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  • People Administration & Payroll Manager
    People Administration & Payroll Manager
    hace 2 días
    £38000–£42000 anual
    Jornada completa
    Bankside, Southwark

    Inspired by: People Director We're looking for a People Administration Payroll Manager who thrives working in detail, has expert HR knowledge and wants to get stuck into the data to support our People function thrive. The Role You will be responsible for running a payroll of 500+ team members, working with and managing our external Payroll provider to ensure a smooth process for both salaried and hourly team, provide accurate reporting on people across multiple data points and provide efficient HR administrative support to the People Team As part of the People Team you will share our passion for people and for ensuring every process is adhered to, using the lens of data to support our decision making, meticulously in detail and a lover of Excel. You are action orientated, task focused and ticking tasks off your list. We expect you to be curious, diligent, thirsty for knowledge, fast paced and adaptable. We Expect You To: Manage and process payroll end to end, ensuring processes are efficient, robust, and accurate with no detail left unchecked including monthly tronc breakdowns and payments Manage all joiners, moves, and leavers from both a payroll and administrative perspective Handle SSP, SMP, PAYE, NI payments and reconciliations across the business Uphold and maintain the relationship with the pension provider Complete year-end processes including P11Ds Respond to all payroll queries in a timely manner Generate reporting and narrative on TRONC, pay bandings, and other key data points Collaborate with the finance team on monthly payroll journals balance sheets Be an expert in Right to Work legislation, supporting the Talent Engagement team to ensure 100% compliance Manage all people-related documentation including HR policies, contracts, job descriptions, and other administrative materials, ensuring they are up to date, compliant with current employment law, and distributed as required Own and maintain the Workforce Management platform working in collaboration with Operations, Talent Systems Support and execute projects set out by the People Director including Gender Pay Gap reporting and HR legislation research -- ensuring we are a fully compliant employer Create and maintain emails for new starters, joiners, and leavers, including management of email groups, signatures, and system logins Ensure laptops are tagged and logged, keeping track of who is using what equipment Email employees' pension auto-enrolment letters and manage the opt-out process, ensuring correct documentation and follow-up Draft and manage all disciplinary documentation templates, working with stakeholders across the group to ensure due process is followed Assist with all salary sacrifice benefits Liaise with and guide management teams through PDS submissions, ensuring all data supplied is accurate Maintain holiday entitlement records and generate leave balance reports to support holiday planning Draft, email, and post formal employee letters such as contract variations, welfare meetings, disciplinary invites, pay increases, and proof of employment Provide references for leavers upon request Generate HR metrics and reports including headcount, turnover, and absence data to support business insights Who You'll Be A Payroll specialist with 2 years' experience running both salaried hourly Payroll structures Someone who loves living in detail English literate -- proficient in letter policy writing Adaptable, with the ability to move at pace whilst maintaining strong attention to detail Proficient in Excel, analytics reporting Be able to demonstrate a proactive working style and someone who moves through a task list efficiently An independent worker, with a diligent and solution-based approach Reliable, someone who shows up who the team and is happy to jump in and support utilising all opportunities to learn Proactive about driving change and implementing process improvements The ability to notice and interpret details without explicit guidance Implementation of a system project work desirable Benefits \& Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • General Manager
    General Manager
    hace 3 días
    Jornada completa
    London

    GENERAL MANAGER – LONDONThe General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDSCommercial & Revenue Leadership • Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage., • Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimize distribution channels., • Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market., • Ensure seamless daily operations, balancing efficiency with high service standards., • Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation., • Oversee guest satisfaction metrics (NPS, online reviews, feedback), continuously improving service delivery., • Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction., • Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market., • Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables., • Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality., • Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded., • Drive cost efficiency across all departments while maintaining quality and service standards., • Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities., • Inspire, coach, and develop a high-performing leadership team across both properties., • Champion a culture of accountability, empowerment, and continuous improvement., • Lead workforce planning, ensuring the right talent, structure, and succession planning are in place., • Act as the primary point of contact for ownership groups, ensuring transparency and trust., • Deliver clear, data-driven reports on performance, strategy, and key initiatives., • Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives., • THE FIRE YOU CARRYA bachelor’s degree in Hospitality Management, Business Administration, or a related field, • 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences., • Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations., • Strong experience in managing multiple properties or large, complex hospitality assets., • Deep understanding of London’s corporate and leisure market., • Strong financial acumen, with experience in budgeting, forecasting, and cost control., • Excellent leadership and people management skills, with a proven track record of developing high-performing teams., • Advanced knowledge of revenue management strategies and dynamic pricing models., • Strong analytical, decision-making, and problem-solving abilities., • Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams., • Ability to drive operational efficiency while maintaining high guest satisfaction levels., • Strong communication and negotiation skills.

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  • Commercial Manager
    Commercial Manager
    hace 3 días
    £50100 anual
    Jornada completa
    Cranbrook, Ilford

    Role Overview The Commercial Manager will be responsible for overseeing the commercial strategy and business development activities of Global Recruitment Training Centre Limited across the United Kingdom and international markets. The role focuses on strengthening the organisation’s market position, expanding commercial partnerships, and promoting the company’s recruitment and training services to both international candidates and UK employers seeking global workforce solutions. The post holder will lead initiatives to generate new business opportunities, develop strategic partnerships, analyse labour market trends, and support organisations seeking international recruitment solutions in compliance with UK immigration and sponsorship frameworks. Key Responsibilities 1. Commercial Strategy and Business Growth • Develop and implement commercial strategies to expand the company’s recruitment and training services within domestic and international markets., • Identify new revenue opportunities, potential markets, and strategic partnerships to support business growth., • Establish and maintain relationships with employers, industry organisations, and recruitment partners to increase the company’s client base. 2. Client Relationship Management • Engage with UK employers to understand their workforce requirements and provide tailored international recruitment solutions., • Develop long-term commercial relationships with corporate clients, training institutions, and overseas recruitment partners., • Negotiate commercial agreements and service contracts with clients and partners. 3. International Recruitment Partnerships • Build strategic partnerships with overseas recruitment agencies, educational institutions, and training providers to attract skilled candidates for UK employers., • Coordinate with international partners to support candidate sourcing, recruitment campaigns, and workforce mobility initiatives. 4. Market Research and Commercial Analysis • Conduct market analysis to identify sectors experiencing labour shortages where international recruitment services may be beneficial., • Monitor recruitment industry trends, regulatory developments, and competitor activities to inform commercial decision-making., • Provide strategic recommendations to senior management based on market insights and performance data. 5. Employer Engagement and Service Promotion • Promote the organisation’s recruitment and training services to businesses seeking international talent solutions., • Support employer awareness initiatives relating to workforce planning, international recruitment, and UK sponsorship frameworks., • Represent the company at industry events, networking forums, and business development meetings. 6. Operational Coordination and Reporting • Collaborate with recruitment consultants, marketing teams, and senior management to ensure commercial objectives align with operational delivery., • Monitor business performance metrics including client acquisition, revenue generation, and partnership outcomes., • Prepare commercial reports and strategic updates for senior management. Skills and Experience - Proven experience in commercial management, business development, or recruitment services. - Strong understanding of international recruitment markets and workforce solutions. - Excellent client relationship management and negotiation skills. - Ability to analyse market trends, commercial data, and sector workforce needs. - Strong communication, stakeholder engagement, and strategic planning abilities.

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  • Reservation Agent
    Reservation Agent
    hace 4 días
    Jornada completa
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

    ¡Incorporación inmediata!
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  • Baker
    Baker
    hace 11 días
    Jornada parcial
    London

    Part-Time Baker (Flexible Hours) We are looking for a talented and passionate Part-Time Baker to join our team. We’re flexible with hours and welcome applicants who are looking for part-time work — including parents returning to the workforce — but we’re seeking someone highly skilled, detail-oriented, and up to date with modern baking trends. This role is ideal for someone who not only loves baking but also understands the full journey of a product — from concept and production to packaging and display — especially within a growing, high-volume environment. You will be responsible for producing high-quality bakery items from scratch, including croissants, doughnuts, brioche, buns, and other specialty products. Beyond baking, we’re looking for someone who can plan production efficiently, maintain consistency at scale, and ensure our products look as exceptional as they taste. Key Responsibilities Prepare a wide range of bakery items from scratch, including laminated pastries (croissants, pain au chocolat), doughnuts (fried, filled, and decorated), brioche, buns, and seasonal specialties. Mix, knead, proof, laminate, shape, fry, and bake using traditional and modern techniques. Plan and manage production from start to finish, ensuring smooth workflow for small and larger batch (mass) production. Ensure products are consistently high-quality in taste, texture, and presentation. Oversee product planning including packaging and display to maintain strong visual appeal and freshness. Stay current with baking trends, flavours, and presentation styles, contributing ideas for new and seasonal products. Accurately follow and scale recipes for consistent results. Maintain high standards of food safety, hygiene, and organisation. Monitor stock levels and assist with ingredient ordering as needed. Work efficiently to meet daily production schedules. What We’re Looking For Proven experience producing croissants, doughnuts, and enriched doughs from scratch. Strong understanding of fermentation, lamination, dough development, and frying techniques. A great eye for detail — especially in finishing, decorating, packaging, and display. Awareness of current bakery trends and the ability to adapt products accordingly. Ability to manage time effectively in a production environment. Understanding of food safety, hygiene, and allergen handling. A positive team player with good communication skills. Formal baking qualification is a bonus, but hands-on experience is highly valued.

    Inscripción fácil
  • Dog Groomer
    Dog Groomer
    hace 21 días
    £14–£17 por hora
    Jornada parcial
    Harrow

    Lily's Club is a small business in Harrow, Greater London. We are professional and agile. Our Harrow salon has been open for 18 months. Following our exceptional experience with the public in Harrow alongside incredible reviews, we have recently expanded to a second salon in Wood Green. Because of this, we are looking to expand our salon staff in Harrow to fit with our current client base. Our work environment includes: • Modern grooming salon, • All required grooming equipment, • Growth opportunities, • International workforce, • Safe work environment Overview We are seeking a dedicated Pet Groomer to join our team in providing professional grooming services for our furry clients. If you have a passion for animals and enjoy making pets look and feel their best, we want to hear from you. We are looking to take an on experienced groomer, preferably with 2+ years of experience in dog grooming. Responsibilities • Perform grooming services such as bathing, brushing, clipping, and styling pets according to breed standards or owner preferences, • Handle pets with care and ensure their safety and comfort throughout the grooming process, • Maintain cleanliness and hygiene in the grooming area, • Communicate effectively with pet owners to understand their grooming requirements and provide excellent customer service, • Preferably working days of Tuesday, Wednesday, Friday and Saturday. There is also a further opportunity of working Thursday down the line if wished., • Monitor pet health and report any concerns to the relevant veterinary professionals Qualifications • Experience in animal care and handling, particularly in grooming procedures, • Ability to lift heavy pets and equipment when necessary, • Strong customer service skills to interact with pet owners effectively, • Knowledge of veterinary practices is advantageous but not essential

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  • Waiter / Waitress
    Waiter / Waitress
    hace 2 meses
    £14–£17 por hora
    Jornada completa
    London

    We're Hiring: Full-Time Waiter at Camino Kings Cross! Camino Kings Cross is growing, and we’re on the lookout for an enthusiastic, service-driven Part-Time Waiter to join our passionate front-of-house team! • Location: 290 - 292 Pentonville Rd, London N1 9NR, • Position: Full-Time, • Pay rate: £14 to £17 tronc included, • Start Date: As soon as possible About Us: At Camino, we bring the vibrant flavours, energy, and warmth of Spain to our guests. Our Kings Cross location is buzzing with locals, commuters, and visitors looking for authentic tapas, great wines, and genuine hospitality. We pride ourselves on creating memorable dining experiences in a lively and welcoming atmosphere. What You’ll Be Doing: • Providing friendly, attentive, and high-quality table service, • Taking orders accurately and ensuring a great dining experience, • Maintaining a clean, organised, and welcoming restaurant environment, • Working closely with the team to keep service smooth and energy high, • Bringing positive vibes, professionalism, and passion every shift Our work environment includes: • Food provided, • International workforce, • On-the-job training, • Regular social events, • Staff trips to Rioja, • Growth opportunities, • Lively atmosphere, • Company perks, • Flexible working hours Full Job Description Pay • £14 - £17 per hour (Tronc Included) Benefits: • People First company., • Staff trips to Spain with our wine suppliers., • Training & Development., • Freshly cooked staff meals., • Staff discounts 50% off food across our venues., • Opportunity to grow and develop., • Hire a friend scheme with £250 bonus., • Company parties and socials. Experience: • Food service: 1 year (required) Work authorisation: • United Kingdom (required)

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