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  • Seamstress
    Seamstress
    1 hour ago
    £20–£28 hourly
    Full-time
    South Kensington, London

    Job Title: In-House Seamstress / Tailor Location: South Kensington, London Start Date: Urgent — we need someone to start this week Contract: Full-time holiday cover for our Head Tailor throughout September, moving to a part-time basis (2 days a week, flexible) from October onwards Salary: £150–£200 per day, dependent on relevant experience About Holden & Hunt Holden & Hunt started as Gormley & Gamble — London's first women-only tailor in the history of Savile Row's 200 years, creating exquisitely crafted garments for discerning women. From bespoke dresses to beautifully finished suits, we specialise in one-of-a-kind, made-to-measure pieces that empower women to feel confident, strong, and utterly themselves. Based in South Kensington and born on Savile Row, our ethos is simple: women deserve tailoring that fits — not just their bodies, but their lifestyles too. We're looking for a meticulous, highly skilled Freelance In-House Tailor/Seamstress to provide full-time holiday cover for our Head Tailor this September, continuing on a part-time basis afterwards. This is a hands-on role at the heart of our bespoke production process — working within a creative, fast-paced environment to craft beautifully finished garments for our discerning clientele. We need someone brilliant, with the most exceptional finishing techniques, to join us urgently — ideally starting this week. Based primarily in our South Kensington atelier, you'll manage client alterations and be responsible for the creation of bespoke garments, from toiles through to finished pieces. Key Responsibilities • Handle all client alterations, from simple adjustments to complex garment reworkings, • Create one-off bespoke pieces, including toiles and final garments, • Assist at fittings when required, ensuring exceptional fit, finish, and presentation, • Collaborate closely with the pattern cutter, design, and fitting teams to bring each client's vision to life, • Ensure all garments meet Holden & Hunt's exacting standards of quality and craftsmanship, • Manage your own workload effectively, balancing multiple projects and deadlines What We're Looking For • A meticulous approach and an exceptional eye for detail and precision — nothing less than perfect finishing will do, • Proven experience as a seamstress or tailor within a bespoke, couture, or luxury fashion environment for 10+ years, • Technically very accomplished, with expert hand and machine sewing, garment finishing, and complex alterations, • Proven experience with luxury garment finishing techniques, • Exceptional skill and confidence working with delicate fabrics, particularly silk, • Preferably formally trained — Savile Row or another renowned institution — though this is not essential, • Smartly dressed and well presented at all times, particularly during client fittings and while in the studio; first impressions matter to us, • A genuine team player who goes above and beyond, • Ability to work quickly and independently while maintaining exceptional quality, • Strong communication skills and a friendly, collaborative approach during client fittings, • A genuine love for beautiful clothes and empowering women through your craft, • Previous tailoring or luxury womenswear experience strongly preferred, • Pattern cutting experience advantageous but not essential Additional Info • This role starts as freelance, with the intention to move to a permanent position for the right candidate, • From October, we need someone available 2 days a week — we're flexible on which days To Apply Please send your CV, along with two examples of your best work — the pieces of sewing you're most proud of — by email. Given how urgently we need to fill this role, applications will be reviewed on a rolling basis, so please get in touch as soon as possible.

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    7 days ago
    £30000–£37000 yearly
    Full-time
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Workshop Manager
    Workshop Manager
    2 months ago
    £30000–£40000 yearly
    Full-time
    Chigwell

    Role Overview The Workshop Manager will be responsible for managing all aspects of workshop operations, from customer bookings and vehicle workflow management through to technician supervision, quality control, invoicing and compliance. The successful candidate will play a key role in ensuring the workshop operates smoothly, jobs are completed efficiently, customers receive excellent service, and the business continues to grow. This role requires a strong understanding of vehicle servicing and repairs, excellent organisational skills, commercial awareness, and the ability to lead and motivate a team. Workshop Operations & Management • Oversee daily operation of MOT, servicing and repairs., • Manage workshop workflow to ensure vehicles are booked in, progressed and completed efficiently., • Allocate jobs to technicians based on workload and deadlines., • Monitor productivity, labour efficiency and turnaround times., • Ensure all work is completed to a high standard and in line with manufacturer guidelines and industry best practices., • Carry out final quality checks where required before vehicles are returned to customers., • Identify opportunities to improve workshop processes and customer experience. Customer Service & Relationship Management • Act as the main point of contact for customers throughout the repair and servicing process., • Provide professional advice regarding vehicle maintenance, repairs and recommendations., • Communicate clearly with customers regarding diagnosis, costs, progress updates and completion times., • Handle customer queries, concerns and complaints professionally and promptly., • Build strong relationships with repeat customers and ensure a high level of customer satisfaction., • Ensure customers receive transparent explanations of work required and completed. Booking, Scheduling & Workflow Control • Manage all workshop bookings, MOT appointments, servicing schedules and repair jobs., • Plan daily and weekly workshop capacity., • Prioritise urgent repairs while maintaining efficient workflow., • Coordinate MOT slots, diagnostics, servicing and repair requirements., • Ensure customers are kept informed of appointment changes or delays. Estimates, Invoicing & Commercial Management • Prepare estimates and quotations for repairs and maintenance work., • Gain customer authorisation before additional work is carried out., • Manage job cards, invoices and payment processes., • Ensure accurate recording of parts, labour and additional charges., • Monitor workshop profitability and identify opportunities to improve revenue., • Work with suppliers to ensure competitive pricing and availability of parts., • Monitor outstanding payments and support effective financial control. Health & Safety, Compliance & Standards • Ensure the workshop operates safely and complies with all relevant health and safety regulations., • Maintain a clean, organised and professional working environment., • Maintain compliance with MOT standards and industry regulations., • Ensure tools, equipment and machinery are maintained and fit for purpose. Stock, Equipment & Supplier Management • Monitor workshop stock levels, consumables and commonly used parts., • Order parts and manage relationships with suppliers., • Ensure efficient use and maintenance of workshop equipment., • Manage external suppliers, recovery companies and specialist repair partners when required. Skills & Experience Required • Previous experience managing an automotive workshop., • Strong knowledge of vehicle servicing, repairs and diagnostics., • Experience working with technicians and managing workshop workflow., • Excellent customer service and communication skills., • Ability to manage multiple jobs and priorities in a busy environment., • Commercial understanding of workshop operations, labour sales and profitability., • Strong organisational and administrative skills., • Ability to use workshop management systems, booking software and invoicing systems., • Previous experience within an MOT testing environment., • MOT Tester qualification is preferred., • Experience with diagnostic equipment and modern vehicle technologies.

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  • Handyman
    Handyman
    2 months ago
    £30000–£45000 yearly
    Full-time
    London

    We're searching for a full time handyman to join We are looking for an experienced, reliable and highly capable General Builder / Property Maintenance Operative to join our growing team. This is not a specialist trade role. We need someone who is genuinely multi-skilled and able to take ownership of maintaining our portfolio of residential properties. You'll be trusted to diagnose problems, carry out repairs to a high standard, and keep properties safe, compliant and ready for occupation. No two days are the same. You could be repairing a leaking pipe in the morning, installing a fire door in the afternoon, and decorating a property the following day. Responsibilities You should be confident carrying out work including, but not limited to: Plumbing • Diagnosing and repairing leaks, • Replacing taps, toilets, sinks and waste fittings, • Clearing blocked sinks, baths and drains, • Replacing valves, traps and pipework, • General plumbing maintenance Electrical • Fault finding, • Replacing sockets, switches and light fittings, • Installing additional sockets, • Consumer unit (fuse board) replacements, • Hardwiring smoke and heat alarms, • General electrical repairs and maintenance Carpentry • Hanging and adjusting doors, • Installing and repairing fire doors, • Fitting locks, handles and ironmongery, • Building stud partitions, • Skirting, architraves and general finish carpentry, • Kitchen and unit repairs Heating & Hot Water • Diagnosing heating and hot water faults, • Replacing valves, pumps and heating components where appropriate, • Basic boiler fault finding, • Liaising with Gas Safe engineers when specialist work is required Decorating • Preparing surfaces, • Filling, sanding and making good, • Internal painting and decorating, • Minor plaster repairs General Building • Basic brickwork and repairs, • Tiling, • Silicone sealing, • Flooring repairs, • General property refurbishment, • Damp and water damage repairs Furniture & Installations • Flat-pack furniture assembly, • Installing shelving, curtain poles and blinds, • Mounting televisions, • Fitting appliances where required Clearance & External Works • Rubbish removal, • Furniture removals, • Garden clearance, • Fence and gate repairs, • General external maintenance What We're Looking For We're looking for someone who: • Can turn their hand to almost any maintenance or building task., • Takes pride in producing high-quality work., • Can work independently and solve problems without constant supervision., • Has excellent attention to detail., • Is organised and reliable., • Communicates professionally with tenants, landlords and colleagues., • Keeps work areas clean and tidy., • Understands the importance of completing jobs properly rather than taking shortcuts. Essential Requirements • Proven experience in general building and property maintenance., • Strong knowledge across multiple trades., • Full UK driving licence., • Own tools., • Ability to manage your workload and prioritise urgent repairs., • Right to work in the UK. Desirable • City & Guilds, NVQ or equivalent trade qualifications., • 18th Edition Electrical qualification., • Plumbing qualifications., • Experience working in occupied residential properties., • Fire door installation experience., • Experience working with letting agents, housing providers or local authorities. Why Join Us? You'll be joining a growing property company where your work genuinely matters. We maintain a large residential portfolio and are looking for someone who can become our go-to maintenance expert. If you're the type of person who enjoys solving problems, takes pride in your workmanship, and wants a varied role where no two days are the same, we'd like to hear from you.

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