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Full Job Description Job Summary: Tails of Manhattan Dog Daycare is seeking a Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service to pawrents and their pups! Responsibilities: - Greet and check-in clients in a friendly and professional manner - Answer phone calls and emails quickly and efficiently and provide accurate information to clients - Handle client inquiries, requests, and complaints promptly and courteously - Client check-out and payment processing - Maintain a clean and organized front desk area - Collaborate with other staff to ensure streamlined services and care - Communicate directly and consistently with upper management regarding daily operations Experience: - Proven experience in a front desk, doggy daycare experience preferred - Strong customer service skills with a focus on client relations - Proficiency in using phone systems, computer software, GMail, and Google Drive - Excellent phone etiquette and strong communication skills This position offers the opportunity to work in a dynamic and engaging environment, interacting with clients and dogs from diverse backgrounds. If you have passion for delivering exceptional service, creating positive client experiences, and most importantly ensuring the happiness and well-being of dogs, we invite you to apply for the Front Desk Agent position. Job Type: Part-time Pay: From $16.00 per hour Benefits: Flexible schedule Schedule: Evening shift Holidays Monday to Friday Morning shift Weekends as needed Work setting: In-person Experience: Front Desk: 1 year (Preferred) Ability to Commute: New York, NY 10022 (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
Manpower is looking to Hire Bilingual (Spanish) speakers to work in a call center setting in New York City. Flexibility between 8:30am- 8:00pm and Saturdays needed. If you are interested please submit your resume and a recruiter will call you immediately. Rate: $17.50 per hour Duration: Temp-Perm Job Description: •Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns. •Assesses client’s health care needs and assists clients in enrolling/disenrolling in health plans. •Receives and sorts enrollment/disenrollment forms. •Assists or performs mailroom functions, when assigned. •Saturday work is required (ROTATION) •Meets all standards established for this position as outlined in the performance criteria. •Performs other duties as may be assigned by the Call Center Supervisor or Management. Required Experience: Effective communication skills; ability to follow directions: ability to interact courteously and effectively with a variety of people; ability to handle pressure and perform multiple tasks. Must be able to (at minimum) type 35 WPM. Required Education High school diploma or equivalent required (Will be Verified) Must be computer Literate ( Assessment will be conducted) Must understand, Speak and write spanish Background check Required