Account Resolution Specialist
3 days ago
Houston
Job Description This Hybrid position is in the West Houston area. Candidates MUST reside in the greater Houston area, be able to work from home, and commute to the office on designated in-office days. This role will initially be an on site position and will transition to a Hybrid after training - Competitive Pay + Monthly Bonuses Training starts [insert class start date], 2026!!! What’s in It for You? • Review for an hourly rate bump after training graduation, • Performance-based monthly bonus opportunity, • Full benefits (Medical, Dental, Vision, 401k), • 50% Remote / 50% In Office – We supply the gear, you bring the energy, • Career development + promotion potential, • Vacation and Sick time accrual right away + 8 paid holidays, • Handle inbound/outbound calls with empathy and confidence, • Analyze financial situations and offer tailored solutions, • Negotiate payment plans, settlements, and full repayments, • Stay sharp with quality and FDCPA compliance, • Keep accurate records and collaborate with management, • High school diploma or GED, • A commitment to reliability and punctuality., • Strong communication skills — assertive, clear, and professional, • Critical thinking + active listening = your superpowers, • Comfort with basic math (yes, you’ll be working with percentages!), • Collections, sales, or call center experience? That’s a plus!, • Basic computer skills & reliable high-speed internet, • Mon–Fri: 8AM–5PM or 9AM–6PM, • One evening per week: 10AM–7PM or 12PM–9PM Let’s Make It Official: If you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We’ll bring the support. Click “Apply Now” to join ARS and be part of a team that values integrity, commitment, and growth. DISCLAIMER: ARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful. ARS National Services. Be MORE. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • AD&D insurance, • Dental insurance, • Disability insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Opportunities for advancement, • Paid time off, • Paid training, • Referral program, • Vision insurance, • Work from homeCompany DescriptionARS helps customers resolve their overdue accounts with dignity, transparency, and recognition of each individual’s financial situation. We have more than 25 years of experience, work in all 50 states, and work for the most reputable financial companies in the country.ARS helps customers resolve their overdue accounts with dignity, transparency, and recognition of each individual’s financial situation. We have more than 25 years of experience, work in all 50 states, and work for the most reputable financial companies in the country.