Production Support Manager - Commercial Division
14 days ago
Garland
Job DescriptionPosition Summary The Production Support Manager is responsible for ensuring all commercial projects within their assigned market are fully prepared, organized, and supported prior to and during field execution. This position serves as the operational bridge between the Project Management team, Field Operations, and Production Leadership, ensuring every job begins with proper readiness, materials, equipment, and communication in place. Reporting directly to the Senior Manager of Production, the Production Support Manager oversees daily pre-field logistics, manages staging and delivery of materials and equipment, supports jobsite visits, and ensures all company assets are maintained and available for deployment. This position is hands-on and fast-paced, playing a vital role in the successful delivery of Ram Jacks commercial projects. Key Responsibilities Project Readiness & Pre-Field Coordination • Coordinate all project preparation tasks to ensure job readiness prior to crew mobilization., • Project documentation, material lists, and installation plans in coordination with Project Managers and the Senior Manager of Production., • Conduct pre-jobsite visits to confirm accessibility, safety, staging areas, and equipment requirements., • Ensure permits, utility locates, and client communications are completed and documented before job start., • Prepare and distribute complete job packets for field teams, including drawings, instructions, and safety documentation., • Manage the ordering, staging, and delivery of materials and tools required for scheduled projects., • Coordinate with vendors, warehouse staff, and transportation teams to maintain efficient job flow., • Oversee inventory levels of commercial materials and consumables to ensure availability and minimize delays., • Support the Senior Manager of Production in maintaining and tracking all assets, vehicles, and specialized installation equipment assigned to your market., • Schedule maintenance and inspections of tools, vehicles, and machinery to ensure operational reliability and safety compliance., • Serve as the main point of contact for field crews in your region regarding project logistics, materials, and equipment needs., • Visit active jobsites as needed to provide support, verify field readiness, and resolve logistical issues., • Work closely with the Director and Senior Manager of Production to optimize crew scheduling and equipment allocation., • Assist with mobilization and demobilization of projects as required, including setup, staging, and transport coordination., • Maintain responsibility for assigned markets production yard, warehouse, and equipment storage., • Keep facilities organized, clean, and compliant with company safety and operational standards., • Conduct regular inspections of vehicles, trailers, and equipment, reporting issues to the Senior Manager of Production., • Promote a culture of safety across all production support and field operations activities., • Ensure proper use and maintenance of PPE, tools, and machinery., • Report safety incidents, near-misses, and equipment malfunctions promptly., • Bachelors degree or equivalent experience in Construction Management, Operations, or Logistics preferred., • 35 years of experience in construction operations, field support, or logistics coordination., • Strong understanding of commercial construction processes and field sequencing., • Proven ability to manage multiple projects, priorities, and deadlines., • Excellent organizational, problem-solving, and communication skills., • Familiarity with equipment operation, safety procedures, and maintenance best practices., • Proficiency with Microsoft Office Suite and asset tracking tools., • On-time project readiness rate., • Reduction in job delays due to logistics or material issues., • Asset and equipment uptime and maintenance compliance., • Communication and collaboration ratings from field and project teams. Benefits We offer a comprehensive benefits package designed to support your health, well-being, and financial security including: • Medical, Dental, and Vision Coverage, • Life Insurance, • Short- and Long-Term Disability Plans, • Paid Time Off (PTO), • Paid Holidays Ram Jack is a nationally recognized leader in foundation and structural solutions, known for engineering excellence, reliability, and integrity. The Production Support Manager ensures our commercial projects are built on a foundation of preparation and precision supporting field teams, managing assets, and ensuring operational excellence across every market we serve. Ram Jack is an equal opportunity employer.