Business Analyst
3 days ago
Liverpool
Business Analyst Liverpool-Hybrid 3 days in the office 3 from home Rate:£550-£600 per day Inside IR35 via Umbrella About the Role The Business Analyst (BA) identifies, analyses and articulates business problems and opportunities, translating them into clear, testable requirements and measurable outcomes. The BA collaborates across Product, Technology and Business teams to enable change that improves customer experience, operational efficiency and commercial performance, ensuring traceability from problem statement through to benefits realisation. What you will be doing Discovery & problem definition • Elicit and validate business needs via interviews, workshops, observation and data analysis., • Define clear problem/opportunity statements, objectives, scope and success metrics aligned to SDLC standards., • Translate needs into right-sized requirements and acceptance criteria (user stories, epics, use cases), ensuring traceability to SDLC documentation., • Facilitate solution options aligned with architecture, regulatory and operational constraints, connecting work to corporate objectives., • Product Managers to shape and prioritise the backlog based on value, risk and dependencies., • Maintain traceability from requirements to test cases, releases and benefits., • Build strong relationships across Product, Engineering, Operations, Finance, Data, Compliance and Customer Services., • Facilitate workshops and decision forums; present complex information clearly to technical and non‑technical audiences., • Use qualitative and quantitative analysis to inform decisions (e.g., KPIs, funnel metrics, process performance)., • Define and track success measures, benefits and post‑implementation outcomes., • Data Mapping, • Ensure adherence to organisational policies, information security, data privacy and regulatory requirements., • Solid experience in Business Analysis or Systems Analysis within complex, multi‑stakeholder environments., • Strong grasp of Agile (Scrum/Kanban)., • Proficiency in requirements engineering, process mapping, data and systems analysis., • Ability to translate ambiguous needs into clear, testable requirements and measurable outcomes., • Excellent facilitation, communication, documentation and stakeholder management skills., • Degree or equivalent experience in Business, IT or related field., • Proven experience as a Business Analyst within Financial Services, • Experience with digital lending platforms or core banking systems.