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Company Description NYC IVF is a fertility clinic located in Midtown NYC. We offer the newest technologies in fertility and a holistic service menu to accommodate all types of patients. Our team of experienced professionals is dedicated to providing personalized care and support to help our patients achieve their dreams of parenthood. Role Description This is a full-time on-site role. The Practice Manager will be responsible for overseeing the day-to-day operations of the clinic, managing staff, ensuring compliance with regulatory requirements, and maintaining a high level of patient satisfaction. Our team is about 10 employees total, all of which would be your direct reports. You will be working directly under the CEO and doctor of the clinic. Responsibilities Recruit and onboard new hires Manage various projects spanning from expansion of the clinic to event planning Oversee a team of 10 employees day-to-day with the goal of optimizing productivity Maintain inventory/communicate with vendors Work with our finance personnel to ensure all insurance billing is in order Accounts payable/receivable functions Create and maintain Excel sheets for various financial needs Communicate with third parties (outside labs, engineers, etc) to maintain optimal functions Explain patients forms and financial responsibilities Manage intra-departmental issues as they arise Qualifications Experience in healthcare management, preferably in a fertility clinic or related field Strong leadership, management, and communication skills Knowledge of regulatory requirements & compliance, and insurance billing Ability to work in a fast-paced environment and manage multiple priorities Bachelor's degree in healthcare administration, business administration, or related field Authorized to work in the US An ideal candidate is a fast learner, highly organized, able to execute operations with little guidance, and very agile /comfortable using Microsoft office/basic computer applications Compensation and Benefits Salary range $80-90k depending on experience ***Max salary only considered for candidates with experience in IVF. Salary is non negotiable. Please do not apply if this does not meet your needs.*** Bonus pay Paid time off Health insurance Additional incentive awards apply Complementary services at our clinic* Tuition assistance* Profit sharing* Opportunities for career advancement with our company *Additional eligibility applies

About Us: Legion is an award winning, history-making outreach consultancy specializing in non-traditional boots on the ground and phone outreach. From sales outsourcing to public pressure campaigns, we deploy canvassers and callers to identify, interact, and influence. Legion’s team hails major victories from COVID-19 frontline outreach, rolling out the nation’s largest curbside composting program, and deep canvassing in political swing districts. From phonebanking, surveying, persuasion, door-to-door canvassing, street canvassing, petitioning, flyering, tabling, we do it all. Rapidly scaling up and down, Legion’s hiring pipeline has been automated to a point of ruthless efficiency, while maintaining human oversight. But all that success and optimization is gravy. Legion’s truly unique advantage is our combined might: marrying military discipline, Fortune 500 Tactics, and political savvy. We create and maintain agile and disciplined operatives at every level who can work a political campaign one month, then a real estate persuasion or corporate sales project the next. That’s why unions, politicians, government agencies, developers, hotels, and even movie theaters all trust Legion. Job Summary: We are seeking a dynamic and driven political canvasser to join our teams in the field. As a Legionnaire, you will play a pivotal role in engaging with the community through door-to-door and street canvassing efforts. Your primary responsibilities will include representing Legion and our clients with a focus on professionalism, adherence to best practices, and achieving outreach goals. Key Responsibilities: Community Engagement: Conduct door-to-door and street canvassing activities to represent Legionnaire and its clients effectively. Your interactions should align with our organizational values and practices. Timeliness and Professionalism: Ensure timely arrival and execution of canvassing activities, maintaining an orderly approach in all interactions. Performance Standards: Meet and exceed quotas and performance standards, demonstrating a commitment to achieving outreach goals. Script Mastery: Memorize and utilize talking points and scripts to guide conversations, while being adaptable to engage in meaningful and genuine dialogues. Relentless Pursuit of Excellence: Consistently strive for success and professionalism in all field activities, fostering authentic connections with community members. Qualifications: Previous experience in canvassing, sales, or customer service is preferred but not required. Excellent communication skills, with the ability to adapt and engage in varied conversational styles. Strong work ethic, with a demonstrated commitment to achieving set targets and maintaining high professional standards. Ability to memorize and effectively use talking points and scripts while being adaptable in conversations. Reliable transportation and ability to work flexible hours, including evenings and weekends, as needed. Benefits: Opportunity to work with a dedicated and supportive team. Gain valuable experience in political advocacy and community engagement. Legion is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.