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Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off The African American Museum in Philadelphia (AAMP) was founded in 1976 in celebration of the nation's Bicentennial, the is the first institution funded and built by a major municipality to preserve, interpret and exhibit the heritage of African Americans. AAMP has a Mission of bringing diverse communities together in greater appreciation of the Black experience through the combined narrative of art, culture and historical witness. The Guest Services Representative reports directly to the Director of Guest Services. This position includes greeting and providing customer service to all Museum visitors, responding to inquiries, monitoring the galleries and safety of the visitors and art. This position conducts educational tours with school age children and adults. In addition, the Guest Services Representative assists the Guest Services Department with special events. Principal Duties And Responsibilities: Warmly greets and assists everyone in the building during their visit to the museum answering routine questions about the facility and serving as an AAMPbassador of the organization at all times. Supports the front desk and retail space by selling admissions to the museum, assisting with new and renewed membership and donation opportunities, as well as gift shop sales. Engages with guests about the museum, its history, and exhibits, making them aware of the programming, special events, and membership and donation opportunities. Engage with guests at all interaction points including those with special needs, ensuring that they are able to access all museum galleries and amenities. Assist in collecting guest feedback including suggestions, compliments, and complaints; providing feedback to supervisor. Assist with conducting tours for school-age children and adults. Answer questions and provide relevant information to visitors. Ensure that the lobby and public spaces are ready for visitors and guests. Restocking collateral materials and gift shop products when needed. Assist with select programming and special events including: MLK Day of Service, Black History Month, Juneteenth, Kwanzaa, and other standing programs/events. Monitors guests behavior and reports anything unusual to his/her supervisor. Assist guests with emergencies, providing guidance and help throughout challenging situations quickly and effectively, with skill and professionalism. Attend lectures, talks, staff meetings and trainings as required to gain a thorough understanding of the museums services, exhibitions, and programmatic offerings. Qualifications,SkillsAndAbilitiesRequired: Education/ Experience Required: High School Diploma or equivalent and experience One (1) to two (2) years of experience in customer/guest services or hospitality. Interest in African history and culture Skills and Abilities Required: Strong speaking, and interpersonal skills Excellent skills in data entry, knowledge of computers, particularly word processing and data management Microsoft Office (Word, Excel and Outlook), and use of basic office machines (copier, fax, voice mail, phone systems, scanner, computer) Outgoing personality with excellent interpersonal skills. Possess good conflict resolution skills with the ability to maintain a calm exterior presence during periods of high volume, high stress, or unusual events. Must be able to engage guests in conversational English; bilingual or multilingual skills a plus. Ability to work some evenings, weekends, holidays and special event hours. Proficiency with all office procedures and equipment Ability to work independently, confidentially and within deadlines Ability to interact with the public and staff in a positive, enthusiastic manner PhysicalRequirements&WorkingConditions: Must be able to remain in a standing or stationary position for extended periods of time. Must be able to adapt to high pace environments occasionally moving/lifting light weight equipment and other work-related objects up to 25lbs.

Job Description Here at The Arc Gloucester, we offer the unique opportunity to combine your professional experience with your passion to help individuals with intellectual or development disabilities For more than 60 years The Arc Gloucester has provided innovative programs and services to individuals with intellectual and developmental disabilities. We have made a difference in the lives of many people and are very proud of that. But it's the individuals we service who bring our programs to life with their creativity, excitement, humor, talent, and so much more! Excellent Benefits Package: • $250 Referral Bonus, • Weekend Shift Differential Available, • Health Insurance (Medical, Dental, Vision), • Pet Insurance, • Paid Time Off, • Holiday pay, • Retirement Plans (employer contribution) The Residential Manager will supervise and be responsible for the operation of a residential program within the community and is responsible for its general maintenance, management and programming. Residential Managers guide and assist the individuals served by The Arc Gloucester in developing and improving independent living skills. This person is expected to manage employees working in the residential program. Position: Full-time, non-exempt. Typical hours are M-F 8am - 4pm. The position requires additional evening, overnight & weekend shifts, as needed. Locations available throughout Gloucester County. Essential Functions: • Ensure that the program meets all requirements of DDD licensing and other Regulatory Agencies that impact on the program., • Ensure that program staff carries out their job responsibilities in a manner consistent with The Arc Gloucester Policies and Procedures, Licensing/Certification standards and program-specific policies and procedures., • Serve as the Plan Coordinator for individuals residing in their own home. As such, the Plan Coordinator or designee performs the following tasks: completes the ISP interview form, updates professional services, coordinates a meeting date with interested parties, invites interested parties, insures consumer participation to the best of his/her ability, insures the ISP document is completed and collaborates with case manager and other professionals., • Ensure that all foods and other necessary supplies for the operation of the program are purchased and available as needed., • Ensure monthly menus are prepared and posted in the designated location; specialized diets are followed and prepared correctly., • Responsible for auditing medication administration and completing medication competency assessments. Oversee medication administration/documentation process. Administer medication as required., • Ensure a neat, clean interior and exterior residence., • Responsible for maintaining individual records of residents living in the program including all information as required by licensing agency. Individual records will be maintained in writing and electronically (such as Therap)., • Responsible for scheduling all residential staff and volunteers and keeping accurate records., • Ensure that proper reporting of unusual incidents is recorded through UIR/GER’s as one is made aware of them. This includes the proper notifications as per the various laws including the Stephen Komninos’ Law., • Provide to his/her supervisor a monthly accurate report of each resident’s program activities, i.e., medical evaluations, social functions, admissions, discharges, etc. Ensure activities e.g. church, shopping, recreation are scheduled and carried out. Ensures activities per activity calendar (e.g. church, shopping, recreation, etc.) are scheduled and carried out., • Forward to The Arc Finance Department, through the Team Leader, a monthly accurate statement accounting for all program expenditures and billing vouchers., • Participate in the hiring, evaluation and termination process., • Responsible for program staff annual performance appraisals. She/he is also responsible for the training and tracking of program staff as needed and required by Agency/Residential Policies and Procedures including current CPR and licensing for self and staff., • Review individual’s books, finances and medications at the residential location. Set up books for admissions; assist with completing residential focus groups and compliance for DDD licensing. Assist with training new managers/assistants as needed., • Ensure that all staff must comply with the DDD Program Manual, The Arc Gloucester Policies and Procedures Manual and applicable state, local and federal regulations including but not limited to the Stephen Komninos’ Law and Danielle’s Law., • Employee must cooperate with The Arc Gloucester, DHS licensing staff, Division Staff and Developmental Disability staff and other funding sources in any review, investigation or inspection., • Participate in QEP and CQL monitoring activities., • Comply with the DDD Program Manual, The Arc Gloucester Policies and Procedures Manual and applicable state, local and federal regulations, including any COVID-19 vaccination mandates & policies, • Complete initial and on going trainings, • Additional responsibilities as required Qualifications: • High School Diploma or equivalent (GED) and be at least 18 years of age, • BA/BS degree and/or experience in the Human Services or related field - preferred, • 2 years of experience of previous employment in the field of Developmental Disabilities and supervision, • Knowledge of normalization concepts and experience in home management, • Active, non-probationary driver’s license in good standing, with 5 or less points, • Successfully pass initial and maintain ongoing State/Federal Criminal Background checks, CARI checks, Central Registry checks and drug screens, • Must be flexible and available to take scheduled rotational on-call and work occasional weekends and evenings Physical Requirements: While performing the essential functions of this position, either with or without a reasonable accommodation the following are required: • Ability to sit for extended periods of time, • Ability to walk and stand for extended periods of time, • Ability to operate a computers, phone and other relevant technology., • Talk, hear and communicate in person, over the phone and using other technologies, • Physical duties, including but not limited to carrying, driving, general lifting (at least 50 lbs.), assisting with transferring and lifting of individuals, pushing and pulling (resistance of at least 25 lbs.), bending, cleaning, and climbing stairs, • Ability to assist other individuals with Activities of Daily Living (ADLS) and Instrumental Activities of Daily Living (IADLS)

Job Description:\n\n Tax Credit Property Manager The Housing Authority of the City of Camden (HACC) is seeking a full-time Tax Credit Property Manager as part of the Public Housing Program. Join our team today and immerse yourself in a rewarding career for years to come! The Asset Management Department is responsible for effectively managing over 1330 units owned and operated by the Housing Authority and is responsible for the centralized screening and selection of the Housing Authority's public housing residents. The Tax Credit Property Manager is responsible for assisting the Asset Manager in managing the daily operations of one or more Housing Authority developments that are Tax Credit regulated properties. The incumbent will perform functions of a technical nature and routine office tasks. Does unit inspections, re-inspections and emergency inspections on an as needed basis. Under the direct supervision of the Asset Manager, effectively oversees and manages the daily operations and programs of one or more Housing Authority developments within the HACC to ensure that the property remains financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. In order to perform effectively in the role of Tax Credit Property Manager, you must be able to: Demonstrate the ability to make effective, decisive, performance-driven, management decisions within a fiscally challenging environment and complies with all Low Income Housing Tax Credit (LIHTC) regulations;Assume a critical leadership role in a position with ever-increasing responsibilities and “24/7” demands;Represent the HACC with professional integrity and sound judgment;Apply developed written and oral communication skills and strong knowledge of HUD rules and regulations pertaining to public housing and all applicable HACC policies, procedures, union contracts rules and administrative practices. The services provided above assist low-income families and individuals who may include the homeless, elderly or disabled. All activities must support HACC’s mission, strategic goals, and objectives. The ideal candidate for this role should have superior organizational skills, great attention to detail and motivational qualities. Salary range: $64,459.20 - $69,659.20 per year. Successful candidates will be subject to satisfactory drug and criminal background screenings before hiring. Please note that we are an equal employment opportunities employer. Required Qualifications and Education: The minimum educational qualification required to be a Tax Credit Property Manager is a High School graduate or possession of a GED. An Associate’s degree in management, public administration, social work, or related field, is preferred, and a minimum of five (5) years of experience in property management or housing program administration. An equivalent combination of education and experience may be considered. Must possess a current Low Income Housing Tax Credit Specialist Certification.Must possess at least one (1) of the following four (4) certifications when hired or promoted, and must possess at least two (2) certifications within twelve (12) months of placement. All certifications must be acquired within 18 months: PH Occupancy CertificationPH Rent Calculation CertificationPH Management CertificationNSPIRE Inspector Certification Working knowledge of applicable HUD and LIHTC rules and regulations and HACC policies. Must possess a valid driver’s license and be insurable under the Housing Authority’s plan. The Housing Authority of the City of Camden offers a competitive starting salary. Interested and qualified candidates may apply in confidence by submitting a cover letter, resume and compensation requirements to the Career Center located in the ADP link below. HOUSING AUTHORITY OF THE CITY OF CAMDEN JOB DESCRIPTION POSITION TITLE: Tax Credit Property Manager DEPARTMENT: Asset Management REPORTS TO: Asset Manager EMPLOYMENT STATUS: Full-time 80 hours per bi-weekly UNION STATUS: Union Local 3974 FLSA STATUS: Exempt FUNDING: Public Housing SUMMARY: The Camden Housing Authority, a public, non-profit, federally assisted agency, provides decent, safe and sanitary housing in a businesslike manner with concern for the quality of life for residents. The Housing Authority's clients include low-income families, elderly and disabled individuals. The Asset Management Department is responsible for effectively managing over 1,419 units owned and operated by the Housing Authority and is responsible for the centralized screening and selection of the Authority's public housing residents. The Tax Credit Property Manager is responsible for assisting the Asset Manager in managing the daily operations of one or more Housing Authority developments that are Tax Credit regulated properties. The incumbent will perform functions of a technical nature and routine office tasks. Does unit inspections, re-inspections and emergency inspections on an as needed basis. Under the direct supervision of the Asset Manager, effectively oversees and manages the daily operations and programs of one or more Housing Authority developments within the HACC to ensure that the property remains financially viable through the effective oversight of all management, occupancy, physical maintenance and safety functions. In order to perform effectively in the role of Tax Credit Property Manager, you must be able to: Demonstrate the ability to make effective, decisive, performance-driven, management decisions within a fiscally challenging environment and complies with all Low Income Housing Tax Credit (LIHTC) regulations;Assume a critical leadership role in a position with ever-increasing responsibilities and “24/7” demands;Represent the HACC with professional integrity and sound judgment;Apply developed written and oral communication skills and strong knowledge of HUD rules and regulations pertaining to public housing and all applicable HACC policies, procedures, union contracts rules and administrative practices. NOTE: The definition for this title is for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions may be required as deemed necessary by supervisory personnel.Acts for the WSMDC Operations Manager on all matters in his/her absence.Responsible for the operational and financial health of a public housing property and oversees and monitors the site-based budget. Actively partakes in the annual budget preparation process and monitors site-based financial statements to ensure that budget versus actual figures at the end of the fiscal year have no more than 5% negative variances.Conducts the daily operation of a housing development in accordance with established Housing Authority policies and procedures of State and Federal regulations, and LIHTC regulations, including involvement with re-examination of current residents, interim examinations, preparation of eviction packages for court, taking and processing work orders, rental collections, and unit inspections and the enforcement of the provisions of the dwelling lease.Ensures that the Public Housing Assessment System (PHAS) or other performance standards are met, including Vacancy Number and Percentage, Rents Uncollected, Unit Turnaround, Outstanding Work Orders, Annual Inspection and Condition of Units, Tenant Account Receivables and LIHTC Compliance.Compliance with the Internal Revenue Code and procedures necessary to assure the continued use of the low income housing tax credit.Conducts new resident orientations reviewing rights and responsibilities under the lease agreement.Responsible for the overall positive curb appeal and marketability of the property and oversees the maintenance of all facilities, buildings, and grounds to ensure compliance with UPCS. Routinely, often daily, tours the site to inspect grounds and buildings. Must address deficiencies within a timely fashion.Conducts move-in and move-out inspections and prepares the associated paperwork.Monitors “move-out” and schedules the preparation of vacant units to ensure timely unit turnaround.Issues rent delinquency notices to residents in accordance with established procedures.Knowledge of requirements/guidelines for eligibility and procedure for applying for housing assistance.Oversees the site-based waiting list and all necessary requirements for processing of new admissions performs new move-in orientations. Conducts applicant hearings, if needed.Performs, conducts, and manages a participant caseload of up to 400 files including new admissions, recertifications, interims, rent increases, transfer moves, repayment agreements, participant terminations, and initial eligibility as necessary for assigned Public Housing program participants.Maintains the Tax Credit file separate from the HUD file and not contain any EIV (Enterprise Income Verification) system data.Accurately verifies information collected from multiple sources based on HUD-prescribed verification procedures and according to the HACC Admissions and Continued Occupancy Policy (ACOP) and LIHTC regulations.Ensures that all rent calculations are completed accurately and are properly supported through documentation in the PH participant’s file.Ensures that files are maintained in the proper file order and are properly purged annually in accordance with HACC file retention protocols.Properly maintains participant files and ensure participant personal identifying information is kept secure.Ensures that all information on the HUD form 50058 is accurate and properly supported through documentation in the PH participant’s file and memos and certify that files are ready for any quality control measures or audit.Enforces the HACC’s Residential Lease by methods ranging from educational flyers, discussions at community meetings, reminders, “notices to cease”, to the eviction process. Pursues evictions when documented evidence is provided that a family has violated HACC’s “One Strike” Policy or other lease violations. Prepares comprehensive documentation in support of lease termination actions, attends court during eviction proceedings and frequently acts as a witness.Conducts all work activities in a manner that supports achievement of PHAS and/or other performance measures as required.Schedules recertifications and appointments with participants; interview participants.Notifies participants of the results of annual and interim recertifications, unit changes and lease ups, and advise them of rent changes within established HUD timeframes and requirements and HACC policy.Ensures all participants are recertified timely, receive a timely UPCS annual inspection, and monitor participant moves and lease terminations.Conducts data entry, entering all resident move-ins, changes, mandatory moves, and rent adjustments into the Housing Authority’s software system.Interviews residents on an annual basis and makes interim rent determinations as requested.Calculates retroactive rent increases or credits where applicable; ensures rent charges are accurate; forwards necessary documents to resident and landlord.Schedules and notifies residents of weekly briefings. Conducts briefings for new admissions, mandatory moves, and transfers as required.Receive and review applications/documentation to certify family eligibility and accurately verify that all information provided follows program guidelines that establish eligibility and financial assistance daily and/or as assigned.Accurately calculate family’s gross/adjusted income, deductions, allowances and any necessary utility reimbursement payment to the family.Prepares and issues mailings and documents related to housing program transactions, including HUD 50058 forms, notices of tenant rent and missing document letters.Performs accurate and timely data entry to maintain updated computer files pertaining to rent calculations and master files; utilizes computer programs to prepare correspondence and reports, including interview schedules, activity reports, transfer lists, etc., and reports as required.Answer telephone inquiries from participants and clients and return all calls and emails within 24-48 hours, or as otherwise required.Perform home visit appointments when required. Conduct informal reviews and participate in grievance hearings as necessary.Perform quality control file reviews on files completed by coworkers and effectively communicate and coordinate with coworkers to ensure any necessary corrections are completed timely and accurately and accepted in PIC.Submit all 50058 transactions to PIC within the required timeframes, monitor PIC errors and ensure timely correction for accurate PIC reporting.Monitor for updates to the HUD regulations including PIH Notices and other HUD advisories and alert HACC leadership.Monitor PIC and EIV reports monthly including Deceased Tenants Report, Multiple Subsidies Report, Verification Report, New Hire Report and ensure proper and timely follow up is conducted on all cases needing attention.Work with HACC Finance Department to conduct check runs for Utility Reimbursement Payments to tenants.Supervise ordering of material/supplies and approve all requisitions at site level.Attends various workshops, meetings (including city and community) and Board of Commissioners Meetings.Effectively supervises the site-based and other assigned staff so that the measurable objectives listed herewith are met. Provides clear direction and guidance on staff assignments. Completes annual, written, employee performance evaluations. Must be able to make decisions on staff needs based upon the site’s budget, including working with the HACC Human Resources Department.Assist in enforcing HACC policies, including existing local union agreements of employees.Managing timelines and deliverables.Maintain open communication with supervisors and colleagues through multiple media formats. Maintains a cooperative relationship with the site’s resident association; communicates regularly with resident leadership regarding HACC policies and programs, and receives and forwards resident’s “feedback”; provides technical assistance and support to the resident organization.Perform all other duties as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Strong command over written and verbal communication.Excellent interpersonal and presentation skills.Good understanding of the organization's overall business and its objectives.Demonstrate knowledge of HUD rules and regulations, program procedures, forms and the ACOP.Demonstrate knowledge of LIHTC rules and regulations and program procedures.Ability to interpret and apply Federal, State, a