Senior Operational Resilience Manager – Risk & Operations
il y a 2 jours
New York
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Overview This role is a senior, hands-on leadership position responsible for ensuring the bank can withstand, respond to, and recover from operational disruptions, including cyber incidents, system failures, and third-party risks. The position sits at the intersection of Risk, IT, and Operations, with strong ownership over incident response, business continuity, and regulatory resilience frameworks in a highly regulated environment. Core Responsibilities Operational Resilience Strategy • Define and implement the bank’s operational resilience framework, • Set and monitor KPIs, KRIs, and KCIs to measure resilience effectiveness, • Embed resilience practices across business and technology processes, • Own and enhance the incident management framework (cyber & operational), • Lead crisis simulations and tabletop exercises, • Coordinate response across internal teams and external stakeholders, • Develop and maintain enterprise-wide BC/DR plans, • Ensure critical systems meet RTO / RPO requirements, • Lead testing, audits, and training programs, • Ensure compliance with key frameworks (FFIEC, OCC, Basel, DORA), • Act as a primary contact for regulators and auditors, • Define and enforce governance, policies, and procedures, • Assess and mitigate risks related to vendors and service providers, • Implement due diligence and resilience requirements, • Define contingency and exit strategies for critical providers, • Build and oversee risk monitoring and threat intelligence capabilities, • Identify vulnerabilities and emerging risks proactively, • Collaborate with cybersecurity and fraud teams, • Lead cross-functional teams across IT, Risk, Compliance, and Business, • Provide regular updates to senior leadership / executives, • Drive enterprise-wide initiatives and secure budget/resources, • Promote awareness and training across the organization Profile Experience • 15+ years in Operational Resilience / Risk / Cyber / Business Continuity, • Strong experience in a regulated financial institution, • Operational resilience frameworks, • Incident management & cyber resilience, • Business continuity & disaster recovery, • Operational risk & threat intelligence, • FFIEC, OCC, Basel, DORA, • Strong executive presence (C-level exposure), • Ability to lead cross-functional teams, • Excellent communication and stakeholder management, • Degree in Cybersecurity, IT, Risk, or related field, • Certifications preferred: CISSP, CISM, CISA, CBCP, CRISC