Customer Service Representative (CSR)

Customer Service

05/11/20210 views

Customer Service Representative (CSR)

Responsibilities:

* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

* Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

* Follow communication procedures, guidelines and policies Take the extra mile to engage customers

* Take the extra mile to engage customers

Requirements:

* Proven customer support experience or experience as a Client Service Representative

* Strong phone contact handling skills and active listening

* Familiarity with CRM systems and practices

* Ability to multi-task, prioritize, and manage time effectively

* High school diploma

* Excellent communication and presentation skills

* Track record of over-achieving quota

  • Experience
    Not required
  • Employment
    Full-time
  • Starting time
    Immediate start!

pin iconCary, North Carolina

Entertainment Company • More than 250 Employees

Hiring with us since November, 2021

Founded in 1991, Epic Games is an American company. The company is headquartered in Cary, North Carolina and has more than 40 offices worldwide. Today Epic is a leading interactive entertainment company.

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Hiring byAdam SmithActive 25 days ago

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