Visitor experience manager jobs in United Kingdom

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. Your New Role… Step into a leadership role at one of the world's most recognisable fan destinations. As Store Manager of the Harry Potter Shop at King's Cross, you'll oversee commercial performance, operations and team development in a fast-paced, high-footfall environment. Located at the birthplace of Platform 9¾®, this is a rare opportunity to take ownership of a unique retail destination visited by Harry Potter fans from around the world every day. If you're an experienced retail leader who enjoys developing teams, driving performance and delivering exceptional customer experiences, we'd love to hear from you. Your Role Accountabilities… Inspire and lead from the shop floor, creating a high-performing culture that empowers colleagues to deliver exceptional service and commercial results. Drive sales performance through effective planning, sales analysis, informed decision-making and a strong understanding of customer and trading trends. Recruit, develop and retain talented colleagues, delivering coaching and training that builds capability, confidence and future leaders. Ensure resources are planned effectively, optimising staffing, scheduling and operational efficiency across the store. Maintain exceptional merchandising standards, bringing the Harry Potter brand to life through engaging product presentation and storytelling. Use customer feedback, mystery shop results and performance data to identify opportunities for improvement and enhance the visitor experience. Champion new ideas, technologies and ways of working that improve efficiency, drive performance and support business objectives. Ensure the highest standards of operational excellence, including health & safety, security, loss prevention and compliance procedures. Qualifications & Experience… Previous Store Manager or equivalent leadership experience with responsibility for commercial and operational performance. Demonstrable experience managing large retail teams within customer-focused, high-footfall or operationally complex environments. Strong commercial acumen with the ability to analyse sales performance. Background in premium, flagship, destination, attraction, entertainment or hospitality-led retail environments. Experience using POS and stock management systems alongside workforce planning, scheduling and payroll processes. Working Pattern… Full-time permanent position based at Harry Potter Shop King’s Cross. 40 hours per week, working across a seven-day rota including weekends and Bank Holidays. Working hours are scheduled between 7:00am and 10:30pm depending on business needs. The role supports a high-footfall retail environment, including peak trading periods and seasonal staffing demands. Occasional travel to Leavesden may be required for meetings and training. #T&R Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at _ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our _ for instructions to submit your request.

Marketing Lead - Events \n £50,000 - £60,000 Base + Bonus \n Hybrid - London \n The Company \n Leading media events business seeks highly accomplished Senior Events Marketing Manager with circa 5 years Exhibition marketing experience to join their high growth team. \n As Senior Marketing Manager, you will have complete bottom-line responsibility for creating and executing innovative, international marketing plans deploying online and offline direct marketing tactics. \n Focused on demand generation and driving leads along the sales funnel you will be working in collaboration with the Marketing Director, Managing Director and Delegates Sales to ensure that you are focusing on areas of attendee marketing across the industry. There is also scope to manage junior members of the team. \n Key Responsibilities: \n\n • Formulating and executing targeted attendee marketing strategies with a goal to drive scale on premium and free visitor reg’s and to drive attendance to the show\n, • Establish close working relationships with their exhibitor clients to create extended campaigns and outreach.\n, • Forging mutually beneficial marketing partnerships with associations and publications with the goal of driving visitor attendance.\n, • Utilising a full range of online marketing tactics, including social media, SEO and PPC\n, • Nurturing customers up the advocacy ladder by engaging them with tailored marketing copy and understanding how to navigate the commercial landscape.\n, • Preparing all promotional copy and collateral for internal and client use\n, • Hitting agreed targets for direct revenue generation, registration numbers and lead generation whilst closely managing the event marketing budget.\n\n Profile of Experience: \n\n • 4+ years event marketing experience preferred, ideally gained within exhibitions\n, • Commercial mindset –Experience in driving leads and footfall with a focus on conversion and ROI Experience with digital marketing (SEO & SEM, social media etc.)\n, • Excellent written & oral communication skills Is a creative problem solver, detail focused and analytically inclined.\n, • Ability to work independently under tight deadlines\n, • Self-driven, results-oriented, with a positive outlook\n\n Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. \n Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

Seva Education is offering an innovative solution to meeting the needs of students with special educational needs and disabilities. \n You will be given an exciting opportunity to work as a part of an expanding group of schools, where your energy and experience will be valued as a part of our aim to meet the varied needs of our students. You will enjoy a high degree of job satisfaction as you have the opportunity to apply your skills to working with students in key stage 2, 3 and 4 and further education. \n Seva Education is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers, prohibition from teaching and the Disclosure & Barring Service. \n \n Job Title : School Administrator (Full Time) \n Job Type : Permanent \n Location : Twickenham \n Salary : £27,729 - £32,454 PA (Full Time) \n Reports to : Executive Head Teacher \n \n PURPOSE OF THE ROLE \n \n Responsible for an effective and efficient clerical and welfare support to the school. \n \n PRINCIPAL ACCOUNTABILITIES \n\n • Providing receptionist support to the school – being the first contact / front line in receiving visitors, staff and pupils to the school.\n, • Providing pupil and staff attendance support to the school.\n, • Managing the staff, pupil, parents and visitor school entry system.\n, • Operating the school’s main telephone, transferring calls, or taking and delivering messages as appropriate.\n, • Managing the school’s main inbox, replying, forwarding messages and making appointments for staff as appropriate.\n, • Managing the school’s public noticeboard, adding and removing content as appropriate.\n, • Updating the school calendar, adding and removing content as appropriate.\n, • Updating the school’s website, adding and removing content as appropriate.\n, • Recording, stamping and posting outgoing mail. Routine word processing, as and when required.\n, • Updating and maintenance of the school's confidential computerized database ‘Central Record System’ which contains information on pupils and staff, and producing reports from same .\n, • Assisting in the maintenance of the school’s filing and archiving systems.\n, • General clerical and administrative tasks such as photocopying, printing, faxing, laminating etc.\n, • Reporting premises faults, damages, incidents and other occurrences to the school Premises as appropriate including following up on and taking steps to ensure the faults are resolved in a timely manner.\n, • Reporting equipment faults e.g. printer and photocopier, laminator, water cooler, noticeboard screens, telephone and fax system etc. and other equipment to relevant companies which whom the school has service and maintenance agreements, including following up on and taking steps to ensure the faults are resolved in a timely manner.\n, • Monitoring school stock levels and making stock orders.\n, • Receiving and checking stock orders by matching Delivery Notes with Purchase Orders and informing the FAO of any discrepancies including chasing up missing items, returning damaged items etc.\n, • Assisting in generating statutory and non-statutory reports and returns to the Local Authority and government as required, in a timely manner, meeting deadlines.\n, • Ensuring that reasons for pupil absence are obtained and recorded each morning and afternoon and filing pupil attendance records confidentially and accurately.\n, • To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by Seva Special School as outlined in the school’s Safeguarding Policy.\n\n SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED: \n\n • Strong Education.\n, • Experience within a similar role is desirable\n, • A high degree of interpersonal skills utilizing these to build trust and confidence.\n, • Excellent computer literacy skills, particularly with the Microsoft Office suite of programs.\n, • Have experience of working with SIIMS.\n, • Ability to pick out key information and report it in a timely manner using appropriate means of communication.\n, • Ability to build strong working relationships across all levels.\n, • Professional and discreet. Strong work ethic.\n, • Well presented, friendly and personable.\n\n SAFEGUARDING CHILDREN AND ADULTS: \n Seva Care Group ensures all employees have a responsibility to support the School in its duties by: \n\n • Attending mandatory training on Safeguarding children.\n, • Being familiar with individual and the School’s requirements under relevant legislation.\n, • Adhering to all relevant national and local policies, procedures, practice guidance and professional codes.\n, • Reporting any concerns to the appropriate authority.\n, • Whilst every effort has been taken to explain the duties and responsibilities of the post, certain individual tasks may not be identified.\n\n Employees will be expected to comply with any reasonable request from a manager to undertake any task of a similar level that is not specified in the job description. \n \n Note: No job description can be considered complete and this job description will be subject to review and may be amended following consultation to reflect any changes that may occur and to meet the needs of the Company.

Senior Events Marketing Manager \n £45,000 - £55,000 Base + Bonus \n Hybrid - London \n The Company \n Leading media events business seeks highly accomplished Senior Events Marketing Manager with circa 5 years Exhibition marketing experience to join their high growth team. \n As Senior Marketing Manager, you will have complete bottom-line responsibility for creating and executing innovative, international marketing plans deploying online and offline direct marketing tactics. \n Focused on demand generation and driving leads along the sales funnel you will be working in collaboration with the Marketing Director, Managing Director and Delegates Sales to ensure that you are focusing on areas of attendee marketing across the industry. There is also scope to manage junior members of the team. \n Key Responsibilities: \n\n • Formulating and executing targeted attendee marketing strategies with a goal to drive scale on premium and free visitor reg’s and to drive attendance to the show\n, • Establish close working relationships with their exhibitor clients to create extended campaigns and outreach.\n, • Forging mutually beneficial marketing partnerships with associations and publications with the goal of driving visitor attendance.\n, • Utilising a full range of online marketing tactics, including social media, SEO and PPC\n, • Nurturing customers up the advocacy ladder by engaging them with tailored marketing copy and understanding how to navigate the commercial landscape.\n, • Preparing all promotional copy and collateral for internal and client use\n, • Hitting agreed targets for direct revenue generation, registration numbers and lead generation whilst closely managing the event marketing budget.\n\n Profile of Experience: \n\n • 4+ years event marketing experience preferred, ideally gained within exhibitions\n, • Commercial mindset –Experience in driving leads and footfall with a focus on conversion and ROI Experience with digital marketing (SEO & SEM, social media etc.)\n, • Excellent written & oral communication skills Is a creative problem solver, detail focused and analytically inclined.\n, • Ability to work independently under tight deadlines\n, • Self-driven, results-oriented, with a positive outlook\n\n Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. \n Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge. \n

LOBBY AMBASSADOR \n\n • Rendall & Rittner • 30,000 • 9 Millbank - SW1P 3AN • 4 Days on, 4 Days off,\n\n DEVELOPMENT DETAILS \n Step into a landmark riverside residence in Westminster, where a Grade II listed building has been reimagined into 201 premium apartments by Berkeley Group. You’ll support an established 24-hour concierge team and welcome a discerning community who enjoy a pool, fitness studio, cinema, sauna and private dining spaces. The setting is elegant, service-led and fast-paced, with the Thames on your doorstep and excellent transport a short walk away. \n ROLE EXPECTATIONS \n You will be the welcoming face of the building, creating exceptional first impressions and seamless experiences for residents and guests. Most days you’ll manage the lobby flow, handle enquiries, coordinate with the concierge team, and keep standards high while proactively resolving issues. \n WHAT SUCCESS LOOKS LIKE \n\n • Every resident and guest is greeted promptly, warmly and by name where possible.\n, • The lobby feels calm, immaculate and professionally managed throughout your shift.\n, • Enquiries, deliveries and bookings are handled efficiently with clear follow-up.\n, • Communication with concierge, security and contractors is timely and accurate.\n, • Potential issues are spotted early and resolved or escalated with ownership.\n, • Handover notes are thorough, enabling smooth 24/7 service continuity.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Hosting the lobby: welcoming arrivals, managing visitor access and maintaining a polished front-of-house.\n, • Handling enquiries: answering questions, logging requests and coordinating concierge services.\n, • Managing deliveries and returns, ensuring secure, efficient parcel handling.\n, • Monitoring building standards, reporting maintenance issues and supporting H&S checks.\n, • Liaising with residents, contractors and colleagues to schedule visits and minimise disruption.\n, • Completing accurate shift reports and handovers.\n\n WHO THIS ROLE IS FOR \n\n • You take pride in creating memorable service moments and building trusted relationships.\n, • You stay composed under pressure and bring a solutions-first mindset.\n, • You are detail-focused, organised and consistent in a luxury environment.\n, • You’re a clear, confident communicator who enjoys working as part of a 24/7 team.\n, • You’re punctual, reliable and comfortable with a structured shift pattern.\n\n EXPERIENCE THAT HELPS \n\n • Front-of-house or hospitality experience in high-end residential, hotel or corporate settings.\n, • Working knowledge of access control, visitor management or parcel systems.\n, • Familiarity with H&S awareness and incident reporting.\n, • Experience coordinating contractors or facilities tasks.\n, • Background in handling VIP expectations with discretion and professionalism.\n\n WHAT WE OFFER \n\n • 16 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on customer service excellence, situational judgement, communication, and your approach to maintaining luxury front-of-house standards and safe operations\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

We are currently recruiting for a new Night Concierge to become a part of the team at our new luxury site in central London (W1F). The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. \n \n Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. \n \n We will require 2 years' minimum of residential concierge experience at a luxury establishment. \n \n Main duties and responsibilities: \n\n • To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times;\n, • To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively;\n, • To receive and log parcels and packages on behalf of residents;\n, • To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf);\n, • To log all resident written instructions under relevant apartment number on the concierge database;\n, • To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook;\n, • To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database;\n, • To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services;\n, • To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable);\n, • To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager;\n, • To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.);\n, • To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift;\n, • To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes;\n, • To be familiar with the site fire activation and evacuation procedures and evacuation points;\n, • To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift;\n, • To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others.\n\n \n General: \n\n • To comply with company email, telephone and internet policy and procedures;\n, • To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty;\n, • To comply with all health & safety and personal protective equipment requirements of the site;\n, • To contact the local police station immediately in the event of any suspicious behaviour or the non-emergency number 101 as applicable. You should ensure that the telephone number of the local police station is readily available and in emergencies dial 999 and make note of the police reference number for site reference and reports;\n, • Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas.\n, • Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager.\n, • If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager;\n, • You must not undertake private jobs for the residents. The Employers Liability insurance only covers you whilst you are carrying out your duties in the building, you are therefore not insured to carry out any additional private jobs.\n, • To complete any other requests as directed by Account Manager or Managing Agent.\n\n \n Hours: 4 on 4 off (20:00-08:00) \n Salary: £31,558.80 per annum / £14.45 per hour \n Location: Tottenham Court Road (W1F) \n \n If this position is of interest to you, please send your CV across. \n \n Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.

Marketing Manager - Events \n £40,000 - £50,000 Base + Bonus \n London \n Leading international events business seeks highly accomplished Events Marketing Manager to join their high growth business working across a portfolio of flagship Events! \n As Events Marketing Manager, you will have complete bottom-line responsibility for creating and executing innovative, international marketing plans deploying online and offline direct marketing tactics. \n Focused on demand generation and driving leads along the sales funnel you will be working in collaboration with the Marketing Director, Managing Director and Delegates Sales to ensure that you are focusing on areas of attendee marketing across the industry. There is also scope to manage junior members of the team. \n Key Responsibilities: \n\n • Formulating and executing targeted attendee marketing strategies with a goal to drive scale on premium and free visitor reg’s and to drive attendance to the show\n, • Establish close working relationships with their exhibitor clients to create extended campaigns and outreach.\n, • Forging mutually beneficial marketing partnerships with associations and publications with the goal of driving visitor attendance.\n, • Utilising a full range of online marketing tactics, including social media, SEO and PPC\n, • Nurturing customers up the advocacy ladder by engaging them with tailored marketing copy and understanding how to navigate the commercial landscape.\n, • Preparing all promotional copy and collateral for internal and client use\n, • Hitting agreed targets for direct revenue generation, registration numbers and lead generation whilst closely managing the event marketing budget.\n\n Profile of Experience: \n\n • 2+ years marketing experience preferred, ideally gained within conferences / exhibitions\n, • Commercial mindset –Experience in driving leads and footfall with a focus on conversion and ROI Experience with digital marketing (SEO & SEM, social media etc.)\n, • Excellent written & oral communication skills Is a creative problem solver, detail focused and analytically inclined.\n, • Ability to work independently under tight deadlines\n, • Self-driven, results-oriented, with a positive outlook\n\n Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. \n Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

Marketing & Events Manager \n Location: Based near Morden, South London \n Contract: Full-Time \n Portfolio: 9 B2B Publications & 2 International Events (Brussels & Singapore) \n About Woodcote Media Ltd \n Woodcote Media Ltd specialises in B2B magazines (print and online) and conferences across key industrial sectors. Our leading global brands include Tank Storage Magazine, Biofuels International, Bioenergy Insight, Fluid Handling magazine, World Aerosols, Bulk Distributor, EuroBulkSystems, Global e-Fuels, and Tank Cleaning magazine. In addition to our 9 core publications, we host major international exhibitions and conferences, including upcoming flagship events in Brussels and Singapore. \n Position Overview \n We are looking for a commercially minded, energetic Marketing & Events Manager to lead the marketing strategy and campaign execution across our 9 publications and two international events. This role is open to both experienced candidates and recent graduates with the right skill set and academic background. You will take full ownership of organic social media management, targeted e-blasts, copywriting, event visitor/delegate acquisition, media partnerships, event management (liaising with venue, sponsors/exhibitors, and attendees) and provide crucial on-site support at our events in Brussels and Singapore. \n Key Responsibilities \n International Events Marketing (Brussels & Singapore) \n\n • Develop and execute comprehensive, data-driven organic marketing strategies to drive visitor, delegate, and exhibitor acquisition for our major events in Brussels and Singapore.\n, • Identify, establish, and cultivate strategic media partnerships with leading industry associations, trade bodies, and global publications to maximise brand awareness and reach.\n, • Write, design, and dispatch targeted e-blasts and promotional email campaigns, continuously optimising open and click-through performance.\n, • Manage and execute organic social media campaigns across platforms such as LinkedIn and X – writing engaging copy, creating visual assets, scheduling posts, and building active online community engagement.\n, • Oversee website content updates, user journeys, registration funnels, and marketing collateral (including sales brochures, guides, and promotional packs).\n, • Provide hands-on on-site support during the events in Brussels and Singapore, assisting with live social media coverage, delegate registration, and general event operations.\n\n \n Publications Portfolio Marketing (9 B2B Titles) \n\n • Lead the overarching marketing strategy across our 9 publication titles to boost readership, subscriber acquisition, digital traffic, and advertising value.\n, • Plan, write, and execute targeted e-shots to our international database of industry professionals.\n, • Write compelling promotional copy specifically tailored for social channels to drive audience\n\n engagement and digital readership. \n \n Data & Market Development \n\n • Collaborate closely with internal sales and editorial teams to clean, segment, and expand subscriber and attendee databases.\n, • Conduct ongoing competitor research, market tracking, and industry trend analysis to refine future marketing strategies.\n, • Monitor campaign metrics, analyse response rates, track engagement data, and report regularly to management.\n\n Candidate Profile & Competencies \n\n • Background: B2B marketing, publishing, or event marketing experience, or an appropriate academic/practical skill set suitable for ambitious recent graduates.\n, • Copywriting & Communication: Excellent written and verbal communication skills with a proven flair for crafting compelling marketing copy, email campaigns, and engaging social media posts.\n, • Digital & Social Media: Deep understanding of organic social media management (especially LinkedIn), email marketing tools, and digital publishing metrics (Note: PPC and paid social management are not required for this role).\n, • Organisational Skills: Exceptional ability to multi-task, manage competing priorities across 9 publications and multiple international events, and meet tight deadlines.\n, • Analytical Mindset: Detail-oriented with strong analytical skills to evaluate email performance, database health, and campaign engagement.\n, • Flexibility & Travel: Willingness and availability to travel internationally for on-site support at our events in Brussels and Singapore.\n, • Education: A-level minimum requirement, preferably educated to degree level.\n\n Remuneration, Location & Working Arrangements \n\n • Salary Range: £26,000 – £30,000 per annum, depending on experience.\n, • Bonus: Discretionary bonus subject to event performance.\n, • Working Arrangements: Based near Morden, South London. Hybrid working is possible, subject to successfully completing probation. Please note that full-time in-office presence may be required in the weeks leading up to major events.\n

We are looking for a personable, proactive Community Associate to support the day-to-day operation of a premium serviced office in Central London. \n \n This is a front-facing, hospitality-led role at the heart of the workspace. The Community Associate is responsible for delivering an exceptional member experience, supporting building operations, and helping to foster a welcoming, professional and vibrant community. \n The ideal candidate will be service-driven, highly organised, and comfortable juggling front-of-house duties with operational and administrative tasks. \n \n Key Responsibilities \n Member Experience & Front of House \n\n • Act as the first point of contact for members and guests\n, • Deliver a warm, professional and consistent front-of-house experience\n, • Manage reception, including visitor sign-in and access control\n, • Build positive relationships with members and understand their needs\n, • Handle member enquiries and requests promptly and professionally\n, • Support the onboarding of new members and companies\n, • Ensure meeting rooms and communal areas are set up and maintained to a high standard\n\n Community & Engagement \n\n • Help foster a positive, inclusive and professional community atmosphere\n, • Support the planning and delivery of member events and activations\n, • Communicate building updates and community information to members\n, • Encourage member engagement and day-to-day interaction\n\n Operations & Facilities Support \n\n • Assist with the smooth day-to-day running of the workspace\n, • Liaise with cleaning, maintenance and other service providers\n, • Report and follow up on maintenance issues\n, • Carry out regular checks of the space to ensure presentation standards are met\n, • Support stock management (pantry supplies, stationery, amenities)\n, • Assist with health & safety procedures and building compliance\n\n Administration & Systems \n\n • Manage bookings for meeting rooms and shared spaces\n, • Update internal systems and member records\n, • Support invoicing, mail handling and deliveries\n, • Assist the Community Manager with reporting and ad-hoc administrative tasks\n\n \n Person Specification \n Experience \n\n • Previous experience in a customer-facing role (hospitality, retail, serviced offices, hotels or similar)\n, • Experience in a serviced office, co-working or flexible workspace environment is desirable but not essential\n\n Skills & Attributes \n\n • Friendly, professional and confident communicator\n, • Strong customer service mindset\n, • Highly organised with excellent attention to detail\n, • Proactive, adaptable and solutions-focused\n, • Comfortable multitasking in a fast-paced environment\n, • Strong teamwork skills with the ability to work independently when required\n, • Immaculate presentation and a positive attitude\n\n

Job Title: Office Manager \n Location: Wimbledon, UK (on-site 5 Days a week) \n \n About 54Group \n \n 54 is a global sports and entertainment agency working with rights holders, governing bodies, brands and investors across Strategic Advisory, Asset Optimisation, and Activation & Engagement. We challenge conventional wisdom to turn the improbable into the unignorable. \n \n Role Overview \n \n The Office Manager will take ownership of the smooth day-to-day running of 54’s Wimbledon headquarters, creating a safe, welcoming and efficient workplace for colleagues, clients and visitors. This varied, hands-on role combines workplace and facilities management with first-line IT support, general team administration and occasional ad-hoc administration support to the Leadership Team. We are looking for an experienced and proactive individual who can work independently, use sound judgement and see tasks and issues through from start to finish. \n \n Your core focus will be Office Management, alongside basic IT support and administration. You may, from time to time, be asked to provide ad-hoc administrative support for the Leadership Team when needed, with the trust to use your judgement, introduce improvements and follow actions through to completion. \n \n You will bring practical workplace or facilities management experience and be comfortable working independently, prioritising competing demands and taking ownership from start to finish. Experience of basic IT support and administration will help you succeed in this varied role. \n \n Key Responsibilities \n \n Workplace and Office Management \n\n • Take day-to-day leadership of 54 HQ, Supplier Management, workplace projects and health and safety compliance.\n, • You will work with the HR team to create an inclusive, high performing and supportive workplace culture.\n, • Maintain workplace standards.\n\n \n Office Operations & Technology \n\n • Manage day-to-day office administration, including supplies, equipment, post, couriers, records, desk booking, SharePoint administration and visitor arrangements.\n, • Look for practical ways to simplify processes, improve systems and create a better day-to-day workplace experience.\n\n \n IT Support & Workplace Systems \n\n • Provide support for common hardware, software, connectivity, user-access and meeting-room technology issues, resolving straightforward problems and escalating to external providers.\n, • Liaise with technology providers and coordinate hardware procurement and manage internal inventory.\n, • Own the workplace and IT elements of employee onboarding and offboarding.\n\n \n People & Leadership Support \n\n • Provide accurate and confidential administrative support under the direction of HR Management.\n, • Work closely with the People Team to help new starters feel prepared and welcomed and to support an organised offboarding experience.\n, • Coordinate workplace events, office activities and leadership sessions, including communications, logistics and suppliers.\n, • Provide practical ad-hoc operational and administrative support to the Leadership Team, including meetings, offsites, workshops and agreed actions, while maintaining focus on the role’s core priorities.\n\n \n Skills & Experience \n \n Essential \n\n • Practical office management experience, with hands-on responsibility for a busy office and confidence working independently, using sound judgement and taking ownership from start to finish.\n, • Experience managing suppliers, contracts and external service providers.\n, • Practical first-line IT support experience and confidence escalating complex problems to external providers.\n, • Experience providing accurate and confidential workplace-related administration, with an understanding of when to escalate people-related matters to the People Team.\n, • Strong organisation, prioritisation, problem-solving and communication skills, with the ability to manage multiple workstreams and build effective relationships at all levels.\n, • Confidence using Microsoft 365 and workplace collaboration tools, with the ability to help colleagues resolve common user issues.\n\n \n Desirable \n Experience in a fast-paced agency or professional-services environment, workplace projects or relocations, internal communications, HR systems or workplace technology solutions would be useful. A relevant health and safety, workstation assessment or facilities management qualification would be advantageous. \n \n Salary and Benefits \n \n\n • Competitive Salary\n, • Annual Discretionary Company Bonus – up to 8% - 3% Company & 5% Individual\n, • 25 days annual leave (+ public holidays), pro-rated\n, • Employee Assistance Program (EAP)\n, • Private Healthcare\n, • Staff clothing\n, • Working hours will be from09.00 to 17.30 with an hour taken for lunch between 12.00 and 14.00\n\n

\n The Company: \n A highly regarded and ambitiously growing, boutique Investment Management Company. \n \n The Role: \n \n The Office Manager/PA will play a central role in ensuring the smooth, efficient, and professional operation of the Investment Management firm’s day-to-day activities. \n \n This Office Manager/PA will provide high level support to senior leaders by overseeing administrative workflows, coordinating office functions, and maintaining a polished, client-ready environment. This role will suit someone with Office Management experience who is proactive, detail-oriented, and comfortable operating in a fast-paced, high-standards financial services setting. \n \n The Office Manager/Senior PA will oversee daily office operations to ensure a well-organised, efficient, and professional working environment. \n \n The Office Manager/PA will have Line management responsibility for the Receptionist, providing oversight, support and guidance to ensure the smooth running of front-of-house operations. Providing reception cover and answering the phones when required, such as lunchbreaks and holidays. Maintain office supplies, equipment, as well as managing supplier relationships. \n \n The Office Manager/PA will act as the primary liaison with the building management team, including coordinating requests, reporting issues, overseeing visitor and access arrangements, ensuring compliance with building policies and communicating relevant updates or changes to the internal team. \n \n Act as the office Health & Safety representative and Manage office budgets and track operational expenditure. Assist with expense reporting and invoice processing relating to office facilities and operation activities. \n \n The Office Manager/Senior PA will also provide comprehensive diary management and administrative support to the COO, coordinating internal and external meetings and managing priorities effectively. Logging expenses for the COO and reception / ad hoc office expenses. \n \n The Office Manager/Senior PA will organise bi-weekly Operating Committee meetings, including preparing agendas, coordinating attendees and recording minutes and action points. Arrange quarterly, bi-annual and annual service review meetings with custodians, including agenda preparation and minute taking. Monitor and approve holiday and absence requests for the COO’s direct reports \n \n The Candidate \n Strong Office Management / PA organisational skills within a corporate and professional environment - ideally financial services or professional services. \n Close attention to detail to maintain the highest level of quality. \n Strong knowledge of MS Office Suite; Excel, Word and PowerPoint. \n Team player with experience of working in a team environment, able to identify problems and help

Purpose of the role \n The Facilities Manager Workplace Experience Lead (FMWEL) will be responsible for managing all aspects Facilities services and associated contracts for The Fidelis Partnership (TFP)office premises across in 22 Bishopsgate, Lime Street and in collaboration with the Grace Hall Facilities Manager. \n The FMWEL will deputise for the Group Head of Facilities in their absence and be the point of contact for stake holder interactions. \n \n The 22 Bishopsgate Office will be the flagship operation in Facilities services across TFP, as such the FMWEL will be the main point of contact for Facilities in the UK, supporting the Facilities Management representatives from the smaller or regional offices as an SME for Facilities related issues. \n \n The FMWEL will work in conjunction with the Group Reception Manager in delivering exceptional customer service throughout the offices, maintaining, and enhancing the employee experience and simultaneously exceeding guest expectations. \n \n Key responsibilities \n Team Management \n\n • The FMWEL will work in conjunction with the Group Reception Manager in delivering exceptional customer service throughout the offices, maintaining, and enhancing the employee experience and simultaneously exceeding guest expectations.\n, • Lead, coach and develop the facilities team setting clear expectations, providing regular feedback and guidance, and identifying development opportunities to build capability, accountability and high performance,\n, • Create and agree an annual training plan to ensure cross training is achieved across all locations to build a strong team with contingency arrangements embedded into the work ethos.\n, • Support and mentor junior members of the Facilities team including supply partners to build a flexible collaborative team across all locations.\n, • Perform regular appraisal meetings and set structured achievable goals to promote personal development and embed a culture of ongoing improvement.\n, • Support the GHFM in building a professional proactive team across all locations.\n\n \n Health, Safety, Security and Environmental Management (HSSE) \n\n • Ensure all offices are managed and maintained in a safe, secure and orderly manner to prevent accidents, incidents and ill health.\n, • Take immediate action to resolve issues as soon as they are identified, and speak up promptly where risks or concerns are observed to help prevent incidents from occurring.\n, • Ensure that all services, activities and planned maintenance routines comply with Health & Safety regulations and internal standards.\n, • Ensure all Facilities contractors, suppliers and associated services are performing tasks in line with Health & Safety legislation. Review RAM’s and Permits to work to minimise the impact on employees and guests.\n, • Using the companies preferred H&S monitoring tool Vantify, maintain all relevant health, Safety and compliance records including all incidents and accidents for TFP and associated companies across the UK Property portfolio in line with agreed KPI’s.\n, • Provide comprehensive management reports to demonstrate HSSE compliance status to senior management and stakeholders including but not limited to, Workstation Assessment Health Summaries, Security audits, Contractor Management reports, Health & safety audit updates.\n, • Act as the Chief Fire Warden for evacuations in the 22 Bishopsgate and support the planned evacuation schedule for the other Fidelis office locations.\n, • Recruit First responders, (First Aiders and Fire Marshalls), arrange training, maintain records of training. Ensure there is adequate stock of First aid supplies and ensure AED devices are serviced and maintained.\n, • Champion the continuous commitment to The Fidelis Partnership Environmental policy by introducing green initiatives, monitoring waste, improving recycling, and procuring sustainable products and services.\n, • Maintain the security of the premises by ensuring strict security protocols are followed and ensuring all relevant staff are aware of the process. Monitor security of the buildings by integrating access reports, to ensure access levels are relevant to the job role. Ensure all leavers are deactivated from the system as soon as possible after they leave.\n, • Manage the companies preferred Crisis management messaging tool to coordinate emergency procedures and manage incidents.\n, • Ensure all actions created through Fire, General and Water Risk assessments are followed up and resolved in a timely manner.\n\n \n Front of House \n\n • Visitor Management – Ensure the FOH team are fully competent with the security arrangements and guest registration process for each UK location.\n, • Meeting Room Management, working with the Group Reception manager, ensure that the Facilities in each room are well maintained, in working order and resolve maintenance issues promptly.\n, • Best Practice – Share best practice across all locations to embed the culture of professional highest quality service standards in all FTFP associated offices.\n\n \n Supplier Management \n\n • Oversee small works projects and enhancements to the office ensuring the space is maintained to a safe and secure standard throughout the project.\n, • Have a full and clear understanding of the supplier contracts and deliverables, including budgets, KPI’s, SLA’s and compliance. Ensure the suppliers are clear on expectations and deliver accordingly. Highlight any breached KPI’s to the GFM with evidence and data.\n, • Monitor Supplier Costs against budget and highlight any variances.\n, • Ensure regular review meetings are held with the main suppliers to encourage a partnership approach to services with the goal of providing The Fidelis Partnership with best-in-class office service across all aspects of Facilities.\n, • Monitor Maintenance schedules and maintain relevant service records for the purpose of evidencing HSE compliance for all UK locations.\n, • Oversee the schedule for cleaning, ensuring the highest standard of cleanliness is maintained throughout all areas.\n, • Monitor and record Facilities costs to develop a clear budgeted approach for future expenses and maintain records for evidencing spend.\n\n \n Skills and Experience \n\n • 3-5 years previous experience in the role of Facilities Manager or a Senior assistant Facilities Manager. Exposure to Health, Safety, Security and Compliance Management.\n, • Strong team leader with a focus on exceptional customer service and can-do attitude.\n, • Strong written and verbal communication skills with the ability to interact with services staff and executives with the same professional confidence, building relationships at every level of the organisation.\n, • Ability to analyse a situation calmly, decide on the solution and act quickly to maintain services with minimal impact on the business.\n, • A natural problem solver that takes ownership of a situation and follows the solution through to conclusion.\n, • Very organised and proactive, with high attention to detail and excellent work ethic.\n, • Good understanding of the Microsoft Suite (particularly Word, Outlook, Excel) and the desire to learn new systems\n, • Understand basic Health, Safety and Compliance in an office environment and a willingness to continue learning and implementing best practice in the workplace.\n, • Able to work well independently and maintain a positive outlook when under pressure.\n\n

Reception Manager – Corporate Guest Services \n Central London \n £47,500 + Performance Bonus \n Monday to Friday | 40 Hours \n \n An exciting opportunity has become available for an experienced Reception Manager to lead a premium Guest Services team within a prestigious corporate environment in Central London. \n You'll lead from the front, ensuring an exceptional experience for every guest, visitor and employee while inspiring your team to deliver outstanding service. This is a hands-on leadership role where professionalism, attention to detail and service excellence are at the heart of everything you do. \n \n The Role \n\n • Lead and develop the Reception and Guest Services team\n, • Deliver an exceptional front-of-house experience\n, • Build strong relationships with clients and stakeholders\n, • Drive service standards and continuous improvement\n, • Ensure the reception operation runs smoothly and professionally\n\n \n About You \n\n • Previous experience managing a Reception or Guest Services team\n, • Corporate, hospitality or luxury service background\n, • Strong leadership and stakeholder management skills\n, • Excellent communication and organisational skills\n, • Passionate about delivering exceptional customer service\n\n \n Benefits \n\n • £47,500 salary plus performance bonus\n, • Monday to Friday working pattern\n, • Company pension\n, • Ongoing training and career development\n, • Additional employee benefits\n\n

Membership Sales Manager - Brilliant Leisure Centre \n Up to £35k + commission \n North West London. \n \n Our client is a well-regarded leisure and fitness facility with a strong presence in the local community. They're looking for a customer-focused Membership Sales Manager to look after all things membership and be the true face of the centre, driving membership sales while making sure every member and visitor has a genuinely brilliant experience. \n \n This is a role for someone who lights up a room and means it. You'll lead a small team, manage the full sales journey from first enquiry through to renewal, and work hand in hand with the site's General Manager to grow membership revenue and elevate the overall member experience. If you thrive on being visible, building relationships, and turning a warm welcome into a loyal member, this is the sort of role that plays to your strengths every single day. \n \n On offer is up to £35k plus commission, a genuinely supportive team environment, and real scope to make the front of house experience your own. \n \n Working pattern: Full time, with flexibility to work some evenings and weekends as the role requires. \n Key responsibilities: \n\n • Sales and membership growth: Drive monthly sales targets and KPIs that contribute directly to membership growth.\n, • Member experience: Own the full sales journey from enquiry to retention, ensuring every interaction reflects excellent customer service.\n, • Team leadership: Manage and motivate a small front of house team, setting the standard for how members are welcomed and looked after.\n, • Partnership working: Work closely with the site General Manager to align sales activity with wider commercial and customer experience goals.\n, • Local presence: Build corporate and community partnerships and support local marketing activity to raise the centre's profile.\n\n \n About you: \n\n • A people person: A huge passion for customer service and a natural ability to make people feel welcome and valued.\n, • Sales driven: Comfortable working towards targets and KPIs, with a track record of contributing to sales or membership growth.\n, • A confident leader: Experience managing or supervising a small team, with the ability to lead by example on the floor.\n, • A team player: Happy working in partnership with senior site management to deliver shared commercial and customer goals.\n\n \n What's in it for you: \n\n • The chance to be the face of a well-loved local centre.\n, • Commission on top of a competitive base salary.\n\n \n Your recruiter for this role is Helen Horton, Account Director at Love Recruitment, and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment across the fitness and leisure sector and work on a number of roles within the industry. If you're keen to be considered, please 'Apply Now'.

Team Assistant | Global Hedge Fund | London \n Location: London (On-site) \n Salary: Competitive, dependent on experience \n Start Date: Immediate Start Available - TEMP - PERM \n \n Are you a highly organised, proactive individual who thrives in a fast-paced environment? Do you enjoy being at the heart of a busy office, ensuring everything runs seamlessly while delivering exceptional service? \n \n We are partnering with one of the world's most successful and fastest-growing hedge funds to find a Team Assistant to join their London office. This is a fantastic opportunity to become part of a collaborative and high-performing culture, supporting day-to-day office operations and helping to create a best-in-class workplace experience. \n \n Working alongside a dynamic Facilities and Front of House team, you will play a key role in ensuring the office operates efficiently while providing an outstanding experience for employees, clients and visitors. \n \n Key Responsibilities \n Front of House & Client Experience \n\n • Welcoming clients, visitors and guests with professionalism and warmth\n, • Managing meeting room bookings and coordinating room set-up requirements\n, • Escorting guests, offering refreshments and ensuring a seamless visitor experience\n, • Maintaining exceptional presentation standards across all meeting rooms and client-facing spaces\n, • Supporting VIP visits and high-profile meetings\n\n \n Facilities & Office Operations \n\n • Coordinating office maintenance, repairs and supplier relationships\n, • Managing office supplies and pantry stock across London and Paris offices\n, • Handling incoming and outgoing post, couriers and deliveries\n, • Supporting health and safety procedures, visitor management and security processes\n, • Maintaining office equipment and arranging servicing where required\n, • Processing invoices and assisting with vendor management\n\n \n Team Support \n\n • Providing administrative support to Executive Assistants and wider business teams\n, • Assisting with internal events, meetings and catering arrangements\n, • Coordinating travel bookings and logistics when required\n, • Preparing reports, presentations and project documentation\n, • Providing cover for the Front of House Manager during periods of absence\n\n \n About You \n\n • Previous experience in a Team Assistant, Facilities Assistant, Office Assistant, Receptionist, Front of House, Office Coordinator or similar role\n, • Strong organisational skills with the ability to manage multiple priorities effectively\n, • Excellent communication and interpersonal skills\n, • A proactive, hands-on approach with a willingness to take ownership\n, • Exceptional attention to detail and a commitment to delivering high standards\n, • Confident working in a professional corporate environment\n, • Proficient in Microsoft Office\n\n \n Why Join? \n This is a rare opportunity to join a leading global hedge fund renowned for its entrepreneurial culture, exceptional growth and commitment to excellence. You'll gain valuable exposure to senior stakeholders, work within a high-performing team and have the opportunity to develop your career within a prestigious financial services environment. \n \n Immediate interviews available. Apply now to be considered for this exciting opportunity. \n

Job Title: Warehouse Operative \n Department Name: Warner Bros. Tours & Retail \n Location: Radlett, Hertfordshire \n Reports to: Assistant Warehouse Manager \n \n \n Company Overview \n WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands including Warner Bros., HBO, HBO Max, TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others. \n \n Worldwide Tours and Retail Destinations \n Warner Bros. Studio Tour London – The Making of Harry Potter is the only place in the world to showcase the authentic sets, props and behind-the-scenes secrets of the Harry Potter films at the location where they were made. It has attracted over 14 million visitors since opening in 2012 and has received over 40,000 reviews on TripAdvisor with 96% rating the experience as ‘excellent’ or ‘very good’. Since launching, additions to the Studio Tour include Platform 9 ¾ featuring the Hogwarts Express, the Forbidden Forest and Gringotts Wizarding Bank. Its sister tour in Hollywood offers guests an intimate view of the inner workings of a thriving motion picture and television studio. The newest addition to the Tours division is the Harry Potter Photographic Exhibition in London. Warner Bros. Studio Tour Tokyo – The Making of Harry Potter will open in 2023. \n Following the success of the Warner Bros. Studio Tours in London and Hollywood, the Worldwide Tours and Retail Destinations division has built on its experience of visitor engagement, exceptional customer service and innovative merchandise to extend its experiential retail business. Combining breath-taking design, exciting interactive elements and exclusive products, Warner Bros. Worldwide Tours and Retail Destinations includes Harry Potter New York (the first Harry Potter flagship store opening in spring 2021); the Platform 9 ¾ Group with shops in central London and Heathrow airport; and Harrypottershop.com, a web store offering the widest collection of Wizarding World ranges. \n \n Role Purpose \n Warner Bros. Discovery are looking for warehouse operatives to join the team in the Radlett, Hertfordshire. Warehouse Operatives will support the warehouse and ecommerce activities, across Warner Bros. Tours & Retail. \n \n Responsibilities \n Stock: \n\n • Receive, check, and accept deliveries to our warehouse, helping to keep records of incoming orders.\n, • Maintain relevant paperwork as orders are dispatched to stores and customers.\n, • Ensure stock is put away and replenished in accordance with company guidelines.\n, • Order picking for each of our businesses. This could include picking orders for stores, or individual customer orders for our ecommerce business.\n, • Packing orders for our online store. This includes making sure the correct products have been selected and sent, adding personalization (where needed), and wrapping purchases to a high standard.\n, • Feeding back any issues with orders or stock levels to colleagues and our Management Team, to make sure a quality service is provided to our customers.\n, • Keeping our warehouse clean, tidy, and organized, and shrinkage to a minimum level.\n, • Delivering stock to our retail outlets using company vehicles (where agreed with the Warehouse Management Team, this could include making deliveries to our London sites).\n\n \n People: \n\n • Participate in daily briefings and be aware of all activity within the department.\n, • Adhere to all Health & Safety policies and procedures to ensure a safe environment for all visitors and staff.\n, • To take responsibility for own personal development through coaching from line managers.\n, • Carry out any reasonable tasks at the request of the Warehouse Management Team.\n\n \n Administration: \n\n • Avoid loss through the efficient handling of product and packaging.\n, • Perform housekeeping duties, ensuring strict standards are maintained.\n, • Ensure Warehouse work is accurate and up to date.\n, • Support and assist on all stock counts.\n\n \n \n Working Patterns \n\n • Full time roles are scheduled for 40 hours a week, working shifts. This will include working five out of seven days each week, with varying start and finish times.\n, • Part time roles are also available (subject to business needs).\n, • Roles include regular weekend and evening work, particularly at the busiest times of the year.\n, • Flexibility is required to suit the needs of the business.\n\n \n \n Required Skills \n\n • Strong customer service.\n, • Able to work as part of a team with a flexible approach.\n, • Able to prioritise work and use initiative.\n, • Effective, confident communication with colleagues and managers.\n, • PC skills - use of handheld terminals and desktops are integral to these roles.\n, • Able to complete tasks by a deadline.\n, • Reliability - show us how we’ll be able to rely on you at our busiest times of the year.\n, • Strong attention to detail.\n\n \n \n Previous Work Experience, Education or Qualifications \n\n • Previous experience in a similar warehouse or Ecommerce environment.\n, • Previous use of warehouse management systems would be an advantage.\n, • A full clean UK driving license would be an advantage, but is not required.\n\n \n \n \n \n

The Office Manager will ensure the smooth running of the office, handle Health and Safety (Fire Warden and First Aid), and oversee facilities. Responsibilities include some administrative support, such as raising purchase orders. Duties: Oversee office facilities, ensuring an excellent experience for staff and guests. Serve as the primary contact for staff facilities queries Manage desk and room bookings Set up and troubleshoot video conferencing systems for virtual meetings Handle staff and visitor pass allocation and maintain security protocols Provide refreshments and catering support as needed Order office supplies Collect and distribute mail Oversee Health and Safety, including fire safety and first aid Ensure the premises are well-maintained, clean, and safe Provide Health and Safety induction and emergency procedure information Maintain first aid kits, the accident book, and attend quarterly Health & Safety meetings Experience & Qualifications: Experience in office coordination, front-of-house, or facilities roles, including Health and Safety Solid administrative skills First Aid and Fire Warden training (training available if needed) Familiarity with video-conference support Resilient, calm, and able to work independently with strong organizational skills Strong communication, IT, and technical skills, including Microsoft Office and video conferencing

Front of House Lead Location: London Salary: £58,000 - £70,000 Contract Type: Permanent Working Pattern: Full Time Our client is seeking a dynamic and passionate Front of House Manager to elevate their guest experience and lead a talented team. This role is perfect for an individual who thrives in a fast-paced environment and has a proven track record in people leadership and customer service excellence. What This Job Involves: As the Front of House Manager, you will be the heartbeat of the organisation's guest services. Your responsibilities will include: Operational Management:- Ensure seamless coverage of all reception and guest-facing duties across the Front of House operation, including main building reception and the Guest Services Hub. - Strategically manage team rotas to align with VIP events and critical business activities. - Maintain impeccable standards in meeting rooms and guest areas, ensuring readiness at all times. - Oversee the effective use of visitor-facing technology to guarantee smooth service delivery. Customer Focus & Service Excellence:- Provide every visitor with a warm, courteous, and prompt welcome throughout their journey. - Proactively address enquiries, requests, or complaints in a professional manner, ensuring swift resolutions. - Gather and act on customer feedback to continuously improve service quality. - Equip FOH colleagues with accurate local area knowledge to enhance guest interaction and satisfaction. Standards, Controls & Continuous Improvement: - Set and uphold Front of House standards for service delivery, appearance, and workplace presentation. - Conduct excellence audits to maintain cleanliness and organisation in reception and guest areas. - Support operational discipline and adherence to standard operating procedures. Systems, Reporting & Administration: - Provide administrative support with proficiency in visitor management and booking systems. - Communicate updates effectively to the management team, ensuring accuracy and attention to detail. - Address potential issues promptly to maintain a smooth operation. Stakeholder Management & Collaboration: - Build strong relationships with guests, colleagues, and service partners to ensure a seamless experience. - Collaborate with workplace teams to support wider goals and deliver market-leading service. Skills Required: Proven people leadership abilities, including coaching and performance management. Outstanding customer service mindset with a knack for anticipating needs. Excellent communication skills, both written and verbal. Strong organisational skills and attention to detail, with the ability to perform under pressure. Professionalism, discretion, and sound judgement, especially when dealing with VIPs. Familiarity with workplace systems and MS Office, with the capability to multi-task effectively. Flexibility and adaptability to meet changing business demands.Experience Required: Experience in a Front of House role within a corporate setting, 5-star hotel, members' club, or flagship airline. Demonstrable experience in leading a reception or guest services team to achieve high service standards. Familiarity with reception SOPs, meeting reservation processes, and visitor management systems (experience with Asure and Corrigo is a plus).This is a fantastic opportunity for an individual who is not only passionate about hospitality but also dedicated to leading a team to deliver exceptional service. If you are ready to take your career to the next level and make a significant impact, this role could be the perfect fit. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Associate Director – Property Management Role Overview I’m currently looking to speak with a highly motivated and experienced Associate Director – Property Management to join a successful Large Complex Estates team, responsible for delivering best-in-class property management services across a portfolio of prestigious mixed-use assets. Working closely with clients, occupiers, residents, facilities management teams and wider professional stakeholders, you’ll play a key role in the strategic and day-to-day management of complex estates comprising commercial, residential, retail, leisure and public realm environments. You’ll be responsible for building and maintaining strong client and stakeholder relationships, driving operational excellence, overseeing financial performance and ensuring an exceptional experience for occupiers, residents and visitors across your portfolio. A key aspect of the role will be acting as the lead relationship manager for a prominent regeneration landlord, providing an excellent platform to further develop your personal profile and take ownership of a high-profile client relationship. The role carries significant responsibility for client relationship management, including the preparation and delivery of client reporting, leading PMA renewals, monitoring and reporting against key performance indicators and identifying opportunities to add value across the portfolio. This is an outstanding opportunity for an experienced property professional who wants to take on a high level of responsibility, work across some of the market's most prominent mixed-use assets and play a genuine role in shaping their operational performance, customer experience and long-term value. Key Responsibilities Estate & Mixed-Use Leadership • Lead the strategic and day-to-day management of large-scale mixed-use estates incorporating residential, commercial, retail, leisure and public realm elements., • Coordinate estate-wide operational strategies to deliver a consistent and seamless experience across occupier, resident and visitor touchpoints., • Work closely with residential management teams to align service standards, communications, estate initiatives and operational delivery., • Balance the needs of multiple stakeholder groups, including commercial occupiers, residents, retailers, visitors, asset managers and local authorities., • Drive consistently high standards of property management and service delivery across the estate., • Lead and coordinate multidisciplinary teams across property management, facilities management, engineering and residential functions. Client & Stakeholder Management • Act as the lead relationship manager for a key regeneration landlord, developing a strong, trusted and strategic client relationship., • Act as a trusted adviser to institutional clients, board members, estate directors and other senior stakeholders., • Build and maintain strong relationships with clients, occupiers, residents, suppliers and wider stakeholders., • Chair and lead estate management meetings involving multiple stakeholder groups and service partners., • Build productive relationships with local authorities, statutory bodies, transport providers and neighbouring developments., • Prepare and deliver high-quality client reports, ensuring clear communication of performance, key issues, risks and opportunities., • Lead PMA renewal processes and ensure contractual and service requirements are effectively managed., • Monitor and report performance against agreed KPIs, identifying areas for improvement and ensuring actions are followed through., • Identify opportunities to add value across the portfolio and proactively bring forward ideas and solutions for clients. Residential & Community Engagement • Develop strong relationships with resident associations, RTM companies, residential management companies and key community stakeholders., • Support the resolution of complex estate-wide issues affecting both residential and commercial occupiers., • Lead initiatives designed to enhance resident satisfaction and create a strong sense of community across the estate., • Ensure estate operations take into account the differing requirements of residential and commercial environments., • Support effective communication and engagement with residents and community stakeholders. Placemaking & Destination Management • Lead placemaking initiatives designed to enhance the estate’s reputation, vibrancy and long-term value., • Work collaboratively with marketing, events and asset management teams to deliver occupier and community engagement programmes., • Identify opportunities to improve the customer experience and support the continued evolution of the estate as a leading mixed-use destination., • Oversee the delivery and performance of estate events, activations and public realm initiatives., • Identify initiatives that improve the experience of occupiers, residents and visitors while supporting the long-term objectives of the estate. Operational & Financial Performance • Drive operational excellence and consistently high standards across the portfolio., • Oversee financial performance and support effective management of budgets and expenditure., • Monitor performance against agreed objectives, KPIs and service standards., • Identify opportunities to improve efficiency, service quality and overall estate performance., • Support asset management strategies and identify opportunities to enhance long-term asset value., • Consider sustainability and environmental objectives within estate management and operational strategies., • Proactively identify risks, issues and opportunities, developing and implementing appropriate solutions. What I’m Looking For I’m looking to speak with candidates who have a strong background in complex property management and mixed-use estates, combined with the confidence, commercial awareness and interpersonal skills required to operate at a senior level. • Experience managing complex mixed-use estates, major destination assets or large multi-stakeholder developments., • A strong understanding of the interaction between commercial and residential property management disciplines., • A proven ability to manage senior client relationships and influence key stakeholders., • Experience delivering placemaking, occupier engagement and community-led initiatives., • Strong commercial acumen, with the ability to balance operational excellence with long-term asset value creation., • Experience acting as a senior or lead relationship manager for significant clients., • Strong experience preparing and delivering client reporting., • Experience managing or contributing to PMA renewals and monitoring contractual performance., • Experience working with KPIs and performance reporting, with the ability to identify trends, issues and opportunities., • Confidence leading multidisciplinary teams across property management, facilities management, engineering and residential functions., • Excellent communication and relationship-management skills, with the ability to operate confidently with senior stakeholders., • A proactive and solutions-focused approach, with the confidence to take ownership of complex issues., • Strong organisational skills and the ability to manage multiple priorities across a complex estate., • A genuine interest in placemaking, customer experience and creating long-term value for clients. The Opportunity This is an exceptional opportunity for an experienced property management professional to take on a high-profile Associate Director position within a Large Complex Estates environment. You’ll have significant responsibility for a prominent client relationship and a diverse portfolio of mixed-use assets, with the opportunity to influence operational performance, client strategy, placemaking, stakeholder engagement and long-term asset value. The role offers excellent scope to raise your personal profile within the property market, broaden your experience across complex estates and take the next step in your career within a highly successful and supportive team. If you’re an experienced property professional looking for a role where you can lead, influence, build senior client relationships and make a genuine impact across major mixed-use destinations, I’d be very happy to have a confidential conversation. For a confidential discussion, please contact: Sam Jefferson 📞 07917 042 950 📧 Sam@varnomross.co.uk I’m a specialist General Practice property recruiter with over 11 years’ experience. If this role isn’t quite right but you’d like to explore your options, I’d be very happy to have a confidential conversation.

Our client is seeking an experienced Venue Operations Manager to join their team on a part-time basis for a 6-9 month contract. This is an excellent opportunity for a hands-on operational leader with experience in events, hospitality, conferencing, or venue management to oversee the smooth delivery of events and day-to-day venue operations. The role offers core working hours of 9am to 5pm, with flexibility required for occasional early starts and late finishes to support the event schedule. The Role As Venue Operations Manager, you will be responsible for ensuring the seamless operation of a busy event venue, acting as the senior operational lead on-site and overseeing event delivery, facilities management, health and safety compliance, and team performance. Leading a team that includes Supervisors, a Facilities Officer, a Venue Administrator, and a Sales Executive, you will play a key role in maintaining exceptional standards across all aspects of venue operations. Key Responsibilities Event Operations & Delivery Review and approve event function sheets, floor plans, catering requirements, and event specifications Act as the senior on-site contact and Duty Manager during live events Ensure all event requirements are delivered in line with client expectations and booking agreements Approve additional client charges where required and oversee event reporting and feedback Conduct venue inspections to ensure all front and back-of-house areas are maintained to a high standard Oversee the smooth operational delivery of multiple events and activities Health, Safety & Compliance Act as the senior Fire Warden and responsible person on-site Ensure compliance with licensing regulations, health and safety legislation, and venue procedures Carry out regular venue walkthroughs to ensure fire exits and access routes remain clear and compliant Manage incident reporting, first-aid responses, and escalation procedures Coordinate facilities cover and building access arrangements when required Finance & Administration Oversee catering orders, supplier purchasing, and stock control Monitor staffing levels, rota planning, and labour budgets Ensure agency, casual, and internal timesheets are processed accurately and submitted on time Oversee reception functions, visitor management, and delivery procedures Team Leadership Provide leadership, coaching, and day-to-day support to the venue team Conduct regular one-to-one meetings and performance reviews Manage performance concerns professionally and effectively Support front-of-house and reception operations when required Promote a positive, collaborative, and customer-focused culture About You We're looking for a proactive and organised operations professional who can confidently manage a busy venue environment and lead teams effectively. You will have: Previous experience in venue, events, hospitality, conferencing, or operations management Strong understanding of event logistics and operational planning Experience managing teams and coordinating multiple priorities Knowledge of health and safety, fire safety, and compliance requirements Excellent communication and stakeholder management skills Strong organisational and problem-solving abilities Experience managing rotas, staffing, and supplier relationships A flexible and hands-on approach to work What's on Offer? £42,000 pro rata, Part-time, 6-9 month contract, 3 days per week Opportunity to lead operations within a busy and professional events venue Varied and rewarding role with significant responsibility Central SE1 location Immediate start availableIf you're an experienced venue or events operations professional looking for a rewarding part-time contract role, we'd love to hear from you. Apply today for immediate consideration. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

GHD Advisory Insights & Analytics team – Data Consultant Join a global profession services leader, committed to solving the world’s biggest challenges across energy, transport, utilities and urbanisation. We are seeking curious minds with a passion for data-driven problem solving to join and shape our growing Data & Insights team. You will support the delivery of innovative solutions across sectors such as rail, highways, telecoms, and future energy, delivering tangible impacts for generations to come. You’ll have the freedom to explore your interests across diverse projects and sectors, with support and encouragement to develop your skills and experience. We embrace a start-up mentality within a global corporate framework, encouraging autonomous decision making, fresh ideas and agile thinking. Our team structure fosters collaboration and ensures every member feels supported, empowering you to meaningfully contribute to our continuously growing and improving team. What we do We help our clients unlock the full potential of their data by combining management and analytical expertise with cutting-edge technology solutions. Our services include: Strategic Modelling: Working alongside industry experts in the built and natural environment, we create models and simulations to understand and forecast complex scenarios, such as England’s transition to a more sustainable agricultural system. Analytical Data Management: We bring the latest in cloud, software, and data best practices to our clients to develop clean and expressive datasets, tightly aligned to their goals and ambitions. Digital Asset Management: We combine our knowledge of the infrastructure lifecycle across industries like water, power, rail, and highways, and our expertise in data-driven insights to help our clients make decisions about the stewardship of their assets. Location Intelligence: We develop world-class solutions in mobility, logistics and GIS using high-volume data sources such as mobile network data. For example, analysing visitor behaviour at major venues and identifying changes in national travel patterns. Your responsibilities: Stakeholder Engagement & Communication Pro-actively engaging with stakeholders to gather information, determine root causes of issues, and develop strong relationships. Clear and concise presentation of results and concepts through a variety of mediums, tailoring the level of technical content to the audience. Articulating your views and honest perspectives through active listening and engaged participation. Technical Leadership & Project Delivery Providing technical project delivery by designing solutions, writing code, and conducting analysis. Using data and management techniques to improve operational performance. Providing technical feedback and identifying opportunities to use data to derive insights and shape technical solutions. Acting as Project Manager on appropriate projects. Team & Business Development Actively contributing to team growth activities and operational tasks. Identifying and pursuing opportunities and new work that benefit clients, including providing input to tenders and bids. Continuous Learning & Growth Seek out on-the-job and external training opportunities to improve your technical and management capabilities, with support from the team. Taking a pro-active role in developing the skills of team members. About you We would love to hear from you if you can bring proven, demonstrable previous experience in any of the above areas. As a consulting role, we are looking for effective problem solvers, leaders, and communicators. Personal Characteristics You are an effective collaborator and communicator who can work well with a range of clients. You are inquisitive and eager to improve your skillset. You are comfortable being part of a growing team that is building a business. You are an independent thinker who can present their own ideas even when challenging the norm. You have a collaborative working style and understand the importance of diversity and inclusion in the workplace. You are an analytical thinker who can break down complex problems into manageable chunks. Previous Experience Due to the diversity of our projects, a range of skills and experience is beneficial to this role. An ideal candidate will demonstrate proven experience in any combination of the following, with particular emphasis on strong technical capabilities: Technical Capabilities Strong data manipulation and analysis skills. Programming using Python and SQL (additional languages are a benefit). Dashboarding using Tableau and/or Power BI and data visualisation using common data science packages (Matplotlib, Seaborn, kepler.gl, etc.) Understanding of version control (preferably through Git). Experience in contributing to and improving technical playbooks. Solid knowledge of statistical methods and concepts. Management Capabilities Business acumen including account management, relationship building, and commercial awareness. Management consulting expertise, including methodologies, frameworks, tools, and approaches to solve business problems. Business Analytics experience, using data and statistics to derive insights and make informed decisions. Experience in Agile project management and effective implementation of Agile principles. Clear and detailed client communication, including presentation and storytelling of technical concepts. About GHD Being the best that we can be is in our culture. We are a team of smart, innovative, and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come. Our Commitment to you Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools, training and support to do your best work and then recognise your achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business. Equality, diversity, and inclusion lies at the heart of our team culture. We operate a flat intellectual hierarchy meaning every voice is heard and has genuine influence. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and experience, and we recognise the value this brings our collective team approach to solving challenging client problems. Our internal working groups, such as GHD Young Professionals, Pride Alliance and Women in GHD (WING), enable every employee to shape the conversation and help implement initiatives to make GHD a better place to work for all. Inclusion is hugely important to us, and we want to ensure every team member can balance work around their unique personal circumstances. In addition to a competitive salary, we offer a wider variety of benefits to support you, including 25 days paid leave with opportunity to purchase additional leave, matched pension contributions and family-friendly flexible working. As an employee-owned business, you will have the opportunity to obtain shares in GHD, empowering you to shape and share the company’s long-term success. We will advocate for your professional development and provide you with technical development opportunities and mentoring programmes to help you grow and improve your abilities. We actively promote inclusion and equity focussed initiatives, with the example of our STEMAZING partnership, which offers STEM outreach programmes for women. We are always looking to improve the way we collaborate, communicate and operate as a team through regular socials, team strategy days and internal initiatives. Working Location This is a hybrid role, with an expectation of an average of 3 days per week working at our central London office. What next? We are keen to hear about your motivation for joining the Data & Insights team. If you are interested in this position, please upload your CV along with a 200-word statement outlining what draws you to our work applying data-driven approaches within the built environment. If shortlisted, our interview approach is a two-way learning experience. We will give you access to the leadership team and technical leads throughout the application process. For more information about GHD’s Strategic Data & Insight offering, case studies and bios of selected team members, visit our page at: https://www.ghd.com/en/expertise/strategic-insights.aspx Posting Date: 2025-10-17

Who We AreVerkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About The RoleThe Solutions Engineering team is looking for an additional SE leader to join our EMEA HQ team based in London, UK. The SE manager is responsible for leading and developing a high-performing MM Solution Engineering team across Europe. The candidate should be a proven technical leader in a fast-paced environment who is highly motivated, entrepreneurial, with excellent follow-up and follow-through. This role requires that you be on-site at our EMEA HQ in London,UK, 5 days a week.What You'll DoPeople Leader: Hire, develop, and lead an inclusive, engaged, and high-performing Select & Territory Solution Engineering teamsTechnical Leader: Technical coach, mentor, and problem solver, helping with technical escalations and navigating complex technical solutionsBuilder: Identify gaps, show initiative, and take ownership to build out programs and processes in support of the SE teamConnector: Work cross-functionally to drive improvements and increase communication and collaboration across departments, e.g. sales, product, support, enablement, marketing, etcCareer Champion: Develop and grow the team’s skillset through coaching, mentoring, and enablementTravel Requirement: Up to 25%What You BringMinimum 3+ years of Solutions Engineering leadership experience preferred Bachelor's degree in Electrical Engineering, Computer Engineering, Information Technology, Information and Computer Technology, Cybersecurity, IT Security or similar from an accredited universityStrong background in IT infrastructure and network/security fundamentalsProven track record in leading high performing sales engineering teams and working closely with sales teams and product teamsExperience building out programs and driving high impact projects and initiativesHighly motivated, entrepreneurial, and enthusiastic with excellent follow-up and follow-throughBased full-time onsite in our London office.Employee BenefitsVerkada is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 100% for family premiumsPrivate medical and dental coveragePaid parental leave policy & fertility benefitsRetirement saving optionsTime off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick timeWellness/fitness benefitsProfessional development stipendHealthy lunches provided dailyCommuter benefitsVerkada Is An Equal Opportunity EmployerAs an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.Your application will be handled in accordance with our Candidate Privacy Policy.

Reference: 104231Job objectives and responsibilitiesAs a Workplace Manager you will manage the Campus Safety Ambassadors across multiple sites, your mission is to create a friendly environment with a focus on student safety from a security perspective. Supporting the Account Director and wider Mitie team to proactively manage the campus space and halls of residences and ensure all is working as intended. With a blend of exceptional service and attention to detail, you'll ensure every interaction leaves a lasting positive impression. You will be well organised, able to work independently, and skilled at developing meaningful and productive relationships with the team and our students / clients and key stakeholders. You will be just as comfortable stepping in to supporting a client with their query, as well as carrying out extensive floor walks and liaising with students on site to resolve any issue that is impacting the experience on campus acting as a role model for all Campus Safety Ambassadors. You will implement the agreed colleague engagement, workplace and security strategy, and drive service improvements that create a memorable and lasting experience to all Campus users / visitors. Using your unique personality and excellent organisation skills to deliver an exceptional service and bring our vison to life for the client. You will take full ownership of the working environment and colleague/customer touchpoints and maintain consistently high standards across all integrated FM services,You must have a strategic mindset with a demonstrable track record of leading and supporting operational change and transformation projects to drive service excellence. Own the student experience service delivery, providing an exceptional service experience for all internal and external customers visiting or working within the building. • Drive consistency in service delivery across the LSBU Group campus while enabling tailored, site-specific enhancements that reflect the local community and culture.• Service Excellence Mindset: Strong commitment to delivering an outstanding guest and client experience; able to translate standards into practical, consistent action on the ground. Own service delivery across visitor and reception management, security and any other services linked to the colleague experience of utilising the workspace. • Capture and escalate risks, resistance, or issues to relevant stakeholders, offering practical solutions and adjustments as needed.• Work alongside site FM and team supervisors to embed new behaviours, responsibilities, and service techniques.• Manage, recruit, train and coach a diverse team of individuals across Campus Safety Ambassadors for front of house and security to drive a proactive personalised service across all client sites.• Consult with our clients, colleagues, and visitors, to improve their onsite experience – manage service to identify and map action plans to improve the experience. • Direct line management and supervision of the Deputy Workplace Managers and overall responsibility of the Campus Safety Ambassadors for front of house and security.• Utilise a “hands on” approach whilst maintaining a strategic eye for the development of the business, and team members.• Deliver our contractual service requirements and act as the link between Campus Safety Ambassadors for front of house and security and be SPOC (single point of contact) for all Campus safety related issues.• Demonstrate a high level of leadership in overseeing the Campus user experience and ensuring continuous customer satisfaction. • To ensure the Campus Safety Ambassadors are setup for success and can be productive whilst on site. • Proactively identify improvement opportunities regarding processes and operational delivery, health and safety, security processes and own the change management path to deliver the change. Main dutiesTeam Leadership & Training• Recruit, develop, and train a highly motivated team who deliver experiences that set us apart from competitors.• Foster a collaborative, high-performance culture across all service partners and internal teams.• Lead regular team meetings to ensure all members are informed, engaged, and motivated.• Ensure Campus Safety Ambassadors are fully trained, presentable, and embody the Mitie values at all times.• Work across all service points in the building, fully understanding the service requirements of each area.• Provide tailored customer experience training aligned with client values and culture.• Maintain accurate personnel records, including working hours, payroll, training, and development.• Link team objectives to the business vision and strategy, actively supporting development needs.• Be a champion for diversity, inclusion, health and safety, and One-Mitie collaboration across site.Experience & Engagement• Take daily ownership of the experiential touchpoint journey, ensuring all colleague, student-facing areas, and service teams meet agreed standards.• Act as the single point of contact (SPOC) for campus users and service teams, attending meetings and compiling agreed reports.• Be visible and present at campus events, visits, and activities.• Conduct regular floor and campus walks, engaging with colleagues, identifying faults, facilities issues, and health & safety concerns.• Promote and reinforce positive campus behaviours and etiquette standards.• Respond Security incidents when required.Process and continuous improvement Use data and feedback to identify opportunities for continuous improvement, adapting services and tools to meet evolving needs• Complete regular audits and floor / campus walks to identify challenges and opportunities, and deploy improvement mechanisms.• Drive improvements in campus service delivery and ensuring ongoing management, adoption and compliance of new client processes and services.• Prepare and issue comms and updates via email / other approved means. • Manage the team to ensure site procedures are followed, including but not limited to campus / building pass requests.• Take ownership of BAU projects and change initiatives, guiding them from idea to delivery.• Generate regular security reports and send to the relevant people. • To monitor all electronic security systems including building alarms, CCTV and access control and be competent in their operation. • To immediately report any systems malfunction.Ensure the service is delivered in line with KPI's and contractual agreement with the client.Take full accountability for service failures and ensure rectification methods are implemented.Innovation & Experience Design Develop and launch initiatives that enhance wellbeing, inclusivity, collaboration, and satisfaction.• Promote and implement workplace technologies that support connection, ease, and productivity for colleagues, students, and visitors.• Gather feedback from teams and users to drive small-scale, high-impact improvements and share success stories.Planning & Partnership• Work strategically with the Account Director and IFM service leads to coordinate building works, events, and activities.• Partner with the wider workplace and IFM teams to deliver consistent service and exceptional experiences.• Build strong relationships with LSBU Group stakeholders, including operations, HSR, facilities, and executive leadership, aligning campus safety and service with organisational goals.• Actively engage with other partners and suppliers to encourage innovation and seamless “One-Mitie” approach.Person Specification – Key competencies Proven track record of comparable leadership experience over several years in universities, modern high footfall workplaces and/or hospitality focused establishments.• Proactive, organised and meticulous – passionate about Customer Experience • Excellent project and time management skills.• Demonstrable experience transforming service delivery to meet new and improved standards • A winning mindset that implements a culture of success and skilled at taking your team and peers on a journey.• Essential to possess innovative qualities and highly capable of taking an active lead role within a dynamic leadership team.• Warm and engaging personality style, ability to quickly build rapport and relationship with site users and peers.• Exceptional verbal, written, and interpersonal communication skills with core competencies around delivering service excellence. • Immaculate grooming, personal presentation.• Must be able to identify and resolve issues, and to meet and exceed the expectations of our client. • Must be highly proficient in Outlook, Word, Teams, and Chrome • Competent using visitor and space management tools. • Inspirational leader • Knowledgeable and approachable - Highly visible, always available and obvious go to person • Memorable and hospitality first, connected to the experts for everything else • High profile, professional, friendly and attentive • Connected, calm and in controlHealth and Safety responsibilities Follow Group and company policies and procedures at all times. • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. • Use all work equipment and personal PPE properly and in accordance with training received. • Report any issues or training needs to your line manager and /or via your divisional incident reporting system. Ref:104231 Location:London Employment:Full time Closing Date:30 September 2026

The Role On behalf of our client, we are seeking a Sales and Marketing Manager. This role leads sales and marketing activity for major international events. Reporting to senior leadership, you will combine strategic planning, campaign management, and hands-on sales execution. You will own sales activity, shape supporting marketing initiatives, and help drive visitor recruitment and sales for major events. Responsibilities will include Lead the development and execution of sales strategies to meet and exceed sales targets. Manage and deliver integrated marketing initiatives, including digital campaigns, press activity, and telemarketing. Oversee customer relationships with clients, ensuring excellent service and retention. Represent the client at competitive UK and international events. Provide post-event analysis and reporting, delivering actionable insights for future campaigns. Collaborate with the wider team to align sales and marketing objectives. The Person The ideal candidate is a friendly, consultative salesperson with a strong work ethic and a collaborative, team-player mindset. 5+ years experience in sales and marketing roles is preferred. Demonstrable experience planning, managing, and delivering multi-channel marketing campaigns. Excellent communication and presentation skills, with confidence to influence senior stakeholders. Proven track record of meeting and exceeding sales targets. Happy with some international travel when required. The Salary £33,000 £38,000 The Location North Somerset, Bristol (one day per week working from home) The Hours Monday to Friday, 9am5pm The Contract: 12 month contract. The Benefits Regular team building days 2833 days holiday, including bank holidays Christmas break, with the office closed between Christmas and New Year Pension scheme Cycle to Work Scheme Free on-site parking TPBN1_UKTJ

Fabric Engineer Contract:Twmporary - till 30/10/2026 Working Hours: Mon-Friday 08:00-17:00 About the Role We are currently recruiting on behalf of our client for a Fabric Engineer to play a key role in maintaining an exceptional workplace environment. This is a hands-on position focused on site presentation, facilities maintenance, minor works and brand standards. You will act as an ambassador for our client, ensuring the premises consistently meet high standards of appearance, safety, functionality and operational excellence. You will work closely with client representatives and internal teams to identify issues, complete repairs and improvements, and ensure customer-facing and operational areas are always presented to the highest possible standard. Key Responsibilities Act as a site standards champion, proactively maintaining and improving all visible and functional aspects of the premises. Conduct regular site walks, inspections and audits to identify defects, presentation issues and maintenance requirements. Ensure the site consistently meets agreed standards for presentation, functionality and brand excellence. Liaise closely with client representatives regarding maintenance, repairs, site presentation and planned works. Complete fabric and finish repairs, including walls, floors, ceilings, fixtures and fittings. Repair and replace floor and wall coverings where required. Carry out ceiling tile repairs and replacements. Undertake general building, installation and remedial works as required. Ensure all customer-facing areas are clean, presentable, fully functional and ready to deliver an excellent visitor and employee experience. Take ownership of minor projects and improvement works that enhance the site environment. Complete tasks within agreed timescales and provide clear updates on progress. Undertake site surveys and ensure all planned works are completed in accordance with relevant Method Statements and Risk Assessments. Use PDA/digital systems to record completed works, communicate updates and maintain accurate job information. Maintain high standards of Health & Safety and act as a positive role model for safe working practices. Carry out additional reasonable duties as directed by the line manager, which may include jet washing, decorating, pothole repairs and other general site maintenance activities. About You The successful candidate will be a practical, proactive and customer-focused individual who takes pride in their work and has a strong eye for detail. You will ideally have: Previous experience in facilities maintenance, building maintenance, property services or a similar hands-on environment. Good knowledge of general building repairs and maintenance. Experience working with floor, wall and ceiling finishes. A strong understanding of Health & Safety requirements and safe working practices. The ability to identify defects and resolve issues promptly and effectively. Excellent attention to detail and pride in maintaining high presentation standards. Good communication skills and the confidence to liaise professionally with client representatives. The ability to work independently while also collaborating effectively with wider teams. Good organisational skills and the ability to prioritise multiple tasks. Experience using digital job management systems, PDAs or similar technology. A flexible approach and willingness to undertake a broad range of maintenance and minor works. What We're Looking For We are looking for someone who doesn't simply fix problems, but takes ownership of the overall environment. You'll have a keen eye for detail, a professional approach and the confidence to identify opportunities to improve the site before issues become problems. If you are a hands-on facilities or maintenance professional who takes genuine pride in delivering high-quality workmanship, excellent site presentation and outstanding customer service, we'd be keen to hear from you. Apply Now If this sounds like the right opportunity for you, please submit your CV today. Our recruitment team will be in touch to discuss the role and next steps. TPBN1_UKTJ

The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential. #ShowOffYourShowroom Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality. Key Responsibilities: • You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins., • You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency., • You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms., • You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates., • You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards. You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets. Skills and competencies: • You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business., • You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment., • You will have experience in relationship management and developing a true partnership approach with clients., • You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions., • Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!)., • A valid UK Clean Driving Licence and access to a car is essential for this role. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: • Uncapped commission, • Discounts, savings and cash back at numerous retailers, • Enhanced pension, • Life assurance, • Extended family policy including maternity, paternity, additional annual leave and more, • Mental Health First Aiders and Employee Assistance Programme, we look out for each other, • Complete induction and a company that lets you grow and encourages development, • Financial education and loans, • A business striving to create an environment of inclusion so everyone can be their true self, • And more! #BelongWithUs We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. 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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution . Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. Front of House (FOH) Supervisor The role of a Front of House Supervisor is to ensure the highest levels of client and visitor care. To consistently deliver service excellence as a role model and to drive Guest Services Ambassadors and Coordinators to provide seamless visitor experience, and all reception duties are attended to. A highly self-motivated individual who has an instinctive customer centric approach th at anticipates our HSBC colleagues & customer's needs in line with the CX vision "enabling opportunities for everyo ne to flourish ". Working hours/pattern Monday to Friday on a rotational basis, 40 hours per week. Flexibility is essential to support events and key business activity. Key responsibilities Customer Focus To ensure that all visitors experience service excellence consistently, with the Guest Service Ambassadors providing a warm, courteous, and prompt welcome on arrival and throughout the client journey To collate customer feedback on an ongoing basis via Corrigo and follow-up with customers to ensure resolution To ensure accurate information is available for Guest Services Ambassadors to provide local area knowledge and liaise as a point of contact between clients and hosts Liaising with PA/EA teams, clients & visitors and providing excellent customer service - encouraging the team to deliver "wow" moments when the opportunity arises Monitoring mobile reception technology to ensure functionality and Guest Services Ambassadors are delivering service fluently and in harmony with Vgreet Proactively deal with enquiries, requests or complaints in person, via the telephone or email, in a timely and professional manner ensuring effective problem resolution Ensure a commitment to service excellence recognising guest service ambassadors and colleagues with service STARs Leadership Accountability To lead the team's awareness of business and team activity with regular and ad-hoc communication Strategically rota the team according to VIP events and transfer floor meetings Provide administration support, having full working knowledge of Asure visitor management, room and desk booking system to support guests or HSBC colleagues with any queries Ensure meeting rooms are kept to the required standards and ready for use at all times using the Corrigo FM process Ensure that all times the Guest Services team are adhering to the highest levels of personal presentation / appearance and wearing the correct uniform Organise excellence-audits and scorecards of the Guest Services areas to ensure reception desks/ Vgreet , guest waiting areas and client suites are always maintained to highest standards of tidiness and cleanliness Support a culture of continuous learning within the team, supporting them on their journey of being a customer services professional with short takes etc with the Front of House Supervisor being the "trained trainer" Proactive Guest Services Operation and Communication Adaptable to work throughout the Guest Services operation including main building reception, internal reception spaces and Guest Services Hub providing leadership support appropriately Communicate effectively the management team, displaying accuracy and attention to detail both in verbal and written communication Maintain a strong awareness of business activity communicating all updates with Guest Services Ambassadors whilst building strong and lasting relationships Escalate any new / ongoing / potential issues and complaints to the Guest Services Deputy Manager so that they are addressed accordingly Organise the training of new Guest Services team members including induction plans and reviews To support and guide all Guest Service Ambassadors and Coordinators with their daily tasks and personal development, to help improve each individual and overall service standards for the client Person Specification/Requirements At least 2 years' experience within a Front of House role in a corporate environment, 5-star hotel, members club or flagship airline Self-motivated service leader committed to driving service excellence Possesses fluency in leading reception services and standard operating procedures, together with in house meeting reservations procedures, and other internal/external communication methods Ability to demonstrate empathy, excellent customer service and practical skills Operational knowledge of all reception services and standard operating procedures Must have excellent organisational skills and good attention to detail Professional and high standard of overall communication Should have an excellent and positive "can do attitude" and a great team player and leader Able to work in a busy and pressurised environmentproviding a discreet and personalised service. From time to time the company may require you to work at other sites, on projects, company development, site visits or similar. You will also positively represent the company at all times along with being present in the workplace at critical times of operation Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. TPBN1_UKTJ

Build a high-performing sales team at one of the UK's fastest-growing SaaS businesses Our client is transforming how visitor attractions and seasonal events grow their businesses. Combining market-leading ticketing software, powerful marketing technology and hands-on growth services, they help thousands of attractions attract more visitors and increase revenue. With rapid expansion across the UK and US, they're looking for an exceptional Sales Manager to lead, coach and scale the Account Executive team. The Opportunity This is a genuine player-coach role for a sales leader who still enjoys being in the action. You'll own new business performance, working alongside Account Executives on live opportunities, coaching them through deals, and building a sales culture that consistently delivers month after month. This isn't a management role where success comes from dashboards aloneyou'll be actively involved in helping your team win. Working closely with senior leadership, you'll have real ownership over performance, hiring, coaching and the future growth of the sales organisation. What You'll Be Doing Lead and develop a team of Account Executives selling SaaS solutions across the UK and US. Own and deliver monthly new business revenue targets. Join customer demos, presentations and commercial negotiations to help close strategic opportunities. Coach reps through live deals using call reviews, pipeline analysis and structured feedback. Drive forecasting accuracy and maintain excellent CRM hygiene using HubSpot. Analyse sales performance, identifying opportunities to improve conversion, deal size and sales cycle. Recruit, onboard and develop new Account Executives as the team grows. Leverage AI tools to improve sales productivity, coaching and prospecting. Partner with Customer Success, Marketing and Product to share customer insights and improve commercial performance. About You You'll bring: Proven experience leading a SaaS sales team while remaining hands-on in deals. A strong track record of delivering consistent new business growth. Excellent sales coaching skills with the ability to improve individual performance. Strong analytical capability and confidence working with sales metrics and funnel data. Experience using AI tools to improve sales effectiveness. High standards around CRM discipline, forecasting and sales process. A collaborative leadership style that develops and motivates people. Desirable Experience Scaling sales teams beyond 10 Account Executives. Experience structuring inbound/outbound or segmented sales teams. SaaS experience within leisure, tourism, events or attractions. What's On Offer £65,000-£80,000 basic salary (dependent on experience) Performance-related bonus Hybrid working (2 days in the London office, 3 days from home) Career progression within a fast-growing international SaaS business ALL APPLICANTS MUST BE FREE TO WORK IN THE UK Exposed Solutions is acting as an employment agency to this client. Please note that no terminology in this advert is intended to discriminate on any grounds, and we confirm that we will gladly accept applications from any person for this role. TPBN1_UKTJ

hackajob is partnering directly with Zaizi to hire for this role. Zaizi is a software consultancy specialising in building bespoke digital solutions for central government and national security agencies. As we deepen our work with the Ministry of Defence (MOD) and the Intelligence Community, we are establishing a secure facility to support our client work. We are seeking a dedicated Security Controller to lead this critical function. You will be the primary authority on all physical and personnel security matters, serving as the bridge between Zaizi, the MOD, and other secure government contracting authorities. This is not just a compliance role; it is a strategic enabler that allows Zaizi to deliver Requirements Secure Facility Management & Compliance Mandatory Oversight: Act as the officially appointed Security Controller responsible to the Board for all day-to-day security aspects. Asset Protection: Manage the receipt, storage, distribution, and disposal of classified documents and assets in accordance with government standards. Inspections & Audits: Prepare for and manage external audits from MOD Defence Equipment & Support (DE&S) and other accreditors. Maintain the Security Risk Management and Company Security Instructions. Complete yearly Crypto audits and related filings. Visitor Control: Manage strict access control systems for the facility, including the vetting and escorting of visitors, contractors, and international guests in compliance with IVCO (International Visits Control Office) protocols. Personnel Security (Vetting) Clearance Management: Oversee the lifecycle of United Kingdom Security Vetting (UKSV) and other clearances for all staff and associates. Aftercare & Training: Conduct initial security briefings for new hires and ongoing "aftercare" duties. Ensure all staff understand their personal responsibilities under the Official Secrets Act and the Security Policy Framework. Insider Risk: Monitor for and mitigate insider threats, conducting risk assessments and maintaining close liaison with HR and line management regarding staff reliability. Strategic Security Liaison Government Interface: Serve as the primary point of contact for government security officials. Incident Response: Lead the investigation and reporting of any security breaches or incidents to the relevant Contracting Authority and the Industry Security Assurance Centre (ISAC). Advisory: Advise the Board and Senior Leadership Team on security implications of new contracts, office moves, or changes in company ownership/structure. Integrated Security Support Collaborate with the IT Manager (responsible for ISO 27001/Cyber Essentials Plus) to ensure physical and cyber security measures are aligned and the successful implementation of ISOs. Support the bid team by providing security capability statements for tenders requiring facility clearances. Required Skills & Experience Essential: Citizenship: Must be a British National. Experience: Proven experience as a Security Controller (or Deputy) within a UK Defence or National Security "List X" environment. Regulatory Knowledge: Deep understanding of the Security Policy Framework (SPF), Cabinet Office security controls, and List X requirements (specifically FSA/iv). Vetting: Active eDV clearance Detail Oriented: Meticulous record-keeping skills for musters, visitor logs, and classified document registers. Desirable: DISA / SyI membership or equivalent professional security qualifications (e.g., BTEC Level 3 in Security Management). Experience liaising with the International Visits Control Office (IVCO) for overseas visits and classified exchanges. Experience establishing a new List X facility from scratch. Benefits Compensation Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value. Loyalty Pension: We invest in your future. Starting at a 5% employer contribution, we increase this by 0.5% every year after your third anniversary, up to a maximum of 8% . Protection: Comprehensive Group Life Assurance for peace of mind. Purpose & Culture Real Impact: Work on mission-critical projects that secure and improve the UK's digital infrastructure. Autonomy: A culture that empowers you to make decisions, prototype rapidly, and iterate towards success. Service & Community: We support those who serve. 10 paid days for Reservist Military Service. Work / Life Balance Time Off: 25 days annual leave + Bank Holidays, with the flexibility to Buy/Sell additional days to suit your lifestyle. Giving back: 2 paid volunteering days per year. Development & Growth Master Your Craft: Fully funded professional certifications (AWS, GCP, Agile, etc.) supported by 5 days paid study leave . Expand Your Horizons: An additional £500 annual "Personal Choice" fund to learn whatever inspires youwork-related or not. Support: Access to 1-2-1 professional coaching and team training to accelerate your career. Health & Balance Premium Health: Vitality Private Medical Insurance (includes Apple Watch, gym discounts, and rewards). Flexibility: Genuine hybrid working with a WFH equipment allowance to perfect your home setup. Wellbeing: Cycle to Work scheme and a commitment to sustainable, healthy working practices. For further information contact: Nat Hinds: Head of Talent TPBN1_UKTJ

General Manager - Maternity Cover Location: Imperial War Museum North, Manchester Salary: Up to £45,000 per annum FTE Contract: 11-month maternity cover, Full-Time, 5 out of 7 days per week What can we offer you: A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged. 25 days annual leave (excluding bank holidays). Free staff meals whilst at work. Access to Compass Group company perks & benefits. Perks for Work discounts and promotions. Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks. On-site F&B discounts. No shortage of delicious food. About the Role: We're seeking a proactive and people-focused General Manager to lead the catering, events and hospitality operations at Imperial War Museum North in Manchester. This is a fantastic opportunity to lead visitor experiences within one of the UK's most iconic cultural institutions, welcoming guests from across the country and around the world. As General Manager, you will lead the onsite catering, events and hospitality operation, working closely with the Operations Manager to oversee both the retail and events food and beverage services. You will be responsible for ensuring the smooth running of the busy café operation alongside a varied conference and events diary. You will deliver exceptional service standards through strong onsite leadership and team engagement, while continually identifying opportunities to improve operational efficiency, commercial performance and the overall visitor experience. Key Responsibilities: Leading, training and developing a motivated, skilled team of operational and culinary colleagues. Managing all aspects of labour planning, cost control and forecasting. Identifying and driving commercial opportunities to maximise food and beverage revenue. Maintaining strong client and stakeholder relationships and ensuring expectations are consistently exceeded. Overseeing operational delivery across all food, beverage, events and hospitality services. Ensuring compliance with company policies, health and safety standards and financial targets. Supporting and delivering the venue's growth and development strategy in partnership with the client. Ensuring consistent delivery of high service standards through active floor leadership and team engagement. Building strong working relationships with museum and venue stakeholders, responding positively to feedback and ensuring client and visitor satisfaction. Supporting the team through the maternity cover period, maintaining continuity and delivering a consistently high-performing operation. About You: 2+ years' experience as a General Manager, or 4+ years' experience as a Deputy General Manager or Operations Manager within hospitality, ideally in visitor attractions, cultural venues or multi-outlet operations. Proven experience supporting the running of busy environments with high footfall and varied service styles. Strong financial awareness and understanding of budgets, cost control and labour management. Excellent leadership skills, with experience motivating teams and supporting training and development. Confident communication and stakeholder engagement abilities, with the ability to build effective relationships at all levels. A passion for food, service and delivering memorable visitor experiences. Ability to adapt in a fast-paced environment, balancing day-to-day operational delivery with longer-term projects and commercial objectives. A hands-on, visible leadership style and the ability to inspire teams to deliver consistently high standards. Experience within a museum, visitor attraction, events or cultural venue environment would be advantageous. About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Job Reference: com/1108/70664001/52826018/SU #RA Venues TPBN1_UKTJ

Job Spec Be the driving force behind day-to-day F&B delivery across the whole site This is a hands-on leadership role at the heart of one of Surrey's busiest visitor attractions. At my client, you'll take day-to-day ownership of F&B delivery across every outlet on site – café, restaurant, grab-and-go kiosks, and seasonal or event catering – serving over 250,000 visitors a year . You'll be the person on the floor making sure every outlet runs smoothly, every day, allowing the F&B Manager to focus on strategy, growth, and commercial development. This role is ideal for an experienced team leader or supervisor ready for their next step up – moving beyond a single outlet or shift to help lead operations across the whole F&B offering. What you'll be doing: Run the day-to-day across every outlet Take operational responsibility for F&B delivery across the site, not just one outlet: Restaurant and café Grab-and-go kiosks Seasonal and event catering You'll move between outlets as needed, spotting and resolving issues before they escalate, and making sure standards stay consistent everywhere. Be the go-to person on the floor Lead from the front during peak trading, acting as the first point of contact for staff and guests across all outlets: Step in wherever the operation needs support Make fast, sensible calls on staffing, service, and stock Escalate to the F&B Manager when it genuinely needs their input Support commercial performance Play an active role in the commercial side of the operation: Help drive spend per head and revenue across outlets Control waste and manage stock ordering and transfers Monitor labour and cost of sale, flagging concerns early Support monthly stock takes and back-office record keeping Build and lead the team across the site Take ownership of people management across all F&B outlets: Recruit, induct, train and coach team members Manage the day-to-day rota to meet demand across outlets Address performance issues promptly and fairly Act as duty supervisor for F&B, and support other areas of the business when needed Uphold standards everywhere Ensure consistent standards across the whole F&B operation: Food safety, hygiene and cleanliness compliance in every outlet Health & safety policies, risk assessments and audits Equipment checks, maintenance reporting, and timely fixes Support the F&B Manager to work strategically This role exists to take on the day-to-day operational load, allowing the F&B Manager to focus on strategy: Deputise for the F&B Manager across the site when they're not on shift Handle routine decisions and escalations independently Feed back insight and ideas that help shape the wider F&B strategy What we're looking for You'll have some experience leading a shift or a team in a fast-paced hospitality or catering environment, and be ready to grow into a role with wider scope. We're particularly looking for someone who: Has supervisory or team-leading experience in hospitality, catering or a similar customer-facing environment Is a hands-on leader who's comfortable moving between areas during busy periods Is happy picking up commercial basics on the job – spend per head, cost control, wastage Can train, motivate and manage a small team Stays calm, organised and decisive under pressure Is keen to grow into a bigger, more varied role than a single-outlet position The reality of the role (and why it's rewarding) Our business is highly seasonal and weather-dependent, with peak periods driven by school holidays, weekends and events. This creates a fast-paced, high-energy environment where strong day-to-day leadership has a direct and visible impact. In return, you'll benefit from: A varied role with responsibility across the whole F&B operation, not just one outlet A predominantly daytime-focused operation, offering a strong alternative to late-night hospitality The opportunity to work in a unique outdoor, family-focused environment Genuine scope to grow into broader operational or management responsibility Experience & qualifications Experience as a supervisor or team leader in F&B or hospitality Experience across multiple outlets or a multi-site operation would be helpful, but not a requirement Good organisational and communication skills Some exposure to stock control, forecasting or rota management is useful but not essential Ability to lead, motivate and support a team Level 3 Food Safety (or willingness to work towards it) desirable Working Hours & Flexibility This is a full-time role working 5 days out of 7, including alternate weekends . Bank holidays are considered normal working days, with this reflected in the 28-day annual leave allowance . For most of the year, the standard working hours are 9:00am–5:00pm , including a 30-minute unpaid break. During the school summer holidays, these hours extend to 9:00am–6:00pm to support increased visitor numbers and operational demand. There will also be an expectation to cover approximately one 6:00pm finish per week to support after-school play sessions. Throughout the year, there are a small number of evening events, including: Two fireworks evenings in October Four camping weekends during July and August A small number of adult-only evening events You would not be expected to work every event, but F&B management cover will need to be provided across all events . These events are not generally late-running, with most finishing around 8:00pm–9:00pm , and the latest finishes expected to be around 11:00pm for adult evenings. As senior members of the team, both positions will also require a degree of flexibility to support occasional ad hoc events, training sessions, stock takes and other operational requirements when necessary. Contract type Permanent Hours Full time including weekends, primarily daytime with occasional evenings Salary £31,162.50 p.a. TPBN1_UKTJ

Anabas is a leading facilities management services provider, delivering exceptional workplace experiences across some of the UK's most prestigious corporate environments. We work with some of the UK's leading organisations, delivering workplace and facilities management services that help create exceptional employee and visitor experiences. As we continue to grow, we are seeking an experienced Bid Manager to join our sales and marketing team and play a key role in securing new business opportunities across the UK. ? Are you a highly organised, commercially minded Bid Manager who enjoys shaping winning solutions and thrives in a collaborative environment? ? UK-based (remote/hybrid working available) The successful candidate will be required to attend the Anabas office in Darlington at least once per month, together with travel to client sites and Anabas locations across the UK as required. For candidates based in the North East, more frequent attendance in Darlington will be expected. ? The Opportunity This is an exciting opportunity for an experienced bid professional to take ownership of complex, high-value tenders and proposals. The role is ideally suited to an individual with strong private sector tender experience. Working closely with operational leaders, subject matter experts and the senior leadership team, you will lead the end-to-end bid process, developing compelling, customer-focused submissions that clearly articulate Anabas' value proposition and differentiate us from our competitors. You will also have access to Anabas' AI-powered bid writing platform, enabling you to work more efficiently and focus on bid strategy, win themes, solution development and quality rather than administrative tasks. ? Key Responsibilities Lead the end-to-end management of tender opportunities Develop bid strategies, win themes and response plans Facilitate bid kick-off meetings and manage bid programmes Work with operational, commercial and technical teams to develop compelling solutions Write, edit and review high-quality tender responses Ensure submissions are compliant and tailored to client requirements Manage bid timelines and coordinate contributions from stakeholders across the business Prepare presentation materials as part of the tender process Maintain and develop the bid content library and knowledge management processes Utilise Anabas' AI-powered bid platform to support content development and continuous improvement Conduct post-submission reviews and identify lessons learned to improve future performance ? About You We are looking for an experienced bid professional with a proven track record of delivering successful tenders and proposals. You will be: An experienced Bid Manager with a strong record of managing complex bids An excellent writer with outstanding attention to detail Commercially aware and able to understand client drivers and business objectives Highly organised and able to manage multiple opportunities simultaneously Confident engaging with senior stakeholders and subject matter experts Comfortable using technology and AI tools to improve efficiency and quality A proactive self-starter who takes ownership and drives results Willing to travel to client sites across the UK as required Able to build effective relationships with operational teams and subject matter experts across the business ? Desirable Experience Facilities Management Services experience Experience supporting private sector tender opportunities Experience of managing high-value, strategic bid opportunities ? Why Join Anabas? Work with a growing, ambitious business Be part of a collaborative and supportive culture Access innovative AI-powered bid technology Work on high-profile opportunities with leading UK organisations Competitive salary and benefits package ? At Anabas, we are committed to creating an inclusive workplace where everyone can thrive and contribute to our success. TPBN1_UKTJ

Food & Beverage Manager Lead and develop a high-volume, multi-outlet F&B operation We are looking for an experienced and commercially focused Food & Beverage Manager to take ownership of a busy, multi-outlet operation serving a large and varied customer base. This is a senior, hands-on position with responsibility for the day-to-day running, performance and continued development of the entire food and beverage operation. The role covers everything from café and restaurant service through to grab-and-go outlets and seasonal or event catering. You will be responsible for maintaining excellent standards while identifying opportunities to improve efficiency, profitability and the overall customer experience. This position would suit an experienced hospitality operator who enjoys working in a fast-paced environment and is ready to take genuine ownership of an F&B department. The Role: Manage a high-performing F&B operation Take overall responsibility for food and beverage services, ensuring consistent standards of quality, speed and customer service across: • Café and restaurant operations, • Grab-and-go outlets, • Seasonal catering, • Event and function catering You will ensure the operation performs effectively throughout both busy and quieter periods, adjusting staffing, service and resources according to demand. Improve commercial performance You will have clear responsibility for the financial and commercial performance of the F&B operation, with particular attention to: • Increasing spend per head, • Improving gross margins, • Controlling food and operating costs, • Maximising labour efficiency and productivity, • Reducing waste, • Improving stock management and purchasing You will be expected to identify areas for improvement and put practical strategies in place to increase profitability and overall performance. Lead by example and develop the team This is a hands-on management role. You will be visible and involved during busy trading periods, setting standards and supporting your team when required. Alongside this, you will be responsible for: • Developing supervisors and team leaders, • Building a strong management structure, • Increasing the capability and confidence of the wider team, • Improving staff engagement and retention, • Creating a team structure that allows the operation to run effectively without relying on you for every decision Develop the F&B offering Use sales information, customer feedback and operational insight to continually improve the offer. This could include: • Reviewing menus and pricing, • Improving customer flow and service speed, • Identifying opportunities for new products or services, • Introducing ideas that improve the customer experience while delivering a commercial return You will have an important role in ensuring the F&B operation continues to evolve and make a meaningful contribution to the wider customer experience. Seasonal and event planning Forward planning will be an important part of the role, particularly around busy trading periods, holidays and events. You will ensure: • Staffing levels are appropriate for anticipated demand, • Stock and purchasing are planned effectively, • Service models are suitable for expected volumes, • The operation is fully prepared for peak periods, • Feedback and lessons from previous periods are used to improve future performance About You We are looking for an experienced F&B professional with a background in high-volume hospitality, leisure, visitor attractions or a similar customer-focused environment. The successful candidate will ideally be someone who: • Is a confident, hands-on leader who enjoys being involved in the operation, • Has experience managing multiple outlets or a high-volume F&B environment, • Has strong commercial awareness and understands how to improve profitability, • Can demonstrate a history of improving operational performance, • Has experience managing and developing large teams, including seasonal employees, • Is comfortable working with sales, labour and operational data, • Can remain calm, organised and decisive during busy periods, • Has the ability to balance customer service with commercial objectives The Working Environment The operation is highly seasonal and can be significantly influenced by customer demand, school holidays, weekends, events and weather conditions. As a result, the role can be fast-paced and demanding, particularly during peak periods. It is also an opportunity for an experienced manager to have a visible impact on the performance and development of the department. In return, the role offers: • A varied position with significant responsibility, • A predominantly daytime-focused operation, • The opportunity to work in a busy, customer-focused environment, • Genuine autonomy to develop and improve the F&B operation, • The opportunity to make a direct commercial impact, • Potential to progress into wider operational leadership Experience & Qualifications, • Proven experience as a Food & Beverage Manager or in a senior F&B leadership position, • Experience within high-volume hospitality, leisure or visitor attractions is desirable, • Strong commercial and financial management skills, • Experience with stock control and purchasing, • Experience with forecasting and labour planning, • Proven ability to recruit, lead and develop teams, • Strong understanding of food safety and operational standards, • Level 3 Food Safety qualification, or equivalent, would be desirable Additional Information This is a full-time position and will require flexibility to work weekends, bank holidays and during key seasonal and peak trading periods. The successful candidate will need to be comfortable working in a busy environment where customer demand can fluctuate significantly and where strong organisation, leadership and commercial decision-making are essential. Working Hours & Flexibility This is a full-time role working 5 days out of 7, including alternate weekends. Bank holidays are considered normal working days, with this reflected in the 28-day annual leave allowance. For most of the year, the standard working hours are 9:00am–5:00pm, including a 30-minute unpaid break. During the school summer holidays, these hours extend to 9:00am–6:00pm to support increased visitor numbers and operational demand. There will also be an expectation to cover approximately one 6:00pm finish per week to support after-school play sessions. Throughout the year, there are a small number of evening events, including: • Two fireworks evenings in October, • Four camping weekends during July and August, • A small number of adult-only evening events You would not be expected to work every event, but F&B management cover will need to be provided across all events. These events are not generally late-running, with most finishing around 8:00pm–9:00pm, and the latest finishes expected to be around 11:00pm for adult evenings. JBRP1_UKTJ

Location: Northwick Park Hospital Salary: £16.76 Per Hour - 40.3 hours per week We're recruiting a Duty Manager to join our dedicated team at Northwick Park Hospital. As a key member of our management team, you'll oversee the effective delivery of domestic, portering, and limited patient food services. You'll lead night operations, ensuring the highest standards of cleanliness, safety, and service excellence across all areas - supporting both patient care and the hospital's round-the-clock operations. What You'll Do • Manage and support a team, • Oversee and coordinate Soft FM services including cleaning, portering, and patient food delivery., • Ensure all operations meet contractual, safety, and quality standards., • Act as the key on-site contact for clinical teams, including bed managers and nurses., • Maintain compliance with Health & Safety, infection control, and hygiene regulations., • Drive operational efficiency, staff engagement, and service excellence., • Provide leadership and support to ensure consistent delivery across multiple sites., • Collaborate closely with day management teams to ensure seamless service continuity. About You You'll be an experienced and confident people leader with a strong background in healthcare or Soft FM services. Calm under pressure and highly organised, you'll thrive in a fast-paced hospital environment where every detail matters. You will have: • Previous experience in a healthcare or Soft FM management role (cleaning, domestic, or portering)., • Excellent communication and client-facing skills - comfortable engaging with clinical staff and hospital management., • Proven ability to lead, motivate, and develop teams., • Strong understanding of Health & Safety and compliance procedures., • A proactive and flexible approach to operations. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes, • You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2008/93128001/52828689/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

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