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  • Chef de Partie
    Chef de Partie
    3 hours ago
    £17–£18 hourly
    Full-time
    London

    Firmdale Hotels is a collection of award-winning luxury hotels set in vibrant locations across London and New York. Known for our stunning interiors, impeccable service, and unique character, we pride ourselves on creating memorable experiences for our guests. Our Ham Yard Hotel, nestled in the heart of Soho, is a shining example of our commitment to excellence and innovation in hospitality. We have an exciting opportunity for a Chef de Partie to join our highly successful team at Ham Yard Hotel. In this role, you will be an integral part of our dynamic kitchen brigade, contributing to the creation of exceptional culinary experiences. You will be responsible for managing your section, ensuring the highest standards of food preparation, and delivering exquisite dishes for breakfast, lunch, and dinner service. Responsibilities: • Confidently oversee kitchen operations, maintaining a high standard of efficiency and precision., • Lead and supervise a small team, fostering a collaborative and productive working environment., • Monitor and manage stock levels within your section, ensuring timely ordering and minimal wastage., • Demonstrate excellent attention to detail in all aspects of food preparation and presentation., • Exhibit a genuine passion for creating exceptional dishes, staying updated with culinary trends and innovations., • Utilise strong organisational and communication skills to coordinate with other team members and ensure smooth service flow. What you Need: • Proven experience in a similar role within a high-pressure, fast-paced kitchen environment., • Exceptional organisational and communication skills, with the ability to work seamlessly within a team., • A meticulous eye for detail, ensuring every dish meets our high standards., • Capability to supervise and motivate a small team, leading by example., • Competence in monitoring and ordering stock efficiently., • An unwavering passion for food and a commitment to culinary excellence. What We Offer: • Competitive hourly rate from £17.00 to £ 18.00 (£40,000 - £41,000 p.a.) inc Service Charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Head Waiter/Waitress
    Head Waiter/Waitress
    8 hours ago
    Full-time
    London

    Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Head Waiter/Waitress to join our team! Your Mission As part of the Big Mamma Floor team, your mission will be to: • Take care of all guests in your section and set the example for the rest of the team, • Follow the steps of service, provide recommendations, upsell and go the extra mile, • Master our menu, wines and cocktails, and help train junior waiters, • Open and close the floor with professionalism, • Support the management team with onboarding new runners, • Maintain cleanliness, organisation and health & safety standards, • Create memorable moments for guests with a warm, friendly and professional attitude About You The ideal candidate can demonstrate: • Previous experience as a Head Waiter/Waitress in a busy restaurant, • Passion for Italian food and excellent customer service, • High energy, proactive attitude and team spirit, • Strong communication and leadership skills, • Flexible availability, including evenings and weekends Our offer to you • Permanent, full-time role: basic pay + 19% of the service charge you generate in your section + 1 tronc point per hour, • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law. #joinbigmammauki

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  • Junior Sous Chef
    Junior Sous Chef
    5 hours ago
    £18–£19 hourly
    Full-time
    London

    Are you passionate about food and ready to elevate your culinary career? Firmdale Hotels, a renowned collection of luxury boutique hotels, is seeking a talented Junior Sous Chef to join our dynamic team at the prestigious Ham Yard Hotel. At Firmdale Hotels, we pride ourselves on creating unique and memorable experiences for our guests. Our award-winning hotels are known for their stylish interiors, exceptional service, and innovative cuisine. Each property reflects our commitment to quality and excellence, making Firmdale Hotels a leading name in the hospitality industry. As a Junior Sous Chef at Ham Yard Hotel, you will play a crucial role in our culinary team, ensuring the highest standards of food preparation and presentation. You will work in a fast-paced, high-pressure environment, assisting with the order of service for breakfast, lunch, or dinner. Your creativity and attention to detail will contribute to the exceptional dining experiences that our guests have come to expect. Responsibilities: • Oversee and assist in the preparation and presentation of all food items., • Supervise a small team of kitchen staff, ensuring smooth operations during service., • Monitor stock levels and manage ordering for your section., • Maintain the highest standards of hygiene and safety in the kitchen., • Collaborate with the Head Chef and other team members to develop new menu items., • Ensure consistent quality and presentation of dishes. What you Need: • Proven experience in a similar role within a high-pressure, busy kitchen., • Exceptional attention to detail and a passion for food., • Strong organisational and communication skills., • Ability to lead and motivate a small team., • A proactive and positive attitude, with the ability to work well under pressure., • Commitment to maintaining high standards of hygiene and safety. What We Offer: • Competitive hourly rate from £18.00 to £ 19.00 (£43,000 - £44,000 p.a.) inc Service Charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Kitchen Manager
    Kitchen Manager
    9 hours ago
    £38000 yearly
    Full-time
    London

    **Kitchen Manager - Delivery Kitchen London, South Acton** What you'll get: • Salary up to £38,000 per year based on a 45-hour contract., • Quarterly Bonus Scheme up to 20% (KPI's TBC), • Free yummy pizzas and soft drinks on every shift., • 28 days holiday., • A pension scheme to set you up for the future., • Medicash – Health cash plan including dental, optical, physiotherapy and more., • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions., • 50% staff discount when dining in any Franco Manca restaurant., • Up to £500 employee referral scheme (T&Cs apply)., • Ongoing personal growth and development with our Franco Academy across the UK. About Us At Franco Manca, we're not just making sourdough pizza, we're creating a movement. Our passion for simple, authentic and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza. We're about people, community and creating a welcoming space where everyone feels at home. As we exploring new ways to serve delicious pizza, we're launching an exciting new Delivery Kitchen operation and are looking for an experienced Kitchen Manager to help lead the way. What You'll Do • As Kitchen Manager, you'll be the driving force behind our Delivery Kitchen operation, leading a small team to deliver exceptional food quality and operational performance., • You'll take charge of the kitchen, ensuring every pizza is prepared to our high standards while maintaining speed, consistency and accuracy across every order., • Inspire, coach and develop a small team, creating a positive and supportive culture where people can thrive., • Manage kitchen operations, including food preparation, stock control, ordering, labour management, hygiene and health & safety., • Be hands-on, whether you're making pizzas, supporting your team during busy periods or finding ways to improve efficiency and performance., • Take ownership of day-to-day challenges and proactively solve problems to keep the operation running smoothly., • Ensure the kitchen is organised, effective and prepared to meet the demands of a fast-paced delivery environment., • Work closely with the Operations team to continually improve processes, standards and performance. What You'll Bring • We're looking for a Kitchen Manager who knows their way around a kitchen and has a genuine passion for great pizza and food quality., • You'll have previous experience leading a kitchen team in a Delivery Kitchen, delivery-focused kitchen or high-volume takeaway environment., • Strong pizza-making experience is essential., • You'll be comfortable leading and developing a small team of chefs., • Be highly organised, ensuring the kitchen operates efficiently at all times., • Have a proactive and solutions-focused mindset, with the ability to identify challenges and take ownership of resolving them., • Lead by example, creating a positive, supportive atmosphere within the team., • Have excellent attention to detail and a commitment to maintaining Franco Manca's quality standards., • Possess strong knowledge of food safety, HACCP and health & safety compliance. Ready to Join Us? If you have the skills, pizza expertise and leadership experience to build and lead a successful Delivery Kitchen operation, then click apply and join the pioneers of Sourdough Pizza. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Restaurant Supervisor
    Restaurant Supervisor
    6 hours ago
    £16–£17 hourly
    Full-time
    London

    Are you passionate about delivering exceptional customer service and have a keen eye for detail? Firmdale Hotels is seeking a dedicated Restaurant Supervisor to join our award-winning team at The Soho Hotel. Firmdale Hotels is renowned for its innovative design, unique style, and unparalleled service. Our commitment to excellence has earned us a loyal clientele and numerous accolades within the hospitality industry. The Soho Hotel, nestled in the heart of London, offers a vibrant and luxurious environment where both our guests and team members can thrive. As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant and bar. Your primary responsibility will be to oversee the daily activities, working closely with senior management and team members to maintain the highest standards of service and exceed our guests' expectations. Responsibilities: • Manage and oversee the daily operations of the restaurant and bar, ensuring a seamless and high-quality service., • Build and maintain strong, professional relationships with our guests, addressing any concerns and ensuring their experience is exceptional., • Ensure all operations comply with health and safety regulations, company policies, and industry standards., • Conduct daily briefings, motivate, develop, and retain a high-performing team, fostering a positive and collaborative work environment., • Work alongside the Food and Beverage Manager to ensure that all food and drink offerings meet our exacting standards of quality., • Effectively communicate any guest feedback or operational issues to the Food & Beverage Manager, ensuring timely resolution., • Stay informed about industry trends and competitor activities to keep our offerings competitive and appealing. What you Need: • Proven experience as a Restaurant or Food & Beverage Supervisor in a fast-paced, luxury venue., • A genuine passion for food and beverage, with extensive knowledge of quality products and ingredients., • An understanding of the current market and awareness of potential competitors., • Demonstrated ability to manage, lead, motivate, and develop a team., • Strong communication skills to effectively interact with guests and team members., • Excellent attention to detail to ensure the highest standards of service and compliance. What We Offer: • Competitive hourly rate of £16.00 - £17.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Pizza Second Chef
    Pizza Second Chef
    4 days ago
    £13.76–£17.76 hourly
    Part-time
    London

    What you'll get: • £13.76 – 17.76 per hour OTE (including service charge and delivery bonus - our data says you can earn between £1 to £4 per hour on top of your pay), • Free yummy pizzas and soft drinks on every shift, • Free Sourdough bread to cook at home, • 28 days holiday (pro rata), • A pension scheme to set you up for the future, • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions, • 50% staff discount when dining in any Franco Manca restaurants, • Up to £500 employee referral scheme (T&C apply), • Ongoing personal growth and development with our Franco Academy all over the UK About Us: At Franco Manca, we're passionate about making pizza the way it should be – simple, authentic, and absolutely delicious. Our famous slow-rising sourdough, fresh seasonal ingredients, and traditional cooking methods are at the heart of what we do. But what makes us truly special is our people. From our pizzerias to our kitchens, we're all about great food, good vibes, and creating a place where everyone feels welcome. If you love food, thrive in a fast-paced kitchen, and want to grow your career with a brand that cares, we'd love to have you join the Franco family. What You'll Do: • As Pizza Second Chef, you'll be a vital part of our kitchen team, supporting the Head Chef and keeping the heart of our pizzeria beating strong., • You'll work closely with the Head Chef to deliver consistently amazing food, ensuring every pizza is a masterpiece., • Take responsibility for key areas of the kitchen, from food prep and quality control to maintaining hygiene and safety standards., • Help train and support junior members of the team, sharing your skills and passion for great food., • Keep calm under pressure and lead the team when the Head Chef isn't around., • Play a hands-on role, from stretching dough to creating pizzas that make our guests smile. What You'll Bring to the Role: • We're looking for someone with kitchen experience, a passion for food, and a positive, team-first attitude., • You'll have experience in a busy kitchen, with a strong understanding of food prep, hygiene, and service., • Be passionate about cooking and delivering high-quality food with every dish., • Be a great team player, supporting and motivating others to do their best., • Stay organized and focused, even during the busiest shifts., • Have a hunger to learn and grow, with the drive to take the next step in your kitchen career. If you have the skills & passion to become a Franco Manca Pizza Second Chef, then click apply and jump on board with the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Floor Housekeeper
    Floor Housekeeper
    7 hours ago
    £18–£20 hourly
    Full-time
    London

    Are you passionate about providing excellent customer service and maintaining exceptional standards? We have an exciting opportunity for a Floor Housekeeper to join our highly successful team at The Soho Hotel, part of the renowned Firmdale Hotels. Firmdale Hotels is known for its uniquely styled, luxurious boutique hotels located in the heart of London and New York. At The Soho Hotel, we pride ourselves on our attention to detail, personalized service, and welcoming atmosphere that makes each guest's stay truly memorable. As a Floor Housekeeper at The Soho Hotel, you will play a crucial role in ensuring our hotel is cleaned and maintained to the highest standard. You will work closely with the Deputy Head Housekeeper and the Head Housekeeper to manage and lead the housekeeping team, ensuring exceptional cleanliness and service throughout the hotel. Responsibilities: • Lead and supervise the housekeeping team during your shift., • Ensure all guest rooms and public areas are cleaned to perfection., • Maintain high standards of cleanliness and organisation throughout the hotel., • Monitor and manage housekeeping supplies and equipment., • Conduct regular inspections to ensure compliance with our quality standards., • Assist with training new team members and provide ongoing support and guidance., • Communicate effectively with the team and other departments to ensure smooth operations. What you Need: • Ability to work under pressure in a fast-paced environment., • Excellent attention to detail and organisational skills., • Passion for delivering outstanding customer service., • Strong communication and teamwork skills., • A positive attitude and a proactive approach to problem-solving. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Head Waiter
    Head Waiter
    7 minutes ago
    £16.5–£17.5 hourly
    Full-time
    South Kensington, London

    Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter. As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount. Responsibilities: • Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights., • Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair., • Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times., • Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence., • Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele What you Need: • Ability to thrive under pressure, turning challenges into opportunities to exceed expectations., • A genuine passion for gastronomy, coupled with a keen eye for quality and presentation., • Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key., • An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest., • Outstanding organizational skills, ensuring smooth operations even in the busiest of services., • A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard. What We Offer: • Competitive hourly rate of £16.50 to £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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  • Pastry Chef de Partie
    Pastry Chef de Partie
    9 hours ago
    £17–£18 hourly
    Full-time
    London

    At Firmdale Hotels, we pride ourselves on delivering exceptional service in stunning surroundings. Our award-winning collection of luxury boutique hotels in London and New York offers unique experiences that blend style and sophistication with warm hospitality. Our properties, such as the Ham Yard Hotel, are renowned for their distinctive design, vibrant atmosphere, and commitment to excellence. We believe in nurturing talent and providing opportunities for growth within our dynamic team. We are thrilled to announce an exciting opportunity for a passionate and skilled Pastry Chef de Partie to join our esteemed culinary team at the Ham Yard Hotel. In this role, you will play a key part in our kitchen operations, contributing to the creation of exquisite pastries that delight our guests. You will work closely with our talented chefs, assisting with the order of service for lunch and dinner, and ensuring the highest standards of quality and presentation. Responsibilities: • Create and prepare a variety of pastries, desserts, and baked goods to our exacting standards., • Assist in the day-to-day operations of the pastry section, maintaining a smooth workflow., • Supervise and mentor junior members of the pastry team, fostering a collaborative and supportive environment., • Maintain meticulous attention to detail to ensure the quality and consistency of all products., • Manage stock levels, place orders, and control inventory to minimise waste and ensure freshness., • Uphold the highest standards of hygiene and cleanliness in the kitchen. What you Need: • Proven experience in a similar role within a busy kitchen environment., • Demonstrated ability to supervise and lead a small team effectively., • Exceptional attention to detail and a passion for creating beautiful pastries., • Strong organisational and communication skills., • Experience in ordering and stock control., • A positive attitude and the ability to thrive in a fast-paced, dynamic setting. What We Offer: • Competitive hourly rate of £16.54 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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