technician on light vehicles, • A full UK driving licence with fewer than 6 points, • Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary You'll thrive on variety - whether it's diagnostics, repairs, servicing, or vehicle checks – you'll be trusted to make quick, informed decisions on the road. With every job, you'll take pride in delivering top-quality work and the complete peace of mind our customers expect from the RAC. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Freight Operations Account Manager Feltham £30,000 - £35,000 Base Our client is a market leader in UK & EU gateway logistics solutions, located in Feltham. They have a rich history, trading since 1999. They offer specialist bespoke solutions for the international freight forwarding industry, e-commerce business, global courier & postal systems. This role sits within an Operational department working as part of a varied and diverse operation logistics team. Responsibilities and Duties Working as a key part of the team, you will be responsible for a wide range of activities. Activities may include: Client Account Management • Act as the main contact for assigned accounts, building strong, long-term relationships., • Ensure timely delivery of solutions and communicate progress to stakeholders., • Prepare accurate invoices, maintain billing records, and support month-end reporting., • Coordinate with freight forwarders and third parties for quotes and timely shipments., • Partner with marketing to maintain brand visibility and monitor market trends., • Provide cover for colleagues during busy periods. Qualifications and Skills Essential • A highly motivated professional with a passion for delivering results., • Minimum 3+ years’ experience in freight forwarding or international logistics., • Proven track record in account management or a similar client-facing role., • Solid understanding of international trade regulations and customs clearance processes (UK and global)., • Demonstrated ability to deliver client-focused solutions and anticipate customer needs., • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels., • Strong organisational skills and the ability to manage multiple projects simultaneously with attention to detail., • Flexibility to travel to designated markets as required. Desirable • Previous involvement in export projects and familiarity with export operations., • Leadership experience managing projects or small teams., • Excellent communication, negotiation, and problem-solving skills., • Proficiency in MS Office and relevant software tools., • Strong listening, negotiation, and presentation abilities., • Additional language skills (e.g., Spanish, Portuguese, Mandarin) are a plus for supporting Asia and Latin American markets.

BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey! British American Tobacco UK has an exciting opportunity for an Executive Assistant in London, Chiswick CONTRACT: Limited Term CITY & COUNTRY: London, Chiswick We’re looking for an experienced and highly organized Executive Assistant to join our Western Europe team, based in our modern London Chiswick offices. This role is perfect for someone who thrives in a fast-paced, dynamic environment — balancing multiple priorities, anticipating needs, and ensuring seamless support to our senior leadership team. You’ll play a pivotal role in keeping our operations running smoothly, managing complex schedules, high-profile meetings, and key business events across multiple time zones. Your key responsibilities will include: • Proactively manage and maintain complex calendars for Western Europe Leadership Team members, • Coordinate meetings, conferences, and events across internal and external stakeholders — often spanning multiple time zones, • Arrange detailed international travel plans, including flights, accommodation, visas, and logistics, with flexibility to adapt to last-minute changes, • Prepare high-quality communications, presentations, and reports, • Manage expense claims, purchase orders, and invoice tracking via Coupa/SAP, • Support departmental administration and act as the first point of contact for general enquiries, • Coordinate large-scale events, including conferences, offsites, and executive visits, • Maintain accurate internal distribution lists and records in compliance with company policy, • Collaborate with other administrators to ensure seamless cover and team support across the Western Europe region What are we looking for? • Relevant experience as an Executive Assistant or Administrator supporting senior leaders, • Proven ability to manage multiple tasks, prioritise effectively, and maintain strong attention to detail, • Confident communicator, comfortable interacting with senior stakeholders at all levels, • Strong budgetary and administrative acumen – experience with Coupa, SAP, or Concur is highly desirable, • Excellent MS Office skills (Outlook, Word, PowerPoint, Excel), • Discretion, professionalism, and a proactive mindset are a must, • Experience coordinating large events or complex business meetings, • A degree-level education is preferred but not essential WHY JOIN BAT? We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions. At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, color, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognize that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives. We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture. Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award-winning employee experience here. We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimizing your prospects of success by making suitable arrangements so that you may showcase your full potential.

About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. Main Purpose: The Director, Live Engineering has a global remit responsible for driving the design, build, testing, and delivery of live and ad-hoc broadcast systems into production Operations and Support environments, while providing Tier-3 engineering support for critical live events. The successful candidate must demonstrate their ability to work in an agile environment, adapt quickly to changing priorities, and effectively manage last-minute requests. Acting as the strategic lead for global standardization and efficiency initiatives, the Director will oversee a team of Live Engineers, ensuring best practices, compliance, and continuous improvement across processes, technology, and tools. This role is to provide management and technical leadership to a global team of Live engineers, ensuring alignment with business goals, team objectives, security standards, and operational excellence. The role is part of a multi-regional engineering team that adopts a ‘follow-the-sun’ project and support model to ensure coverage for Encompass’ regional operations. Principal Responsibilities: Leadership & Management • Lead and develop a global team of Live Engineers, ensuring effective prioritization and adaptability to changing business needs • Own team performance and processes from Solution Architect handover through build, testing, and operational transition • Manage resource planning, hiring, and skills development, fostering technical depth and IT expertise Design & Delivery • Act as design authority for low-level designs for live and ad-hoc projects., • Own and manage critical design changes to live and ad-hoc builds, ensuring all changes are controlled, communicated, and implemented effectively to minimize risk and maintain system integrity. • Drive the globalisation of live design approaches, ensuring consistency, scalability, and alignment with international standards and practices across regions. • Oversee installation, commissioning, documentation, and handover of new systems and major technical changes • Ensure projects are delivered on time, on budget, and to specification, following best practices and company standards Collaboration & Knowledge Transfer • Establish mechanisms for effective collaboration with Operations, Support Engineering, PMO, and Sales/Solution Architects • Drive knowledge sharing and process alignment across global teams Standardisation & Compliance • Ensure global consistency in technology, tools, and processes, • Maintain compliance with company policies, SOPs, and security standards (including SOC 2) • Continuously identify and implement process improvements Escalation & Support • Serve as the escalation point for Tier-3 support during live events, • Oversee root cause analysis, corrective and preventative maintenance, and system upgrades Reporting & Governance • Track global team skillsets and performance, • Provide regular status reporting and strategic technical advice to senior management, • Develop and manage capital and operating budgets Additional Requirements • Occasional travel (approximately 20%), • Point of escalation for major customer impacting issues, • Strong judgement, critical thinking, communication, and adaptability, • Ability to mentor and train teams on technical and mental models Experience/Knowledge: The Director, Live Engineering, must have the following skills and experience. • Industry experience, at least 10 years in progressively senior technical roles within live broadcast or media environments, including planning and executing complex live projects. • Proven leadership and mentoring ability, experience leading a global engineering team, driving team development, and fostering technical excellence. • Deep technical expertise, strong background in broadcast systems design, build, Tier-3 support, and IP-based workflows, with detailed knowledge of live television and production systems, transmission/decoding, signal quality analysis, and broadcast test equipment. • Strategic and operational excellence, demonstrated ability to deliver process standardization, efficiency improvements, and long-term technology strategies, while managing vendor relationships, budgets, and resource planning. • Strong communication and collaboration skills, excellent customer-facing communication skills, documentation standards, and ability to work effectively with cross-functional teams (Operations, PMO, Solution Architects, Sales). • Change and project management proficiency, familiarity with change management processes, system commissioning, and best practices for design and documentation. • Problem-solving under pressure, proven capability in escalation management, and troubleshooting in high-pressure live environments. • Self-motivated and adaptable, resourceful in maintaining and growing technical competency, with a clear understanding of broadcast design principles and emerging IT technologies. Personal Skills: • Strategic Self-Starter, highly motivated and proactive, with the ability to quickly assimilate complex global requirements and drive initiatives independently. • Collaborative Leader fosters a culture of teamwork and knowledge sharing across diverse, international teams to achieve common goals. • Integrity & Accountability, demonstrates honesty and a strong sense of ownership, ensuring decisions and actions reflect organisational values and global standards. • Adaptable & Committed, Flexible and prepared to operate across time zones and outside standard hours when necessary to deliver critical outcomes. • Risk-Aware Decision Maker, Applies a logical, thorough approach to tasks, with a strong focus on risk management and governance for live system changes in a global environment. • Calm Under Pressure, thrives in fast-paced, high-pressure situations, responding decisively and calmly to evolving priorities and complex challenges. • Influential Communicator possesses exceptional interpersonal skills, able to engage and influence stakeholders at all levels worldwide, including presenting strategic initiatives to secure buy-in and alignment Benefits include: • 25 days annual leave per annum, plus bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme, • Income protection and life assurance benefits, • Regular wellness and engagement events, • Performance recognition awards

We are very excited to present this new role, it's perfect for an ambitious leader looking to steer an experienced team to new heights utilising their commercial marketing experience. As a Commercial and Marketing Manager, you’ll play hands-on role to support and lead the commercial strategy across marketing and product functions. Reporting directly to the Director, this position is responsible for executing commercial and marketing plans to build brand visibility, revenue growth, customer acquisition and retention. This role brings together practical execution, data-driven insight, and leadership to achieve commercial success. Key Commercial Responsibilities Strategic Ownership: • Execute marketing and product strategies aligned with company goals., • Support the product portfolio performance, ensuring profitability & market relevance across all product lines., • Assist in forecasting and managing revenue targets across marketing and product lines., • Manage the marketing budget to ensure efficient allocation and strong ROI., • Identify and support delivery of new or expanded revenue opportunities., • Present key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget, and with clear ROI. Brand and Market Positioning: • Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty., • Oversee paid media, SEO, email, organic social, partnerships, and offline marketing., • Create and manage PR initiatives including media relations, press releases, and press trips., • Contribute to pricing strategies and revenue models for products and campaigns., • Monitor competitor activity and market trends to inform commercial strategy. Partnerships & External Relations: • Build and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners., • Support commercial negotiations with suppliers and external partners., • Manage agencies and retainer partners to ensure commercial value and alignment. Performance & Data-Driven Decision Making: • Use customer and campaign data to refine messaging, product positioning, and performance., • Track and report on campaign and product performance, optimising strategies based on insights., • Conduct strategic marketing and product analysis to guide commercial decisions. Team Leadership & Development: • Lead, mentor, and support a small cross-functional team across the marketing and product departments, • Set clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus., • Align team objectives with business goals and ensure high performance across all commercial functions. About You You’re the perfect fit if you: o Proven experience in a commercial, product, or marketing management role within the travel industry. o Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. o Excellent communication and negotiation skills, with confidence in representing the business externally. o Experience leading and developing small teams. o Strong analytical skills, with the ability to interpret data and make commercially sound decisions. o Understanding of product development, contracting, and supplier negotiation. o Bring experience or a strong understanding of the Latin American tourism sector. o Have excellent communication skills and enjoy collaborating across departments. About Us Latin Routes is no ordinary tour operator. What began in a small office above a pizza shop has grown into one of the UK’s leading and award-winning specialists in travel to Latin America. Today, we’re proud to create Truly Individual Holidays tailored to each client. Our passionate team of Travel Specialists use their first-hand knowledge and love of Latin America to design unforgettable journeys and help every traveller plan the trip of a lifetime. The Details The role is offered on a hybrid basis, working from the office in Kingston Upon Thames on Tuesdays and Thursdays. This enables the team to be together for collaboration and support; there is a bright and vibrant atmosphere in our office and the team regularly socialise both at company events and informally. The hours for this role are 9am – 5:30pm, Monday to Friday, with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. The salary bracket for this role is £40,000 to £50,000 dependent on experience. Our employees also receive the following benefits : • 24 days holiday (increased every two years), • Birthday Day off (or Friday if it falls on a weekend!), • 10 days leave for FAM trips, • Personal FAM allowance to travel within Latin America, • Health and Wellbeing perks such as Benenden Health and Specsavers. Our Vision & Mission ‘To be recognised as the best in what we do, by all those involved – our customers, our employees, and our partners’ We understand that true success comes from nurturing the people and environments behind the business, as well as those in front of it. It's for this reason that we have clear company values that underpin everything that we do as a business, and how we act as an employer. Each of our five core values has its own team, made up of employees from across the company, and led by an appointed Value Ambassador. These teams are responsible for ensuring their value is consistently upheld and interwoven into everything we do: through actions, activities, policies and other efforts, which are regularly monitored, changed and adapted according to our ever-evolving needs

Company Profile: Ocuco Limited is a leading software solutions provider in the eyecare industry, dedicated to helping eyecare professionals streamline their operations and provide exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service. OptiCommerce is part of the Ocuco group and is the leading independent digital marketing and web provider in the optical sector, with clients in the UK, Ireland, the Nordics region, Canada and the US. Job Description: Join Ocuco Ltd. as a Digital Marketing Executive and become an integral part of our dynamic, multinational Client Marketing team based in London. Reporting to the Head of Client Digital Marketing, the successful candidate will play a key role in developing and executing innovative digital strategies. This position involves working with clients across the UK & Ireland, the US, Canada, and the Nordics, as well as maintaining communication with prospective clients worldwide. The role requires a high level of attention to detail, strong organisational abilities, and excellent communication skills. Occasional travel to optical trade shows in the UK will be expected. This is a hybrid role, with a requirement to be in the office three days per week. Responsibilities: • Plan and execute social media content for clients, • Review your own and colleagues’ client social media content, • Ensure all content meets quality standards before submission to the manager, • Schedule social media posts using specialist delivery platforms, • Liaise with clients to gather social media assets, blog content, and briefs, • Coordinate with third-party vendors to support content delivery, • Build bespoke client content calendars based on briefs, seasonality, and industry trends, • Assist in compiling advanced customer reports using multiple data sources (e.g., Google Analytics, Google Ads, WooCommerce, bespoke platforms), • Monitor and report on paid campaign budgets (Google Ads, social media ads, etc.), ensuring appropriate spend management, • Respond to client communications (calls, emails, etc.), providing timely and appropriate resolutions, • Support the Client Marketing Team in their day-to-day activities, • Accurately complete tasks on time using provided tools and platforms, • Contribute positively to a collaborative team environment, where each member plays a valued role The minimum requirements are: • A qualification in Marketing, Business, Languages or related field., • 2+ years of experience in crafting and executing social media content for clients., • Demonstrated ability to thrive in a fast-paced environment., • Proficiency in executing B2C/B2B content across diverse social media platforms., • Exceptional attention to detail and ability to understand and execute marketing briefs accurately., • Strong organisational and planning skills., • Fluency in English (both verbal and written)., • Advanced proficiency in Microsoft Office Suite. The ideal candidate will also have: • Certification in Meta ads or other relevant marketing platforms., • Experience with content scheduling platforms such as Publer, Buffer, and Hootsuite., • Previous success in building, executing, and analysing Meta Ads/LinkedIn Ads campaigns., • Familiarity with content/blog platforms including WooCommerce and Google Business., • Ability to collaborate effectively with internal and external stakeholders., • Positive attitude and proactive approach to delivering high-quality results., • Prior experience in the healthcare or eyewear sectors.

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!

Who we are: Founded over 35 years ago, Humax Electronics has built a global reputation as a trusted technology company specialising in smart home and mobility solutions. Originally recognised as one of the world’s leading manufacturers of set-top boxes and connected devices, Humax successfully evolved beyond consumer electronics to become a forward-looking Total Mobility Solution Provider. In its home market of Korea, Humax is one of the major Charge Point Operator (CPO) and smart parking service provider, managing thousands of charging points and mobility assets nationwide. Building on this operational expertise, Humax is now expanding its EV charging business across Europe, with a strong focus on the United Kingdom, Germany, and the Netherlands. In the UK, Humax combines its proven technical capability with a deep understanding of local market needs—developing reliable, installer-friendly EV chargers designed to meet both domestic and commercial applications. Humax is committed to delivering high-quality products, reliable service, and long-term partnerships that support the UK’s rapidly growing EV ecosystem. About the Role: The B2B Senior Business Development Manager – EV Solutions will own business development across HUMAX’s defined B2B territories, focusing on segments such as: • Automotive OEMs and dealer groups, • Fleet and corporate fleets, • Leasing, rental and salary-sacrifice providers Reporting directly to the Business Development Director, this role is responsible for building a high-quality pipeline, securing strategic partnerships and converting opportunities into long-term programmes using HUMAX’s EV charger portfolio (e.g. MX7 home/reimbursement, MX22 depot/workplace). The ideal candidate combines strong B2B hunting skills with the ability to work closely with technical, product and software integration teams – acting as a central interface between customers, partners and HUMAX’s internal organisation. Key Responsibilities: • B2B Business development & Deal Execution, • Define and execute Humax’s go-to-market strategy for the UK to win major charging partnerships with leading automotive partners such as OEMs and dealer groups, Fleet, Fleet manager, BVRLA brokers and rental & leasing companies., • Identify, build, and nurture strategic partnerships with key industry stakeholders — including eMSP platforms, major installer/contractor and technology partners — to strengthen Humax’s market position and ecosystem presence, • Continuously explore new partnership opportunities that expand Humax’s ecosystem and accelerate adoption in B2B markets, • Manage full business cycle from prospecting, proposal, negotiation, and contracting, delivering through to seamless partner onboarding and account activation, • Contribute insight from B2B customers into HUMAX’s product roadmap and Go-To-Market priorities., • KPI Management, • Manage pipeline & CRM, annual forecasts, reports to track reliable sales volume ensuring that all B2B initiatives achieve agreed commercial and operational objectives., • Collaborate with Marketing, Product, and Operations teams to ensure partner onboarding is seamless, • Deliver training and coaching to automotive partner with guidance on Humax’s solutions, ensuring smooth onboarding, launch and ongoing account development., • Market & Competitor Insight, • Provide strategic direction by analysing market dynamics, emerging technologies, and competitive developments within the UK EV charging and energy ecosystem., • Continuously assess government policy trends, industry regulations, and funding programs to anticipate future opportunities and risks., • Translate these insights into long-term business vision, product roadmap guidance, and go-to-market priorities that position Humax as a leading and trusted EV charging brand in the UK., • Lead internal alignment across teams by communicating clear strategic objectives derived from market intelligence and competitor benchmarking. Requirements: • 5–10+ years of progressive sales or business development for EV charging experience in one or more of the following areas: Fleet, OEM/Dealer group, leasing, automotive, related clean mobility sectors. • Strong communication and presentation skills, capable of engaging stakeholders from operational level to senior management., • Proven success leading sales operations with revenue and P&L responsibility., • Proven track record of leading cross-functional teams including sales, marketing, and technical operations, ensuring alignment and delivery against shared business objectives., • Demonstrated success in building strategic partnerships with energy providers (DSOs), OEMs, leasing companies, or eMSP platforms to create sustainable business ecosystems., • Proven ability to implement and manage CRM and pipeline management systems to track business performance and forecasting accuracy., • Demonstrated ability to structure, negotiate, and close large-scale commercial deals., • Strong knowledge of UK EV infrastructure policies, OZEV grant schemes, and building regulations impacting residential and commercial charging deployment, • Self-starter mindset, comfortable working in a fast-growing, entrepreneurial environment with evolving processes. Why Join Humax Join a fast-growing global brand that combines decades of engineering excellence with a bold vision for sustainable mobility. You’ll play a key role in shaping Humax’s EV charging presence in the UK while working with a passionate, collaborative European team. Benefits • Competitive base salary: + £70,000 per annum (depending on experience)., • Performance-based bonus scheme linked to KPI achievements and business results., • Company car allowance and mileage reimbursement for business travel., • Hybrid working model, combining office collaboration with flexible remote work., • Opportunity to join a fast-growing, innovative EV technology company with clear career progression pathways and international exposure.

Sales Manager (Hard Facilities Maintenance).OTE) + Uncapped Commission + Company Technology Package + Paid travel + Training + 25 Days + Bank Holidays + Free On Site Parking + Company Events.Are you a keen salesperson, with experience in the hard FM industry, looking to join a well-established M&E c

: London | Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Global Benefits Manager, you will support the delivery and continuous improvement of BCG’s employee benefits programs across the world. This role focuses on the operational and analytical aspects of Health, Life, Disability, and Business Travel Accident benefits. You will play a key role in ensuring plan effectiveness, compliance, and value, while contributing to the Global Benefits Centre of Expertise (COE)'s strategy through data analysis, stakeholder collaboration, and process enhancement. You will work closely with other members of the COE, and collaborate with BCG HR, Finance, Procurement teams, and external vendors to ensure delivery of compliant, cost-effective, and employee-centric benefits solutions. *Key Responsibilities * Program Support & Technical Execution • Support the ongoing management and periodic review of insured benefits programs (e.g., Healthcare, Life, Disability, Business Travel Accident, AD&D, Retirement, Work-Life Harmony)., • Conduct benefit plan benchmarking and analysis to ensure alignment with BCG’s talent and business needs., • Collaborate with brokers and insurers during insurance renewals, ensuring accurate data is provided and analyzed to support decision-making., • Monitor claims trends using insured data and ICD coding to generate actionable insights for health and wellbeing strategies., • Act as a knowledgeable partner to local and regional HR and Finance teams, providing guidance on plan administration, costs, and processes., • Support the use and optimisation of the MyBenefits platform, working with COE team members focused on technology and enablement to drive user engagement and operational efficiency., • Identify opportunities to streamline benefits processes and standardise documentation across countries., • Help ensure compliance with global governance and local regulatory requirements across benefits programs. *Skills and Competencies * Aligned with the MSD1 BST Core Competencies, successful candidates will demonstrate: Technical & Functional Expertise • Strong knowledge of insured employee benefits programs (e.g., Healthcare, Life, Disability, Business Travel Accident, AD&D) and insurance fundamentals., • Experience with plan documents, vendor communications, and data analysis., • Structured and analytical thinking with the ability to identify trends and translate data into insights., • Demonstrates ownership of deliverables and effectively manages timelines and priorities., • Strong written and verbal communication; able to explain technical content clearly., • Adapts tone and messaging based on audience; contributes to discussions and team meetings confidently. Teaming & Collaboration • Builds effective working relationships across functions and geographies., • Provides support and guidance to local HR contacts; shares expertise to build capability in others., • Demonstrates integrity, confidentiality, and respect in all interactions., • Contributes to an inclusive work environment and embodies BCG’s values and culture. What You'll Bring • 6+ years of relevant experience in benefits management, broking, or consulting, ideally in a multinational or matrixed environment., • Working knowledge of employee benefits regulations and insurance market practices across the world., • Experience with data analysis and reporting in Excel; comfortable in presenting findings in PowerPoint., • Exposure to digital benefits platforms and an interest in technology-enabled solutions., • Proficiency in a second language is a plus. Who You'll Work With • The Global Benefits COE team to support more senior COE team members, contribute insights and drive shared goals., • Benefits brokers and vendors to coordinate plan updates and issue resolution., • Global, regional, and local HR and Finance teams on implementation and problem-solving. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Job Description Senior Internal Auditor Location: London based – 3 days per week required in office Contract Type: Full time/Permanent Salary – circa £80,000 per annum, dependent on experience Bonus – 5% Contributory pension – up to 7.5% (employee) 15% (employer) 28 days holiday + bank holidays, rising to 30 days after 5 years continuous service Closing date : Wednesday, 7th January 2026. About Us Sizewell C is one of the UK’s largest and most significant infrastructure projects. Backed by a consortium of government, energy and institutional investors, we are progressing through the development phase as we prepare to build, commission, operate and ultimately decommission a new nuclear power station on the Suffolk coast. The Opportunity We’re looking for a Senior Internal Auditor to help deliver high-quality, independent assurance across financial, operational, compliance and project-related activities. Reporting to the Internal Audit Manager / Head of Internal Audit, you will deliver audit engagements in line with the IIA’s Global Standards and support the ongoing development of our audit approach as the project evolves. What You’ll Be Doing • Planning, delivering and reporting on internal audit engagements., • Leading and overseeing outsourced audit teams through all stages of the engagement., • Testing and documenting controls, processes and governance arrangements., • Carrying out interviews with stakeholders to understand and assess business activities., • Producing clear working papers that support audit findings and recommendations., • Proposing practical improvements that strengthen risk management and internal control., • Drafting concise audit reports and presenting these to process owners., • Following up on agreed actions and monitoring progress., • Building strong working relationships with stakeholders across the project., • Supporting risk assessments and contributing to the design of audit methodology., • Working closely with other assurance functions to align activity and avoid duplication., • Ensuring compliance with audit standards and contributing to continuous improvement. You’ll also have: • Strong working knowledge of corporate governance, risk and internal controls., • Experience leading audit or advisory engagements., • Clear analytical, problem-solving and report-writing skills., • Strong communication skills and confidence influencing at different levels., • Experience of working with the Three Lines of Defence model., • Good IT capability, including MS Office; exposure to audit software is an advantage., • The ability to balance multiple priorities in a fast-moving environment., • Degree in Finance, Business, Economics or a related discipline. The Sizewell C team is one of the most exciting and largest new megaprojects in the UK, whilst being at the forefront of the UK’s climate change agenda and energy policy. We have begun constructing a 3.2-gigawatt nuclear power station on the Suffolk coast in the East of England replicating, wherever possible, the design used for Hinkley Point C, another nuclear power station being built in Somerset. When built, Sizewell C will be one of the largest power stations to operate in the UK. The power station will generate low carbon electricity for at least 60 years, supplying over 6 million homes and supporting around 7% of the UK’s current electricity needs. Our vision is to Lead The Way On Nuclear . We want Sizewell C to define what good leadership for the nuclear industry and British infrastructure looks like and deliver on it. We understand the feats of organisation, logistics, collaboration and imagination that building nuclear requires. We are building for the next generation for their home-grown energy, energy price stability and ultra-low carbon power in abundance. We also want to set the benchmark for maximising long-lasting social value as we build and demonstrate how smart collaboration can work for the benefit of communities – locally, regionally and nationally. We are the first nuclear power station in the UK to be funded under the Regulated Asset Base funding model (RAB). Our largest shareholder is the UK Government, alongside equity partners La Caisse, Centrica, EDF and Amber Infrastructure. Sizewell C operates within a complex and fast-moving stakeholder environment, engaging with a wide range of partners including government bodies, regulators, local communities, supply chain partners, and international collaborators. This makes Sizewell C a uniquely stimulating place to work — where navigating evolving priorities, balancing interests, and building trusted relationships is just as critical as technical excellence. For those who thrive in dynamic, multi-dimensional settings, it offers unmatched professional challenge and growth. When joining Sizewell C, you may wonder why you are contacted by colleagues with an EDF email or see the EDF logo on portals that you access and/or documentation you receive; this is because we have partnered with EDF for the provision of a number of support services whilst we complete a successful transition out of the EDF group. At Sizewell C we encourage and embrace diversity and how it can improve our experience and performance at work. It is a requirement that those who join us have the right to work in the UK. Whilst sponsorship may be a possibility that we can explore, we are fully committed to local recruitment where possible, and those already holding the right to work in the UK. To be appointed to this role, you will need to meet the criteria for Security Vetting, which will, ordinarily, require you to have been a resident of the UK for at least three of the past five years. By submitting an application to this role, you acknowledge that you have read and understood Sizewell C’s employee ___ and EDF's employee ___. Just to let you know, EDF will be processing and sharing information about your application on behalf of Sizewell C.

Lift EngineerLift Service, Lift Repair Lift Industry Twickenham, West London Salary:£50,000 £55,000 (DOE) Benefits:Highly attractive paid overtime available, £500/week standby, all travel expenses & travel time paid door-to-door, NVQ 4 or management progression opportunities Commutable from:Twickenham, Hounslow, Uxbridge, Hammersmith, Ashford, Staines, Richmond, EalingMarmon Lift Recruitmentis now loo...

£37,000 - £43,000 per annum dependent on experience Customer Insight & Intelligence Lead Up to £37,000 - £43,000 per annum, dependent on experience Permanent London Hybrid We are looking for a Customer Insight and Intelligence Lead to join Saga’s Insurance business at a pivotal point in our transformation journey. At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help them at various stages of their lives. In this newly created role, you’ll report to the Chief Operating Officer and be responsible for driving measurable improvements in customer experience, satisfaction, and retention on our PMI and Travel journeys. As Customer Insight and Intelligence Lead, you’ll be responsible for transforming customer data into actionable insights that drive continuous improvement across the customer journey. This role combines advanced analytics, business intelligence, and a deep understanding of customer behaviour to inform strategic decisions and operational enhancements. By integrating data from multiple sources—including Voice of Customer (VoC), complaints, transactions, journey analytics, conversations, and retention metrics—the role ensures that every improvement is grounded in robust evidence and delivers measurable value for both customers and the business. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office roughly once a week, allowing us to collaborate and share success as a business. There will also be adhoc visits to Folkestone in Kent to meet with the wider operations team. Role Responsibility As our Customer Insight and Intelligence Lead you will be responsible for aggregating and analysing data from VoC surveys, complaints, transactions, customer journeys, conversations (e.g., call/chat logs), and retention/churn metrics to identify trends, pain points, and opportunities for improvement. Other responsibilities will include: • Develop actionable insights and recommendations that inform customer journey enhancements, product/service design, and operational processes., • Build and maintain dashboards, reports, and presentations that communicate findings clearly to stakeholders at all levels, using data visualization and narrative techniques., • Work closely with CX, product, marketing, operations, and technology teams to ensure insights are embedded into decision-making and drive cross-functional improvements., • Use analytics to map and optimize end-to-end customer journeys, identifying friction points and prioritizing interventions that will have the greatest impact on satisfaction and retention., • Establish feedback loops to monitor the impact of changes, measure outcomes, and refine strategies based on real-world results., • Ensure data integrity, compliance, and best practices in data management, working with IT and data governance teams as needed., • Stay up to date with the latest trends in customer analytics, data science, and insurance industry best practices. The Ideal Candidate As our Customer Insight & Intelligence Lead you will have proven experience in customer insight, data analytics, or business intelligence roles, ideally within insurance or a regulated industry. You will need to have experience within a large-scale customer operation, ideally from the Insurance industry, but we consider applicants from other regulated areas. You will also be able to demonstrate the following skills and experiences; • Strong analytical skills with proficiency in data analysis tools (e.g., SQL, Python, R, Tableau, Power BI)., • Experience integrating and analyzing multiple data sources (VoC, complaints, transactions, journey analytics, etc.)., • Ability to translate complex data into clear, actionable insights and recommendations., • Excellent communication and stakeholder management skills., • Experience with customer journey mapping and process improvement methodologies., • Knowledge of data privacy, compliance, and governance requirements., • Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics, Statistics, Marketing, or similar) Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3390

£60,000- £70,000 (depending on experience) Commercial Lead – Magazine Publishing Salary £60,000 to £70,000 depending on experience Permanent Hybrid London/ Folkestone Saga Magazine is looking to appoint a new Commercial Lead for 2026! You’ll be joining the UK’s biggest subscription based monthly publication in the UK with an accolade of recent awards. As the Commercial Lead, you will work closely with our renowned Editorial Director and Chief Data & Strategy Officer. You’ll be a credible commercially minded individual, able to oversee business development and revenue generation of the full omnichannel magazine. Having an entrepreneurial approach where you can leverage our multi-award-winning magazine content to maximise our commercial performance across multiple revenue streams. You will also be working with the Magazine Editorial team, key external agency partners and the Head of Finance as required, you will manage the full publishing revenue budget, which is comprised primarily of the magazine subscriptions, and advertising revenue, both internal and external. For subscriptions you will have line management of the Marketing Audience Manager, while for external advertising, you will manage our agency relationship. Internally you will work closely with our business units (Travel, Insurance, Money and new business), to ensure we’re optimising our promotional activity for the business as a whole. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office a minimum of 2-3 times a week, allowing us to collaborate and share success as a business. On occasions, you may need to visit our Head Office in Folkestone, Kent. Role Responsibility Fully owning and managing the Publishing revenue streams, from our internal advertising of our Business Units, our External advertising across both Print and Digital formats, and our Subscription revenue of the Magazine. Working as the Commercial Lead in the Publishing team you will be responsible for the following: • To implement strategies to increase revenue from all our channels including Magazine (Print, Digital, Subscription, Newsstand etc.), Digital content such as Newsletters, Emails, Podcasts, Video content, social media etc., • Aligning of our advertising copy to our Editorial content., • Implement strategies to increase onward traffic from the magazine section of the website to the Business Units and lead the cross-department conversation about how value is assigned to this traffic., • Work with the Editorial team to collate and present key insights and data for monthly Business Updates to the leadership team., • Establishing sales targets for both advertising and subscriptions and driving the performance of both to ensure targets are met., • Working with finance to produce the monthly forecast and annual budget for the Publishing revenue, • Help oversee and negotiate contracts as required with new clients., • Work with the Digital and Data teams to ensure our website, and data insights are aligned to Publishing’s needs., • Identify profit-making brand extension opportunities and take the lead in securing sponsorships, networking with key external stakeholders and getting new projects off the ground., • Reviewing and developing operational processes to improve the performance and maximise growth of the partnerships where appropriate., • Working together with the other Saga Business units to promote the Saga brand., • Managing risk assessments for any new initiatives., • Staying aware of the latest trends and developments in the industry, ultimately being in tune with our customer and what other products and brands align to their needs and interests but do not step into our portfolio of products here at Saga People management, relationships and account management responsibilities; • Managing all daily commercial operations and partner with the existing editorial team., • Line management of the Market Audience Manager, who is responsible for the delivery of our Magazine subscriptions performance., • A Strong understanding and ability of forecasting sales volumes with extensive budget management and contract negotiations., • Integrity and objectivity, capable of selling ideas and implementing change., • Significant Account management experience in the publishing and/or digital media sector., • Clear experience managing advertising and affiliate budgets and P&Ls., • Clear understanding of advertising and affiliate reporting and data tools., • Able to apply KPIs to monitor, project, and drive performance., • Can work as part of a team and capable of delivering to tight publishing deadlines., • Naturally analytically with the ability to challenge and think outside the box; able to demonstrate curiosity and a drive to continually innovate and improve processes., • Demonstrates resilience and an ability to deal with demands placed on them, able to work calmly under pressure maintaining an ability plan for, and work to, tight deadlines., • Can deliver high quality, accurate output at pace and able to quickly adapt to changing environments, consistently setting high standards and driving performance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/40191/3386

Joinery Site Manager Permanent - May also consider freelance £45 55k (Neg) + All travel expenses paid The Client Our Client supplies bespoke joinery to the commercial, leisure, healthcare, education and fit-out sectors. They design, manufacture and install internal bespoke joinery and acoustic panelling as well as a range of fire-rated and specialists doorsets. The Role We are looking for a highly skilled and experienced Joinery Site Manager to lead and oversee joinery operations on our construction sites in the UK. The Joinery Site Manager will be responsible for managing a team of joiners, ensuring the successful completion of joinery projects, and maintaining high-quality standards. The ideal candidate should have a strong background in joinery, good leadership & communication skills, and a commitment to safety and quality. Your role will be to manage 2-3 projects. You will liaise between the installation team, main contractor, client and design/manufacturing team back at the companies main offices. This will involve managing your own diary, probably on site 4 days a week and one at home, completing paperwork and having meetings with managerial team. As you will be working on several projects, in and around the London area, you must be happy to travel. Key Responsibilities Site Management: Plan, coordinate, and oversee all joinery activities on the site, including resource allocation & monitoring output, identifying recording, and managing variations, managing & recording deliveries using the digital tools available. Maintain all site records as appropriate. Quality Control: Ensure that all joinery work meets the company's quality standards and complies with industry regulations and building codes and achieve right first time handover to client. Using digital tools available to photograph and sign off. Efficiently manage protection and defects where required. Fire Doors: Oversee the installation of 3rd party approved fire door installations ensuring appropriate records are maintained by all stake holders Team Leadership: Work alongside as necessary, supervise and lead a team of joiners and carpenters, providing guidance, training, and motivation to achieve project goals. Health and Safety: Enforce and promote strict adherence to health and safety regulations and best practices to maintain a safe working environment. Carry out a record regular tool box talks and update RAMS. Material and Equipment Management: Carry out the take off and site measures for materials and advise on appropriate labour hours for variations. Ensure materials are stored safely, securely and in an appropriate condition. Client Communication: Maintain excellent communication with clients, project stakeholders, and subcontractors to address project requirements and issues. Attend ad hoc and planned meetings on site and at head office if required. Client Communication: Maintain excellent communication with clients, project stakeholders, and subcontractors to address project requirements and issues. Attend ad hoc and planned meetings on site and at head office if required. Progress Reporting: Regularly report on project progress and timelines to project manager and project stakeholders. Problem-Solving: Identify and address any challenges, technical issues, or delays in joinery work promptly and efficiently. Commercial Control: Identify variations, challenge labour costs, assist with month end valuation. Documentation: Maintain accurate records using the means provided: mainly electronic (remote) Quality Assurance: Implement quality assurance processes and conduct inspections to verify the quality of joinery work. Continuous Improvement: Identify areas for process improvement and efficiency gains within the joinery department. On the tools: Dependent upon project size, scope of works or project progress you may be required to work on the tools in the role of working foreman. Aftersales: from time to time you will be required to attend to aftersales and remedial work this may be to supervise and or assist directly Qualifications Proven experience in joinery and woodworking, with at least 5 years of experience in a supervisory or managerial role. Ideally qualified to SMSTS, minimum SSSTS. CSCS Card Driver's License TPBN1_UKTJ

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