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Kuzushi
Account Manager
1 month ago
$45000–$60000 yearly
Full-time
Manhattan, New York
We're seeking an experienced Account Manager to join our fast-growing team working with home healthcare organizations across the US. In this role, you'll own end-to-end relationships with healthcare providers who employ anywhere from 50 to 5,000+ employees. The ideal candidate thrives on helping clients achieve their business goals through technology adoption and program optimization. You'll work closely with home care and home health agencies to understand their unique challenges around employee engagement, retention, and performance - then partner with them to implement effective solutions. Key Responsibilities: - Own full lifecycle of client relationships from onboarding through ongoing success - Analyze client metrics and provide strategic recommendations - Configure and optimize client programs based on their specific objectives - Serve as trusted advisor to client stakeholders - Drive product adoption and engagement - Identify expansion opportunities within accounts ** Requirements:** - 3+ years of account management or customer success experience - Strong analytical and problem-solving abilities - Excellent communication and relationship building skills - Experience working with healthcare organizations preferred - Ability to understand client business needs and translate them into actionable plans - Track record of retaining and growing strategic accounts This is an opportunity to make a meaningful impact helping healthcare providers better engage and retain their essential workforce. If you're passionate about client success and ready to own strategic relationships, we'd love to talk with you.
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