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Inside Sales Trainee

hace 5 días

Madison Heights

Job Description Job Title: Inside Sales Trainee – B2B Low Voltage Distributor Company: Security Equipment Supply, Inc. (SES) Location: Detroit, MI Job Type: Full-Time | Non-Exempt About Security Equipment Supply (SES) Security Equipment Supply (SES) is a second-generation, family-owned distributor of low-voltage electronics. Since 1982, we've grown to 16 locations across 11 states, delivering trusted solutions in access control, fire and life safety, surveillance, home entertainment, and more. We’re in a transformative phase—modernizing operations, investing in technology, and enhancing customer and employee experiences. SES is committed to growing talent from within and creating meaningful career paths across the organization. Most roles are hybrid, providing flexibility while driving impact. At SES, we don’t just work here — we care for what we’ve built and the people we work with. Live the SES Way: Family • Respect • Celebration • Excellence • Integrity Work the SES Way: Curiosity • Fun-Loving Spirit • Commitment to Growth Position Overview We are seeking a motivated and enthusiastic Inside Sales Trainee to join our team at a SES branch. This position is ideal for individuals who are interested in starting a career in sales and want to gain valuable experience in the B2B sales environment. As an Inside Sales Trainee, you will receive comprehensive training and mentorship to develop the skills and knowledge necessary to succeed in a sales role. Training will vary depending on experience and learning ability. We have created a “Back to Front” career path that will ensure success when followed. After you read through What You’ll Do and What We Are Looking For, you will see an example of our “Back to Front” career path philosophy. Please watch this short video on Back to Front: What You’ll Do • Learn about the products and services offered by the low voltage distributor, including their features, applications, and benefits., • Assist the sales team in prospecting and lead generation activities, such as researching potential customers and collecting relevant contact information., • Participate in sales meetings and training sessions to understand the sales process, sales techniques, and product knowledge., • Support the Inside Sales Representatives in conducting product presentations and demonstrations to potential customers., • Respond to customer inquiries and provide information about products, pricing, availability, and delivery options., • Collaborate with the sales team to prepare and submit sales quotations, proposals, and bids., • Assist with order processing, including entering orders into the system, coordinating with the operations team, and tracking order status., • Maintain accurate and up-to-date customer records, sales activities, and communication logs using CRM software., • Shadow experienced sales representatives during customer calls, meetings, and negotiations to learn effective selling techniques and customer relationship management., • Stay updated with industry trends, product advancements, and competitor activities to contribute to the team's market intelligence. What We Are Looking For • High school diploma or equivalent education. Some college coursework in business or sales is preferred but not required., • Strong verbal and written communication skills, with the ability to articulate information clearly and professionally., • Passionate about sales and eager to learn and develop sales skills in a B2B environment., • Excellent interpersonal skills and the ability to build rapport with customers and team members., • Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively., • Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new software systems., • Ability to work collaboratively in a team environment and contribute to a positive and supportive work culture., • A customer-focused mindset with the ability to understand and address customer needs., • Self-motivated and goal-oriented with a desire to achieve and exceed targets., • A willingness to adapt to changing business needs and take on new responsibilities as required. Back to Front Career Path Example SES works with over 400 vendors and on any given day we offer over 300,000 different products. Step 1 We have found that by starting in our warehouse, you will begin to understand our products and vendors. This will entail shipping, receiving, stocking, etc. Time spent in the warehouse- 3-6 months (estimate). Step 2 You will be working with Sales and Management in learning our system, placing orders, picking orders, low voltage classes and various other functions. Time spent in learning- 3-6 months (estimate). Step 3 Once we feel you are comfortable with our business model, products, and services, we will pair you with a seasoned Sales Associate who will be your mentor. Time spent with mentor - 3 months. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and standard software suite(s), such as the ERP (Enterprise Resource Planning) system, and the Microsoft Suite of products. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk or sit; use of hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move objects up to twenty-five pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Why Join SES? • Competitive compensation: market-aligned salary + performance incentives, • Profit sharing & retirement: SEP IRA contributions and annual profit-sharing bonuses, • Health benefits: affordable medical, dental, and vision plans, • Career growth: ongoing development, advancement opportunities, and a promote- from-within culture Next Steps As part of our hiring process, we invite you to complete a brief personality survey to help us understand how you work best. Be part of a growing company where your work matters, your growth is supported, and your success is celebrated.

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