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  • Customer Service Representative (CSR)
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    Customer Service Representative (CSR)
    2 days ago
    $27–$42 hourly
    Full-time
    Manhattan, New York

    We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will serve as the primary point of contact for customers, providing timely, accurate, and professional support. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering a positive customer experience. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner Resolve customer issues efficiently by identifying needs, researching solutions, and following through to resolution Process orders, returns, exchanges, and account updates accurately Maintain detailed and accurate records of customer interactions in the CRM system Escalate complex issues to the appropriate department or supervisor when necessary Provide product and service information to customers clearly and confidently Follow company policies, procedures, and service standards Meet or exceed performance metrics, including response time, resolution time, and customer satisfaction scores Required Qualifications Proven experience in a customer service or support role is an advantage Strong verbal and written communication skills Ability to handle difficult situations with patience and professionalism Basic computer skills and familiarity with customer service software or CRM systems Strong attention to detail and organizational skills

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  • Insurance Agent
    Insurance Agent
    5 days ago
    Full-time
    Long Island City, Queens

    Join our dynamic team as an Insurance Agent and become a vital part of helping individuals and families protect what matters most! In this energetic role, you will leverage your sales expertise and communication skills to connect clients with tailored insurance solutions. Your enthusiasm for customer service, combined with your ability to negotiate and analyze client needs, will drive success in a fast-paced environment. This paid position offers an exciting opportunity to grow your career in insurance sales while making a positive impact on our community. Duties Manage sales administration tasks, including processing applications, updating client records, and maintaining accurate documentation Engage with potential clients through outside sales efforts. Conduct thorough analysis of client needs to recommend appropriate insurance products such as health, life, auto, or property insurance Negotiate policy terms and premiums to secure mutually beneficial agreements that meet client expectations and company standards Provide exceptional customer service by addressing inquiries, explaining policy details clearly, and guiding clients through the sales process Collaborate with marketing teams to develop strategies that increase brand awareness and attract new customers Assist clients with benefits administration when applicable, ensuring they understand their coverage options and claims procedures Requirements Proven experience in outside sales or retail sales environments with a strong track record of meeting or exceeding targets Excellent communication skills in multiple languages preferred; bilingual abilities are highly valued for serving diverse communities Strong negotiation skills coupled with the ability to analyze client needs effectively Familiarity with sales administration processes and CRM (Customer Relationship Management) systems Knowledge of insurance products and sales techniques; experience in insurance sales is a plus Ability to perform analysis skills to assess risk factors and tailor solutions accordingly Exceptional customer service skills with a professional demeanor and active listening capabilities Understanding of marketing principles and strategies to attract new clients Experience with benefits administration or HIPAA regulations is advantageous for handling sensitive information responsibly Ability to engage in telemarketing efforts confidently while maintaining compliance with relevant regulations Embark on a rewarding career as an Insurance Agent where your proactive approach, multilingual communication skills, and passion for helping others will shine. Join us today to make a difference while advancing your professional journey! Job Type: Full-time Pay: $35,000.00 - $40,000.00 per year Language: Spanish (Preferred) License/Certification: Property & Casualty License (Preferred) Work Location: In person

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  • Retail Sales Associate | Full-Time, Onsite | Monday–Friday, 9 AM–5 PM
    Retail Sales Associate | Full-Time, Onsite | Monday–Friday, 9 AM–5 PM
    7 days ago
    $17–$19 hourly
    Full-time
    Manhattan, New York

    About the Role Are you passionate about the latest tech trends? Do you enjoy connecting with diverse individuals? If so, a career as a Retail Sales Representative might be perfect for you. Join our team, a company renowned for delivering exceptional retail and customer experiences to Fortune 500 clients, and thrive in a fast-paced environment. We embrace diversity and encourage candidates from all backgrounds, especially those fluent in Korean, Chinese, Spanish, or Russian, to apply and help us better serve our multicultural communities. Responsibilities • Create a welcoming and friendly environment for all customers visiting or contacting the office., • Understand customer needs and suggest technology solutions that suit their lifestyle., • Achieve and exceed monthly sales goals by assisting both new and existing customers with devices, plans, upgrades, and services., • Engage in local outreach and participate in community initiatives to attract new business., • Support daily store operations, including opening and closing procedures, cash handling, and inventory management., • Ensure all transactions are completed accurately and efficiently in line with company policies., • Maintain a clean, organized, and inclusive store environment., • Assist with activations, bill payments, equipment replacements, accessories, and service changes., • Share valuable customer insights with the team to enhance the overall customer experience., • Contribute to additional tasks or projects as needed. Qualifications • Minimum of 6 months of experience in customer service or retail., • Friendly, energetic, and customer-focused attitude., • Strong communication and relationship-building skills., • Flexibility to work nights, weekends, and holidays as required., • High school diploma or GED., • Bilingual skills are a strong advantage, particularly in Korean, Chinese, Spanish, or Russian., • Ability to stand for extended periods and lift up to 25 pounds. What We Offer • Competitive hourly pay with commission opportunities., • A collaborative and supportive team environment., • Opportunities for growth within a company that partners with major Fortune 500 brands., • A workplace that values inclusivity, diversity, and genuine human connection. Send your resume to m • a • r • q • u • e • z • . • e • l • e • n • a • . • h • r • @ • g • m • a • i • l • . • c • o • m

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  • Heating, Ventilation, and Air Conditioning Technician
    Heating, Ventilation, and Air Conditioning Technician
    7 days ago
    Full-time
    Paterson

    We are seeking a dynamic and skilled Heating, Ventilation, and Air Conditioning (HVAC) Technician to join our team and deliver exceptional service in maintaining and repairing climate control systems across diverse property settings. This role offers an exciting opportunity to apply your mechanical expertise, troubleshoot complex HVAC systems, and contribute to property maintenance excellence. The ideal candidate will be energetic, detail-oriented, and passionate about ensuring optimal indoor comfort through expert equipment repair, system installation, and preventative maintenance. Duties Diagnose, repair, and maintain HVAC systems including air conditioning units, boilers, refrigeration units, and ventilation equipment using schematics and technical manuals. Install new HVAC equipment following design specifications and safety standards, ensuring proper integration with plumbing and electrical systems. Conduct routine inspections of HVAC/R (Heating, Ventilation, Air Conditioning/Refrigeration) systems to identify issues early and perform necessary repairs to prevent system failures. Utilize tools such as ohmmeters and welding equipment to troubleshoot electrical circuits and perform mechanical repairs with precision. Perform field service tasks including appliance repair, property maintenance, and equipment upgrades to ensure continuous operational efficiency. Read and interpret schematics for complex HVAC design projects; collaborate with construction teams during new installations or renovations. Maintain accurate records of service activities, repairs performed, parts used, and system performance data for ongoing maintenance planning. Ensure compliance with safety protocols related to ammonia refrigeration systems and other hazardous materials handling procedures. Operate a driver vehicle safely for transporting tools, parts, or equipment between job sites as needed. Qualifications Proven experience as a service technician specializing in HVAC systems; construction background is highly desirable. Strong mechanical knowledge with hands-on experience in equipment repair including refrigeration, boilers, plumbing, and appliance servicing. Ability to read blueprints, schematics, and HVAC design documents accurately. Familiarity with HVAC/R systems including ammonia refrigeration; knowledge of electrical testing tools such as ohmmeters is essential. Skilled in welding techniques and mechanical repairs involving various materials. Experience working in property maintenance or field service environments; excellent problem-solving skills are a must. Valid driver’s license with a clean driving record; experience operating driver vehicles preferred. Certifications in HVAC/R technology or related fields are advantageous; ongoing training in refrigeration or ammonia systems is encouraged. Join us to be part of a vibrant team dedicated to delivering top-tier climate control solutions! Your expertise will help ensure our clients’ environments are comfortable, safe, and efficient—making a real difference every day through your technical mastery and proactive service approach. Job Type: Full-time Pay: $25.00 - $30.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Paid time off Work Location: In person

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  • Architect
    Architect
    11 days ago
    Full-time
    Richmond Hill, Queens

    We are seeking a skilled drafter to join our dynamic team. The ideal candidate will be responsible for creating detailed drawings and plans for various construction and renovation projects. This role requires proficiency in drafting software and a solid understanding of construction processes. The Drafter will collaborate closely with architects, engineers, and project managers to ensure that all designs meet client specifications and industry standards. Duties Develop accurate and detailed drawings using AutoCAD, Revit, and other CAD software. Collaborate with architects and engineers to create design concepts and translate them into technical drawings. Utilize Bluebeam for document management and project scheduling. Assist in construction estimating by providing necessary drawings and specifications. Engage in project management tasks to ensure timely completion of drafts. Participate in business development efforts by preparing presentations and proposals. Negotiate contracts with clients and vendors as needed. Use tools like NavisWorks for project visualization and coordination. Apply knowledge of interior design principles to enhance project aesthetics. Conduct renovations while adhering to budget constraints and timelines. Employ Grasshopper 3D, Rhinoceros 3D, SketchUp, and other modeling tools for advanced design solutions. Maintain organized records of all drafts, revisions, and project documentation. Qualifications Proficiency in drafting software including AutoCAD, Revit, ArchiCAD, SketchUp, Grasshopper 3D, Rhinoceros 3D, and Adobe Creative Suite. Strong understanding of construction management principles and practices. Experience with project scheduling, budgeting, negotiation, and contracts is preferred. Knowledge of construction estimating techniques is a plus. Excellent communication skills with the ability to work collaboratively in a team environment. Strong attention to detail with the ability to manage multiple projects simultaneously. Familiarity with interior design concepts is an advantage. Join us as we bring innovative designs to life through your expertise in drafting!

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