Property Manager III - 101-299 Units
hace 9 días
Buffalo
Job Description Job Description Job Title: Property Manager Department: Property Manager Reports to: Regional Property Manager FLSA Status: Exempt Job Summary The Property Manager, under the direction of the Regional Property Manager, is responsible for the overall daily operations of a 202 unit apartment complex. This role includes team leadership, regulatory compliance, financial oversight, and maintaining the property’s performance and brand standards. Supervisory Responsibilities This position includes direct supervision of on-site staff. Essential Duties and Responsibilities • Enforce and uphold all company policies and procedures related to employees, residents, owners, and vendors., • Respond promptly and effectively to operational issues, including on-call emergencies, to ensure the safety and security of residents and property assets., • Develop and manage staff schedules to ensure timely completion of tasks in accordance with established quality standards., • Conduct routine audits of records and operations to ensure compliance with company policies and applicable regulations., • Oversee property operations to meet performance objectives established by management., • Establish clear performance expectations for on-site staff and foster a collaborative, results-driven team environment., • Maintain consistent communication with the Regional Property Manager regarding operational challenges, escalated concerns, and deviations from expected performance., • Manage property financials, including rent collection, receivables, and expense control, to optimize asset performance., • Perform regular property inspections to ensure standards for safety, appearance, and maintenance are consistently met., • Document and report all property incidents promptly, implementing appropriate risk mitigation measures., • Ensure compliance with all federal, state, and local laws, as well as applicable codes and regulations., • Promote positive resident relations by addressing concerns in a timely and professional manner., • Maintain accurate, organized, and up-to-date records., • Participate in ongoing professional development, including training courses, seminars, and industry activities., • Lead recruitment efforts, including interviewing and hiring staff as needed., • Conduct regular performance evaluations and provide ongoing coaching and feedback to team members., • Collaborate with Human Resources and the Regional Property Manager to address employee relations matters., • Prepare lease documentation and professional correspondence with accuracy and attention to detail., • Process daily bank deposits and maintain financial accuracy., • Handle confidential information with discretion and professionalism., • Prepare and submit weekly and monthly reports to the Regional Property Manager and Finance team., • Train staff on leasing strategies and monitor weekly operational performance metrics., • Ensure vacant units are prepared and ready for showing within 14 calendar days in accordance with company policy., • Maintain availability for on-call responsibilities, including after-hours emergencies, with the ability to respond promptly., • Obtain prior approval for expenses exceeding $500 from the Regional Property Manager or Regional Facilities Manager., • Secure advance approval for overtime for self and staff, except in emergency situations. To perform this role successfully, an individual must be able to execute each essential function effectively. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Education and Experience • High school diploma or GED required Communication Skills Ability to read, interpret, and apply policies, legal documents, and procedural manuals. Capable of preparing reports and communicating effectively with residents, staff, and leadership. Problem-Solving Skills Ability to assess situations, identify root causes, and implement practical solutions in dynamic environments with limited standardization. Work Environment This position operates primarily in an indoor, climate-controlled environment, with occasional exposure to outdoor conditions. Physical Requirements • Frequent standing, walking, and sitting, • Ability to bend, climb, and perform physical inspections of property areas, • Valid driver’s license, • Acceptable driving record, • Adaptability: Embraces change and new responsibilities, • Communication: Clear and effective verbal and written communication, • Technical Proficiency: Comfortable using computer systems and new technologies, • Dependability: Reliable, punctual, and accountable, • Ethics: Maintains integrity and confidentiality, • Initiative: Proactive and self-motivated, • Innovation: Open to new ideas and process improvements, • Interpersonal Skills: Builds strong working relationships, • Job Knowledge: Maintains up-to-date understanding of role requirements, • Organization: Efficient time and information management, • Problem Solving: Analytical and solution-oriented, • Productivity: Meets goals and manages workload effectively, • Quality Focus: Prioritizes accuracy and continuous improvement, • Results Driven: Goal-oriented with a focus on outcomes, • Teamwork: Collaborative and respectful team contributor