Wellbeing lead jobs in Welwyn Garden CityCrear alertas

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our outstanding team at Busy Bees in Hertford Hartham Park, an Ofsted-rated Outstanding nursery with a capacity of 49 children. Our longstanding staff is passionate about providing children with the best start in life, fostering a nurturing and supportive environment. We maintain strong links with local schools to enhance children's learning experiences. Conveniently located on a main road, we are just a two-minute walk from the nearest bus stop and a 15-minute walk from the city center. We offer free parking for our staff, making it easy to access our nursery. This is a wonderful opportunity to advance your career in early childhood education within a caring and committed team. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI), • Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning., • Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS)., • Level 3 (or above) qualification in Early Years Education., • Proven experience in working with children under 5 and a genuine interest in early childhood education

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Network Security Architect Remote Full time, Remote United Kingdom The Network Security Architect is a global network security position that must work independently and within the team. They will administer, test, implement, troubleshoot, and advise on Security Infrastructure architectures to include all Network Security related systems and their components. This role includes the responsibility for implementing appropriate IT security procedures. They will design, build, and oversee the implementation of secure IT network infrastructures to protect an organization's information assets from cyber threats. They assess security risks, identify vulnerabilities, and develop comprehensive strategies using a combination of hardware and software solutions. Key responsibilities include anticipating threats, implementing security protocols like firewalls and VPNs, responding to security incidents, and ensuring the network meets organizational needs while adhering to security standards. In this role, this candidate will independently research and resolve moderately to highly complex technical problems. They will document standards, implementation procedures, and troubleshooting processes. In this role, the candidate will also be required to provide security services and expertise on internal technology projects. As a Network Security Architect, you will • Design and architect end-to-end secure network solutions, including site-to-site VPNs, zero trust models, and segmentation strategies, • Hands on implementation and troubleshooting with network security tasks or projects., • Architect and secure cloud-based networks, including virtual firewalls, security groups, VPC peering, and hybrid connectivity, • Design secure, scalable network architectures—including campus, data center, and hybrid cloud topologies—leveraging Cisco SD WAN, Firewall, ISE, and Cloud technologies, • Lead end to end deployments: planning, staging, migration, and cutover for multi site environments, • Perform analysis of all threat/vulnerability sources, assessing any impacts to infrastructure and systems and providing an assessment, recommendations and potential actions correlative to the security threat posture and matures the current vulnerability and scanning/assessment capabilities, • Act as technical mentor for network engineers—conducting design reviews, configuration walkthroughs, and knowledge sharing sessions, • Provide high quality customer service by listening and understanding the needs of the stake holders, • Identify and communicate threats and vulnerabilities that could impact business operations, • Assist with communication, implementation, and analysis of compliance to security policies, standards, and procedures, • You have extensive network and Information Security related technology experience, • Extensive experience in the architecture/design, development, and implementation of large-scale Wide Area Network (WAN) architectures with a strong focus on network, firewall, Routing and Cloud, • Extensive knowledge and experience with network. (e.g., IPS/IDS, Routing and Switching, WAN, Packet Analysis, Firewall, Capacity Planning, IT Tools, and other relevant technologies, • Design/Implement/Troubleshoot Fortinet, ASA, FTD (Firepower Threat Defense/IDS/IPS), • Design/Implement/Troubleshoot VPN Technologies including but not limited to Cisco IPSEC and AnyConnect (NAM/Posture),, • Experience with NAC/ISE integration with wired, wireless, VPN as well as posture, • Strong background and ability to monitor network security by analyzing Intrusion Detections reports, firewall logs and other application sources, • Strong understanding of network security architectures, solutions, processes, frameworks, and components, • Extensive experience with Cloud solutions such as AWS, Azure, • Thorough knowledge and experience with Network security standards (Network architecture analysis, Network Administration, Load balancer and Firewall Engineering), • Experience with network and performance management tools, security tools and appliances, layer 2 technologies, wireless technologies Your life at BCD Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. You’ll be offered • Flexible working hours and work-from-home or remote opportunities, • Opportunities to grow your skillset and career, • Generous vacation days so you can rest and recharge, • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools, • Travel industry professional perks and discounts We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at #LI-Remote #LI-VP1

Job Title: Store Manager Location: St Albans Salary: £51,000 to £68,000 per annum Role: Permanent - Full-Time Permanent Are you an experienced, dynamic and creative Store Manager looking for an opportunity to advance your career and join one of the UK’s largest supermarkets? Our client is experiencing phenomenal year-on-year growth, launching new retail locations across the UK weekly. With a guaranteed pay rise every year, unlimited opportunity for progression, private employee medical insurance & discounted health cash plan you can join the highest paying business in their sector. ARE YOU? An experienced Store Manager, Assistant Manager, or Leader who includes thrives in the fast-paced retail or hospitality business. Driven by results, energised by surpassing high standards, and delivering unparalleled customer service. Detail orientated and possess an unwavering eye for detail and naturally adept at delivering crystal-clear directives. Able to travel within a 45-minute radius of your home and to other nearby stores. A proactive, solution-oriented, adept at prioritizing, delegating, and cultivating a team focused on achieving targeted goals. Store Manager – Key Responsibilities Lead, recruit, and empower a dynamic team to exceed expectations and achieve remarkable results. The Store Manager will carefully oversee all processes and ensure strict compliance standards are maintained with utmost professionalism. Drive the team to deliver unparalleled service, masterful stock management, and seamless customer experiences through precisely planned tasks. Execute a well-crafted operating plan to achieve outstanding sales results and maximize profitability. Conduct annual performance reviews, setting ambitious targets to unleash the team's full potential and drive exceptional growth.Our Client Join a market leader who is the highest paying in the sector and has won numerous award both as a business and employer. With a broad range of benefits this growing business can offer you unrivalled progression, benefits, lifestyle perks, holistic wellbeing packages and GUARANTEED annual pay increase. Seize this extraordinary opportunity to work with one of the largest and fastest-growing chains in the UK as a Store Manager. Don't miss this chance to join our vibrant, fast-paced client, APPLY NOW for immediate consideration. Commutable Locations: Luton, Stevenage, Barnet, Uxbridge, Loughton, About us: This Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query

Principal Planning Officer - Strategic Applications Team and Gilston Area Team Hertford, SG13 8EQ Permanent Salary: Career Grade 9 - 10 £44,804 - £54,189 (inclusive of local weighting) plus £3,500 Market Supplement* Working Hours: 37 Department: Planning Closing date: 28/02/26 Job Introduction Principal Planning Officer – Gilston Area Team Principal Planning Officer x 3 – Strategic Applications Team Full Time, 37 hours per week, permanent. Blended/home working available, Hertford. Are you an ambitious planning professional looking for a new challenge? Are you looking to develop a skillset in negotiating and taking a lead on complex major planning applications, including one of the largest complex major planning applications in the country, planning for a whole new community of 10,000 homes? Are you keen to develop practical skills in managing and mentoring junior officers, leading by example within a busy team environment? Could you thrive in a progressive public sector environment, making a real difference to the residents of East Herts? If so, we’re looking for four dynamic, highly talented and motivated Development Management Principal Planning Officers to join the Gilston Area Team (x1) and the Strategic Applications Team (x3). In the Gilston Area Team, you will manage the complex suite of applications required to take the outline permissions through the detailed Masterplanning and reserved matters stages towards the delivery of the Gilston Area development. In the Strategic Applications Team, you will manage complex major and strategic developments across East Hertfordshire, including sustainable urban extensions to the 5 main towns in the District, and other sustainable locations. These roles provide great opportunities for enthusiastic planning professionals looking to widen their experience through complex major and strategic development proposals across a range of urban, suburban and rural settings situated in a rich, diverse and historic environment. You will play a key role in supporting the delivery of significant housing, community, commercial and employment development sites in the district, including allocated sites, helping us achieve sustainable development of the highest standards of design, where active and sustainable travel is the priority, to protect our unique array of heritage assets and conserve the beautiful natural environment that surrounds us, while enabling the creation of new habitats and opportunities for nature recovery, recreation, health and wellbeing. The Council’s Growth Strategy focuses on sustainable urban extensions and redevelopment of brownfield land and sustainable locations within the key settlements, including those in Hertford, Bishop’s Stortford, Ware and extensions to Welwyn Garden Suburb and Stevenage, in addition to the Gilston Area. The Council is in the process of preparing an ambitious new District Plan to deliver growth over the new Plan Period. Gilston Area Team Role: Granted planning permission in January 2025, the Gilston Area will deliver seven new villages containing new homes, community infrastructure, commercial and retail development ,plus complex infrastructure projects. Masterplanning the first villages is ongoing alongside detailed applications, marking the first step towards delivery. The Gilston Area Team are looking for a capable and experienced planner to manage a complex and varied workload and to work closely with delivery partners to ensure the detailed planning stage delivers upon the commitments secured at the outline application stage. As a Principal Planning Officer in the Gilston Area Team, you will manage a caseload of complex planning and related applications, including pre-application submissions. You will also exercise delegated powers to determine applications and to take a project managed approach to teams, leading and mentoring junior colleagues. Providing a service that is efficient and effective, you will oversee all stages of the process from initial assessment, through to committee reporting, legal agreements, conditions and appeals. As a Principal Planning Officer in the Strategic Applications Team, you will manage a caseload of complex planning and related applications, including pre-application submissions, focusing on development management. The applications will comprise a range of complex major planning applications and listed building consents, including housing, commercial, community, employment, renewable energy (BESS & Solar Farms) and heritage and leisure-led developments. The role will involve you exercising delegated powers to determine applications across the Development Management Team and to take a project managed approach to assessing planning applications, including as part of Planning Performance Agreements (PPAs), whilst leading and mentoring junior colleagues. You will oversee all stages of the process from initial assessment, through to committee reporting, legal agreements, conditions and appeals. Additionally, you will: - Keep up to date with case law, national and local policies and community needs to ensure that the planning process can deliver the best outputs and outcomes - Present casework to decision-making committees and in other public meetings such as Community Forums, Development Management Forums and Steering Groups - Respond promptly to customers’ needs - Provide guidance, training and support to other team members The roles will require you to visit and inspect land and development sites and other locations both within and beyond the district. So, if you want to join us at the head of the curve and become an innovator, designer and environmentalist helping to plan a prosperous future for East Hertfordshire, then apply today! *In line with their pay policy, EHC will review the application of the Market Forces Supplement annually, and if warranted, will make adjustments in liaison with affected staff. About You To be considered as a Principal Planning Officer, you will need: - Experience dealing with major development proposals - Experience and understanding of the planning legal obligation process - Project management experience - Experience dealing with planning issues and communicating these at committees and public meetings - Experience guiding, mentoring and supporting junior colleagues - A degree in Town and Country Planning and/or post graduate qualification in Town and Country Planning (or equivalent) - A current, valid driving licence, access to your own vehicle and the ability to travel across the district, occasionally at short notice Why Join Us? - Make a real impact on the future of East Herts. - Supportive and inclusive work environment. - Opportunities for professional development and career progression. - Competitive salary and benefits package How to apply For an informal discussion regarding the Gilston Area role OR the Strategic Applications Team roles, please contact Martin Plummer, Service Manager, Development Management and Enforcement, Jenny Pierce, Gilston Area Team Leader, or Neil Button, Interim Strategic Sites Team Leader. Closing date: 28 February 2026 East Herts District Council are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work

Team Leader - Strategic Sites Hertford, SG13 8EQ Permanent £54189 - £60547 (inclusive of local weighting) + £3,5000 market forces supplement Working Hours: 37 Planning Closing Date: 28/02/2026 Job Introduction We are seeking a dynamic and experienced Strategic Team Leader to manage and inspire our team of planning officers. You will lead the delivery of large-scale strategic development projects that shape the long-term vision of East Herts. This is a unique opportunity to influence key developments and ensure they align with our council’s goals for sustainable growth and community wellbeing. East Herts District Council is committed to sustainable growth and vibrant communities. We are at the forefront of shaping the future of our district through innovative planning and strategic development. Join us and play a pivotal role in transforming East Herts into a thriving place to live, work, and visit. Key Responsibilities: - Lead, motivate, and manage a team of planning officers focused on strategic development projects. - Oversee the assessment and progression of large-scale planning applications and policy development. - Collaborate with internal teams, stakeholders, developers, and the community to ensure successful project delivery. - Provide expert advice and guidance on strategic planning matters. - Monitor and report on project progress, risks, and outcomes to senior management and elected members. - Drive continuous improvement and innovation within the team and planning processes. What We’re Looking For: - Proven experience in managing teams within a planning or development context, preferably in local government. - Strong knowledge of strategic planning, policy frameworks, and large-scale development projects. - Excellent leadership, communication, and stakeholder engagement skills. - Ability to work collaboratively and manage multiple projects effectively. - Passion for sustainable development and community-focused planning. Why Join Us? - Make a real impact on the future of East Herts. - Supportive and inclusive work environment. - Opportunities for professional development and career progression. - Competitive salary and benefits package. How to apply For an informal discussion about the role and to find out more about East Herts Council’s ambition, please contact Martin Plummer, Service Manager - Development Management and Enforcement. Closing date: 28 February 2026 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work

This full-time position requires taking leadership on a designated unit, updating care plans, and providing personal care to residents. A care service company in Hertford is seeking a Senior Care Worker. The ideal candidate must hold a Level 2 Diploma in Health and Social Care and possess substantia

Design Manager – Welwyn Garden City A leading Tier 1 construction business is seeking an experienced and motivated Design Manager to join its London and Home Counties team. This is an office-based role in Welwyn Garden City, with flexibility for occasional remote working. You will be part of a respected, people-first organisation known for its strong values, collaborative culture and commitment to delivering high-quality projects across education, leisure, healthcare and public sector frameworks. This employer is recognised for its exceptional investment in staff development and wellbeing, offering a safe, inclusive and rewarding working environment. Employees benefit from a culture built on trust, teamwork and shared success, with long-standing relationships across clients and supply chain partners. With a strong forward order book, high levels of repeat business and a team-driven ethos, it is an excellent place to build a long-term career. About the Role You will manage the full design process across both bids and live projects, ensuring the delivery of coordinated, compliant and innovative design solutions. Working closely with internal teams, consultants and stakeholders, you will be responsible for establishing and maintaining effective design resources and design strategies throughout all key stages. This includes leading the design service at both bid and delivery stages, coordinating the RIBA design process, challenging briefs to enhance value, and ensuring that design outputs fully align with customer requirements, legislation, standards and cost parameters. You will coordinate activities between design consultants, statutory authorities such as planning and building control teams, subcontractors and internal project teams in line with programme requirements. You will maintain design compliance, manage change control processes and ensure that all design procedures are followed from inception to completion. Key Responsibilities Establish and manage design resources for bids and live schemes Lead the design approach and strategy for new projects Deliver a professional and comprehensive design service to clients and key partners Manage the design process through the full RIBA stages Ensure design compliance with building regulations, standards and project specifications Coordinate design consultants, subcontractors and statutory bodies Challenge briefs and drive innovation and continuous improvement Maintain design within cost, programme and customer requirements Manage change control processes in collaboration with project managers and clients Ensure departmental design procedures are completed at bid and delivery stages Develop scopes of service and ensure adherence to design briefs What You Will Bring Significant experience in the main contracting environment Experience delivering education, healthcare or leisure schemes between 10m and 40m Strong understanding of construction techniques and design management principles Experience in pre-construction, PSCA frameworks, BIM, 3D modelling and digital construction Relevant qualifications such as BSc, HND or HNC and ideally membership of a professional body Ability to provide a professional, comprehensive and sustainable design service Experience working with internal teams, clients, consultants and statutory authorities A collaborative mindset and the ability to work within a supportive, inclusive and ambitious team environment What You Can Expect A dynamic and supportive working culture with an emphasis on teamwork and integrity A business that genuinely values its people and promotes from within A stable and growing workload across core sectors including education, healthcare, civic buildings and public sector frameworks A positive, fun and fast-paced environment where no two days are the same A team-focused culture where you are encouraged, challenged and trusted to deliver your best work Long-term career development opportunities within a respected Tier 1 contractor This role offers the chance to join a high-performing regional team that takes pride in delivering projects the right way. If you thrive in a collaborative environment, enjoy contributing to meaningful projects and want to be part of a company that truly invests in its people, this position offers an exceptional opportunity

About the Role Affinity Water is looking for a proactive and detail-oriented Pension and Benefits Advisor to join our Payroll Team on a 24 month FTC on a part time basis(3 days per week). This hands-on role offers exposure to multiple pension schemes and benefit platforms, including Aviva, Hymans, Tap4Perks, and Salary Finance, and provides the opportunity to deliver high-quality pension and benefits administration while supporting employees and stakeholders. Key Responsibilities Pensions Deliver end-to-end pension administration for joiners, leavers, retirements, transfers, and life events. Manage pension schedules and reconciliations for both Defined Benefit and Defined Contribution schemes. Partner with HR, Payroll, Trustees, and external providers to ensure smooth and compliant operations. Support annual pension activities, including statements, audits, revaluations, and trustee reporting. Maintain accurate records, systems, and audit-ready documentation. Support auto-enrolment cycles and the ongoing transition to Aviva. Benefits Manage and monitor Tap4Perks and Salary Finance platforms. Produce monthly benefits and payroll reports, reconciling data and resolving discrepancies. Support holiday purchase schemes, P11D healthcare reporting, and general employee benefit queries. Collaborate with Reward Gateway to enhance employee engagement with benefits. Person Specification A minimum of 5 years experience in pensions administration, with a broad understanding of employee benefits Excellent Excel skills, with daily use for data analysis, reporting, and reconciliation. Strong numerical and analytical skills with exceptional attention to detail Clear communicator with a customer-focused, advisory mindset. Knowledge of UK pension legislation and HMRC requirements (desirable). Benefits: Salary: £36,000 pro rata (salary dependant on skills and experience) Hours: Flexible part-time role, 21 hours per week Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

Fire Alarm Commissioning Engineer - Hertfordshire, Bedfordshire and London. An established compliance contractor is currently recruiting for an experienced Fire Alarm Commissioning Engineer to support continued growth across Hertfordshire, Bedfordshire and London. This is a mobile role working within 30 minutes of your home address, with any additional travel paid. The position involves commissioning fire alarm systems from design stage through to handover, ensuring all systems are installed, tested and certified in line with current regulations. Fire Alarm Commissioning Engineer Requirements FIA (or equivalent) commissioning qualifications Strong knowledge of BS5839-1:2017 and BS5839-6:2019 Electrical qualifications (desirable) Previous electrical experience within domestic environments Strong understanding of Health & Safety regulations Ability to inspect, test and commission systems to specification Experience completing commissioning certification and documentation Confident liaising with clients, site managers and project teams Strong communication skills and ability to lead by example on site Good IT literacy Full UK driving licence Experience commissioning systems including: Advanced Ziton Kentec Morley Aico (Part 6) Fire Alarm Commissioning Engineer Salary & Benefits £40,000 – £45,000 per annum Potential earnings up to £60,000 Weekend work paid at x1.5 Company vehicle & fuel card (business use) Mobile phone & tablet Full test equipment & power tools 22 days holiday + bank holidays (30 days total) Company pension scheme Employee assistance programme Wellbeing app & mental health support Employee discount scheme Death in service insurance Birthday voucher Strong focus on work-life balance Ongoing training and career development opportunities For more information regarding this Fire Alarm Commissioning Engineer opportunity please call Laura Curtis on 07375416916 or email TPBN1_UKTJ

Affinity Water are looking for a Complaint Case Manager to deliver an outstanding customer experience. Youll be the first point of contact for dissatisfied customers, taking ownership of complaints, investigating issues, and turning concerns into positive outcomes. This role combines problem-solving and communication skills to resolve issues, restore satisfaction, and help improve our overall service. Were looking for someone customer-focused, enthusiastic, and motivated, with a can-do attitude and a drive for continuous improvement. What youll be doing Take ownership of customer complaints from start to finish. Investigate issues thoroughly and agree resolutions directly with customers. Ensure all follow-up is completed on time and accurately recorded. Work closely with teams across the business, including the contact centre and operations, to provide feedback and prevent repeat complaints. Record and report complaint data, identifying trends and opportunities for service improvement. Ensure all complaints are handled professionally, in line with policies, GDPR, and legal requirements. Act as a strong advocate for customers, making sure their concerns are taken seriously and resolved fairly Youll need to be: Experienced in handling complaints or customer enquiries. Calm and professional under pressure, even in challenging or emotive situations. A strong problem-solver with excellent attention to detail. Confident in communicating with both customers and colleagues, adapting your style as needed. Able to work collaboratively across teams and with senior management. Knowledgeable about data protection, GDPR, and regulatory frameworks (OFWAT, CCW) Customer-focused, resilient, adaptable, and motivated with a positive, can-do attitude. Regulatory Compliance-minded to able to stay up-to-date with relevant laws to ensure complaints are handled correctly and the company is protected. Key skills and competencies Exceptional organisational skills, with the ability to plan, prioritise, and manage multiple cases effectively. Strong influencing and relationship-building skills. Committed to delivering excellent customer experiences, turning complaints into opportunities to improve service and build loyalty. Ability to analyse information, spot trends, and contribute ideas for service improvements. Advert Close Date - 24/02/26 Benefits: Salary: £30,000 (salary dependant on skills and experience) Hours: 08:00am - 17:00pm (Mon - Thurs) 08:00am - 16:30pm (Friday) Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

Registered Manager Homecare Welwyn Garden City Salary: Up to £45,000 + Benefits + annual salary increase An exciting opportunity has arisen for a passionate and experienced Care Manager to join a well-established domiciliary care franchise backed by one of the Top 5 UK home care brands . Our client is seeking a driven individual to lead the care team and play a key role in shaping the growth of their services across the Tilburyarea. This is a fantastic opening for someone looking to step into a Registered Manager role or take the next step in their care management career with the full support of an experienced and reputable provider. The Role Our client is looking for a caring and confident leader who is committed to delivering outstanding home care services . Whether you're a current Registered Manager or an experienced Care Coordinator or Deputy/Assistant Manager ready to progress, this could be the perfect next step in your career. You will be responsible for the overall day-to-day operations of the branch, ensuring high standards of care delivery, compliance with CQC regulations, and the growth of services. Key Responsibilities Oversee care operations and lead a team of care staff, supervisors, and coordinators Ensure compliance with CQC standards and internal policies Assess client needs and develop person-centred care plans Drive business growth, securing private and public contracts Implement quality assurance processes, audits, and incident management Participate in the on-call rota as required Requirements Minimum of 5 years experience in the care sector, ideally with supervisory or management duties Previous experience as a Registered Manager is advantageous, but not essential full support will be provided to gain CQC registration Strong leadership, problem-solving, and organisational skills Full UK driving licence and access to a vehicle Willingness to work flexibly, including occasional weekends Whats on Offer Competitive salary : £45,000 per year with 5% annual increase Fully funded training and support towards CQC registration Annual loyalty and performance bonuses Yearly salary increases Flexitime and a supportive working environment within a respected franchise network Company pension scheme Health & wellbeing initiatives Sick pay and referral programme Free and on-site parking Regular company events This is aunique opportunity to make a meaningful impactwhile advancing your career in care leadership. If youre ready to take on a new challenge in a rewarding and growth-focused environment, wed love to hear from you. Apply today to find out more. TPBN1_UKTJ

Independent Living Services Team Leader Location: Welwyn Garden Contract Duration: 12‑week temporary assignment £28.53 per hour (PAYE) Job Type: Full‑time, 37 hours per weekWe are seeking an experienced Independent Services Team Leader to support the delivery of high‑quality independent living services within a local authority environment. This role focuses on leading a team of Mobile Wardens, overseeing daily service operations, and ensuring the wellbeing and safety of elderly, disabled, and vulnerable residents living in supported housing settings. Day‑to‑day of the role: Manage a team of Mobile Wardens providing a 24/7, 365‑day lifeline service to residents. Oversee rota planning and coordination to ensure full-service coverage at all times. Work collaboratively with two Independent Living Services Team Leaders to support the effective running of sheltered housing operations. Liaise closely with Neighbourhoods and Repairs Teams to resolve housing‑related issues and drive service improvements. Ensure a consistently high‑quality customer experience for residents living in sheltered accommodation. Contribute to continuous improvement within the Independent Living Team, supporting the health, safety, and wellbeing of service users.Required Skills & Qualifications: Experience working in supported housing and/or delivering independent living services. Significant experience supporting elderly, disabled, or vulnerable individuals within the community, promoting wellbeing, social inclusion, tenancy sustainment, and financial resilience. Strong decision‑making skills with the ability to take operational responsibility and act independently. Ability to work under pressure, meeting strict deadlines while maintaining service quality. Proven ability to lead, motivate, and develop staff, challenge underperformance, and embed service excellence and organisational values. Needs full driving licence and vehicle Basic DBS will need to be carried outTo apply for the Independent Services Team Leader position please submit your CV detailing your relevant experience

Fire Alarm Commissioning Engineer - Hertfordshire, Bedfordshire and London. An established compliance contractor is currently recruiting for an experienced Fire Alarm Commissioning Engineer to support continued growth across Hertfordshire, Bedfordshire and London. This is a mobile role working within 30 minutes of your home address, with any additional travel paid. The position involves commissioning fire alarm systems from design stage through to handover, ensuring all systems are installed, tested and certified in line with current regulations. Fire Alarm Commissioning Engineer Requirements FIA (or equivalent) commissioning qualifications Strong knowledge of BS5839-1:2017 and BS5839-6:2019 Electrical qualifications (desirable) Previous electrical experience within domestic environments Strong understanding of Health & Safety regulations Ability to inspect, test and commission systems to specification Experience completing commissioning certification and documentation Confident liaising with clients, site managers and project teams Strong communication skills and ability to lead by example on site Good IT literacy Full UK driving licence Experience commissioning systems including: Advanced Ziton Kentec Morley Aico (Part 6) Fire Alarm Commissioning Engineer Salary & Benefits £40,000 – £45,000 per annum Potential earnings up to £60,000 Weekend work paid at x1.5 Company vehicle & fuel card (business use) Mobile phone & tablet Full test equipment & power tools 22 days holiday + bank holidays (30 days total) Company pension scheme Employee assistance programme Wellbeing app & mental health support Employee discount scheme Death in service insurance Birthday voucher Strong focus on work-life balance Ongoing training and career development opportunities For more information regarding this Fire Alarm Commissioning Engineer opportunity please call Laura Curtis on (phone number removed) or email

This role plays an essential part within Affinity Water in delivering an outstanding customer experience in the handling and processing of complaints at all stages. This position requires a careful balance of communication and problem-solving skills, as the individual is tasked with addressing and resolving issues in a manner that maintains or restores customer satisfaction. Beyond merely handling complaints, this role contributes to the improvement of overall service and experience, ensuring strong outcomes are achieved. Reporting to the Complaints & Resolution Team Leader, this role is the first point of contact for dissatisfied customers. You will own, investigate, and understand our customers concerns to turn around a complaint and bring satisfaction and resolution. You will need to be customer-centric, enthusiastic, resourceful, and motivated with a can-do attitude and a drive for continuous improvement. Key Responsibilities Complaint Handling & Resolution: Act as the first point of escalation from the Contact Centre, resolving complaints within 24 hours where possible. Escalate Stage 1 complaints if resolution isnt achieved, owning the customer journey. Collaborate with Contact Centre, Operations, and other teams to identify corrective actions and reduce repeat complaints. Ensure customers are called back within 24 hours if resolution cannot be achieved at first contact. Support administrative tasks, including email box management and tracker updates. Policy & Compliance: Follow best practices and legal requirements when managing customer grievances. Maintain awareness of data protection, GDPR, and relevant regulatory frameworks. Data Analysis & Reporting: Accurately record complaint causes and actions taken. Identify trends, recurring issues, and opportunities for improvement. Meet KPIs including resolution time, customer satisfaction, and complaint escalation rates. Customer Advocacy: Ensure customer concerns are taken seriously and resolved fairly. Develop strong relationships with customers, using their feedback to drive continuous improvement. Person Specification Experience handling customer enquiries or complaints, with strong problem-solving skills. Ability to diffuse difficult situations and remain calm under pressure. Excellent communication, interpersonal, and organisational skills. Confidence working collaboratively with colleagues and senior managers. Resilient, positive, and committed to delivering excellent customer service. Knowledge of data protection, GDPR, and regulatory requirements (OFWAT/CCW) desirable. Advert Closes: February 16th Benefits: Salary £28,925 (dependant on skills and experience) Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

Head Chef Award-Winning Concept Are you a passionate Head Chef looking for your next culinary challenge? Join an award-winning group and lead a talented kitchen team, crafting dishes youll be proud of and delivering memorable guest experiences every day. Why Join Us as the Head Chef: 40% staff discount on food & drinks Profit Share Bonus Scheme & Friends & Family discounts Clear career progression & training opportunities UK & overseas inspiration days Balanced rotas most full-timers work under 48 hours Mental health, financial wellbeing, and lifestyle support and many more!... The Role as the Head Chef: Lead, inspire, and develop your kitchen team Create and deliver menus using seasonal, high-quality ingredients Maintain consistency, presentation, and quality across all dishes Manage stock, food costs, and efficient kitchen operations Ensure compliance with health, safety, and hygiene standards Mentor and develop junior chefs If youre a Head Chef who loves great food, great people, and a strong culture , wed love to hear from you. Bring your creativity and leadership to a kitchen where your skills make a real impact. TPBN1_UKCT

Registered Manager – Homecare – Welwyn Garden City Salary: Up to £45,000 + Benefits + annual salary increase An exciting opportunity has arisen for a passionate and experienced Care Manager to join a well-established domiciliary care franchise backed by one of the Top 5 UK home care brands. Our client is seeking a driven individual to lead the care team and play a key role in shaping the growth of their services across the Tilbury area. This is a fantastic opening for someone looking to step into a Registered Manager role or take the next step in their care management career with the full support of an experienced and reputable provider. The Role Our client is looking for a caring and confident leader who is committed to delivering outstanding home care services. Whether you're a current Registered Manager or an experienced Care Coordinator or Deputy/Assistant Manager ready to progress, this could be the perfect next step in your career. You will be responsible for the overall day-to-day operations of the branch, ensuring high standards of care delivery, compliance with CQC regulations, and the growth of services. Key Responsibilities • Oversee care operations and lead a team of care staff, supervisors, and coordinators, • Ensure compliance with CQC standards and internal policies, • Assess client needs and develop person-centred care plans, • Drive business growth, securing private and public contracts, • Implement quality assurance processes, audits, and incident management, • Participate in the on-call rota as required Requirements • Minimum of 5 years’ experience in the care sector, ideally with supervisory or management duties, • Previous experience as a Registered Manager is advantageous, but not essential – full support will be provided to gain CQC registration, • Strong leadership, problem-solving, and organisational skills, • Full UK driving licence and access to a vehicle, • Willingness to work flexibly, including occasional weekends What’s on Offer • Competitive salary: £45,000 per year with 5% annual increase, • Fully funded training and support towards CQC registration, • Annual loyalty and performance bonuses, • Yearly salary increases, • Flexitime and a supportive working environment within a respected franchise network, • Company pension scheme, • Health & wellbeing initiatives, • Sick pay and referral programme, • Free and on-site parking, • Regular company events This is a unique opportunity to make a meaningful impact while advancing your career in care leadership. If you’re ready to take on a new challenge in a rewarding and growth-focused environment, we’d love to hear from you. Apply today to find out more

Team Leader - Residential Children Home Location: Hatfield Salary: £15 per hour Job Type: Full-Time We are recruiting on behalf of our client, a highly reputable residential children care provider, for an experienced Team Leader to join their dynamic team in Hatfield. This is an exciting opportunity for a dedicated and skilled professional to lead and support staff, ensuring exceptional care and service delivery to children and young people. Key Responsibilities: Oversee the completion of documentation, including chronologies, placement plans, and weekly reports. Lead shifts, ensuring activities, wellbeing walks, and residents' sessions are effectively carried out. Address residents' complaints in the absence of the Registered Manager. Monitor residents' wellbeing, including feeding and bathing charts, and provide mental health check-ins. Facilitate engaging activities for children within or outside the center. Conduct medication audits, fire drills, and ensure health and safety compliance across the center. Liaise with social workers, attend meetings, and manage weekly family schedules and reports. Supervise and support night staff to meet service needs. Notify OFSTED of serious events when necessary and coordinate with accounts on invoicing and spreadsheets. Participate in the on-call rota system and complete incident reports within 24 hours. Candidate Requirements: Qualifications: NVQ Level 3 in Children and Young Poeple, Residential Care. Experience: Previous experience in a residential care setting, preferably in a Team Leader role. Skills: Strong leadership, organisational, and communication skills. Licence: A full driving licence is essential. What We Offer: Competitive hourly rate of £15 per hour. The chance to make a real impact on the lives of childrens. Opportunities for professional development and growth within a supportive team environment. If you are a motivated and compassionate professional with the required qualifications and experience, we encourage you to apply. How to Apply: Please submit your CV highlighting your relevant experience. We look forward to welcoming you to a role where you can truly make a difference! #STRJP TPBN1_UKTJ

Affinity Water are looking for a highly organised and proactive Health & Safety Coordinator to join the Health and Safety Team on a 6-month fixed-term contract. This is an excellent opportunity to support a vital function within the organisation, contributing to health, safety and wellbeing across the business. You will work closely with a professional and supportive team, developing your administrative, coordination, and reporting skills in a varied and meaningful role. The position plays a key part in supporting the Health, Safety and Estates Directorate to deliver effective services and ensure continued compliance with all regulatory and statutory requirements. Key Duties and Responsibilities: Coordinate and administer health surveillance medical bookings, including tracking and reporting outcomes. Manage and administer the lone working system, alongside providing support for other business systems as required. Offer flexible administrative support to the wider Health, Safety and Estates Directorate to meet changing business needs. Skills Required: Strong proficiency in Microsoft Word and Excel Excellent organisational skills, with the ability to prioritise tasks and manage your own workload effectively Strong interpersonal skills, with the ability to build and maintain positive working relationships across the business Experience in writing practical, concise, and well-structured reports A proactive, self-motivated approach with the ability to work independently and use your own initiative. Why Join Us? This is an excellent opportunity to contribute to a vital function within the organisation, supporting health, safety, and wellbeing across the business. Youll work closely with a professional and supportive team, with the chance to develop your administrative and reporting skills in a varied and meaningful role. Advert closing date: Benefits: £27,000 dependant on skills and experience Hours of work: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 16:30pm (Friday) Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

The Procurement & Commercial Operations Analyst plays a key role in supporting Affinity Water with operational purchasing activity. The role focuses on securing best value from suppliers where no formal contract or framework exists, acting as a commercial gatekeeper for non-contract spend. You will confidently challenge supplier pricing, negotiate discounts, drive spend compliance, and ensure internal customers achieve the best commercial outcome. This is a highly interactive role requiring strong communication and negotiation skills, a practical commercial mindset, and a strong focus on process, data, and compliance. You will also support the smooth operation of procurement systems and processes, ensuring policy compliance while delivering fast, effective service to stakeholders. Key Responsibilities Buying Desk & Commercial Negotiation Act as the first point of contact for non-contract and tactical purchasing requests across the business. Engage directly with suppliers to obtain quotations, challenge pricing, and negotiate discounts and improved commercial terms. Compare supplier offers and recommend the most commercially advantageous option. Ensure purchasing decisions align with Affinity Waters procurement policy and commercial principles. Identify repeat or high-value off-contract spend for formal sourcing or contracting activity. Stakeholder Support & Customer Service Work closely with internal stakeholders to understand purchasing requirements and provide commercial advice. Guide colleagues through the buying process, ensuring requests are handled efficiently and professionally. Build strong relationships with operational teams, Finance, and Accounts Payable to resolve queries promptly. Procurement Systems & Process Support Support purchasing and receipting activity within Oracle Fusion (P2P). Maintain catalogue items, onboard new suppliers, and complete required compliance and due diligence checks. Support users with system queries and assist with the rollout and adoption of new procurement tools and system improvements. Supplier, Compliance & Continuous Improvement Ensure all buying activity complies with internal policies, governance requirements, and audit standards. Maintain accurate records of supplier interactions, quotations, and purchase decisions. Support continuous improvement of buying desk processes and contribute to wider procurement and commercial transformation initiatives. About You Experience in a procurement, buying, or commercial environment, with confidence negotiating with suppliers. Strong Excel capability to analyse, reconcile, and present procurement data accurately, using formulas, pivot tables, and structured models to support operational reporting, controls, and decision-making Experience with procurement systems or ERP platforms (e.g. Oracle Fusion) Strong stakeholder engagement and communication skills. Highly organised, detail-focused, and comfortable managing multiple priorities. Advert closes - Friday 13th February Benefits Salary £35,000 (depending on skills and experience) Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days. A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. TPBN1_UKTJ

We are looking for a compassionate and experienced Wellbeing Children & Young People's (CYP) Lead to support and shape our therapeutic services for young people in Brighton and Hove. Work with the Service Manager, Leads and Clinical Leads to strengthen and expand counselling provision, including

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A leading educational institution in the UK is looking for a Senior Safeguarding Advisor to ensure the safety and wellbeing of students through effective safeguarding strategies. The successful candidate will manage operations within the safeguarding team, demonstrate strong leadership, and comply w

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Wellbeing Services Ops Lead EMEA. Manage operational delivery and quality assurance for third-party Wellbeing service suppliers across a multi-country EMEA portfolio. Collaborate with the Lead to implement new regional service models and optimise existing supply chain partnerships.