Service Advisor
14 days ago
Cheltenham
As an Aftersales Advisor, you'll be a key part of the dealership's aftersales operation, ensuring customers receive an exceptional experience while supporting the workshop with efficient parts management and stock control. Your responsibilities will include: • Supporting the workshop with parts ordering and pre-picking, • Assisting customers with parts, accessories, and vehicle-related enquiries, • Managing stock levels and maintaining parts availability, • Processing orders accurately and efficiently, • Building strong relationships with customers and colleagues, • Delivering excellent customer service at every stage of the aftersales journey, • Previous experience as a Parts Advisor, Aftersales Advisor, Service Advisor, or similar automotive role, • Strong customer service and communication skills, • Good organisational skills and attention to detail, • The ability to thrive in a busy, fast-paced environment, • A Full UK Driving Licence, • The right to work in the UK, • Experience within a franchised dealership or premium automotive brand, • Up to £32,500 OTE, • Manufacturer and dealer training programmes, • Clear opportunities for career progression, • Pension scheme, • Staff discounts and employee benefits, • Supportive and professional working environment, • The opportunity to work with a respected premium automotive brand If you're looking to develop your career within a successful dealership group and enjoy delivering outstanding customer service, we'd like to hear from you. #J-18808-Ljbffr