Trabajos visitor experience manager en Reino Unido

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.Home Palace: HM Tower of LondonStatus: Established/PermanentEstimated Start date: 1 May 2026Salary: £56,235 per annum inclusiveDays/Hours of work: Full-time - 36 hrs per week - Mon-FriAbout the role and about youWe have an exciting opportunity for a Mechanical & Electrical Engineer to join our expanding and highly skilled maintenance team at the Tower of London.We are seeking a motivated and forward-thinking engineering professional to support the effective day-to-day delivery of our maintenance operations. In this role, you will contribute directly to the conservation, presentation, protection, and safety of our historic buildings, helping us share the stories of our palaces and the people connected to them with inclusive audiences across the UK and internationally. This position plays an important part in supporting our bold strategy to become a charity for everyone.You will take a proactive lead in coordinating Mechanical & Electrical (M&E) responses from both internal site teams and external contractors, ensuring all helpdesk requests and emergency issues are resolved efficiently and within the Maintenance and Facilities budget. You will also help to ensure an exceptional visitor experience and provide a safe, functional working environment for staff. Alongside this, you will collaborate on a variety of long-term projects, working closely with key stakeholders and partners across the organisation.In this role, you will work collaboratively with the Maintenance & Facilities Manager and wider teams, offering guidance and technical input to HRP departments, stakeholders, and major or interpretation projects. You will also deputise for the Maintenance & Facilities Manager when required. You will be part of an on-call rota to respond to incidents for which you will receive an annual allowance.The ideal candidate will bring proven experience in M&E management across both reactive and planned maintenance, demonstrating an ability to deliver high quality, timely responses. Strong organisational and strategic planning is essential, along with the skills to thrive in a busy, fast paced environment. Experience in managing stakeholder relationships and expectations is highly desirable.We are looking for a team player who is inspired by HRP’s mission and able to communicate that enthusiasm to contractors, stakeholders, and the wider public.Benefits include:• Enhanced holiday entitlement• Generous Employers Pension Contributions (up to 11%)• Annual Pay reviews & Bonuses• Critical Illness Cover & Life Assurance• Family friendly policies and benefits• Staff discounts and membership to all palacesPlease apply online direct to HRP with your CV and a covering letter.You may also have experience in the following: Mechanical & Electrical Manager, M&E Contracts Manager, Facilities Engineering Manager, Maintenance & Facilities Manager, Building Services Manager, M&E Maintenance Manager, Estates Engineering Manager, Technical Services Manager, Hard Services Manager, Facilities Contracts Manager, Engineering Maintenance Manager, Site Services Manager, FM Engineering Manager, Asset Maintenance Manager, Building Maintenance ManagerREF-227 048

Building Caretaker (Permanent, Full-Time, ASAP Start) Salary: £30,000Location: SE LondonHours: Monday–Friday, 9:00am–5:30pm About the Company One of our clients a fast-growing residential asset management organisation is seeking a dedicated Building Caretaker to join its expanding London-based team. The role sits within the Estates Management department, who ensure the successful operation, maintenance, and optimisation of residential buildings. The team focuses on delivering high-quality property standards, managing refurbishment projects, and ensuring compliance across all assets. The Role The Building Caretaker will work on-site at a residential asset in SE London. Reporting to the Senior Asset Manager and working closely with an Estate Manager, you will take responsibility for ensuring the property is safe, clean, secure, and well maintained. You will serve as a key point of contact for residents and contractors, acting as the face of the company on site. Key Responsibilities Block & Apartment Management • Clean and maintain communal areas, including waste facilities, ensuring high presentation standards., • Perform daily inspections and report repairs or defects in communal spaces and apartments., • Manage refuse areas, ensuring proper waste disposal and preventing pest issues., • Maintain security of the building, preventing trespassing and identifying risks., • Record tenant breaches of tenancy rules and report to management., • Maintain accurate key logs and ensure proper sign-in/out procedures., • Complete monthly inspections of vacant properties and report required repairs., • Carry out minor maintenance tasks including tightening fixtures, replacing bulbs, installing appliances, decorating, and unblocking sinks or baths., • Perform weekly compliance checks (e.g., emergency lighting, fire alarms, AOV systems)., • Conduct regular inspections to ensure fire exits and walkways remain unobstructed., • Carry out preventative maintenance such as weekly flushing of void units for Legionella control., • Proven maintenance experience in social housing or a similar residential caretaking/handyperson role., • Understanding of Health & Safety requirements within accommodation settings., • Awareness of safeguarding and ability to report concerns appropriately., • Ability to solve problems, suggest improvements, and maintain effective relationships with service providers., • Strong customer service and telephone communication skills., • Professional, tactful approach when dealing with residents., • Ability to collaborate with colleagues and contractors., • IT literacy and ability to use different digital platforms., • Organised, diligent, dependable, and flexible., • Competitive salary with discretionary bonus, • 25 days annual leave plus bank/public holidays, • Company pension scheme (salary sacrifice), • Private medical insurance

Seva Education is offering an innovative solution to meeting the needs of students with special educational needs and disabilities. You will be given an exciting opportunity to work as a part of an expanding group of schools, where your energy and experience will be valued as a part of our aim to meet the varied needs of our students. You will enjoy a high degree of job satisfaction as you have the opportunity to apply your skills to working with students in key stage 2, 3 and 4 and further education. Seva Education is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers, prohibition from teaching and the Disclosure & Barring Service. Job Title : School Administrator (Full Time) Job Type : Permanent Location : Kings Cross Salary : £27,729 - £32,454 PA (Full Time) Reports to : Executive Head Teacher PURPOSE OF THE ROLE Responsible for an effective and efficient clerical and welfare support to the school. PRINCIPAL ACCOUNTABILITIES • Providing receptionist support to the school – being the first contact / front line in receiving visitors, staff and pupils to the school., • Providing pupil and staff attendance support to the school., • Managing the staff, pupil, parents and visitor school entry system., • Operating the school’s main telephone, transferring calls, or taking and delivering messages as appropriate., • Managing the school’s main inbox, replying, forwarding messages and making appointments for staff as appropriate., • Managing the school’s public noticeboard, adding and removing content as appropriate., • Updating the school calendar, adding and removing content as appropriate., • Updating the school’s website, adding and removing content as appropriate., • Recording, stamping and posting outgoing mail. Routine word processing, as and when required., • Updating and maintenance of the school's confidential computerized database ‘Central Record System’ which contains information on pupils and staff, and producing reports from same ., • Assisting in the maintenance of the school’s filing and archiving systems., • General clerical and administrative tasks such as photocopying, printing, faxing, laminating etc., • Reporting premises faults, damages, incidents and other occurrences to the school Premises as appropriate including following up on and taking steps to ensure the faults are resolved in a timely manner., • Reporting equipment faults e.g. printer and photocopier, laminator, water cooler, noticeboard screens, telephone and fax system etc. and other equipment to relevant companies which whom the school has service and maintenance agreements, including following up on and taking steps to ensure the faults are resolved in a timely manner., • Monitoring school stock levels and making stock orders., • Receiving and checking stock orders by matching Delivery Notes with Purchase Orders and informing the FAO of any discrepancies including chasing up missing items, returning damaged items etc., • Assisting in generating statutory and non-statutory reports and returns to the Local Authority and government as required, in a timely manner, meeting deadlines., • Ensuring that reasons for pupil absence are obtained and recorded each morning and afternoon and filing pupil attendance records confidentially and accurately., • Strong Education., • Experience within a similar role is desirable, • A high degree of interpersonal skills utilizing these to build trust and confidence., • Excellent computer literacy skills, particularly with the Microsoft Office suite of programs., • Have experience of working with SIIMS., • Ability to pick out key information and report it in a timely manner using appropriate means of communication., • Ability to build strong working relationships across all levels., • Professional and discreet. Strong work ethic. Seva Care Group ensures all employees have a responsibility to support the School in its duties by: • Attending mandatory training on Safeguarding children., • Being familiar with individual and the School’s requirements under relevant legislation., • Adhering to all relevant national and local policies, procedures, practice guidance and professional codes., • Reporting any concerns to the appropriate authority. Note: No job description can be considered complete and this job description will be subject to review and may be amended following consultation to reflect any changes that may occur and to meet the needs of the Company.

Visitor Experience Manager - London Salary: \t\t £45K depending on experience Start date: \t\tWednesday 1st July 2026 THE ROLE We are seeking a highly organised, proactive, and people-focused Visitor Experience Manager to oversee the smooth delivery of all visitor-facing operations at Wake The Tiger London. This pivotal role ensures that every visitor enjoys an exceptional, seamless, and engaging experience from arrival through to exit, while maintaining safe, efficient, and commercially effective operations within a high-footfall, large-scale venue environment. The Visitor Experience Manager will report into the Head of Operations and directly manage the Duty Management and Visitor Experience teams, taking overall responsibility for guest journey delivery, service standards, visitor flow, operational procedures, and real-time operational decision-making. This role plays a critical part in shaping how the attraction operates day-to-day, requiring strong leadership, excellent situational awareness, and the ability to balance visitor experience, safety, and commercial priorities. KEY RESPONSIBILITIES Visitor Experience & Guest Journey • Own and continuously optimise the end-to-end visitor journey, including arrival experience, admissions, queueing systems, way-finding, in-experience interactions, and exit flow, • Drive exceptional service standards across all visitor touch-points, • Identify friction points and implement practical, data-driven improvements, • Ensure accessibility, inclusivity, and visitor comfort are embedded into operational delivery, • Oversee queue management strategies aligned to capacity modelling and throughput objectives, • Support capacity planning and visitor flow modelling aligned to trading patterns, • Monitor throughput performance and implement practical flow optimisation strategies, • Collaborate with Operations leadership on peak demand planning and trading efficiency Operational Processes & Procedures • Develop, implement, and maintain clear operational processes and procedures supporting visitor-facing operations, • Ensure policies and procedures remain effective, practical, and regularly reviewed, • Drive consistency of operational delivery across shifts and teams, • Support continuous improvement of systems, workflows, and operational standards, • Drive continuous improvement of operational workflows and service delivery systems, • Ensure operational practices remain scalable within a large-scale, high-footfall venue, • Oversee day-to-day visitor operations within a large-scale, high-footfall environment, • Manage admissions flow, peak management, and trading efficiency, • Ensure Duty Managers are equipped and empowered to manage live operational challenges, • Maintain strong, visible floor presence, particularly during peak trading periods, • Support real-time operational decision-making impacting visitor flow and experience Stakeholder & Contractor Collaboration • Work closely with Security, Technical, Facilities, and Commercial teams to ensure joined-up operational delivery, • Liaise with external stakeholders, contractors, and service providers where required, • Support the delivery of compliance, statutory obligations, and safety standards, • Build strong working relationships that enable smooth venue operations Service Standards & Culture • Define, embed, and evolve visitor experience standards and behavioural expectations, • Foster a proactive, solutions-focused guest service culture, • Lead by example in professionalism, tone, and visitor engagement, • Drive consistency of experience across shifts and teams, • Protect and champion the integrity of the immersive visitor experience, • Ensure sure operational delivery enhances rather than detracts from creative intent Performance & Insights • Monitor visitor satisfaction, feedback trends, complaints, and behavioural data, • Analyse queue times, flow efficiency, and operational bottlenecks, • Deliver measurable improvements to visitor satisfaction and throughput, • Produce regular operational performance reports and insights, • Use visitor feedback, behavioural data, and operational trends to inform decision-making, • Identify patterns impacting visitor satisfaction, flow, and trading performance Health, Safety & Compliance • Ensure Health & Safety compliance across the London site, embedding a proactive safety culture at every level, • Develop, implement, and maintain robust H&S policies and procedures, ensuring compliance with all relevant legislation and best practice, • Work in close partnership with external stakeholders where necessary to review and update procedures regularly, • Conduct risk assessments and ensure appropriate mitigating measures are implemented, • Oversee staff safety training programmes and ensure records are kept up to date, • Investigate incidents, maintain comprehensive reports, and drive improvements to prevent recurrence, • Act as a key point of contact for emergency response and safety procedures, • Maintaining good relationships with service contractors and ensuring PPM checks are completed as required and logged appropriately, • Report any major concerns to the Head of Operations and lead on resolutions Leadership & Team Development • Lead, inspire, and support the Duty Management Team, • Set clear goals, provide regular feedback, and develop team capability through coaching and mentoring, • Foster a collaborative culture where accountability, communication, and problem-solving are encouraged, • Ensure training and development needs are identified and addressed for operational staff SKILLS & ATTRIBUTES • Proven experience delivering excellent visitor or customer experiences in a fast-paced environment, • Strong leadership and people management skills, with experience supporting and motivating diverse, front-facing teams, • Good working knowledge of Health & Safety practices, including risk assessment and incident management, • Highly organised, with strong problem-solving and decision-making skills, • Confident communicator with strong interpersonal and customer service skills, • Comfortable using a range of digital tools and systems, • Willingness to work occasional evenings and weekends (approximately one weekend per month, more during peak periods), • Proactive, adaptable, and keen to learn and grow within the role DIVERSITY & INCLUSION At Wake the Tiger, we prioritise inclusive and fair recruitment practices. We value diversity in all its forms and welcome candidates regardless of gender, race, ethnicity, sexual orientation, disability status, age, or religion. We are committed to creating an inclusive workplace where everyone feels valued and respected, so please let us know if you require any reasonable adjustments during the recruitment process. PRIVACY Please read our Privacy Notice describing how we may process, disclose and store your personal data if you apply for a role.

We are recruiting for a proactive and driven Account Manager to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sale events for a large number of luxury retail brands. You will be responsible for overseeing the full organisation of our private sales events - everything from planning and operational management to delivering post-event reports for our partner brands. As a true brand ambassador you will act as the key point of contact for our brand partners and internal teams, ensuring that every event exceeds expectations in both revenue and customer satisfaction. KEY RESPONSIBILITIES Event Planning in Collaboration with Partner Brands: • Develop tailored marketing for event invitations based on customer segmentation, • Analyse the product offer to optimise its appeal, • Review pricing strategies and product segmentation, • Plan event layouts and merchandising strategies, • Set sales objectives (e.g. conversion rates and revenue) in alignment with senior management, • Brief the sales team to ensure clarity and alignment Event Management and Performance Monitoring: • Oversee the event’s execution (layout, merchandising, staff readiness, etc.), • Monitor key performance indicators (KPIs) such as revenue, visitor numbers, average spend, sell-through rates, and margins, • Adjust strategies in real-time, collaborating with the brand to address performance gaps, • Implement marketing tactics to boost conversion rates and revenue during the event, • Provide daily updates and performance reports to the brand Post-Event Reporting and Analysis: • Compile and share detailed sales statistics with the brand, • Prepare a full profit-and-loss report for the event, • Deliver a comprehensive marketing review, highlighting successes and areas for improvement, • Suggest strategies for future events, including formats, dates, venues, and commission rates WHO ARE YOU/QALIFICATIONS AND SKILLS NEEDED • At least 3 years of professional experience in purchasing, merchandising, or collection management, • Strong knowledge of the fashion and luxury industries, with a keen eye for products and trends, • Proven experience in purchasing and B2B client management, • Familiarity with retail and event planning, • Ability to handle the fast-paced nature of live events, • Skilled in managing profit-and-loss accounts, • Proactive, entrepreneurial mindset with strong problem-solving abilities, • Detail-oriented, highly organised, and focused on excellence, • Strong communication and interpersonal skills at all levels, • Results-driven with a collaborative, positive attitude, • Charismatic, approachable, and motivational for team. The company are offering a competitive salary + bonus opportunities and great benefits.

Customer Service Manager - London Satellite Offices. At Rapport, exceptional service starts with exceptional people. We're looking for a confident and people-focused Customer Service Manager to oversee operations across our London offices, ensuring every employee and visitor experience reflects the

SGK and SGS & Co have built an impressive roster in creative, strategy, digital commerce, experiential marketing, engineering, and creative content production—bringing together the incredible talent of 2,300 agency professionals. This collective expertise will come together under Marks, a Next-Gen Creative Platform built to thrive in today's global and local cultural conversations. Equator will continue to play an important role as an agency within Marks. Our London Studio is currently seeking an Office Coordinator who thrives in a fast-paced, creative environment — and who’s excited to play a central role in shaping an exceptional workplace experience. This is an on-site position at our London studio with occasional travel to our Birmingham office (1–3 times per month). This opportunity would best suit a highly organised, people-centric individual with a desire to work in a highly creative and dynamic environment. The role will see you taking full responsibility for the smooth running of all front desk operations - along with everything that entails. Rest assured - no two days will be the same! Your day to day will see you involved in everything from meeting and greeting clients, through to ensuring the studio is stocked with everything it needs for its efficient running. You will manage diaries, ensure the health and safety of our staff, and that everyone is up to speed with studio communications. In short - you will be the heart of everything that happens within our UK studios! In this role you will… • Welcome and greet clients and manage visitor calendar., • Oversight of meeting room booking throughout office., • Answer main phone line for office through Teams, transfer, direct phone calls, or take messages as appropriate., • Serve as Shipping Manager for London and Birmingham office. FedEx shipping labels created and parcels are prepared for courier service including FedEx and messengers, ensuring company shipping policies are followed and project numbers are recorded when appropriate., • Daily office upkeep including: restocking all fridges and hospitality stock, emptying dishwashers, upkeeping equipment, keeping lobby tidy, etc., • Coordinate and prepare meeting rooms for bookings, ensuring they are ready for client presentations and meetings., • Assist with coordination and set up for clients, visitors, or large meetings. Flex hours may be required., • Oversee supply inventory for London studio, ensuring everything is stocked, available, and within budget., • Place orders for Birmingham office stock and supplies as requested or directed., • Be the main point-of-contact with building support for London and Birmingham offices, including security, facilities for maintenance, janitorial work, etc., • Organize and oversee vendor deliveries, ongoing service calls, or maintenance work in London., • Ensure Health and Safety protocols are followed throughout UK offices, • Ensure local email distribution lists kept up to date, and maintain office communications, • Coordinate with corporate finance teams to follow appropriate ordering procedures and tracking of ordered supplies through purchase orders, vendor relationships, and site assets., • Support the local culture club events, fostering team bonding and a positive office culture., • Liaise with IT for AV capabilities throughout office conference rooms, supporting visitors with AV as needed., • Support occasional travel and expense management for Marks Senior Leadership. You will have • Computer literacy, experience with Microsoft 365, Google Workspace, or similar platforms., • Strong organizational skills, • People facing hospitality and customer/team service experience - Minimum 2 years direct work experience preferred, • Excellent written and verbal communication skills, including listening skills, • Highly self-motivated, resourceful and detail-oriented, • Ability to work both independently and in a team environment, • A desire to work within a creative environment or industry, • Bachelor’s degree or equivalent work experience preferred. We will offer • 25 days holiday per annum + additional 'Me Day', • Flexible working during summer hours, • Pension Scheme, • Voluntary Europe Group Healthcare Scheme, • Life Assurance, • Healthcare Digital GP Service, • Holiday purchase scheme, • Health Assured Employee Assistance Programme, • City Bike Scheme (London only), • Employee referral program

ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting, and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has been astounding and delighting thousands of visitors from across the world. But as we continue to build on the success of the London show and with rapidly expanding growth plans, the journey is only getting started. We are looking for talented and passionate individuals to join our already world-class team. This is a rare opportunity to be part of something truly iconic and really make your mark. If you’d like to take your career to the next level, we’d love to hear from you! Role Overview As part of the Box Office team, you will work with venue management to create an unrivalled visitor experience in a brand-new state of the art arena. With internationally acclaimed music at its core, this concert will attract visitors from all around the world, and you will play a key role in running the show! This is a rare opportunity to be part of something right from the beginning and really make your mark. So, if you’re looking for the chance to learn new skills and take your career to the next level, we would love to hear from you! Key Roles & Responsibilities -Work at the box office at the ABBA Arena during the ingoing concert ensuring excellent customer service. -Work closely with the Box Office manager/supervisors to understand our ticketing system, ensuring awareness of system capability and functionality to deliver ticketing excellence. -Responsible for any card transactions at the box office. -Work with the supervisor on reconciliations at the end of each shift. -Take a proactive solution focused approach to problem-solving with the ability and confidence to offer resolutions to ticket related issues and escalate where necessary. -Keep up to date with current trends to ensure best practice in ticketing operations including GDPR. -Work closely with Box Office Manager/ Supervisor to ensure the pertinent daily concert information including access bookings is understood clearly to ensure the highest standard of visitor experience is delivered by all teams. -Attend and proactively support informative daily briefings with all teams. -Ensure you are fully conversant with equipment used by the Team including radios, scanners, mobile devices, and any other appropriate materials. Please note that these points are only an outline of your main role and responsibilities, and that there will be additional day to day duties expected of you to ensure the smooth and effective running of the show. About You -Experience of working with different ticketing platforms in music or theatre. -A genuine passion for exceeding visitor expectations. -Good knowledge of industry regulations including GDPR. -Set yourself high standards and have a keen eye for detail. -Strong written English and verbal communication skills. -Proficient with IT software including Microsoft office, especially Excel and Word. -Flexible and able to work weekend and evenings. DESIRABLE BUT NOT ESSENTIAL – any of the following would be advantageous: -Knowledge of Ticketmaster Systems. -Knowledge of technology to support ease of access for all visitors. Please note we have a full time and part time role available *

Are you an experienced and dynamic leader with a passion for hospitality and luxury service? Do you have a proven track record of managing and elevating high-end properties? Do you take pride in customer satisfaction, and can you find solutions and think on your feet? Do you have excellent experience in operations management, coupled with a strong commercial acumen? My client is looking for an exceptional General Manager to lead their prestigious luxury lodge retreat in the heart of North Yorkshire. Role in a nutshell As General Manager, you will be the driving force behind all operations, ensuring the highest standards of service, quality, and guest experience. You will lead a talented and dedicated team, manage day-to-day operations, and oversee the delivery of exceptional guest experiences. This is a hands-on role that requires a deep understanding of luxury hospitality, business acumen, and a passion for creating unforgettable memories for our guests. Key Responsibilities: • To lead from the front and contribute to site success through good commerciality and a proactive approach., • To ensure all accommodation is maintained to an excellent condition and that housekeeping standards are always exemplary., • To adopt Planned, Preventative Maintenance techniques to preserve the longevity of the company's product quality and associated guest experience., • To gain full knowledge and maintain all operational systems and services including Health & Safety practices as well as gas, water, supply etc., • To monitor and be accountable for the site ledger/finances, including outstanding debt and if issued, the responsible use of company credit card., • Ensure that all Guests and Visitors receive amazing service and standards at all key points in their visitor journey., • To create and conduct local marketing initiatives, effectively maintaining any assigned budgets while increasing the company's overall profit, • To maintain good and clear communication between the site and Head Office., • To assist Senior Management to increase the efficiency and profitability of the business., • To interview and recruit core team of staff and ensure they are being deployed in a productive manner., • To interview, recruit and train seasonal staff according to requirement and commercial feasibility., • Ensure the team understand high end service expectations and constantly drive world class service., • Lead, inspire and champion your team and their talents to all in the business, encouraging on-going development and progression. Key skills required: • Proven experience in managing a property or high-end hospitality venue., • Strong leadership skills with the ability to inspire, manage, and develop a high-performing team., • Exceptional communication and customer service skills., • Demonstrated ability to manage budgets, financials, and operational systems., • A passion for delivering outstanding guest experiences and maintaining top-tier standards., • Strong problem-solving skills and the ability to think on your feet., • An understanding of the North Yorkshire region and its tourism offerings is an advantage., • You must live within 40 mins / 1 hr of Richmond for this role Package: • Beautiful, tranquil work environment in the heart of North Yorkshire., • Opportunity to work with a dedicated and passionate team., • Professional development and career growth opportunities., • Staff discounts and perks., • Company pension scheme - enhanced, • Health and wellbeing programme, • Life insurance Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / 0161 9236120

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Operations & Visitor Experience Associate The Operations & Visitor Experience Associate plays a key role in delivering an exceptional visitor experience across all operational areas of the experience. This unified role combines responsibilities across ticketing operations, entrance control, gallery hosting, audio guide support, queue management, and general visitor engagement. Staff members rotate between different operational zones based on daily needs. They ensure smooth visitor flow, provide accurate information, support accessibility needs, resolve visitor concerns, and maintain a safe and welcoming experience environment. Key Responsibilities • Deliver warm, professional, and welcoming service to all visitors., • Operate ticketing systems, check tickets, and manage queue flow., • Provide gallery hosting, visitor assistance, and exhibition information., • Support audio guide distribution, technical troubleshooting, and returns., • Coordinate visitor movement in queues, galleries (digital rooms, interactive areas), • Ensure visitor safety, report incidents, and follow experience procedures., • Assist with VIP visitors, school groups, tour operators, and accessibility needs., • Collaborate effectively with the operations team, supervisors and manager. Qualifications • Strong communication and customer service skills., • Professional, friendly, and approachable manners., • Ability to work in a fast-paced, visitor-focused environment., • Team player with willingness to rotate across multiple roles., • Reliable, punctual, and attentive to detail., • Comfortable standing for extended periods., • Basic IT literacy (ticketing systems, scanners, audio guide devices). Preferred Qualifications • Experience in museums, attractions, hospitality, or retail., • Multilingual skills (English plus another language preferred)., • Experience with crowd control or high-volume visitor operations., • Interest in culture, history, or museum environments. Compliance Requirements (UK Standards) • Right to work in the United Kingdom., • Basic DBS Check (criminal background screening)., • Health & Safety training and compliance., • Fire safety and emergency evacuation awareness., • GDPR and data protection awareness.

Title: Health and Safety Manager Location: Edmonton (North London) Salary: £45,00- £60,000 Dependant on experience Term: Permanent SRG are working with a leading waste management and recycling company who have a long and very successful history of supporting the UK chemical industry. They are now looking for a Health and Safety Manager to join the team. You will be at the heart of a busy, high‑performing site driving safe working practices, leading improvements, and shaping a positive safety culture. You’ll take ownership of audits, training, compliance, and incident reviews while working closely with managers and safety teams to keep standards high. This role would suit candidates with 3+ years of industrial experience in H&S within the chemicals industry or the waste industry and are looking to take a step up in their career. Working Hours: 37.5 working hours per week, Monday to Friday, 24 days holiday + statutory bank holidays. Access to Rewards Gateway offering excellent discounts and cash back with many large retailers. Role/Description • Leading on-site safety practices, carrying out regular site inspections andaudits and enforce a safety first culture., • Providing hands‑on training, guidance, and coaching to help teams work safely and confidently., • Act as a key member of the management team, leading by example and supporting high safety standards., • Monitor and audit compliance with site health and safety policies and procedures, analyse data to identify trends and maintain safeguarding procedures, • Manage hazard and near miss reporting, audits, behavioural surveys, and conduct incident reviews, • Acting as the site lead for fire safety, ensuring inspections and prevention plans are always up to date., • Managing contractor and visitor inductions, reviewing RAMS, and supporting safe site traffic and operations. Requirements • A NEBOSH General Certificate (minimum) and experience in a health & safety role, ideally within waste, manufacturing or closely related field, • A full UK driving licence and own means of transport, • Full right to work in the UK, there is no sponsorship available with this role Keywords: Health & Safety Manager, H&S, SHEQ, NEBOSH, Safety Compliance, Site Safety, Waste Industry, Recycling Operations, Safety Lead, Safety Audits, Risk Assessments, RAMS, Incident Investigation, Safety Training, Operational Safety, Health & Safety Leadership, HSE, EHS, Safety Management, waste management, chemical, chemicals industry, MRF, PRF, materials recovery facility, SRG is the UK’s number one recruitment company specialising in the scientific, engineering, clinical, pharmaceutical, food/FMCG, energy & renewables, biotech, chemical and medical device sectors. If you would like to apply for this position, please use the link provided. Alternatively, please email a copy of your CV to . For more information regarding this position or any others, please call Rhi on 0116 350 2949. If you have a scientific background and this position is not relevant / suitable for you, please feel free to get in touch or visit to view our other vacancies. As scientists ourselves, our specialist sector knowledge and our passion are second to none. It’s this combination that makes us different. We’re committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients.

We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract. You will lead the strategic planning and operational delivery of the Southbank Centre’s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations. Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please head to our webpage to find the original advert The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered. Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities • To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets., • To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded., • To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments., • To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection., • Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance., • Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes., • Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation., • Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements., • Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones., • Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure., • Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: • A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment, • 28 days annual leave, plus bank holidays, • Hybrid working model depending on operational requirements, • Enhanced sick pay, • Enhanced family leave benefits, • Up to 30% discounts at onsite retail, food and beverage vendors, • Staff ticket offers for SC events, • Free entry to Hayward Gallery, • Free/discounted entry with other reciprocal organisations, • Free staff yoga

Location: London Status: Established/Permanent Estimated Start date: 1 May 2026 Salary: £56,235 per annum inclusive Days/Hours of work: Full-time - 36 hrs per week - Mon-Fri About the role and about you Our client has an exciting opportunity for a Mechanical & Electrical Engineer to join their expanding and highly skilled maintenance team at the Tower of London. They are seeking a motivated and forward-thinking engineering professional to support the effective day-to-day delivery of their maintenance operations. In this role, you will contribute directly to the conservation, presentation, protection, and safety of their historic buildings, helping them share the stories of their palaces and the people connected to them with inclusive audiences across the UK and internationally. This position plays an important part in supporting their bold strategy to become a charity for everyone. You will take a proactive lead in coordinating Mechanical & Electrical (M&E) responses from both internal site teams and external contractors, ensuring all helpdesk requests and emergency issues are resolved efficiently and within the Maintenance and Facilities budget. You will also help to ensure an exceptional visitor experience and provide a safe, functional working environment for staff. Alongside this, you will collaborate on a variety of long-term projects, working closely with key stakeholders and partners across the organisation. In this role, you will work collaboratively with the Maintenance & Facilities Manager and wider teams, offering guidance and technical input to departments, stakeholders, and major or interpretation projects. You will also deputise for the Maintenance & Facilities Manager when required. You will be part of an on-call rota to respond to incidents for which you will receive an annual allowance. The ideal candidate will bring proven experience in M&E management across both reactive and planned maintenance, demonstrating an ability to deliver high quality, timely responses. Strong organisational and strategic planning is essential, along with the skills to thrive in a busy, fast paced environment. Experience in managing stakeholder relationships and expectations is highly desirable. They are looking for a team player who is inspired by their mission and able to communicate that enthusiasm to contractors, stakeholders, and the wider public. Benefits include: • Enhanced holiday entitlement, • Generous Employers Pension Contributions (up to 11%), • Annual Pay reviews & Bonuses, • Critical Illness Cover & Life Assurance, • Family friendly policies and benefits, • Staff discounts and membership to all palaces Please apply online direct with your CV and a covering letter. You may also have experience in the following: Mechanical & Electrical Manager, M&E Contracts Manager, Facilities Engineering Manager, Maintenance & Facilities Manager, Building Services Manager, M&E Maintenance Manager, Estates Engineering Manager, Technical Services Manager, Hard Services Manager, Facilities Contracts Manager, Engineering Maintenance Manager, Site Services Manager, FM Engineering Manager, Asset Maintenance Manager, Building Maintenance Manager REF-227 048

Museum Events Manager Full-time, On-site Fixed-term (until June 2027) £35,928 per annum Application deadline: 9am on Monday, 23 March 2026 About the role The British Museum is looking for an exceptional Events Manager with experience in museum, heritage and/or arts environments to join our Events team and play a central role in planning and delivering world‑class Museum-hosted and external events. You will take the lead on delivering high‑level, strategically important events and manage relationships with sponsors and corporate members, ensuring their events are delivered seamlessly and to the highest standard. You will help support the events around the ___ and ___, working closely with internal departments to ensure a seamless delivery. The main priorities over the next year will include organising events for our corporate clients in relation to the Bayeux Tapestry. In addition, you will support with other major internal events such as exhibition openings, Director’s Dinner, Trustee’s Dinner and more. You’ll act as an ambassador for the Museum — collaborating with internal and external stakeholders, protecting the building and collection, and ensuring every event meets the Museum’s exacting standards. Key areas of responsibility Museum-Hosted Events: • Lead and support on the planning and delivery of large‑scale internal Museum events, often involving complex logistics, ensuring these are within agreed budgets and financial procedures., • Manage and support new business development and day‑to‑day relationships with key corporate members and sponsors, including advising on event style, logistics and access., • Review and improve event processes and systems alongside the Head of Events., • Create comprehensive risk assessments and ensure contractor compliance., • Support and guide Events Coordinators and Assistants in the delivery of their events., • Proven experience managing venues and large‑scale, high‑profile events, ideally in a museum, heritage or arts environment., • Strong client management skills, ideally with corporate partners and an understanding of global corporate markets., • Excellent organisational skills with the ability to manage multiple complex projects simultaneously., • Solid budget and project management experience with acute attention to detail, ideally with experience using Raiser’s Edge or similar CRM systems., • Strong negotiation, diplomacy and communication skills, able to present to and communicate with a wide range of people., • Flexible and able to work collaboratively under pressure. • Be a part of a world-renowned institution, where history, culture, and innovation come together!, • Generous Leave: 25 days annual leave (rising to 30 with service) plus 2.5 privilege days and bank holidays., • Exceptional Pension: Secure your future with one of the UK’s most generous defined benefit schemes – guaranteed income for life., • Cultural Perks: Free tickets to exhibitions, plus complimentary and discounted entry to leading museums and galleries worldwide., • Financial Support: Interest-free travel loans and rental deposit loans., • Wellbeing: Access to our Employee Assistance Programme for mental health and wellbeing support., • Everyday Extras: Paid 1-hour lunch break, subsidised staff canteen, and discounts in our gift shop. Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are: • Care Deeply, • Embrace the Unknown, • Spark Curiosity If you have any additional needs that we should be aware of to support you with your application, please provide details to . The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

About Us Our Academy opened in September 2015 in order to provide high quality primary places for local families. We believe that every child is unique and that each deserves the opportunity to be happy, feel valued and experience success. We are part of a Federation of schools with an established track record in Bromley and across London. Our staff team is committed to ensuring that all of our children access the highest quality education in a safe and nurturing environment. We believe that all children can achieve and know that it is our job as educators to do everything possible to enable children to reach their potential. We are lucky to have a bright, modern and welcoming building for our school community. We are fortunate to have a strong and committed partnership with our parent body, a tradition we want to continue as the Academy grows and develops. Summary Do you have administration experience within a school environment? Support Harris Primary Academy Beckenham in the smooth running of our administration office and wider academy. We are looking for a Receptionist and Administrative Officer to join us. The actual salary for this role will be £26,129.22 (39 weeks per year, 37.5 hours per week). Main Areas of Responsibility In this key role, you will: • Undertake reception duties, answering general telephone and face to face enquiries and signing in visitors, dealing with parental and visitor enquiries and supporting student enquiries, • Assist with pupil first aid/welfare duties, • Assist in arrangements for school trips, events etc., • Provide general clerical/admin support, • Maintain manual and computerised records/management information systems, • Produce lists/information/data as required, • Undertake typing, word processing and other IT based tasks, • Take notes at meetings, • Sort and distribute mail, • Undertake administrative procedures, • Maintain and collate pupil reports, • Undertake routing administration of school lettings and other uses of school premises, • Provide timely and effective operation of secretarial and administrative support to the line manager, • Assist the Academy by maintaining good relationships with staff, parents, governors, contractors, representatives and external agencies in order to promote the objectives of the School We would like to hear from you if you have: • Experience of delivering a high-quality service, • Experience of a range of general administrative duties, • Good ICT skills and experience, including Word, Excel, and management information systems, • Experience working with children of relevant age (11-19) Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about ___ on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Overview of team purpose Visit London is London’s official visitor guide, attracting more than 12 million users each year. Visit London provides inspiration, information, and the ability to book a broad range of world-class attractions, theatre shows, hotels, trips and a growing range of experiences. The Visit London team attracts, inspires and converts audiences to generate millions of pounds from ticketing revenue and content partnerships. This is reinvested in promoting London and supporting jobs across the city. Purpose of role The Content Executive is responsible for creating, maintaining and optimising written content that aligns with the overall content strategy, delivering maximum value through acquiring, engaging and converting users, while meeting commitments to sponsors, advertisers and partners. You will use audience insight, SEO best practice and page performance data to improve the effectiveness of content across visitlondon.com • Use a broad range of audience insight data and page performance data to deliver a variety of short- and long-form content which has the highest impact on user acquisition, engagement and income, in line with the content strategy., • Working closely with our SEO experts, you will optimise existing content and create new content to grow our audiences across a variety of channels, with a focus on vistlondon.com., • Lead on specific content areas of visitlondon.com - Take ownership of your content responsibilities and build your expertise and depth of knowledge in these areas, delivering new content and in-depth page updates, as delegated by the Content Managers and Content Lead., • Attend and arrange site visits to venues/experiences/events, experiencing these first-hand to gain tips and recommendations, further your product knowledge, and/or write in-depth content. These site visits will form part of the minimum expectation of two days working in the office per week., • Contribute ideas, write content and capture photography for the Visit London blog, from first-person reviews and interviews to previews, round-ups and news pieces., • Ensure best practice guidelines for eCommerce websites are followed during content delivery, including markup of affiliate links, accessibility, and commercial image rights., • Deliver content for always-on channels and internal projects, • Source and curate content from third parties (e.g. partners or PR contacts) and wider research to create content that inspires target audiences and delivers against targets such as traffic, stakeholder objectives and revenue generation., • While we prioritise written content, experience of multi-format content, including video creation and photography, would be beneficial., • Promote high-value products across all channels, adhering to guidance provided by the Commercial Manager, eCommerce Manager and/or Commercial Manager., • Work closely with the Commercial Manager to identify and deploy new products and special offers across visitlondon.com, newsletters and the Visit London App as quickly as possible., • Support the eCommerce Manager’s A/B testing program and User Acceptance Testing for new deployments, upgrades and migrations, as requested by development team colleagues., • Sub-editing content as required., • Any other reasonable tasks as allocated by your manager., • Relevant experience in a similar role, • Able to write and build accurate and engaging digital listings, articles and blog posts, • Experience of writing to a consumer audience, • Experience writing and optimising content for SEO, • Excellent data management skills and exceptional attention to detail, • Experience sourcing, curating and repurposing copy and images, • Content management system and database experience. Experience of using Sitecore (our CMS) would be beneficial, but not essential, as training will be provided., • Proficiency in Microsoft Office, especially Excel, Word and PowerPoint, • Committed to continuous learning, • Experience working in an agile marketing environment and as part of project teams, • Experience taking professional-quality photography and video creation/production is desirable, • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday – Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK’s leading art societies. The art societies are as follows: • The Royal Society of British Artists, • The Royal Society of Portrait Painters, • The Royal Institute of Oil Painters, • The Royal Institute of Painters in Water Colours, • The Royal Society of Marine Artists, • The New English Art Club, • The Pastel Society, • The Society of Wildlife Artists Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA’s activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: • Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries, • Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy, • Developing and engaging existing hirers with the aim of securing repeat business, • Primary account management for all venue hire – both exhibitions and events, • Targeting and Sales, • Create a strategy to attract venue hire, • Using the exhibition year create a strategy to attract evening event hire, • Target and approach prospects with effective digital communications, manage site visits and follow up communications, • Seek multi-year contracts wherever possible, • Proactively respond to enquiries, • Account Management and Delivery, • Account manage and be the primary point of contact for the client, • Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing, • Manage the relationship with suppliers and third parties – and review these at regular intervals, • Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager, • Review and monitor with the client to improve for the future and create good relations with returning clients, • Editorial and design – create persuasive content, update the website and other digital platforms, work with designers to produce material, • Be self-administering, • Use and develop the CRM for venue hire prospects and clients and produce analytical reports, • Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment, • Experience with digital analytics and reporting., • Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to:, • Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training., • Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors., • Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training., • Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.

Programme and Marketing Co-ordinator, Chelsea Heritage Quarter Contract: Freelance, 4 days a week, 46 weeks (additional days required during Chelsea History Festival) Location: minimum 3 days on site at one of the partner venues. Some flexibility in hours and days will be required from time to time. Fee: £28,520 one-year freelance contract (£155 per day) Reports to: Gill Webber, Director, Chelsea Heritage Quarter Located in the heart of picturesque Chelsea, Chelsea Heritage Quarter explores over 350 years of history through the heritage and collections of three remarkable institutions - the Royal Hospital Chelsea, the National Army Museum and Chelsea Physic Garden. Located together on the Royal Hospital Road, just a short walk from the famous King’s Road, the Chelsea Heritage Quarter provides an historic backdrop to the perfect day out in this authentic, ‘villagey’ part of London. Recently awarded charity status, the Quarter attracts visitors to the Royal Hospital Road through an annual programme of events including walking tours, talks, debates, installations, performances and family programming. We run the annual Chelsea History Festival which in 2025 attracted 13,000 visitors. The Programme and Marketing Co-ordinator works with the Director, Chelsea Heritage Quarter, and creative teams from all partner organisations to establish the Quarter as a must-see visitor destination telling stories about the UK’s rich history through the remarkable history and heritage of Chelsea. 1. Chelsea Heritage Quarter 1.1 Administration • Support the Director of Chelsea Heritage Quarter with the administration of the charity, • Attend CHQ meetings and Board Meetings and take minutes/actions as required., • Regularly update CHQ website to reflect partner events and CHQ programming, • Create events on the website and ticketing platforms, • Update the KPI tracker, • Manage @info email address and respond to public enquiries, • Support development of funding bids and compile spending reports for funders, • Manage relationships with suppliers, such as printers, web developers, etc, • Produce presentations for internal and external meetings, • Organise meetings with external partners, • Research history of Royal Hospital Road and institutions for specific projects 1.2 Programming • Organise and manage monthly walking tours and talks (including developing themes and researching speakers), • Research, organise and manage the short course programme, • Support partner organisations to coordinate their events in accordance with monthly themes set by the Quarter, • Facilitate community programme offered by CHQ across the three sites, including keeping track of invoices, finding freelancers where required, researching funding and assisting the teams in developing and delivering the programme, • Assist CHQ director in delivery of ad-hoc projects, such as Chelsea in Bloom, etc. 1.3 Marketing • Create, send and manage monthly newsletter, • Support teams in delivering their marketing objectives by promoting appropriate events on the website and through newsletter, • Develop website and social channels to market CHQ programming as effectively as possible and increase reach, • Work with social media freelancer to create consistent and regular content for CHQ channels, • Organise and lead monthly social media meetings, • Coordinate printing and design of all marketing materials, • Manage implementation of CHQ marketing plan including oversight of paid media spend working with the NAM marketing manager. 2.1 Project Management • Co-ordinate monthly or bi-weekly meetings to organise CHF, book rooms and send out online invites, • Keep and update detailed CHF programme spreadsheet and ticketing matrix, • Upload CHF programme to the website and ensure that information is constantly updated and up-to date, • Ensure that all partners submit required information on time to enable timely ticket release, • Organise CHF events where required, • Assist CHQ director in developing the Festival theme, • Research any potential contributors, where required, • Liaise and manage the work of ticketing partner both ahead of the festival and during, • Manage comp ticket and other ticket requests during the festival, • Liaise with external PR agency to promote the festival, organise interviews and provide support, • Assist teams with the delivery of the festival and act as a core point of contact for any issues or queries throughout the festival period, • Support teams with specific activities where required, such as book sales, AV hire, equipment delivery, etc., • Coordinate ordering and distribution of printed and other physical assets by researching suppliers and finding cost-effective solutions, • Act as the core point of contact for customers, as well as to approve any refunds, changes to tickets, • Assist during the day where required and when requested by the teams, for instance by meeting contributors, supporting with ticket scanning, etc., • Attend daily meetings, • Keep track of the festival budget, ensuring that all grants are not exceeded, • Organise photography and social media, • Facilitate online and print marketing campaigns, • Ensure that external festival partners are updated regularly (such as funders), • Be prepared to step in on the day to assist the teams with any arising issues 2.2 Festival wrap-up: • Finalise budgets and ensure that invoicing and cross-invoicing is completed correctly., • With the CHQ Director, organise and minute a Festival debrief and ensure the collation and distribution of evaluation and the sharing of learnings., • Support any reports that are required for sponsors or other stakeholders. Person Specification Essential Minimum 3-5 years’ experience of: • project management in a programme/festival/events environment - ideally in the cultural or charity sectors, • managing multi stakeholder projects and working with a number of different partners and venues concurrently, • Experience of writing agendas, minute taking and meeting administration, • Experience of producing budgets and financial reports, as well as ability to track expenditure, • Excellent IT literacy including Excel, Word, PowerPoint, WordPress, CMS and Dropbox, • Ability to edit images in Photoshop or other software to ensure correct formats are used for the website and newsletter, • Experience of working with Mailchimp (or similar platform) and Canva, • Excellent time management skills, ability to prioritise and to multi-task, • Excellent communication skills and interpersonal skills, • Excellent attention to detail, • Ability to work independently and managing own workload by prioritising tasks, • Willingness to be hands-on and step in to support teams when required Desirable • Experience of Event Site Management, risk assessment and licensing work, • Interest in history of Chelsea and London To apply send a max 2pp covering letter and 2pp cv to Gill Webber, Director Chelsea Heritage Quarter.

Duty Manager - Theatre Bars & Cafés | National Theatre. Our Theatre Bars and Cafés are central to the visitor experience - lively, welcoming spaces where audiences can enjoy great food, drinks, and atmosphere before, during, and after performances. As Duty Manager, you'll be at the heart of the ac

Director Museum of Freemasonry Background Museum of Freemasonry exists to help people learn about freemasonry in all its social and cultural richness. Through openness, dialogue, many voices and multiple perspectives, we illuminate the history and origins of freemasonry, explore its history, values and spirit, and reveal what it has meant for individuals and society through the ages. We thereby help people gain insight into freemasonry and freemasons past and present. Our vision is to become a world-class museum, library and archive. Our current strategic aims are as follows: • Public offer: To create an excellent, relevant, accessible visitor attraction and research environment, • Communications: To increase awareness, reposition the museum, attract audiences and build long-term relationships, • Collections: To develop, care for and build knowledge of our collections The Museum’s origins go back to 1838, when the United Grand Lodge of England, the governing body of English freemasonry, allocated a sum of £100 for collecting books, manuscripts and objects of masonic interest, and for commencing the formation of a library and museum. These were housed in the Masonic Hall on Great Queen Street in London. After the First World War (1914-1918) it was decided to build a new masonic hall on the site. The Masonic Peace Memorial opened in 1933 and included a purpose-built museum, library and reading room. Initially just for members, the museum began opening to the general public from the 1980s onwards. In 1996, the Library and Museum Charitable Trust (LMCT) renamed Museum of Freemasonry (MoF) was established as an independent charity. Today, we are a fully Accredited museum, and we welcome visitors from across the world to begin or further their exploration of freemasonry. Like most museums only a fraction of our collection is on display. We look after an extraordinary array of artefacts, many almost 300 years old. These include items as diverse as songbooks, ceremonial regalia and snuffboxes handmade by Napoleonic prisoners of war. Together, our Museum, Library and Archives collections have been awarded Designated Outstanding status. In total we have approximately 30,000 objects related to freemasonry and other fraternal societies, and we’re still collecting. The Library contains nearly 60,000 items, including books, pamphlets and manuscripts related to freemasonry and esoteric traditions globally. Our Archives contain over 3.5 linear kilometres of documents, drawings, private papers, photographs and audio-visual material, plus digital assets. The collection includes the records of the United Grand Lodge of England, the Supreme Grand Chapter and various freemasonry charities. It also includes archives relating to individual freemasons, lodges and chapters. The Museum is open to everyone free of charge, Tuesday to Friday. Researchers can view museum collection material in storage by appointment, and anyone is welcome to register as a reader to access material in the Library and Archives collections. The Museum of Freemasonry is an equal opportunities employer. Purpose of the Job: The Director of the Museum of Freemasonry (MoF) acts as the Head of Collections overseeing the management, conservation, and access one of the world’s largest and most important collection of books, archives and artefacts relating to the history of fraternal societies in general and the United Grand Lodge of England in particular. The Director will lead our teams who look after the library, archive, and museum collections to manage them on a day-to-day basis. They will work with the chairman and charitable trustees to promote and explain the collection to the broadest possible audience. They will oversee the conservation and display of the collection and lead on organising events, exhibitions, seminars, and outreach to make the collection accessible to the widest range of visitors. They will provide strategies for developing the collection including liaising with and advising other libraries and museums with similar collections, promoting scholarly research, raising funds, applying for grants, and developing projects. The Director will work closely with the United Grand Lodge of England, which houses the collection and whose collection the library and museum also help to manage. The Director will manage an annual budget (currently £0.6 million) and will provide strong leadership for the MoF's staff. The role includes overall responsibility for functions such as new acquisitions, collections management, devising temporary exhibitions, visitor activities, public tours, providing and servicing research facilities, marketing, fundraising, financial budgeting and planning and staff management. Key Responsibilities: • To lead and manage the staff, drawing on their strengths and helping them to meet their aspirations and those of the MoF users., • To work with the Chairman and MoF charitable trustees to develop and implement the MoF's aims and objectives, monitor their achievement and assess and manage risk; to develop and implement strategic plans for future periods including external fundraising., • To act as the public face of the MoF, raising its profile and building its reputation, • To have day-to-day responsibility for budgets and financial management, • To develop the volunteer base in support of established staff, • To oversee the interpretation of the MoF's collections to ensure that what it offers (including permanent displays, temporary exhibitions, formal and informal education programmes, and online presence) is designed to meet the needs of key users and is accessible to the widest possible audience., • To ensure that the MoF remains one of the leading masonic collections in the world., • To identify key relationships for the MoF and develop these to enhance resources, influence, and relevance to key user groups. Essential attributes: • An energetic, creative, resilient, financially aware, and entrepreneurial manager, able to realise a practical vision for the MoF and oversee the management of the collections on a day-to-day basis., • Proven leadership experience, • Experience in museum, library or archives sectors and an ability to relate across these domains., • Experience of building and maintaining partnerships, working with tact and diplomacy to achieve shared goals, • Interest in the field and a demonstrable enthusiasm for the organisation and the collection, • Knowledge in the field of fraternal organisations and/or 18th and 19th century social history, • Experience of managing collections, • A knowledge of digitisation and cataloguing, • Postgraduate qualification in relevant area (Museum or Curatorial studies or History) £60,000 - £70,000 gross per annum (subject to experience) plus the following benefits package: • Private medical cover, • Pension (3.5% employee & 9% employer contributions – increasing to 12% with length of service), • Life Assurance, • Holiday (30 days), • Interest free season ticket loan, • Gym membership (subsidised), • Health and Wellbeing Benefits The successful applicant is required to work 35 hours per week Monday to Friday. Application details: To apply please send your CV and covering letter to: Elizabeth Gay – HR Director - via email button below. Please ensure that your CV/covering letter evidences the necessary skills and how your experience to date matches the requirements for the role. CVs received without a covering letter will not be considered. Closing date for applications is close of business (5pm) on 23 March 2026. Interviews: Interviews will take place from 8th – 10 April 2026.

Fundraising & Development Manager Salary: Highly competitive, dependent on experience and skills (up to £40,000) + Benefits Hours: Full-time, Permanent Location: YO62 (On-site with occasional remote working by agreement) Closing Date: 23 February 2026 Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Abbey Shop Cycle to Work Scheme Christmas closure About us We are home to the UKs largest Benedictine monastic community, rooted in the Rule of St Benedict. Located in the Howardian Hills near York, the Abbey welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. The Trust works alongside the monastic community to support this mission through a five-year strategy, Choosing a Future Together, ensuring a sustainable, faith-led future for the Abbey and its valley home. The Role We are seeking an experienced fundraiser to support the sustainable growth and impact of the company. You will play a key role in developing and delivering fundraising strategies, managing donor relationships, and guiding supporters through their giving journey. This includes individual giving, legacies, major gifts, partnerships, grants, trusts and foundations. You will work closely with the Head of Marketing, Communications and Development to deliver fundraising campaigns, develop supporter engagement, and secure income from a range of sources in line with agreed targets. Key Responsibilities include but are not limited to: Develop and implement fundraising strategies across individual giving, legacies, major donors and partnerships Manage and grow individual giving and legacy programmes Support development of major donor and corporate fundraising portfolios Identify and secure funding opportunities including trusts and foundations Prepare and submit high-quality funding applications and grant reports Plan and deliver fundraising campaigns, appeals and events Develop compelling fundraising content and supporter communications Maintain accurate fundraising database records and reporting Manage the fundraising budget and report on performance Build and maintain relationships with donors, partners and stakeholders Ensure all fundraising activity is compliant with relevant legislation Experience Proven experience in charity fundraising Experience managing individual giving campaigns including regular giving and legacies Strong bid writing experience with a track record of securing grant funding Experience delivering fundraising campaigns and events Experience of donor stewardship and stakeholder engagement Experience working within the charity or faith-based sector (desirable) Member of the Chartered Institute of Fundraising (desirable) Skills and Attributes Excellent communication and relationship-building skills Ability to influence and engage stakeholders at all levels Strong organisational and time management skills Budget management and financial awareness Confident presenting to internal and external audiences Ability to write engaging content for a range of audiences Experience using CRM databases for reporting and segmentation Strong project management and IT skills Understanding of fundraising compliance and legislation Empathy towards the work of the Monastic Community All appointments are subject to an enhanced DBS check and satisfactory references. If you feel you have the relevant skills and experience, please apply with your CV. TPBN1_UKTJ

Bat Specialist Ecologist LOCATION FLEXIBLE Leeds, Newcastle, Cockermouth, Leicester, Birmingham, Bristol, London or Southampton Are you a bat specialist, either a BER Registered Consultant or a Natural England Class 2 or above bat survey licence holder? Do you have a desire to apply your bat expertise to a diverse project portfolio with the support of an industry leading team? Have you worked on mitigation licensed projects recently and are looking to become a BER Registered Consultant? Or do you hold a bat disturbance and handling licence in Scotland or Wales, or have licensing and bat project delivery experience in Northern Ireland and ROI? Are you eager to enhance your technical skills and develop your career with a defined professional pathway of your choosing? Do you want to work with a team who value and promote health, wellbeing and a fulfilling working life, recognising the commitment required to conduct nocturnal bat survey work? Role Outline As Tetra Tech builds on its demonstrable track record as one of the leading global environmental consultancies, we are seeking Bat Earned Recognition (BER) Registered Consultants and those who qualify as BER Accredited Agents to strengthen our existing BER expertise in the team. We are also looking to expand our bat expertise in the Scotland, Wales, Northern Ireland and ROI teams. As a multidisciplinary consultancy, our ecologists work closely with colleagues from other teams including Planning, Placemaking, Engineering, Transportation and Asset Management and contribute to the identification of opportunities, tendering and project delivery. With ambitions to grow our UK presence, and to contribute to the continued success of Tetra Techs global business, you will join our established network of over 90+ UK ecologists. Our bat specialists are proactive in developing relationships with colleagues from across the business, liaising with the wider ecology team and other technical teams, and supporting them through all stages of a project. Examples of recent bat projects we have delivered include: Surveys, BER site registrations and mitigation works for several bat species, including hibernation and maternity roosts across the country; Use of advanced bat survey techniques (e.g. on sites in Hampshire, Sussex and Dorset) to confirm whether rare bat species such as Bechsteins are present; Use of industry-leading survey technology and data analysis systems to ascertain use of habitats by bats for renewable energy and other land-use projects; Survey, licensing and mitigation at a range of sites including listed buildings and complex structures with multiple bat roosts present; Survey, BER licensing and mitigation for trees on linear infrastructure projects; and Surveys for flood defence works including culverts under Derby city centre. Given the variety of projects we work on, we are looking for BER Registered Consultants (Level 2 or 3 would be highly desirable) and Class 2 Bat Licensed Ecologists with experience on mitigation licensed projects. We are looking for bat specialists who are proactive in developing their own knowledge and understanding of bats as well as being able to share their knowledge to support the development of others. We want people who have strong field experience and ambitions to develop their technical skills in line with project requirements. With support from the regional and national ecology teams as well as the national bat lead, and in line with our defined career framework, they will continue to develop their expertise. We Lead with Science and follow the advice of our bat ecologists when investing in top-of-the-range equipment to allow them to deliver their roles successfully. We encourage applications from ecologists who have an interest in technological advancements and who are keen to keep on top of the latest developments and guidance. The role will require site work and some travel dependent on location of projects. However, we operate fully flexible, hybrid working which allows our ecologists to choose where, how and when they work, as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. Key Responsibilities Survey Work, Design and Fee Proposal:Design ecological surveys using industry guidance and prepare fee proposals for projects. Conduct specialist bat surveys and support other protected species projects. Survey work will involve a mix of daytime and night-time based work. The individual will be responsible for coordinating survey schedules and project resources effectively. Data Analysis, Report Writing and Quality Assurance:Accurately analyse bat data, produce high-quality, detailed reports and mitigation strategies, including and successfully obtaining bat mitigation licences. Experience preparing Ecology chapters for Environmental Impact Assessments and Habitat Regulations Assessment would be an advantage. Task and Project Management:Actively manage delivery of a task within a project or fulfil the role as a Project Manager (after receiving Tetra Tech bespoke project management training), from inception to completion ensuring timelines, budgets and quality standards are met. Client Engagement:Work closely with clients, including developers, planners and internal colleagues to provide ecological advice and solutions. Build, develop and maintain strong relationships with clients ensuring clear communication and excellent service. Team Development:Mentor and inspire junior team members across the national team and provide training and on-site guidance to develop other team members in bat ecology and support them on their journey to obtaining their bat licence. Technical Expertise:Provide expert advice particularly in relation to bat ecology, behaviour and conservation. The individual will have a minimum of a Natural England Class 2 bat licence but ideally will be a BER Registered Consultant (Level 2 or 3 preferable) or eligible to apply (or equivalent for Scotland, Wales, NI, ROI). The individual will need to remain informed with the rapid advancements in bat research, survey tools and techniques. Design and implement avoidance, mitigation and compensation strategies including bat roost creation and habitat management plans. Requirements An appropriate academic qualification in a related discipline Natural England Class 2 bat licence and/or equivalent for Scotland, Wales, Northern Ireland, ROI Bat Earned Recognition Registered Consultant at any Level preferable (but Level 2 and 3 ideally) or eligible to apply to become a Registered Consultant Hold a full driving licence About the Team Over 90+ permanent ecologists, including BER Registered Consultants, roost visitor and low-impact licence holders across 14 offices, working as one cohesive team. IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier. Cars or car allowances to every member of the team regardless of grade, including for personal use. Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. Career pathway frameworks provide clarity on how to progress. We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our in-house experts. We award a significant financial bonus to anyone achieving Chartered Ecologist status through CIEEM. We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Our way of working We take pride in delivering projects effectively for clients. This often requires colleagues to be together- in offices or on site to ensure the best outcomes. However, when possible, we also advocate for flexibility around how, when, and where you work. There is no 'one approach fits all' each team manages their own way of working, we trust our employees and focus on outputs not inputs. Meeting up with colleague and clients face to face in office environments or on site is important for collaboration, face-to-face meetings, appraisals and development. Inclusion At Tetra Tech, we want everyone to feel like they truly belong. Our goal is to create aworkplace where every person is valued and respected for who they are. Everyone is welcome at Tetra Tech. Opportunities and success should only be determined by attitude, capability and collaborative spirit. Be yourself, without apology. For more information on our company, please visit our website at. To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs (selectminds.com) Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. TPBN1_UKTJ

As a Duty Manager at The Chimney Lift, you will play a key role in delivering an exceptional, world-class visitor experience.

This role involves ensuring an inspirational visitor experience, leading a multi-functional team, and managing commercial activities. A historic cultural institution in the UK is seeking a General Manager for the National Maritime Museum. The ideal candidate will have experience in a similar environ

The General Manager will oversee the Royal Court Theatre Bar and Kitchen, drive sales, manage events, and ensure a high level of visitor experience.

Company Profile Why Join Us? This is more than a maintenance role-it's an opportunity to be the guardian of our client's brand and the first impression for every visitor. You'll play a visible, valued part in creating exceptional spaces that reflect world-class standards. Job Title: Branch Enhancement Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Branch Enhancement Engineer to join the team located in John Lewis & Waitrose Partnership locations nationwide. Role Overview Join CBRE as a key ambassador for our client's brand and site excellence. In this enhanced role, you will ensure that every aspect of the client's environment reflects the highest standards of presentation, safety, and operational excellence-delivering a workplace that embodies the client's brand values and supports exceptional experiences for all visitors and staff. Key Responsibilities: Act as a site standards champion, proactively maintaining and enhancing all visible and functional aspects of the client's premises to meet and exceed brand expectations. Conduct regular site walks and audits to ensure all areas align with brand guidelines and show site standards, addressing any issues promptly. Collaborate closely with client representatives to understand and deliver on their vision for site presentation and operational excellence. Lead on fabric and finish repairs (walls, floors, ceilings, fixtures), ensuring all work is completed to showcase quality. Ensuring all customer facing areas are immaculate and ready to impress. Take ownership of minor projects and upgrades that enhance the client's environment and brand image. Uphold rigorous Health & Safety standards, acting as a role model for safe and professional conduct. Use digital tools to track, report, and communicate progress, ensuring transparency and accountability. Role Summary: Ensure maintenance tasks are completed within agreed timescales Liaise with Clients representatives with respect to maintenance & repair tasks Undertake site surveys & adhere to Method Statements & Risk Assessments for planned works Repairs floor and wall coverings Responsible for ceiling tile repairs and replacements Responsible for other building and installation works as required Accountable for all elements of show site standards and brand excellence Utilise PDA to complete works, key communications & updates Undertake minor projects works Ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations In addition to the above duties you will be expected to undertake all reasonable tasks as directed by your line manager, including (not exhaustive), jet washing, decoration, pot hole repairs etc. Experience & Skills: Proven experience in fabric maintenance, carpentry, or similar roles within high-profile or customer-facing environments. Strong understanding of brand standards, site presentation, and the importance of first impressions. Excellent communication and client relationship skills. Proactive approach to compliance and health and safety standards Ability to work flexibly, including outside standard hours for events or urgent needs. Technologically literate and experience with digital reporting tools

Title: Health and Safety Manager Location: Edmonton (North London) Salary: £45,00- £60,000 Dependant on experience Term: Permanent SRG are working with a leading waste management and recycling company who have a long and very successful history of supporting the UK chemical industry. They are now looking for a Health and Safety Manager to join the team. You will be at the heart of a busy, high‑performing site driving safe working practices, leading improvements, and shaping a positive safety culture. You'll take ownership of audits, training, compliance, and incident reviews while working closely with managers and safety teams to keep standards high. This role would suit candidates with 3+ years of industrial experience in H&S within the chemicals industry or the waste industry and are looking to take a step up in their career. Working Hours: 37.5 working hours per week, Monday to Friday, 24 days holiday + statutory bank holidays. Access to Rewards Gateway offering excellent discounts and cash back with many large retailers. Role/Description Leading on-site safety practices, carrying out regular site inspections and audits and enforce a safety first culture. Providing hands‑on training, guidance, and coaching to help teams work safely and confidently. Act as a key member of the management team, leading by example and supporting high safety standards. Monitor and audit compliance with site health and safety policies and procedures, analyse data to identify trends and maintain safeguarding procedures Manage hazard and near miss reporting, audits, behavioural surveys, and conduct incident reviews Acting as the site lead for fire safety, ensuring inspections and prevention plans are always up to date. Managing contractor and visitor inductions, reviewing RAMS, and supporting safe site traffic and operations. Requirements A NEBOSH General Certificate (minimum) and experience in a health & safety role, ideally within waste, manufacturing or closely related field A full UK driving licence and own means of transport Full right to work in the UK, there is no sponsorship available with this role Keywords: Health & Safety Manager, H&S, SHEQ, NEBOSH, Safety Compliance, Site Safety, Waste Industry, Recycling Operations, Safety Lead, Safety Audits, Risk Assessments, RAMS, Incident Investigation, Safety Training, Operational Safety, Health & Safety Leadership, HSE, EHS, Safety Management, waste management, chemical, chemicals industry, MRF, PRF, materials recovery facility, SRG is the UK's number one recruitment company specialising in the scientific, engineering, clinical, pharmaceutical, food/FMCG, energy & renewables, biotech, chemical and medical device sectors. If you would like to apply for this position, please use the link provided. Alternatively, please email a copy of your CV For more information regarding this position or any others, please call Rhi on (phone number removed). If you have a scientific background and this position is not relevant / suitable for you, please feel free to get in touch or visit (url removed) to view our other vacancies. As scientists ourselves, our specialist sector knowledge and our passion are second to none. It's this combination that makes us different. We're committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

About the Role: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests for a global technology client account. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. What You'll Need: Previous experience as a Workplace Coordinator or similar front‑of‑house/client‑facing role, ideally within a corporate office environment. Proven ability to follow established work routines, standards, and procedures, ensuring consistency and compliance across all workplace activities. Strong communication skills, both written and verbal to exchange clear, straightforward information and interact professionally with employees, vendors, and guests. Demonstrated customer service excellence, with the ability to create a warm, positive first impression and handle inquiries or issues with professionalism and empathy. Highly organized with strong attention to detail, capable of managing multiple tasks, events, and service requests simultaneously. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Ability to adhere to security, safety, and emergency procedures, responding appropriately and escalating issues when necessary. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

It’s an exciting time to join WWT London Wetland Centre. Experience & Engagement Manager Salary: £45,602.00 per annum Contract: Permanent Work Pattern: Full Time (The role includes regular weekend and public holiday working, with occasional evenings). Location: WWT London Wetland Centre, SW13. Some travel to other WWT sites may be required. About The Role WWT London is entering an ambitious new phase. As we develop a new strategy for the centre, we’re creating bold, engaging experiences that attract more visitors, reach more diverse audiences, and champion the power of wetlands to even more people. We’re seeking an Experience and Engagement Manager to lead our talented Experience & Engagement team, building on our success to date and creating even more opportunities for visitors to enjoy a fantastic day out and be inspired by the wonder and importance of wetlands. This is a great opportunity for someone from the visitor attraction, heritage, arts, or leisure sectors who is a strategic leader and passionate about inclusive, high-quality visitor experiences, delivering step change projects to enhance the visitor offering. About the role You’ll lead the end-to-end visitor experience at WWT London – from interpretation, public programming, and learning to marketing, PR, and social media. As the site lead for access and inclusion, you’ll ensure our content, programmes, experiences and communications are welcoming, relevant, and accessible to all. Working closely with national WWT teams, you’ll shape clear, audience-focused messaging and lead the teams that visitors engage with at every touchpoint, embedding excellence in service and experience. About You We're looking for: • Extensive experience in setting and delivering strategic public programmes., • Proven experience in designing and delivering inclusive experiences and programmes that improve access for underrepresented audiences., • Strong experience of communicating with diverse audiences, including individuals and groups of varying ages, backgrounds, and life experiences., • Proven experience delivering projects that drive a significant step change in the on-site visitor offering or overall experience., • Demonstrable experience of leading and line managing teams, including influencing and supporting colleagues who are not direct reports., • Proven experience of strategic planning and delivery within a multi-disciplinary environment, • Ability to operate independently with professional judgement in situations where decisions have significant departmental impact., • Experience in visitor experience design, or a closely related discipline About Us We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case. Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar. Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? Why you’ll love working at WWT • Wake up every day knowing your work is helping to restore wetlands, and our world, • Be surrounded and inspired by our team of passionate, dedicated people, • 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want, • Free entry to all our wetland centres, including your family, • Free car parking and secure bike storage areas, • Colleague discount on shopping and memberships, • Cycle to work scheme, • Contributory pension scheme, • Life Assurance of three times your salary, for peace of mind for your loved ones, • Independent personal, workplace and financial advice from Care first This role is based at WWT London on a full time basis. The role includes regular weekend and public holiday working, with occasional evenings. Some travel to other WWT sites may be required. If you’re ready to lead inspiring, inclusive visitor experiences during a time of change, we’d love to hear from you. Closing Date: Friday 13th March 2026 N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. WWT is an equal opportunities employer and all applications will be considered solely on merit. No agencies please

Health & Safety Manager Location: Edmonton, North London Salary: Up to £55,000 per annum Hours: Monday to Friday, 37.5 hours per week Contract: Full time, Permanent We’re supporting a well-established operations and resource recovery organisation in the search for a Health & Safety Manager to join their leadership team at a large, high-performing site in North London. This is a hands-on, visible role where you’ll play a central part in shaping safety standards and supporting long-term operational growth. The Opportunity As the Health & Safety Manager, you’ll work closely with site leadership and central SHEQ teams to ensure health, safety, environmental, and quality standards are fully embedded across daily operations. You’ll be influential on the ground, not just ensuring compliance, but actively driving a positive, proactive safety culture. This role suits someone who enjoys balancing strategic oversight with practical, site-based engagement. Key Responsibilities In this Health & Safety Manager position, you will: Lead health and safety performance across a busy operational site in North London Support Site Managers in delivering safe, compliant, and efficient plant operations Carry out regular inspections, audits, and safety reviews, identifying trends and risks Deliver health and safety training, inductions, and toolbox talks Act as a visible leader on site, promoting high safety standards by example Monitor compliance with site SHEQ policies and permit conditions Work alongside central safety teams on hazard reporting, near misses, behavioural safety surveys, and audits Conduct thorough incident investigations and implement preventative actions Serve as the site’s Fire Safety Lead, ensuring statutory inspections and fire prevention plans are maintained Manage contractor and visitor safety, including inductions and RAMS approvals Oversee traffic management plans and site movement controls Collaborate with environmental and facilities teams to maintain statutory compliance Participate in on call emergency response when requiredWhat We’re Looking For To succeed as a Health & Safety Manager, you’ll need: NEBOSH General Certificate, minimum essential Previous experience in a health and safety role within an industrial, waste, manufacturing, or operational environment Management or supervisory experience Strong analytical and reporting skills Confidence working in fast paced operational settings Excellent communication and stakeholder engagement skills Strong organisation and prioritisation abilities Proficiency with Microsoft Office and digital systems Full UK driving licence and availability for emergency call outsWhat’s On Offer Competitive salary Generous pension scheme Life cover Retail, leisure, holiday, and travel discounts Ongoing training, development, and career progression opportunitiesReady to Apply? If you’re an experienced Health & Safety Manager looking for a role where you can genuinely influence safety culture and operational standards on site, this is an opportunity worth exploring. ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query

Mobile Relief Chef Manager Location: South-East London Salary: up to £40.000 per annum DOE We are a leading Senior Living business dedicated to providing exceptional care and high-quality dining experiences for our residents. We pride ourselves on creating a warm, welcoming, and supportive environment where both our residents and team members thrive. The Role: We are seeking a talented and passionate Mobile Relief Chef Manager on a full time basis working 5 over 7 days to be a part of our kitchen teams in South East London, in delivering outstanding, nutritious, and appealing meals for our residents. This is an exciting opportunity for someone who loves food, has strong leadership skills, and enjoys working in a caring, people-focused environment. Key Responsibilities: Plan, prepare, and oversee the production of all meals to the highest standards. Lead, motivate, and manage the kitchen team to ensure smooth operations. Ensure compliance with food safety, hygiene, and health & safety regulations. Manage stock, orders, and budgets efficiently. Innovate menus that meet residents' dietary needs and preferences. Maintain high standards of presentation and portion control. The Person: Proven experience as a Chef, Chef Manager or Head Chef, ideally within care, hospitality, or senior living. Strong leadership and team management skills. Knowledge of food safety standards and regulations. Passion for delivering excellent culinary experiences. Flexible and adaptable We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Onsite free car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2011/47542001/52776458/SU #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

About the Job Morgan McKinley is seeking experienced corporate professionals for temporary roles across Reception, Facilities, and Workplace Team Assistance within London's leading corporate head offices. Opportunities Include: Temporary assignments Temp-to-perm roles Fixed-term contracts (FTC) Short-term holiday and sickness coverTypical Workplace & Reception Duties: Reception: Greeting high-net-worth visitors, managing busy multi-line switchboards, and overseeing security/visitor logs. Facilities Support: Handling incoming/outgoing post and courier deliveries, and ensuring meeting rooms are client-ready. Workplace Admin: Maintaining office systems, managing supplies, and supporting the workplace manager with ad-hoc facility tasks.We Are Looking For Candidates Who: Have Corporate Head Office Experience: Recent experience in a professional services or corporate environment is essential; please note that hospitality or hotel-only backgrounds are not accepted for these specific roles. Are Ready to Step In: Ability to hit the ground running at short notice with minimal supervision. Are Available Immediately: Must be based in London and ready for an immediate start.Due to high demand, only successful candidates will be contacted. Apply now to join our pool of professional workplace specialists supporting London's most prestigious corporate offices

Nursery Deputy Manager - Rosewood Montessori Day Nursery & Forest School Salary – £35,000 depending on experience 40 hours per week Level 3 Childcare Qualification is essential Rosewood Montessori Day Nursery & Forest School, rated Outstanding by Ofsted (February 2018), offers children a unique Montessori learning environment alongside the Early Years Foundation Stage. With a dedicated Forest School area, our team are passionate about outdoor learning and creating exciting opportunities for children to explore and grow. We are now looking for an experienced Deputy Manager to join our friendly team. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: £400 Qualification Bonus: For all Level 3 Practitioners, paid after just 6 months!* Annual Leave: 24 days to start, plus bank holidays and your birthday off – paid! Referral Programme: Refer a friend and earn up to £750 Employee Childcare Discounts: 75% off nursery fees for our team member’s as well as access to wider discount. Health & wellbeing programme: Confidential employee assistance helpline available Personal & Professional Development: Tailored learning and development opportunities to support your career growth Terms and conditions apply. Some benefits are discretionary and may be subject to change. Company Pension Scheme *Terms and conditions apply. Some benefits are discretionary and may be subject to change. Responsibilities: Ensure the safety and wellbeing of every child, staff, parent, and visitor at all times. Understand and ensure that the requirements of the statutory framework for the EYFS are met throughout the nursery. Assist in managing the acceptance and administration of medication and ensure care plans are thorough and up to date for children or staff with health conditions. Ensure that all children receive stimulating and purposeful experiences, environments and resources that are appropriate to their age and stage of development. Promote respect and credibility for this position through effective communication skills, impartiality, and consistency. Inspire staff team with creative ideas and new challenges with aim to achieve outstanding practice. Maintain accurate records and accounts relating to children and staff on EyMan system and on file. Undertake any other duties to ensure the smooth running of the nursery and safety and wellbeing of children, staff, and families. *Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. Requirements: Full and relevant Level 3 in Childcare qualification - Essential Leadership experience - Essential Over 1 years’ experience of working in Early Years - Essential Sound knowledge of the statutory framework for the EYFS and regulatory requirements - Essential Over 1 years’ experience of working in a management position - Desirable. Level 5 qualification in Childcare and/or Management and Leadership - Desirable Experience of successfully passing an Ofsted inspection to good or outstanding – Desirable Take the next step and explore a role that makes a positive impact on children’s lives. Apply today and let our friendly recruitment team support you every step of the way. We can’t wait to welcome you to the Family First community! Rosewood Montessori Day Nursery & Forest School is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Receptionist CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting Receptionist to join the team located in Hayes RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Provide a friendly and professional concierge style reception service To escort visitors to meeting rooms, take their coats and make them feel welcome (call the host, ensure that visitors are met by their hosts at reception) Issue visitor passes Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience Anticipate client needs and follow up with clients to ensure that client expectations are met and where possible exceeded. Ensure that waiting visitors are kept informed of any delays and progress and to ensure client comfort. Ensure the reception desk and reception area is kept clean and tidy at all times Manage the online meeting room and visitor management system Promote and maintain CBRE & SwissRe culture throughout teams Meet and greet all employees and external visitors Ensure that all visitors are aware of the safety procedures and follow the correct signing in process Answering general telephone and email enquiries and routing calls to the relevant employees via a switchboard system Provide general admin support to the facilities team when required Undertake any other duties as requested by the Contract Manager Dealing with hospitality requests To provide after hours receptionist presence if required PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Training Proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills. Able to work with computerised Front of House systems Experience Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Experience in a corporate facilities and front of house environment essential Knowledge of online switchboard systems essential. Knowledge of online room booking tools an advantage. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication Must be detail conscious, accurate and methodical in approach. Strong organisational and communication skills Able to work systematically and use own initiative Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently High level of presentation and politeness Easily engages in conversation and develops rapport with others Intuitive & interested in other people Flexible and adaptable to respond to differing client needs Confident, enthusiastic and motivated to deliver great service Organised and able to prioritise work activity Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale Reliable Calm manner able to work under pressure and against rapidly changing demands and priorities

About the Role:As a CBRE Workplace Experience Supervisor, you will be responsible for delivering world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed. Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Oversee support for the team as directed including office supply management, meeting coordination, and equipment care. Review customized client materials to ensure they follow brand guidelines. Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building. Deliver new hire orientation, training, and coaching. Create presentations and speak to various-sized groups. Follow specific directions as given by the manager and work under minimal supervision. Gather and analyze data to identify and solve complex problems that arise with little or no precedent. Impact own team and other teams whose work activities are closely related. Suggest improvements to existing processes and solutions to improve the efficiency of the team. Evaluate and communicate unusual and/or complex content in a concise and logical way.What You'll Need: High School Diploma or GED with 3-4 years of job-related experience. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Advanced organizational skills with an inquisitive mindset.Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Assistant Cafe Manager Location: RAF London Salary: Up to £34,000 per annum + paid overtime Contract Type: Full-Time, Permanent, 5 over 7 days We're currently on the lookout for an experienced supervisor or assistant manager, that has worked in hospitality or contract catering previously, to join us as our Assistant Cafe Manager at the renowned RAF London, located in Hendon. As the Assistant Cafe Manager, you will be assisting with the leading of the cafe operation on site, overseeing the day-to-day operation and consistently delivering a high standard of service to all the guests that come through the door. Why Join Us? We offer a competitive benefits package, including: A collaborative and inclusive culture, where your ideas are values and creativity is encouraged 20 days annual leave plus bank holidays Free staff meals whilst at work Exclusive travel discounts Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks. Contributory pension scheme Career Pathways and MyLearning development programmes Key Responsibilities: Ensure all deliveries are checked and stored promptly and correctly Supervising a team within the café, creating a positive environment where the team feel welcomed and supported Using the till, taking order and receiving payments Completing weekly finance tasks and collaboratively assist the General Manager with any duties and queries associated Assisting with café rotas following the General Manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are always proactive Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations About You: Previous experience supervising frontline teams within a similar retail cafe environment Good communication skills with a focus on what great customer service looks like Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Outstanding communication skills with guests, staff and the client. About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme. Job Reference: com/0903/44197001/52794935/SU #RA Venues TPBN1_UKCT

Cafe Supervisor Location: RAF London Salary: £14.64 per hour Contract: Full-Time, Permanent, 5 over 7 days, 40 hours per week What can we offer you: A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged. 20 days annual leave (Excluding bank holidays and national holiday days) Free staff meals whilst at work. Access to Compass Group company perks & benefits. Perks for Works discounts and promotions Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks. On-site F&B discounts. No shortage of delicious food We're looking for a proactive and motivated Café Supervisor to support the day-to-day operations of the café at our newly acquired site, RAF London. The site is located in Hendon. This is a hands-on role where you will work alongside your team to deliver excellent service, maintain high-quality standards, and ensure the café operates smoothly during service periods. As Café Supervisor, you will support the Café Manager in leading the team, training staff, and providing outstanding visitor experiences. At Restaurant Associates, we celebrate individuality and nurture talent. As Café Supervisor, you'll gain valuable experience in a high-volume visitor environment, receive ongoing support from the leadership team, and have the opportunity to develop your career in hospitality management. In this role, you will actively supervise café operations, ensuring that team members deliver excellent service, maintain food quality, and follow all operational and health & safety procedures. You will lead by example, working alongside your team during service periods, and supporting the Café Manager in delivering a profitable and compliant operation. Key Responsibilities: Supervise and support the café team during service, providing hands-on leadership to deliver excellent customer experiences. Deliver exceptional customer experiences, ensuring service and product quality exceed expectations. Assist with training, coaching, and development of team members. Monitor stock, food quality, and operational processes, ensuring compliance with health & safety and food safety standards. Support the Café Manager in achieving financial and operational targets. Communicate effectively with the team, clients, and visitors to ensure smooth operations and high satisfaction. Assist with reporting, record-keeping, and daily operational tasks as required. About You: Previous experience in a supervisory or team-leading role within a café, retail catering, or public catering environment. Hands-on approach, comfortable working alongside the team during busy service periods. Strong organisational and communication skills. Ability to motivate, coach, and support team members to deliver excellent service. Flexible, adaptable, and able to thrive in a fast-paced, visitor-focused environment. Basic financial awareness and understanding of operational targets. Knowledge of health & safety and food safety standards. Experience in contract catering or managing high-volume visitor-led operations. About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme. Job Reference: com/0903/44197001/52794930/SU #RA Venues TPBN1_UKCT

Induction & Access Coordinator (Construction / Rail) Location: West London Pay: Contract | £17-£20ph | Inside IR35 We are working with a major main contractor on a large-scale construction/infrastructure project and are looking for an experienced Induction & Access Coordinator to join the team on a contract basis. This is a fast-paced, varied role sitting within the wider security and workforce management function and is central to the smooth day-to-day running of site access and onboarding across multiple compounds and offices. If you're an organised, confident communicator with a background in site inductions, workforce management systems or access coordination within construction or rail, we want to hear from you. The Role As Induction & Access Coordinator, you will be a key point of contact for all induction-related queries across the project, working as part of a busy team to deliver a professional, efficient and compliant onboarding experience for operatives, subcontractors, visitors and vendors. Your day-to-day responsibilities will include: Meeting and greeting inductees, carrying out ID and Right to Work checks, and delivering introduction and housekeeping briefings in a Welcome Centre environment Registering inductees on the HSPS portal and Biosite workforce management system, including access card preparation and issuance Running and actioning daily Biosite reports - including operative profile checks, due-to-expire qualification reports and Right to Work reports - and communicating outcomes to relevant stakeholders via email Managing and maintaining a shared team induction inbox, ensuring timely responses and follow-through on all actions Processing daily site access requests for emergency, temporary, vendor, visitor and fitter categories, including Drug & Alcohol (D&A) coordination where required Troubleshooting site access issues with security teams and communicating outcomes clearly to all relevant parties Uploading, verifying and managing documents within the competency management system, and chasing expired qualifications to avoid disruption to site access Supporting the procurement approval process for onboarding new supply chain organisations Briefing project teams, subcontractors and third parties on system updates and induction processes Reporting any breaches or misuse of the system to the Security Systems Manager Supporting the wider Health, Safety and Security team with briefings and behavioural change initiatives as required To be considered, you will need the following skills and experience: Previous experience in an induction, onboarding, access coordination or administration role within the construction or rail sectors Hands-on experience with Biosite or a similar workforce management system Knowledge of competency management systems and frameworks (e.g. CITB, CPCS, EUSR or equivalent) Strong understanding of data protection legislation and GDPR as it applies to workforce data and Right to Work processes Excellent communication and customer service skills - you'll be dealing with everyone from site operatives to project directors on a daily basis Ability to multi-task and prioritise in a high-volume, time-critical environment where daily tasks must be completed within a set window each morning A collaborative, team-first attitude with a shared inbox mentality and strong attention to detail Ability to hit the ground running with minimal handover time Key Details Contract position | Inside IR35 Rate: £17.00 - £20.00 per hour (depending on experience) Based on site - construction/rail project environment Monday to Thursday core induction hours with daily task deadlines If you have the experience outlined above and are available for a new contract role, get in touch with Matt Clegg at Gold Group today on (phone number removed) or apply directly through this advert. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Woolwich, South East London. We are recruiting for experienced and forward thinking Finance and Operations Executive. This is full time, office based and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. The role: The Senior Finance and Operations Executive oversees financial administration and day-to-day operational coordination. Ensuring financial accuracy, operational control, and effective coordination. The role is hands-on and execution-focused, responsible for maintaining visibility, structure and compliance while improving processes and systems as the business scales. Financial Management Responsibilities: Ownership of day-to-day finance operations including sales ledger, supporting the Finance Manager. Responsibility for customer, supplier and subcontractor invoicing, renewals and billing structures. Management of enterprise and public-sector invoicing requirements, ensuring approvals, variations and reconciliations are accurately tracked. Maintenance of accurate and meticulous financial records through Xero, including invoice posting, credit notes and reconciliations. Ownership of customer renewal billing, ensuring contracts, renewal dates and recurring charges are accurately tracked and invoiced. Liaison with customers, suppliers and subcontractors to resolve invoicing, payment and account queries, including tracking subcontractor activity.Operational & Business Support Responsibilities Responsibility for core operational processes that support the effective running of the business, including invoicing and internal documentation. Operational ownership of task planning, workflow tracking and delivery visibility across the business using systems such as Kanban and agile platforms. Ownership and ongoing management of document management and ensuring robust version control, accessibility and governance. Responsibility for maintaining accurate customer, operational and internal data across multiple systems, supporting leadership with operational planning, reporting and performance tracking. Management of complex enterprise customer projects, coordinating multiple orders, depots and purchase order structures through advanced use of Excel and business systems to ensure control, accuracy and efficiency. Coordination of business operations and office management activities, including travel arrangements, meeting coordination, documentation preparation and visitor management. Attending weekly management meetings, producing accurate minutes and ensuring follow-up actions are tracked and completed. Providing high-level administrative and operational support to Directors and the wider team. Ownership of on-boarding and people administration processes, including preparation of new starter documentation, employment offers via DocuSign and administration of the Bright HR system. Supporting team events and company-wide initiatives.Expectations: Proven experience in a senior finance and/or operations role within an SME or fast-paced environment, with clear ownership of day-to-day financial management, operational coordination and internal business systems. Strong background in customer and supplier invoicing, including complex multi-site or project-based billing structures, with hands-on use of Xero or similar accounting platforms. High-level of proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint and Outlook, alongside confidence using online collaboration tools such as Microsoft Teams and Zoom. Experience coordinating / assisting with operational projects across multiple stakeholders, teams and locations. Hands-on experience administering HR systems, ideally Bright HR or similar platforms and managing on-boarding and employee documentation processes.If interested please apply directly or call Tom Kurczab at Premier Recruitment Group