Medical Assistant Patient Services Coordinator
2 days ago
San Antonio
Job Description Medical Assistant / Patient Services Coordinator SynergenX Health – Northwest San Antonio 💲 $20/hour | Part-Time | Onsite About SynergenX SynergenX is a patient-focused healthcare organization specializing in hormone replacement therapy and wellness services. As part of an established and growing network, our Northwest San Antonio clinic provides an opportunity to work in a supportive, fast-paced environment focused on delivering high-quality care and an exceptional patient experience. Position Summary The Medical Assistant / Patient Services Coordinator is a dual-role position serving as the first point of contact for patients while also supporting clinical services under the direction of licensed providers. This role blends patient-facing customer service, clinical skills, and administrative responsibilities to ensure smooth daily clinic operations and high-quality care. This position is ideal for a healthcare professional who enjoys variety, accountability, and making a direct impact in a patient-centered setting. Schedule Monday: 8:00 AM – 5:00 PM Tuesday: 8:00 AM – 7:00 PM Wednesday: 8:00 AM – 1:00 PM Thursday: 7:00 AM – 5:00 PM Friday: 8:00 AM – 5:00 PM Saturday: 8:00 AM – 12:00 PM (2–4 Saturdays per month) Up to 30 hours a week Employees are expected to arrive 15 minutes prior to shift start. Key Responsibilities Patient Services / Front Office • Greet and check in patients in a warm, professional manner, • Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately, • Collect and process patient payments accurately, • Answer phones, manage messages, and respond to patient communications, • Enter and maintain accurate patient and insurance information in the EHR, • Maintain an organized, clean, and welcoming front desk and waiting area, • Support scheduling, administrative tasks, and clinic flow, • Obtain and document vital signs for all patients, • Perform phlebotomy and injections independently, • Assist providers with clinical procedures as needed, • Operate EKG and point-of-care testing equipment per protocol, • Prepare lab requisitions and patient plans in advance, • Support efficient patient flow, rooming patients within 10–15 minutes, • Clean, stock, and inventory exam rooms daily, • Complete all required clinical and operational logs, • Handle and process patient specimens according to lab protocols, • Perform quality control documentation and instrument maintenance, • 6 months of experience as a back-office medical assistant or completion of an externship in lieu of certification (required), • High school diploma or GED required, • Previous experience in a medical office, clinic, or healthcare setting preferred, • Strong patient service, communication, and interpersonal skills, • Comfortable discussing insurance, billing, and payment options with patients, • Proficient with electronic health records and Microsoft Office, • Competitive pay at $20/hour, • Great benefits package, • Opportunity to be part of a growing healthcare organization, • Patient-centered culture focused on quality care, • Collaborative and supportive clinical environment, • Onsite clinical setting with direct patient interaction, • Ability to stand, sit, and move throughout the clinic day Schedule Monday: 8:00 AM – 5:00 PM Tuesday: 8:00 AM – 7:00 PM Wednesday: 8:00 AM – 1:00 PM Thursday: 7:00 AM – 5:00 PM Friday: 8:00 AM – 5:00 PM Saturday: 8:00 AM – 12:00 PM (2–4 Saturdays per month) Up to 30 hours a week Employees are expected to arrive 15 minutes prior to shift start. Key Responsibilities Patient Services / Front Office • Greet and check in patients in a warm, professional manner, • Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately, • Collect and process patient payments accurately, • Answer phones, manage messages, and respond to patient communications, • Enter and maintain accurate patient and insurance information in the EHR, • Maintain an organized, clean, and welcoming front desk and waiting area, • Support scheduling, administrative tasks, and clinic flow, • Obtain and document vital signs for all patients, • Perform phlebotomy and injections independently, • Assist providers with clinical procedures as needed, • Operate EKG and point-of-care testing equipment per protocol, • Prepare lab requisitions and patient plans in advance, • Support efficient patient flow, rooming patients within 10–15 minutes, • Clean, stock, and inventory exam rooms daily, • Complete all required clinical and operational logs, • Handle and process patient specimens according to lab protocols, • Perform quality control documentation and instrument maintenance, • 6 months of experience as a back-office medical assistant or completion of an externship in lieu of certification (required), • High school diploma or GED required, • Previous experience in a medical office, clinic, or healthcare setting preferred, • Strong patient service, communication, and interpersonal skills, • Comfortable discussing insurance, billing, and payment options with patients, • Proficient with electronic health records and Microsoft Office, • Competitive pay at $20/hour, • Great benefits package, • Opportunity to be part of a growing healthcare organization, • Patient-centered culture focused on quality care, • Collaborative and supportive clinical environment, • Onsite clinical setting with direct patient interaction, • Ability to stand, sit, and move throughout the clinic day Powered by JazzHR Zrx2cbtElt