Visitor experience manager jobs in United Kingdom

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. Duties - English language prefered Greek and Albania language mos of the clients we deal with Greet and welcome visitors in a warm and professional manner. Answer incoming phone calls, directing them to the appropriate personnel while maintaining excellent phone etiquette. Manage the reception area, ensuring it is tidy and presentable at all times. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Handle clerical duties such as filing, photocopying, and scanning documents. Assist with administrative tasks using Google Suite and QuickBooks as needed. Schedule appointments and manage calendars for staff members. Respond to emails and other correspondence in a timely manner. Support other departments with various office tasks as required. Qualifications Proven experience in a receptionist or administrative role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Proficient in using computerised systems, including Google Suite and QuickBooks. Excellent verbal and written communication skills. Demonstrated ability to maintain confidentiality and handle sensitive information. Strong attention to detail with a focus on accuracy in data entry. Ability to work independently as well as part of a team in a busy office environment. Familiarity with clerical duties and office procedures is advantageous. We look forward to welcoming an enthusiastic Receptionist who is committed to providing outstanding service while supporting our team’s administrative needs. Job Type: Full-time Pay: £22,906.00-£23,985.00 per year Additional pay: Performance bonus Benefits: Free parking Language training provided Flexible language requirement: English not required Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (required) Administrative experience: 1 year (required) Language: English,Greek,Albania (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 29/01/2025 Reference ID: 01022025/1 Expected start date: 01/02/2025

About the job Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? We're looking for a part-time Night House Host to join our team at Turing Locke, Cambridge. Reporting to and supporting the Assistant General Manager, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a part-time role where you will be working 20 hours per week. Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north-west of the centre, is Turing Locke: a sleek, avant-garde style aparthotel in the brand-new, sustainable district of Eddington. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.

About the Role: We are looking for an enthusiastic Front of House Administrator and Fitness Instructor to join our team at More Energy Fitness centre in Hayes. This role combines reception duties and membership administration with the opportunity to deliver fitness classes to our members. Key Responsibilities: · Reception duties: answer calls, greet visitors, handle deliveries and post. · Assist with membership sales, class bookings, and general administration. · Deliver fitness inductions and group classes. · Manage inventory, order supplies, and update the website/social media. · Support the team with various tasks and projects. Skills & Experience: · Previous admin or receptionist experience (fitness industry experience preferred). · Strong customer service skills with a friendly attitude. · Proficient in Word, Excel, and Outlook. · Good spoken and written English skills. · Fitness instructor qualifications (e.g., Level 2/3) are desirable. Benefits: · Competitive salary with career development opportunities. · Holiday, pension plan, and staff fitness programs. · Regular training and career progression. Hours: · Part-time or full-time options available. Some overtime may be required.

Brooklands Museum is the birthplace of British motorsport and aviation, and the home of Concorde. Located on the 30-acre site of the world’s first purpose-built motor racing circuit and the most productive aircraft factories in Europe in the twentieth century, Brooklands Museum welcomes over 185,000 visitors each year these are made up of members of the public, Brooklands Members, VIPs, corporate hospitality guests and school groups. Brooklands Museum is a unique and special place to work, where people’s pursuit of speed, flight and adventure changed the world! We have ambitious plans to fulfil our vision: Inspiring people to shape the future through Brooklands’ history of innovation and endeavour. As we are a visitor attraction, our priority is delivering a memorable and inspiring experience for all visitors and ensuring we meet our commitment of ‘Brooklands at its best, every day’. So, no matter what role you join us in, you will have a very important part to play in this. Today we are an independent charity that is responsible for the care and maintenance of a range of buildings and structures, including the most complete sections of the 1907 racetrack, that contributed to this amazing history. Our site is truly special, where history was made – and our challenge is to look after it for future generations to enjoy. We are currently looking for a Part Time Caretaker to liaise closely with and support the Property & Estates Manager in the objective of ensuring the efficient and effective day-to-day running and presentation of Brooklands Museum, dealing with any maintenance issues that arise on shift to ensure that we are always offering a safe, welcoming and secure environment for our Visitors, Staff and Volunteers. This is an exciting opportunity for an enthusiastic, knowledgeable and dynamic person to join tour small Facilities Team to help us deliver Brooklands at its best for our visitors. You will work closely with a range of different individuals within the Museum including our Maintenance Technicians, Operations Manager, Events Manager, Visitor Experience Managers, Hospitality & Catering Manager, Hospitality & Catering Delivery Manager, Café Manager, Contract Cleaning, Contract Security and The London Bus Museum Team so you will need to be able to work well in a team as well as unsupervised. You will have the skills and knowledge required to be able to carry out a broad range of maintenance and service tasks as expected in this type of role. You will be able to prioritise a busy workload while maintaining a strong attention to detail. You will possess a positive approach and a ‘can do’ attitude with a willingness to be flexible and ‘get stuck in’ as needed. The working hours for this role will be 23 per week, working Friday 5 hours, Saturday 9 hours and Sunday 9 hours. How to apply Please submit your CV and a covering letter detailing how your experience could help us in this role and how you meet the requirements of our person specification. Please keep your covering letter to no more than two sides of A4. The hiring managers will review all applications once the role has closed on the 9th December 2024 and we will be in touch with shortlisted candidates regarding an interview shortly after this date with a January 2025 start date anticipated. Please note: If we receive a high volume of quality applicants, we may close this vacancy earlier so please don’t wait to apply! ** Benefits** We offer a number of benefits to suit your lifestyle and include: Annual leave of 25 days in addition to Bank Holidays and Christmas Eve off (pro-rata) Flexible Bank Holiday policy enabling you to take Bank Holidays at a time that suits you Flexible working to help you manage your home and working life 4% employer contribution into your pension Free Onsite parking 20% discount in our onsite café and Museum shop Free access to all that Brooklands Museum has to offer Access to our Reward Website providing access to deals and discounts for hundreds of shops online and in store, helping you save money on everyday shopping Full access to our online wellbeing hub providing access to a 24/7 telephone support line, telephone counselling sessions and expert support Access to our team of fully trained Mental Health First Aiders Opportunities for continuous learning and professional development Working at Brooklands Museum Brooklands Museum is a fast paced, unique and fun place to work, you’ll need to be able to keep a number of plates spinning every day but that just what makes Brooklands the special place it is. We are proud to have been a finalist for Surrey Employer of the Year in 2021 and a finalist for Large Visitor Attraction of the Year in the Beautiful South Awards 2022. In line with our charitable purpose, we are active in ensuring that Brooklands is inclusive, so that everyone can feel welcome at, and benefit from, Brooklands Museum, including as visitors, staff, trustees, volunteers, members, partners, freelancers, contractors, participants, schools, and anyone else who wishes to visit or be involved with the Museum. We have invested in our organisational culture over recent years and encourage everyone to be their true self at the Museum. The team have committed to ensuring we all feel involved, supported, and appreciated, by working as one team, communicating thoughtfully, being proactive and showing we care. We recognise and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you.

Job Title: Receptionist Company: Wimpole Therapeutics Working hours: Monday - Friday, 10am to 7pm Annual Salary: £27,000 Wimpole Therapeutics is a CQC registed health clinic located in central London, Wimpole Street. We provide different therapeuitc services to a vast range of clients. We are looking for a highly motivated and organized receptionist to join our team. The opportunity: The ideal candidate will have excellent customer service skills, be able to work independently and as part of a team, and be able to handle a variety of tasks, including answering phones, greeting visitors, and scheduling appointments.The receptionist will be the first point of contact for our clients and visitors, so it is important that they are able to create a positive and professional impression. They will also be responsible for a variety of administrative tasks, so we are looking for someone who is detail-oriented and organized. If you are a friendly and outgoing person with excellent communication skills, we encourage you to apply for this exciting opportunity. Responsibilities: - Greet and welcome clients and visitors, ensuring a positive and professional first impression. - Assist visitors to meet the right person or office. - Answer incoming calls, transfer calls to the appropriate personnel, and take accurate messages. - Maintain a tidy and organized reception area, ensuring it is presentable at all times. - Manage incoming and outgoing mail, packages, and deliveries. - Provide basic and correct information via email/call or in person. - Schedule appointments and maintain the appointment calendar. - Provide administrative support, including data entry, document preparation, and form filing. - Manage office supplies and inventory, replenishing as needed. Requirements: - Previous experience in a receptionist or customer service role is required. - Excellent verbal and written communication skills. - Strong interpersonal skills, with the ability to interact with diverse individuals. - Exceptional customer service orientation. - Attention to detail and strong organizational skills. - Ability to multitask, prioritize tasks, and manage time effectively. If you are interested in the role, please send your CV along with a cover letter.

Duties: - Perform clerical tasks such as filing, photocopying, and organizing documents - Manage and maintain office supplies and inventory - Answer phone calls and direct them to the appropriate staff members - Greet and assist visitors in a professional and friendly manner - Assist with data entry and record keeping using various software programs. - Coordinate meetings and appointments, including scheduling, sending reminders, and preparing meeting materials - Assist with basic bookkeeping tasks, such as invoicing and accounts payable/receivable - Requirements: - High school diploma or equivalent - Proficiency in using Microsoft Office applications (Outlook, Word, Excel, PowerPoint) - Experience with QuickBooks or other accounting software is preferred but not required - Strong attention to detail and organizational skills - Excellent verbal and written communication skills - Ability to multitask and prioritize tasks effectively - Strong problem-solving skills and ability to work independently - This is a great opportunity for someone who is organized, detail-oriented, and enjoys working in an office environment. If you meet the requirements listed above, we encourage you to apply for this position. - Job Type: Full-time - Salary: £25000- £28000 depending on experience - Expected hours: 40 per week - Schedule: Monday to Friday - Education: GCSE or equivalent (preferred) - Work Location: In person, office based in oxford street.

Wimpole Therapeutics is a CQC registed health clinic located in central London, Wimpole Street. We provide different therapeuitc services to a vast range of clients. We are looking for a highly motivated and organized receptionist to join our team. The opportunity: The ideal candidate will have excellent customer service skills, be able to work independently and as part of a team, and be able to handle a variety of tasks, including answering phones, greeting visitors, and scheduling appointments.The receptionist will be the first point of contact for our clients and visitors, so it is important that they are able to create a positive and professional impression. They will also be responsible for a variety of administrative tasks, so we are looking for someone who is detail-oriented and organized. If you are a friendly and outgoing person with excellent communication skills, we encourage you to apply for this exciting opportunity. Responsibilities: Greet and welcome clients and visitors, ensuring a positive and professional first impression. Assist visitors to meet the right person or office. Answer incoming calls, transfer calls to the appropriate personnel, and take accurate messages. Maintain a tidy and organized reception area, ensuring it is presentable at all times. Manage incoming and outgoing mail, packages, and deliveries. Provide basic and correct information via email/call or in person. Schedule appointments and maintain the appointment calendar. Provide administrative support, including data entry, document preparation, and form filing. Manage office supplies and inventory, replenishing as needed. Requirements: Previous experience in a receptionist or customer service role is required. Excellent verbal and written communication skills. Strong interpersonal skills, with the ability to interact with diverse individuals. Exceptional customer service orientation. Attention to detail and strong organizational skills. Ability to multitask, prioritize tasks, and manage time effectively. If you are interested in the role, please send your CV along with a cover letter.

Cheltenham Festival 2025, taking place from Tuesday 11th – Friday 14th March, is the pinnacle event of the jump-racing calendar For 2025 we're introducing a new team of Racemakers, managed by Power of People - dedicated individuals trained to help racegoers make the most of their day, wherever they need guidance and help. These are paid roles and are customer experience focused, aimed at ensuring visitors are aware of everything that is on offer on raceday. Based at key entry points to the venue and within the racecourse grounds, Racemakers will provide an uplift to the core Cheltenham teams, ensuring visitors leave having experienced everything that is available to them. This includes live music and activations during the event and after the racing. We are looking for people who are available for the duration of the event (4 days) and for 2 1/2 day training sessions pre event. Staff car parking is available on site and there are good public transport connections.

Templar in the new bustling district of Stratford Cross London, is an all-day modern European wine bar & restaurant. Close to The London stadium and the new East bank cultural quarter. For residents and park visitors alike, we invite to enjoy a convivial unpretentious and welcoming atmosphere. Serving an accessible succinct menu of creative small & sharing plates. Focusing on bold robust flavours and showcasing seasonal produce. Dining, enjoying a glass of wine or cocktail at the bar, table or terrace in a space for 45 guests referencing the style and décor of mid-century modernity. We serve a rotating list of low intervention wines with many options to discover something new by the glass as well as an inventive capsule cocktail collection Opening this winter . We are located Stratford Cross E20 - A vibrant Zone 2 residential and commercial district. We will be a small team and are looking for the right people to join us for a new opening . This position is ideal for someone who lives locally. Job Summary: We are seeking dedicated waif staff to join our team, you will be responsible for providing excellent customer service, taking orders, organising required prep for guest and delivering food and beverages in a timely manner. Duties: Greet customers warmly and take their food and drink orders Memorise the menu and daily specials to make recommendations Serve food and beverages promptly and accurately Check on customers regularly to ensure satisfaction Handle cash and credit card transactions Collaborate with kitchen staff to ensure orders are accurate and delivered promptly Upsell additional products when appropriate Requirements: apply knowledge & experience of cocktails to deliver consistent product have a desire for creative input Able to communicate clearly in spoken and written English Previous experience in a restaurant or hospitality setting is preferred Knowledge of food safety practices Basic math skills for handling payments Excellent time management skills to handle multiple tables efficiently Job Types: Full-time, Permanent Pay: £12.50-£15.00 per hour Expected hours: 40 – 45 per week Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Sick pay Schedule: 8 hour shift Day shift Night shift Weekend availability Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Experience: Hospitality: 1 year (required) Language: English (required) Licence/Certification: Food Hygiene Certificate (preferred) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Expected start date: 20/11/2024

Fun Fest Holiday Club Uxbridge Apply on Jobs Today Full–time and Part-time Fun Fest Holiday Club Manager Job Vacancy – Uxbridge Would you like to earn during the school holidays whilst working in a fun and exciting environment? Fun Fest Holiday Club invites an experienced and passionate Club Manager to lead a fantastic team, that will be placed in Uxbridge All people who are enthusiastic about filling up this vacant, please take a part in this Holiday Club Manager recruitment Key Responsibilities: · We are looking for an experienced and passionate Club Manager to lead a fantastic team. As Club Manager you will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with residents and guests. You will be responsible for leading the Club team to deliver an exceptional 5-star service and take pride in creating an unrivalled resident experience. · Working with the Operations Manager, you will develop, maintain and administer an annual plan of development for the Club. This includes budgets, marketing, events and identifying opportunities to maximise the use of the Club facilities. • Ensuring a high standard of physical, personal, emotional, social and intellectual care for all children in the club. • Supervision of and support to the team members within the club thereby implementing high standards of quality practices. • To be aware of and act in accordance with current legislation, good practice, club policies and procedures • The day-to-day management of the club including quality improvement, marketing and administration. • To promote the high standards of the club at all times to parents, staff and visitors • To report back to the Proprietor as required with information relating to finance, quality of the provision, marketing and anything else deemed necessary • Leading, coaching, developing and inspiring your front-line staff to deliver a 5-star experience every day.- The Commitment: This role is available for Mondays - Fridays of school holidays, excluding bank holidays, from 8.00am – 6.00pm per day. Flexible working arrangements may be available. We are looking for: Someone who loves to see children of all ages enjoying different activities and having fun. You’ll be friendly and approachable, with excellent communication and interpersonal skills. You will be able to work closely with the proprietor to ensure that the club organisation and administration is of the highest quality. · NVQ Level 3 qualification or above in Childcare. · Preferably 2 years’ experience working with children in a fast-paced environment, ideally in a management capacity. · Knowledge of Safeguarding · Experience of working in an Early Years setting (desirable) · Paediatric First Aid training (desirable) We are committed to safeguarding; all staff will be required to have a DBS check and references before starting. Specific Fun Fest Holiday Club training will be provided to successful candidates. About Fun Fest Holiday Club: Fun Fest Holiday Club is different because it offers children a choice about how they spend their holiday. There are over 50 activities including Mission Impossible, Beauty School, Pottery, Great Outdoors, Harry Potter Experience, Masterchef, Sports Action, Lego Creation and many more. As one of the leading companies in United Kingdom, Fun Fest Holiday Club offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Fun Fest Holiday Club also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowledge through the company programs. Please do not apply if you do not hold a Teaching and Childcare Qualification. Part-time hours: During the school Holidays Job Types: Part-time, 11 weeks of the year Salary: £13.00-£18.00 per hour Benefits: • Childcare • Company pension Schedule: • Monday to Friday Work remotely: • No COVID-19 precaution(s): • Remote interview process • Virtual meetings