Waiter / Waitress
hace 11 días
£27000–£32000 anual
Jornada completa
London
Server – Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: £27,000 per year plus service charge (depending on experience) About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches. We are looking for passionate and service-driven Café Servers to join our opening team. This role is ideal for individuals who enjoy working in a fast-paced hospitality environment and take pride in delivering warm, attentive, and memorable guest experiences. Role Overview As a Café Server, you will play an important role in delivering smooth and efficient service on the floor. Working closely with the Head Waiter, Supervisor, and Café Manager, you will ensure guests receive a high standard of service while contributing to a positive and professional team environment. Key Responsibilities Guest Experience • Deliver friendly, attentive, and professional service to all guests, • Create a welcoming and comfortable atmosphere within the café, • Respond to guest requests promptly and efficiently, • Handle basic guest feedback and escalate concerns when needed, • Take accurate food and beverage orders and input them into the POS system, • Serve food and drinks efficiently while maintaining presentation standards, • Ensure tables are cleared and reset promptly, • Support smooth and consistent service during busy periods, • Assist with opening and closing duties, • Maintain cleanliness and organisation of the café floor and service areas, • Support effective communication between front-of-house and back-of-houseteams, • Ensure all health, safety, and hygiene standards are upheld, • Develop a strong understanding of the café’s menu and offerings, • Confidently describe items and make recommendations to guests, • Previous experience as a Server in a hospitality role preferred, • Excellent customer service and communication skills, • Friendly, positive, and professional attitude, • Strong attention to detail, • Ability to work efficiently under pressure, • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and strong work ethic