Associate product marketing manager jobs in New York, NYCreate job alerts

Full-time B-to-B Fragrance and Cosmetics Sales Representative: New York Fragrance Inc.: is a leading fragrance and cosmetics wholesale distributor, in business for over 25 years, and a substantial player within the wholesale fragrance industry, serving segments of the U.S., Canada and Europe (Worldwide.) They are a fully integrated company with internal resources dedicated to the promotion of wholesale perfume, skincare, cosmetic and hair care products. They are currently hiring internal and field-based Sales Representatives for territories worldwide. Job Requirements: • Experienced in outside sales • Polished and professional demeanor • Ability to seek leads and follow up with all potential clients • Visits business sites and cold calling • Bilingual and multilingual candidates are a plus • Experience in Microsoft Excel, Microsoft Word and an understanding of working with web based applications • Extensive background check may be required before employment. This will include drug testing pre-employment and during employment. NY Fragrance is seeking aggressive, results-oriented individuals who will be able to drive sales within a defined territory. They offer benefits with a strong incentive potential linked directly to a candidate's ability to increase business within their assigned territory. This is a salaried position that will require innovative ideas in marketing, outreach, sales and relationship management. The goal is to canvas, solicit and generate leads from discount chain stores, large and small wholesalers as well as regional wholesalers. This relationship requires planning, face to face meetings with buyers, establishing relationships, reviewing buying programs, establishing proper logistical support, and helping suppliers to meet their needs in both fragrances and health and beauty aid products. Salary and benefits: The primary location of the B-to-B Sales Representative will be in the New York Fragrance Inc.'s main office, with potential field work to attend business networking events, trade shows and meet with existing customers base, as well as soliciting new business in their setting. Trade shows are primarily held in New York, Las Vegas, Florida, overseas, and other locations. Base salary of $20,000 to $25,000 annually with commission potential exceeding $80,000 to $180,000 annually. Two weeks paid vacation and 5 sick days. Travel expenses associated with attending shows will be covered by New York Fragrance Inc.; time spent by sales personnel at the shows will be compensated on a normal basis. New team members will be evaluated every 3 months; individuals will also receive increased salary incentive based on performance. Virtual Online Sales Person: Job type: Full-time/part-time Description: There are millions of new customers looking for beauty products every day. NY Fragrance Inc. is looking for individuals who wish to sell on Amazon or eBay using NYF as their personal procurement center. There are always new market places popping up!

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

Sales and Wholesale coordination: Coordination of sales campaigns in the showroom Conducting sales appointment during markets Development of strategic commercial plans by brand Management of specific customer requests Integration of collections on B2B platforms Development of the client portfolio for the U.S. market Organization and participation in trade shows Forecasting and budgeting by brand and client Sales data analysis and preparation of end-of-season reports Follow-up on deliveries, invoicing, and payments Showroom organization: Organize and maintain the showroom Set up collections in the showroom Assist with merchandising Maintain a comprehensive understanding of all collections to effectively represent the brands. Customer service: Welcome customers to the showroom Follow up on special customer requests (e.g., product labeling, pricing, collection information, shipping) Proactively schedule and manage showroom appointments Trade show preparation: Assist in the planning and preparation of trade shows Your profile: Previous wholesale experience required You have an interest in and understanding of the luxury and fashion industry You are proficient with the PACK OFFICE You are organized, detail-oriented, and eager to learn You thrive in a small, international team and wish to grow within a dynamic company Proficiency in French is a plus You must be able to work legally (US citizen or green card holder)

Overview We are a local, family-owned business seeking a motivated and customer-oriented bilingual (English & Spanish) Retail Sales Associate to join our team. In this role, you will play a crucial part in delivering exceptional service to our customers while assisting them with their shopping needs. You will be responsible for maintaining a welcoming environment, managing transactions, and ensuring that our store runs smoothly. Experience with Toast POS is preferred, and candidates should be comfortable working near the food prep area. If you have a passion for sales and enjoy working in a dynamic retail setting, we would love to hear from you. Responsibilities Greet customers warmly and provide assistance with product selection. Operate the cash register efficiently, handling cash and credit transactions accurately. Maintain knowledge of current promotions and sales to effectively communicate with customers. Assist in inventory management, including restocking shelves and organizing displays. Provide excellent phone etiquette when handling customer inquiries or concerns. Utilize basic math skills for cash handling and retail math calculations. Collaborate with team members to achieve sales goals and enhance the overall shopping experience. Supervise junior staff as needed, ensuring adherence to store policies and procedures. Be willing to work near the food prep area as part of daily duties. Experience Previous experience in a grocery store or retail environment is preferred but not required. Bilingual (English & Spanish) is required to effectively communicate with our diverse customer base. Familiarity with Toast POS or other point-of-sale systems is preferred. Strong communication skills to effectively interact with customers and team members. Familiarity with cash handling procedures and experience operating a cash register is advantageous. Basic math skills are essential for managing transactions accurately. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are key attributes for success in this role. Join our family business as we strive to provide an outstanding shopping experience for our customers! Job Type: Part-time Pay: From $17.00 per hour Benefits: Employee discount Flexible schedule Shift: Day shift Work Location: In person

NOTE: This position requires fluency in American Sign Language (ASL). Deaf and hard-of-hearing candidates are highly encouraged to apply. About Us ICS stands as a beacon of inclusivity, accommodating the accessibility needs of the Deaf, Blind, and Non-English Speaking communities both domestically and globally. Central to our ethos is bridging linguistic and cultural barriers with bespoke, ethical, and cost-effective accessibility solutions, fostering genuine inclusion in the communities we serve. Location & Schedule - Must be located within 1-hour commute of our primary office (ZIP: 10027) - Minimum 20 hours per week (flexible schedule) - Opportunity for additional hours based on performance and service volume Primary Responsibilities: ❖ Studio Management ➢ Set up and maintain professional studio equipment including lighting, background, and camera systems ➢ Coordinate talent scheduling and studio access ➢ Manage studio productions to ensure timely deliverables and adherence to timelines ➢ Provide professional guidance and feedback to studio talent ➢ Collaborate with the Accessible Media Services (AMS) Coordinator on project requirements ➢ Submit recorded productions to the AMS Coordinator ➢ Assist with post-production editing (preferred) ❖ Marketing Assistant ➢ Write professional content for blogs, website, and email campaigns ➢ Create and edit videos ➢ Provide captioning for both English and ASL content ➢ Draft detailed image and video descriptions for accessibility ➢ Design graphics and marketing materials Equal Opportunity We are an equal opportunity employer committed to building an inclusive workplace environment. Priority consideration will be given to Deaf and hard-of-hearing applicants. Required Qualifications - Associates Degree or higher in a related field of study - Minimum 1 year experience in studio management - Fluency in American Sign Language (ASL) and written English - Proficiency in Adobe, Canva, and Blackmagic Design (or similar media editing software) - Strong organizational and time management skills - Detail oriented and feedback driven - Excellent communication abilities in both ASL and written English Preferred Skills - Experience with Canva - Familiarity with Google Workspace - Comfort with on-camera appearances for social media content - Video editing experience - Captioning experience Physical Requirements - Ability to access studio located on 3rd floor via stairs (no elevator access) - Capability to set up and manage studio equipment (20 lbs. maximum) Compensation & Benefits - Starting pay: Commensurate with experience - Benefits package includes: Health Reimbursement Account (HRA) - o 401(k) - o Paid Time Off (PTO) - o Commuter Benefits - Flexible working hours - Casual work attire - Growth opportunities - Relaxed atmosphere - 100% New majority team How to Apply Interested applicants should submit their resume and any samples of their marketing and/or studio production work. We look forward to hearing from you!