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Technical Officer Location: Grantham Contract Type: Temporary Fixed Term Contract 6-9Months Reporting To: Quality Manager Purpose of the Role As with any company, a subject expert requires a support team member to help ensure that the supply chain is safe and meets legal and customer requirements. Be part of a small team that works with suppliers to provide the necessary due diligence, confirming that the information will be accurate within SMILE and Foods Connected systems. Work closely with suppliers to ensure they understand the business requirements and provide the correct level of documentation that contains all necessary information. Drive ongoing improvement in supplier approval and maintenance, supporting internal team members and external suppliers on that journey. Key Responsibilities Documentation Maintain guidance documents, support materials, questionnaires, and Supplier Assessment Questionnaires (SAQs) within Foods Connected and Smile systems. Support Supplier Assurance Managers in achieving compliance targets. Request documentation via Foods Connected for Quality Assurance Manager (QAM) review and sign-off. Compile and present KPI reports from system data for business-wide discussions. Supplier Approval Ensure accurate supplier setup in Smile and Foods Connected systems. Build relationships with suppliers and manage inquiries related to compliance and documentation. Review and analyse supplier information to ensure completeness and suitability for approval. Challenge and validate new supplier requests, ensuring forms are correctly populated before setup. Update Foods Connected with retailer-approved supplier lists. Supplier Support Communicate Pilgrims Europe ingredient and meat requirements to suppliers. Provide system-related support to suppliers. Ensure suppliers maintain accurate and up-to-date information in Smile and Foods Connected. Monitor and report on supplier performance metrics. Specification Team Support Ensure accuracy of information provided to the specification team across systems. Assist with raw material specifications as needed. Collaborate with the specification team to manage priorities and respond to urgent requests. Manufacturing Site Support Ensure site teams have access to required information. Assist sites during audits by retrieving documentation or liaising with suppliers. Educate site teams on ingredients and meat-related matters. Continuous Improvement Proactively challenge existing processes to identify and implement improvements. Flexibility Provide support to other team areas as needed. KPI Maintenance Maintain and report key performance indicators. Offer general support to the wider team. Requirements Experience in supply chain, procurement, or food production operations (preferred). Familiarity with Foods Connected and Smile systems (desirable). Strong attention to detail and data accuracy. Ability to work independently and manage time effectively. TPBN1_UKTJ