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Job Description Automotive Service Advisor – Gillman Subaru Southwest 10565 West Sam Houston Parkway South Houston, TX 77099 We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Responsibilities • Greet service department customers promptly and courteously—attitude is everything!, • Listen to customers and clearly translate repair needs to techs, • Upsell additional services using low pressure, high integrity methods, • Provide accurate repair/maintenance estimates, • Adhere to policies on vehicle care and operation, • Follow up on each repair and keep customers informed of progress, • Sell and manage extended warranties, • Inspect repair quality and ensure all work is complete, • Notify customers when vehicles are ready for pick up, • Review and explain repairs and associated costs with customers, • Handle minor customer concerns and complaints, • Keep Service Manager informed of all problems and potential problems Compensation is based on experience and commensurate with Fortune 500 companies Requirements Must be eligible to work in the US Must pass pre-employment screening to include MVR, drug test, and criminal background check UCS experience a plus Subaru experience a plus Benefits • Medical/Dental/Vision/Life, • 401(k) with company match, • Employee discounts, • Paid vacation, • Drug Free work environment Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 80 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Nissan, Chevrolet, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 80 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Description Service Advisor - Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up. On a typical day, this will include: • Upselling additional services using low pressure, high integrity methods, • Providing accurate repair/maintenance estimates, • Adhering to policies on vehicle care and operation, • Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up, • Reviewing and explaining repairs and associated costs with customers, • Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues, • Competitive compensation, • A great working environment where you’ll be supported by a team of professionals, • Medical, Dental & Vision Insurance, • 401K Retirement Savings Plan, • Vacation, • Discounts on vehicle purchases, • Advancement opportunities for high performers, • Outstanding customer service skills, • A positive attitude Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet,GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence. If you’re looking for a rewarding career using your outstanding customer service skills, apply today.

Job DescriptionDescription: ZT Automotive is seeking a detail-oriented and efficient Warranty Booker to support our growing Warranty Operations team. This role is responsible for ensuring the accurate and compliant booking of repair orders (ROs) in CDK. The ideal candidate will possess exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities while maintaining compliance with OEM and company policies. This position plays a key role in maintaining accuracy, accountability, and timeliness in warranty claim processing across all brands. Requirements: • Review repair orders for accuracy, ensuring concern, cause, and correction are properly documented., • Verify technician punch times, parts usage, and job lines for compliance with manufacturer and company policies., • Accurately book compliant repair orders in CDK., • Verify criteria required by the manufacturer., • Communicate with Service Managers, Service Advisors, Technicians, and Parts Departments to resolve missing or incomplete information., • Maintain an organized workflow to ensure daily and end-of-month deadlines are met., • Complete all required manufacturer and internal training to stay current on policies and warranty expectations., • Keep informed of all factory recalls and bulletins., • Maintain a professional appearance and a neat work area., • Minimum 2 years of dealership experience preferred., • Strong understanding of warranty processes and documentation requirements., • Experience with CDK is strongly preferred., • High attention to detail with the ability to manage multiple priorities and deadlines., • Excellent communication and organizational skills., • Ability to work independently and manage competing priorities.

Job DescriptionJoe Myers Toyota is seeking EXPERIENCED SERVICE ADVISORS. We are a high volume Dealership with a desire to serve our customers, and maintain a professional team. If you have prior automotive experience and have verifiable Customer Satisfaction we want YOU!Join a team where you can grow your career with training and advancement opportunities. We offer high earning potential and a comprehensive benefit plan that includes health, dental and vision coverage, life insurance, 401k with matching, holiday and vacation pay. Responsibilities • Actively listening to customers' needs, Understanding and recommending maintenance needs of their vehicle, • Opening repair orders (ADP preferred however not required) setting expectations and estimating time and cost, • Be the face of the Dealership within the Service Department to drive retention, • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer., • Answer technical questions about vehicle problems, warranties, services, and repairs.Qualifications, • PREVIOUS DEALERSHIP EXPERIENCE, • Superior communication and time management skills, • Professional, well-groomed personal appearance, • Consistent record of service and sales success, • Strong record of positive customer satisfaction results, • Team oriented and self-motivated with ability to work with little supervision Come be a part of our winning team where your success is our success! Apply online today! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Subaru of Clear Lake is seeking a highly motivated, professional and customer focused Bilingual Sales Associate to join our successful and growing team. Fluency in both English and Spanish is required. Applicants who are not fully bilingual will not be considered. This is an exceptional opportunity for an experienced sales professional or a driven individual ready to build a rewarding automotive career with a respected dealership that values performance and integrity. Qualifications • Must be fully bilingual in English and Spanish, • Sales experience preferred, automotive experience a plus, • Strong communication and closing skills, • Professional appearance and positive attitude, • Self motivated with a strong work ethic, • Valid driver license and clean driving record Responsibilities • Assist customers throughout the vehicle purchase process in both English and Spanish, • Build lasting relationships with new and repeat clients, • Present and demonstrate Subaru vehicles with confidence and professionalism, • Follow up with leads and maintain a strong client pipeline, • Deliver a superior customer experience from first contact through delivery Compensation • Aggressive commission structure with uncapped earning potential, • Signing bonus based on experience, • High income opportunity for top performers Why Join Subaru of Clear Lake • Strong showroom traffic and consistent internet leads, • Established, trusted brand with a loyal customer base, • Supportive leadership and team environment, • Ongoing training and professional development, • Advancement opportunities within a growing organization If you are bilingual, driven to succeed, and ready to be rewarded for your performance, we invite you to apply today and join the team at Subaru of Clear Lake. Benefits: In addition to career-long personal development, our associates enjoy a number of benefits, including: • Full health benefits (medical, dental & vision), • Company Paid Life Insurance, • VAC & Holiday Pay, • 401k Retirement savings plan with company match, • Employee discounts, • Drug Free Work Environment Since 1938 and with over 80 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction. Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Kingwood & Rosenberg representing Mazda, Acura, Honda, Chevy, Volkswagen and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Description Sales Consultant – Automotive If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers. Job Responsibilities • Understand and implement dealership sales process, • Own every aspect of the sales process (from new client prospecting to vehicle delivery), • Present and demonstrate inventory, • Review, update and manage daily inventory reports, • Create and execute strategies for increasing market share, • Prepare and review monthly plans with sales leadership, • Maintain Customer Service Index, Gross Average and monthly units to dealership standards, • Remain up-to-date on products, market trends and certification Experience, education and prior sales training are a PLUS. Benefits Offered • Medical, • Dental, • Vision, • 401(k) with Matching, • Basic Life Insurance, • Accident & Critical Illness Insurance, • Paid Training If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Apply Today!

Job Description Company Overview We are a well established, family owned automotive organization with a long history of serving our community with integrity and a strong commitment to customer satisfaction. Our team is growing, and we are currently looking for a full time Billing Clerk and Deposit Clerk to join our accounting department. Position Title Billing Clerk and Deposit Clerk Full Time Position Summary This role supports the accounting team by handling daily deposits, billing processes, and transaction postings. The ideal candidate is detail oriented, organized, and comfortable working in a fast paced environment with deadlines. Key Responsibilities Pull and post daily bank deposits for Service, Parts, and Finance Maintain and reconcile deposit schedules daily Pull and post credit card transactions for Service, Parts, and Finance Maintain and update credit card schedules and related notes Review and verify deals for compliance using internal checklists Post vehicle sale transactions to the accounting ledger Prepare check requests for trade payoffs Send contracts and payoffs to lenders Maintain and update notes on billing related schedules Verify rebates on deals and process rebates through the appropriate manufacturer portal when required Process weekly floorplan payments and loans Handle incoming calls related to billing inquiries Assist with verifying daily Service and Parts tickets when needed Maintain a professional appearance and organized work area Comply with federal, state, and local laws as well as company policies related to safeguarding information Perform other duties as assigned Education and Experience At least one year of accounting experience required Dealership accounting or administrative experience preferred but not required Strong attention to detail and organizational skills Ability to meet deadlines and manage multiple tasks Comfortable using computers, spreadsheets, and a calculator Working knowledge of Word and Excel Willingness to learn internal systems Requirements Professional demeanor and dependable work ethic Must be legally authorized to work in the United States Ability to pass pre employment background check, motor vehicle report, and drug screening Self motivated and willing to go above expectations Benefits Competitive compensation Medical, vision, dental, and life insurance for full time employees Paid time off for full time employees 401k with company match for eligible employees Free Degrees @ Work Drug free workplace Equal Opportunity Employer If you are organized, reliable, and ready to grow within a stable and supportive environment, we encourage you to apply.

Job Description The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces 11 years in a row! We currently have an opportunity available for a Quick Lube Service Technician at our Gillman Honda South. Qualified candidates will share our passion for great customer service and have a drive to go above and beyond the minimum standard. Quick Lube Service Technician The Quick Lube Service Technician will be responsible for performing maintenance on vehicles. Pay up to $53,000 a year depending on performance. Job Responsibilities: • Drain oil from crankcase and refill with required amount of oil, • Performs multipoint inspection, • Advises service consultant of additional work needed, • Inspect condition of fluids for potential replacement, • Check air pressure of tires and set to factory specifications, • Add water to radiator and battery, • Inspect all vehicles for additional repairs needed, • Demonstrates behaviors consistent with the company's vision, mission and values in all interactions with customers, co-workers and suppliers, • Adheres to all company policies, procedures and safety standards, • Must meet company's requirements for employment, • Ability to read and comprehend written instructions and information, • Some basic knowledge in all aspects of maintenance, • Must have a valid driver's license, • Must have basic wrench set and impact wrench, • Tool box to hold tools, • Ability to drive manual transmission vehicles, • Prior experience as a technicians helper or apprentice, • Exposure to inclement weather, • Ability to operate an automobile, • Prolonged periods of standing, stooping and bending, • Exerting 20 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently and/or greater then 10 pounds of force constantly to move objects, • Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and /or pulling of materials Benefits: • On the job training by Team Leader, • Medical/Dental, • 401(k), • Drug Free work environment, • E.O.E Company Overview Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 14 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Acura, Honda, Nissan, Chevrolet, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Description Sales Consultant If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers. Job Responsibilities • Understand and implement dealership sales process, • Own every aspect of the sales process (from new client prospecting to vehicle delivery), • Present and demonstrate inventory, • Review, update and manage daily inventory reports, • Create and execute strategies for increasing market share, • Prepare and review monthly plans with sales leadership, • Maintain Customer Service Index, Gross Average and monthly units to dealership standards, • Remain up-to-date on products, market trends and certification Experience, education and prior sales training are a PLUS. Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Six figure earning potential. *Guarantee includes all commission and bonuses. Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: • Full health benefits (medical, dental, vision, life), • 401k Retirement savings plan with company match, • Employee discounts, • Drug Free Work Environment, • Equal Opportunity Employer Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction. Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job DescriptionRequisition Title: Customer Service Case Manager (049NR) US-TX-HoustonDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Case Manager working on-site in Houston, TX, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Customer Service Case Manager will work with customers to earn and retain their loyalty by showing the appropriate empathy and resolving their concerns in the fastest and most pleasant means possible. They will also resolve a range of concerns by carefully listening to the customer and leveraging skills learned during training, combined with knowledge base tools to ensure their questions are answered and that they have a positive view of our client’s brand throughout the case management process. During a Typical Day, You’ll • Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolution, • Act as a resource for all product knowledge and service support, • Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner, • Act as a liaison between the customer, service support, and dealership by following up to ensure customer satisfaction, • Be responsible for handling inbound customer calls in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs, • Be responsible for handling emails, • Exhibit strong follow-up and organizational skills in both verbal and written communication, • Be responsible for resolving customer issues using all available resources, including dealers (i.e., Service Personnel, Subject Matter Experts (SMEs), Leadership, and Field Service Engineers), • Return all email and voice mail messages promptly and follow up with customers and dealers as committed, • Be responsible for documenting all customer interactions, • Use applicable customer satisfaction tools to resolve customer issues - tools include financial assistance, service plans, payments, and maintenance plans, • Meet specified goals as set forth by management, • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth, • Work as a team player – assist other team members when in need of support, • Perform other duties as assigned, • Handle Case Management, which includes:, • Practical application of time management is critical, as specialists will focus on handling cases from initial concern to resolution, • Specialists will be trained on processes that include understanding local laws Specialists will need to handle cases within the client’s established timeline • Successful agents in this role will utilize resources, including an on-site Knowledge Base, Dealerships, local resources, and Tech SMEs for case progression, • High school diploma required; Associate or bachelor’s degree preferred, • Two (2) years of experience in a Customer Relations Contact Center or hospitality industry, • Experience in a luxury field (hospitality or brand product) is a plus, • Knowledge of the automotive industry is a plus, • High level of trust and integrity, • Strong verbal and written communication skills, • Detailed listening skills, • Strong customer service, interpersonal, and relationship-building skills, • Time management and the ability to prioritize projects and customer needs, • Conflict resolution skills – listen to the customer, • Exercise good service and business judgment with the end goal of customer satisfaction, • Excellent English language, oral and written, with grammatical knowledge and etiquette, • Ability to sway the opinion of others through verbal and/or written correspondence, • Ability to work calmly under pressure, • Displays professionalism in demeanor, language, and appearance, • Ability to blend personality with a professional demeanor to provide the customer with a comfortable conversation, • Use of technology for product resourcing to resolve customer issues, • Ability to work through multiple computer screens, • Typing Skills (minimum 30 words per minute), • Knowledgeable in Microsoft Office, Email, and Texting, • Experience with Microsoft Dynamics (Customer Contact system) is an asset, • Must be able to interact with all internal and external departments and contacts, • Pay rate of $19.50 per hour, • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College) In this role, the Customer Service Case Manager is the single point of contact for the customer, taking both initial inbound calls and managing those related cases. The Customer Service Case Manager will liaise with our clients, dealerships, and subject matter experts as needed to resolve cases as quickly as possible. The Customer Service Case Manager is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty. The Customer Service Case Manager may receive general inquiry calls, which they will attempt to address or warm transfer to a tier-1 Customer Service Representative as needed. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. The Customer Service Case Manager is responsible for meeting expected customer service levels and achieving Customer Experience objectives relative to their after-call and after-case customer survey scores. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Job Description Service Advisor – Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. 3+ years of experiance prefered, Reynolds and Reynolds experience a plus. Job Responsibilities • Greet service department customers promptly and courteously—attitude is everything!, • Listen to customers and clearly translate repair needs to techs, • Upsell additional services using low pressure, high integrity methods, • Provide accurate repair/maintenance estimates, • Adhere to policies on vehicle care and operation, • Follow up on each repair and keep customers informed of progress, • Sell and manage extended warranties, • Inspect repair quality and ensure all work is complete, • Notify customers when vehicles are ready for pick up, • Review and explain repairs and associated costs with customers, • Handle minor customer concerns and complaints, • Keep Service Manager informed of all problems and potential problems, • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: • Full health benefits (medical, dental, vision, life), • 401k Retirement savings plan with company match, • Employee discounts, • Drug Free Work Environment Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction. Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Description The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces 11 years! We currently have an opportunity available for a New Vehicle Sales Consultant. Qualified candidates will share our passion for great customer service and have a drive to go above and beyond the minimum standard. New Vehicle Sales Consultant The New Car Sales Consultant will assist clients in the purchase and ownership experience while providing an excellent level of service. • Prospects for new clients, • Accountable for departmental performance standards; “Customer Service Index”, “Gross Average”, and vehicles sold, • Has proper knowledge of products, market trends, and certifications, • Reviews, updates and manages inventory reports daily, • Own every aspect of the sales process (from new client prospecting to vehicle delivery), • Creates and executes strategy for increasing market share, • Completes all aspects of the sales process including delivery of the vehicles Experience, education and training a PLUS Must be eligible to work in the US and pass pre-employment screening to include MVR, drug test, and criminal background check Must have sales license (where applicable) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Benefits: • Medical/Dental/Vision/Life, • 401(k) with company match, • Paid vacation, • Employee discounts, • Drug Free work environment, • E.O.E Company Overview Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 80 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 80 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Description We're Growing!!! Team Gillman Mazda has immediate openings for Sales Professionals! One of the most highly respected Family owned Groups in the Greater Houston area is looking for a Car Sales Professional, with an energetic personality! We are a fast growing dealership that offers the opportunity to be a top earner. This is a full-time position offering a competitive pay structure. We set you up for success. This is not a job, this a career! Prior experience in auto sales is NOT required. If you are seeking an opportunity with unlimited earning potential, and interested in being part of a winning team, great culture, and the opportunity to grow, then Team Gillman Mazda is the right place for you! If you are a high energy person, ambitious, driven, with a positive attitude, and a clear focus on maintaining high customer service standards…this is the place for you! We're looking for: • A strong desire to succeed., • Goal Oriented, • Customer Focused, • Great communication skills, • Self Motivated, • Social Media Savy, • Detail Oriented, • Team player mentality Job Responsabilities/Requirments: • Manage incoming customers while proactively pursuing additional customer leads, • Schedule appointments, • Steady work history and the commitment to starting a new career, • Outgoing personality with expertise at developing relationships (i.e., a “people person"), • Basic computer, email, and internet proficiency, • Excellent appearance, verbal/written communication, strong negotiation, and presentation skills, • Must possess the ability to ask for the sale and follow through, • Saturday availability is needed as well as some evening hours, • Valid U.S. Driver's license with minimum of 3 years driving, • Competitive pay-plan, • Paid Time off, • Health, Dental and Vision plans with company contribution, • Retirement plan with company match, • Employee vehicle purchase program, • Service and Parts employee pricing, • Advancement Opportunities

Job DescriptionCompany Description If you are looking for a powersports dealer with an amazing selection that always puts customers first, look no further than Team Mancuso Powersports Southwest. Our dealership in Houston, Texas is packed full of quality new and pre-owned motorcycles, ATVs, personal watercraft, and cargo trailers. Pair that with friendly staff that is always ready to go above and beyond for our customers, and you have the perfect place to purchase powersport vehicles. We also offer a range of other services, including maintenance and parts ordering. If you live in a nearby community like Galveston or Sugar Land, you’ve probably already heard the glowing reviews, so take the time to check us out. Job Description We are seeking a passionate and driven BMW Motorrad Sales Specialist to join our team. This role is perfect for someone who lives and breathes motorcycles, delivers exceptional customer experiences, and takes pride in representing a premium brand. As a BMW Motorrad Sales Specialist, you will be the face of BMW Motorrad—guiding customers through their journey from first inquiry to long-term ownership. Duties and Responsibilities: • Deliver a premium, consultative sales experience aligned with BMW Motorrad brand standards, • Actively engage customers to understand their riding needs, lifestyle, and preferences, • Present and demonstrate BMW Motorrad motorcycles, accessories, and apparel, • Manage the full sales cycle: lead follow-up, test rides, financing coordination, and delivery, • Achieve and exceed individual and dealership sales targets, • Maintain accurate customer records and sales documentation, • Build long-term relationships to encourage repeat business and referrals, • Stay up to date on BMW Motorrad products, technology, and promotions, • Previous sales experience (motorcycle, automotive, or premium retail preferred), • Strong passion for motorcycles and the BMW Motorrad brand, • Excellent communication and interpersonal skills, • Customer-focused mindset with a professional, confident approach, • Self-motivated, results-driven, and comfortable working in a target-based environment, • Valid in state motorcycle and car driver’s license (or willingness to obtain motorcycle license), • Full benefits options including health, dental and 401k, • Cohesive team environment, • Career growth potentialQualifications, • High school diploma or the equivalent., • Valid in-state driver’s license., • Professional personal appearance., • Excellent communication skills., • Ability to sell a minimum quota according to dealership standards. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: We’re looking for a coachable, motivated Internet Sales Representative who knows how to work leads, follow a process, and improve with feedback. This role is ideal for someone who may not know everything yet—but is willing to learn, execute, and get better every day. You’ll be working closely with management and sales leadership, so the ability to take direction, adapt quickly, and maintain professionalism is critical. Responsibilities • Handle internet leads via phone, text, and email, • Set and confirm appointments, • Follow up consistently and professionally, • Maintain accurate CRM activity, • Automotive or internet sales experience preferred, • CRM experience a plus Compensation & Benefits • Competitive pay plan based on performance, • Employee discounts, • 401(k), • Health, dental, and vision insurance, • Opportunity for growth within the dealership

Job DescriptionDescription: About the Role We are seeking a highly analytical and detail-oriented Fixed Operations Analyst to join our team. In this role, you will be responsible for delivering data-driven insights that drive performance across our fixed operations departments — including service, parts, and body shop. You will leverage your Qlik expertise to build, manage, and maintain enterprise-level dashboards and reporting solutions that empower leadership to make informed decisions. Key Responsibilities • Design, develop, and deploy Qlik Sense and QlikView applications from the ground up, including data modeling, scripting, and front-end visualization., • Manage the full Qlik environment: server administration, user access controls, security rules, licensing, and performance optimization., • Serve as the internal Qlik subject matter expert, providing guidance and training to stakeholders and business users., • Analyze fixed operations KPIs including effective labor rate (ELR), parts gross profit, technician productivity, and customer pay vs. warranty performance., • Develop standardized reporting packages and ad hoc analytical outputs for department heads and executive leadership., • Collaborate with fixed ops managers to identify data gaps and implement process improvements backed by data insights., • Monitor data pipeline integrity and troubleshoot ETL issues, ensuring the accuracy and timeliness of all reports., • Maintain data governance documentation, including data dictionaries, source mapping, and refresh schedules., • Partner with IT to ensure seamless integration between Qlik and source systems such as DMS platforms (e.g., CDK, Reynolds & Reynolds, Dealertrack)., • Track and report on departmental trends, flagging anomalies and providing actionable recommendations. What We Offer • Competitive base salary commensurate with experience., • Comprehensive health, dental, and vision insurance., • 401(k) with company match., • Generous PTO and paid holidays., • Ongoing professional development and Qlik certification support., • A collaborative, data-forward culture that values innovation and continuous improvement. Requirements: Required Qualifications • 2+ years of hands-on experience with Qlik Sense and/or QlikView, including end-to-end application development., • Demonstrated experience in Qlik server setup, configuration, and ongoing environment management., • Proficiency in QlikView/Qlik Sense scripting (load scripts, set analysis, aggr functions, etc.)., • Strong understanding of fixed operations within an automotive dealership or similar environment., • Experience with data modeling, ETL processes, and connecting to multiple data sources (SQL, Excel, ODBC, REST APIs)., • Solid analytical and problem-solving skills with the ability to translate complex data into clear business narratives., • Advanced proficiency in Microsoft Excel and working knowledge of SQL., • Excellent verbal and written communication skills; comfortable presenting to senior leadership. Preferred Qualifications • Qlik Sense or QlikView certification (Business Analyst, Data Architect, or System Administrator)., • Experience with automotive DMS systems (CDK Global, Reynolds & Reynolds, Dealertrack)., • Familiarity with Qlik NPrinting for automated report distribution., • Background in service operations, parts management, or dealer group analytics., • Experience with cloud platforms (AWS, Azure) and modern data warehousing concepts.

Job DescriptionDescription: ZT Automotive is a fast-growing, customer-focused automotive dealership dedicated to delivering exceptional service and a smooth buying experience we are looking to add qualified Billing/Inventory Administrators to our team. • Review each deal for compliance with Federal, State and City Laws, • Review each deal for compliance with Corporate Policies and Procedures, • Post each deal which met compliance requirements into proper accounting journals, • Process and collect all paperwork to prepare for Trade-in payoffs, • Properly review and post sales commission, • Process Unwind/Back out deal postings, • Perform schedule maintenance on Inventory, We-Owe and Factory program schedules, • Process all check requests needed for each deal., • Maintain New & Used Vehicle Inventory Files, • Maintain Wholesale & Dealer Trade, • Process Daily New & Used Inventory Transactions, • Process Daily Wholesale & Dealer Trade Transactions, • Process Auto Exchange Deal Transactions, • Perform Intercompany Accounting Reconciliation Requirements: • Previous dealership, automotive office, or accounting experience preferred, • Strong attention to detail and accuracy, • Excellent organizational and time-management skills, • Proficiency with computers, CDK, and Microsoft Office (Excel especially), • Ability to work independently and handle multiple deadlines, • Strong communication skills and a proactive problem-solver, • Must be able to work extended hours at month-end

Job DescriptionDescription: Lube Technician We are seeking Certified or Higher Technicians! Helfman Dodge I-10 is one of the largest automotive retailers in Houston, Texas, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. Family-Owned and operated for over 50 Years, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. The Base technician possesses a general mechanical knowledge of all basic systems of a vehicle and the ability to follow the direction of supervisors and/or service publications to perform work satisfactorily. What are the day-to-day responsibilities? • Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership, • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards, • Follow factory and dealership repair procedures when performing warranty work, • Participate in service technician training programs, • Become familiar with the latest bulletins, service manuals and other service publications, • Participate in all in-dealership service training activities, • Attend manufacture sponsored service training courses, • Record cause of failure and a description of work done accurately and clearly on all repair orders, • Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information, • Request parts from the parts department as necessary, • Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work, • Competitive compensation and 401k matching, • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) Job Type: Full-time Pay: $18.00 - $25.00 per flat rate hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Life insurance, • Paid time off, • Professional development assistance, • Referral program, • 8–10-hour shift, • Monday to Friday, • Bonus opportunities Work Location: In person Requirements: What are the requirements for this job? • High School diploma or equivalent, • Ability to read and comprehend written instructions and information, • General mechanical skills, • Must have a valid driver's license, • Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely, • Ability to operate an automobile

Job DescriptionDescription: ELEVATE YOUR CAREER AT RIVER OAKS CHRYSLER JEEP DODGE RAM Are You an Experienced Technician Looking for More? We’re seeking skilled and motivated technicians who are ready to bring their expertise to a dealership that values hard work, precision, and dedication. Why River Oaks Chrysler Jeep Dodge Ram? We’re committed to providing our technicians with an environment where their skills are recognized, their efforts are rewarded, and their careers can thrive. We’re not just another shop—we’re a community where your experience matters. What We Offer: · Top Industry Pay—We believe in rewarding experience and skill with competitive compensation. · Comprehensive Benefits—Including medical, dental, vision, life, and disability insurance. · 401K with Company Match—Plan for your future with our retirement savings plan. · Flexible Hours—Work-life balance is important, with weekends required as needed. · Career Advancement Opportunities—We promote from within and support your growth. · Employee Discount Program—Enjoy savings on vehicles and services. · Team-Oriented Environment—Work alongside a supportive group of professionals who respect your expertise. Your Role: · Perform routine maintenance such as oil changes, tire rotations, battery installations, and more. · Diagnose and troubleshoot a wide range of vehicle issues with precision and efficiency. · Communicate with customers and service advisors to provide accurate estimates and updates. · Conduct repairs and test drives to ensure vehicles meet our high standards. · Ensure all work meets state requirements for emissions and safety. · Keep detailed records of your work and maintain a clean, organized workspace. · Participate in ongoing training to stay up-to-date with the latest automotive technologies and practices. What We’re Looking For: · Experienced Technicians—A minimum of 3 years in automotive repair at a CJDR dealership. · Professionalism—A valid driver’s license and the ability to pass a background check are essential. Who We Are: River Oaks Chrysler Jeep Dodge Ram is a family-owned dealership with deep roots in the community. We’ve built our reputation on trust, quality, and a commitment to our customers and employees. As we continue to grow, we’re looking for experienced technicians who are ready to join a team that values their contributions and supports their professional growth. Ready to Make a Change? If you’re an experienced technician seeking a dynamic and rewarding work environment, we’d love to hear from you. Apply today and discover what it’s like to work with a team that truly values your expertise and dedication at River Oaks Chrysler Jeep Dodge Ram. Job Type: Full-time Pay: $30,000.00 - $150,000.00 per year Experience: · Powertrain: 3 years (Required) · Vehicle maintenance: 3 years (Required) · Automotive Technician: 3 years (Required) License/Certification: · Driver's License (Required) Ability to Relocate: · Houston, TX 77098: Relocate before starting work (Preferred) Requirements:

Job Description Master Service Technician – Automotive Do you thrive in a fast-paced environment? Do problem-solving and customer service get your engine revving? Let your mechanical knowledge, technical expertise and outstanding attitude take your career to new heights as a master service technician on our exceptional team. We are looking for a leader who can mentor other technicians, diagnose and perform repairs quickly and efficiently, and clearly communicate with customers and service consultants. Job Responsibilities • Determine and discuss vehicle issues, current work and future needs with customers and service advisors., • Diagnose, maintain and repair automotive systems., • Perform quality inspections, including test drives, of vehicles prior to returning them to customers, • Communicate directly with service advisors to keep customers informed of any additional service needs and provide an estimate for any new repairs. Compensation is based on experience and commensurate with Fortune 500 companies. Job Requirements At our dealership, master technicians are determined and persistent problem solvers who are expected to maintain a comprehensive understanding of the latest automotive technologies. Education and/or Experience High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience. Certificates, Licenses, Registrations Operator Driver's License & State Inspection License Benefits Offered • Medical, • Dental, • Vision, • 401(k) with Matching, • Basic Life Insurance, • Accident & Critical Illness Insurance, • Paid Training If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Apply Today!

Job Description Quick Lube Technician If working on cars gets your gears moving, we’re ready to accelerate your career. As a Quick Lube Technician, you’ll start by inspecting and lubricating vehicles quickly and thoroughly. We’ll provide you with the training and expertise to ensure you’re running optimally. With a little elbow grease, your career can go from zero to one hundred before you know it. At our dealership, the door is always open. And so are your options. The Compensation: • A great working environment where you’ll be supported by a team of professionals, • Medical, Dental & Vision Insurance, • 401K Retirement Savings Plan, • PTO, • Discounts on vehicle purchases, • The capability to read/comprehend written instructions and information, • Familiarity with all aspects of automotive repair/maintenance, • A valid driver’s license and be able to operate manual transmissions, • Prior experience as a technician’s helper or apprentice would be highly desirable, • Effective communication and interpersonal skills, • The capacity to stand, stoop, bend, and lift up to 50 pounds, • Work in the seated position for long periods while operating controls with arms and legs., • Performing multipoint inspections and communicate additional service/repair needs to service advisors, • Servicing universal joints, grease fittings, and steering knuckles using grease guns, • Inspect fluid levels in steering gears, power steering reservoirs, transmissions, differentials, rear axle housings and shackles, • Checking tire pressure, adding water to radiators, and replacing oil and air filters, • Lubricating moving parts with specified lubricants, • Draining oil from crankcases and refilling with oil Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction. Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job DescriptionSalary: Our Central Houston Nissan Dealership is hiring for Service Technicians! Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes: • Paid Holidays., • Paid Vacation., • Medical Insurance., • Dental Insurance., • Vision Insurance., • Company Paid Life Insurance and AD&D., • 401(k) with Company Match., • Wellness Program., • Employee Assistance Program., • Vehicle Purchase and Repair Perks., • Competitive Pay Rate., • Steady Workflow Job Summary: A ServiceTechnician, fixes, inspects, and maintains cars, trucks, SUVs and other vehicles. Main duties include using tools to identify and diagnose potential issues with a customers vehicle, explain problems with the vehicle to the customer and perform maintenance on the vehicles to fix or prevent them from future breakdowns or issues. Duties/Responsibilities: • Perform routine maintenance and other tasks in a fast-paced environment., • Repair brake and steering systems., • Diagnose and repair electrical and electronic systems., • Replace or repair transmissions and fuel components as needed., • Repair cooling components and systems including air conditioners and engine cooling., • Perform emissions inspections, safety checks and similar state-regulated vehicle examinations., • Produce legible and accurate paperwork reflecting work performed., • Must read, interpret, and transcribe data in order to maintain accurate records., • Maintain inventory and order supplies as needed., • Maintain a clean, safe working environment. Required Skills/Abilities: • Understanding of automotive systems., • Ability to use the diagnostic equipment and tools including power tools., • Willingness to learn with hands-on training., • Ability to maintain a professional appearance., • Ability to provide friendly customer service. Education and Experience: • Automotive and engine repair experience or auto mechanic training preferred., • Working knowledge of state inspection guidelines, particularly those concerning emissions and safety, is advantageous., • High school diploma or equivalent preferred., • ASE certifications required. Physical Requirements: • May lift objects that weigh as much as 50 lbs., • Good hand-eye coordination., • Prolonged periods of standing., • Frequent reaching, bending, squatting, pulling and lifting. Supervisory Responsibilities - None Equal Employment Opportunity The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.

Job Description Quick Lube/Apprentice Technician – Gillman Subaru Southwest (59 south @ Beltway 8) Part-time & Full time positions available. Must work every Saturday Shifts avaiable 6AM-12pm or 12PM-6PM and every Saturday 8AM-5PM. Must have drivers license with good driving record. A great way to start a career if you enjoy working on cars or want to learn even if you have no experience. If working on cars gets your gears moving, we're ready to accelerate your career. As a Quick Lube/Apprentice Technician, you'll start by inspecting and lubricating vehicles quickly and thoroughly. We'll provide you with the training and expertise to ensure you're running optimally. With a bit of elbow grease, your career can go from zero to one hundred before you know it. At our dealership, the door is always open. And so are your options. Flexible schedules available. We work around college/trade school schedules. The Compensation: • Competitive compensation $13.00-$15.00/HR, • Paid Training, • A great working environment where you'll be supported by a team of professionals, • Medical, Dental, Life & Vision Insurance, • 401K Retirement Savings Plan with a company match, • Paid vacation, • Discounts on vehicle purchases, • Performing multipoint inspections and communicate additional service/repair needs to service advisors, • Servicing universal joints, grease fittings, and steering knuckles using grease guns, • Inspect fluid levels in steering gears, power steering reservoirs, transmissions, differentials, rear axle housings, and shackles, • Checking tire pressure, adding water to radiators, and replacing oil and air filters, • Lubricating moving parts with specified lubricants, • Draining oil from crankcases and refilling with oil, • Inspecting all vehicles for additional repairs, • Must be able to work in the US and pass pre-employment screening to include MVR (must be insurable), drug screen, and criminal background check, • The capability to read/comprehend written instructions and information, • Familiarity with all aspects of automotive repair/maintenance, • A valid driver's license and be able to operate manual transmissions, • Prior experience as a technician's helper or apprentice would be highly desirable, • Effective communication and interpersonal skills, • The capacity to stand, stoop, bend and lift to 50 pounds, • Work in the seated position for extended periods while operating controls with arms and legs. Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 80 years of success, the Houston-based automotive group has ten dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio, representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. But, he also understood that loyalty had to be earned. Over 80 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business. Yet, success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity and future growth depend upon maintaining this long-established tradition of excellence. Turn your automotive passions into a performance-driven career - apply now and get started.

Job Description Receptionist - Gillman Subaru The Gillman Companies is an established group of family-owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has been named one of the Houston Chronicle's Top 100 Workplaces for 11 years! Duties and Responsibilities: • Greets customers at the cashier window in a pleasant and professional manner., • Computes customer bills., • Receives cash, checks, and credit card payments from customers; records amount received., • Make changes and issues receipts to customers., • Provides cash refunds or credit memorandums to customers for returned merchandise., • Operates cash register., • Reconciles cash drawer daily., • Refers customers who have questions about the work that is performed, additional maintenance or repairs, etc. to the services advisor or other appropriate individual., • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution., • Maintains and files repair orders and rental forms; lists missing documents., • Closes all open invoices., • Assists the service department with telephone coverage., • Provides clerical assistance to the service department., • Works with department managers to keep abreast of new products and services offers, their features and value, and any changes in price., • Maintains a professional appearance., • Keeps work area neat and clean., • Ability to read, comprehend and write instructions and information, • 2+ years of experience, • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Basic skills with computer and other office machines (copier, credit card machine, telephone, adding machine) necessary to perform the cashiering/clerical duties, • Professional personal appearance, • Ability to work well with customers and present a friendly, helpful attitude at all times, • Medical/Dental/Vision/Life, • 401K with company match, • Paid vacation, • Employee discounts, • Drug-Free work environment E.O.E About: Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 80 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. 80 years later, the location and scope of the business have changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job DescriptionDescription: About The Role Are you a creative marketer with a passion for the automotive industry? We are looking for a driven and strategic Fixed Operations Marketing Specialist to develop and execute marketing initiatives that grow awareness, retention, and revenue across our service, parts, and body shop departments. This is a unique opportunity to blend automotive expertise with modern marketing strategy and make a measurable impact on customer engagement and fixed ops performance. Key Responsibilities ? Develop and execute targeted marketing campaigns to promote service department offerings including oil changes, tire packages, maintenance plans, and seasonal specials. ? Create compelling content for digital and print channels — including email, social media, direct mail, in-dealership signage, and the company website. ? Manage fixed operations promotions calendar, coordinating campaign timelines with service managers and parts directors. ? Analyze customer data and retention metrics to identify opportunities for conquest and loyalty marketing campaigns. ? Collaborate with the fixed ops team to develop customer communication strategies for service reminders, declined services, and follow-up outreach. ? Oversee social media presence for fixed operations content, driving engagement and showcasing service value, technician expertise, and customer testimonials. ? Manage SEO/SEM strategies specific to fixed operations keywords and local service search optimization. ? Track, report, and optimize campaign performance using analytics tools (Google Analytics, CRM dashboards, DMS reporting). ? Coordinate with OEM co-op programs and vendor partners to maximize marketing budget efficiency. ? Support reputation management efforts by encouraging and responding to customer reviews on Google, Yelp, and other platforms. ? Develop internal marketing materials to support technician recruitment and fixed ops team branding. What We Offer ? Competitive salary based on experience with performance-based bonus opportunities. ? Comprehensive health, dental, and vision benefits package. ? 401(k) retirement plan with company match. ? Paid time off, holidays, and ongoing professional development support. ? Employee vehicle purchase and service discounts. ? A collaborative environment where your ideas shape the direction of the brand Requirements: Required Qualifications ? 3+ years of marketing experience, preferably within an automotive dealership, dealer group, or related automotive industry setting. ? Solid understanding of fixed operations departments — service drive, parts, accessories, and reconditioning. ? Proven ability to design and execute multi-channel marketing campaigns from concept to reporting. ? Experience with email marketing platforms (Mailchimp, Constant Contact, DealerSocket, or similar). ? Proficiency with social media management and scheduling tools (Hootsuite, Sprout Social, Meta Business Suite). ? Working knowledge of Google Ads, Google Analytics, and local SEO best practices. ? Strong copywriting and content creation skills with an eye for design. ? Ability to interpret marketing data and present findings and recommendations to leadership. ? Highly organized with excellent project management and communication skills. Preferred Qualifications ? Experience working with automotive CRM platforms such as DealerSocket, VinSolutions, or Elead. ? Familiarity with DMS systems (CDK Global, Reynolds & Reynolds, Dealertrack) and fixed ops reporting. ? Experience managing OEM co-op marketing programs and compliance requirements. ? Graphic design proficiency using Adobe Creative Suite or Canva. ? Knowledge of marketing automation workflows and lead nurturing strategies. ? Google Ads or Meta Blueprint certification is a plus.