Operations and Sales Manager
hace 16 horas
$25 por hora
Jornada completa
Government Center, Miami
Job Objective:
Lead the daily operation of cleaning services and commercially represent Clean Ready Miami – Doral to both new and existing clients. This hybrid position combines operational supervision, business development, and quality control to deliver a premium customer experience and ensure continuous portfolio growth. ✦ Key Responsibilities: Operational Supervision
• Coordinate and oversee the field cleaning team.
• Conduct surprise and scheduled inspections of active services.
• Ensure compliance with cleaning protocols, image standards, and presentation.
• Report incidents, issues, or updates to the administrative team. Client Relations and Acquisitions
• Visit potential clients and present Clean Ready’s services.
• Follow up with leads and prospective clients.
• Coordinate service trials, quotes, and contracts with administrative support.
• Build partnerships and business relationships with properties, offices, and real estate agents. Current Client Management
• Handle special requests, complaints, or service adjustments.
• Measure client satisfaction after service delivery.
• Implement immediate corrective actions when quality standards are not met. Internal Reporting and Coordination
• Report data on visits, sales, complaints, and team performance.
• Coordinate with sales, customer service, and logistics to improve timing and quality. ✦ Technical Requirements:
• Experience leading cleaning teams or field operations.
• Background in commercial roles, sales, or customer service.
• Proficiency with digital tools: CRM, Google Sheets, reporting apps.
• Own a vehicle with up-to-date documentation (mandatory). ✦ Intellectual Requirements:
• Technical or professional education (preferably in administration, hospitality, or related fields).
• Ability to lead, sell, and manage simultaneously.
• Analytical thinking and decision-making in the field. ✦ Psychological Requirements:
• Active leadership, results-oriented, and solution-focused.
• High emotional intelligence, empathy, and diplomacy.
• Proactive, autonomous, with excellent personal presentation.
• Strong negotiation and persuasion skills with the ability to build long-term relationships. ✦ Necessary Tools:
• Personal vehicle.
• Smartphone with data access.
• Access to a CRM and digital reporting tools.
• Executive uniform or business casual attire. 💲 Suggested Compensation:
• $25 USD per hour.
• Minimum schedule: 3 days a week, at least 6 hours daily.
• Opportunity for additional earnings through new contracts or client acquisition. 🕒 Schedule:
• Monday to Saturday, minimum of 3 days per week (at least 6 hours per day).
• Flexible visits for client meetings, inspections, or sales closures.