National Advanced Applications Specialist, Ultrasound Radiology
1 day ago
Boston
Job DescriptionNational Advanced Applications Specialist - Ultrasound Radiology Considering all locations in the United States with access to major airports WHO WE ARE:Boston Imaging is the US headquarters for sales, marketing, service and distribution of all Samsung digital radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives. Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier. ROLE DESCRIPTION:The National Radiology Advanced Applications Specialist plays a pivotal role in driving clinical excellence, customer satisfaction, and strategic growth within Samsung Ultrasound’s radiology business. This role serves as both a national clinical leader and strategic partner—bridging customer needs with Samsung innovation, mentoring the applications team, and ensuring that every engagement reinforces Samsung’s commitment to advancing the art and science of ultrasound.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned • Develop and maintain strong, professional relationships with key clinical and administrative personnel across strategic and national radiology accounts, • Partner cross-functionally with sales, service, marketing, and leadership teams to ensure account performance objectives and customer expectations are met or exceeded, • Provide advanced clinical applications support for large or strategic radiology product demonstrations, installations, and key evaluation sites, • Support clinical system integration, including ultrasound reporting, workflow design, DICOM configuration, and network connectivity, • Mentor and elevate the existing applications team, fostering collaboration, professional growth, and consistent clinical excellence across all regions, • Achieve assigned goals for product adoption, utilization, and strategic objectives within key radiology accounts, • Lead joint business planning with major accounts to define shared performance metrics, clinical outcomes, and milestones over one- and three-year horizons, • Proactively assess and validate customer needs, identifying opportunities to enhance imaging performance and workflow efficiency, • Collaborate with internal teams to develop customized imaging and workflow solutions that address clinical and operational requirements, • Design and deliver educational programs tailored to the needs of radiology customers, supporting ongoing clinical excellence and user proficiency, • Serve as the clinical liaison between customers and Samsung Ultrasound leadership, ensuring transparent communication of opportunities, challenges, and feedback, • Contribute to strategic account planning that drives long-term customer satisfaction, partnership growth, and brand advocacy, • Maintain high standards of customer satisfaction, ensuring all engagements reflect Samsung’s commitment to innovation and clinical performance, • Drive alignment between customer success and company objectives to support sustainable, profitable growth within the radiology segmentEDUCATION & EXPERIENCE, • BA/BS in Business Administration, Communications, Marketing, or other related discipline preferred, • 8 years of experience in Clinical Sales Required; experience with large capital equipment preferred as is business-to-business experience, • You must have a DOCUMENTABLE track record in successful selling and the ability identify and develop new business opportunities, • Strong presentation skills and the ability to perform clinical and product training to all levels of customers, • Ability to direct teams and implement successful plans, • Experience in working with key opinion leaders at a national level, • Knowledge and understanding of policies and competitive dynamics in healthcare industry, • Ability to communicate and work effectively within a shared services business model to leverage new products for market share growth, • Ability to communicate with engineers, technical support personnel, doctors, clinicians and health care professionals on issues relating to product performance, and the health care industry generally, • Experience in 3rd party reporting management, • Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment., • Must be highly motivated, possess leadership skills, and can contribute to the company’s development, • Willing to travel internationally and overnight, • Valid driving license and satisfactory driving record is mandatory, and background and drug testing (pre- and post-employment) is required, • Must be able to handle more than one project and task in unison, • Ability to act in an autonomous role with little, if any, management direction, • Must be a result oriented, team player, people person, • Budget, expense, and resource management experience required, • Customer focused and oriented, • Very detailed and organized, • Must have and exhibit excellent presentation skills in small and large groups situations, • Social media experience with YouTube, Face Book, Twitter and other web media outlets, • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hireCOMPUTER & ANALYTIC SKILLS, • You must be comfortable with technology, be able to present using a laptop computer and be able demonstrate proficiency with MS Office package, including Excel, Word, and PowerPoint, as well as Outlook, Internet Explorer, and Google Chrome., • Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable., • Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management.PHYSICAL REQUIREMENTS, • Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds, • Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear, • Must be able to sit and/or drive for long periods of time when travelling, • Must be able to stand for long periods of time (8-15 hours) for multiple days, • Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather)., • Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation, • The noise level in the work environment is occasionally very loud., • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focusCOMPETENCIES, • High attention to detail, • Understanding of terminology and ability to share and communicate effectively within the group, • Ability to organize and prioritize tasks resulting in consistent productivity, • Ability to function within and support a team environment and build strong working relationships, • Dependable and punctual, • Ability to meet accuracy and productivity goals, • Good problem solving skills, ability to evaluate situation and prioritize factors in decision making, • Self-motivated, utilize available resources for self-improvement and development